voco Edinburgh - Royal Terrace by IHG

Very helpful staff and a really conveniently located hotel.

Quite horrible experience with the hotel room #211 that the hotel should’ve just turn into a linen cupboard rather than sell it as accommodation to people hoping to have a good night sleep. The hallway and bedroom share a wall with the hotel’s elevator shaft which also serves as a kitchen extractor so is very loud all day every day until late hrs. When we checked in, staff “guaranteed” the noise will die down at 9pm and confirmed the elevator is quiet. Upon enquiring about moving to a different room, they reassured us again that the noise will be gone by 9pm. 9pm rolls in, 9.15pm rolls in, 9.30pm rolls in and the extractor keeps working away, making the whole room uninhabitable due to the noise. A call to reception staff only gave us another “guaranteed reassurance” that it will die down by 10pm - which luckily it finally did. Though they definitely exaggerated how quiet the elevator is and that the air con also hums like mad. So you either have to live with nonstop noise from the extractor until late in the night or have to deal with the aircon buzz and elevator running loudly up and down the hotel. Cannot recommend to anyone suffering from migraines, headaches or anyone sensitive to noise.

Check was very smooth and overall the stay was relatively nice. Only issue was the power had gone out in my room only and it took over 4 hours to get any kind of update, taking a toll on my entire day.

Room was massive compared to most I’ve stayed in though I was a bit annoyed with how slow the tub drained. Front desk staff were amazing. Kept us in high spirits from the moment we checked in. We enjoyed Noor so much that we booked another stay

Lovely hotel.