AC Hotel by Marriott Birmingham
US$ 186
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 186
/ noite
Média para setembro
Média de preços por mês
Em AC Hotel by Marriott Birmingham, a diária custa em média US$ 115 no mês mais barato (janeiro) e US$ 188 no mês mais caro (novembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 115 |
| fevereiro | US$ 140 |
| março | US$ 160 |
| abril | US$ 149 |
| maio | US$ 150 |
| junho | US$ 179 |
| julho | US$ 144 |
| agosto | US$ 172 |
| setembro | US$ 186 |
| outubro | US$ 163 |
| novembro | US$ 188 |
| dezembro | US$ 157 |
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set. · US$ 186
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Mais caro: novembro (aprox. US$ 188)
Mais barato: janeiro (aprox. US$ 115)
Sobre esta propriedade
Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e TV na área comum.
Comodidades
Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e TV na área comum.
Comodidades
As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso.
Jantar
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos servidos na cafeteria. Este hotel também oferece serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã (buffet) é servido durante a semana, entre 6h30 e 10h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 90 quartos com geladeiras e smart TVs. Seu quarto inclui uma cama colchão com pillow-top. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo.
Localização
Com excelente localização, AC Hotel by Marriott Birmingham fica no centro de Birmingham, a poucos passos de The Mailbox e a apenas 10 minutos de caminhada de The Alexandra Theatre. Este hotel fica a 1 km de O2 Academy Birmingham e a 1,2 km de Birmingham Hippodrome.
Lugares próximos
Shopping District (Distrito de compras)(0.1 milhas)
The Mailbox(0.1 milhas)
Broad Street(0.3 milhas)
Gas Street Basin(0.3 milhas)
Brindleyplace(0.3 milhas)
The Alexandra Theatre(0.3 milhas)
Symphony Hall(0.3 milhas)
Centenary Square(0.4 milhas)
Mercado de Natal de Birmingham(0.4 milhas)
Biblioteca de Birmingham(0.4 milhas)
O2 Academy Birmingham(0.4 milhas)
Industry and Genius(0.4 milhas)
Hurst Street(0.4 milhas)
Victoria Square(0.4 milhas)
Prefeitura de Birmingham(0.4 milhas)
O aeroporto mais próximo para chegar a AC Hotel by Marriott Birmingham fica em Aeroporto de Birmingham (BHX)(17.2 milhas)
Estacionamento
Quartos de não fumantes
Serviço de quarto
Lavagem a seco
Serviços domésticos
Cofre
Localização
160 Wharfside Street, The Mailbox, Birmingham, Inglaterra, Reino Unido
Shopping District (Distrito de compras) (0.1 milhas)
The Mailbox (0.1 milhas)
Broad Street (0.3 milhas)
Gas Street Basin (0.3 milhas)
Brindleyplace (0.3 milhas)
The Alexandra Theatre (0.3 milhas)
Avaliações dos hóspedes
8.7
Fabuloso
Com base em 2.219 avaliações verificadas
Quem se hospeda aqui?
Negócios
35%
Casal
37%
Famílias
8%
Grupos
17%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No AC Hotel by Marriott Birmingham, viajantes elogiam a localização central, à beira do canal, e a equipe consistentemente simpática e atenciosa. As opiniões sobre os quartos e o café da manhã, no entanto, variam devido ao barulho, móveis desatualizados e ocasionais problemas de manutenção ou falhas no serviço.
Leia maisIsso foi útil?
Opinião dos hóspedes
No AC Hotel by Marriott Birmingham, viajantes elogiam a localização central, à beira do canal, e a equipe consistentemente simpática e atenciosa. As opiniões sobre os quartos e o café da manhã, no entanto, variam devido ao barulho, móveis desatualizados e ocasionais problemas de manutenção ou falhas no serviço.
