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Hotel Astoria

236 US$

/ noche

Promedio para noviembre

Hotel Astoria - Image 1

Hotel Astoria - Image 2

Hotel Astoria - Image 3

Hotel Astoria - Image 4

Hotel Astoria - Image 5

Precios para Hotel Astoria

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236 US$

/ noche

Promedio para noviembre

Precios medios mensuales

En Hotel Astoria, los precios por noche son de 222 US$ de media en el mes más barato (enero) y de 461 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en Hotel Astoria por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	222 US$
febrero	222 US$
marzo	228 US$
abril	281 US$
mayo	379 US$
junio	433 US$
julio	408 US$
agosto	400 US$
septiembre	461 US$
octubre	333 US$
noviembre	236 US$
diciembre	245 US$

Más caro: septiembre (aprox. 461 US$)

Más barato: enero (aprox. 222 US$)

Acerca de esta propiedad

Hotel de lujo en Lucerna con club de salud, múltiples opciones gastronómicas y una vibrante vida nocturna.

Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de limpieza
Salones para banquetes
Caja fuerte

Ubicación

Pilatusstrasse 29, Lucerna, Suiza

Más información sobre la ubicación

Opciones de habitación

1

Single Room

Detalles de la oferta

1 Cama Individual

161 ft²

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

2

Triple Room - Standard

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 3

269 ft²

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

2

Deluxe Double Room

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

280 ft²

Aire acondicionado

Calefacción

Caja de seguridad

2

Habitación triple superior

Detalles de la oferta

2 Camas Individuales

y

1 Sofá Cama

Capacidad: 3

301 ft²

Aire acondicionado

Calefacción

Caja de seguridad

2

Deluxe Twin Room (Corner Room)

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

301 ft²

Aire acondicionado

Calefacción

Caja de seguridad

2

Standard Room

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

248 ft²

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

3

Deluxe Twin Room Herzog & De Meuron

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

301 ft²

Aire acondicionado

Calefacción

Caja de seguridad

2

Standard Double Room

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

248 ft²

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

2

Habitación superior con 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

269 ft²

Aire acondicionado

Calefacción

Caja de seguridad

Reseñas de los huéspedes sobre Hotel Astoria

8

Bueno

Basado en 938 comentarios verificados

¿Quién se queda aquí?

Trabajo

28%

Pareja

37%

Familia

16%

Grupo

13%

Solo/a

3%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

El Hotel Astoria recibe elogios constantes por su ubicación céntrica y accesible a pie, cerca de la estación de tren y el casco antiguo, así como por sus habitaciones generalmente limpias y un personal a menudo amable y servicial. Muchos huéspedes disfrutan del animado bar en la azotea y los restaurantes del hotel.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

El Hotel Astoria recibe elogios constantes por su ubicación céntrica y accesible a pie, cerca de la estación de tren y el casco antiguo, así como por sus habitaciones generalmente limpias y un personal a menudo amable y servicial. Muchos huéspedes disfrutan del animado bar en la azotea y los restaurantes del hotel.

Sin embargo, las quejas recurrentes incluyen ruido nocturno (especialmente procedente del club de la azotea), paredes delgadas, habitaciones y baños pequeños o básicos, camas duras y problemas ocasionales con el control de la temperatura. Las opiniones sobre el desayuno varían desde excelentes hasta limitadas o deficientes, y aunque los locales de restauración son populares, algunos los encuentran caros; el gimnasio se describe repetidamente como inadecuado y el aparcamiento es limitado, estrecho o caro. Espere una base cómoda con vibrante vida nocturna cerca, pero las personas con sueño ligero deberían planificar en consecuencia.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El bar en la azotea y los restaurantes del hotel son un punto destacado para muchos, pero el club puede ser muy ruidoso hasta altas horas de la noche. Varias reseñas mencionan un gimnasio decepcionante y ascensores pequeños, y el aparcamiento es limitado, estrecho o caro.

Reseñas de huéspedes relacionadas

8

mohd

25 sept 2025

·

Se alojó 3 noches

Clean room and the staff , parking very expensive

Clean room and the staff , parking very expensive

8

Phil

15 sept 2024

·

Se alojó 4 noches

Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.

Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.

6

wilf

29 ago 2025

·

Se alojó 2 noches

Its a nice hotel in a convenient location but its amenities are poor (fitness room is not usable), the breakfast is average, the rooms dated, and the staff, while professional, were a little too serious/dry. For the money I'd say its a pass next time

Its a nice hotel in a convenient location but its amenities are poor (fitness room is not usable), the breakfast is average, the rooms dated, and the staff, while professional, were a little too serious/dry. For the money I'd say its a pass next time

10

Lana

16 nov 2025

·

Se alojó 4 noches

Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨

Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨

10

Anna

18 jun 2025

·

Se alojó 2 noches

5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel.

5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel.

6

John Pierre

20 feb 2025

·

Se alojó 6 noches

Starter med det positive. Personalet og rengøringen var helt i top. VI kom søndag formiddag og receptionisten, som fortalte os at hun var ny, var meget imødekommende og serviceminded. Stor ros til hende. Resten af personalet var også meget servicemindet, stor ros til dem alle. Morgenmad var rigtig god. Maden smagte utrolig godt og kunne få bacon og æg, som var helt i top. Har prøvet morgen mad mange gange, grundet rejser med arbejde, så har lidt erfaring her. Værelset var ikke så stort. Vi valge et "normalt" værelse, så tænker dette måske er standard. Sengen var ikke så god, kan dog være at vi er vant til en rigtig god kvalitetsseng hjemmefra. Vinduerne ud til gaden var ikke så gode. Vi kunne høre støj fra gaden og der kom kold luft ind gennem vinduerne. Heldigvis er Lucerne ikke så støjende om aftenen, så vi kunne sove, trods trafikken. Hotellet har Penthouse hvor der bliver festet. Desværre kan det høres tydligt. Vi havde værelse på 2. etage og kunne sidste aften, fredag, ikke sove. Så vi var trætte da vi tjekkede ud og skulle rejse hjem igen.Umuligt at sove på toget, så kunne have været rart med nattesøvn. Nogle aftener var der meget uro på gangene fra andre gæster og dette kunne tydligt høres. Meget skuffet over deres "Gym". Var en af grundende til at hotellet blev valgt. To små rum med lidt maskiner i, så dette blev ikke brugt. Alt i alt en ok oplevelse. Havde nok forventet mere til prisen. Det der trækker op i andmeldelsen er personalets Service og Rengøring.

Starter med det positive. Personalet og rengøringen var helt i top. VI kom søndag formiddag og receptionisten, som fortalte os at hun var ny, var meget imødekommende og serviceminded. Stor ros til hende. Resten af personalet var også meget servicemindet, stor ros til dem alle. Morgenmad var rigtig god. Maden smagte utrolig godt og kunne få bacon og æg, som var helt i top. Har prøvet morgen mad mange gange, grundet rejser med arbejde, så har lidt erfaring her. Værelset var ikke så stort. Vi valge et "normalt" værelse, så tænker dette måske er standard. Sengen var ikke så god, kan dog være at vi er vant til en rigtig god kvalitetsseng hjemmefra. Vinduerne ud til gaden var ikke så gode. Vi kunne høre støj fra gaden og der kom kold luft ind gennem vinduerne. Heldigvis er Lucerne ikke så støjende om aftenen, så vi kunne sove, trods trafikken. Hotellet har Penthouse hvor der bliver festet. Desværre kan det høres tydligt. Vi havde værelse på 2. etage og kunne sidste aften, fredag, ikke sove. Så vi var trætte da vi tjekkede ud og skulle rejse hjem igen.Umuligt at sove på toget, så kunne have været rart med nattesøvn. Nogle aftener var der meget uro på gangene fra andre gæster og dette kunne tydligt høres. Meget skuffet over deres "Gym". Var en af grundende til at hotellet blev valgt. To små rum med lidt maskiner i, så dette blev ikke brugt. Alt i alt en ok oplevelse. Havde nok forventet mere til prisen. Det der trækker op i andmeldelsen er personalets Service og Rengøring.

8

Tatsiana

8 jul 2025

·

Se alojó 2 noches

Great location, walkable from train station, and to dream coffee places and dining. Big rooms. Rooftop bar is great!

Great location, walkable from train station, and to dream coffee places and dining. Big rooms. Rooftop bar is great!

10

winston

27 may 2024

·

Se alojó 2 noches

AC was important for me and theirs worked, great breakfast buffet that had scrambled eggs, bacon, sausage links, potato pancakes. Also had smoked salmon which was delicious and included fruit (pineapple, watermelon, grapes, cut into small pieces.. as well as banana, apple and plum). Had great Italian restaurant (called cucina, had fantastic moscato, veal with rissotto was great as well... i heard prosciutto pizza and lamb chops were a hit as well..... they had a rooftop bar/lounge ALSO!

AC was important for me and theirs worked, great breakfast buffet that had scrambled eggs, bacon, sausage links, potato pancakes. Also had smoked salmon which was delicious and included fruit (pineapple, watermelon, grapes, cut into small pieces.. as well as banana, apple and plum). Had great Italian restaurant (called cucina, had fantastic moscato, veal with rissotto was great as well... i heard prosciutto pizza and lamb chops were a hit as well..... they had a rooftop bar/lounge ALSO!

2

Fahad

7 ago 2025

·

Se alojó 3 noches

I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.

I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.

8

Eleni

22 abr 2025

·

Se alojó 2 noches

Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!

Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes informan de habitaciones limpias y espacios bien cuidados, pero varios señalan problemas como sábanas manchadas, platos o neveras sucios y, en algunos casos, moho en el baño.

Reseñas de huéspedes relacionadas

2

Raymond

2 ago 2024

·

Se alojó 2 noches

Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.

Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.

10

John

26 sept 2025

·

Se alojó 2 noches

Verry clean, great breakfast choices great location

Verry clean, great breakfast choices great location

8

Michelle

20 feb 2026

·

Se alojó 3 noches

Clean room, great location close to train station.

Clean room, great location close to train station.

8

Amber-Rae

5 jul 2025

·

Se alojó 3 noches

The hotel itself was fine; there were a couple of things in the room that weren’t great (a stained rug surrounding the bed, and a stained bedsheet). The shower was excellent, as was the breakfast and the staff. The location was also great - it allowed us to walk around the city as much as we wanted and was very convenient for the train station / dock as well. For the price I was expecting something a bit nicer, but it was fine.

The hotel itself was fine; there were a couple of things in the room that weren’t great (a stained rug surrounding the bed, and a stained bedsheet). The shower was excellent, as was the breakfast and the staff. The location was also great - it allowed us to walk around the city as much as we wanted and was very convenient for the train station / dock as well. For the price I was expecting something a bit nicer, but it was fine.

10

Aura L

24 dic 2025

·

Se alojó 2 noches

Limpieza

Limpieza

8

frank

5 oct 2025

·

Se alojó 3 noches

Nice clean property close to everything. Would definitely stay there again.

Nice clean property close to everything. Would definitely stay there again.

2

Michal

26 ene 2026

·

Se alojó 13 noches

ventilation not working, humid rooms, black mold in the bathroom

ventilation not working, humid rooms, black mold in the bathroom

10

Barry

9 jul 2025

·

Se alojó 4 noches

An excellent location with friendly staff and a very clean and welcoming atmosphere. Thank you

An excellent location with friendly staff and a very clean and welcoming atmosphere. Thank you

6

MANPREET

24 oct 2025

·

Se alojó 3 noches

Stayed here for 2 nights! There was old food in the fridge, cups were dirty and bed sheets were dirty. Staff was extremely nice and replaced items but

Stayed here for 2 nights! There was old food in the fridge, cups were dirty and bed sheets were dirty. Staff was extremely nice and replaced items but

10

Vandna

8 sept 2025

·

Se alojó 1 noche

Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!

Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

El tamaño y el estilo de las habitaciones varían mucho: algunas son espaciosas y modernas, mientras que muchos encuentran las habitaciones y los baños pequeños, con duchas estrechas o poca privacidad. El ruido procedente del club de la azotea, la calle y el arrastre de sillas, además de las camas duras y los problemas ocasionales con el aire acondicionado o la temperatura, afectan al sueño.

Reseñas de huéspedes relacionadas

6

Brian

17 jun 2024

·

Se alojó 5 noches

Maybe my expectations were off, but for the very expensive price I paid, the room was small, the amenities were minimal (all-in-one hand-soap, conditioner, shampoo, body wash??), and the noise level on the weekend from the street was loud. (big football matches probably contributed) We also struggled to get our A/C to cool the room at all. Another pet-peeve of mine is only having power/outlet on one of the nightstands next to the bed. Breakfast was good, but having the exact same options all week was a bit of a let down. However, the staff was great, the location was very convenient, and hey, it's Switzerland.

Maybe my expectations were off, but for the very expensive price I paid, the room was small, the amenities were minimal (all-in-one hand-soap, conditioner, shampoo, body wash??), and the noise level on the weekend from the street was loud. (big football matches probably contributed) We also struggled to get our A/C to cool the room at all. Another pet-peeve of mine is only having power/outlet on one of the nightstands next to the bed. Breakfast was good, but having the exact same options all week was a bit of a let down. However, the staff was great, the location was very convenient, and hey, it's Switzerland.

10

Abraham

12 jul 2025

·

Se alojó 2 noches

Upscale looking hotel with a/c. Showers are very small like cruise ship

Upscale looking hotel with a/c. Showers are very small like cruise ship

6

Ricardo

7 nov 2025

·

Se alojó 1 noche

Restroom was too small. No door for privacy either.

Restroom was too small. No door for privacy either.

6

Reza

14 sept 2025

·

Se alojó 3 noches

We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.

We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.

6

Claudie

17 oct 2024

·

Se alojó 4 noches

The hotel has two towers: one has fully renovated rooms, with good size bathrooms, coffee machine, tea… Our room was unfortunately in the other tower so very small bathroom, low pressure shower with uneven water temperature, no coffee machine nor tea, we had to get out of the hotel to grab a coffee. Some hotel offers complimentary coffee in the lobby if coffee is not provided in the rooms but not this one. The Private Breakfast room at the hotel is in my opinion expensive: 30 CHF per person for a standard hotel breakfast buffet. The staff at the reception were polite, helpful and knowledgeable.

The hotel has two towers: one has fully renovated rooms, with good size bathrooms, coffee machine, tea… Our room was unfortunately in the other tower so very small bathroom, low pressure shower with uneven water temperature, no coffee machine nor tea, we had to get out of the hotel to grab a coffee. Some hotel offers complimentary coffee in the lobby if coffee is not provided in the rooms but not this one. The Private Breakfast room at the hotel is in my opinion expensive: 30 CHF per person for a standard hotel breakfast buffet. The staff at the reception were polite, helpful and knowledgeable.

6

Evelyn

27 ago 2025

·

Se alojó 1 noche

The coffee maker in our room did not work. The bed was hard.

The coffee maker in our room did not work. The bed was hard.

6

Harry

9 dic 2025

·

Se alojó 4 noches

Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.

Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.

2

Fahad

7 ago 2025

·

Se alojó 3 noches

I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.

I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.

6

Delia

4 ene 2026

·

Se alojó 1 noche

Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.

Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.

8

HISAKO

10 jun 2025

·

Se alojó 2 noches

シャワーが狭かった

シャワーが狭かった

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio a menudo recibe elogios por su personal amable, servicial y profesional y un registro de entrada sin problemas, pero varios huéspedes informan de interacciones groseras o poco cooperativas en la recepción y errores ocasionales del servicio de limpieza.

Reseñas de huéspedes relacionadas

10

Sami

13 oct 2025

·

Se alojó 3 noches

It's in the center of town everything is within walking distance. Staff very helpful.

It's in the center of town everything is within walking distance. Staff very helpful.

2

Van

21 jul 2025

·

Se alojó 3 noches

The hotel areas is nice however the receptionist and her manager are terrible and inflexible to help and make any corrections for the guests.

The hotel areas is nice however the receptionist and her manager are terrible and inflexible to help and make any corrections for the guests.

6

Lucas

24 jul 2025

·

Se alojó 2 noches

The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.

The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.

10

Seyed

15 sept 2024

·

Se alojó 3 noches

I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.

I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.

2

John

10 feb 2026

·

Se alojó 3 noches

Front end hotel staff was extremely rude

Front end hotel staff was extremely rude

10

Doug

1 ene 2025

·

Se alojó 1 noche

Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options

Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options

10

Ash

9 sept 2024

·

Se alojó 3 noches

The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!

The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!

8

Roya

13 dic 2024

·

Se alojó 2 noches

Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.

Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.

8

Brendan

4 nov 2025

·

Se alojó 8 noches

Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.

Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.

2

Tram

21 jul 2025

·

Se alojó 3 noches

The reservation was clearly made for 1 room with 1 guest, but we were incorrectly charged for 2 guests. When we brought this issue to the attention of your front desk staff, we were surprised to find that there was no effort to correct the charge or accommodate our concern. Your team was not only unhelpful but also unwilling to show any flexibility or care in resolving the matter. This experience was extremely disappointing. We expect transparency and fairness in pricing, and a basic level of customer service—especially when the mistake is on the hotel’s side. Please also provide an explanation of why this issue was ignored despite being raised during the stay. If this matter is not resolved within 7 business days, I will be compelled to leave a formal public review and report this issue to the booking platform and relevant consumer protection services.

The reservation was clearly made for 1 room with 1 guest, but we were incorrectly charged for 2 guests. When we brought this issue to the attention of your front desk staff, we were surprised to find that there was no effort to correct the charge or accommodate our concern. Your team was not only unhelpful but also unwilling to show any flexibility or care in resolving the matter. This experience was extremely disappointing. We expect transparency and fairness in pricing, and a basic level of customer service—especially when the mistake is on the hotel’s side. Please also provide an explanation of why this issue was ignored despite being raised during the stay. If this matter is not resolved within 7 business days, I will be compelled to leave a formal public review and report this issue to the booking platform and relevant consumer protection services.

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Ubicación

Consistentemente céntrico y accesible a pie a la estación de tren, el casco antiguo y los lugares de interés clave. Algunos huéspedes señalan el ruido de la calle o la vida nocturna debido a la bulliciosa zona.

Reseñas de huéspedes relacionadas

8

Michelle

20 feb 2026

·

Se alojó 3 noches

Clean room, great location close to train station.

Clean room, great location close to train station.

10

Amanda

15 jul 2025

·

Se alojó 2 noches

Great location, close to train station and old town

Great location, close to train station and old town

10

John

3 jul 2024

·

Se alojó 3 noches

Great hotel and location to visit the area.

Great hotel and location to visit the area.

8

Ron

6 may 2024

·

Se alojó 4 noches

Very clean, convenient to train station and old town. Parking in basement. Nice restaurants.

Very clean, convenient to train station and old town. Parking in basement. Nice restaurants.

10

Shelley

20 oct 2025

·

Se alojó 3 noches

The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.

The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.

2

Pragya

30 jun 2024

·

Se alojó 2 noches

The hotel is in a very noisy location. People on the street kept talking all night making it hard to sleep. Hotel is very upscale and clean. But windows don’t open at all which made it claustrophobic for me.

The hotel is in a very noisy location. People on the street kept talking all night making it hard to sleep. Hotel is very upscale and clean. But windows don’t open at all which made it claustrophobic for me.

10

Katie

26 jun 2025

·

Se alojó 2 noches

Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere.

Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere.

10

Fadi

24 may 2024

·

Se alojó 2 noches

Great hotel. 10-15 minute walk from main train station and chapel bridge.

Great hotel. 10-15 minute walk from main train station and chapel bridge.

8

Lidia

1 ago 2025

·

Se alojó 3 noches

Excellent location.

Excellent location.

10

Angela

20 oct 2025

·

Se alojó 1 noche

Excelente localização, hotel moderno e ótimos restaurantes no próprio hotel.

Excelente localização, hotel moderno e ótimos restaurantes no próprio hotel.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son variadas, desde excelentes y variados hasta limitados, promedio o deficientes. Los restaurantes del hotel y el bar en la azotea atraen elogios, pero varios huéspedes encontraron la comida decepcionante o cara.

Reseñas de huéspedes relacionadas

6

Lucas

24 jul 2025

·

Se alojó 2 noches

The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.

The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.

10

John

26 sept 2025

·

Se alojó 2 noches

Verry clean, great breakfast choices great location

Verry clean, great breakfast choices great location

8

Hussain

20 jul 2025

·

Se alojó 2 noches

The breakfast is not that good, the pillows not too comfortable

The breakfast is not that good, the pillows not too comfortable

10

Jennifer

8 oct 2024

·

Se alojó 2 noches

We were very impressed with the hotel. The room was clean and comfortable. The staff was very friendly and helpful. The bar was fantastic. We ate at the Italian restaurant, La Cucina, and it was phenomenal. Overall a great stay!

We were very impressed with the hotel. The room was clean and comfortable. The staff was very friendly and helpful. The bar was fantastic. We ate at the Italian restaurant, La Cucina, and it was phenomenal. Overall a great stay!

10

Lana

16 nov 2025

·

Se alojó 4 noches

Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨

Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨

10

sudhindra

11 jul 2024

·

Se alojó 3 noches

Had a very good stay here. Staff were very friendly and the breakfast was real good. The property is located very close to the train station and lots of dining options . We had food at the Thai restaurant located in the property food was very delicious and the chef catered to our vegetation options . Would love to come back to this place .

Had a very good stay here. Staff were very friendly and the breakfast was real good. The property is located very close to the train station and lots of dining options . We had food at the Thai restaurant located in the property food was very delicious and the chef catered to our vegetation options . Would love to come back to this place .

8

Angela

25 dic 2025

·

Se alojó 2 noches

El menú de desayuno es limitado

El menú de desayuno es limitado

10

Shelley

20 oct 2025

·

Se alojó 3 noches

The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.

The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.

6

Jacob

15 dic 2024

·

Se alojó 2 noches

Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.

Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.

6

Delia

4 ene 2026

·

Se alojó 1 noche

Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.

Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.

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10

Lorena

27 jul 2026

·

Se alojó 1 noche

Todo excelente, limpio, bien ubicado, personal atento y desayuno muy bueno y acorde al precio

Todo excelente, limpio, bien ubicado, personal atento y desayuno muy bueno y acorde al precio

10

Rocio

7 jul 2026

·

Se alojó 3 noches

La ubicación excelente. La habitación estaba súper limpia, confortable y amplia y el desayuno fue fabuloso.,

La ubicación excelente. La habitación estaba súper limpia, confortable y amplia y el desayuno fue fabuloso.,

10

Joan

19 jun 2026

·

Se alojó 4 noches

Muy buena ubicación en Lucerna, cerca de la estación de trenes y del centro. La entrada al hotel un poco complicada ya que llegamos con lluvia y el acceso lo hicimos por un lateral poco señalizado. El check-in y check-out rápidos y fáciles. La habitación muy confortable, aunque el diseño del espacio era rectangular con un enorme acristalado que daba a otro edificio enfrente de la cama. Poco funcional ya que eramos dos personas y apenas había una silla y una mesa escritorio pequeña. La estancia fue muy agradable y el buffet desayuno muy completo.

