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Bedford Swan Hotel and Thermal Spa

US$ 127

/ noite

Média para outubro

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Preços para Bedford Swan Hotel and Thermal Spa

Selecione datas para ver preços e disponibilidade

US$ 127

/ noite

Média para outubro

Média de preços por mês

Em Bedford Swan Hotel and Thermal Spa, a diária custa em média US$ 127 no mês mais barato (outubro) e US$ 165 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio da diária em Bedford Swan Hotel and Thermal Spa por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 137
fevereiro	US$ 139
março	US$ 136
abril	US$ 140
maio	US$ 143
junho	US$ 139
julho	US$ 165
agosto	US$ 152
setembro	US$ 159
outubro	US$ 127
novembro	US$ 134
dezembro	US$ 134

Mais caro: julho (aprox. US$ 165)

Mais barato: outubro (aprox. US$ 127)

Sobre esta propriedade

Stay in the heart of Bedford with a spa, restaurant, and air-conditioned rooms featuring Smart televisions.

Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Instalações para jantares/Eventos
Cofre

Localização

The Embankment, Bedford, Inglaterra, Reino Unido

Mais informações sobre a localização

Opções de quarto

7

Deluxe Family Room

Detalhes do quarto

1 Cama De Casal Grande

e

1 Sofá-Cama

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

Acessível por escadas

6

Standard King Room

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

7

Standard Double Room

Detalhes do quarto

1 Cama De Casal

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

8

Quarto Deluxe

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

Acessível por escadas

4

Quarto

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

8

Quarto Individual Clássico

Detalhes do quarto

1 Cama De Solteiro

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

Acessível por escadas

4

Superior King Room

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

8

Junior Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

7

Standard Twin Room

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Cofre de segurança

Avaliações dos hóspedes sobre Bedford Swan Hotel and Thermal Spa

8

Muito bom

Com base em 1.491 avaliações verificadas

Quem se hospeda aqui?

Negócios

23%

Casal

37%

Famílias

20%

Grupos

14%

Viajantes individuais

4%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Bedford Swan Hotel and Thermal Spa, os viajantes elogiam a localização central à beira do rio e a reforma elegante, além dos quartos geralmente limpos, confortáveis e da equipe atenciosa. As reclamações recorrentes incluem estacionamento limitado no local, qualidade do café da manhã inconsistente e serviço sobrecarregado em horários de pico.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Bedford Swan Hotel and Thermal Spa, os viajantes elogiam a localização central à beira do rio e a reforma elegante, além dos quartos geralmente limpos, confortáveis e da equipe atenciosa. As reclamações recorrentes incluem estacionamento limitado no local, qualidade do café da manhã inconsistente e serviço sobrecarregado em horários de pico.

O spa termal é popular e bem avaliado, mas o acesso geralmente exige reserva antecipada e paga, com sessões que podem estar totalmente reservadas. As experiências nos quartos variam em tamanho, nível de ruído e controle de temperatura, com relatos ocasionais de Wi-Fi fraco ou TVs antigas. No geral, espere uma estadia encantadora à beira do rio com bom conforto e comodidades, atenuada por restrições de estacionamento e algumas inconsistências.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O spa termal é elogiado, mas geralmente exige reserva antecipada e paga, e o estacionamento no local é muito limitado e apertado. Várias avaliações também mencionam quedas ocasionais de aquecimento ou água quente.

Avaliações dos hóspedes relacionadas

6

Warren

3 de mai. de 2023

·

Hospedou-se por 1 noite

Great hotel spoilt by their car parking options. They advertise as having parking on site but in reality when you arrive after 6pm the car park is full of Diners in the Brasserie & people using the spa. I had to park at a council car park about 1/2 mile away Then surprise surprise the car park was half empty by 10pm when the spa & diners returned home but I had already parked elsewhere Funny thing was they tried to charge me £5 for parking when I checked out, which I asked them to refund

Great hotel spoilt by their car parking options. They advertise as having parking on site but in reality when you arrive after 6pm the car park is full of Diners in the Brasserie & people using the spa. I had to park at a council car park about 1/2 mile away Then surprise surprise the car park was half empty by 10pm when the spa & diners returned home but I had already parked elsewhere Funny thing was they tried to charge me £5 for parking when I checked out, which I asked them to refund

8

Rod

27 de ago. de 2024

·

Hospedou-se por 1 noite

Spa booked up for 3 days very disappointed

Spa booked up for 3 days very disappointed

6

Simon

13 de ago. de 2025

·

Hospedou-se por 4 noites

Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.

Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.

2

Marie

14 de jan. de 2024

·

Hospedou-se por 1 noite

During my stay, the hotel was having problems with the heating. I explained how cold my room was, I was told they had been having problems with the heating for the past 6 days. No one had bothered to contact me in advance to warn me, giving me the option to book somewhere else and simply told me it was being worked on and there wasn't anything they could do. They did not offer any additional heating, and even the "apology" did not come across as sincere. It was delivered without empathy or concern and a "it's not my fault" attitude. Apart from the heating, my room was comfortable. I had booked 3 rooms for 5 adults and 1 infant. 2 of the adults who were due to stay with me did not attend due to illness. I was glad because although the beds were double, they were very small so I would not have been comfortable sharing the bed. My room had a stained carpet and the deadlock on the door did not work. After going out, I returned, at midnight, but there were no parking spaces. I spoke to someone in reception to ask where I could park and was directed to a Local Authority car park which was some way away - this meant that I would have to walk back unaccompanied - as a single female, I found this completely unacceptable. (bearing in mind I had booked 3 rooms, I would have expected to have at least 1 parking space). I had to ask my daughter to leave her baby with her elderly grandmother and come with me. (still not ideal). Staff did not care.

During my stay, the hotel was having problems with the heating. I explained how cold my room was, I was told they had been having problems with the heating for the past 6 days. No one had bothered to contact me in advance to warn me, giving me the option to book somewhere else and simply told me it was being worked on and there wasn't anything they could do. They did not offer any additional heating, and even the "apology" did not come across as sincere. It was delivered without empathy or concern and a "it's not my fault" attitude. Apart from the heating, my room was comfortable. I had booked 3 rooms for 5 adults and 1 infant. 2 of the adults who were due to stay with me did not attend due to illness. I was glad because although the beds were double, they were very small so I would not have been comfortable sharing the bed. My room had a stained carpet and the deadlock on the door did not work. After going out, I returned, at midnight, but there were no parking spaces. I spoke to someone in reception to ask where I could park and was directed to a Local Authority car park which was some way away - this meant that I would have to walk back unaccompanied - as a single female, I found this completely unacceptable. (bearing in mind I had booked 3 rooms, I would have expected to have at least 1 parking space). I had to ask my daughter to leave her baby with her elderly grandmother and come with me. (still not ideal). Staff did not care.

8

Lisa

18 de jun. de 2025

·

Hospedou-se por 1 noite

Good but no gym and you have to pay extra for the spa which was disappointing

Good but no gym and you have to pay extra for the spa which was disappointing

8

Maria

27 de jul. de 2023

·

Hospedou-se por 2 noites

Beautiful historical hotel! Confortable. Food at the restaurant is excellent! The thermal spa is a lot of fun but it requires advanced booking so we could not use it everyday of our stay. The staff at the reception is quite slow, one has to be patient.

Beautiful historical hotel! Confortable. Food at the restaurant is excellent! The thermal spa is a lot of fun but it requires advanced booking so we could not use it everyday of our stay. The staff at the reception is quite slow, one has to be patient.

4

Aubrey

16 de jan. de 2024

·

Hospedou-se por 2 noites

Unfortunately, this was not a good visit. The hotel had a problem with their heating (although this was only admitted on the morning we left). As a result our room was cold and we had to make do with extra old blankets they provided for us

Unfortunately, this was not a good visit. The hotel had a problem with their heating (although this was only admitted on the morning we left). As a result our room was cold and we had to make do with extra old blankets they provided for us

2

Tim

5 de nov. de 2024

·

Hospedou-se por 1 noite

Cold shower on the evening I arrived and the following morning due to boiler issue, not good!

Cold shower on the evening I arrived and the following morning due to boiler issue, not good!

6

winston

3 de out. de 2024

·

Hospedou-se por 1 noite

Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.

Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.

6

James

14 de set. de 2025

·

Hospedou-se por 1 noite

We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...

We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A maioria dos hóspedes considera os quartos e as áreas comuns muito limpos e bem conservados. Alguns mencionam móveis manchados ou serviços de quarto não realizados durante estadias de várias noites.

Avaliações dos hóspedes relacionadas

10

Cholpon

17 de jun. de 2024

·

Hospedou-se por 1 noite

The cleanliness and decorations, especially around the reception and breakfast area. Plus location was great

The cleanliness and decorations, especially around the reception and breakfast area. Plus location was great

8

NIGEL

17 de dez. de 2025

·

Hospedou-se por 2 noites

The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.

The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.