Muitos hóspedes acham os quartos limpos, confortáveis e espaçosos, com vista para o canal, mas outros mencionam paredes finas, travesseiros ou colchões desconfortáveis, chuveiros fracos e problemas com o controle de temperatura. As instalações são modernas, mas limitadas: há uma pequena academia e um bar, mas não há restaurante ou serviço de quarto, e o estacionamento nas proximidades é pago, o que alguns acham caro ou confuso. O feedback sobre o café da manhã varia de excelente e bem abastecido a decepcionante ou com pouca reposição durante os horários de pico. Espere uma estadia conveniente na cidade, com um serviço acolhedor e experiências variáveis nos quartos e nas refeições.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As instalações são modernas, mas limitadas: há uma pequena academia e um bar disponíveis, mas não há restaurante ou serviço de quarto no local. O estacionamento é feito no estacionamento adjacente Mailbox, que alguns acham caro, inconveniente para bagagem ou confuso de usar.
Avaliações dos hóspedes relacionadas
10
Rosalind
26 de set. de 2024
·
Hospedou-se por 1 noite
This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.
This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.
10
Tom
20 de dez. de 2022
·
Hospedou-se por 1 noite
In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.
In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.
8
Oğuzhan
1 de mai. de 2024
·
Hospedou-se por 7 noites
For some reason I couldn’t get water from room service to my room at late hour once
For some reason I couldn’t get water from room service to my room at late hour once
8
Ela
28 de set. de 2025
·
Hospedou-se por 1 noite
I wish there was room servicee
I wish there was room servicee
10
Emilie
12 de fev. de 2023
·
Hospedou-se por 1 noite
Very clean- lovely little gym
Very clean- lovely little gym
4
P
12 de jun. de 2023
·
Hospedou-se por 1 noite
The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.
The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.
6
Simon
19 de mai. de 2024
·
Hospedou-se por 2 noites
Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.
Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.
10
Iram
4 de jun. de 2023
·
Hospedou-se por 2 noites
All was perfect nice rooms and good price only issuesnis parking its £22 a day
All was perfect nice rooms and good price only issuesnis parking its £22 a day
10
Elizabeth
22 de jun. de 2025
·
Hospedou-se por 2 noites
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
8
CRAIG
1 de nov. de 2024
·
Hospedou-se por 1 noite
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações frequentemente descrevem o hotel e os quartos como muito limpos. Alguns mencionam falhas, como cabelos na cama, odores persistentes, pias rachadas ou com escoamento lento, ou a falta de limpeza.
Avaliações dos hóspedes relacionadas
4
MohamedHydrosJassem
9 de jul. de 2024
·
Hospedou-se por 2 noites
Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!
Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!
10
Chona
1 de set. de 2025
·
Hospedou-se por 1 noite
Clean room and facilities good and in safe area.
Clean room and facilities good and in safe area.
10
Sarah
31 de ago. de 2025
·
Hospedou-se por 1 noite
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
10
Ian
25 de out. de 2025
·
Hospedou-se por 1 noite
Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay
Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay
10
Michelle
26 de nov. de 2025
·
Hospedou-se por 1 noite
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
6
Anthony
2 de nov. de 2024
·
Hospedou-se por 1 noite
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
8
Tomasz
25 de jan. de 2025
·
Hospedou-se por 1 noite
We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
10
Sarah
8 de mai. de 2025
·
Hospedou-se por 1 noite
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
4
Robin
8 de jan. de 2023
·
Hospedou-se por 19.364 noites
Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.
Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.
10
Susan
26 de mai. de 2025
·
Hospedou-se por 1 noite
rooms spotless and comfy . staff really helpful and friendly
rooms spotless and comfy . staff really helpful and friendly
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Muitos hóspedes consideram os quartos espaçosos e confortáveis, alguns com agradável vista para o canal. Outros citam ruído dos corredores ou da rua, camas e travesseiros desconfortáveis ou rangentes, móveis desgastados, iluminação fraca, geladeiras barulhentas e problemas com o controle de temperatura ou chuveiros fracos.
