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Novotel Gent Centrum

US$ 194

/ noite

Média para setembro

Novotel Gent Centrum - Image 1

Novotel Gent Centrum - Quarto

Novotel Gent Centrum - Quarto

Novotel Gent Centrum - Recepção

Novotel Gent Centrum - Piscina

Preços para Novotel Gent Centrum

Selecione datas para ver preços e disponibilidade

US$ 194

/ noite

Média para setembro

Média de preços por mês

Em Novotel Gent Centrum, a diária custa em média US$ 136 no mês mais barato (janeiro) e US$ 194 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio da diária em Novotel Gent Centrum por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 136
fevereiro	US$ 157
março	US$ 163
abril	US$ 171
maio	US$ 169
junho	US$ 166
julho	US$ 165
agosto	US$ 160
setembro	US$ 194
outubro	US$ 186
novembro	US$ 174
dezembro	US$ 194

Mais caro: dezembro (aprox. US$ 194)

Mais barato: janeiro (aprox. US$ 136)

Sobre esta propriedade

Aproveite as oportunidades de recreação oferecidas, incluindo uma sauna seca, uma academia e aluguel de bicicletas. Este hotel oferece comodidades como Wi-Fi de cortesia, sala de jogos e assistência com excursões/ingressos.

Estacionamento
Piscina
Quartos de não fumantes
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos

Localização

Hoogpoort 52, Gante, Bélgica

Ghent Town Hall (0.1 milhas)

Salão dos Tecidos (0.1 milhas)

Casa Maçônica (0.1 milhas)

Belfry of Ghent (0.1 milhas)

Antiga Praça do Mercado de Carne (0.1 milhas)

Langemunt Shopping Center (0.1 milhas)

Mais informações sobre a localização

Opções de quarto

6

Suíte, 1 cama de casal e sofá-cama, vista para a cidade

Detalhes do quarto

1 Cama De Casal

e

1 Sofá-Cama

Acomoda 2

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto executivo, 1 cama de casal, vista para a cidade

Detalhes do quarto

1 Cama De Casal

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

1

Quarto família, várias camas (Superior)

Detalhes do quarto

1 Cama De Casal

e

1 Cama De Solteiro

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto standard, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto família, 1 cama de casal e sofá-cama (Standard)

Detalhes do quarto

1 Cama De Casal

e

1 Sofá-Cama

Acomoda 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto superior, 1 cama de casal e sofá-cama

Detalhes do quarto

1 Cama De Casal

e

1 Sofá-Cama

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Novotel Gent Centrum

8.2

Muito bom

Com base em 1.703 avaliações verificadas

Quem se hospeda aqui?

Negócios

17%

Casal

33%

Famílias

36%

Grupos

10%

Viajantes individuais

2%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Novotel Gent Centrum, viajantes elogiam a localização excepcionalmente central e a facilidade de explorar a cidade a pé, além da simpatia geral da equipe. No entanto, há relatos mistos sobre quartos desatualizados, problemas de manutenção e controle de temperatura e ruído inconsistante, indicando uma experiência que varia consideravelmente dependendo do quarto e do andar.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Novotel Gent Centrum, viajantes elogiam a localização excepcionalmente central e a facilidade de explorar a cidade a pé, além da simpatia geral da equipe. No entanto, há relatos mistos sobre quartos desatualizados, problemas de manutenção e controle de temperatura e ruído inconsistante, indicando uma experiência que varia consideravelmente dependendo do quarto e do andar.

A limpeza costuma ser boa, mas diversas avaliações mencionam banheiros com mofo, cheiros de esgoto e odores ocasionais no lobby. As instalações, como a piscina ao ar livre e a sauna, são apreciadas, embora a piscina possa estar fria e o estacionamento ser limitado ou caro. O café da manhã recebe muitos elogios, com alguns o achando medíocre ou caro e alguns poucos tendo problemas com a inclusão no pacote. No geral, espere uma estadia conveniente, onde o conforto depende do quarto que você receber.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes apreciam a piscina ao ar livre e as instalações de sauna/vapor, e vários gostaram do bar. Alguns observam que a piscina não é aquecida ou está fria, e o estacionamento pode ser limitado ou caro.

Avaliações dos hóspedes relacionadas

6

Timo

10 de jul. de 2025

·

Hospedou-se por 1 noite

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

10

Nicholas

18 de nov. de 2025

·

Hospedou-se por 3 noites

Great location, nice rooms and great amenities. Spa is a treat

Great location, nice rooms and great amenities. Spa is a treat

4

Nigel

2 de mai. de 2023

·

Hospedou-se por 1 noite

Car park is expensive and very tight

Car park is expensive and very tight

8

Mark

31 de mai. de 2023

·

Hospedou-se por 1 noite

Location is great, close to everything. Rooms are dated, novotel early 2000's style standard. they are ok, but really could do with an update. TBH it looks like the bathrooms have been done, but the main room could do with more. The carpark.....BE brave..your car can fit...but its definitely squeeky bum getting in and out of there. A lot of back and forth driving to a tolerance of less than 2cm!

Location is great, close to everything. Rooms are dated, novotel early 2000's style standard. they are ok, but really could do with an update. TBH it looks like the bathrooms have been done, but the main room could do with more. The carpark.....BE brave..your car can fit...but its definitely squeeky bum getting in and out of there. A lot of back and forth driving to a tolerance of less than 2cm!

10

Martyn

19 de out. de 2024

·

Hospedou-se por 4 noites

Great central location. Nice room. Good breakfast choices. Nice bar too.

Great central location. Nice room. Good breakfast choices. Nice bar too.

8

Ann

22 de ago. de 2023

·

Hospedou-se por 1 noite

fantastisch om zo centraal gelegen te zijn en toch een zwembad te hebben! Spijtig dat er niet echt genoeg ruimte is om veel fietsen te plaatsen. Ook spijtig dat de wellness niet altijd toegankelijk is voor iedereen.

fantastisch om zo centraal gelegen te zijn en toch een zwembad te hebben! Spijtig dat er niet echt genoeg ruimte is om veel fietsen te plaatsen. Ook spijtig dat de wellness niet altijd toegankelijk is voor iedereen.

10

Marcos

17 de ago. de 2025

·

Hospedou-se por 7 noites

Localização Excelente. Café da Manhã Completo. Internet OK. Estacionamento fora do local. Piscina Agradável. Precisa Renovação.

Localização Excelente. Café da Manhã Completo. Internet OK. Estacionamento fora do local. Piscina Agradável. Precisa Renovação.

10

Mathilde

14 de jul. de 2024

·

Hospedou-se por 2 noites

Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !

Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !

10

Ian

15 de abr. de 2023

·

Hospedou-se por 4 noites

Usual very high Novotel standards of cleanliness, staff, furnishing and service. The location of the hotel is fantastic … right in the centre of Gent and a 2 min walk from the no.1 tram line direct to St Peter’s station. Also has a car park (not used). Staff were brilliant, really polite and helpful. WiFi free and consistent good quality. Bar has good selection. Room (executive) was really quiet, Iots of space and storage, great coffee machine and even a view across the roof tops towards the castle. Would thoroughly recommend and would stay again in a heartbeat.

Usual very high Novotel standards of cleanliness, staff, furnishing and service. The location of the hotel is fantastic … right in the centre of Gent and a 2 min walk from the no.1 tram line direct to St Peter’s station. Also has a car park (not used). Staff were brilliant, really polite and helpful. WiFi free and consistent good quality. Bar has good selection. Room (executive) was really quiet, Iots of space and storage, great coffee machine and even a view across the roof tops towards the castle. Would thoroughly recommend and would stay again in a heartbeat.

8

James

19 de jul. de 2025

·

Hospedou-se por 3 noites

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos relatam quartos limpos, mas problemas recorrentes incluem banheiros com mofo ou cheiro de umidade, cheiros de esgoto e odores ocasionais no lobby; alguns mencionam falhas na limpeza e instalações desgastadas.

Avaliações dos hóspedes relacionadas

8

Callum

19 de dez. de 2025

·

Hospedou-se por 1 noite

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

8

Darrell

18 de ago. de 2024

·

Hospedou-se por 3 noites

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.

