Hotel am Augustinerplatz
US$ 218
/noite
Média para outubro
Preços para Hotel am Augustinerplatz
Selecione datas para ver preços e disponibilidade
US$ 218
/noite
Média para outubro
Preços médios mensais
Em Hotel am Augustinerplatz, o preço por noite é, em média, US$ 120 no mês mais barato (janeiro) e US$ 218 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 120 |
| fevereiro | US$ 149 |
| março | US$ 136 |
| abril | US$ 166 |
| maio | US$ 151 |
| junho | US$ 190 |
| julho | US$ 136 |
| agosto | US$ 191 |
| setembro | US$ 186 |
| outubro | US$ 218 |
| novembro | US$ 163 |
| dezembro | US$ 159 |
J
F
M
A
M
J
J
A
S
out. · US$ 218
O
N
D
Mais caro: outubro (aprox. US$ 218)
Mais barato: janeiro (aprox. US$ 120)
Sobre este alojamento
Relaxe no spa de serviço completo e desfrute de massagens. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma banheira de hidromassagem, Sauna e uma sala de fitness. Este hotel de estilo Art Déco conta ainda com ...
Comodidades
Relaxe no spa de serviço completo e desfrute de massagens. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma banheira de hidromassagem, Sauna e uma sala de fitness. Este hotel de estilo Art Déco conta ainda com Wi-fi grátis, serviços de concierge e utilização grátis de uma sala de fitness nas imediações.
Comodidades para negócios
As principais comodidades incluem um business center, Check-in rápido e registo de saída rápido. Planeia um evento em Colónia? este hotel dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 59 metros quadrados. Há estacionamento no local.
Restaurante
Se quiser petiscar no conforto dos lençóis, dê uma vista de olhos pela ementa do serviço de quarto. Termine o dia com uma bebida refrescante no bar/lounge. Este hotel serve pequenos-almoços buffet aos fins de semana entre as 8:00 e as 11:00 mediante uma sobretaxa. LOCALIZE
Quartos
Sinta-se em casa num dos 53 quartos com ar condicionado e um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia Hotel am Augustinerplatz, ficará numa localização central em Colónia, a 5 minutos de carro de Catedral de Colónia e de LANXESS Arena. Este hotel de spa está a 22,6 km (14,1 mi) de Phantasialand e a 3,2 km (2 mi) de Parque de Exposições de Colônia.
O que há nas proximidades
Hohe Strasse(0.1 milhas)
Schildergasse(0.1 milhas)
Museu Wallraf-Richartz(0.2 milhas)
Kolumba(0.2 milhas)
Haymarket(0.2 milhas)
Praça Alter Markt(0.3 milhas)
Museu de Schnuetgen(0.3 milhas)
Museu Municipal de Colónia(0.3 milhas)
Dufthaus 4711(0.3 milhas)
Fonte dos Duendes(0.3 milhas)
Praça Wallraf(0.4 milhas)
City Hall(0.4 milhas)
Catedral de Colónia(0.4 milhas)
Theater am Dom(0.4 milhas)
Museu de Arte Aplicada(0.4 milhas)
Aeroporto de Colônia - Bonn (CGN)(9.1 milhas)
Aeroporto Internacional de Duesseldorf (DUS)(38.6 milhas)
Düsseldorf (MGL-Düsseldorf – Mönchengladbach)(37.6 milhas)
Estacionamento
Quartos de não fumadores
Centro de negócios
Balcão de turismo
Limpeza a seco
Instalações para banquetes
Localização
Hohe Str. 30, Colónia, Renânia do Norte-Vestfália, Alemanha
Hohe Strasse (0.1 milhas)
Schildergasse (0.1 milhas)
Museu Wallraf-Richartz (0.2 milhas)
Kolumba (0.2 milhas)
Haymarket (0.2 milhas)
Praça Alter Markt (0.3 milhas)
Opções de quartos
1
Quarto Duplo Económico (Tiny Kölsch)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
150 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
2
Quarto Individual Económico (Single Carnival)
Detalhes do quarto
1 Cama Individual
107 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
2
Suite Júnior (Large Cologne)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
280 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
4
Suite (Extra Large Dome)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
280 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
1
Quarto Duplo Empresarial (Small Invest)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
193 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Quarto Duplo Premium (Medium Rhine)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
215 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Hotel am Augustinerplatz
7.7
Bom
Com base em 799 avaliações verificadas
Quem se hospeda aqui?
Negócios
44%
Casal
25%
Família
4%
Grupos
4%
Individual
21%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando as avaliações, o Hotel am Augustinerplatz se destaca pela sua localização central, perto de lojas, transportes públicos e pontos turísticos, com espaços geralmente limpos e modernos, embora os quartos sejam pequenos e as comodidades no quarto sejam básicas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando as avaliações, o Hotel am Augustinerplatz se destaca pela sua localização central, perto de lojas, transportes públicos e pontos turísticos, com espaços geralmente limpos e modernos, embora os quartos sejam pequenos e as comodidades no quarto sejam básicas.
O serviço é irregular: vários hóspedes destacam a simpatia e a presteza da equipe, enquanto outros relatam um horário de check-in rígido às 15h, problemas com o check-in/pagamento automático e serviço de quarto lento ou sob demanda. Alguns viajantes mencionam ruído da rua ou do corredor e problemas ocasionais com o Wi-Fi ou limitações no controle de temperatura, afetando o conforto. As instalações no local são limitadas, mas há estacionamento pago ao lado e acesso a uma academia parceira; as opiniões sobre o café da manhã variam de bom a medíocre, com alguns relatos de disponibilidade limitada ou de terem sido recusados tarde. Espere uma estadia sem luxos, adequada para viajantes que priorizam a conveniência.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As opções no local são limitadas, mas há estacionamento pago ao lado e acesso a uma academia parceira próxima; vários observam que a piscina/spa ficam na academia e às vezes não estão disponíveis. Alguns comentários mencionam o bar sem funcionários.
Avaliações dos hóspedes relacionadas
4
Cécile
21 de ago. de 2025
·
A estadia foi de 2 noites
Nous avons très déçu de notre séjour. En effet, cet établissement n'est pas digne d'un 4 étoiles. Tout d'abord il faut savoir que la piscine et le spa sont dans une salle de sport, le premier jour nous n'avons pas eu accès à la piscine car il y avait un cours d'aquagym (auquel nous n'avions pas accès) et le reste du week-end là piscine était fermée pour nettoyage (aucune communion de la part de l'hôtel à ce sujet). En ce qui concerne l'hôtel, les lits sont très inconfortables, le ménage est plus que douteux et la chambre n'a pas été faite le deuxième jour. Il n'y avait pas de plateau de courtoisie, pas de tapis de bain, les draps / couettes présentaient des tâches suspectes, la climatisation dans les chambres était bruyante et peu efficace et les parties communes n'étaient pas climatisées (avec plus de 30 degrés dehors ça se sent !) et le petit déjeuner était médiocre. En ce qui concerne le parking, attention il n'est pas du tout sécurisé, on peut y accéder de l'extérieur en permanence. Ils ne sont pas très accueillant pour les touristes (pas d'affichage et tous les membres du personnel ne parlent pas anglais). Bref, nous sommes très loin d'un quatre étoiles et nous ne attendions pas à ça en Allemagne... Nous avons fait une réclamation auprès de l'hôtel mais nous n'avons eu aucune réponse de leur part.
Nous avons très déçu de notre séjour. En effet, cet établissement n'est pas digne d'un 4 étoiles. Tout d'abord il faut savoir que la piscine et le spa sont dans une salle de sport, le premier jour nous n'avons pas eu accès à la piscine car il y avait un cours d'aquagym (auquel nous n'avions pas accès) et le reste du week-end là piscine était fermée pour nettoyage (aucune communion de la part de l'hôtel à ce sujet). En ce qui concerne l'hôtel, les lits sont très inconfortables, le ménage est plus que douteux et la chambre n'a pas été faite le deuxième jour. Il n'y avait pas de plateau de courtoisie, pas de tapis de bain, les draps / couettes présentaient des tâches suspectes, la climatisation dans les chambres était bruyante et peu efficace et les parties communes n'étaient pas climatisées (avec plus de 30 degrés dehors ça se sent !) et le petit déjeuner était médiocre. En ce qui concerne le parking, attention il n'est pas du tout sécurisé, on peut y accéder de l'extérieur en permanence. Ils ne sont pas très accueillant pour les touristes (pas d'affichage et tous les membres du personnel ne parlent pas anglais). Bref, nous sommes très loin d'un quatre étoiles et nous ne attendions pas à ça en Allemagne... Nous avons fait une réclamation auprès de l'hôtel mais nous n'avons eu aucune réponse de leur part.
10
JERE
4 de dez. de 2024
·
A estadia foi de 2 noites
SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.
SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.
6
ROGER
9 de dez. de 2024
·
A estadia foi de 4 noites
4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
10
Derya
22 de abr. de 2024
·
A estadia foi de 1 noite
Zentral, Parkhaus nebeneinander für 15€ pro tag
Zentral, Parkhaus nebeneinander für 15€ pro tag
8
Kevin
3 de ago. de 2024
·
A estadia foi de 4 noites
Praktisch war eine Klimaanlage, die wir täglich genutzt habend auch die Lage ist perfekt. Auch das Fitnessstudio, was ich häufig verwendet habe, ist überdurchschnittlich. Zufrieden.
Praktisch war eine Klimaanlage, die wir täglich genutzt habend auch die Lage ist perfekt. Auch das Fitnessstudio, was ich häufig verwendet habe, ist überdurchschnittlich. Zufrieden.
8
Alex
1 de ago. de 2024
·
A estadia foi de 1 noite
Good pool and location
Good pool and location
10
Christopher
18 de jun. de 2025
·
A estadia foi de 2 noites
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
10
Heidi
18 de dez. de 2024
·
A estadia foi de 3 noites
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
8
Felix
9 de jul. de 2023
·
A estadia foi de 2 noites
Das Hotel hat eine excellente Lage am Heumarkt und hat dafür ein gutes Preis-Leistungsverhältnis. Die dunklen Zimmer muss man mögen, aber man hört in der Nacht fast gar nichts von draußen. Ein wenig blöd ist, dass das Schwimmbad nicht im Gebäude selbst ist, sondern mit dem Fitnesstudio beim Kooperationspartner. Ich hätte mir eventuell eine Minibar gewünscht, obwohl der Supermarkt direkt um die Ecke ist. Aber für einen Städtetrip ideal!
Das Hotel hat eine excellente Lage am Heumarkt und hat dafür ein gutes Preis-Leistungsverhältnis. Die dunklen Zimmer muss man mögen, aber man hört in der Nacht fast gar nichts von draußen. Ein wenig blöd ist, dass das Schwimmbad nicht im Gebäude selbst ist, sondern mit dem Fitnesstudio beim Kooperationspartner. Ich hätte mir eventuell eine Minibar gewünscht, obwohl der Supermarkt direkt um die Ecke ist. Aber für einen Städtetrip ideal!
10
Joseph
13 de out. de 2025
·
A estadia foi de 3 noites
Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.
Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: embora muitos mencionem quartos muito limpos, outros relatam poeira, banheiros sujos, fumaça ou odores desagradáveis, toalhas rasgadas e desgaste geral.
Avaliações dos hóspedes relacionadas
4
Giles
14 de dez. de 2025
·
A estadia foi de 4 noites
We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...
We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...
10
Eva
24 de out. de 2025
·
A estadia foi de 2 noites
The bathroom had old amenities and ripped towels. The rest was great!
The bathroom had old amenities and ripped towels. The rest was great!
4
Jens
5 de mai. de 2025
·
A estadia foi de 2 noites
Schmutziges Bad. Fleckige Wände.
Schmutziges Bad. Fleckige Wände.
6
Firas
14 de jul. de 2024
·
A estadia foi de 4 noites
Good location in central Koln 15 mins on foot from the central station...our room was big and had a functioning AC The room was full.of dust and spiderwebs - lack of professional cleaning - minimum amenities in the room - WiFi was really bad adn didnt cover the entire room on the second floor! They didnt have the complimentary bottle of wine so they offered 2 glasses of white wine instead. It's not a four star hotel...needs a lot of improvements
Good location in central Koln 15 mins on foot from the central station...our room was big and had a functioning AC The room was full.of dust and spiderwebs - lack of professional cleaning - minimum amenities in the room - WiFi was really bad adn didnt cover the entire room on the second floor! They didnt have the complimentary bottle of wine so they offered 2 glasses of white wine instead. It's not a four star hotel...needs a lot of improvements
4
RISHI
12 de set. de 2024
·
A estadia foi de 5 noites
Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!
Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!
10
Zakaria
27 de jan. de 2025
·
A estadia foi de 2 noites
I had a wonderful stay at Hotel am Augustinerplatz! The staff was incredibly friendly and welcoming, making the experience even more enjoyable. The hotel was spotless, with excellent cleanliness throughout. Its location is absolutely perfect—right in the heart of the city, making it easy to explore everything nearby. An added bonus was the affordable parking just next door, which made our trip even more convenient. The rooms were very spacious and comfortable, providing a great place to relax after a day out. I highly recommend this hotel and would definitely stay here again!
I had a wonderful stay at Hotel am Augustinerplatz! The staff was incredibly friendly and welcoming, making the experience even more enjoyable. The hotel was spotless, with excellent cleanliness throughout. Its location is absolutely perfect—right in the heart of the city, making it easy to explore everything nearby. An added bonus was the affordable parking just next door, which made our trip even more convenient. The rooms were very spacious and comfortable, providing a great place to relax after a day out. I highly recommend this hotel and would definitely stay here again!
2
Nihat
11 de jul. de 2024
·
A estadia foi de 1 noite
Im Zimmer war es sehr sehr staubig und dreckig
Im Zimmer war es sehr sehr staubig und dreckig
10
Allen
24 de nov. de 2025
·
A estadia foi de 2 noites
Iroom was nice and clean
Iroom was nice and clean
10
Joseph
13 de out. de 2025
·
A estadia foi de 3 noites
Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.
Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.
4
Marius
8 de jul. de 2025
·
A estadia foi de 2 noites
Zimmer und Badezimmer nicht wirklich sauber.
Zimmer und Badezimmer nicht wirklich sauber.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente compactos, com comodidades básicas; mesmo algumas suítes pareceram menores do que o esperado e as camas costumam ser duas de solteiro juntas. Os hóspedes mencionam ruído ocasional da rua ou do corredor, controle de temperatura limitado e Wi-Fi instável, embora alguns tenham achado os quartos confortáveis e silenciosos.
Avaliações dos hóspedes relacionadas
4
David
18 de set. de 2025
·
A estadia foi de 1 noite
This is a very budget hotel. I knew my room would be small, but it was in very poor condition. The top of bed was in a recess so that when you sit up you bang your head. The adjustable lamp above was also loose and hanging directly down. No bedside table or even a little shelf, so your phone, glasses, water, etc have to be on the floor. Wifi was very weak and wouldn’t stay connected. Oh and there was no hot water, which didn’t seem to bother the receptionist too much. All for £159 a night!
This is a very budget hotel. I knew my room would be small, but it was in very poor condition. The top of bed was in a recess so that when you sit up you bang your head. The adjustable lamp above was also loose and hanging directly down. No bedside table or even a little shelf, so your phone, glasses, water, etc have to be on the floor. Wifi was very weak and wouldn’t stay connected. Oh and there was no hot water, which didn’t seem to bother the receptionist too much. All for £159 a night!
4
Giles
14 de dez. de 2025
·
A estadia foi de 4 noites
We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...
We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...
10
Alexandra
7 de mai. de 2025
·
A estadia foi de 1 noite
Super zufrieden! Das Hotel liegt direkt an der Fußgängerzone und man ist in 10 Minuten am Dom. Es ist sehr modern eingerichtet und das Personal war sehr freundlich. Wir hatten das Zimmer „tiny Kölsch“ und fanden es richtig gut. Größer als ich es bei dem Begriff tiny erwartet hätte. Das Zimmer war in tollem Zustand genau wie das Bad. Die Tür zum Bad kann man allerdings nicht abschließen weil dafür keine Vorrichtung/Schloss vorhanden war. Wir haben keine anderen Hotelgäste gehört und die verdunklungsvorhänge haben einen guten Job gemacht. Beim Hotel selbst gibt es ein paar Parkplätze in der Tiefgarage aber direkt daneben befindet sich auch noch ein öffentliches Parkhaus das genauso viel kostet als wenn man beim Hotel selbst parkt. Hier würde ich wieder einchecken wenn es mal für eine Übernachtung nach Köln geht.
Super zufrieden! Das Hotel liegt direkt an der Fußgängerzone und man ist in 10 Minuten am Dom. Es ist sehr modern eingerichtet und das Personal war sehr freundlich. Wir hatten das Zimmer „tiny Kölsch“ und fanden es richtig gut. Größer als ich es bei dem Begriff tiny erwartet hätte. Das Zimmer war in tollem Zustand genau wie das Bad. Die Tür zum Bad kann man allerdings nicht abschließen weil dafür keine Vorrichtung/Schloss vorhanden war. Wir haben keine anderen Hotelgäste gehört und die verdunklungsvorhänge haben einen guten Job gemacht. Beim Hotel selbst gibt es ein paar Parkplätze in der Tiefgarage aber direkt daneben befindet sich auch noch ein öffentliches Parkhaus das genauso viel kostet als wenn man beim Hotel selbst parkt. Hier würde ich wieder einchecken wenn es mal für eine Übernachtung nach Köln geht.
8
Gülben
5 de abr. de 2025
·
A estadia foi de 2 noites
Die Zimmern sind zu klein aber sonst war alles top
Die Zimmern sind zu klein aber sonst war alles top
8
Maria Antoinette
27 de ago. de 2025
·
A estadia foi de 1 noite
Kleines Zimmer, insgesamt ok.
Kleines Zimmer, insgesamt ok.
6
Christine
29 de out. de 2025
·
A estadia foi de 2 noites
I had a room next to a door leading to the corridor. The door was heavy and each time it was opened or closed you could hear it very loudly inside the room, I was waking up to the sound from 5am and slept badly for the entire stay. The room itself was ok, but wouldn’t class it as 4atar L
I had a room next to a door leading to the corridor. The door was heavy and each time it was opened or closed you could hear it very loudly inside the room, I was waking up to the sound from 5am and slept badly for the entire stay. The room itself was ok, but wouldn’t class it as 4atar L
6
Douye
14 de jun. de 2024
·
A estadia foi de 1 noite
Stay was relatively okay. My room had very poor WiFi signal and that prompted me to roam through out my stay. Also my keycard stopped working before my check out
Stay was relatively okay. My room had very poor WiFi signal and that prompted me to roam through out my stay. Also my keycard stopped working before my check out
6
Patrick
27 de ago. de 2025
·
A estadia foi de 1 noite
Lovely location, lovely staff, lovely condition, very modern and clean but 26 degrees in the room and impossible to sleep. So I cannot advise staying here, it is so uncomfortable and so unnecessary. It’s so unfortunate that the Hôtel chooses to not allow guests to set their own temperature. For someone like me who has a heart condition, I find it really bad for my health as I could only get a couple of hours sleep. It’s just seriously unhealthy. And the owners and management should be ashamed. When everything else is so good this is really just a big big mistake.
Lovely location, lovely staff, lovely condition, very modern and clean but 26 degrees in the room and impossible to sleep. So I cannot advise staying here, it is so uncomfortable and so unnecessary. It’s so unfortunate that the Hôtel chooses to not allow guests to set their own temperature. For someone like me who has a heart condition, I find it really bad for my health as I could only get a couple of hours sleep. It’s just seriously unhealthy. And the owners and management should be ashamed. When everything else is so good this is really just a big big mistake.
8
Thomas
11 de jun. de 2025
·
A estadia foi de 6 noites
My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.
My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.
10
Louise
8 de ago. de 2025
·
A estadia foi de 2 noites
Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é irregular: muitos elogiam a simpatia e a presteza da equipe, mas outros relatam um horário de check-in rígido às 15h e problemas com o check-in/pagamento automático, serviço de quarto irregular ou sob demanda, respostas lentas e ocasionais barreiras de idioma.
Avaliações dos hóspedes relacionadas
4
Lisa
28 de nov. de 2024
·
A estadia foi de 4 noites
Booked extra large dome suite for 4 nights, paid for on Expedia. Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back. As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation. Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant. Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother. Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided. The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night. Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some. The room may be sound proofed but windows are not, located on main road near fire station. Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.
Booked extra large dome suite for 4 nights, paid for on Expedia. Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back. As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation. Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant. Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother. Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided. The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night. Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some. The room may be sound proofed but windows are not, located on main road near fire station. Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.
6
ARTO
20 de jun. de 2024
·
A estadia foi de 5 noites
The staff didn't speak English and couldn't tell me where to watch the euro football games! It was just around the corner.... Perfect location
The staff didn't speak English and couldn't tell me where to watch the euro football games! It was just around the corner.... Perfect location
6
Hossein
27 de set. de 2025
·
A estadia foi de 5 noites
The hotel was nice. Very good plece, close to every where But room service was very week, no tea or coffee maker in room or even public areas in lobby, you have to buy your coffee every day. They don’t come to make your room unless you ask. Also I asked twice in two days, then they came. I asked an extra pillow it takes two days to bring , And the most important thing I gave two ice pack to the receptionist to put in the fridge, because I had some medicine to carry , once we want to leave the hotel I saw they throw the ice pack out of fridge Totally I am not happy with this hotel Of course the place is very good
The hotel was nice. Very good plece, close to every where But room service was very week, no tea or coffee maker in room or even public areas in lobby, you have to buy your coffee every day. They don’t come to make your room unless you ask. Also I asked twice in two days, then they came. I asked an extra pillow it takes two days to bring , And the most important thing I gave two ice pack to the receptionist to put in the fridge, because I had some medicine to carry , once we want to leave the hotel I saw they throw the ice pack out of fridge Totally I am not happy with this hotel Of course the place is very good
10
Vitol
9 de jul. de 2025
·
A estadia foi de 1 noite
A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
10
Heidi
18 de dez. de 2024
·
A estadia foi de 3 noites
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
8
Anders
21 de set. de 2025
·
A estadia foi de 1 noite
Hotell med bra läge i centrum. Tyst. Skön säng. Dålig service av incheckningspersonalen. Bättre sedan när det kom annan personal. Dålig lukt på rummet vid ankomst. Vi vädrade och hade på AC:n, så då blev det bra. Litet standardrum, men helt ok vid kort vistelse. Vi kan rekommendera detta hotell.
Hotell med bra läge i centrum. Tyst. Skön säng. Dålig service av incheckningspersonalen. Bättre sedan när det kom annan personal. Dålig lukt på rummet vid ankomst. Vi vädrade och hade på AC:n, så då blev det bra. Litet standardrum, men helt ok vid kort vistelse. Vi kan rekommendera detta hotell.
6
Angela
25 de nov. de 2024
·
A estadia foi de 3 noites
Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces
Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces
10
Joseph
13 de out. de 2025
·
A estadia foi de 3 noites
Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.
Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.
10
Louise
8 de ago. de 2025
·
A estadia foi de 2 noites
Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
8
MAGNUS VON
1 de jul. de 2024
·
A estadia foi de 2 noites
Hotellet i sig selv er ganske fint, og vi fik et fint værelse. Indtjekning gik nemt, og hun var flink. Til morgenmaden dagen efter overfuser en mand os for ikke at have forudbestilt morgenmad dagen før ved ankomst. Det havde vi aldrig hørt om, men blot fået at vide morgenmad var på 1. etage. Derfor var vi noget forundret over at blive angrebet på denne måde i morgenmadsbuffeten. Vores værelse blev ikke rengjort på trods af, at vi havde sat skiltet på vores dør, og vi måtte ned i receptionen for at bede om ekstra håndsæbe. I stedet for en flaske mousserende vin som Gold-medlem på Hotels.com fik vi to flasker vand.
Hotellet i sig selv er ganske fint, og vi fik et fint værelse. Indtjekning gik nemt, og hun var flink. Til morgenmaden dagen efter overfuser en mand os for ikke at have forudbestilt morgenmad dagen før ved ankomst. Det havde vi aldrig hørt om, men blot fået at vide morgenmad var på 1. etage. Derfor var vi noget forundret over at blive angrebet på denne måde i morgenmadsbuffeten. Vores værelse blev ikke rengjort på trods af, at vi havde sat skiltet på vores dør, og vi måtte ned i receptionen for at bede om ekstra håndsæbe. I stedet for en flaske mousserende vin som Gold-medlem på Hotels.com fik vi to flasker vand.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização excelente e agradável para pedestres, perto de lojas, restaurantes, transportes públicos e pontos turísticos importantes. Alguns hóspedes mencionam ruído da rua e uma presença notável de moradores de rua nas proximidades.
Avaliações dos hóspedes relacionadas
8
Marcos
15 de dez. de 2025
·
A estadia foi de 2 noites
Clean, central
Clean, central
8
Santinno
9 de jun. de 2025
·
A estadia foi de 2 noites
Great location to be able to walk to everywhere
Great location to be able to walk to everywhere
10
Dipayan
10 de jun. de 2024
·
A estadia foi de 1 noite
Excellent location. From the Neumarkt station of U-Bahn, take the exit for Hohe Str. As soon as you exit the U-Bahn station, the hotel is literally 10 seconds away. The staff were very friendly and helpful. They came across as cheerful and polite. There are dozens of restaurants within short walking distances. The hotel is in the middle of a busy shopping district and hence there are several store options within short walking distances. The hotel itself looked nice. The room was a bit on the smaller side (compared to US hotels) but that's the norm for most European hotels. Overall, would stay there again.
Excellent location. From the Neumarkt station of U-Bahn, take the exit for Hohe Str. As soon as you exit the U-Bahn station, the hotel is literally 10 seconds away. The staff were very friendly and helpful. They came across as cheerful and polite. There are dozens of restaurants within short walking distances. The hotel is in the middle of a busy shopping district and hence there are several store options within short walking distances. The hotel itself looked nice. The room was a bit on the smaller side (compared to US hotels) but that's the norm for most European hotels. Overall, would stay there again.
8
ELIAS
10 de out. de 2025
·
A estadia foi de 2 noites
ideal location
ideal location
6
Christine
24 de mai. de 2024
·
A estadia foi de 1 noite
Es sind viele Obdachlose hier und schlafen in den Eingängen.und laut weil die Hauptstrasse da ist und die s bahn
Es sind viele Obdachlose hier und schlafen in den Eingängen.und laut weil die Hauptstrasse da ist und die s bahn
10
Vitol
9 de jul. de 2025
·
A estadia foi de 1 noite
A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
10
Christopher
18 de jun. de 2025
·
A estadia foi de 2 noites
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
10
Heidi
18 de dez. de 2024
·
A estadia foi de 3 noites
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
8
Christine
3 de set. de 2024
·
A estadia foi de 1 noite
Es liegen da sehr viele Obdachlose rum.
Es liegen da sehr viele Obdachlose rum.
8
Thomas
11 de jun. de 2025
·
A estadia foi de 6 noites
My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.
My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões sobre o café da manhã variam: alguns apreciaram, enquanto outros o acharam medíocre, foram recusados perto do horário de fechamento ou disseram que não estava disponível em alguns dias; os preços podem parecer altos.
Avaliações dos hóspedes relacionadas
4
Cécile
21 de ago. de 2025
·
A estadia foi de 2 noites
Nous avons très déçu de notre séjour. En effet, cet établissement n'est pas digne d'un 4 étoiles. Tout d'abord il faut savoir que la piscine et le spa sont dans une salle de sport, le premier jour nous n'avons pas eu accès à la piscine car il y avait un cours d'aquagym (auquel nous n'avions pas accès) et le reste du week-end là piscine était fermée pour nettoyage (aucune communion de la part de l'hôtel à ce sujet). En ce qui concerne l'hôtel, les lits sont très inconfortables, le ménage est plus que douteux et la chambre n'a pas été faite le deuxième jour. Il n'y avait pas de plateau de courtoisie, pas de tapis de bain, les draps / couettes présentaient des tâches suspectes, la climatisation dans les chambres était bruyante et peu efficace et les parties communes n'étaient pas climatisées (avec plus de 30 degrés dehors ça se sent !) et le petit déjeuner était médiocre. En ce qui concerne le parking, attention il n'est pas du tout sécurisé, on peut y accéder de l'extérieur en permanence. Ils ne sont pas très accueillant pour les touristes (pas d'affichage et tous les membres du personnel ne parlent pas anglais). Bref, nous sommes très loin d'un quatre étoiles et nous ne attendions pas à ça en Allemagne... Nous avons fait une réclamation auprès de l'hôtel mais nous n'avons eu aucune réponse de leur part.
Nous avons très déçu de notre séjour. En effet, cet établissement n'est pas digne d'un 4 étoiles. Tout d'abord il faut savoir que la piscine et le spa sont dans une salle de sport, le premier jour nous n'avons pas eu accès à la piscine car il y avait un cours d'aquagym (auquel nous n'avions pas accès) et le reste du week-end là piscine était fermée pour nettoyage (aucune communion de la part de l'hôtel à ce sujet). En ce qui concerne l'hôtel, les lits sont très inconfortables, le ménage est plus que douteux et la chambre n'a pas été faite le deuxième jour. Il n'y avait pas de plateau de courtoisie, pas de tapis de bain, les draps / couettes présentaient des tâches suspectes, la climatisation dans les chambres était bruyante et peu efficace et les parties communes n'étaient pas climatisées (avec plus de 30 degrés dehors ça se sent !) et le petit déjeuner était médiocre. En ce qui concerne le parking, attention il n'est pas du tout sécurisé, on peut y accéder de l'extérieur en permanence. Ils ne sont pas très accueillant pour les touristes (pas d'affichage et tous les membres du personnel ne parlent pas anglais). Bref, nous sommes très loin d'un quatre étoiles et nous ne attendions pas à ça en Allemagne... Nous avons fait une réclamation auprès de l'hôtel mais nous n'avons eu aucune réponse de leur part.
4
Giles
14 de dez. de 2025
·
A estadia foi de 4 noites
We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...
We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...
8
Örjan
9 de jul. de 2024
·
A estadia foi de 1 noite
Yrevligt hotell mycket centralt, finns garage parkera och tryck in regnummer på markplan och betala sesan är det bara att köra ut. Tycker att det borde vara instruktioner på Engelska uppe i garaget. Bra frukost men lite dyr mot vad man får, men vanligt pris i större städer. Samnamfattning bra hotell om man vill bo centralt med mycket bra dängar och ac
Yrevligt hotell mycket centralt, finns garage parkera och tryck in regnummer på markplan och betala sesan är det bara att köra ut. Tycker att det borde vara instruktioner på Engelska uppe i garaget. Bra frukost men lite dyr mot vad man får, men vanligt pris i större städer. Samnamfattning bra hotell om man vill bo centralt med mycket bra dängar och ac
6
ROGER
9 de dez. de 2024
·
A estadia foi de 4 noites
4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
10
Jonas
4 de jul. de 2022
·
A estadia foi de 2 noites
Bra hotel. Minus för extra kostnad för frukost
Bra hotel. Minus för extra kostnad för frukost
6
Hubertus
5 de fev. de 2024
·
A estadia foi de 1 noite
Sehr freundlich, sauber, zentral gelegen, gutes Frühstück. Aber: keine Fernbedienung für den Fernseher vorhanden, das Reservemodell der Rezeption funktionierte auch nicht; ausserdem kein Shampoo (stellt man natürlich erst fest, wenn man drunter steht…)
Sehr freundlich, sauber, zentral gelegen, gutes Frühstück. Aber: keine Fernbedienung für den Fernseher vorhanden, das Reservemodell der Rezeption funktionierte auch nicht; ausserdem kein Shampoo (stellt man natürlich erst fest, wenn man drunter steht…)
4
Abderrahim
11 de nov. de 2024
·
A estadia foi de 1 noite
Servicio mediocre personal no recepcionista, ruido en la habitación ,no me dejaron desayunar por qué no estaba incluido en la reserva aún que quería pagar
Servicio mediocre personal no recepcionista, ruido en la habitación ,no me dejaron desayunar por qué no estaba incluido en la reserva aún que quería pagar
10
Christopher
18 de jun. de 2025
·
A estadia foi de 2 noites
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
8
Jörg
24 de mai. de 2025
·
A estadia foi de 1 noite
Die Nähe zur Innenstadt war richtig gut und die Lage des Hotels, denn durch die Seitenstraßen-Lage war es beeindruckend leise von außen. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war richtig gut und die Unterkunft sauber, ordentlich und ansprechend eingerichtet. Wir würden beim Köln-Besuch wieder diese Unterkunft nehmen und auch weiterempfehlen.
Die Nähe zur Innenstadt war richtig gut und die Lage des Hotels, denn durch die Seitenstraßen-Lage war es beeindruckend leise von außen. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war richtig gut und die Unterkunft sauber, ordentlich und ansprechend eingerichtet. Wir würden beim Köln-Besuch wieder diese Unterkunft nehmen und auch weiterempfehlen.
8
MAGNUS VON
1 de jul. de 2024
·
A estadia foi de 2 noites
Hotellet i sig selv er ganske fint, og vi fik et fint værelse. Indtjekning gik nemt, og hun var flink. Til morgenmaden dagen efter overfuser en mand os for ikke at have forudbestilt morgenmad dagen før ved ankomst. Det havde vi aldrig hørt om, men blot fået at vide morgenmad var på 1. etage. Derfor var vi noget forundret over at blive angrebet på denne måde i morgenmadsbuffeten. Vores værelse blev ikke rengjort på trods af, at vi havde sat skiltet på vores dør, og vi måtte ned i receptionen for at bede om ekstra håndsæbe. I stedet for en flaske mousserende vin som Gold-medlem på Hotels.com fik vi to flasker vand.
Hotellet i sig selv er ganske fint, og vi fik et fint værelse. Indtjekning gik nemt, og hun var flink. Til morgenmaden dagen efter overfuser en mand os for ikke at have forudbestilt morgenmad dagen før ved ankomst. Det havde vi aldrig hørt om, men blot fået at vide morgenmad var på 1. etage. Derfor var vi noget forundret over at blive angrebet på denne måde i morgenmadsbuffeten. Vores værelse blev ikke rengjort på trods af, at vi havde sat skiltet på vores dør, og vi måtte ned i receptionen for at bede om ekstra håndsæbe. I stedet for en flaske mousserende vin som Gold-medlem på Hotels.com fik vi to flasker vand.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Roberta
20 de abr. de 2025
·
A estadia foi de 4 noites
Infelizmente tive problema no último dia, um inconveniente: ao chegar no quarto, um alarme chato que nao parava de tocar. Chamei a recepção e tive que trocar de apartamento. Minhas coisas nao estavam arrumadas ainda, me deu um certo trabalho fazer essa mudança repentina.
Infelizmente tive problema no último dia, um inconveniente: ao chegar no quarto, um alarme chato que nao parava de tocar. Chamei a recepção e tive que trocar de apartamento. Minhas coisas nao estavam arrumadas ainda, me deu um certo trabalho fazer essa mudança repentina.
8
Alex
há 2 semanas
·
A estadia foi de 4 noites
Hôtel très bien placé, accueil simplifié. Personnel accueillant
Hôtel très bien placé, accueil simplifié. Personnel accueillant
8
Diana
há 4 semanas
·
A estadia foi de 3 noites
The hotel and staff were fine and great location as well. However as advertised on this website there are no laundry facilities on site. You have to go off site. That was disappointing. Also, we had to pay for coffee every morning (not available in the room).
The hotel and staff were fine and great location as well. However as advertised on this website there are no laundry facilities on site. You have to go off site. That was disappointing. Also, we had to pay for coffee every morning (not available in the room).
4
Jennifer
22 de set. de 2026
·
A estadia foi de 5 noites
Top Lage, aber enttäuschender Service Die Lage direkt an der Einkaufsstrasse in der Altstadt sowie die ÖV-Anbindung sind super, auch die Zimmergrösse passt. Das Personal war freundlich und hat sein Bestes versucht. Leider gab es erhebliche Mängel: Am ersten Tag funktionierte das WLAN nicht. Aus dem Duschablauf stank es den gesamten Aufenthalt über – das Personal konnte das Problem trotz mehrerer Versuche nicht lösen. Die Zimmerreinigung erfolgte nur teilweise. Entsprechend wurden auf den Boden gelegte, nasse Handtücher nicht ausgetauscht. Als abends das Toilettenpapier ausging und die Rezeption zu war, verwies man uns über die Notfallnummer lediglich an einen Kiosk, wo wir selbst welches kaufen sollten. Für diesen Preis haben wir deutlich mehr erwartet. Wir würden es nicht noch einmal buchen.
Top Lage, aber enttäuschender Service Die Lage direkt an der Einkaufsstrasse in der Altstadt sowie die ÖV-Anbindung sind super, auch die Zimmergrösse passt. Das Personal war freundlich und hat sein Bestes versucht. Leider gab es erhebliche Mängel: Am ersten Tag funktionierte das WLAN nicht. Aus dem Duschablauf stank es den gesamten Aufenthalt über – das Personal konnte das Problem trotz mehrerer Versuche nicht lösen. Die Zimmerreinigung erfolgte nur teilweise. Entsprechend wurden auf den Boden gelegte, nasse Handtücher nicht ausgetauscht. Als abends das Toilettenpapier ausging und die Rezeption zu war, verwies man uns über die Notfallnummer lediglich an einen Kiosk, wo wir selbst welches kaufen sollten. Für diesen Preis haben wir deutlich mehr erwartet. Wir würden es nicht noch einmal buchen.
2
Anton
2 de set. de 2026
·
A estadia foi de 4 noites
Smells bad. German hospitality.
Smells bad. German hospitality.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-26: 159.1197598636017USD
- 2026-10-27: 178.92630889746096USD
- 2026-10-28: 178.7935955912781USD
- 2026-10-29: 127.07245374880219USD
- 2026-10-30: 132.446907998642USD
- 2026-10-31: 105.32535186594392USD
- 2026-11-01: 88.20242917535401USD
- 2026-11-02: 136.61484898002627USD
- 2026-11-03: 153.30657274136354USD
- 2026-11-04: 135.57784943235018USD
- 2026-11-05: 126.18501660866548USD
- 2026-11-06: 173.40300813513184USD
- 2026-11-07: 166.9870032905121USD
- 2026-11-08: 90.04827933630372USD
- 2026-11-09: 143.9237113130188USD
- 2026-11-10: 341.0335840305176USD
- 2026-11-11: NO DATA
- 2026-11-12: 92.82152039923096USD
- 2026-11-13: 131.3999370556259USD
- 2026-11-14: 164.77340466040042USD
- 2026-11-15: 80.30771753717805USD
- 2026-11-16: 219.15609941543582USD
- 2026-11-17: 243.87126808555604USD
- 2026-11-18: 251.35296793777468USD
- 2026-11-19: 150.17562278509521USD
- 2026-11-20: 186.6800318235779USD
- 2026-11-21: 299.3242088952942USD
- 2026-11-22: 93.85851994690705USD
- 2026-11-23: 157.58419907148743USD
- 2026-11-24: 255.1140930344086USD
- 2026-11-25: 265.2527691844025USD
- 2026-11-26: 239.64683957569886USD
- 2026-11-27: 264.02632164782716USD
- 2026-11-28: NO DATA
- 2026-11-29: 101.29700189675904USD
- 2026-11-30: 155.5002285807953USD
- 2026-12-01: 159.66816956217957USD
- 2026-12-02: 181.4850712124176USD
- 2026-12-03: 159.7778549109192USD
- 2026-12-04: 313.07443921182255USD
- 2026-12-05: 393.7109826860962USD
- 2026-12-06: 145.44238039097596USD
- 2026-12-07: 154.44327771987918USD
- 2026-12-08: 184.59606133288577USD
- 2026-12-09: 349.3894087839661USD
- 2026-12-10: 151.24254504135132USD
- 2026-12-11: 283.6794645995331USD
- 2026-12-12: 419.90623028195193USD
- 2026-12-13: 107.48909351935578USD
- 2026-12-14: 114.86774709716798USD
- 2026-12-15: 136.70459153808594USD
- 2026-12-16: 138.89824737751772USD
- 2026-12-17: 129.32592943771363USD
- 2026-12-18: 264.1659211825867USD
- 2026-12-19: 376.99953772064214USD
- 2026-12-20: 167.95981943792725USD
- 2026-12-21: 129.32592943771363USD
- 2026-12-22: 121.04986732442475USD
- 2026-12-23: 109.58303540538789USD
- 2026-12-24: 89.75039881500246USD
- 2026-12-25: 90.72757851319886USD
- 2026-12-26: 109.51323563800813USD
A receção está aberta diariamente das 7:30 às 22:00. Este alojamento não oferece check-in fora de horas. Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in. A receção conta com funcionários apenas durante um certo horário.Recomenda-se que os hóspedes descarreguem a aplicação do alojamento Mews Digital Key antes do check-in.
A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 16 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 4 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
- O alojamento disponibiliza check-out sem contacto.
- Tarifa de pequeno-almoço buffet: 24 EUR por adulto e 12 EUR por criança (valores aproximados)
- Tarifa de estacionamento coberto sem assistência: 19 EUR por dia
- Estadia de animais de estimação: 15 EUR por animal, por dia
- Os animais de serviço estão isentos de taxas
- Cama desdobrável: 30.0 EUR por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Quartos de não fumadores
Centro de negócios
Balcão de turismo
Limpeza a seco
Instalações para banquetes
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Instalações para banquetes
Cofre
Depósito de bagagem
Check-in/check-out expresso
Geral
Quartos de não fumadores
Cabeleireiro/Salão de beleza
Quarto para pessoas com alergia
Sala familiar
Estacionamento
Estacionamento
Parking Onsite
Internet
Wi-fi gratuito