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Cascada Boutique Hotel

US$ 447

/ noite

Média para setembro

Cascada Boutique Hotel - Saguão

Cascada Boutique Hotel - Quarto

Cascada Boutique Hotel - Quarto

Cascada Boutique Hotel - Restaurante

Cascada Boutique Hotel - Banheiro

Preços para Cascada Boutique Hotel

Selecione datas para ver preços e disponibilidade

US$ 447

/ noite

Média para setembro

Média de preços por mês

Em Cascada Boutique Hotel, a diária custa em média US$ 205 no mês mais barato (fevereiro) e US$ 487 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio da diária em Cascada Boutique Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 218
fevereiro	US$ 205
março	US$ 215
abril	US$ 271
maio	US$ 422
junho	US$ 487
julho	US$ 422
agosto	US$ 409
setembro	US$ 447
outubro	US$ 312
novembro	US$ 240
dezembro	US$ 272

Mais caro: junho (aprox. US$ 487)

Mais barato: fevereiro (aprox. US$ 205)

Sobre esta propriedade

Aprecie a vista em um terraço e curta comodidades como Wi-Fi de cortesia e serviços de concierge. Este hotel oferece comodidades adicionais, como lojas no local e TV na área comum.

Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Lavagem a seco

Localização

Bundesplatz 18, Lucerna, Suíça

Museu Sammlung Rosengart (0.3 milhas)

Caminho Suíço (0.3 milhas)

Caminho de Santiago (0.4 milhas)

KKL Luzern (0.4 milhas)

Caminho Panorâmico Alpino (0.4 milhas)

Via Gottardo (0.4 milhas)

Mais informações sobre a localização

Opções de quarto

7

Double Room Medium

Detalhes do quarto

1 Cama De Casal Grande

ou

2 Camas De Solteiro

Acomoda 2

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Family Room Medium

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

409 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Family Room Large

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Double Room Large

Detalhes do quarto

2 Camas De Solteiro

e

1 Sofá-Cama

Acomoda 3

269 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Double Room Small

Detalhes do quarto

1 Cama De Casal

Acomoda 2

172 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Single Room

Detalhes do quarto

1 Cama De Solteiro

129 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Family Room Small

Detalhes do quarto

4× Camas De Solteiro

Acomoda 4

376 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Cascada Boutique Hotel

8.8

Fabuloso

Com base em 1.636 avaliações verificadas

Quem se hospeda aqui?

Negócios

15%

Casal

39%

Famílias

28%

Grupos

9%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Em diversas avaliações, o Cascada Boutique Hotel se destaca pelo atendimento simpático e prestativo, quartos modernos e limpos, e uma localização conveniente a uma curta caminhada da estação de trem e da Cidade Velha de Lucerna, com detalhes atenciosos como bebidas e água gratuitas no frigobar.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Em diversas avaliações, o Cascada Boutique Hotel se destaca pelo atendimento simpático e prestativo, quartos modernos e limpos, e uma localização conveniente a uma curta caminhada da estação de trem e da Cidade Velha de Lucerna, com detalhes atenciosos como bebidas e água gratuitas no frigobar.

O café da manhã é frequentemente elogiado, e muitos hóspedes recomendam o restaurante espanhol Bolero no local. As desvantagens mais comuns incluem quartos compactos, ruído ocasional de trens e desempenho irregular do ar condicionado ou privacidade limitada no banheiro em algumas configurações; o estacionamento no local é pago e limitado, e alguns hóspedes sentiram falta de um lounge/bar dedicado. No geral, espere uma base bem administrada com serviço excepcional e comodidades inteligentes.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O restaurante espanhol Bolero no local recebe avaliações muito positivas. O estacionamento está disponível, mas é pago e limitado, e alguns hóspedes notaram a ausência de um lounge/bar dedicado ou academia visível.

Avaliações dos hóspedes relacionadas

10

Jennifer

21 de ago. de 2025

·

Hospedou-se por 2 noites

The property was nice and the room was good. Our only complaint would be the A/C. There was one in the room but it didn’t cool the room enough for us. We opened the windows and it was fine. Very close to old town and there was parking (for $) on the premises.