6

Jared

16 de jul. de 2024

·

Hospedou-se por 3 noites

Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.

Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.

6

Mathias

13 de dez. de 2025

·

Hospedou-se por 3 noites

Veldig sentralt som var et stort pluss! Stort rom og hyggelig personale. Men hotellet var slitt og det var ganske mye mugg på badet som ikke var så veldig delikat.

Veldig sentralt som var et stort pluss! Stort rom og hyggelig personale. Men hotellet var slitt og det var ganske mye mugg på badet som ikke var så veldig delikat.

10

Morten

12 de fev. de 2026

·

Hospedou-se por 3 noites

Clean room

Clean room

6

Mark

17 de out. de 2025

·

Hospedou-se por 2 noites

Hotel has a very bad smell in the lobby

Hotel has a very bad smell in the lobby

8

Amanda

17 de fev. de 2025

·

Hospedou-se por 1 noite

Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.

Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.

8

Gayle

8 de fev. de 2026

·

Hospedou-se por 2 noites

room was clean, it was very quiet, great location. Staff was very friendly.

room was clean, it was very quiet, great location. Staff was very friendly.

6

Jessica

6 de nov. de 2025

·

Hospedou-se por 1 noite

La location de l’hôtel est idéal le près de tout les attractions majeures. Ma chambre sentait la cigarette très fort … au point a m’irriter les voies respiratoires.

La location de l’hôtel est idéal le près de tout les attractions majeures. Ma chambre sentait la cigarette très fort … au point a m’irriter les voies respiratoires.

10

Dimitrios

4 de fev. de 2026

·

Hospedou-se por 5 noites

Clean room, helpful & polite staff, nice breakfast, central location

Clean room, helpful & polite staff, nice breakfast, central location

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são frequentemente espaçosos, mas muitos estão desatualizados e com problemas de manutenção; várias avaliações citam isolamento acústico ruim e ruído da rua. Reclamações frequentes mencionam ar condicionado fraco ou não funcional e temperaturas desconfortáveis.

Avaliações dos hóspedes relacionadas

2

Adrian

18 de jun. de 2023

·

Hospedou-se por 2 noites

Location is just perfect. The air conditioner was not working. It was june of sunny days around 30 degrees C outside.

Location is just perfect. The air conditioner was not working. It was june of sunny days around 30 degrees C outside.

8

Steven

13 de fev. de 2025

·

Hospedou-se por 3 noites

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.

10

Martine

11 de dez. de 2024

·

Hospedou-se por 2 noites

Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.

Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.

6

Maria

16 de fev. de 2026

·

Hospedou-se por 3 noites

The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!

The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!

6

peter

27 de set. de 2025

·

Hospedou-se por 3 noites

The property is sadly lacking in maintenance. We have stayed in Novotel’s in other countries and had higher expectations than what we were met with. Paint peeling in the shower, bedside light switches, broken or missing, blackout curtains old and tattered

The property is sadly lacking in maintenance. We have stayed in Novotel’s in other countries and had higher expectations than what we were met with. Paint peeling in the shower, bedside light switches, broken or missing, blackout curtains old and tattered

4

ibanne

10 de out. de 2025

·

Hospedou-se por 2 noites

Nice good looking hall but rest of the hôtel is dated and particulary the rooms. Thery are due for a major refresh. I would not recommend it.

Nice good looking hall but rest of the hôtel is dated and particulary the rooms. Thery are due for a major refresh. I would not recommend it.

6

Anthony

3 de out. de 2024

·

Hospedou-se por 2 noites

The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend

The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend

2

Jonathan

17 de out. de 2025

·

Hospedou-se por 10 noites

I rarely leave reviews. I stay in hotels all over the world and I've worked in 44 countries at the last count. I've stayed in the Novotel Gent before, even hosted a week-long conference here in 2023 not that made any difference. In short the hotel is over-priced and under-loved. Specifically I payed 200 Euros a night for a hotel with a hole in the carpet, skirting board hanging off, scruffy, unkempt paint flecks (missing paint) in the bathroom and plastic curtains (with dirty marks). If I was paying 100 Euros a night I might not grumble, but come on this is a Novotel. The night staff on my arrival was quite insistent that I pay in full on my arrival at just before midnight. I know some hotels may have this 'rule' but it might have been a bit more considerate, say empathetic to ask about my journey (long tiring journey) and say "don't worry sir we know you have stayed here in the past, pay in the morning." I had problems with my business card and was put under pressure to pay the next day. When I managed to contact my bank and sort my card issues I came to pay the balance on Thursday morning to be met by "Oh I can't do it now, it's too difficult, pay in full when you check out". I also asked to change my room on Thursday. I was met by I can't do that you have to come back when my manager is here. Super: you can demand my money but you can't address the poor state of my room. It wasn't helped by the words "I can't help you I am only following orders". Awful choice of words

I rarely leave reviews. I stay in hotels all over the world and I've worked in 44 countries at the last count. I've stayed in the Novotel Gent before, even hosted a week-long conference here in 2023 not that made any difference. In short the hotel is over-priced and under-loved. Specifically I payed 200 Euros a night for a hotel with a hole in the carpet, skirting board hanging off, scruffy, unkempt paint flecks (missing paint) in the bathroom and plastic curtains (with dirty marks). If I was paying 100 Euros a night I might not grumble, but come on this is a Novotel. The night staff on my arrival was quite insistent that I pay in full on my arrival at just before midnight. I know some hotels may have this 'rule' but it might have been a bit more considerate, say empathetic to ask about my journey (long tiring journey) and say "don't worry sir we know you have stayed here in the past, pay in the morning." I had problems with my business card and was put under pressure to pay the next day. When I managed to contact my bank and sort my card issues I came to pay the balance on Thursday morning to be met by "Oh I can't do it now, it's too difficult, pay in full when you check out". I also asked to change my room on Thursday. I was met by I can't do that you have to come back when my manager is here. Super: you can demand my money but you can't address the poor state of my room. It wasn't helped by the words "I can't help you I am only following orders". Awful choice of words

6

peter

13 de dez. de 2024

·

Hospedou-se por 2 noites

location was perfect but my room was on the back and a lot of street noise to 3 at night. with window closed. bed etc was fine.

location was perfect but my room was on the back and a lot of street noise to 3 at night. with window closed. bed etc was fine.

4

Jos

23 de jun. de 2025

·

Hospedou-se por 1 noite

Service at counter was great. However - bo functioning airconditioning at the complete second floor of the hotel whiel it was +30 degrees + a party going on outside untill well after 12. For that kind of money (+250 a night) absolutely not worth it

Service at counter was great. However - bo functioning airconditioning at the complete second floor of the hotel whiel it was +30 degrees + a party going on outside untill well after 12. For that kind of money (+250 a night) absolutely not worth it

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço costuma ser atencioso, prestativo e cortês, incluindo a possibilidade de check-in antecipado e assistência rápida. No entanto, alguns hóspedes encontraram respostas pouco prestativas ou rudes na recepção e falta de funcionários ocasionais no bar.

Avaliações dos hóspedes relacionadas

8

Callum

19 de dez. de 2025

·

Hospedou-se por 1 noite

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

10

Matthew

19 de jul. de 2024

·

Hospedou-se por 3 noites

Friendly and accommodating staff!

Friendly and accommodating staff!

10

Klaudia

13 de jan. de 2025

·

Hospedou-se por 2 noites

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)

6

Steven

12 de dez. de 2024

·

Hospedou-se por 3 noites

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.

10

Anne

12 de nov. de 2024

·

Hospedou-se por 3 noites

The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay

The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay

10

Melissa

13 de jun. de 2024

·

Hospedou-se por 2 noites

Staff was excellent! Very helpful!

Staff was excellent! Very helpful!

8

James

6 de out. de 2025

·

Hospedou-se por 2 noites

Excellent location and the staff was amazing. They allowed us to check in early which was very helpful considering we had just flown in that morning. Thanks!

Excellent location and the staff was amazing. They allowed us to check in early which was very helpful considering we had just flown in that morning. Thanks!

10

DavidTuyet

14 de nov. de 2025

·

Hospedou-se por 2 noites

Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy. The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it fixed. When requested our daily supply of coffee packages, both the front desk (condescending) and the cleaning staff were not readily responsive. BTB Fresno, CA, USA

Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy. The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it fixed. When requested our daily supply of coffee packages, both the front desk (condescending) and the cleaning staff were not readily responsive. BTB Fresno, CA, USA

2

Helen

28 de mai. de 2024

·

Hospedou-se por 4 noites

I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!

I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!

4

Gordon

31 de jul. de 2025

·

Hospedou-se por 4 noites

Front desk staff were not very helpful are sympathetic with our problems.

Front desk staff were not very helpful are sympathetic with our problems.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Consistentemente elogiado pela localização central e a facilidade de acesso a pontos turísticos, bondes e restaurantes, o que facilita o turismo. O estacionamento está disponível no local ou nas proximidades, embora o acesso possa ser complicado.

Avaliações dos hóspedes relacionadas

10

marko

16 de ago. de 2024

·

Hospedou-se por 2 noites

Good, in center of Gent. As expected.

Good, in center of Gent. As expected.

8

EITEL

23 de mar. de 2024

·

Hospedou-se por 2 noites

Nice hotel, well located

Nice hotel, well located

10

Richard

5 de jul. de 2024

·

Hospedou-se por 1 noite

Ideally located for centre.

Ideally located for centre.

6

Wesley

17 de mar. de 2024

·

Hospedou-se por 1 noite

Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.

Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.

10

Enrique

1 de jan. de 2025

·

Hospedou-se por 1 noite

Excelente atención desde la llegada que por cierto, fue muy temprano, a pesar de eso nos atendieron divinamente y nos dieron el cuarto, es muy céntrico, TODO es muy cerca del Hotel como para ir a pie, literalmente saliendo estaba el callejón de los graffitis y si sales por otra puerta estaba en Christmas Market, de lujo el lugar y la atención 👍

Excelente atención desde la llegada que por cierto, fue muy temprano, a pesar de eso nos atendieron divinamente y nos dieron el cuarto, es muy céntrico, TODO es muy cerca del Hotel como para ir a pie, literalmente saliendo estaba el callejón de los graffitis y si sales por otra puerta estaba en Christmas Market, de lujo el lugar y la atención 👍

10

Heather

27 de mai. de 2025

·

Hospedou-se por 4 noites

Great location, happy with our time relaxing and sightseeing in Ghent.

Great location, happy with our time relaxing and sightseeing in Ghent.

10

Jon

2 de jun. de 2025

·

Hospedou-se por 1 noite

Centre of town location is incredible

Centre of town location is incredible

10

Jed

25 de set. de 2025

·

Hospedou-se por 1 noite

Great location that is close to the city center and many attractions. Nice and safe hotel.

Great location that is close to the city center and many attractions. Nice and safe hotel.

10

Ailene

31 de out. de 2024

·

Hospedou-se por 5 noites

Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.

Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.

10

Mozher

16 de jun. de 2024

·

Hospedou-se por 3 noites

This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.

This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente elogiado pela qualidade e variedade, embora alguns o tenham achado medíocre ou caro; alguns poucos tiveram dúvidas sobre se o café da manhã estava incluído.

Avaliações dos hóspedes relacionadas

6

Timo

10 de jul. de 2025

·

Hospedou-se por 1 noite

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

10

Juan Manuel

3 de fev. de 2026

·

Hospedou-se por 2 noites

Buen hotel con un buen desayuno y localizado para evitar el coche

Buen hotel con un buen desayuno y localizado para evitar el coche

6

Herman

27 de dez. de 2025

·

Hospedou-se por 1 noite

Het was ok, niet leuk dat het ontbijt werd aangerekend terwijl het inbegrepen was

Het was ok, niet leuk dat het ontbijt werd aangerekend terwijl het inbegrepen was

8

Johan

24 de nov. de 2023

·

Hospedou-se por 6 noites

Breakfast was poor ,espesially for that price.

Breakfast was poor ,espesially for that price.

6

Scott

8 de ago. de 2025

·

Hospedou-se por 2 noites

Old dated hotel. Very expensive average breakfast. Staff people were nice.

Old dated hotel. Very expensive average breakfast. Staff people were nice.

10

Martyn

19 de out. de 2024

·

Hospedou-se por 4 noites

Great central location. Nice room. Good breakfast choices. Nice bar too.

Great central location. Nice room. Good breakfast choices. Nice bar too.

10

Mathilde

31 de jul. de 2023

·

Hospedou-se por 1 noite

I've stayed there many times and this stay confirmed it wasn't the last time! Perfect location ; breakfast buffet still amazing (f.i salmon, cucumbers, delicious potatoes croquettes...); big rooms ; appreciable outdoor swimming pool. Great stay!

I've stayed there many times and this stay confirmed it wasn't the last time! Perfect location ; breakfast buffet still amazing (f.i salmon, cucumbers, delicious potatoes croquettes...); big rooms ; appreciable outdoor swimming pool. Great stay!

10

Mathilde

15 de jan. de 2024

·

Hospedou-se por 1 noite

Je séjourne souvent dans cet hôtel et y suis toujours satisfaite. Très bon accueil ; meilleur petit-déjeuner de tous les Novotel) ; localisation au cœur de la ville et en été piscine extérieure ! Les chambres sont calmes et confortables bonne offre de chaînes TV/radio.

Je séjourne souvent dans cet hôtel et y suis toujours satisfaite. Très bon accueil ; meilleur petit-déjeuner de tous les Novotel) ; localisation au cœur de la ville et en été piscine extérieure ! Les chambres sont calmes et confortables bonne offre de chaînes TV/radio.

10

Dimitrios

4 de fev. de 2026

·

Hospedou-se por 5 noites

Clean room, helpful & polite staff, nice breakfast, central location

Clean room, helpful & polite staff, nice breakfast, central location

8

James

19 de jul. de 2025

·

Hospedou-se por 3 noites

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

ANTONIO

19 de ago. de 2026

·

Hospedou-se por 1 noite

Hotel bem localizado. Atendimento excelente, principalmente pelo funcionário EDUARDO. Estacionamento fora com dificuldade mediana. O hotel tem piscina com quiosques e areia e parece uma pequena praia. Interessante.

Hotel bem localizado. Atendimento excelente, principalmente pelo funcionário EDUARDO. Estacionamento fora com dificuldade mediana. O hotel tem piscina com quiosques e areia e parece uma pequena praia. Interessante.

8

Marcelo

13 de abr. de 2026

·

Hospedou-se por 6 noites

Muito bem localizado, limpo e organizado. Equipe cordial.

Muito bem localizado, limpo e organizado. Equipe cordial.

10

Priscila

23 de dez. de 2025

·

Hospedou-se por 4 noites

Quarto limpo! Ótima localização! Recomendo!

Quarto limpo! Ótima localização! Recomendo!

10

ELADIO P

30 de nov. de 2025

·

Hospedou-se por 2 noites

Muito bom Hotel , boa localização

Muito bom Hotel , boa localização

10

Marcos

17 de ago. de 2025

·

Hospedou-se por 7 noites

Localização Excelente. Café da Manhã Completo. Internet OK. Estacionamento fora do local. Piscina Agradável. Precisa Renovação.

Localização Excelente. Café da Manhã Completo. Internet OK. Estacionamento fora do local. Piscina Agradável. Precisa Renovação.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Políticas de cancelamento ou cobranças especiais podem se aplicar a reservas de grupos (mais de 8 quartos para a mesma propriedade/mesmas datas)
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Até 2 crianças de até 16 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Há possibilidade de check-in sem contato e check-out sem contato.

Taxa de café da manhã com buffet: EUR 24 por pessoa
Taxa para o acesso à internet com fio em áreas comuns: EUR 9.90 por 24 horas (as tarifas podem variar)
Estacionamento pago nos arredores: EUR 30 por diária (656 m de distância)
Taxa para animais de estimação: EUR 20 por animal, por diária
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.