Royal Exeter Hotel

A good quality hotel at a reasonable price. 1min walk to BIC and less than 5min to the Pavilion. I have stayed here twice and have no complaints. This is my hotel of choice when attending these venues. Just be warned that they have a nightclub which is open some nights and this can be heard on the top floor.

We were placed in a room directly above the Disco. We arrived back from dinner quite late and did our best to put up with the noise. At one point the teaspoons were resonating on the saucers! It got to about 12:30 in the morning before we complained; in hindsight we should have done it much sooner. The chap on reception said there was nothing he could do so I asked to speak to the duty manager. I was told he was too busy to speak to me and we should’ve had some correspondence to explain that this particular room was noisy. I didn't recall seeing any correspondence but I checked nevertheless. Our booking was with Expedia/Hotels.com and no information from them. Also, no email correspondence directly from the Hotel either. I made my way down to the reception and demanded to speak to someone in person. Eventually, another manager arrived who was very helpful, and directed us to an alternative room on the third floor, which really was very nice. Such a shame, because the hotel is lovely and everyone we dealt with earlier in the day were very nice. The moral of this story; do you watch out for those handful of rooms that are either above or around the area of the Disco because they are extremely noisy. If you do get caught out, you must put your foot down politely with the Hotel management, because otherwise you may be left where you are.

Room needs another socket for phone charging maybe a usb style socket,and sink has been squeezed into room as shower room was to small,toilet seat was loose and needed wobbling to stay up,also the radiator bar is to close to the toilet and I accidentally touched it with my leg whilst on toilet.There is an ironing board but I couldn't find an iron. The shower room could do with a mirror so a

Lovey stay as usual. We like it here! Friendly and pleasant

Staff suport totally lacking as a matter of fact in all my travels i have never met a more unhelpful arrogant man at the reception very rude indeed