Name: Holiday Inn Express London - Dartford by IHG
Address: University Way, Dartford, Kent (condado), GB
Price range: 64 US$–180 US$ per night
Rating: 8.03

Opiniones de los huéspedes

En el Holiday Inn Express London - Dartford by IHG, los huéspedes suelen destacar la amabilidad del personal y el cómodo acceso a la autopista, aunque señalan que las habitaciones están anticuadas, existen fallos recurrentes en el aire acondicionado y se percibe ruido intermitente proveniente de los pasillos o del enlace cercano.

Las opiniones sobre la limpieza varían; muchos disfrutan de estancias limpias y cómodas, pero hay menciones repetidas a alfombras o sillas manchadas y a baños que requieren una limpieza más profunda. El desayuno es generalmente bien valorado, aunque en las horas punta los productos escasean y la calidad puede decaer; las opciones de cena y bar resultan limitadas o excesivamente caras para algunos. Las instalaciones son básicas, con cortes ocasionales del ascensor y un aparcamiento de pago que algunos huéspedes consideraron confuso o demasiado estricto. En general, se puede esperar una parada práctica y con buena relación calidad-precio para los conductores, con algunos inconvenientes relacionados con la antigüedad de las habitaciones, la consistencia de la gastronomía y las políticas de aparcamiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son básicas, con un aparcamiento de pago gestionado por un tercero y reportes recurrentes de averías en el ascensor. Algunos huéspedes se vieron sorprendidos por los cargos o las normas del parking.

Reseñas de huéspedes relacionadas

8

Harley

29 feb 2024

·

Se alojó 1 noche

Nice place, had a short stay, room didn't have a lot of storage but was nice. Not a smart TV, but had option to connect laptop to computer via bluetooth, was a comfy bed and there is parking, £7.50. a day.

8

Nyaradzai

18 feb 2023

·

Se alojó 2 noches

Lift was not working had to carry luggage up & down the stairs. This wasn’t convenient

10

James

24 jul 2025

·

Se alojó 1 noche

Everything was ok but I think the parking charge was just too much. The parking charge is a turned off for me except if it was expedia that was charging extra £10.00 which is absolutely ridiculous my invoice says £62.00 but £72.00 was taken from my account.

2

Agnieszka

12 mar 2025

·

Se alojó 1 noche

The worse place I ever stayed….. considering that I was leaving the parking and was late by 2 minutes and received £100 parking charges 😡

6

Bradley

24 feb 2023

·

Se alojó 1 noche

Welcome at reception was great. Unfortunately only had rooms available on the 3rd floor which not an issue but the lift was out of order. Having stayed previously knew that the decor in the general area was rather tired. My own fault for not scrolling right down when reviewing where to stay as previously it was free parking so a bit of a surprise that you now have to pay £7.50 on top of your room rate which in my opinion should be included in the room rate or discounted with it being outsourced to another parking company. Food and drinks seriously overpriced. £5.40 for a can on Guinness! Not even a pint. Back to where I normally stay in future I think.

10

Sarah

16 dic 2022

·

Se alojó 1 noche

Really helpful friendly staff, very professional, couldn’t do enough to support our request for a quiet room. Room was lovely, quiet & very spacious. Unfortunately the lift wasn’t working, but staff were really helpful in offering to take our luggage to our room as this was on the third floor, but because I really wanted a really quiet room with a sofa we were really happy to use the stairs. Breakfast was nice, plenty of choice. Would definitely recommend to friends and family. Excellent price for what we had.

10

David

7 dic 2024

·

Se alojó 1 noche

Great stay as previously. Parking should be free though. Breakfast good & very comfy bed

2

Paul

30 jun 2024

·

Se alojó 1 noche

Parking fines when parking at this Hotel. Be aware of this hotel. I knew I had to pay for parking to stay overnight here, fair enough. I did not pay right away on check in but after I had took my luggage to my room and relaxed for like an hour. Unbeknown to me I was issued a £100 fine for this which sent to my house two weeks after my stay, on top of the £12 I had paid to actually park my car overnight. Nice one. Never stay here again.