4

Martin

11 de dez. de 2024

·

Hospedou-se por 2 noites

Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡

Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡

10

Lisa

2 de out. de 2025

·

Hospedou-se por 1 noite

The room was beautifully decorated & clean. It was helpful to have a fridge.

The room was beautifully decorated & clean. It was helpful to have a fridge.

10

Ian

13 de nov. de 2025

·

Hospedou-se por 1 noite

Clean and spacious room. Lovely hotel in a great location

Clean and spacious room. Lovely hotel in a great location

10

Jackie

6 de abr. de 2025

·

Hospedou-se por 1 noite

Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.

Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.

10

Diane

1 de jan. de 2026

·

Hospedou-se por 1 noite

Room spotless & smart decor. Friendly & welcoming receptionist

Room spotless & smart decor. Friendly & welcoming receptionist

10

Steven

2 de fev. de 2025

·

Hospedou-se por 2 noites

So clean, infact immaculate, staff so presentable, friendly and professional, love this hotel

So clean, infact immaculate, staff so presentable, friendly and professional, love this hotel

6

Patricia

18 de jul. de 2025

·

Hospedou-se por 1 noite

The staff are marvelous, friendly helpful and efficient, but although the lobby and some areas downstairs are magnificent, the dining room is looking tired and the chairs are note especially clean. Breakfast was plentiful and average about what we expected . Our bedroom was rather sparse, the ‘King’ bed was rather small but comfortable enough. The bathroom was lovely and clean but no loo brush? All in all for the decent price we paid we were very happy but it was not quite what we had expected, the lovely staff make your stay more than the hotel does.

The staff are marvelous, friendly helpful and efficient, but although the lobby and some areas downstairs are magnificent, the dining room is looking tired and the chairs are note especially clean. Breakfast was plentiful and average about what we expected . Our bedroom was rather sparse, the ‘King’ bed was rather small but comfortable enough. The bathroom was lovely and clean but no loo brush? All in all for the decent price we paid we were very happy but it was not quite what we had expected, the lovely staff make your stay more than the hotel does.

6

RICARDO

3 de ago. de 2025

·

Hospedou-se por 2 noites

I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.

I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos apresentam uma decoração atraente e camas confortáveis, com muitos observando um bom espaço. No entanto, alguns são pequenos ou barulhentos, o controle de temperatura e o ar condicionado podem ser instáveis, e o desempenho do Wi-Fi/TV é ocasionalmente fraco.

Avaliações dos hóspedes relacionadas

6

Andrew

17 de mai. de 2025

·

Hospedou-se por 2 noites

It was alright, restaurant and bar are great, good food, friendly staff and fast service. The hotel rooms were clean, but dated. The air con didnt work and it took multiple requests for anything to happen. Also the TV only gets 3 channels. They also wouldnt let me check in earlier than 2pm. I understand its their policy, but i was only 15 minutes early. Seemed a bit petty

It was alright, restaurant and bar are great, good food, friendly staff and fast service. The hotel rooms were clean, but dated. The air con didnt work and it took multiple requests for anything to happen. Also the TV only gets 3 channels. They also wouldnt let me check in earlier than 2pm. I understand its their policy, but i was only 15 minutes early. Seemed a bit petty

6

Heather

23 de set. de 2025

·

Hospedou-se por 2 noites

We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.

We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.

6

Nicholas

16 de nov. de 2025

·

Hospedou-se por 2 noites

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

6

Delroy

16 de jan. de 2025

·

Hospedou-se por 1 noite

Wi-Fi was non existent very poor

Wi-Fi was non existent very poor

8

Amanda

2 de fev. de 2025

·

Hospedou-se por 1 noite

Lovely, clean room however, no bath! Bed is huge, comfortable and fresh. Bathroom is spotless. The only negative was the noise, both internal and external. People slamming doors at stupid o’clock and outside revellers. I know some people said parking was an issue but not for me.

Lovely, clean room however, no bath! Bed is huge, comfortable and fresh. Bathroom is spotless. The only negative was the noise, both internal and external. People slamming doors at stupid o’clock and outside revellers. I know some people said parking was an issue but not for me.

10

Ian

13 de nov. de 2025

·

Hospedou-se por 1 noite

Clean and spacious room. Lovely hotel in a great location

Clean and spacious room. Lovely hotel in a great location

8

nadia

20 de jan. de 2025

·

Hospedou-se por 7 noites

The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.

The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.

4

lee

27 de out. de 2024

·

Hospedou-se por 1 noite

After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.

After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.

8

Gillian

27 de dez. de 2025

·

Hospedou-se por 2 noites

Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!

Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!

10

Tracey

18 de ago. de 2024

·

Hospedou-se por 1 noite

This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.

This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como amigável, profissional e prestativa. No entanto, o serviço pode estar com falta de funcionários ou ser pouco responsivo em horários de pico, com relatos de atendimento lento no café da manhã, fechamento do bar para hóspedes e problemas de resposta ao serviço de quarto ou telefone.

Avaliações dos hóspedes relacionadas

10

Martin

28 de jul. de 2024

·

Hospedou-se por 2 noites

Very helpful staff and always with a smile

Very helpful staff and always with a smile

8

David

12 de nov. de 2024

·

Hospedou-se por 1 noite

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

4

Dale

25 de jul. de 2025

·

Hospedou-se por 1 noite

Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.

Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.

8

Sheila

18 de ago. de 2025

·

Hospedou-se por 2 noites

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

6

Laura

19 de abr. de 2025

·

Hospedou-se por 1 noite

I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.

I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.

4

Louise

25 de ago. de 2025

·

Hospedou-se por 2 noites

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

10

Gillian

18 de mai. de 2025

·

Hospedou-se por 2 noites

As usual everything was what l'd expected. Nothing was too much trouble and every member of staff was cheerful and very courteous.

As usual everything was what l'd expected. Nothing was too much trouble and every member of staff was cheerful and very courteous.

10

Suzanne

22 de dez. de 2025

·

Hospedou-se por 2 noites

Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.

Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.

6

Leila

19 de ago. de 2025

·

Hospedou-se por 1 noite

Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.

Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.

10

Raymond

2 de nov. de 2025

·

Hospedou-se por 6 noites

I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices

I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central à beira do rio, junto ao River Ouse, com fácil acesso a pé à cidade, parques e restaurantes, é um destaque consistente. Alguns observam que as ruas ao redor parecem decadentes e que o estacionamento geralmente requer opções fora do local.

Avaliações dos hóspedes relacionadas

8

Jorn

15 de mar. de 2024

·

The hotel was very nice all the amenities you need but outside the property on a gloomy day of rain was disappointing. The river would be nice in the summer but the rest of the street was a dump. No really nice places to eat they all looked like real dives.

The hotel was very nice all the amenities you need but outside the property on a gloomy day of rain was disappointing. The river would be nice in the summer but the rest of the street was a dump. No really nice places to eat they all looked like real dives.

8

Tracy

14 de mar. de 2024

·

Hospedou-se por 1 noite

The area outside is very poor and run down

The area outside is very poor and run down

8

Montgomery

31 de jan. de 2025

·

Hospedou-se por 1 noite

Perfect location for town, nice breakfast

Perfect location for town, nice breakfast

10

Michael

5 de jul. de 2025

·

Hospedou-se por 1 noite

Location good, good staff

Location good, good staff

10

Ian

13 de nov. de 2025

·

Hospedou-se por 1 noite

Clean and spacious room. Lovely hotel in a great location

Clean and spacious room. Lovely hotel in a great location

10

Emma

6 de fev. de 2023

·

Hospedou-se por 1 noite

Fantastic location, really cute decor and bar. Right opposite the river for a walk.

Fantastic location, really cute decor and bar. Right opposite the river for a walk.

8

Barnaby

25 de mar. de 2023

·

Hospedou-se por 1 noite

A lovely spot in front of the river Ouse. Would stay again

A lovely spot in front of the river Ouse. Would stay again

10

Gurnam

9 de mai. de 2024

·

Hospedou-se por 1 noite

Location

Location

8

Barry

8 de dez. de 2024

·

Hospedou-se por 1 noite

Good hotel, nice room, nice location on the river.

Good hotel, nice room, nice location on the river.

8

Kenneth

1 de mai. de 2023

·

Hospedou-se por 2 noites

Excellent central location for visiting Bedford.

Excellent central location for visiting Bedford.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Os comentários sobre a comida são variados: vários hóspedes apreciaram refeições saborosas e uma boa seleção no café da manhã, enquanto outros acharam o café da manhã frio, mal reabastecido ou mal administrado, e observaram um serviço inconsistente ou opções limitadas sem glúten.

Avaliações dos hóspedes relacionadas

8

Inigo

2 de nov. de 2024

·

Hospedou-se por 3 noites

Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.

Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.

8

David

12 de nov. de 2024

·

Hospedou-se por 1 noite

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

6

Nicholas

16 de nov. de 2025

·

Hospedou-se por 2 noites

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

8

Sheila

18 de ago. de 2025

·

Hospedou-se por 2 noites

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

8

Sarah

22 de jun. de 2025

·

Hospedou-se por 1 noite

We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed. We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also. We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks. We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked. So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.

We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed. We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also. We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks. We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked. So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.

4

Louise

25 de ago. de 2025

·

Hospedou-se por 2 noites

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

8

Mark

19 de dez. de 2025

·

Hospedou-se por 1 noite

Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok

Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok

8

J.W.

23 de mai. de 2025

·

Hospedou-se por 1 noite

Poor breakfast

Poor breakfast

10

Tracey

4 de jul. de 2025

·

Hospedou-se por 1 noite

Beautiful room breakfast was fabulous definitely recommend

Beautiful room breakfast was fabulous definitely recommend

8

Yvonne

31 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.

We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Dara

há 2 semanas

·

Hospedou-se por 1 noite

Lovely comfortable hotel

Lovely comfortable hotel

10

Candia

há 3 semanas

·

Hospedou-se por 1 noite

Lovely hotel, clean and classy

Lovely hotel, clean and classy

8

Patrik

28 de ago. de 2026

·

Hospedou-se por 2 noites

Tråkig frukost, inte värt pengarna.

Tråkig frukost, inte värt pengarna.

8

Caroline

17 de ago. de 2026

·

Hospedou-se por 1 noite

The hotel is very attractive and in a great location but the shower had a pathetic flow of water. Also greater control of parking needed to ensure that day guests don’t take the parking from overnight guests. The room was otherwise comfortable and quiet

The hotel is very attractive and in a great location but the shower had a pathetic flow of water. Also greater control of parking needed to ensure that day guests don’t take the parking from overnight guests. The room was otherwise comfortable and quiet

2

Marc

16 de ago. de 2026

·

Hospedou-se por 1 noite

Rude and disrespectful

Rude and disrespectful

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-10-30: 125.24572898025512USD
2026-10-31: 148.8868204978943USD
2026-11-01: 119.88254227905273USD
2026-11-02: 159.8594891075134USD
2026-11-03: 206.58141294937133USD
2026-11-04: 187.11773160324097USD
2026-11-05: 144.87957388305662USD
2026-11-06: 138.128476247406USD
2026-11-07: 143.3101728214264USD
2026-11-08: 122.80131829032898USD
2026-11-09: 159.31721565322874USD
2026-11-10: 172.93423243026731USD
2026-11-11: 188.81073333129882USD
2026-11-12: 146.82488886032104USD
2026-11-13: 138.82137171859742USD
2026-11-14: 159.03602606048582USD
2026-11-15: 126.21860017776488USD
2026-11-16: 160.41179833068847USD
2026-11-17: 184.1612487976074USD
2026-11-18: 177.4832908882141USD
2026-11-19: 147.90943576889038USD
2026-11-20: 150.35970208206177USD
2026-11-21: 157.26863654632567USD
2026-11-22: 154.4668960647583USD
2026-11-23: 138.36948002281187USD
2026-11-24: 183.39806875076292USD
2026-11-25: 175.08323761291504USD
2026-11-26: 146.56500176849366USD
2026-11-27: 142.63735743637085USD
2026-11-28: 139.83562550315855USD
2026-11-29: 117.75957538604736USD
2026-11-30: 159.02599029159546USD
2026-12-01: 218.90677327041624USD
2026-12-02: 189.53375320587156USD
2026-12-03: 154.4713241127014USD
2026-12-04: 148.39146041641234USD
2026-12-05: 195.82007677459717USD
2026-12-06: 128.90987026634215USD
2026-12-07: 147.40733958358763USD
2026-12-08: 171.24718035736083USD
2026-12-09: 174.39034214172364USD
2026-12-10: 142.18546574058533USD
2026-12-11: 154.46718670883178USD
2026-12-12: 192.97817612075804USD
2026-12-13: 126.00771225738525USD
2026-12-14: 149.67684237976073USD
2026-12-15: 186.3705027870178USD
2026-12-16: 177.76446338424682USD
2026-12-17: 234.17405USD
2026-12-18: 177.29249160232544USD
2026-12-19: 191.6827583885193USD
2026-12-20: 119.20923963775634USD
2026-12-21: 130.5668064842224USD
2026-12-22: 130.5668064842224USD
2026-12-23: 121.1473569000244USD
2026-12-24: 175.9769852355957USD
2026-12-25: 187.32449921646116USD
2026-12-26: 134.548288356781USD
2026-12-27: 119.20923963775634USD
2026-12-28: 123.33412016716002USD
2026-12-29: 130.5668064842224USD
2026-12-30: 160.22435USD