Stoke By Nayland Resort

2nd time staying here. Had no TV working on both occasions. I was told that the complaints manager would contact me as the issue could not be rectified. But no contact has been made so far. It’s a nice hotel but it seems they have issues with there TVs

we had a suite room and it was beautiful with amazing views, the only thing to let it down was the pillows they was so big and hard we didn't sleep, spa was nice we did the mud treatment and that was very fun, it is very dated and needs some new paint work in the spa but apart from that is was lovely.

Very friendly staff. Rooms are very clean. Breakfast needs a little bit of upgrading. Scrambled eggs are sitting to long and then becomes very dry. Should always be ready to remove if eggs are no longer fit to eat. Dinner was good. I think more needed to add to menu.

Breakfast not great. Hot Buffet was of poor quality Sports bar food not great choice with even poorer food quality served warm at best

Excellent stay and lovely atmosphere