The property was nice and the room was good. Our only complaint would be the A/C. There was one in the room but it didn’t cool the room enough for us. We opened the windows and it was fine. Very close to old town and there was parking (for $) on the premises.

10

Brian W

19 de set. de 2025

·

Hospedou-se por 2 noites

Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!

Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!

10

IGNAZIO

29 de dez. de 2024

·

Hospedou-se por 1 noite

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

10

Victor

13 de jul. de 2025

·

Hospedou-se por 3 noites

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

8

Debbie

9 de set. de 2024

·

Hospedou-se por 5 noites

Everyone we met in the restaurant and bar were fantastic!

Everyone we met in the restaurant and bar were fantastic!

10

Susan

12 de ago. de 2025

·

Hospedou-se por 2 noites

The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.

The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.

10

Sean

26 de nov. de 2024

·

Hospedou-se por 3 noites

A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.

A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.

10

Stephen

5 de out. de 2024

·

Hospedou-se por 4 noites

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

10

David

10 de ago. de 2025

·

Hospedou-se por 2 noites

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

10

Devon

20 de out. de 2025

·

Hospedou-se por 1 noite

The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design

The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é consistentemente elogiada, com muitos quartos descritos como impecáveis. Uma falha rara na arrumação foi mencionada.

Avaliações dos hóspedes relacionadas

8

Thurga

5 de out. de 2025

·

Hospedou-se por 3 noites

Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.

Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.

10

Nalisah

14 de out. de 2025

·

Hospedou-se por 2 noites

This was a clean hotel and convenient location. The staff was very friendly and service was great.

This was a clean hotel and convenient location. The staff was very friendly and service was great.

10

YE IN

9 de fev. de 2026

·

Hospedou-se por 2 noites

Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.

Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.

10

Rajeev

10 de jul. de 2023

·

Wow, it's not often a hotel blows me away with service and small touches, but Cascada certainly have. The room was gorgeous, smelled amazing, clean, high quality. The toilet's bad a built in bidet! Lots of small storage space. The staff were always friendly and helpful. Breakfast was AMAZING!!! No joke, this is probably the second best hotel breakfast (out of the 30 of so I've had in my life). With such a perfect hotel there are a few little quibbles that stand out, though nothing major at all. - There is no ramp at the entrance so suitcases need to be lifted up the 2 steps (no issue for us, but I can see my parents struggling to do this) - The carpet in the 6th floor in the hallways looks a bit scruffed and dingy - The rooms are a bit small, but we knew this going in, though it could be a bit cramped for some people if they're not aware. - No USB charger outlets in the room (fortunately the hotel staff downstairs had Swiss to UK converters) - Only free Toblerone chocolates on the first day, we thought after room service the next day we'd get some more free mini Toblerones, but sadly we didn't (most minor thing I know haha) - No menu for the wonderful Bolera menu downstairs (might be because it changes and is seasonal, but I think some more info on it could have been nice)

Wow, it's not often a hotel blows me away with service and small touches, but Cascada certainly have. The room was gorgeous, smelled amazing, clean, high quality. The toilet's bad a built in bidet! Lots of small storage space. The staff were always friendly and helpful. Breakfast was AMAZING!!! No joke, this is probably the second best hotel breakfast (out of the 30 of so I've had in my life). With such a perfect hotel there are a few little quibbles that stand out, though nothing major at all. - There is no ramp at the entrance so suitcases need to be lifted up the 2 steps (no issue for us, but I can see my parents struggling to do this) - The carpet in the 6th floor in the hallways looks a bit scruffed and dingy - The rooms are a bit small, but we knew this going in, though it could be a bit cramped for some people if they're not aware. - No USB charger outlets in the room (fortunately the hotel staff downstairs had Swiss to UK converters) - Only free Toblerone chocolates on the first day, we thought after room service the next day we'd get some more free mini Toblerones, but sadly we didn't (most minor thing I know haha) - No menu for the wonderful Bolera menu downstairs (might be because it changes and is seasonal, but I think some more info on it could have been nice)

10

Jamil

14 de jul. de 2025

·

Hospedou-se por 2 noites

This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!