4

Duane

16 dic 2024

·

Se alojó 3 noches

The lift didn't work for the duration of the stay a family got stuck in it on the first day.. Dated tech in rooms, tvs were probably 15 years old. Have to pay to park!! Yes it is discounted but this should be free if you are paying for a room. Do not recommend better options in the surrounding area.

6

Emmanuel

9 dic 2022

·

Se alojó 2 noches

Good, but not excellent, lift is not working, room was cold.

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Limpieza

La limpieza es irregular: muchos huéspedes encontraron las habitaciones limpias y cómodas, pero existen reportes recurrentes sobre alfombras o sillas manchadas, olores persistentes y baños o accesorios que necesitan una limpieza más profunda.

Reseñas de huéspedes relacionadas

6

Simon

6 oct 2025

·

Se alojó 2 noches

Breakfast was a good selection and not too busy. Saturday night we ate in the hotel. Many items on the menu were not available. Wife had lasagne which was burnt to the dish. The amount of food you get for the cost is very poor. Bar had no draught pumps working. Room needed a good deep clean and refresh. Stains on shower tray and on carpet. Cushion was missing out of the swivel chair in the room.

4

Carol

13 feb 2025

·

Se alojó 1 noche

Disgusting room . Stains all over and smelt of animals . Staff pleasant though .

10

Chloe

2 sept 2023

·

Se alojó 1 noche

Hotel was spotless. The staff was polite and attentive at all times. Was someone at the desk 24hrs. Made to feel very welcome. Room was clean and tidy. Comfy bed. The room was spacious. I would 100% return back to this hotel.

10

Ian

1 nov 2025

·

Se alojó 1 noche

Everything clean and tidy, huge bed, and the lady who checked us in was very friendly.

2

Veronica

19 ago 2025

·

Se alojó 2 noches

At this hotel we experienced dirty bed linen dogs in dining area at breakfast. Description on menus were not correct.

6

Steven

3 ago 2024

·

Se alojó 1 noche

The room looked tired, air con not working properly. Bathroom looked dated. Window catches broken. Also carpets very grubby.

4

jacquie

21 nov 2025

·

Se alojó 1 noche

Room wasn’t clean there were cobwebs in the corners and a dirty cloth on the floor by the bed. Breakfast was overcooked and dry. Staff were polite but with no genuine warmth or expression.

8

Frank

16 jun 2025

·

Se alojó 1 noche

good central location /parking on site was easy the only chair in the room 15 was in a disgusting state with large stains all over the seating area (possibly blood etc ) this needs to be replaced or removed

6

Abimbola

29 ago 2024

·

Se alojó 1 noche

The carpet in the room is very filthy and one of the tea spoons had been used and not cleaned up. It was just placed back, which would have been obvious to anyone it was dirty. Overall, I was alright.

2

Deborah

7 jun 2025

·

Se alojó 1 noche

Room on 2nd floor and subsequent move to 3rd floor were both disappointing, they both need a thorough deep clean of the carpets and the orange chair in the 3rd floor was disgustingly dirty, unable to go anywhere near it due to huge brown stain. So I had to sit on the bed. The 3rd floor room was very cold and I was unable to sleep. I have Diabetes and unable to tolerate rooms which are cold. The shower area did not look visually clean so I did not have a shower, the sink was blocked so I had to brush my teeth over the toilet!! I was very unhappy with my stay I should have booked a Travelodge ..not! So I won’t be staying there again as the rooms are a let down and beds are uncomfortable. Breakfast was good.

