NH Collection Palacio de Córdoba

Excellent location. The back door actually opens to one of the tourist attractions. We had an issue with the air conditioning but hotel management moved us to a different hotel.

No flexibility and service oriented attitude in the reception area

Rooms are clean, staff is friendly and helpful.

All areas are clean and look new. But the restaurant staff seem to be untrained. No smiles, won't look you in the eye and the three times we asked to sit for a drink, they made us feel like we were an imposition - not welcoming. In no way felt like 5 star service. Pool is nice but unfortunately it's a bit noisy everyday as the cleaning cart and other staff rush past. My partner and I would return to the hotel, it was really nice, plus great location, but just didn't feel like the five star service you're paying for.

Super room - staff were as ever NH excellent - dinner was excellent and good value