This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!

10

L.N Jazmín

15 de out. de 2025

·

Hospedou-se por 2 noites

Clean Hotel and excellent attention and service of the personnel

Clean Hotel and excellent attention and service of the personnel

10

Michael

28 de dez. de 2025

·

Hospedou-se por 2 noites

Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent

Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent

10

oyungerel

28 de dez. de 2025

·

Hospedou-se por 2 noites

Clean, friendly and had all the amenities I needed.

Clean, friendly and had all the amenities I needed.

10

Anthony

28 de jun. de 2025

·

Hospedou-se por 2 noites

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

10

Daniel

6 de out. de 2024

·

Hospedou-se por 1 noite

Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.

Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos, com detalhes úteis como um frigobar gratuito, mas os tamanhos variam – muitos os acham compactos, enquanto algumas unidades maiores são espaçosas. Ruído de trem, privacidade limitada no banheiro e desempenho irregular do ar condicionado ocorrem em alguns quartos.

Avaliações dos hóspedes relacionadas

6

Neil

10 de ago. de 2023

·

Hospedou-se por 2 noites

Very small rooms with a ceiling that is not flat, window in the ceiling that is not covered and the early morning light wakes up early. The breakfast is nice and staff is excellent.

Very small rooms with a ceiling that is not flat, window in the ceiling that is not covered and the early morning light wakes up early. The breakfast is nice and staff is excellent.

8

ALEJANDRO

2 de fev. de 2024

·

Hospedou-se por 1 noite

Have stayed at the Cascada hotel a few times before and it has always been wonderful. This last time, I was assigned the one person room at the top floor and it was not as great: Room has an inclined roof for being in the top floor that makes half the room not walkable. Night stand on the side of the bed by the incline, so you can only get to it by rolling on the bed. Shower as small as I've seen them but ok. The toilet though, is crammed between the shower and the wall, and is almost unusable for anyone over 1.80m high. The hotel has other 1 person rooms that are as small but way more comfortable. My advise: if travelling alone, avoid the 1 person room in the top floor. Other than than, nice hotel and highly recommendable.

Have stayed at the Cascada hotel a few times before and it has always been wonderful. This last time, I was assigned the one person room at the top floor and it was not as great: Room has an inclined roof for being in the top floor that makes half the room not walkable. Night stand on the side of the bed by the incline, so you can only get to it by rolling on the bed. Shower as small as I've seen them but ok. The toilet though, is crammed between the shower and the wall, and is almost unusable for anyone over 1.80m high. The hotel has other 1 person rooms that are as small but way more comfortable. My advise: if travelling alone, avoid the 1 person room in the top floor. Other than than, nice hotel and highly recommendable.

10

Jitendra

10 de abr. de 2025

·

Hospedou-se por 2 noites

This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.

This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.

10

weber

22 de abr. de 2025

·

Hospedou-se por 3 noites

Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.

Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.

8

Mark

30 de out. de 2025

·

Hospedou-se por 1 noite

Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.

Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.

4

Matthew

29 de out. de 2025

·

Hospedou-se por 2 noites

The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.

The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.

10

Stephen

5 de out. de 2024

·

Hospedou-se por 4 noites

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

6

Julie

12 de out. de 2025

·

Hospedou-se por 1 noite

The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.

The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.

8

Taylor

8 de abr. de 2025

·

Hospedou-se por 3 noites

Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.

Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.

10

Noelani

7 de jun. de 2025

·

Hospedou-se por 2 noites

Absolutely tiny room but somehow incredibly comfortable and everything worked great

Absolutely tiny room but somehow incredibly comfortable and everything worked great

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é um destaque: a equipe é acolhedora, proativa e prestativa com check-ins antecipados e dicas locais. Alguns hóspedes relataram falhas, como um serviço de despertar não atendido ou uma interação pouco prestativa.

