Mercure Hull Grange Park Hotel

Breakfast choices were excellent. Parking was adjacent and plentiful. All staff we met were good. The room (139) felt a bit weary, the beds not particularly comfortable. The shower was over a bath, ok, but the bath sides were very high for people with stiff legs. One lamp was not working, the toilet flush handle was loose on the wall. Nothing dreadful but could be improved.

Room was large and pleasant enough but absolutely awful night sleep due to a very noisy radiator next to the bed through the night. Very disappointing for the price paid.

Great stay, really friendly staff, good breakfast mushrooms were particularly great. We used swimming pool and steam room which were tired but great to use.

Room and pool jacuzzi wer all good. Massive bed

I managed to unfortunately walk in the back way. I walked through the car park. It was strange as there was no signage and just followed arrows for reception. The guy on reception looked like I was an inconvenience and very dismissive. He said the bars over there and the restaurants over there. Barely a welcome and then told me the lift was out and right. He could have said it’s to the right by the stairs. Because I got lost. He never told me about breakfast or anything else. The room was excellently cleaned but it had stains on the carpet which were off putting and a stain on the chair. The cleaning staff were clean and efficient. The breakfast room staff were amazing and helpful. And friendly. Breakfast itself was good. Lots to choose from and easy to get to. Hot and cold available. The reception staff when I checked out were friendly and chatty and asked about my day like they cared. In some areas there needs to be a bit of renovation but other than that a pleasant stay.