Thistle London Hyde Park Kensington Gardens
US$ 226
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 226
/noite
Média para setembro
Preços médios mensais
Em Thistle London Hyde Park Kensington Gardens, o preço por noite é, em média, US$ 131 no mês mais barato (janeiro) e US$ 264 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 131 |
| fevereiro | US$ 135 |
| março | US$ 160 |
| abril | US$ 177 |
| maio | US$ 201 |
| junho | US$ 252 |
| julho | US$ 254 |
| agosto | US$ 181 |
| setembro | US$ 226 |
| outubro | US$ 212 |
| novembro | US$ 230 |
| dezembro | US$ 264 |
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set. · US$ 226
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Mais caro: dezembro (aprox. US$ 264)
Mais barato: janeiro (aprox. US$ 131)
Sobre este alojamento
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e um salão de banquetes.
Comodidades
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem Check-in rápido, registo de saída rápido e um serviço de limpeza a seco. Este hotel tem 3 salas de reuniões, para organizar os seus eventos. Há estacionamento no local.
Restaurante
Satisfaça o apetite com a deliciosa cozinha internacional no The Brasserie, um cervejaria que conta com um bar/lounge e uma magnífica vista para o jardim. Se lhe apetecer desfrutar da privacidade dos seus aposentos, dê uma olhada pela ementa do serviço de quarto (a horas específicas). O hotel serve pequeno-almoços tipo inglês durante a semana entre as 7:00 e as 10:00 e aos fins de semana entre as 7:00 e as 11:00, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 175 quartos com ar condicionado e Smart TV. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Thistle London Hyde Park Kensington Gardens ficará numa localização central em Londres, a 3 minuto(s) a pé de Kensington Gardens e a 9 minuto(s) de Hyde Park. Este hotel está a 2,4 km (1,5 mi) de Kensington Palace e a 2,5 km (1,6 mi) de Royal Albert Hall.
O que há nas proximidades
Kensington Gardens(0.1 milhas)
Queensway(0.2 milhas)
Hyde Park(0.5 milhas)
Kensington Palace(0.6 milhas)
Paddington Central(0.7 milhas)
Portobello Road Market(0.7 milhas)
Kensington High Street(0.8 milhas)
Royal Albert Hall(0.9 milhas)
Imperial College(1 milhas)
Oxford Street(1.1 milhas)
Marble Arch(1.1 milhas)
Park Lane(1.2 milhas)
Cromwell Road(1.3 milhas)
Selfridges(1.4 milhas)
Victoria and Albert Museum(1.4 milhas)
Londres (LCY-London City)(13 milhas)
Aeroporto de Heathrow (LHR)(15.3 milhas)
Aeroporto de Gatwick (LGW)(57.4 milhas)
Londres (LTN-Luton)(37.3 milhas)
Londres (STN-Stansted)(73.2 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Serviços de limpeza
Localização
104 Bayswater Rd, Lancaster Gate, Londres, Inglaterra, Reino Unido
Kensington Gardens (0.1 milhas)
Queensway (0.2 milhas)
Hyde Park (0.5 milhas)
Kensington Palace (0.6 milhas)
Paddington Central (0.7 milhas)
Portobello Road Market (0.7 milhas)
Avaliações dos hóspedes
8
Bom
Com base em 1.650 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
42%
Família
25%
Grupos
13%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em diversas avaliações, o Thistle London Hyde Park Kensington Gardens recebe muitos elogios por sua excelente localização perto do Hyde Park e pela simpatia da equipe, embora preocupações recorrentes incluam quartos pequenos, problemas com o controle de temperatura e falhas ocasionais no serviço ou na manutenção.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em diversas avaliações, o Thistle London Hyde Park Kensington Gardens recebe muitos elogios por sua excelente localização perto do Hyde Park e pela simpatia da equipe, embora preocupações recorrentes incluam quartos pequenos, problemas com o controle de temperatura e falhas ocasionais no serviço ou na manutenção.
Alguns quartos oferecem vistas agradáveis do parque e camas confortáveis. As opiniões sobre o café da manhã são variadas, com boa variedade relatada, juntamente com itens mornos e máquinas de café inconfiáveis; os elevadores são pequenos e podem ser lentos. Espere uma base conveniente com conforto simples, e não luxo completo.
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Instalações
Um bar/restaurante no local e estacionamento pago sob o hotel estão disponíveis. Várias avaliações mencionam elevadores muito pequenos que podem ser lentos.
Avaliações dos hóspedes relacionadas
8
Mark
14 de mai. de 2024
·
A estadia foi de 2 noites
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
8
chris
22 de jul. de 2025
·
A estadia foi de 3 noites
Good location. Misleading external photo of property, actually situated above a vehicle fueling station. Small lift service and lobby area.
Good location. Misleading external photo of property, actually situated above a vehicle fueling station. Small lift service and lobby area.
