Staz Hotel Heritage

고객이 1층 안내데스크에서 QR로 체크인 합니다. 저말고도 다른분들도 안내판의 전화로 연결해서 문의하고….. 바깥에 병원옆에 있던 주차장도 이제는 사용 못하게 막아놓았습니다.

I chose this hotel for a couple of main reasons: - easy parking (in a lot next to hotel) - close to shopping and dining (underground shopping is right there, and it’s a few blocks to Black Pork Street and Dongmun market The hotel lived up to these expectations. Room was spacious, especially bigger bathroom than a lot of hotels that I’ve been at, but the key drawback was the room temperature. It was at 28 degrees and even though we set it much lower to try to reduce it, it was still too hot so we had to open window to cool down. Unfortunately no luggage rack but good nooks for them to keep them out of the way. There was a bit of a hiccup with the check in, which is all automated but I was able to connect to the reception via WhatsApp and they were able to come out of the office to assist. It was a very comfortable stay in a great location and convenient for parking.

Stayed there at the start and end of my stay in Jeju island and glad that the hotel was within walking distance of the Dongmun market and Pork Street and the underground shopping street. The place was clean and fortunately always had a parking space in the lot but imagine that can get full during peak season.

가성비 최고!! 4박 특혜로 룸업그레이드 해 주셨습니다. Making을 따로 하지 않아도 매일 깨끗하게 청소가 되어 있었으며 공항, 여객선터미널이 가깝고, 지하철, 버스노선도 좋아 이번 여행 일정에 적격인 위치였어요. 주차장이 외부에 있어서 불편한 듯 하였으나 오히려 시내를 둘러볼 때는 잠시 주차를 할 수도 있어서 더 좋았어요. 다음에 또 이용하고 싶은 곳입니다.

접근성도 좋지만 주차와 체크인이 너무 어려웠어요

Close to eating place and easy parking

Convenient location. Clear check-in instructions and easy communication. Easy parking. Clean common areas and rooms.

배정받은 방이 끝 방이라서 좋긴했는데 욕실벽에 긴 머리카락이 붙어있고 큰 수건에선 말하고싶지않은 그곳의 털이 붙어있더라구요. 관덕정 앞이라 버스타긴 아주 좋은 위치였지만 오래된 객실상태가 내 호흡기 건강에 우려스러울 정도였어요.카페트도 상태가 심했습니다. 위치는 진짜 좋습니다.

作為晚到班機只住一晚的飯店非常推薦，地點方便，離機場、東門夜市近、飯店出來就是中央地下街12號出口，隔天早上還可以走路喝解酒湯，房間簡單乾淨沒有煙味，而且是大隻吹風機，缺點是水壓有點微弱，其他都很滿意～

Excellent location, very spacious and clean room.

客房整潔沒有異果

Musky smell, unwelcoming staff with bad customer service, dusty, only 4 plugs for a room for 4 (one was closed off). Area was convenient for the airport and free luggage storage was good. Walkable to Dongmun Market and underground shopping center. Easy for taxi service.

第一天就看到蟑螂

청결한 관리 상태였습니다

Convenient location. Clear check-in instructions and easy communication. Easy parking. Clean common areas and rooms.

Keep your expectations for the stay low. For the price paid, it could be better. We entered the room and saw a dead cockroach near the bed. You will also see drain flies in the toilet. There was a very annoying fan sound and I told the staff but they said it's just loud fan sound in the ceiling and didn't bother clarifying more. It could also be they can't really converse in English. During check-out, I asked the concierge to help call me a taxi to the airport and he refused. Said the timing is not right (it was about 715am) and asked me to just go out to the street and flag a taxi myself. Service is really unacceptable so it's really what you pay is what you get.

카페트가 너무 지저분해서 가족모두 팔에 벌레 물렸어요.냄새도 나고요..

It’s an AI hotel so you check in by yourself. I wouldn’t say I feel very safe because I do prefer having a real person at the front desk for security - the other hotels I’ve stayed at in Seoul have 1-2 people at the desk 24/7 so that’s what I’m used to. The walls and doors were a lot thinner than expected because I could hear noise in all directions whenever people were checking in and out. I woke up quite a few times and didn’t get restful sleep because of that reason. A little odd that they offer shampoo but no conditioner.

I chose this hotel for a couple of main reasons: - easy parking (in a lot next to hotel) - close to shopping and dining (underground shopping is right there, and it’s a few blocks to Black Pork Street and Dongmun market The hotel lived up to these expectations. Room was spacious, especially bigger bathroom than a lot of hotels that I’ve been at, but the key drawback was the room temperature. It was at 28 degrees and even though we set it much lower to try to reduce it, it was still too hot so we had to open window to cool down. Unfortunately no luggage rack but good nooks for them to keep them out of the way. There was a bit of a hiccup with the check in, which is all automated but I was able to connect to the reception via WhatsApp and they were able to come out of the office to assist. It was a very comfortable stay in a great location and convenient for parking.

No Air conditioning on cooler weather. Need to open the window without mosquito net and will eventually hv bug visitors in your room. Plus hearing the street noises.

Only two sockets in a 4 beds room, air con wasn’t cold and the staff has to provided a fan .

Excellent location, very spacious and clean room.

위치는 좋았는대 샤워기 수압이 너무 낮아서 샤워하기가 불편하네요

No charger for recharging cell phone. Sound proof quality is poor. I can hear the water running when people other was taking shower.

Booked presidential suite. Room very big, comes with 2 queen size beds, 2 washing basins n a sitting room. Hotel also allowed 4 adults in this room. Room a bit dusty. Hotel is only 10m from exit 12 of junggang underground shopping street which is about 200m long but keep ur expectations in check, can't compare with seoul underground shopping streets ya.

가성비는 매우 좋습니다. 다만 방음이 전혀.... 민감하신 분 아니라면 추천이요

Nice 4 individual twin beds for us friends. Not a lot of electrical outlet for charging. The location is along the main road and 10 mins to the airport.

No staff with a remote check-in that will leave you confused. The area is not bad, near a market, a temple, and food. However, you can tell the hotel is cutting corners with no staff or people at all inside the building.

When I booked, there wasnt lot of negative reviews and pictures of the room looked ok, worst decision and worst hotel of my 5 nights stay at Jeju. I moved around the island so stayed at different locations as I moved around. Self check in didnt work for me as my reservation mut not have been updated in their system. You need to use kako, whats app etc to contact staff. The 1 staff member seemed miserable with his job but did help me with updating my reservation so that i could self check in, and it woked the second time. I went to breakfast the next morning, and the ‘chef’ who was on the backside of the restaurant was the peron who collected th breakfast coupons, however, doesnt greet or acknowledge guests, nor indicates he collects the breakfast coupons. I went to th front desk to ask, who do I give the coupon to. As I rentered the breakfast area, another staff member stated in korean, most guest do the same thing I did as no one realizes thier process. You would think, to lessen guest confusion, signage could be added at the front of the breakfast area, as its not staffed. Entry to breakfast must be before 9:30 and the area closes at 10. Shortly after 9:30 they began to clear out the food; I understand if they dont refill the food but as its already buffet style laid out, didnt understand why they cleared the food There were other families still eating. A couple came in around 9:40 and they were asked to leave as they missed the 9:30 time. AC was very weak in our room.

무인이지만 빠른 응대 좋아요.

This hotel has no front desk and is on self check in basis. You need to have a booking reference to do the self check in from 3pm onwards. I was not given the booking reference prior even though I contacted the hotel few days earlier. Fortunately, there was a WhatsApp number which we could contact the service desk and were given the number promptly after some verification on the booking details.

チエックインが機械なので困っているとすぐに出てきて教えてくれたので助かりました。チエックアウトがわかりにくいかったのが残念です。

셀프체크인 편리하고 친절한 전화응대가 좋아요.

프런트 데스크에 직원도 없고 체크인 키오스크도 불편했고 서비스가 최하등급임

・セルフチェックインが完全な初見殺し。やりたいことは分かるものの、Expedia経由だとセルフチェックイン用の予約番号が届かない。カウンターに係員が常駐しておらず、電話などで無理矢理呼び出さないとチェックイン出来なかった。 ・立地自体はそこそこ良い。サービスを割り切って格安にしている節はあるので、ホテルの性質というか使い方が分かれば、特に問題なく滞在出来るはず。

Keep your expectations for the stay low. For the price paid, it could be better. We entered the room and saw a dead cockroach near the bed. You will also see drain flies in the toilet. There was a very annoying fan sound and I told the staff but they said it's just loud fan sound in the ceiling and didn't bother clarifying more. It could also be they can't really converse in English. During check-out, I asked the concierge to help call me a taxi to the airport and he refused. Said the timing is not right (it was about 715am) and asked me to just go out to the street and flag a taxi myself. Service is really unacceptable so it's really what you pay is what you get.

