South Thompson Inn & Conference Centre

El hotel no cuenta con elevador y es complicado subir las maletas por las escaleras

Muy mala experiencia, nos escribieron vía correo electrónico el día de nuestra llegada para preguntarnos la hora de nuestro arribo, porque éramos los únicos huéspedes y debían saber si la cocina la dejaban abierta o cerrada, cuando llegamos lo primero que hicieron fue cobrarnos y luego el encargado nos indicó que la propiedad no se hacía responsable de ningún daño al vehículo que llevábamos, porque la semana previa ya se había presentado un incidente donde le rompieron en la propiedad el medallón a un auto y se robaron lo de su interior, y nadie supo quién era el responsable ya que es una propiedad grande alejada de cualquier centro urbano, luego nos indicó que al ser los únicos en la propiedad nos dejaría cerrada la puerta principal de las 10:00 pm a las 7:00 am sin ninguna persona a la cual acudir, solo nos daba un número para que llamáramos en caso de emergencia, y que alguien llegaría, por supuesto, no me quede con mi familia ahí ante tan buenas referencias, y nos fuimos a otro hotel, y por cierto NO nos reembolsaron nada porque para ello teníamos que cancelar la reservación un día antes, en fin, esta fue nuestra experiencia para aquel que le sirva.

Cute room, with nice patio. The staff is not the most professional. Beds are hard and squeaky. The hot tub was not working. Staff didn’t disclose this when I confirmed at check in so it was a surprise when we tried to use it. When asked when it would be fixed we were told they didn’t know, but none of the front desk staff seemed to care. One front desk person pointed at a person drinking a beer and said “that’s the maintenance worker”. The reason we chose to stay outside of town was for these amenities that we could not use at all during our stay. We asked for a partial refund due to this and the manager or owner came with a bottle of wine? I guess that is something.

Everything was great. If you want to go somewhere peaceful with a great view and super friendly and helpful staff, this is the place to go. We had a small issue with some guest noise on a Friday but staff resolved quickly. Love the walk to visit the horses in the mornings and sitting in the gazebo watching birds. I think that this hotel should advertise the golf course next door, I think golfers would love to stay right next to the golf course.

Property is lovely if a bit dated and ‘tired’ looking. Restaurant didn’t look like it’s been open for a long time. Pool and hit tub were closed. Room was supposed to be a king bed room and ended up being two queens, a bit of a disappointment as we rarely get to book that. No room fridge. Coffee machine offers powdered whitener that one expects from a two star roadside motel. Definitely not more than 2.5 to 3 stars.