10
chad
10 de jun. de 2025
·
A estadia foi de 3 noites
Loved our stay here! If you're looking for a quiet and safe place to stay out of the hustle and bustle of London with a parking garage look no more. I was leery at first as I was reading no elevator (lift) with 9 floors, but it does have 3. We arrived early, and they allowed us to bring our luggage in and kept it for us until we could check in. It is directly across the street from Kensington Gardens and a hop and skip from Kensington Palace. The bus lines stop right there, your minutes from Queensway, and a 15 min walk to Paddington Station. The hotel is clean, with a clean room, and was quiet at night. All staff were friendly and informative. The restaurant wasn’t too bad either with just as nice staff.
Loved our stay here! If you're looking for a quiet and safe place to stay out of the hustle and bustle of London with a parking garage look no more. I was leery at first as I was reading no elevator (lift) with 9 floors, but it does have 3. We arrived early, and they allowed us to bring our luggage in and kept it for us until we could check in. It is directly across the street from Kensington Gardens and a hop and skip from Kensington Palace. The bus lines stop right there, your minutes from Queensway, and a 15 min walk to Paddington Station. The hotel is clean, with a clean room, and was quiet at night. All staff were friendly and informative. The restaurant wasn’t too bad either with just as nice staff.
8
Robert
9 de nov. de 2024
·
A estadia foi de 4 noites
Pros: excellent location, room size good considering price. Rooms clean and well maintained. On site bar open late, with attentive staff. Front office staff very pleasant, even considering the high volume of check ins and check outs that happen each day. Near a metro station and across from Kensington Garden (we enjoyed the view of the Garden from our room on an upper floor). Suggestions: The Bar/Restaurant bathrooms get a pretty high volume and need to be cleaned more frequently throughout the day. Note: If you have any physical challenges, the elevators get backed up with the many travelers with lots of luggage. We used the stairs most to the time, which was fine, but if you have physical mobility issues and are using this hotel as a base, you may be a bit frustrated.
Pros: excellent location, room size good considering price. Rooms clean and well maintained. On site bar open late, with attentive staff. Front office staff very pleasant, even considering the high volume of check ins and check outs that happen each day. Near a metro station and across from Kensington Garden (we enjoyed the view of the Garden from our room on an upper floor). Suggestions: The Bar/Restaurant bathrooms get a pretty high volume and need to be cleaned more frequently throughout the day. Note: If you have any physical challenges, the elevators get backed up with the many travelers with lots of luggage. We used the stairs most to the time, which was fine, but if you have physical mobility issues and are using this hotel as a base, you may be a bit frustrated.
8
Tom
3 de jan. de 2023
·
A estadia foi de 19.359 noites
A little far out if you’re primarily doing stuff in the primary tourist areas, but if you’re familiar with London and know the tube it’s pretty convenient. Tiny elevators though (like 2x4 feet), and one of them was out so we spent a lot of time waiting for them. I felt bad for what appeared to be an entire marching band checking in with huge instrument cases!
A little far out if you’re primarily doing stuff in the primary tourist areas, but if you’re familiar with London and know the tube it’s pretty convenient. Tiny elevators though (like 2x4 feet), and one of them was out so we spent a lot of time waiting for them. I felt bad for what appeared to be an entire marching band checking in with huge instrument cases!
8
Sheryl
22 de ago. de 2024
·
A estadia foi de 4 noites
Lifts small.
Lifts small.
8
ANDREW
16 de jun. de 2025
·
A estadia foi de 1 noite
Excellent location close to tube Drinks very expensive £28 for 2 x glasses of wine Comfortable and clean - for price paid it was disappointing that breakfast was not included and they wanted £15 per head when round corner plenty of providers at less than £10
Excellent location close to tube Drinks very expensive £28 for 2 x glasses of wine Comfortable and clean - for price paid it was disappointing that breakfast was not included and they wanted £15 per head when round corner plenty of providers at less than £10
10
JOANNE
28 de jan. de 2024
·
A estadia foi de 1 noite
Great hotel . Lovely rooms , good facilities , value for money and parking fully recommend
Great hotel . Lovely rooms , good facilities , value for money and parking fully recommend
6
michael
2 de abr. de 2025
·
A estadia foi de 3 noites
Unfortunately our car was broken into and 2 suitcases stolen whilst parked in the car park underneath the hotel despite the facility being secured between the hours of 10 pm to 6 am. This ruined what was otherwise a pleasant two days walking around London with my wife who was returning from visiting her family in China
Unfortunately our car was broken into and 2 suitcases stolen whilst parked in the car park underneath the hotel despite the facility being secured between the hours of 10 pm to 6 am. This ruined what was otherwise a pleasant two days walking around London with my wife who was returning from visiting her family in China
10
Daniel
15 de mai. de 2025
·
A estadia foi de 1 noite
Great hotel in a lovely location. Parking underneath the hotel was easy to book. Would definitely stay again
Great hotel in a lovely location. Parking underneath the hotel was easy to book. Would definitely stay again
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes encontraram os quartos limpos, às vezes impecáveis, embora vários relatem carpetes manchados, móveis empoeirados, xícaras sujas ou limpeza negligenciada. Os padrões gerais parecem irregulares.
