Name: Novotel Jakarta Mangga Dua Square
Address: Jalan Gunung Sahari Raya No 1, Yakarta, ID
Price range: 40 US$–62 US$ per night
Rating: 7.9

Opiniones de los huéspedes

En el Novotel Jakarta Mangga Dua Square, los viajeros destacan su conveniente ubicación cerca de un centro comercial y lugares para eventos, así como su amplia piscina. No obstante, también señalan una limpieza irregular y algunos problemas de mantenimiento en las habitaciones, como accesorios defectuosos.

Las habitaciones suelen ser espaciosas y cómodas, aunque algunos huéspedes informan de aire acondicionado débil o que no funciona, fugas o elementos anticuados. El servicio varía desde excepcionalmente atento y amable hasta lento o poco receptivo, con informes de largos tiempos de espera en el registro de entrada y falta de seguimiento de los problemas. El desayuno suele ser bien valorado, pero a algunos huéspedes les pareció que la selección era demasiado local para los gustos internacionales. Espere un acceso y unas comodidades convenientes, con experiencias que pueden variar según la habitación y el servicio.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La gran piscina se destaca con frecuencia; también hay menciones de un gimnasio y restaurantes en el lugar. Algunos huéspedes informaron de la falta de comodidades básicas en la habitación y de un secador de pelo poco potente, una tarifa de aparcamiento con acceso directo y un caso de problemas de limpieza en la piscina.

Reseñas de huéspedes relacionadas

8

Oleksandr

30 sept 2024

·

Se alojó 7 noches

I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.

10

Anton

8 may 2025

·

Se alojó 2 noches

Staff was nice. Breakfast was great. Nice big swimming pool.

6

Ronald

11 ago 2025

·

Se alojó 2 noches

Zwembad was niet schoon.

8

Moneirah

19 jul 2025

·

Se alojó 5 noches

الفندق لا باس به ويميزه مسبحه الجميل ولكن بشكل عام مناسب للسكن

10

mohamed

10 sept 2023

·

Se alojó 5 noches

The rest and service and swiming pool

10

Ginna

3 feb 2025

·

Se alojó 1 noche

Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!

8

Alvin

20 jul 2023

·

Se alojó 2 noches

There are no amenities like toothbrush and cotton bud. As well the hair dryer is so weak.

8

Toby

21 jul 2024

·

Se alojó 4 noches

Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.

10

Vorada

11 feb 2025

·

Se alojó 3 noches

- ทางเข้ารวมกับห้าง รถทุกคันที่ผ่านต้องจ่าย 5000 idr แม้ไม่ได้จอดรถ เรียกแกรบมารับหน้าล็อบบี้โรงแรมได้ - มีร้านสะดวกซื้อ มีห้าง อาหารเยอะ มีร้านทุเรียนหน้าโรงแรม - ห้องน้ำเป็นกระจก มีม่านปิด แต่ม่านมีรอยเปื้อนราเล็กน้อย - เตียงนอนดี - มีน้ำใส่ขวดแก้วให้ฟรี

2

KAORI

10 jul 2023

·

Se alojó 3 noches

歯ブラシがない（３夜連続）。フェイスタオルがなく持って来てもらったが足拭きマットだった（２夜連続）。グラスは前日、使ったままで新しいものと取り換えていない（３夜連続）。トイレットペーパーの替えがない。冷蔵庫は壊れていて使えない。取り替えてもらったがまた壊れている（３夜連続）。こんな４ッ星ホテル見た事ない。

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Limpieza

Las opiniones son variadas: varios huéspedes encontraron las habitaciones y las instalaciones limpias y bien mantenidas, mientras que otros informaron de habitaciones sucias, olores persistentes o moho leve, y una limpieza irregular.

Reseñas de huéspedes relacionadas

6

chinming

21 sept 2022

·

Se alojó 7 noches

房間不是很乾淨

10

woojin

31 oct 2025

·

Se alojó 3 noches

Exceptional service with smiles on their faces. The property was clean and well maintained

6

Ronald

11 ago 2025

·

Se alojó 2 noches

Zwembad was niet schoon.

10

Roberto Lelio

21 nov 2022

·

Se alojó 4 noches

Camera pulita e spaziosa, materasso comodo, bagno spazioso ma con poca illuminazione. Ampia e buona colazione. Piscina curata e pulita. Staff cordiale.

10

Ginna

3 feb 2025

·

Se alojó 1 noche

Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!

2

Vaan

21 nov 2025

·

Se alojó 7 noches

The shower head and toilet bidet was leaking. Room was not cleaned 100%. Dirty mug was not cleaned for 4 days despite room being serviced everyday. Room was not cleaned properly, a lot of dirt/rubbish on floor remained there from the first day we checked into room. Staff are friendly but service is very poor. Room service food was bad quality. The room always smelt of cigarette smoke despite it being a non-smoking room. Overall, I wouldn’t recommend this hotel.

2

Mildred Sandra

23 mar 2024

·

Se alojó 8 noches

Staffs are not helpful and lazy. They never follow up on your request Condition of the hotel is very poor and not clean Towel are old and very dirty

2

Faiza

21 ago 2025

·

Se alojó 1 noche

Hôtel très vieux. Propreté à revoir et odeur de moisi dans les chambres.

10

Vorada

11 feb 2025

·

Se alojó 3 noches

- ทางเข้ารวมกับห้าง รถทุกคันที่ผ่านต้องจ่าย 5000 idr แม้ไม่ได้จอดรถ เรียกแกรบมารับหน้าล็อบบี้โรงแรมได้ - มีร้านสะดวกซื้อ มีห้าง อาหารเยอะ มีร้านทุเรียนหน้าโรงแรม - ห้องน้ำเป็นกระจก มีม่านปิด แต่ม่านมีรอยเปื้อนราเล็กน้อย - เตียงนอนดี - มีน้ำใส่ขวดแก้วให้ฟรี

8

fumihiro

20 sept 2024

·

Se alojó 3 noches

1年前に泊まった時はバスマットやシーツに他の人の毛が付いてたけど、Googleに書いたら改善されてた。

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Habitaciones

Las habitaciones suelen ser espaciosas y cómodas, con algo de decoración moderna y vistas a la piscina. Sin embargo, los huéspedes también informaron de aire acondicionado débil o defectuoso, fugas, una puerta del baño que se atasca, elementos anticuados y desgaste ocasional como un suelo astillado.

Reseñas de huéspedes relacionadas

10

Roberto Lelio

21 nov 2022

·

Se alojó 4 noches

Camera pulita e spaziosa, materasso comodo, bagno spazioso ma con poca illuminazione. Ampia e buona colazione. Piscina curata e pulita. Staff cordiale.

6

Khaled

6 jun 2023

·

Se alojó 3 noches

I had to wait more than one hour to be checked in and I was there allready at 16.30 and for 2 days long the air condition was not working

10

Keng Heng

8 sept 2024

·

Se alojó 4 noches

IT WILL BE MUCH BETTER IF THE AIR CONDITIONER IN THE ROOM CAN BE COOLER.

10

Ginna

3 feb 2025

·

Se alojó 1 noche

Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!

2

Vaan

21 nov 2025

·

Se alojó 7 noches

The shower head and toilet bidet was leaking. Room was not cleaned 100%. Dirty mug was not cleaned for 4 days despite room being serviced everyday. Room was not cleaned properly, a lot of dirt/rubbish on floor remained there from the first day we checked into room. Staff are friendly but service is very poor. Room service food was bad quality. The room always smelt of cigarette smoke despite it being a non-smoking room. Overall, I wouldn’t recommend this hotel.

2

Faiza

21 ago 2025

·

Se alojó 1 noche

Hôtel très vieux. Propreté à revoir et odeur de moisi dans les chambres.

6

GANESAN

9 may 2024

·

Se alojó 1 noche

When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back

10

Javier

14 jul 2025

·

Se alojó 3 noches

Incredible services and people. I enjoyed quite a lot coming back after a stressful work day. The only reason I may not give 5 stars, is because my floor room, the wood part, had some splinter and I did injure my foot (nothing terrible but a bit uncomfortable) Besides that, everything else was 10/10.

10

Simon

15 jun 2025

·

Se alojó 5 noches

Nice hotel in a great location for Jakarta International Expo. Very nice, large rooms. Staff were all very friendly and helpful!

10

Hajah Rozanna

18 dic 2023

·

Se alojó 5 noches

i love the interior of the lobby and rooms

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable y servicial, y se destaca la asistencia excepcional. Sin embargo, algunos huéspedes se encontraron con un servicio lento o poco útil, incluidos largos tiempos de espera en el registro de entrada y falta de seguimiento de los problemas.

Reseñas de huéspedes relacionadas

8

Oleksandr

30 sept 2024

·

Se alojó 7 noches

I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.

6

S

15 ago 2025

·

Se alojó 1 noche

It’s a really good hotel in a good location for shopping. There are lots of little bits that stop me giving a top score, check in took 25 minutes even though done on line, breakfast only one barely working coffee machine for a lot of people and long wait for items to be replenished at the buffet. Room keys all stopped working before check out.

10

woojin

31 oct 2025

·

Se alojó 3 noches

Exceptional service with smiles on their faces. The property was clean and well maintained

6

Khaled

6 jun 2023

·

Se alojó 3 noches

I had to wait more than one hour to be checked in and I was there allready at 16.30 and for 2 days long the air condition was not working

10

Ginna

3 feb 2025

·

Se alojó 1 noche

Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!

2

Vaan

21 nov 2025

·

Se alojó 7 noches

The shower head and toilet bidet was leaking. Room was not cleaned 100%. Dirty mug was not cleaned for 4 days despite room being serviced everyday. Room was not cleaned properly, a lot of dirt/rubbish on floor remained there from the first day we checked into room. Staff are friendly but service is very poor. Room service food was bad quality. The room always smelt of cigarette smoke despite it being a non-smoking room. Overall, I wouldn’t recommend this hotel.

2

Mildred Sandra

23 mar 2024

·

Se alojó 8 noches

Staffs are not helpful and lazy. They never follow up on your request Condition of the hotel is very poor and not clean Towel are old and very dirty

10

Craig

18 sept 2024

·

Se alojó 1 noche

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.

6

GANESAN

9 may 2024

·

Se alojó 1 noche

When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back

10

Simon

15 jun 2025

·

Se alojó 5 noches

Nice hotel in a great location for Jakarta International Expo. Very nice, large rooms. Staff were all very friendly and helpful!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para el Jakarta International Expo y las tiendas adyacentes, con tiendas y un centro comercial cerca, además de fácil acceso al transporte. Algunas reseñas señalan que la zona circundante puede parecer deteriorada o poco apta para caminar.

Reseñas de huéspedes relacionadas

8

Oleksandr

30 sept 2024

·

Se alojó 7 noches

I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.

10

mark

6 feb 2024

·

Se alojó 3 noches

Great central location to mall right next door to hotel

10

Ginna

3 feb 2025

·

Se alojó 1 noche

Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!

8

Frederik

8 ene 2023

·

Se alojó 19.362 noches

Accommodatie prettig voor paar dagen,airport goed bereikbaar en er is shoppingmall in buurt

8

Changchi

7 nov 2025

·

Se alojó 6 noches

旁邊就是商場！早餐不夠國際化！

8

Kenneth

26 jul 2025

·

Se alojó 5 noches

Good location for those going to JIE

8

KUTAY

6 jun 2024

·

Se alojó 8 noches

Quiet area , not available to walk from outside.Transport is eays.

10

Vorada

11 feb 2025

·

Se alojó 3 noches

- ทางเข้ารวมกับห้าง รถทุกคันที่ผ่านต้องจ่าย 5000 idr แม้ไม่ได้จอดรถ เรียกแกรบมารับหน้าล็อบบี้โรงแรมได้ - มีร้านสะดวกซื้อ มีห้าง อาหารเยอะ มีร้านทุเรียนหน้าโรงแรม - ห้องน้ำเป็นกระจก มีม่านปิด แต่ม่านมีรอยเปื้อนราเล็กน้อย - เตียงนอนดี - มีน้ำใส่ขวดแก้วให้ฟรี

8

sulaiman

23 oct 2025

·

Se alojó 6 noches

Shops nearby | staff

10

Simon

15 jun 2025

·

Se alojó 5 noches

Nice hotel in a great location for Jakarta International Expo. Very nice, large rooms. Staff were all very friendly and helpful!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno se valora comúnmente como bueno, aunque algunos huéspedes sintieron que la selección se inclinaba más hacia la cocina local que internacional. Se menciona la posibilidad de comer en el establecimiento.

Reseñas de huéspedes relacionadas

8

Oleksandr

30 sept 2024

·

Se alojó 7 noches

I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.

6

S

15 ago 2025

·

Se alojó 1 noche

It’s a really good hotel in a good location for shopping. There are lots of little bits that stop me giving a top score, check in took 25 minutes even though done on line, breakfast only one barely working coffee machine for a lot of people and long wait for items to be replenished at the buffet. Room keys all stopped working before check out.

10

Anton

8 may 2025

·

Se alojó 2 noches

Staff was nice. Breakfast was great. Nice big swimming pool.

10

Roberto Lelio

21 nov 2022

·

Se alojó 4 noches

Camera pulita e spaziosa, materasso comodo, bagno spazioso ma con poca illuminazione. Ampia e buona colazione. Piscina curata e pulita. Staff cordiale.

6

Changchi

10 dic 2025

·

Se alojó 3 noches

早餐偏印尼本地料理，對於國際旅客可選擇性少

2

Vaan

21 nov 2025

·

Se alojó 7 noches

The shower head and toilet bidet was leaking. Room was not cleaned 100%. Dirty mug was not cleaned for 4 days despite room being serviced everyday. Room was not cleaned properly, a lot of dirt/rubbish on floor remained there from the first day we checked into room. Staff are friendly but service is very poor. Room service food was bad quality. The room always smelt of cigarette smoke despite it being a non-smoking room. Overall, I wouldn’t recommend this hotel.

8

Changchi

7 nov 2025

·

Se alojó 6 noches

旁邊就是商場！早餐不夠國際化！

10

LAURA

26 ago 2025

·

Se alojó 1 noche

Novotel is my favorite hotel in Jakarta!! Good breakfast. Good energy. Really comfortable and happy stay.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	53 US$
febrero	42 US$
marzo	37 US$
abril	49 US$
mayo	52 US$
junio	48 US$
julio	46 US$
agosto	51 US$
septiembre	53 US$
octubre	54 US$
noviembre	53 US$
diciembre	53 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $55
18 $57	19 $53	20 $45	21 $47	22 $46	23 $47	24 $48
25 $47	26 $48	27 $48	28 $45	29 $48	30 $40	31 $50

DO	LU	MA	MI	JU	VI	SA
1 $44	2 $47	3 $48	4 $51	5 $49	6 $51	7 $51
8 $51	9 $48	10 $48	11 $44	12 $44	13 $44	14 $51
15 $44	16 $52	17 $51	18 $51	19 $62	20 $54	21 $56
22 $59	23 $59	24 $60	25 $56	26 $60	27 $58	28 $51
29 $48	30 $57

Novotel Jakarta Mangga Dua Square

Precios para Novotel Jakarta Mangga Dua Square

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Deluxe, 1 cama de matrimonio grande

Habitación Deluxe, 1 cama de matrimonio grande (Executive)

Habitación Deluxe, 2 camas individuales (Premier Floor)

Habitación Deluxe, 1 cama de matrimonio grande (Premier Floor)

Habitación Deluxe, 1 cama de matrimonio grande

Habitación Deluxe, 2 camas individuales

Suite Deluxe, 1 cama de matrimonio grande (Premier Floor)

Reseñas de los huéspedes sobre Novotel Jakarta Mangga Dua Square

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio