Silvermine Beach Resort

Hotel tres bien situe mais l hotel n ai pas du tous entretenu beaucoup de chose a revoir .il faut etre tolerant car apres la covid c est tres difficile. Bonne randonnée a faire . Je souhaite au propriétaire toute ma compassion

裝修老舊

Arrive at 11pm Morning ask for a late check out they gave me 1/2 hour 11:30 am For a hotel that was empty they could have giving me till noon But they wanted more money for a room that I only stay for 11 hrs Sometimes curtesy is more valuable then money

Well, it’s started with “pool under renovation”, thereby the were no explicit mentioning about this on the website, all what you can read is “seasonal pool”, but there are no dates mentioned, so the fair assumption is it’s open. The were no spa open neither also due the renovation again without any previous notice. And this was the only reason I booked this hotel to relax for a weekend after the hard business week. If I could move I would do it but guess what it was not refundable. In my view, it’s a pure cheating. The hotel is very outdated and in the bad condition (although the room itself is just ok), also far away from everything, so that if you paying for a taxi to go for a qualitative spa and sightseeings you pay the same price as for hotel itself. On top it was a deposit taken of HKD 500 (not huge but still), which the hotel could not return upon the check out and mentioned it will be credited in ca. 4 weeks (without any interest 😊, I assume). Finally, the first thing I heard at 1.00 am by check in was “if you loose your key card we will charge you and if check out later than 11.00 am we will charge you”. But for the missing pool and spa just “oh… sorry for that “. Not even a compensation offered. Ridicules experience - never ever.

This is a great hotel if you want to hang out on the beach. Otherwise I suggest you to stay in the city. I