Avaliações dos hóspedes relacionadas
10
MR G F
14 de nov. de 2025
·
A estadia foi de 2 noites
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
6
Marc
5 de fev. de 2024
·
A estadia foi de 2 noites
Good place for short visits. Decent location near bayswater and queensway station. Only negative thing is that they have carpets and it was very dirty plus the ventilation system made me sneeze constantly because of dust in the air. Seems they need to do a proper cleaning in ventilation system and on the carpet. Other than that it was good.
Good place for short visits. Decent location near bayswater and queensway station. Only negative thing is that they have carpets and it was very dirty plus the ventilation system made me sneeze constantly because of dust in the air. Seems they need to do a proper cleaning in ventilation system and on the carpet. Other than that it was good.
10
Mairi
22 de mar. de 2025
·
A estadia foi de 2 noites
Very clean area and rooms
Very clean area and rooms
6
Deborah
14 de jul. de 2025
·
A estadia foi de 1 noite
Check in was wonderful, friendly, engaging staff. Very easy. The location for us was great bordering Hyde Park. When we got up to the room, someone had cut their toe nails and left the remains all over the floor, so clearly the clean routine was not great. It was sorted while we were out. Disappointingly I had emailed the hotel before regarding our stay and they chose to ignore the email.
Check in was wonderful, friendly, engaging staff. Very easy. The location for us was great bordering Hyde Park. When we got up to the room, someone had cut their toe nails and left the remains all over the floor, so clearly the clean routine was not great. It was sorted while we were out. Disappointingly I had emailed the hotel before regarding our stay and they chose to ignore the email.
6
Richard
22 de abr. de 2023
·
A estadia foi de 1 noite
The bedroom was fine, although a lot smaller than the images on hotels.com would indicate. It was clean and the bed was comfortable. Reception was helpful. But the corridor outside of our room smelt terribly of mold - not what you expect at this price of hotel.
The bedroom was fine, although a lot smaller than the images on hotels.com would indicate. It was clean and the bed was comfortable. Reception was helpful. But the corridor outside of our room smelt terribly of mold - not what you expect at this price of hotel.
4
JT
25 de jul. de 2025
·
A estadia foi de 2 noites
Pictures seemingly leave out the hotel is above a Shell station and the garden view includes a lovely view of the gas station. Room wasn’t clean, shower faucet dripped, carpet was stained, drapes were covered in dust and stains. This was a poor choice of a place to stay.
Pictures seemingly leave out the hotel is above a Shell station and the garden view includes a lovely view of the gas station. Room wasn’t clean, shower faucet dripped, carpet was stained, drapes were covered in dust and stains. This was a poor choice of a place to stay.
6
Michael
10 de fev. de 2025
·
A estadia foi de 3 noites
Nice property and shower. Tea cups not washed and tea bags not replaced
Nice property and shower. Tea cups not washed and tea bags not replaced
10
Cindy
16 de abr. de 2025
·
A estadia foi de 2 noites
A lovely hotel within walking distance of Kensington Gardens and Hyde Park. Very clean, comfortable and quiet.
A lovely hotel within walking distance of Kensington Gardens and Hyde Park. Very clean, comfortable and quiet.
8
Tina
7 de jul. de 2025
·
A estadia foi de 2 noites
Location - Great, can’t fault location. Hotel Room - some furniture Outdated made the room appear dark. Bathroom - Shower over Bathroom. Hopping into the bath you must be careful if you have knee instability. No place for hand towels or hooks for towels. Toilet pressure not great. Air conditioning didn’t seem to work properly. Told reception. Room phone not working, light in entry area of room not working Served tea and two cups were dirty, told staff member. Next day at breakfast found another dirty cup, told the Chef this was the 2nd time. Breakfast good selection. This would not be my first choice next time even IF location is great.
Location - Great, can’t fault location. Hotel Room - some furniture Outdated made the room appear dark. Bathroom - Shower over Bathroom. Hopping into the bath you must be careful if you have knee instability. No place for hand towels or hooks for towels. Toilet pressure not great. Air conditioning didn’t seem to work properly. Told reception. Room phone not working, light in entry area of room not working Served tea and two cups were dirty, told staff member. Next day at breakfast found another dirty cup, told the Chef this was the 2nd time. Breakfast good selection. This would not be my first choice next time even IF location is great.
8
Mary
26 de set. de 2025
·
A estadia foi de 3 noites
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
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Quartos
Os quartos são geralmente compactos, com espaço de armazenamento limitado; alguns parecem datados, mas as camas são confortáveis e alguns quartos oferecem vista para o Hyde Park. Problemas recorrentes incluem aquecimento/ar condicionado difíceis de controlar e ruído ocasional dos corredores ou da rua.
Avaliações dos hóspedes relacionadas
6
Jane
2 de mar. de 2023
·
A estadia foi de 1 noite
Hotel location good, and little Waitrose underneath very useful. Hotel room fine but very small, nowhere to put anything and difficult to get around the bed.
Hotel location good, and little Waitrose underneath very useful. Hotel room fine but very small, nowhere to put anything and difficult to get around the bed.
6
Angela
11 de jun. de 2025
·
A estadia foi de 1 noite
Upgraded to a room that smelt of cigarettes… more so the bathroom. Air conditioning set and not adjustable so it was either cold where you wrapped up to then too hot that you chuck the covers off. A sleepless night. The air conditioning was locked out to central control and unchangeable in the room.
Upgraded to a room that smelt of cigarettes… more so the bathroom. Air conditioning set and not adjustable so it was either cold where you wrapped up to then too hot that you chuck the covers off. A sleepless night. The air conditioning was locked out to central control and unchangeable in the room.
10
Rachelle
24 de abr. de 2025
·
A estadia foi de 1 noite
The morning was a bit noisy inside and outside the hotel.
The morning was a bit noisy inside and outside the hotel.
8
Laurie
5 de mai. de 2025
·
A estadia foi de 4 noites
The location was good, just a short walk from 2 tube stations and very close to Paddington Station. The AC was not working and it was very hot! The accommodations were basic but it matched the price point. I would stay there again in winter so the lack of AC would not be an issue
The location was good, just a short walk from 2 tube stations and very close to Paddington Station. The AC was not working and it was very hot! The accommodations were basic but it matched the price point. I would stay there again in winter so the lack of AC would not be an issue
10
Kerry
16 de set. de 2024
·
A estadia foi de 3 noites
The room was more spacious and quiet than we expected, and had a view of the treetops in Kensington Gardens.
The room was more spacious and quiet than we expected, and had a view of the treetops in Kensington Gardens.
8
Rasmus
11 de nov. de 2025
·
A estadia foi de 4 noites
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
8
Andrea
17 de fev. de 2025
·
A estadia foi de 2 noites
We stayed for 2 nights in a deluxe twin. The room was clean, beds comfortable, lovely view out to Hyde park with the royal Albert hall and the London eye in eyesight. The hotel must have heating issues as the room had 2 plug in radiators when we arrived. With these on the room was comfortable, without it was cold. Good location
We stayed for 2 nights in a deluxe twin. The room was clean, beds comfortable, lovely view out to Hyde park with the royal Albert hall and the London eye in eyesight. The hotel must have heating issues as the room had 2 plug in radiators when we arrived. With these on the room was comfortable, without it was cold. Good location
8
Luis
30 de jun. de 2024
·
A estadia foi de 9 noites
Great location away from noise and shopping. Rooms are ok, too small, but have no storage (drawers, etc)
Great location away from noise and shopping. Rooms are ok, too small, but have no storage (drawers, etc)
8
Mary
26 de set. de 2025
·
A estadia foi de 3 noites
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
10
Patrick
22 de dez. de 2024
·
A estadia foi de 5 noites
Excellent hotel room with lots of space. Very comfortable beds and good bathroom. Controllable airconditioning was a good bonus. Wonderful view over Hyde park. No noise at night, despite being on a busy street. Wonderful location, close to tube stations and many restaurants and supermarkets. Would stay again and will highly recommend.
Excellent hotel room with lots of space. Very comfortable beds and good bathroom. Controllable airconditioning was a good bonus. Wonderful view over Hyde park. No noise at night, despite being on a busy street. Wonderful location, close to tube stations and many restaurants and supermarkets. Would stay again and will highly recommend.
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Serviço
A equipe é frequentemente descrita como simpática, prestativa e atenciosa, com depósito de bagagem e check-in antecipado ocasional. Reclamações frequentes incluem atendimento lento ou inconsistente na recepção, erros de comunicação ou cobrança e, em alguns casos, overbooking ou problemas para cumprir pedidos.
Avaliações dos hóspedes relacionadas
8
Mark
14 de mai. de 2024
·
A estadia foi de 2 noites
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
10
MR G F
14 de nov. de 2025
·
A estadia foi de 2 noites
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
10
Scott
17 de jul. de 2023
·
A estadia foi de 1 noite
We had a terrific stay at this hotel. The staff is very friendly, professional and accommodating. We arrived very late and had we're greeted with a smile and a fast check in. The bed was very comfortable and the room was clean. The complimentary water and coffee hit the spot - night and morning. The breakfast here is super!!! The staff managing the breakfast service was fantastic too! Everything about the service we received was commendable. We wish that we were staying more than one night. We will definitely stay here again.
We had a terrific stay at this hotel. The staff is very friendly, professional and accommodating. We arrived very late and had we're greeted with a smile and a fast check in. The bed was very comfortable and the room was clean. The complimentary water and coffee hit the spot - night and morning. The breakfast here is super!!! The staff managing the breakfast service was fantastic too! Everything about the service we received was commendable. We wish that we were staying more than one night. We will definitely stay here again.