Avaliações dos hóspedes relacionadas
6
Neil
31 de ago. de 2025
·
Hospedou-se por 2 noites
Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night
Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night
6
Lom
28 de fev. de 2025
·
Hospedou-se por 1 noite
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
6
edward
7 de fev. de 2024
·
Hospedou-se por 3 noites
Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.
Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.
10
Alex
29 de nov. de 2025
·
Hospedou-se por 1 noite
Great size room. Comfy beds and amenities were great. Excellent location too.
Great size room. Comfy beds and amenities were great. Excellent location too.
10
Elizabeth
22 de jun. de 2025
·
Hospedou-se por 2 noites
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
6
Mark
13 de out. de 2025
·
Hospedou-se por 1 noite
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
10
Michelle
26 de nov. de 2025
·
Hospedou-se por 1 noite
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
6
Christopher
30 de nov. de 2025
·
Hospedou-se por 1 noite
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
4
Kevin
22 de mar. de 2025
·
Hospedou-se por 1 noite
I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
4
Brett
17 de jul. de 2023
·
Hospedou-se por 1 noite
Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!
Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso, profissional e prestativo, com funcionários resolvendo problemas, organizando mudanças de quarto e upgrades e oferecendo boas-vindas calorosas. Questões ocasionais incluem check-in lento, falta de funcionários no bar, erros de reserva/alocação e decisões políticas inflexíveis.
Avaliações dos hóspedes relacionadas
8
Andrew
24 de jan. de 2025
·
Hospedou-se por 4 noites
Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
8
Philip
26 de ago. de 2023
·
Hospedou-se por 3 noites
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
6
Andrew
6 de out. de 2023
·
Hospedou-se por 1 noite
Slow check in (although apologies for this were profuse) and room very spartan and unappealing
Slow check in (although apologies for this were profuse) and room very spartan and unappealing
10
Mark
8 de jun. de 2025
·
Hospedou-se por 1 noite
Fantastic location by the canals and very friendly, efficient and accommodating check in
Fantastic location by the canals and very friendly, efficient and accommodating check in
8
Kelly
15 de fev. de 2023
·
Hospedou-se por 2 noites
The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.
The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.
2
Eddie
11 de ago. de 2024
·
Hospedou-se por 1 noite
Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture
Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture
10
Jackie
23 de set. de 2025
·
Hospedou-se por 1 noite
Orchid (the receptionist) was very friendly and helpful when checking in.
Orchid (the receptionist) was very friendly and helpful when checking in.
10
Sami
25 de fev. de 2024
·
Hospedou-se por 4 noites
Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you
Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you
10
rhia
28 de nov. de 2025
·
Hospedou-se por 1 noite
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
10
Phillip
3 de nov. de 2025
·
Hospedou-se por 1 noite
Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect
Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central à beira do canal, perto do Mailbox, a uma curta distância a pé da estação New Street, do Bullring e da Utilita Arena, com restaurantes e bares na porta e vistas agradáveis. Alguns hóspedes experimentaram ruído da rua/vida noturna ou tráfego intenso nas proximidades.
Avaliações dos hóspedes relacionadas
10
Jane
15 de jun. de 2025
·
Hospedou-se por 3 noites
Great location, guests get discount in the Black Sheep located adjacent.
Great location, guests get discount in the Black Sheep located adjacent.
8
ian
7 de jul. de 2025
·
Hospedou-se por 2 noites
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
10
MARGARET
5 de set. de 2025
·
Hospedou-se por 1 noite
Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.
Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.
10
Mandy
24 de ago. de 2025
·
Hospedou-se por 2 noites
Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall
Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall
10
Jonathan
27 de dez. de 2024
·
Hospedou-se por 1 noite
Perfect stay in a great location
Perfect stay in a great location
8
Michael
28 de abr. de 2024
·
Hospedou-se por 1 noite
Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.
Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.
10
Nigel
21 de abr. de 2025
·
Hospedou-se por 1 noite
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
8
Jovan
3 de mai. de 2025
·
Hospedou-se por 2 noites
Great location to most things in Birmingham.
Great location to most things in Birmingham.
6
Fran
26 de out. de 2025
·
Hospedou-se por 1 noite
Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal
Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal
10
SUNDEEP
3 de fev. de 2025
·
Hospedou-se por 1 noite
Lovely place and great location and very reasonably priced compared to other hotels nearby
Lovely place and great location and very reasonably priced compared to other hotels nearby
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O feedback sobre o café da manhã é misto: muitos apreciaram opções saborosas e variadas, enquanto outros acharam a comida fria ou decepcionante, com falta de funcionários em algumas ocasiões, reposição lenta ou café ruim. Há um bar com petiscos, mas não há restaurante com serviço completo.
Avaliações dos hóspedes relacionadas
6
Shirley
19 de nov. de 2023
·
Hospedou-se por 1 noite
nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish
nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish
6
Kathryn
14 de nov. de 2025
·
Hospedou-se por 1 noite
Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.
Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.
6
Lom
28 de fev. de 2025
·
Hospedou-se por 1 noite
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
10
Julie
18 de out. de 2025
·
Hospedou-se por 1 noite
Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff
Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff
10
Sarah
31 de ago. de 2025
·
Hospedou-se por 1 noite
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
6
James
29 de dez. de 2023
·
Hospedou-se por 1 noite
Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.
Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.
8
Gareth
23 de jan. de 2025
·
Hospedou-se por 1 noite
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
6
Mark
13 de out. de 2025
·
Hospedou-se por 1 noite
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
10
Natalie
5 de out. de 2024
·
Hospedou-se por 1 noite
Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
8
Annie
23 de nov. de 2025
·
Hospedou-se por 1 noite
Friendly attentive staff and a great breakfast.
Friendly attentive staff and a great breakfast.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Fola
há 4 semanas
·
Hospedou-se por 3 noites
Ok
Ok
10
Paul
2 de ago. de 2026
·
Hospedou-se por 2 noites
The hotel is ideally located not too far from Broad street and has a wide variety of pubs and restaurants in the vicinity. The Hotel has a pleasant reception and bar area, although it does lack some natural light. This doesn't cause an issue just an observation. The hotel rooms are very comfortable and include a fridge for personal use, which is great. The hotel bar is open until late which is very convenient if you fancy a night cap. You can park within the Mailbox building with a reduced fee with a code from the hotel. However be careful on the post code they send you for directions as it's wrong and you end up in the back of some hotel! Look up Q Parks in the mailbox on google and use that post code.
The hotel is ideally located not too far from Broad street and has a wide variety of pubs and restaurants in the vicinity. The Hotel has a pleasant reception and bar area, although it does lack some natural light. This doesn't cause an issue just an observation. The hotel rooms are very comfortable and include a fridge for personal use, which is great. The hotel bar is open until late which is very convenient if you fancy a night cap. You can park within the Mailbox building with a reduced fee with a code from the hotel. However be careful on the post code they send you for directions as it's wrong and you end up in the back of some hotel! Look up Q Parks in the mailbox on google and use that post code.
10
Iwan
29 de jul. de 2026
·
Hospedou-se por 2 noites
Fantastic location within walking distance of everything you could need, helpful staff and lovely room
Fantastic location within walking distance of everything you could need, helpful staff and lovely room
10
Wayne
27 de jul. de 2026
·
Hospedou-se por 1 noite
The room was spotless and the staff were very helpful and polite
The room was spotless and the staff were very helpful and polite
8
Kay
25 de jul. de 2026
·
Hospedou-se por 3 noites
Clean room and nice staff
Clean room and nice staff
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-05: 156.52147536621092USD
- 2026-09-06: 106.86638864593506USD
- 2026-09-07: 255.29190332641602USD
- 2026-09-08: 390.7639606567383USD
- 2026-09-09: 356.0640166625977USD
- 2026-09-10: 391.6703828857422USD
- 2026-09-11: 265.51584206848145USD
- 2026-09-12: 278.86008634643554USD
- 2026-09-13: 113.34313947296143USD
- 2026-09-14: 165.15713722839357USD
- 2026-09-15: 368.2032836303711USD
- 2026-09-16: 356.2212777648926USD
- 2026-09-17: 142.8522USD
- 2026-09-18: 125.21717674865722USD
- 2026-09-19: 165.15713722839357USD
- 2026-09-20: 112.2636750946045USD
- 2026-09-21: 213.08106701049803USD
- 2026-09-22: 315.2018617675781USD
- 2026-09-23: 332.4323904663086USD
- 2026-09-24: 165.15713722839357USD
- 2026-09-25: 129.72971443328856USD
- 2026-09-26: 180.26954991760255USD
- 2026-09-27: 112.2636750946045USD
- 2026-09-28: 172.97294667053222USD
- 2026-09-29: 301.5487130187988USD
- 2026-09-30: 291.35381990966795USD
- 2026-10-01: 158.10808641967773USD
- 2026-10-02: 141.40905381622315USD
- 2026-10-03: 249.99996267700195USD
- 2026-10-04: NO DATA
- 2026-10-05: 440.5404843505859USD
- 2026-10-06: 645.945883996582USD
- 2026-10-07: 272.972931741333USD
- 2026-10-08: 129.6049723892212USD
- 2026-10-09: 137.83782324676514USD
- 2026-10-10: 249.99996267700195USD
- 2026-10-11: 121.27915424041748USD
- 2026-10-12: 192.7924USD
- 2026-10-13: 270.8641018280029USD
- 2026-10-14: 324.32428165283204USD
- 2026-10-15: 187.82577398376463USD
- 2026-10-16: 183.50793419189452USD
- 2026-10-17: 239.18915683288574USD
- 2026-10-18: 140.329598298645USD
- 2026-10-19: 171.6216070159912USD
- 2026-10-20: 253.67272005004884USD
- 2026-10-21: 239.18915683288574USD
- 2026-10-22: 183.0981408935547USD
- 2026-10-23: 142.2786152053833USD
- 2026-10-24: 198.62036460266114USD
- 2026-10-25: 120.57551093444825USD
- 2026-10-26: 166.91624992370606USD
- 2026-10-27: 178.37835845336915USD
- 2026-10-28: 178.37835845336915USD
- 2026-10-29: 129.53500767974853USD
- 2026-10-30: 137.83782324676514USD
- 2026-10-31: 189.18916429748535USD
- 2026-11-01: 124.05404889678955USD
- 2026-11-02: 189.18916429748535USD
- 2026-11-03: 278.3783435241699USD
- 2026-11-04: 275.8615987976074USD
- 2026-11-05: 189.05513615722657USD
A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Os hóspedes que chegarem após 23h devem tocar a campainha para serem atendidos.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito e dinheiro.
- Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Commitment to Clean (Marriott).
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Até 2 crianças de até 12 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Pagamento sem dinheiro em espécie disponível para todas as transações e acesso aos quartos por meio de dispositivo móvel.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã com buffet: GBP 16 por pessoa
- Estacionamento pago nos arredores: GBP 21.00 por dia (2625 m de distância)
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Quartos de não fumantes
Serviço de quarto
Lavagem a seco
Serviços domésticos
Cofre
Serviços
Lavagem a seco
Serviços domésticos
Cofre
Armazenamento de bagagem
Check-in/check-out expresso
24-Hour Front Desk
Internet
Wi-fi grátis
Geral
Serviço de quarto
Quartos de não fumantes
Sala para família
Atividades
Mobiliário de área externa
Fitness Center (nearby)
Estacionamento
Estacionamento