Please take note, Hotel is on a pedestrian only street. You have to get dropped off way up the street and find your hotel, all while dragging your luggage through the cobblestone sqare/streets. I did have a wonderful corner room and I could see the tower in Grand Place from my windows. Also was able to watch the sunset. I arrived around 2 hrs early before the 3 o'clock check in. Room wasn't ready yet, so they stored my luggage. When asked what time i should come back, was told 3:00. Didn't seem like there was any wiggle room. When checking in, i was told that on checkout morning, they could have the taxi driver come help with my bags to the taxi. When i checked out, I was told by a different employee, that wasnt possible. She said she could help me to the door, which was 30 ft accross the room, but that was it. That was very condescending. All and all, the room was nice, the staff were not extremely helpful.
Please take note, Hotel is on a pedestrian only street. You have to get dropped off way up the street and find your hotel, all while dragging your luggage through the cobblestone sqare/streets. I did have a wonderful corner room and I could see the tower in Grand Place from my windows. Also was able to watch the sunset. I arrived around 2 hrs early before the 3 o'clock check in. Room wasn't ready yet, so they stored my luggage. When asked what time i should come back, was told 3:00. Didn't seem like there was any wiggle room. When checking in, i was told that on checkout morning, they could have the taxi driver come help with my bags to the taxi. When i checked out, I was told by a different employee, that wasnt possible. She said she could help me to the door, which was 30 ft accross the room, but that was it. That was very condescending. All and all, the room was nice, the staff were not extremely helpful.