Avaliações dos hóspedes relacionadas

10

Rita

4 de jun. de 2025

·

Hospedou-se por 2 noites

Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend

Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend

10

Ted

21 de out. de 2025

·

Hospedou-se por 2 noites

The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.

The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.

10

ALEJANDRO

30 de set. de 2024

·

Hospedou-se por 2 noites

Excellent hotel located steps from the train station and all the main attractions in Lucerne

Excellent hotel located steps from the train station and all the main attractions in Lucerne

10

Dana

19 de jun. de 2025

·

Hospedou-se por 3 noites

Great staff! So helpful. They made reservations for us.

Great staff! So helpful. They made reservations for us.

10

Mohammed

5 de jul. de 2025

·

Hospedou-se por 2 noites

I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.

I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.

10

Sheila

30 de set. de 2025

·

Hospedou-se por 1 noite

Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.

Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.

10

David

10 de ago. de 2025

·

Hospedou-se por 2 noites

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

10

Anthony

28 de jun. de 2025

·

Hospedou-se por 2 noites

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

10

Robin

14 de jul. de 2024

·

Hospedou-se por 3 noites

I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!

I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!

2

Darla

22 de mai. de 2025

·

Hospedou-se por 4 noites

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Muito próximo da estação de trem e a uma curta distância a pé da Cidade Velha e de atrações turísticas, facilitando o transporte. Alguns hóspedes não gostaram da localização perto dos trilhos ou da percepção de ruído/ambiente.

Avaliações dos hóspedes relacionadas

10

Ingela

19 de out. de 2025

·

Hospedou-se por 1 noite

Väldigt trevligt hotell nära stationen.

Väldigt trevligt hotell nära stationen.

10

Ashish

15 de set. de 2024

·

Hospedou-se por 2 noites

Walking distance from the train station and old town, chapel bridge

Walking distance from the train station and old town, chapel bridge

6

Kathryn

20 de jun. de 2024

·

Hospedou-se por 1 noite

Noisy from street noise. But nice. Good restaurant. Friendly staff.

Noisy from street noise. But nice. Good restaurant. Friendly staff.

8

Donna

31 de ago. de 2025

·

Hospedou-se por 4 noites

Nice surprise close to the train station and lake

Nice surprise close to the train station and lake

10

René

10 de dez. de 2025

·

Hospedou-se por 1 noite

Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt

Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt

10

ALEJANDRO

9 de jun. de 2025

·

Hospedou-se por 2 noites

Fantastic little hotel next to the train station and all the main attractions in Lucerne.

Fantastic little hotel next to the train station and all the main attractions in Lucerne.

10

Ryan

11 de jan. de 2026

·

Hospedou-se por 2 noites

Modern room, great location

Modern room, great location

10

Myurathy

17 de ago. de 2025

·

Hospedou-se por 1 noite

Close to luzern train station. Walking distance. Very convenient.

Close to luzern train station. Walking distance. Very convenient.

2

Darla

22 de mai. de 2025

·

Hospedou-se por 4 noites

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

10

Irfan

16 de jul. de 2025

·

Hospedou-se por 4 noites

Great location, staff, conveniently located 5 min walking distance from station

Great location, staff, conveniently located 5 min walking distance from station

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente elogiado pela qualidade e variedade, e muitos recomendam o restaurante Bolero no local. Uma minoria achou o restaurante medíocre ou caro, ou experimentou um serviço lento.

Avaliações dos hóspedes relacionadas

10

??

1 de ago. de 2025

·

Hospedou-se por 2 noites

기차역에서 가깝고 직원들도 아주 친절했습니다. 특히 조식은 이번여행중에 가장 좋았습니다.

기차역에서 가깝고 직원들도 아주 친절했습니다. 특히 조식은 이번여행중에 가장 좋았습니다.

10

IGNAZIO

29 de dez. de 2024

·

Hospedou-se por 1 noite

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

10

Michael

9 de out. de 2025

·

Hospedou-se por 4 noites

Clean, convenient location, friendly staff, nice breakfast

Clean, convenient location, friendly staff, nice breakfast

10

Donna

25 de set. de 2023

·

Hospedou-se por 2 noites

Wasn’t a fan of the restaurant, everything else was great.

Wasn’t a fan of the restaurant, everything else was great.

10

Victor

13 de jul. de 2025

·

Hospedou-se por 3 noites

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

10

Yu Kwok,

3 de out. de 2023

·

Hospedou-se por 2 noites

The staff are helpful. Room was clean and spacious. Included breakfast was excellent. Dishes in the Spanish restaurant was delicious.

The staff are helpful. Room was clean and spacious. Included breakfast was excellent. Dishes in the Spanish restaurant was delicious.

6

Diljinder

4 de jan. de 2025

·

The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .

The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .

6

Dravasp Vistasp

21 de ago. de 2023

·

Hospedou-se por 8 noites

Reception staff were very friendly. The hotel was not good value for money. The dinner in the hotel was criminally expensive at almost £100 for two people.

Reception staff were very friendly. The hotel was not good value for money. The dinner in the hotel was criminally expensive at almost £100 for two people.

10

David

10 de ago. de 2025

·

Hospedou-se por 2 noites

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

10

Andrei

9 de set. de 2024

·

Hospedou-se por 3 noites

Pleasant stay for a few nights. The restaurant was superb.

Pleasant stay for a few nights. The restaurant was superb.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

sergio

3 de mai. de 2026

·

Hospedou-se por 2 noites

Cafe da manha bom funcionários regular

Cafe da manha bom funcionários regular

10

MARIA SELMA

2 de mai. de 2026

·

Hospedou-se por 2 noites

O hotel é bem localizado , 200m da estacao de trem e tb mercado. O cafe é bom , porem para min que é sem Gluten , não tinha opção.

O hotel é bem localizado , 200m da estacao de trem e tb mercado. O cafe é bom , porem para min que é sem Gluten , não tinha opção.

10

Rafael

14 de abr. de 2026

·

Hospedou-se por 3 noites

Adoramos nossa estadia. Quartos limpos e confortáveis. Todos foram muito solícitos conosco.

Adoramos nossa estadia. Quartos limpos e confortáveis. Todos foram muito solícitos conosco.

8

Raphael

7 de abr. de 2026

·

Hospedou-se por 3 noites

Hotel muito bom e bem localizado. Atendimento da recepção muito atencioso e prestativo.

Hotel muito bom e bem localizado. Atendimento da recepção muito atencioso e prestativo.

10

Luciana

14 de fev. de 2026

·

Hospedou-se por 1 noite

Atendimento perfeito da equipe do hotel, super gentis, com vários mimos para os hóspedes! Fui com criança e ela ficou encantada com todas as cortesias que o hotel proporcionou a ela! O quarto muito amplo e confortável, tudo bem novo e bastante aconchegante! Além de tudo é muito próximo da estação central de trem de Lucerna, o que facilita bastante! Enfim, nota 10! Amamos!

Atendimento perfeito da equipe do hotel, super gentis, com vários mimos para os hóspedes! Fui com criança e ela ficou encantada com todas as cortesias que o hotel proporcionou a ela! O quarto muito amplo e confortável, tudo bem novo e bastante aconchegante! Além de tudo é muito próximo da estação central de trem de Lucerna, o que facilita bastante! Enfim, nota 10! Amamos!

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 05:30

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, kit de primeiros socorros e grades para janelas
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Somente hóspedes registrados podem ter acesso aos quartos.
Há possibilidade de check-out sem contato.

Taxa de café da manhã com buffet: CHF 29 para adultos e CHF 14.50 para crianças
Taxa para estacionamento sem manobrista: CHF 22.00 por diária
Taxa para animais de estimação: CHF 15 por animal, por diária
Animais de serviço são isentos de taxas
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.