로비에서 어떤 팀들이 둘러 앉아 있는 상태에서 그 중 어떤 분이 담배를 피시길래...경악을 금치 못하고 카운터 직원에게 바로 알렸더니 직원들은 적극적으로 제지하지 않는 듯한 모습을 보여서 실망스러웠습니다. 호텔 로비에서 버젓이 흡연을 하는 상황은 도저히 이해가 안됩니다. 좀 더 적극적인 조치가 필요하다고 생각됩니다.

Basic but good enough for few nights. Well positioned to access the food/fish market and other walking streets with big selection of shops and restaurants

飯店位置裡公車站很近，門口走出對面就是牧州公署；飯店下方就是地下街；沿著地下街前進就可以前往東門市場、七星街、黑豬肉一條街，機能與位置非常完美！價格也非常親民！下次有機會會再續住！

I chose this hotel for a couple of main reasons: - easy parking (in a lot next to hotel) - close to shopping and dining (underground shopping is right there, and it’s a few blocks to Black Pork Street and Dongmun market The hotel lived up to these expectations. Room was spacious, especially bigger bathroom than a lot of hotels that I’ve been at, but the key drawback was the room temperature. It was at 28 degrees and even though we set it much lower to try to reduce it, it was still too hot so we had to open window to cool down. Unfortunately no luggage rack but good nooks for them to keep them out of the way. There was a bit of a hiccup with the check in, which is all automated but I was able to connect to the reception via WhatsApp and they were able to come out of the office to assist. It was a very comfortable stay in a great location and convenient for parking.

作為晚到班機只住一晚的飯店非常推薦，地點方便，離機場、東門夜市近、飯店出來就是中央地下街12號出口，隔天早上還可以走路喝解酒湯，房間簡單乾淨沒有煙味，而且是大隻吹風機，缺點是水壓有點微弱，其他都很滿意～

Great place to go from the airport to old downtown area and old market place also.

Excellent location, very spacious and clean room.

제주도 동문시장 접근성이 최고 입니다. 대중교통도 무척이나 편리합니다.

친구 네명과 방 하나에 숙박했는데 불편없이 편하게 지냈습니다. 공항에서 가깝고 동문시장 근처 여행하기 좋습니다.

Convenient location. Clear check-in instructions and easy communication. Easy parking. Clean common areas and rooms.

飯店位置超棒，離機場只要10分鐘，到新羅免稅店只要25分鐘，離東門市場只有一站之距，飯店門口就是中央地下街12號出口，建議之後的住客，可以從機場搭316、365、466公車，在觀德亭站下車，飯店就在公車站牌正對面…

When I booked, there wasnt lot of negative reviews and pictures of the room looked ok, worst decision and worst hotel of my 5 nights stay at Jeju. I moved around the island so stayed at different locations as I moved around. Self check in didnt work for me as my reservation mut not have been updated in their system. You need to use kako, whats app etc to contact staff. The 1 staff member seemed miserable with his job but did help me with updating my reservation so that i could self check in, and it woked the second time. I went to breakfast the next morning, and the ‘chef’ who was on the backside of the restaurant was the peron who collected th breakfast coupons, however, doesnt greet or acknowledge guests, nor indicates he collects the breakfast coupons. I went to th front desk to ask, who do I give the coupon to. As I rentered the breakfast area, another staff member stated in korean, most guest do the same thing I did as no one realizes thier process. You would think, to lessen guest confusion, signage could be added at the front of the breakfast area, as its not staffed. Entry to breakfast must be before 9:30 and the area closes at 10. Shortly after 9:30 they began to clear out the food; I understand if they dont refill the food but as its already buffet style laid out, didnt understand why they cleared the food There were other families still eating. A couple came in around 9:40 and they were asked to leave as they missed the 9:30 time. AC was very weak in our room.

Excellent location - Bed very uncomfortable. Only one pillow per person, very flat. Tea, coffee facilities, but no tea/coffee provided. Not enough towels. Still convenient