Mercure Doncaster Centre Danum Hotel

OMG! Such a bad experience! Toilet leaking, wet towels in the bathtub, %₹%% stained closet, it was a nightmare ! How on earth can you run this as a hotel! But friendly and helpful staff, especially the lady at reception. My guess is, since I came in as a 3rd party booked guest, they tried to pull a fast one on me. In one word- AVOID !!!!

Great affordable hotel, staff always friendly.

room was clean just needs updating the breakfast was absolutely shocking, it was cold and because they are pit it pots everytime someone took the lids off the condensation from the lids dripped onto the food, they were not topped up and kept running out not good at all

Clean enough room - staff were non-communicable and unwelcoming - room cold - hot breakfast cold - even the shops nearby were uninspiring - novel rubber watch strap key which could easily fall out of your pocket Last year I came here and it was wonderful - now taken over by people who want to line their pockets without serving the people who have the misfortune to stay here - I could say a lot more but you’d probably have me arrested for racism Never staying here again

Sadly I wouldn’t recommend staying here. We booked via hotels.com, we booked a ‘standard king bed room.’ This doesn’t exist. We were given a double bed, we asked to change this and showed them our booking which caused confusion. They upgraded us to a “bigger room” but this still had a double bed. This, paired with the mouldy smell throughout the hotel - unsure if an old mop smell or the aircon or both and very dodgy people hanging around reception / outside made us decide to move to the Premier Inn nearby which does have king beds! Danum would not refund us even though they are advertising and charging for what they cannot supply. The hotel has had had some work done and the bathrooms are new but still old carpets in the rooms. The receptionist did try her best to assist and was polite.