ibis Styles Canberra Tall Trees

Very convenient location, charged a very high pet fee when we arrived which wasn't mentioned on the wotif booking site

Walked into the room it smelled not nice. On one side of the bed, the floor was damp, underneath the bed had not been cleaned there was a bottle cap, a little white pill and it had not been vacuumed for what looked like quite a while. In the bathroom, the towel rack had sharp corners which I didn't realise until I brushed against it getting into the shower and it left a long red scratch across my back. We left the room tidy, and two hours after checking out I got a bank notification saying I'd been charged $10 by tall trees, with no explanation, as we were already leaving Canberra, I tried to call tall trees about 20 times over the course of the morning, no answer, no email, nothing letting me know what the hell we got charged an extra $10 for. They also charge $1700 if the fire alarm goes off in your room, regardless of how it goes off, so you're basically risking $1700 staying there because you have to sign something agreeing to pay it if your fire alarm goes off. $1700. For the fire alarm going off. DEFINITELY never staying here again.

not as expected. Thought there was a restaurant on site. Limited area

Clean, comfortable, dog friendly. But you gelt a room, and that’s it!

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