10
Anna
17 de nov. de 2025
·
A estadia foi de 2 noites
Clean room, amazing breakfast and friendly staff
Clean room, amazing breakfast and friendly staff
10
Peggy
29 de ago. de 2025
·
A estadia foi de 1 noite
The staff was excellent kind and very helpful
The staff was excellent kind and very helpful
4
Shelley
3 de mai. de 2024
·
A estadia foi de 9 noites
I’ve been staying at this thistle for many years. The location is great and transportation easily accessible. This year I found service to be less then par. Check was slow , however while waiting to get rooms I was sitting in lobby . I was in full site of staff yet had to remind staff after to hours that I was waiting and then found out my room was ready The safe in my room was broke and could not be fixed until Monday I arrived on Saturday. My room was changed and had to repack after traveling all day Wake up calls were non existent. I stayed for 9 days and did not get wake up calls for 5 days and days that I did get they were late I did get to the manager who was kind and offered free breakfast . This was appreciated My main concern is that I travel to London yearly , except during Covid. I will definitely have second thoughts about booking Thistle again
I’ve been staying at this thistle for many years. The location is great and transportation easily accessible. This year I found service to be less then par. Check was slow , however while waiting to get rooms I was sitting in lobby . I was in full site of staff yet had to remind staff after to hours that I was waiting and then found out my room was ready The safe in my room was broke and could not be fixed until Monday I arrived on Saturday. My room was changed and had to repack after traveling all day Wake up calls were non existent. I stayed for 9 days and did not get wake up calls for 5 days and days that I did get they were late I did get to the manager who was kind and offered free breakfast . This was appreciated My main concern is that I travel to London yearly , except during Covid. I will definitely have second thoughts about booking Thistle again
2
Tarek
11 de jun. de 2025
·
A estadia foi de 1 noite
So I asked for a late checkout which all was confirmed. Day of checkout I call reception for final arrangements when a rude clueless person (African accent) picks up the phone and tells me that for late checkout I will be charged 20 pounds per hour. I explained to him that this has all been previously agreed and confirmed late checkout at no extra fees especially that I am an elite status member and normally don’t have issues with this. He refused to understand and kept talking over me and being rude as if he owns the place. I asked for his name several times he refused to give his name and insisted he was the DUTY MANAGER. He then hung up on me. I tried calling reception again (by calling number 0) but no one answered. Later I got another call from a different person saying that I need to check out, when I told them their previous colleague confirmed late checkout now but with a fees this person said they cannot even give late checkout with a fees because the hotel is over booked. Now it seems that the staff are not even communicating between each other. I went down to reception to see what the issue is. The man who spoke to me on the phone claiming he was the duty manager was no where to be found. The staff at reception also said they were not sure who he was and were not able to give me more details. So many problems I do not know where to start. Useless hotel. Silly person claiming to be a manager should not be given a phone - he should work in the zoo as a cleaner.
So I asked for a late checkout which all was confirmed. Day of checkout I call reception for final arrangements when a rude clueless person (African accent) picks up the phone and tells me that for late checkout I will be charged 20 pounds per hour. I explained to him that this has all been previously agreed and confirmed late checkout at no extra fees especially that I am an elite status member and normally don’t have issues with this. He refused to understand and kept talking over me and being rude as if he owns the place. I asked for his name several times he refused to give his name and insisted he was the DUTY MANAGER. He then hung up on me. I tried calling reception again (by calling number 0) but no one answered. Later I got another call from a different person saying that I need to check out, when I told them their previous colleague confirmed late checkout now but with a fees this person said they cannot even give late checkout with a fees because the hotel is over booked. Now it seems that the staff are not even communicating between each other. I went down to reception to see what the issue is. The man who spoke to me on the phone claiming he was the duty manager was no where to be found. The staff at reception also said they were not sure who he was and were not able to give me more details. So many problems I do not know where to start. Useless hotel. Silly person claiming to be a manager should not be given a phone - he should work in the zoo as a cleaner.
10
Laney
16 de ago. de 2024
·
A estadia foi de 1 noite
We had an excellent stay at Thistle hotel. Our room was ready early and Rahul was kind enough to let us check in early. The room was spacious and clean. We really appreciated the air conditioning as many of the places we stayed before did not have it. We had dinner in the bar and the service was very good. Thank you for a wonderful stay.
We had an excellent stay at Thistle hotel. Our room was ready early and Rahul was kind enough to let us check in early. The room was spacious and clean. We really appreciated the air conditioning as many of the places we stayed before did not have it. We had dinner in the bar and the service was very good. Thank you for a wonderful stay.
8
penni
25 de jul. de 2023
·
A estadia foi de 2 noites
Great location, clean, comfortable beds, great pressure in shower. The most unfriendly staff at a reception desk I have ever experienced.
Great location, clean, comfortable beds, great pressure in shower. The most unfriendly staff at a reception desk I have ever experienced.
6
Kisita
22 de mai. de 2025
·
A estadia foi de 3 noites
This hotel gave my pre paid room away to another guest when I checked in late, despite me letting them know about my late check in and they did this without making any attempt to contact me. They explained that the hotel was 'overbooked'. But I had already purchased my room and fully paid it. Avoid this hotel. The same thing happened to another guest and we were both left waiting in reception.
This hotel gave my pre paid room away to another guest when I checked in late, despite me letting them know about my late check in and they did this without making any attempt to contact me. They explained that the hotel was 'overbooked'. But I had already purchased my room and fully paid it. Avoid this hotel. The same thing happened to another guest and we were both left waiting in reception.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização em frente aos Kensington Gardens/Hyde Park, com acesso rápido a Queensway, Bayswater e Paddington, além de ônibus e pontos turísticos. A área é tranquila, agradável para caminhar e próxima a restaurantes e lojas.
Avaliações dos hóspedes relacionadas
8
Delta
1 de abr. de 2025
·
A estadia foi de 4 noites
The Thistle Hyde Park Kensington Gardens hotel in London is in a great location. The room was very nice with a great view of Hyde Park. The breakfast was great. The staff was very well dresses and courteous but they could use some additional training to better meet guests' needs. I needed information about taxis in the area, the staff responded quickly but said they were referring me to others. I never received any additional response from the hotel so I had to reach out and find the information myself. This caused me some anxiety and when I got to the hotel, there was an Uber machine in the lobby! That would have been nice to know. Second, we asked for a wake-up call and it came 47 minutes late - not helpful. Third, we said we would be leaving early the next morning and staff assured me we could gets some breakfast items to go since we had paid for breakfast. There was nothing for us when we left early the next day to go on a tour. The positives did outweigh the negatives so we might stay there again.
The Thistle Hyde Park Kensington Gardens hotel in London is in a great location. The room was very nice with a great view of Hyde Park. The breakfast was great. The staff was very well dresses and courteous but they could use some additional training to better meet guests' needs. I needed information about taxis in the area, the staff responded quickly but said they were referring me to others. I never received any additional response from the hotel so I had to reach out and find the information myself. This caused me some anxiety and when I got to the hotel, there was an Uber machine in the lobby! That would have been nice to know. Second, we asked for a wake-up call and it came 47 minutes late - not helpful. Third, we said we would be leaving early the next morning and staff assured me we could gets some breakfast items to go since we had paid for breakfast. There was nothing for us when we left early the next day to go on a tour. The positives did outweigh the negatives so we might stay there again.
8
Søren Birk
11 de nov. de 2025
·
A estadia foi de 6 noites
Location is very good, it is very close the tube (queensway and Bayswater) and Paddington station is 10 min walk. A quiet stay. I like that its right next to Kensington park.
Location is very good, it is very close the tube (queensway and Bayswater) and Paddington station is 10 min walk. A quiet stay. I like that its right next to Kensington park.
8
Rasmus
11 de nov. de 2025
·
A estadia foi de 4 noites
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
10
Donna Mae
24 de mai. de 2025
·
A estadia foi de 4 noites
Great location easy to transit.
Great location easy to transit.
8
Hamish
11 de fev. de 2024
·
A estadia foi de 2 noites
Great location for a weekend in London - close to tube station and attractions. Didn’t spend much time in the actual hotel, but it was clean and comfortable with friendly staff when we were there
Great location for a weekend in London - close to tube station and attractions. Didn’t spend much time in the actual hotel, but it was clean and comfortable with friendly staff when we were there
10
Sonny
19 de jan. de 2025
·
A estadia foi de 4 noites
Excellent location and easy access to public transit and restaurants.
Excellent location and easy access to public transit and restaurants.
8
Jennifer
19 de mai. de 2024
·
A estadia foi de 3 noites
This was my third - and certainly not last - stay at the Thistle London Hyde Park Kensington Gardens Hotel. The staff is extremely polite and helpful. Its location is very close to the Queensway tube station and within approx. 15 minute walk away from Paddington train station. Entrance to beautiful Kensington Gardens park exactly opposite to the hotel.
This was my third - and certainly not last - stay at the Thistle London Hyde Park Kensington Gardens Hotel. The staff is extremely polite and helpful. Its location is very close to the Queensway tube station and within approx. 15 minute walk away from Paddington train station. Entrance to beautiful Kensington Gardens park exactly opposite to the hotel.
10
Kay
14 de mai. de 2025
·
A estadia foi de 3 noites
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
8
Tammy
27 de set. de 2025
·
A estadia foi de 1 noite
Great location
Great location
8
MR R PUGH
7 de out. de 2025
·
A estadia foi de 3 noites
Good location for West Central London with great access to Hyde Park and very convenient underground station.
Good location for West Central London with great access to Hyde Park and very convenient underground station.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado pela variedade e bom custo-benefício, mas muitos observam comida morna, filas e máquinas de café inconfiáveis; os preços do jantar e do bar podem parecer altos. A qualidade geral e o serviço são inconsistentes.
Avaliações dos hóspedes relacionadas
10
MR G F
14 de nov. de 2025
·
A estadia foi de 2 noites
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
10
Jeffrey
18 de mai. de 2024
·
A estadia foi de 8 noites
Really enjoyed the full English style breakfast. Staff was helpful
Really enjoyed the full English style breakfast. Staff was helpful
6
Julian
26 de set. de 2025
·
A estadia foi de 3 noites
Hotel clean and quite well situated, rooms clean but quite small for the price and only one chair to sit on, mini fridge a good idea, option to not have your room cleaned / towels changed daily a good idea especially with a £7 bar voucher but didnt realise it meant that they would not replenish the tea / coffee provisions. Bar area clean but service quite slow aspecially as it comes with a service charge. Only 2 very small lifts not adequate for a hotel that size. Breakfast was the main issue for us, buffet style which is fine platescwarm but food also only luke warm so gone cold by the time you had taken it to the table and only 2 very slow coffee machines serving half pot portions at a time, many people needing to do two requests at a time leading to queues and a long wait for coffees. Toaster doesnt toast the bread in one cycle and there is a sign asking people not to use it twice. Limited continental choices too. Was booked as a surprise trip for my wifes 50th birthday and didnt want to go premier inn / travelodge route as it was a treat however both of us felt we would have had a better experience in a premier inn for a more reasonable price
Hotel clean and quite well situated, rooms clean but quite small for the price and only one chair to sit on, mini fridge a good idea, option to not have your room cleaned / towels changed daily a good idea especially with a £7 bar voucher but didnt realise it meant that they would not replenish the tea / coffee provisions. Bar area clean but service quite slow aspecially as it comes with a service charge. Only 2 very small lifts not adequate for a hotel that size. Breakfast was the main issue for us, buffet style which is fine platescwarm but food also only luke warm so gone cold by the time you had taken it to the table and only 2 very slow coffee machines serving half pot portions at a time, many people needing to do two requests at a time leading to queues and a long wait for coffees. Toaster doesnt toast the bread in one cycle and there is a sign asking people not to use it twice. Limited continental choices too. Was booked as a surprise trip for my wifes 50th birthday and didnt want to go premier inn / travelodge route as it was a treat however both of us felt we would have had a better experience in a premier inn for a more reasonable price
8
Pathma
9 de ago. de 2025
·
A estadia foi de 6 noites
Amenities were great, friendly staff, excellent breakfast, room was small, however, everything we wanted was there. the bed was comfortable.
Amenities were great, friendly staff, excellent breakfast, room was small, however, everything we wanted was there. the bed was comfortable.
8
Ann
16 de jun. de 2025
·
A estadia foi de 3 noites
Spacious room with a green leafy outlook. Convenient to Paddington Station. Good breakfast.
Spacious room with a green leafy outlook. Convenient to Paddington Station. Good breakfast.
10
Kay
14 de mai. de 2025
·
A estadia foi de 3 noites
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
8
Alistair
18 de mai. de 2024
·
A estadia foi de 2 noites
Buffet breakfast poor quality. Very large portions (too large) in evening restaurant and very cold - staff very helpful to turn off aircon and great on reception re: keeping bags, getting a black cab, maps, etc
Buffet breakfast poor quality. Very large portions (too large) in evening restaurant and very cold - staff very helpful to turn off aircon and great on reception re: keeping bags, getting a black cab, maps, etc
10
Knutacious
28 de fev. de 2025
·
A estadia foi de 4 noites
The service and location were outstanding at thisle. It is directly across the street from Hyde Park and just a few blocks away from the underground and a variety of restaurants. The only aspect of this place which could use some improvement is some refinement of the breakfast service. The coffee / espresso maker was broken and the breakfast fell short compared to other offerings in the neighbourhood.
The service and location were outstanding at thisle. It is directly across the street from Hyde Park and just a few blocks away from the underground and a variety of restaurants. The only aspect of this place which could use some improvement is some refinement of the breakfast service. The coffee / espresso maker was broken and the breakfast fell short compared to other offerings in the neighbourhood.
8
Ryan
16 de abr. de 2025
·
A estadia foi de 2 noites
A nice place to stay due to proximity. Rooms were nice and clean. Plenty of room with comfortable bed. Would love to see better breakfast options and coffee was subpar. Coffee machines were old and malfunctioning and just put out rubbish.
A nice place to stay due to proximity. Rooms were nice and clean. Plenty of room with comfortable bed. Would love to see better breakfast options and coffee was subpar. Coffee machines were old and malfunctioning and just put out rubbish.
10
Joshua
27 de jun. de 2025
·
A estadia foi de 4 noites
Great stay. Property and staff were excellent. The breakfast was well worth the extra cost. Centrally located and next to the park which was very nice. Only issue was the AC didn’t work the first night but they gave us a new room the 2nd night
Great stay. Property and staff were excellent. The breakfast was well worth the extra cost. Centrally located and next to the park which was very nice. Only issue was the AC didn’t work the first night but they gave us a new room the 2nd night
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Maria Dalva
20 de jun. de 2026
·
A estadia foi de 2 noites
Equipe muito atenciosa! Quarto limpo, fácil acesso às estações de metrô e pontos de ônibus. Localização excelente, em frente ao Hyde Park.
Equipe muito atenciosa! Quarto limpo, fácil acesso às estações de metrô e pontos de ônibus. Localização excelente, em frente ao Hyde Park.
10
Ligia
21 de fev. de 2026
·
A estadia foi de 3 noites
Quarto e banheiro limpos. Quarto pequeno. Banheiro grande e chuveiro sensacional. Ótimo café da manhã, com diversas opções, eles fazer omeletes, ovo poché na hora. Ótima localização, na frente do Hyde Park, próximo da estação de metro, restaurantes e bares.
Quarto e banheiro limpos. Quarto pequeno. Banheiro grande e chuveiro sensacional. Ótimo café da manhã, com diversas opções, eles fazer omeletes, ovo poché na hora. Ótima localização, na frente do Hyde Park, próximo da estação de metro, restaurantes e bares.
10
Annamaria
3 de fev. de 2026
·
A estadia foi de 5 noites
Cama e banheiro bons. Ótima localização
Cama e banheiro bons. Ótima localização
8
aluizio
26 de jan. de 2026
·
A estadia foi de 1 noite
Atendimento excelente, nos deixaram entrar antes do horario previsto de checkin porem nosso quarto estava com a calefacao quebrada. Somente soubemos disso a noite quando voltamos ao hotel, eles haviam trocado nosso quarto, do 4o andar para o 3o. Infelizmente o 3o andar tinha quartos ainda que estavam sendo reformados, e acredito que o nosso era um deles. O 1o quarto que nos foi designado era otimo, mas o 2o era menor. A equipe esta de parabens pelo atendimento. O cafe da manha é excelente, vale muito a pena
Atendimento excelente, nos deixaram entrar antes do horario previsto de checkin porem nosso quarto estava com a calefacao quebrada. Somente soubemos disso a noite quando voltamos ao hotel, eles haviam trocado nosso quarto, do 4o andar para o 3o. Infelizmente o 3o andar tinha quartos ainda que estavam sendo reformados, e acredito que o nosso era um deles. O 1o quarto que nos foi designado era otimo, mas o 2o era menor. A equipe esta de parabens pelo atendimento. O cafe da manha é excelente, vale muito a pena
10
ROGERIO
7 de jul. de 2025
·
A estadia foi de 5 noites
Excelente localização, bem cuidado, novo. Recomendamos
Excelente localização, bem cuidado, novo. Recomendamos
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-04: 247.89847569274903USD
- 2026-09-05: 292.2046070785522USD
- 2026-09-06: 191.4495863265991USD
- 2026-09-07: 113.5402405090332USD
- 2026-09-08: 315.5087427368164USD
- 2026-09-09: 348.45USD
- 2026-09-10: 289.2135USD
- 2026-09-11: 206.77452394866944USD
- 2026-09-12: 232.4524185180664USD
- 2026-09-13: 171.63638414764404USD
- 2026-09-14: 212.18040115356445USD
- 2026-09-15: 310.83754051208496USD
- 2026-09-16: 337.86687336730955USD
- 2026-09-17: 255.42736562347412USD
- 2026-09-18: 285.88118811798097USD
- 2026-09-19: 266.23910231018067USD
- 2026-09-20: 170.28491041564942USD
- 2026-09-21: 217.58627835845948USD
- 2026-09-22: 281.1052424697876USD
- 2026-09-23: 302.7287335662842USD
- 2026-09-24: 260.83322510528563USD
- 2026-09-25: 247.18347333526611USD
- 2026-09-26: 248.67003240966795USD
- 2026-09-27: 163.52757720184326USD
- 2026-09-28: 225.69508530426026USD
- 2026-09-29: 283.8081899337769USD
- 2026-09-30: 283.8081899337769USD
- 2026-10-01: 205.42306793975828USD
- 2026-10-02: 194.61133125305176USD
- 2026-10-03: 220.28920809936523USD
- 2026-10-04: 166.23050694274903USD
- 2026-10-05: 202.72013819885254USD
- 2026-10-06: 276.5494529647827USD
- 2026-10-07: 275.6993829879761USD
- 2026-10-08: 243.26415520477295USD
- 2026-10-09: 233.80387452697752USD
- 2026-10-10: 239.20975173187256USD
- 2026-10-11: 166.23050694274903USD
- 2026-10-12: 209.4774714126587USD
- 2026-10-13: 259.48176909637453USD
- 2026-10-14: 267.5905760421753USD
- 2026-10-15: 205.42306793975828USD
- 2026-10-16: 190.55692778015137USD
- 2026-10-17: 213.5318748855591USD
- 2026-10-18: 166.23050694274903USD
- 2026-10-19: 195.9627872619629USD
- 2026-10-20: 251.37296215057373USD
- 2026-10-21: 251.37296215057373USD
- 2026-10-22: 172.98784015655517USD
- 2026-10-23: 187.8539803161621USD
- 2026-10-24: 209.4774714126587USD
- 2026-10-25: 175.69078762054443USD
- 2026-10-26: 182.4481208343506USD
- 2026-10-27: 204.07159420776367USD
- 2026-10-28: 214.88333089447022USD
- 2026-10-29: 206.77452394866944USD
- 2026-10-30: 216.23480462646484USD
- 2026-10-31: 673.7199790954589USD
- 2026-11-01: 166.23050694274903USD
- 2026-11-02: 227.0465413131714USD
- 2026-11-03: 278.8537728347778USD
- 2026-11-04: 265.85022241210936USD
Contacte o alojamento com antecedência se planeia chegar após as 23:30, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
O estacionamento está sujeito a restrições de altura dos veículos.
- Tarifa de pequeno-almoço inglês: 22 GBP por pessoa (valor aproximado)
- Tarifa de estacionamento coberto sem assistência: 35.00 GBP por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Serviço de quartos
Limpeza a seco
Serviços de limpeza
Serviços
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Cofre
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Pequeno-almoço no quarto
Sala familiar
Estacionamento
Estacionamento
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito