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Novotel Gent Centrum

186 US$

/natt

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Novotel Gent Centrum - Image 1

Novotel Gent Centrum - Rum

Novotel Gent Centrum - Rum

Novotel Gent Centrum - Reception

Novotel Gent Centrum - Pool

Priser för Novotel Gent Centrum

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186 US$

/natt

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Genomsnittliga priser per månad

På Novotel Gent Centrum är priset per natt i genomsnitt 136 US$ under den billigaste månaden (januari) och 194 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Novotel Gent Centrum efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	136 US$
februari	157 US$
mars	163 US$
april	171 US$
maj	169 US$
juni	166 US$
juli	165 US$
augusti	159 US$
september	182 US$
oktober	186 US$
november	174 US$
december	194 US$

Dyrast: december (ca 194 US$)

Billigast: januari (ca 136 US$)

Om detta boende

Här erbjuds bland annat bastu, fitnesscenter och hyrcyklar. Boendet har även gratis wi-fi, en spelhall och hjälp med bokning av biljetter och guidade turer.

Parkering
Pool
Rökfria rum
Kemtvätt
Städning
Bankettinrättningar

Läge

Hoogpoort 52, Ghent, Belgien

Graffitistraatje (0.1 miles)

Ghents stadshus (0.1 miles)

Lakenhalle Gent (0.1 miles)

Metselaarshuis (0.1 miles)

Klocktornet i Gent (0.1 miles)

Gamla köttmarknadshallen (0.1 miles)

Mer platsinformation

Rumsalternativ

6

Svit - 1 dubbelsäng med bäddsoffa - utsikt mot staden

Information om rummet

1 Dubbelsäng

och

1 Bäddsoffa

Sovplats 2

431 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Executive-rum - 1 dubbelsäng - utsikt mot staden

Information om rummet

1 Dubbelsäng

Sovplats 2

269 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

1

Familjerum - flera sängar (Superior)

Information om rummet

1 Dubbelsäng

och

1 Enkelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Standardrum - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 2

215 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Familjerum - 1 dubbelsäng med bäddsoffa (Standard)

Information om rummet

1 Dubbelsäng

och

1 Bäddsoffa

Sovplats 2

215 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Superior-rum - 1 dubbelsäng med bäddsoffa

Information om rummet

1 Dubbelsäng

och

1 Bäddsoffa

Sovplats 2

269 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Gästrecensioner för Novotel Gent Centrum

8.2

Mycket bra

Baserat på 1 703 verifierade recensioner

Vem bor här?

Företag

17%

Par

33%

Familj

36%

Grupper

10%

Ensamresande

2%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Novotel Gent Centrum berömmer resenärer det exceptionellt centrala och promenadvänliga läget samt den generellt vänliga personalen. Å andra sidan visar feedback om gamla rum, underhållsproblem och inkonsekvent klimatkontroll och ljudnivåer en blandad upplevelse som varierar tydligt beroende på rum och våning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Novotel Gent Centrum berömmer resenärer det exceptionellt centrala och promenadvänliga läget samt den generellt vänliga personalen. Å andra sidan visar feedback om gamla rum, underhållsproblem och inkonsekvent klimatkontroll och ljudnivåer en blandad upplevelse som varierar tydligt beroende på rum och våning.

Städningen är ofta bra, men flera recensioner noterar mögliga badrum, lukt från avlopp och ibland obehaglig lukt i lobbyn. Faciliteter som utomhuspoolen och bastun uppskattas, även om poolen kan vara kall och parkeringen trång eller dyr. Frukosten får ofta beröm, men vissa anser den vara genomsnittlig eller för dyr och ett fåtal har haft meningsskiljaktigheter angående inkluderingen. Sammantaget kan du förvänta dig en bekväm vistelse där komforten beror på vilket rum du får.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna uppskattar utomhuspoolen och bastun/ångbastun, och flera gillade baren. Vissa påpekar att poolen är ouppvärmd eller kall, och att parkeringen kan vara trång eller dyr.

Relaterade gästrecensioner

6

Timo

10 juli 2025

·

Stannade 1 natt

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

10

Nicholas

18 nov. 2025

·

Stannade 3 nätter

Great location, nice rooms and great amenities. Spa is a treat

Great location, nice rooms and great amenities. Spa is a treat

4

Nigel

2 maj 2023

·

Stannade 1 natt

Car park is expensive and very tight

Car park is expensive and very tight

8

Mark

31 maj 2023

·

Stannade 1 natt

Location is great, close to everything. Rooms are dated, novotel early 2000's style standard. they are ok, but really could do with an update. TBH it looks like the bathrooms have been done, but the main room could do with more. The carpark.....BE brave..your car can fit...but its definitely squeeky bum getting in and out of there. A lot of back and forth driving to a tolerance of less than 2cm!

Location is great, close to everything. Rooms are dated, novotel early 2000's style standard. they are ok, but really could do with an update. TBH it looks like the bathrooms have been done, but the main room could do with more. The carpark.....BE brave..your car can fit...but its definitely squeeky bum getting in and out of there. A lot of back and forth driving to a tolerance of less than 2cm!

10

Martyn

19 okt. 2024

·

Stannade 4 nätter

Great central location. Nice room. Good breakfast choices. Nice bar too.

Great central location. Nice room. Good breakfast choices. Nice bar too.

8

Ann

22 aug. 2023

·

Stannade 1 natt

fantastisch om zo centraal gelegen te zijn en toch een zwembad te hebben! Spijtig dat er niet echt genoeg ruimte is om veel fietsen te plaatsen. Ook spijtig dat de wellness niet altijd toegankelijk is voor iedereen.

fantastisch om zo centraal gelegen te zijn en toch een zwembad te hebben! Spijtig dat er niet echt genoeg ruimte is om veel fietsen te plaatsen. Ook spijtig dat de wellness niet altijd toegankelijk is voor iedereen.

10

Marcos

17 aug. 2025

·

Stannade 7 nätter

Localização Excelente. Café da Manhã Completo. Internet OK. Estacionamento fora do local. Piscina Agradável. Precisa Renovação.

Localização Excelente. Café da Manhã Completo. Internet OK. Estacionamento fora do local. Piscina Agradável. Precisa Renovação.

10

Mathilde

14 juli 2024

·

Stannade 2 nätter

Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !

Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !

10

Ian

15 apr. 2023

·

Stannade 4 nätter

Usual very high Novotel standards of cleanliness, staff, furnishing and service. The location of the hotel is fantastic … right in the centre of Gent and a 2 min walk from the no.1 tram line direct to St Peter’s station. Also has a car park (not used). Staff were brilliant, really polite and helpful. WiFi free and consistent good quality. Bar has good selection. Room (executive) was really quiet, Iots of space and storage, great coffee machine and even a view across the roof tops towards the castle. Would thoroughly recommend and would stay again in a heartbeat.

Usual very high Novotel standards of cleanliness, staff, furnishing and service. The location of the hotel is fantastic … right in the centre of Gent and a 2 min walk from the no.1 tram line direct to St Peter’s station. Also has a car park (not used). Staff were brilliant, really polite and helpful. WiFi free and consistent good quality. Bar has good selection. Room (executive) was really quiet, Iots of space and storage, great coffee machine and even a view across the roof tops towards the castle. Would thoroughly recommend and would stay again in a heartbeat.

8

James

19 juli 2025

·

Stannade 3 nätter

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många rapporterar rena rum, men återkommande problem inkluderar mögliga eller fuktiga badrum, lukt från avlopp och ibland obehaglig lukt i lobbyn. Ett fåtal noterar missade städtjänster och slitna armaturer.

Relaterade gästrecensioner

8

Callum

19 dec. 2025

·

Stannade 1 natt

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

8

Darrell

18 aug. 2024

·

Stannade 3 nätter

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.

6

Jared

16 juli 2024

·

Stannade 3 nätter

Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.

Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.

6

Mathias

13 dec. 2025

·

Stannade 3 nätter

Veldig sentralt som var et stort pluss! Stort rom og hyggelig personale. Men hotellet var slitt og det var ganske mye mugg på badet som ikke var så veldig delikat.

Veldig sentralt som var et stort pluss! Stort rom og hyggelig personale. Men hotellet var slitt og det var ganske mye mugg på badet som ikke var så veldig delikat.

10

Morten

12 feb. 2026

·

Stannade 3 nätter

Clean room

Clean room

6

Mark

17 okt. 2025

·

Stannade 2 nätter

Hotel has a very bad smell in the lobby

Hotel has a very bad smell in the lobby

8

Amanda

17 feb. 2025

·

Stannade 1 natt

Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.

Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.

8

Gayle

8 feb. 2026

·

Stannade 2 nätter

room was clean, it was very quiet, great location. Staff was very friendly.

room was clean, it was very quiet, great location. Staff was very friendly.

6

Jessica

6 nov. 2025

·

Stannade 1 natt

La location de l’hôtel est idéal le près de tout les attractions majeures. Ma chambre sentait la cigarette très fort … au point a m’irriter les voies respiratoires.

La location de l’hôtel est idéal le près de tout les attractions majeures. Ma chambre sentait la cigarette très fort … au point a m’irriter les voies respiratoires.

10

Dimitrios

4 feb. 2026

·

Stannade 5 nätter

Clean room, helpful & polite staff, nice breakfast, central location

Clean room, helpful & polite staff, nice breakfast, central location

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga, men många är gamla och har underhållsproblem. Flera recensioner nämner dålig ljudisolering och gatuljud. Återkommande klagomål gäller svag eller icke-fungerande luftkonditionering och obekväma temperaturer.

Relaterade gästrecensioner

2

Adrian

18 juni 2023

·

Stannade 2 nätter

Location is just perfect. The air conditioner was not working. It was june of sunny days around 30 degrees C outside.

Location is just perfect. The air conditioner was not working. It was june of sunny days around 30 degrees C outside.

8

Steven

13 feb. 2025

·

Stannade 3 nätter

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.

10

Martine

11 dec. 2024

·

Stannade 2 nätter

Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.

Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.

6

Maria

16 feb. 2026

·

Stannade 3 nätter

The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!

The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!

6

peter

27 sep. 2025

·

Stannade 3 nätter

The property is sadly lacking in maintenance. We have stayed in Novotel’s in other countries and had higher expectations than what we were met with. Paint peeling in the shower, bedside light switches, broken or missing, blackout curtains old and tattered

The property is sadly lacking in maintenance. We have stayed in Novotel’s in other countries and had higher expectations than what we were met with. Paint peeling in the shower, bedside light switches, broken or missing, blackout curtains old and tattered

4

ibanne

10 okt. 2025

·

Stannade 2 nätter

Nice good looking hall but rest of the hôtel is dated and particulary the rooms. Thery are due for a major refresh. I would not recommend it.

Nice good looking hall but rest of the hôtel is dated and particulary the rooms. Thery are due for a major refresh. I would not recommend it.

6

Anthony

3 okt. 2024

·

Stannade 2 nätter

The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend

The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend

2

Jonathan

17 okt. 2025

·

Stannade 10 nätter

I rarely leave reviews. I stay in hotels all over the world and I've worked in 44 countries at the last count. I've stayed in the Novotel Gent before, even hosted a week-long conference here in 2023 not that made any difference. In short the hotel is over-priced and under-loved. Specifically I payed 200 Euros a night for a hotel with a hole in the carpet, skirting board hanging off, scruffy, unkempt paint flecks (missing paint) in the bathroom and plastic curtains (with dirty marks). If I was paying 100 Euros a night I might not grumble, but come on this is a Novotel. The night staff on my arrival was quite insistent that I pay in full on my arrival at just before midnight. I know some hotels may have this 'rule' but it might have been a bit more considerate, say empathetic to ask about my journey (long tiring journey) and say "don't worry sir we know you have stayed here in the past, pay in the morning." I had problems with my business card and was put under pressure to pay the next day. When I managed to contact my bank and sort my card issues I came to pay the balance on Thursday morning to be met by "Oh I can't do it now, it's too difficult, pay in full when you check out". I also asked to change my room on Thursday. I was met by I can't do that you have to come back when my manager is here. Super: you can demand my money but you can't address the poor state of my room. It wasn't helped by the words "I can't help you I am only following orders". Awful choice of words

I rarely leave reviews. I stay in hotels all over the world and I've worked in 44 countries at the last count. I've stayed in the Novotel Gent before, even hosted a week-long conference here in 2023 not that made any difference. In short the hotel is over-priced and under-loved. Specifically I payed 200 Euros a night for a hotel with a hole in the carpet, skirting board hanging off, scruffy, unkempt paint flecks (missing paint) in the bathroom and plastic curtains (with dirty marks). If I was paying 100 Euros a night I might not grumble, but come on this is a Novotel. The night staff on my arrival was quite insistent that I pay in full on my arrival at just before midnight. I know some hotels may have this 'rule' but it might have been a bit more considerate, say empathetic to ask about my journey (long tiring journey) and say "don't worry sir we know you have stayed here in the past, pay in the morning." I had problems with my business card and was put under pressure to pay the next day. When I managed to contact my bank and sort my card issues I came to pay the balance on Thursday morning to be met by "Oh I can't do it now, it's too difficult, pay in full when you check out". I also asked to change my room on Thursday. I was met by I can't do that you have to come back when my manager is here. Super: you can demand my money but you can't address the poor state of my room. It wasn't helped by the words "I can't help you I am only following orders". Awful choice of words

6

peter

13 dec. 2024

·

Stannade 2 nätter

location was perfect but my room was on the back and a lot of street noise to 3 at night. with window closed. bed etc was fine.

location was perfect but my room was on the back and a lot of street noise to 3 at night. with window closed. bed etc was fine.

4

Jos

23 juni 2025

·

Stannade 1 natt

Service at counter was great. However - bo functioning airconditioning at the complete second floor of the hotel whiel it was +30 degrees + a party going on outside untill well after 12. For that kind of money (+250 a night) absolutely not worth it

Service at counter was great. However - bo functioning airconditioning at the complete second floor of the hotel whiel it was +30 degrees + a party going on outside untill well after 12. For that kind of money (+250 a night) absolutely not worth it

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen är ofta vänlig, hjälpsam och tillmötesgående, inklusive tidig incheckning och snabb assistans. Men vissa gäster stötte på ovilliga eller oartiga svar i receptionen och ibland personalbrist i baren.

Relaterade gästrecensioner

8

Callum

19 dec. 2025

·

Stannade 1 natt

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

10

Matthew

19 juli 2024

·

Stannade 3 nätter

Friendly and accommodating staff!

Friendly and accommodating staff!

10

Klaudia

13 jan. 2025

·

Stannade 2 nätter

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)

6

Steven

12 dec. 2024

·

Stannade 3 nätter

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.

10

Anne

12 nov. 2024

·

Stannade 3 nätter

The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay

The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay

10

Melissa

13 juni 2024

·

Stannade 2 nätter

Staff was excellent! Very helpful!

Staff was excellent! Very helpful!

8

James

6 okt. 2025

·

Stannade 2 nätter

Excellent location and the staff was amazing. They allowed us to check in early which was very helpful considering we had just flown in that morning. Thanks!

Excellent location and the staff was amazing. They allowed us to check in early which was very helpful considering we had just flown in that morning. Thanks!

10

DavidTuyet

14 nov. 2025

·

Stannade 2 nätter

Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy. The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it fixed. When requested our daily supply of coffee packages, both the front desk (condescending) and the cleaning staff were not readily responsive. BTB Fresno, CA, USA

Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy. The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it fixed. When requested our daily supply of coffee packages, both the front desk (condescending) and the cleaning staff were not readily responsive. BTB Fresno, CA, USA

2

Helen

28 maj 2024

·

Stannade 4 nätter

I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!

I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!

4

Gordon

31 juli 2025

·

Stannade 4 nätter

Front desk staff were not very helpful are sympathetic with our problems.

Front desk staff were not very helpful are sympathetic with our problems.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Konsekvent berömt för ett centralt, promenadvänligt läge nära viktiga sevärdheter, spårvagnar och restauranger, vilket gör sightseeing enkelt. Parkering finns på plats eller i närheten, men åtkomsten kan vara knepig.

Relaterade gästrecensioner

10

marko

16 aug. 2024

·

Stannade 2 nätter

Good, in center of Gent. As expected.

Good, in center of Gent. As expected.

8

EITEL

23 mars 2024

·

Stannade 2 nätter

Nice hotel, well located

Nice hotel, well located

10

Richard

5 juli 2024

·

Stannade 1 natt

Ideally located for centre.

Ideally located for centre.

6

Wesley

17 mars 2024

·

Stannade 1 natt

Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.

Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.

10

Enrique

1 jan. 2025

·

Stannade 1 natt

Excelente atención desde la llegada que por cierto, fue muy temprano, a pesar de eso nos atendieron divinamente y nos dieron el cuarto, es muy céntrico, TODO es muy cerca del Hotel como para ir a pie, literalmente saliendo estaba el callejón de los graffitis y si sales por otra puerta estaba en Christmas Market, de lujo el lugar y la atención 👍

Excelente atención desde la llegada que por cierto, fue muy temprano, a pesar de eso nos atendieron divinamente y nos dieron el cuarto, es muy céntrico, TODO es muy cerca del Hotel como para ir a pie, literalmente saliendo estaba el callejón de los graffitis y si sales por otra puerta estaba en Christmas Market, de lujo el lugar y la atención 👍

10

Heather

27 maj 2025

·

Stannade 4 nätter

Great location, happy with our time relaxing and sightseeing in Ghent.

Great location, happy with our time relaxing and sightseeing in Ghent.

10

Jon

2 juni 2025

·

Stannade 1 natt

Centre of town location is incredible

Centre of town location is incredible

10

Jed

25 sep. 2025

·

Stannade 1 natt

Great location that is close to the city center and many attractions. Nice and safe hotel.

Great location that is close to the city center and many attractions. Nice and safe hotel.

10

Ailene

31 okt. 2024

·

Stannade 5 nätter

Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.

Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.

10

Mozher

16 juni 2024

·

Stannade 3 nätter

This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.

This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten lovordas ofta för kvalitet och variation, även om vissa tyckte den var genomsnittlig eller för dyr. Ett fåtal upplevde meningsskiljaktigheter om huruvida frukosten var inkluderad.

Relaterade gästrecensioner

6

Timo

10 juli 2025

·

Stannade 1 natt

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth

10

Juan Manuel

3 feb. 2026

·

Stannade 2 nätter

Buen hotel con un buen desayuno y localizado para evitar el coche

Buen hotel con un buen desayuno y localizado para evitar el coche

6

Herman

27 dec. 2025

·

Stannade 1 natt

Het was ok, niet leuk dat het ontbijt werd aangerekend terwijl het inbegrepen was

Het was ok, niet leuk dat het ontbijt werd aangerekend terwijl het inbegrepen was

8

Johan

24 nov. 2023

·

Stannade 6 nätter

Breakfast was poor ,espesially for that price.

Breakfast was poor ,espesially for that price.

6

Scott

8 aug. 2025

·

Stannade 2 nätter

Old dated hotel. Very expensive average breakfast. Staff people were nice.

Old dated hotel. Very expensive average breakfast. Staff people were nice.

10

Martyn

19 okt. 2024

·

Stannade 4 nätter

Great central location. Nice room. Good breakfast choices. Nice bar too.

Great central location. Nice room. Good breakfast choices. Nice bar too.

10

Mathilde

31 juli 2023

·

Stannade 1 natt

I've stayed there many times and this stay confirmed it wasn't the last time! Perfect location ; breakfast buffet still amazing (f.i salmon, cucumbers, delicious potatoes croquettes...); big rooms ; appreciable outdoor swimming pool. Great stay!

I've stayed there many times and this stay confirmed it wasn't the last time! Perfect location ; breakfast buffet still amazing (f.i salmon, cucumbers, delicious potatoes croquettes...); big rooms ; appreciable outdoor swimming pool. Great stay!

10

Mathilde

15 jan. 2024

·

Stannade 1 natt

Je séjourne souvent dans cet hôtel et y suis toujours satisfaite. Très bon accueil ; meilleur petit-déjeuner de tous les Novotel) ; localisation au cœur de la ville et en été piscine extérieure ! Les chambres sont calmes et confortables bonne offre de chaînes TV/radio.

Je séjourne souvent dans cet hôtel et y suis toujours satisfaite. Très bon accueil ; meilleur petit-déjeuner de tous les Novotel) ; localisation au cœur de la ville et en été piscine extérieure ! Les chambres sont calmes et confortables bonne offre de chaînes TV/radio.

10

Dimitrios

4 feb. 2026

·

Stannade 5 nätter

Clean room, helpful & polite staff, nice breakfast, central location

Clean room, helpful & polite staff, nice breakfast, central location

8

James

19 juli 2025

·

Stannade 3 nätter

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

6

Fredrik

för 2 veckor sedan

·

Stannade 1 natt

Helt okay standard för priset

Helt okay standard för priset

4

Eva

9 sep. 2026

·

Stannade 1 natt

Rummet ofräscht, och slitet, sängen skön men dåliga kuddar. Hyfsad frukost!

Rummet ofräscht, och slitet, sängen skön men dåliga kuddar. Hyfsad frukost!

6

Simon

16 juli 2026

·

Stannade 1 natt

Först skulle man checka in online med passnr och allt men väl framme på hotellet behövdes allt göras igen, strul med diverse papper i pärmar och allmän ordning vid incheckning. Långt den sämsta incheckningen på våran Europaresa denna sommaren. Dörren till rummet var halvtradigt och varken barn och fru kunde öppna den. Kändes som handtaget eller karen skulle gå sönder när som. Det bästa med boendet var poolen! ☀️🏊‍♂️

Först skulle man checka in online med passnr och allt men väl framme på hotellet behövdes allt göras igen, strul med diverse papper i pärmar och allmän ordning vid incheckning. Långt den sämsta incheckningen på våran Europaresa denna sommaren. Dörren till rummet var halvtradigt och varken barn och fru kunde öppna den. Kändes som handtaget eller karen skulle gå sönder när som. Det bästa med boendet var poolen! ☀️🏊‍♂️

10

Henrik

28 juni 2026

·

Stannade 1 natt

Trevligt med ett poolområde, men när det är 35 grader varmt hade det såklart varit bra med någon form av skugga runt poolen. Typ parasoller.

Trevligt med ett poolområde, men när det är 35 grader varmt hade det såklart varit bra med någon form av skugga runt poolen. Typ parasoller.

8

Johan

23 juni 2026

·

Stannade 1 natt

Tråkiga rum. Borde underhållas bättre.

Tråkiga rum. Borde underhållas bättre.

Boendets policy

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Från 15:00 till 23:59

Innan 12:00

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Priser för kommande datum

oktober 2026

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9 $203	10
11 $120	12 $203	13 $209	14 $176	15 $185	16 $207	17
18 $84	19 $175	20 $189	21 $183	22 $152	23 $180	24 $193
25 $90	26 $115	27 $159	28 $154	29 $150	30 $158	31 $167

november 2026

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Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.