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Habitaciones

Las habitaciones ofrecen camas cómodas y, en ocasiones, son espaciosas, pero la decoración se siente anticuada y persisten problemas de mantenimiento, especialmente con el aire acondicionado y la calefacción, que resultan defectuosos o insuficientes. El ruido del tráfico o de los pasillos afecta a algunas estancias, y los televisores o servicios pueden parecer obsoletos o limitados.

Reseñas de huéspedes relacionadas

6

jonathan

25 abr 2025

·

Se alojó 1 noche

Staff super nice building needs an update and is noisy as to be expected give its location

8

Alan

4 may 2024

·

Se alojó 1 noche

The room was tidy and clean but was noisy due to the traffic from the main road throughout the night. Breakfast was very good and the staff were very helpful and friendly.

8

Ian

12 ago 2025

·

Se alojó 1 noche

All the normal things you would expect from holiday inn. Great comfortable bed. Plenty of room. Well layed out. Good internet.

4

Ermelinda

26 may 2025

·

Se alojó 1 noche

The room was nice, staff fantastic. What annoyed me was there was air con in the room but not working. I asked to be moved and reception said they will get back to me. Guess what they didn’t. I had to sleep in a room with no air con and had an awful sleep as I felt too hot and had to lay over the bedding.

6

Olufemi

28 abr 2024

·

Se alojó 1 noche

Dark room. Nice and quite but it is outdated and needs some refurbishing.

6

Stuart

11 may 2025

·

Se alojó 1 noche

Dated tv in room with lines running down the screen - needs replacing . Shower tired , low water pressure Food average and small portions

6

Steven

3 ago 2024

·

Se alojó 1 noche

The room looked tired, air con not working properly. Bathroom looked dated. Window catches broken. Also carpets very grubby.

6

Tanya

24 sept 2025

·

Se alojó 1 noche

The room was clean and the bed comfortable but the aircon didn’t work. Being situated on a very busy junction I asked for a quiet room. The reception staff said it would be quiet compared to others. Goodness knows what the others were like because this one was very noisy. I barely slept because the room was too hot with the window closed and extremely noisy with the window open.

8

Andrew

26 jul 2025

·

Se alojó 5 noches

Great hotel, lovely customer service.. Pretty standard breakfast options. Altogether great value would be nice to have a little fridge and a microwave in the rooms.

6

M

24 ago 2024

·

Se alojó 5 noches

The air conditioning in our room was broken the whole 5 nights we were there, even though we brought it to the attention of hotel staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por ser amable, atento y servicial, con varias menciones destacadas. Algunos huéspedes experimentaron falta de personal o respuestas lentas en recepción o en el bar, así como interacciones ocasionales poco útiles.

Reseñas de huéspedes relacionadas

10

STUART

28 abr 2025

·

Se alojó 1 noche

Claire & Aga were really helpful,above beyond customer service.

10

Damion

8 mar 2025

·

Se alojó 1 noche

Karen on reception was 1st class. Excellent service

2

Simran

29 jul 2024

·

Se alojó 1 noche

The staff there was misleading and I was told a range of different things by staff regarding the late checkout. I have stayed before and everything was fine but I spoke to the manager on this occasion (zenit) and she handled things terribly

10

Ian

1 nov 2025

·

Se alojó 1 noche

Everything clean and tidy, huge bed, and the lady who checked us in was very friendly.

8

Graham

14 may 2025

·

Se alojó 2 noches

Getting a drink at the bar was preceded by being ignored for 5 minutes before the only helpful member of staff came out of the office and served two of us that had been waiting.

10

Mark

20 oct 2025

·

Se alojó 1 noche

Staff on reception were exceptionally helpful.

6

Luke

7 may 2024

·

Se alojó 1 noche

Room next door arguing from 1 til 4 in the morning, not the hotels fault but I asked the staff to sort it out and they did absolutely nothing

10

Imran

22 ene 2024

·

Se alojó 1 noche

Despite the challenges of a delayed flight due to Storm Isha, my experience at the hotel was remarkably positive. Wayne at the reception played a crucial role in turning around what started as a tough day. Despite my late arrival well past midnight, Wayne's welcoming demeanor and efficient service made a significant difference. His assistance during a challenging situation showcased the hotel's commitment to guest satisfaction. I'm grateful for Wayne's exceptional service and the hotel's resilience in ensuring a comfortable stay even during unexpected circumstances.

6

Malcolm

3 sept 2024

·

Se alojó 3 noches

The staff were unremittingly cheerful and polite but over-burdened. If you needed attention at reception they were busy in the bar; if you needed help in your room they were busy in the restaurant. They had problems finding the form for help with evacuation in the event of a fire and they were unable to assist in its completion (It's an incomprehensible and useless form anyway.) When we arrived we couldn't turn on the TV; the next night we couldn't turn it off. We had a room for two but only one of us could sit down - it took two days before another chair was delivered. We were invited to save our towels but they were replaced anyway - but not precisely. We finished up with 4 hand towels and I bath towel. It's also a shame that you need to endure the traffic jams approaching the Tunnel before arriving at the hotel.

10

Dawn

24 ago 2025

·

Se alojó 1 noche

Was able to check in before 3pm and arrange late check out even though we didnt use it was very nice of them

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Ubicación

Resulta conveniente para quienes viajan en coche debido a su cercanía con la M25 y su ubicación estratégica para ir a Bluewater, Brands Hatch o al Eurotúnel. Es menos práctico si no se dispone de vehículo, ya que algunos consideran que el acceso es complicado y mencionan el ruido ocasional del tráfico.

Reseñas de huéspedes relacionadas

10

Gbenga

30 jun 2025

·

Se alojó 3 noches

Good hotel and it is next to major roadway

10

Billy

23 feb 2024

·

Se alojó 3 noches

Great location, easy access to Motorways The stuff at the hotel was Great really polite go the extra mile for you, Rooms are great size.

10

Gail

24 oct 2025

·

Se alojó 2 noches

Good location for brands hatch

10

MICHAEL A

1 dic 2024

·

Se alojó 1 noche

Friendly welcoming staff. Excellent location.

10

kenneth

28 ago 2023

·

Se alojó 2 noches

Very plesant stay. Only negative is that the hotel isn't very east to find. You have to access it from the M25, which is often clogged.

10

Stephen

19 feb 2024

·

Se alojó 2 noches

Located just off j1A of the M25, this hotel is really good. Despite being on a very busy roundabout which often has honking hornss rattling away, you can hardly hear them from the hotel room. I was on the 3rd floor, facing said roundabout and slept great. As its an express hotel the room is what the room is, functional. The restarant is not bad either. Only ate breakfast and that ticked boxes and its not a million miles away from its standard Holiday Inn counterpart. Staff are very friendly and pleasant to deal with. Thank you for a great stay

8

David

6 jun 2024

·

Se alojó 6 noches

We greatly appreciated the helpfulness of staff at the desk, in the restaurant and for housekeeping. We found that the location was isolated, as we came by public transportation, and had to depend upon taxies only to take us to Dartford Station, for shopping and for visiting friends.

6

Miss

5 jul 2023

·

Se alojó 4 noches

So far from station you much have a car or Uber or taxi. than you can have quiet cozy accommodation. Good for relax to stay .

10

Ian

31 ene 2025

·

Se alojó 1 noche

Great overnight stop on route to channel tunnel. Room clean and comfortable, parking (£5) close to the main door. Staff were very friendly and helpful. Good choice of bar meals and had a good breakfast the next morning. Would recommend.

8

Collins

14 sept 2024

·

Se alojó 4 noches

Location

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Comida

El desayuno es generalmente bueno y suele estar incluido, pero cuando hay mucha afluencia los productos escasean y se critica la calidad o la preparación de los huevos. Las opciones de cena y bar son limitadas y pueden resultar costosas, con problemas ocasionales de disponibilidad.

Reseñas de huéspedes relacionadas

6

Simon

6 oct 2025

·

Se alojó 2 noches

Breakfast was a good selection and not too busy. Saturday night we ate in the hotel. Many items on the menu were not available. Wife had lasagne which was burnt to the dish. The amount of food you get for the cost is very poor. Bar had no draught pumps working. Room needed a good deep clean and refresh. Stains on shower tray and on carpet. Cushion was missing out of the swivel chair in the room.

8

Tina

27 oct 2025

·

Se alojó 1 noche

The room and stay was ok until breakfast the Hotel was full and everyone seemed to be having breakfast the same time which meant the food was very low no beans ,sausages and a queues for the toaster and coffee machine ect

8

Luke

12 ago 2024

·

Se alojó 1 noche

All very nice except overall. But scrambled egg is terrible, massively overcooked lump of rubber which as a vegetarian is a big shame as forms the main part of my breakfast

10

jane

5 nov 2024

·

Se alojó 1 noche

Overnight stopover to visit the Bluewater shopping centre. Clean, massive bed, air con, nice shower room although the sink was very slow draining. Breakfast was help yourself buffet with both full english items and continental cereals, fruit, pastries, juices etc. Would definitely go back again next time.

6

Tatiana

19 mar 2024

·

Se alojó 1 noche

Comfortable and warm bedroom. Check-in too slow. Not many veggie options for dinner. Breakfast no mushrooms, tomatoes or anything vegetarian.

4

Susan

27 ago 2023

·

Se alojó 1 noche

Staff were brilliant and helpfull room was clean let down by food and lack of beer choice

10

Deborah

19 sept 2024

·

Se alojó 1 noche

We go to this hotel regularly when visiting family in Dartford. We always have an exceptional stay with excellent service and a great inclusive breakfast.

8

Gerard

10 oct 2023

·

Se alojó 3 noches

Breakfast was poor, empty food trays, lack of cutlery and the wait for both to be refilled was quite long, apart from the above the stay was very good.

8

Neelam

16 ene 2025

·

Se alojó 1 noche

Great stay well located lovely breakfast

8

David

1 ene 2024

·

Se alojó 8 noches

The room was lovely and had good accessories and was comfortable especially the bed which was so comfortable. Breakfast time being free is bedlam with the area where you get your food and drinks being cramped and short of room. The plates for food are tiny more like side plates I assume to prevent wastage. With so many people crowding in the room and so few tables it can feel quite uncomfortable. I suggest customers booking time slots between 6.30-9.30 would improve the whole guest experience. Food in the evenings is very expensive and a limited menu which has not much variety neither is there a good selection.

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Mes	Precio medio
enero	69 US$
febrero	80 US$
marzo	79 US$
abril	86 US$
mayo	93 US$
junio	94 US$
julio	103 US$
agosto	83 US$
septiembre	96 US$
octubre	98 US$
noviembre	82 US$
diciembre	73 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $179	21 $180	22 $92	23 $92	24 $111
25 $70	26 $100	27 $121	28 $124	29 $86	30 $78	31 $105

DO	LU	MA	MI	JU	VI	SA
1 $65	2 $95	3 $117	4 $116	5 $80	6 $71	7 $88
8 $68	9 $103	10	11 $106	12 $72	13 $75	14 $92
15 $66	16 $84	17 $119	18	19 $64	20 $69	21 $84
22 $68	23 $84	24 $136	25 $114	26 $84	27 $71	28 $106
29 $69	30 $80

Holiday Inn Express London - Dartford by IHG

Precios para Holiday Inn Express London - Dartford by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Habitación estándar (with Free Hot Breakfast)

Habitación estándar, 1 cama doble con sofá cama (with Free Hot Breakfast)

Habitación estándar, 2 camas individuales (with Free Hot Breakfast)

Reseñas de los huéspedes sobre Holiday Inn Express London - Dartford by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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