Muy buena ubicación en Lucerna, cerca de la estación de trenes y del centro. La entrada al hotel un poco complicada ya que llegamos con lluvia y el acceso lo hicimos por un lateral poco señalizado. El check-in y check-out rápidos y fáciles. La habitación muy confortable, aunque el diseño del espacio era rectangular con un enorme acristalado que daba a otro edificio enfrente de la cama. Poco funcional ya que eramos dos personas y apenas había una silla y una mesa escritorio pequeña. La estancia fue muy agradable y el buffet desayuno muy completo.

10

ANDREA

7 ene 2026

·

Se alojó 3 noches

Súper bonito hotel y mega bien ubicado

Súper bonito hotel y mega bien ubicado

2

Linda

2 ene 2026

·

Se alojó 2 noches

Pésimo servicio, muy malas camas, mucho ruido

Pésimo servicio, muy malas camas, mucho ruido

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

Entrada a partir de la(s) 15:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

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Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2	3	4 $189	5 $267	6 $190	7 $189
8 $189	9 $189	10 $168	11 $190	12 $190	13 $215	14 $204
15 $188	16 $190	17 $190	18 $190	19 $313	20 $190	21 $190
22 $190	23 $190	24 $190	25 $190	26 $190	27 $190	28 $190
29 $190	30 $190

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-11-04: 188.77779804980466USD
2026-11-05: 267.2033512685547USD
2026-11-06: 189.507232USD
2026-11-07: 188.9666048330078USD
2026-11-08: 188.85902169140624USD
2026-11-09: 188.85902169140624USD
2026-11-10: 167.5094398378906USD
2026-11-11: 189.58449141992185USD
2026-11-12: 189.58449141992185USD
2026-11-13: 215.26923283886717USD
2026-11-14: 204.4702639550781USD
2026-11-15: 187.98160729296873USD
2026-11-16: 189.58449141992185USD
2026-11-17: 189.58449141992185USD
2026-11-18: 189.58449141992185USD
2026-11-19: 313.3207552148437USD
2026-11-20: 189.58449141992185USD
2026-11-21: 189.58449141992185USD
2026-11-22: 189.58449141992185USD
2026-11-23: 189.58449141992185USD
2026-11-24: 189.58449141992185USD
2026-11-25: 189.58449141992185USD
2026-11-26: 189.58449141992185USD
2026-11-27: 189.58449141992185USD
2026-11-28: 189.70966472265624USD
2026-11-29: 189.58449141992185USD
2026-11-30: 189.58449141992185USD
2026-12-01: 185.58212054199217USD
2026-12-02: 259.2731917958984USD
2026-12-03: 268.33785659765624USD
2026-12-04: 268.91126152832027USD
2026-12-05: 204.08127255761715USD
2026-12-06: 203.57687254199217USD
2026-12-07: 243.7350731191406USD
2026-12-08: 263.2401592568359USD
2026-12-09: 201.60801009667966USD
2026-12-10: 203.2458857734375USD
2026-12-11: 332.3281170175781USD
2026-12-12: 170.87844478710934USD
2026-12-13: 199.4258519316406USD
2026-12-14: 201.38484672558593USD
2026-12-15: 199.3523851220703USD
2026-12-16: 201.38484672558593USD
2026-12-17: 199.3523851220703USD
2026-12-18: 241.20145495410154USD
2026-12-19: 258.4981778769531USD
2026-12-20: 284.5124130458984USD
2026-12-21: 199.3523851220703USD
2026-12-22: 194.18587163867187USD
2026-12-23: 199.3523851220703USD
2026-12-24: 203.57687254199217USD
2026-12-25: 268.33785659765624USD
2026-12-26: 285.6216915097656USD
2026-12-27: 297.87127378906246USD
2026-12-28: 203.57687254199217USD
2026-12-29: 200.44208273339842USD
2026-12-30: 298.08307649023436USD
2026-12-31: 390.5749238300781USD
2027-01-01: 189.58449141992185USD
2027-01-02: 189.58449141992185USD
2027-01-03: 189.9901291162109USD
2027-01-04: 189.58449141992185USD