Name: AC Hotel by Marriott Birmingham
Address: 160 Wharfside Street, Birmingham, Condado de Midlands Occidentales, GB
Price range: 106 US$–432 US$ per night
Rating: 8.73

Opiniones de los huéspedes

En el AC Hotel by Marriott Birmingham, los viajeros elogian su céntrica ubicación junto al canal y la amabilidad constante del personal, mientras que las opiniones sobre las habitaciones y el desayuno varían debido al ruido, el mobiliario anticuado y algunos fallos ocasionales en el mantenimiento o el servicio.

Muchos huéspedes consideran que las habitaciones son limpias, cómodas y espaciosas, con vistas al canal, pero otros mencionan paredes finas, almohadas o colchones incómodos, duchas débiles y problemas con el control de temperatura. Las instalaciones son modernas pero limitadas: un pequeño gimnasio y un bar, sin restaurante ni servicio de habitaciones, y un aparcamiento de pago cercano que algunos encuentran caro o confuso. Los comentarios sobre el desayuno varían, desde excelente y bien surtido hasta decepcionante o mal repuesto durante las horas punta. Espere una estancia cómoda en la ciudad con un servicio amable y experiencias variables en las habitaciones y el servicio de comidas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son modernas pero limitadas: hay un pequeño gimnasio y un bar disponibles, pero no hay restaurante ni servicio de habitaciones en el hotel. El aparcamiento es a través del aparcamiento adyacente Mailbox, que algunos consideraron caro, incómodo para el equipaje o complicado de usar.

Reseñas de huéspedes relacionadas

10

Rosalind

26 sept 2024

·

Se alojó 1 noche

This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.

10

Tom

20 dic 2022

·

Se alojó 1 noche

In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.

8

Oğuzhan

1 may 2024

·

Se alojó 7 noches

For some reason I couldn’t get water from room service to my room at late hour once

8

Ela

28 sept 2025

·

Se alojó 1 noche

I wish there was room servicee

10

Emilie

12 feb 2023

·

Se alojó 1 noche

Very clean- lovely little gym

4

P

12 jun 2023

·

Se alojó 1 noche

The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.

6

Simon

19 may 2024

·

Se alojó 2 noches

Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.

10

Iram

4 jun 2023

·

Se alojó 2 noches

All was perfect nice rooms and good price only issuesnis parking its £22 a day

10

Elizabeth

22 jun 2025

·

Se alojó 2 noches

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.

8

CRAIG

1 nov 2024

·

Se alojó 1 noche

Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.

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Limpieza

Las reseñas describen con frecuencia el hotel y las habitaciones como muy limpios. Algunos señalan fallas como pelos en la cama, olores persistentes, lavabos agrietados o de lento desagüe, o falta de servicio de limpieza.

Reseñas de huéspedes relacionadas

4

MohamedHydrosJassem

9 jul 2024

·

Se alojó 2 noches

Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!

10

Chona

1 sept 2025

·

Se alojó 1 noche

Clean room and facilities good and in safe area.

10

Sarah

31 ago 2025

·

Se alojó 1 noche

Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection

10

Ian

25 oct 2025

·

Se alojó 1 noche

Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay

10

Michelle

26 nov 2025

·

Se alojó 1 noche

Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.

6

Anthony

2 nov 2024

·

Se alojó 1 noche

Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.

8

Tomasz

25 ene 2025

·

Se alojó 1 noche

We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.

10

Sarah

8 may 2025

·

Se alojó 1 noche

Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.

4

Robin

8 ene 2023

·

Se alojó 19.364 noches

Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.

10

Susan

26 may 2025

·

Se alojó 1 noche

rooms spotless and comfy . staff really helpful and friendly

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Habitaciones

Muchos huéspedes consideran que las habitaciones son espaciosas, cómodas y algunas con atractivas vistas al canal. Otros citan ruido de los pasillos o de la calle, camas y almohadas incómodas o chirriantes, muebles desgastados, iluminación tenue, frigoríficos ruidosos y problemas con el control de temperatura o las duchas débiles.

Reseñas de huéspedes relacionadas

6

Neil

31 ago 2025

·

Se alojó 2 noches

Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night

6

Lom

28 feb 2025

·

Se alojó 1 noche

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.

6

edward

7 feb 2024

·

Se alojó 3 noches

Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.

10

Alex

29 nov 2025

·

Se alojó 1 noche

Great size room. Comfy beds and amenities were great. Excellent location too.

10

Elizabeth

22 jun 2025

·

Se alojó 2 noches

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.

6

Mark

13 oct 2025

·

Se alojó 1 noche

Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.

10

Michelle

26 nov 2025

·

Se alojó 1 noche

Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.

6

Christopher

30 nov 2025

·

Se alojó 1 noche

Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.

4

Kevin

22 mar 2025

·

Se alojó 1 noche

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.

4

Brett

17 jul 2023

·

Se alojó 1 noche

Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por su amabilidad, profesionalidad y ayuda, con personal que resuelve problemas, organiza cambios de habitación y mejoras, y ofrece una cálida bienvenida. Algunos problemas ocasionales incluyen un registro lento, falta de personal en el bar, errores en la reserva/asignación y políticas inflexibles.

Reseñas de huéspedes relacionadas

8

Andrew

24 ene 2025

·

Se alojó 4 noches

Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.

8

Philip

26 ago 2023

·

Se alojó 3 noches

Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.

6

Andrew

6 oct 2023

·

Se alojó 1 noche

Slow check in (although apologies for this were profuse) and room very spartan and unappealing

10

Mark

8 jun 2025

·

Se alojó 1 noche

Fantastic location by the canals and very friendly, efficient and accommodating check in

8

Kelly

15 feb 2023

·

Se alojó 2 noches

The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.

2

Eddie

11 ago 2024

·

Se alojó 1 noche

Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture

10

Jackie

23 sept 2025

·

Se alojó 1 noche

Orchid (the receptionist) was very friendly and helpful when checking in.

10

Sami

25 feb 2024

·

Se alojó 4 noches

Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you

10

rhia

28 nov 2025

·

Se alojó 1 noche

Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.

10

Phillip

3 nov 2025

·

Se alojó 1 noche

Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect

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Ubicación

Ubicación céntrica junto al canal, cerca del Mailbox, a poca distancia de la estación de New Street, el Bullring y Utilita Arena, con restaurantes y bares a la puerta y vistas agradables. Algunos huéspedes experimentaron ruido de la calle/vida nocturna o tráfico pesado cerca.

Reseñas de huéspedes relacionadas

10

Jane

15 jun 2025

·

Se alojó 3 noches

Great location, guests get discount in the Black Sheep located adjacent.

8

ian

7 jul 2025

·

Se alojó 2 noches

This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.

10

MARGARET

5 sept 2025

·

Se alojó 1 noche

Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.

10

Mandy

24 ago 2025

·

Se alojó 2 noches

Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall

10

Jonathan

27 dic 2024

·

Se alojó 1 noche

Perfect stay in a great location

8

Michael

28 abr 2024

·

Se alojó 1 noche

Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.

10

Nigel

21 abr 2025

·

Se alojó 1 noche

Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.

8

Jovan

3 may 2025

·

Se alojó 2 noches

Great location to most things in Birmingham.

6

Fran

26 oct 2025

·

Se alojó 1 noche

Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal

10

SUNDEEP

3 feb 2025

·

Se alojó 1 noche

Lovely place and great location and very reasonably priced compared to other hotels nearby

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son variadas: muchos disfrutaron de opciones sabrosas y variadas, mientras que otros encontraron la comida fría o decepcionante, con falta ocasional de personal y reposición lenta o un café de mala calidad. Hay un bar con platos pequeños pero no un restaurante con servicio completo.

Reseñas de huéspedes relacionadas

6

Shirley

19 nov 2023

·

Se alojó 1 noche

nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish

6

Kathryn

14 nov 2025

·

Se alojó 1 noche

Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.

6

Lom

28 feb 2025

·

Se alojó 1 noche

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.

10

Julie

18 oct 2025

·

Se alojó 1 noche

Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff

10

Sarah

31 ago 2025

·

Se alojó 1 noche

Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection

6

James

29 dic 2023

·

Se alojó 1 noche

Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.

8

Gareth

23 ene 2025

·

Se alojó 1 noche

Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.

6

Mark

13 oct 2025

·

Se alojó 1 noche

Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.

10

Natalie

5 oct 2024

·

Se alojó 1 noche

Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.

8

Annie

23 nov 2025

·

Se alojó 1 noche

Friendly attentive staff and a great breakfast.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	115 US$
febrero	140 US$
marzo	160 US$
abril	149 US$
mayo	150 US$
junio	179 US$
julio	144 US$
agosto	164 US$
septiembre	188 US$
octubre	163 US$
noviembre	188 US$
diciembre	157 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $358	21 $295	22 $171	23 $176	24 $164
25 $106	26 $118	27 $166	28 $167	29 $121	30 $116	31 $175

DO	LU	MA	MI	JU	VI	SA
1 $114	2 $193	3 $432	4 $357	5 $156	6 $150	7 $219
8 $125	9 $214	10 $418	11 $327	12 $226	13 $257	14 $236
15 $125	16 $190	17 $297	18 $297	19 $215	20 $190	21 $251
22 $120	23 $168	24 $292	25 $298	26 $223	27 $240	28 $254
29 $122	30 $198

AC Hotel by Marriott Birmingham

Precios para AC Hotel by Marriott Birmingham

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior, 1 cama de matrimonio con sofá cama, vistas al canal

Habitación superior, 1 cama de matrimonio grande, vistas al canal

Habitación Deluxe, 2 camas individuales

Habitación Deluxe, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre AC Hotel by Marriott Birmingham

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas