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Mercure Hotel Severinshof Köln City

US$ 162

/noite

Média para setembro

Mercure Hotel Severinshof Köln City - Image 1

Mercure Hotel Severinshof Köln City - Quarto

Mercure Hotel Severinshof Köln City - Quarto

Mercure Hotel Severinshof Köln City - Receção

Mercure Hotel Severinshof Köln City - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 162

/noite

Média para setembro

Preços médios mensais

Em Mercure Hotel Severinshof Köln City, o preço por noite é, em média, US$ 106 no mês mais barato (julho) e US$ 212 no mês mais caro (outubro), com base nos últimos 12 meses.

Preço médio por noite em Mercure Hotel Severinshof Köln City por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 110
fevereiro	US$ 167
março	US$ 138
abril	US$ 145
maio	US$ 135
junho	US$ 173
julho	US$ 106
agosto	US$ 148
setembro	US$ 162
outubro	US$ 212
novembro	US$ 152
dezembro	US$ 160

Mais caro: outubro (aprox. US$ 212)

Mais barato: julho (aprox. US$ 106)

Sobre este alojamento

Desfrute de fantásticas vistas a partir da açoteia ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e apoio para excursões/compra de bilhetes. O espaço inclui também um salão de banquetes e uma máquina...

Comodidades

Desfrute de fantásticas vistas a partir da açoteia ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e apoio para excursões/compra de bilhetes. O espaço inclui também um salão de banquetes e uma máquina de venda automática.

Comodidades para negócios

As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e uma receção aberta 24 horas. Este hotel tem 6 salas de reuniões, para organizar os seus eventos. Há estacionamento no local.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequeno-almoços buffet durante a semana entre as 6:30 e as 10:30 e aos fins de semana entre as 6:30 e as 11:00, mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 253 quartos com um televisor LCD. Ao final do dia, aproveite para assistir a uma seleção de canais por cabo no Smart TV disponível ou ligue-se à internet sem fios para estar sempre conectado. As casas de banho estão equipadas com uma banheira ou um polibã e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.

Localização

Ficará numa localização central em Colónia com uma estadia Mercure Hotel Severinshof Köln City, a 15 minutos a pé de Museu Wallraf-Richartz e de Praça Alter Markt. Este hotel está a 1,8 km (1,1 mi) de City Hall e a 2,1 km (1,3 mi) de Museu Romano-Germânico.

O que há nas proximidades

Hohe Strasse(0.5 milhas)
Museu Alemão do Desporto e dos Jogos Olímpicos(0.5 milhas)
Schildergasse(0.5 milhas)
Museu do Chocolate(0.5 milhas)
Haymarket(0.6 milhas)
Reno(0.6 milhas)
Museu de Schnuetgen(0.6 milhas)
Museu Wallraf-Richartz(0.6 milhas)
Porto de Rheinau(0.6 milhas)
Kolumba(0.7 milhas)
Praça Alter Markt(0.7 milhas)
Zona Arqueológica do Pretório Romano(0.7 milhas)
Volksgarten(0.7 milhas)
Museu Municipal de Colónia(0.8 milhas)
City Hall(0.8 milhas)
Aeroporto de Colônia - Bonn (CGN)(9.3 milhas)
Aeroporto Internacional de Duesseldorf (DUS)(38.8 milhas)
Düsseldorf (MGL-Düsseldorf – Mönchengladbach)(37.9 milhas)

Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Limpeza a seco

Localização

Severinstr. 199, Altstadt-Süd, Colónia, Renânia do Norte-Vestfália, Alemanha

Hohe Strasse (0.5 milhas)

Museu Alemão do Desporto e dos Jogos Olímpicos (0.5 milhas)

Schildergasse (0.5 milhas)

Museu do Chocolate (0.5 milhas)

Haymarket (0.6 milhas)

Reno (0.6 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.4

Muito Bom

Com base em 1.716 avaliações verificadas

Quem se hospeda aqui?

Negócios

31%

Casal

40%

Família

9%

Grupos

11%

Individual

7%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Mercure Hotel Severinshof Köln City, os viajantes destacam a localização conveniente, junto a um ponto de eléctrico, e a equipa geralmente simpática, com muitos elogiando os quartos limpos e confortáveis e um bom pequeno-almoço, enquanto outros notam áreas desatualizadas, ruído ocasional e limpeza inconsistente.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Mercure Hotel Severinshof Köln City, os viajantes destacam a localização conveniente, junto a um ponto de eléctrico, e a equipa geralmente simpática, com muitos elogiando os quartos limpos e confortáveis e um bom pequeno-almoço, enquanto outros notam áreas desatualizadas, ruído ocasional e limpeza inconsistente.

Vários comentários mencionam casas de banho pequenas ou antigas, ar condicionado fraco e perigos como banheiras de bordas altas ou um degrau no chuveiro. O estacionamento no local é prático, mas pago e apertado, e o ginásio modesto decepciona alguns. Espere uma base bem localizada e prática com conforto, mas com algum desgaste e variabilidade no serviço.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O estacionamento no local é conveniente, mas apertado e normalmente pago. Vários hóspedes acharam o pequeno ginásio pouco impressionante, enquanto outros apreciaram o bar e o restaurante.

Avaliações dos hóspedes relacionadas

8

Sabine

22 de nov. de 2025

·

A estadia foi de 3 noites

Gutes Hotel für Sightseeing in Köln. Alles gut zu Fuß erreichbar. Die Tiefgarage ist recht eng und die Zimmereinrichtung in die Jahre gekommen. Beim Frühstück ist alles da, aber übersichtlich.

Gutes Hotel für Sightseeing in Köln. Alles gut zu Fuß erreichbar. Die Tiefgarage ist recht eng und die Zimmereinrichtung in die Jahre gekommen. Beim Frühstück ist alles da, aber übersichtlich.

4

Elizabeth

25 de dez. de 2024

·

A estadia foi de 4 noites

The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)

The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)

10

Helen Hvenegaard

21 de set. de 2024

·

A estadia foi de 1 noite

Vi havde rn overnatning på gennemrejse. Vi kom til et dejligt lyst og rent værelse, med sprød sengelinned. Sengen var blød og det kan jeg godt li’. Vi havde parkering i kælderen til €19, som vi syntes er lige i overkanten. Vi kommer gerne igen.

Vi havde rn overnatning på gennemrejse. Vi kom til et dejligt lyst og rent værelse, med sprød sengelinned. Sengen var blød og det kan jeg godt li’. Vi havde parkering i kælderen til €19, som vi syntes er lige i overkanten. Vi kommer gerne igen.

10

Ognyan

10 de jun. de 2023

·

Parkplatz leider Gebührenpflichtig trotz 4 ⭐️⭐️⭐️⭐️ . Das ist einzige zu bemängeln. Alles anders SUPER 👍

Parkplatz leider Gebührenpflichtig trotz 4 ⭐️⭐️⭐️⭐️ . Das ist einzige zu bemängeln. Alles anders SUPER 👍

8

Siri

14 de out. de 2024

·

A estadia foi de 3 noites

Hotellet ligger rett ved Severinstrasse stopp hvor flere metro/tbane stopper. Praktisk i forhold til mitt besøk på CBS. Ca 20 minutters gange til sentrum, fint å gå langs elven bort. Veldig hyggelig restaurant/bar på hotellet. Frokosten holdt også god norsk standard i utvalg, kan anbefales

Hotellet ligger rett ved Severinstrasse stopp hvor flere metro/tbane stopper. Praktisk i forhold til mitt besøk på CBS. Ca 20 minutters gange til sentrum, fint å gå langs elven bort. Veldig hyggelig restaurant/bar på hotellet. Frokosten holdt også god norsk standard i utvalg, kan anbefales

10

Kim

16 de mai. de 2025

·

A estadia foi de 3 noites

A very well appointed property within 30 minutes walking distance to everything I wanted to see. There is a sauna and gym which was great. Very accommodating staff

A very well appointed property within 30 minutes walking distance to everything I wanted to see. There is a sauna and gym which was great. Very accommodating staff

8

Michael

17 de ago. de 2025

·

A estadia foi de 2 noites

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

10

KT DERI SAN TIC A.S.

16 de abr. de 2025

·

A estadia foi de 1 noite

Sehr gutes zentrales Hotel. Tolles Frühstücksbuffet und Parken direkt im Hotel.

Sehr gutes zentrales Hotel. Tolles Frühstücksbuffet und Parken direkt im Hotel.

6

Mark

8 de set. de 2024

·

A estadia foi de 3 noites

Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).

Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).

8

Catherine

22 de mar. de 2023

·

A estadia foi de 1 noite

Easy parking, city centre on walking distance, tea or coffee on the room was very welcome!

Easy parking, city centre on walking distance, tea or coffee on the room was very welcome!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes acharam o hotel e os quartos limpos, mas relatórios recorrentes mencionam odores, carpetes ou cortinas manchados e mofo em algumas casas de banho. Os padrões de limpeza e manutenção podem ser inconsistentes.

Avaliações dos hóspedes relacionadas

10

Heinz

16 de nov. de 2025

·

A estadia foi de 2 noites

Spotless, yes. Conveniently located, yes. Staff courteous, also yes.

Spotless, yes. Conveniently located, yes. Staff courteous, also yes.

6

Amanda

11 de set. de 2024

·

A estadia foi de 2 noites

I wanted to like this hotel as the location was convenient and the room sizes were good, however upon entering the hotel lobby, there was a very strong odor, which seemed to continue throughout the property. Additionally the room was in need of maintenance. The curtains were stained, the ceiling had signs of water damage and the bathroom needed some attention.

I wanted to like this hotel as the location was convenient and the room sizes were good, however upon entering the hotel lobby, there was a very strong odor, which seemed to continue throughout the property. Additionally the room was in need of maintenance. The curtains were stained, the ceiling had signs of water damage and the bathroom needed some attention.

4

Philipp

5 de jul. de 2024

·

A estadia foi de 3 noites

Das Hotel liegt sehr zentral und man hat alles unmittelbar in der nähe. Die Zimmer sind jedoch alt und dreckig. Zudem sind die Fenster so undicht, dass man den gesamten Strassenlärm der Hauptstrasse hört.

Das Hotel liegt sehr zentral und man hat alles unmittelbar in der nähe. Die Zimmer sind jedoch alt und dreckig. Zudem sind die Fenster so undicht, dass man den gesamten Strassenlärm der Hauptstrasse hört.

10

Rafael Enrique

15 de ago. de 2025

·

A estadia foi de 3 noites

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

4

Stewart

12 de abr. de 2025

·

A estadia foi de 3 noites

Bit dated. Smelly room. No USB chargers in room. Ironing Room a few floors and other end of the hotel. The ironing boards are thin and tiny. Hotel not good value at all. Wouldn’t stay there again.

Bit dated. Smelly room. No USB chargers in room. Ironing Room a few floors and other end of the hotel. The ironing boards are thin and tiny. Hotel not good value at all. Wouldn’t stay there again.

10

Nicola

6 de out. de 2025

·

A estadia foi de 6 noites

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly

6

Oliver

12 de ago. de 2025

·

A estadia foi de 3 noites

The hotel had several issues. From bleach stained carpets to mouldy grout in the showers, holes in the ceiling all over the restaurant areas and reception… it left a lot to be desired. Breakfast facilities were good however, and the beds themselves were clean and comfortable. The in room Tea and coffee facilities are poor, with cheap instant coffee and a kettle.

The hotel had several issues. From bleach stained carpets to mouldy grout in the showers, holes in the ceiling all over the restaurant areas and reception… it left a lot to be desired. Breakfast facilities were good however, and the beds themselves were clean and comfortable. The in room Tea and coffee facilities are poor, with cheap instant coffee and a kettle.

10

Indu Vinod

5 de ago. de 2025

·

A estadia foi de 3 noites

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

6

Veronika

5 de fev. de 2023

·

A estadia foi de 1 noite

Das Zimmer war oberflächlich sauber. Jedoch bei genauerer Betrachtung sah man, dass die Lampenschirme schmutzig waren, die Klotüre versifft war oder auch die Tapeten einen neuen Anstrich benötigen. Auch das Foyer war sehr schmuddelig ebenso wie das Severinsviertel selbst. Vor drei Jahren sah es im Hotel und im Stadtteil anders aus! Sauber und gepflegt nämlich. Schade! Personal war freundlich und bemüht. Das Frühstück war reichhaltig und lecker. Da kann man nicht meckern. Aber für 140 Euro/Nacht würde ich hier kein drittes Mal mehr übernachten.

Das Zimmer war oberflächlich sauber. Jedoch bei genauerer Betrachtung sah man, dass die Lampenschirme schmutzig waren, die Klotüre versifft war oder auch die Tapeten einen neuen Anstrich benötigen. Auch das Foyer war sehr schmuddelig ebenso wie das Severinsviertel selbst. Vor drei Jahren sah es im Hotel und im Stadtteil anders aus! Sauber und gepflegt nämlich. Schade! Personal war freundlich und bemüht. Das Frühstück war reichhaltig und lecker. Da kann man nicht meckern. Aber für 140 Euro/Nacht würde ich hier kein drittes Mal mehr übernachten.

6

sven

14 de jun. de 2023

·

A estadia foi de 1 noite

Nice hotel only problem is that the rooms smell because people smoked in them, i complained got another room but was the same problem.

Nice hotel only problem is that the rooms smell because people smoked in them, i complained got another room but was the same problem.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis, com algumas opções espaçosas e varandas, mas a decoração está desatualizada e muitas casas de banho são pequenas. Alguns quartos viram-se para o eléctrico ou para o trânsito, e os hóspedes notam ar condicionado fraco, Wi‑Fi ruim por vezes e banheiras de bordas altas ou degraus no chuveiro.

Avaliações dos hóspedes relacionadas

10

John

27 de jul. de 2024

·

A estadia foi de 3 noites

Great central location for walking. Nice on site dining and amenities. Poor WiFi.

Great central location for walking. Nice on site dining and amenities. Poor WiFi.

8

Sascha

28 de jul. de 2025

·

A estadia foi de 1 noite

The room was rather plain but very clean. There was a U-Bahn track beside, so trains made noise throughout the night. Pillows would need an upgrade. Very friendly personnel.

The room was rather plain but very clean. There was a U-Bahn track beside, so trains made noise throughout the night. Pillows would need an upgrade. Very friendly personnel.

6

Olaf

31 de jan. de 2026

·

A estadia foi de 1 noite

Zimmer war altbacken und abgenutzt

Zimmer war altbacken und abgenutzt

8

Kellie

25 de jun. de 2025

·

A estadia foi de 4 noites

Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.

Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.

8

Jermain

2 de jan. de 2026

·

A estadia foi de 2 noites

Fijne en nette kamer met goed uitzicht over de stad. Helaas last van een druk kind boven ons op de 5de verdieping.

Fijne en nette kamer met goed uitzicht over de stad. Helaas last van een druk kind boven ons op de 5de verdieping.

8

Klaus

21 de out. de 2024

·

A estadia foi de 1 noite

Ein gutes Hotel, allerdings sind die Badezimmer ziemlich eng

Ein gutes Hotel, allerdings sind die Badezimmer ziemlich eng

8

Michael

17 de ago. de 2025

·

A estadia foi de 2 noites

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

10

KT DERI SAN TIC A.S.

28 de jan. de 2026

·

A estadia foi de 1 noite

Zimmer könnte größer sein, aber ansonsten sehr gemütlich.

Zimmer könnte größer sein, aber ansonsten sehr gemütlich.

6

Kristin

1 de jul. de 2025

·

A estadia foi de 1 noite

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.

8

Virginia

12 de nov. de 2025

·

A estadia foi de 3 noites

Room is ok. Be aware that the step up into shower is dangerous for older people which will prevent me from returning to this hotel.

Room is ok. Be aware that the step up into shower is dangerous for older people which will prevent me from returning to this hotel.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipa é frequentemente descrita como simpática e prestativa. No entanto, vários comentários citam interações rudes no pequeno-almoço, longas filas ou check-in/out lento e flexibilidade limitada com encargos ou pedidos.

Avaliações dos hóspedes relacionadas

8

Dietmar

12 de mai. de 2024

·

A estadia foi de 1 noite

Beim einchecken war die Wartezeit von 20 Minuten einfach zu lang.

Beim einchecken war die Wartezeit von 20 Minuten einfach zu lang.

6

Mozgan

10 de jul. de 2025

·

A estadia foi de 1 noite

Insgesamt war es eine gute Unterkunft, die aber für ihre 4 Sterne nur „okay“ abschneidet. Leider wurden wir während dem Frühstück sehr unangenehm von einer Personalkraft behandelt, was dazu führte, dass der ganze Tag hin war. Auch beim Check out wurde nicht mehr gefragt, wie der Aufenthalt war, ob es Beschwerden gab etc. Es wurde lediglich bestätigt, dass alles bezahlt wurde gefolgt von einem trockenen „Auf Wiedersehen“. Ich gehe mit einem unguten Gefühl aus dem Hotel und würde es nicht weiter empfehlen.

Insgesamt war es eine gute Unterkunft, die aber für ihre 4 Sterne nur „okay“ abschneidet. Leider wurden wir während dem Frühstück sehr unangenehm von einer Personalkraft behandelt, was dazu führte, dass der ganze Tag hin war. Auch beim Check out wurde nicht mehr gefragt, wie der Aufenthalt war, ob es Beschwerden gab etc. Es wurde lediglich bestätigt, dass alles bezahlt wurde gefolgt von einem trockenen „Auf Wiedersehen“. Ich gehe mit einem unguten Gefühl aus dem Hotel und würde es nicht weiter empfehlen.

10

Johannes

15 de dez. de 2025

·

A estadia foi de 3 noites

Das personal war sehr freundlich und hilfreich.

Das personal war sehr freundlich und hilfreich.

10

Dan

15 de jun. de 2025

·

A estadia foi de 6 noites

The staff are lovely and helpful, they printed out conference papers for me and were always very efficient. Breakfast is a huge spread and worth it. Walk down Severinstraße to the Severinstorburg and you'll find a market, lots of cafes, restaurants and more. Also don't miss the Katzentempel cafe if you are a cat fan.

The staff are lovely and helpful, they printed out conference papers for me and were always very efficient. Breakfast is a huge spread and worth it. Walk down Severinstraße to the Severinstorburg and you'll find a market, lots of cafes, restaurants and more. Also don't miss the Katzentempel cafe if you are a cat fan.

2

Rahmi Kaan

22 de out. de 2023

·

A estadia foi de 1 noite

Receptionist is very bad my reservation is double bed but she give me 2 single bed and she doesnt help me

Receptionist is very bad my reservation is double bed but she give me 2 single bed and she doesnt help me

10

Armin

19 de jun. de 2025

·

A estadia foi de 1 noite

Sehr nettes Personal, guter Empfang, sehr gutes Frühstück (reichlich und es hat an nichts gemangelt) Stadtzentrum gut zu Fuß zu erreichen und wenn Köln als Ziel wieder ansteht, dann kommen wir gerne wieder.

Sehr nettes Personal, guter Empfang, sehr gutes Frühstück (reichlich und es hat an nichts gemangelt) Stadtzentrum gut zu Fuß zu erreichen und wenn Köln als Ziel wieder ansteht, dann kommen wir gerne wieder.

10

Indu Vinod

5 de ago. de 2025

·

A estadia foi de 3 noites

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

6

Heather

15 de jun. de 2024

·

A estadia foi de 7 noites

There was no flexibility with my room charges had to check out a day early because of a flight change and they charged me for another day for two rooms that’s not great service.

There was no flexibility with my room charges had to check out a day early because of a flight change and they charged me for another day for two rooms that’s not great service.

8

Varinder

20 de dez. de 2024

·

A estadia foi de 3 noites

Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.

Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.

6

Amy

1 de dez. de 2025

·

A estadia foi de 2 noites

I booked for myself and my teen. I booked him as a teen but the hotel booked him as a child. There was a very rude lady at breakfast who shouted at me because my son is 14 and not under 12. I was supposed to have free breakfast include for both of us as part of my package. I was charged 24 Euros for my teen who didn’t actually eat anything, and was embarrassed while I was trying to eat my food.

I booked for myself and my teen. I booked him as a teen but the hotel booked him as a child. There was a very rude lady at breakfast who shouted at me because my son is 14 and not under 12. I was supposed to have free breakfast include for both of us as part of my package. I was charged 24 Euros for my teen who didn’t actually eat anything, and was embarrassed while I was trying to eat my food.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Muito conveniente para transportes públicos junto à Severinstraße e a uma curta distância a pé da Catedral, do rio e das atrações da cidade. Alguns hóspedes relataram ruído de trânsito ou elétrico e alguns sentiram que a área imediata era degradada depois do anoitecer.

Avaliações dos hóspedes relacionadas

10

Alexander

24 de fev. de 2024

·

A estadia foi de 3 noites

Sehr zentral zur Straßenbahn weniger als 1 Minute Fußweg Fahrzeit zum Messe Zentrum circa 10 min

Sehr zentral zur Straßenbahn weniger als 1 Minute Fußweg Fahrzeit zum Messe Zentrum circa 10 min

8

Markus

26 de nov. de 2023

·

A estadia foi de 2 noites

Das „Mercure Hotel Severinshof Köln City“ befindet sich in der Altstadt/Süd und ist somit sehr zentral in alle Richtungen gelegen. Egal ob Sie einen Besuch des Kölner Dom planen oder einer Veranstaltung in der Lanxess-Arena ( Köln-Deutz/Messe) beiwohnen möchten, dies alles ist in ca. 10 Minuten erreichbar. Die S-Bahn bzw. U-Bahn/Haltestelle in unmittelbarer Nähe (ca.100m) zum Hotel macht dies möglich. Das Hotel selbst ist sehr ansprechend, sauber und gepflegt. Freundliche Mitarbeiter und ein tolles Frühstück mit viel Auswahl, rundet den Aufenthalt in Köln ab. Kritikpunkte meinerseits sind: •Die ziemlich hohen Parkplatz-Kosten (19€ pro Tag) •Übernachtungen am Wochenende fast doppelt so teuer als unter der Woche

Das „Mercure Hotel Severinshof Köln City“ befindet sich in der Altstadt/Süd und ist somit sehr zentral in alle Richtungen gelegen. Egal ob Sie einen Besuch des Kölner Dom planen oder einer Veranstaltung in der Lanxess-Arena ( Köln-Deutz/Messe) beiwohnen möchten, dies alles ist in ca. 10 Minuten erreichbar. Die S-Bahn bzw. U-Bahn/Haltestelle in unmittelbarer Nähe (ca.100m) zum Hotel macht dies möglich. Das Hotel selbst ist sehr ansprechend, sauber und gepflegt. Freundliche Mitarbeiter und ein tolles Frühstück mit viel Auswahl, rundet den Aufenthalt in Köln ab. Kritikpunkte meinerseits sind: •Die ziemlich hohen Parkplatz-Kosten (19€ pro Tag) •Übernachtungen am Wochenende fast doppelt so teuer als unter der Woche

8

Michael

17 de ago. de 2025

·

A estadia foi de 2 noites

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

8

Maarion

3 de out. de 2025

·

A estadia foi de 2 noites

Plenty of places to eat nearby. Handy for U bahn.

Plenty of places to eat nearby. Handy for U bahn.

10

Nicola

6 de out. de 2025

·

A estadia foi de 6 noites

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly

8

Erika A C

4 de jan. de 2026

·

A estadia foi de 5 noites

Quarto ok . Perto da estação de trem.

Quarto ok . Perto da estação de trem.

6

Kristin

1 de jul. de 2025

·

A estadia foi de 1 noite

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.

6

Marina

13 de mar. de 2025

·

A estadia foi de 2 noites

The hotel is located on a not so pretty part of the city. As a woman travelling solo, I didnt feel so great walking around and avoided going out alone after dark (7 pm). However, the s Bahn sation right next to the hotel was the best thing I can mention about the stay. The room is comfortable but quite old. The carpet had stains, the chair also had stains, and the tv is not smart, so you can only watch shows and series in German. The bathroom was clean, but the shower leaked a lot, I had to be extra careful not to wet the whole bathroom floor. I would not stay there again and I think it was not at all worth the price

The hotel is located on a not so pretty part of the city. As a woman travelling solo, I didnt feel so great walking around and avoided going out alone after dark (7 pm). However, the s Bahn sation right next to the hotel was the best thing I can mention about the stay. The room is comfortable but quite old. The carpet had stains, the chair also had stains, and the tv is not smart, so you can only watch shows and series in German. The bathroom was clean, but the shower leaked a lot, I had to be extra careful not to wet the whole bathroom floor. I would not stay there again and I think it was not at all worth the price

10

Heinz

24 de jul. de 2024

·

A estadia foi de 4 noites

The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand

The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand

8

Anders

3 de mai. de 2025

·

A estadia foi de 1 noite

Cenralt och bra.

Cenralt och bra.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço é amplamente elogiado pela qualidade e variedade, com opções para diferentes dietas. Alguns hóspedes acharam-no caro ou notaram um reabastecimento lento em horários de pico.

Avaliações dos hóspedes relacionadas

8

Sabine

22 de nov. de 2025

·

A estadia foi de 3 noites

Gutes Hotel für Sightseeing in Köln. Alles gut zu Fuß erreichbar. Die Tiefgarage ist recht eng und die Zimmereinrichtung in die Jahre gekommen. Beim Frühstück ist alles da, aber übersichtlich.

Gutes Hotel für Sightseeing in Köln. Alles gut zu Fuß erreichbar. Die Tiefgarage ist recht eng und die Zimmereinrichtung in die Jahre gekommen. Beim Frühstück ist alles da, aber übersichtlich.

10

Rafael Enrique

15 de ago. de 2025

·

A estadia foi de 3 noites

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

8

annete

7 de jun. de 2025

·

A estadia foi de 1 noite

Very nice hotel. Wanted to stay another night but was cheaper to pack stuff check out and check back into another room 🤔 Hotel needs to look at this. Breakfast very good including gluten free opinions, although no sperate toaster for the gluten free waffles also vegan and vegetarian.

Very nice hotel. Wanted to stay another night but was cheaper to pack stuff check out and check back into another room 🤔 Hotel needs to look at this. Breakfast very good including gluten free opinions, although no sperate toaster for the gluten free waffles also vegan and vegetarian.

8

Sini

4 de dez. de 2023

·

A estadia foi de 1 noite

Nice hotel with very good breakfast.

Nice hotel with very good breakfast.

10

Jack

28 de jul. de 2025

·

A estadia foi de 3 noites

Excellent breakfast and staff were very friendly. Room was clean and as described.

Excellent breakfast and staff were very friendly. Room was clean and as described.

10

Jill

22 de dez. de 2024

·

A estadia foi de 3 noites

Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.

Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.

10

KT DERI SAN TIC A.S.

16 de abr. de 2025

·

A estadia foi de 1 noite

Sehr gutes zentrales Hotel. Tolles Frühstücksbuffet und Parken direkt im Hotel.

Sehr gutes zentrales Hotel. Tolles Frühstücksbuffet und Parken direkt im Hotel.

4

Wolfgang

6 de jun. de 2023

·

A estadia foi de 1 noite

Klimaanlage war schwach und laut. Verkehrsanbindung sehr gut Frühstück: Preis / Leistung schwach

Klimaanlage war schwach und laut. Verkehrsanbindung sehr gut Frühstück: Preis / Leistung schwach

4

Sabine

22 de out. de 2023

·

A estadia foi de 2 noites

Also wir fanden die Betten überhaupt nicht gut zum schlafen , das Frühstück war nicht lecker die Brötchen waren viel zu hart gebacken Und den Kunden kommen sie auch nicht entgegen Wir mussten wegen Krankheit früher abreisen und haben noch nicht mal das Geld vom Frühstück für die Folge Tage zurück bekommen da wir ja eh nicht mehr dran teil genommen haben

Also wir fanden die Betten überhaupt nicht gut zum schlafen , das Frühstück war nicht lecker die Brötchen waren viel zu hart gebacken Und den Kunden kommen sie auch nicht entgegen Wir mussten wegen Krankheit früher abreisen und haben noch nicht mal das Geld vom Frühstück für die Folge Tage zurück bekommen da wir ja eh nicht mehr dran teil genommen haben

6

Janina

17 de fev. de 2023

·

A estadia foi de 1 noite

Einige Mängel in den Zimmern Das Frühstücksbuffet war am Sonntag zeitweise fast leer. Selbst brot und Brötchen kamen nicht nach Das Omlett welches frisch zubereitet werden sollte, war ab 10.30 Uhr nicht mehr zu bekommen , obwohl die Frühstückszeit bis 12.00 Uhr dauert

Einige Mängel in den Zimmern Das Frühstücksbuffet war am Sonntag zeitweise fast leer. Selbst brot und Brötchen kamen nicht nach Das Omlett welches frisch zubereitet werden sollte, war ab 10.30 Uhr nicht mehr zu bekommen , obwohl die Frühstückszeit bis 12.00 Uhr dauert

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Guilherme

5 de jan. de 2026

·

A estadia foi de 2 noites

Perfeito

Perfeito

8

Erika A C

4 de jan. de 2026

·

A estadia foi de 5 noites

Quarto ok . Perto da estação de trem.

Quarto ok . Perto da estação de trem.

10

Rafael

13 de mar. de 2025

·

A estadia foi de 5 noites

Recomendo!

Recomendo!

8

Elisabeth

há 4 semanas

·

A estadia foi de 4 noites

Hjelpsomt personale, trivelige og imøtekommende

Hjelpsomt personale, trivelige og imøtekommende

10

Erhan

24 de jul. de 2026

·

A estadia foi de 3 noites

Nice, clean hotel similar to other Mercure chains in other countries. Not far from Cathedral, ~ 15mins by walking. Convenient location if you want to walk/bike by the river. We didn't experience breakfast, as it was a bit expensive though (24euro per person in July2026). We decided to have other options in city with same/less price. Overall nice experience, nothing to complain.

Nice, clean hotel similar to other Mercure chains in other countries. Not far from Cathedral, ~ 15mins by walking. Convenient location if you want to walk/bike by the river. We didn't experience breakfast, as it was a bit expensive though (24euro per person in July2026). We decided to have other options in city with same/less price. Overall nice experience, nothing to complain.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 02:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Considering this hotel for your Colónia trip?

Qual é o preço habitual dos quartos no Mercure Hotel Severinshof Köln City a curto prazo?

Nos próximos 60–90 dias, as tarifas dos quartos no Mercure Hotel Severinshof Köln City em Colónia costumam rondar os US$ 104 por noite para dois hóspedes, variando de US$ 81 a US$ 472 em datas de maior procura.

Por que razão o Mercure Hotel Severinshof Köln City é tão acessível?

O Mercure Hotel Severinshof Köln City em Colónia apresenta preços inferiores a 17 de 18 hotéis comparáveis nas proximidades, enquanto estes concorrentes costumam custar cerca de US$ 158 por noite; a localização central do hotel perto do Museu do Chocolate e do Reno torna-o uma escolha conveniente para casais e viajantes de negócios.

Como é que o preço por noite em Mercure Hotel Severinshof Köln City em Colónia se compara com as últimas semanas?

O preço atual no Mercure Hotel Severinshof Köln City em Colónia é US$ 177 por noite para dois hóspedes, o que é elevado para este hotel: cerca de 80% acima da sua média US$ 99 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 84 e US$ 1.114.

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7 $186	8 $214	9 $169	10 $158	11 $180	12 $174
13 $93	14 $1.089	15 $1.089	16 $266	17 $144	18 $184	19 $180
20 $72	21 $109	22 $314	23 $382	24 $145	25 $169	26 $163
27 $79	28 $96	29 $133	30 $123

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito ou depósito em numerário para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
É possível efetuar transações sem numerário
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da ALLSAFE (Accor Hotels).
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

Este alojamento é aberto à comunidade LGBT.

O estacionamento está sujeito a restrições de altura dos veículos.

Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: 24 EUR por pessoa (valor aproximado)
Tarifa de estacionamento: 21 EUR por dia (entradas e saídas ilimitadas)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.