Name: The Pier Hotel
Address: 4 Grand Parade, Eastbourne City Centre, Eastbourne Seafront, Eastbourne, England, United Kingdom, Eastbourne Seafront, East Sussex, United Kingdom
Rating: 7.55

Guest reviews

7.5

Good

Based on 1,042 verified reviews

Who stays here?

Business

8%

Couple

51%

Family

18%

Group

11%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, The Pier Hotel stands out for its seafront location and generally friendly staff, while experiences vary due to the change to new management, with some guests noting differences from expectations and uneven operations during transition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Nazratun

3 weeks ago

·

Stayed 2 nights

The hotel is in great location and its decent for a gate away , does the job

8

Diana

Apr 5, 2026

·

Stayed 2 nights

Great location and view of the Pier. Also very close to the city centre as well. I hurt my back and the housekeeping staff was very helpful. Carrying my luggage to the car.

8

Scott

Apr 5, 2026

·

Stayed 1 night

Overall all a good hotel just could be a bit more updated

10

Loredana

Feb 8, 2025

·

Stayed 1 night

Fantastic welcome

10

andrew

Jan 28, 2025

·

Stayed 4 nights

great location

4 Grand Parade, Eastbourne City Centre, Eastbourne Seafront, Eastbourne, England, United Kingdom

Location

With a stay at The Pier Hotel in Eastbourne (Eastbourne City Centre), you'll be within a 5-minute drive of South Downs National Park and Eastbourne Beach. This beach hotel is 0.1 mi (0.1 km) from Eastbourne Pier and 0.3 mi (0.4 km) from Eastbourne Bandstand.

Eastbourne Bandstand(0.3 miles)

Eastbourne Pier(0.4 miles)

Cineworld Eastbourne at The Beacon(0.5 miles)

Devonshire Park Theatre(0.5 miles)

Eastbourne Heritage Centre(0.5 miles)

Eastbourne Beach(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Check-in is from 14:00 to 22:00, and check-out is by 10:00. Late check-in is available for a fee of GBP 30 for arrivals between 22:30 and 06:00, and late check-out may incur a fee of GBP 20, subject to availability.

The hotel is located in Eastbourne City Centre, just 0.1 miles from Eastbourne Beach and Eastbourne Pier. It is within a 15-minute drive of South Downs National Park and Seven Sisters, with several attractions like Eastbourne Bandstand (0.4 km), Cineworld Eastbourne (0.8 km), and Devonshire Park Theatre (0.8 km) nearby.

Children are allowed at the hotel, but specific age policies for free stays are not provided.

The Pier Hotel

Amenities

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Guest reviews