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Hotel Gran Conde Duque

214 US$

/ noche

Promedio para septiembre

Hotel Gran Conde Duque - Image 1

Hotel Gran Conde Duque - Habitación

Hotel Gran Conde Duque - Habitación

Hotel Gran Conde Duque - Recepción

Hotel Gran Conde Duque - Restaurante

Precios para Hotel Gran Conde Duque

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214 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Gran Conde Duque, los precios por noche son de 88 US$ de media en el mes más barato (agosto) y de 234 US$ en el mes más caro (octubre), según los últimos 12 meses.

Precio medio por noche en Hotel Gran Conde Duque por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	153 US$
febrero	161 US$
marzo	194 US$
abril	215 US$
mayo	233 US$
junio	212 US$
julio	133 US$
agosto	88 US$
septiembre	214 US$
octubre	234 US$
noviembre	191 US$
diciembre	152 US$

Más caro: octubre (aprox. 234 US$)

Más barato: agosto (aprox. 88 US$)

Acerca de esta propiedad

Con gimnasio y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería. En este hotel de estilo art decó encontrarás también s...

Servicios

Con gimnasio y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería. En este hotel de estilo art decó encontrarás también servicio de cuidado infantil (de pago), una tienda de recuerdos y un salón de eventos.

Servicios empresariales

Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Madrid? En este hotel tienes a tu disposición 9 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Se ofrece servicio de traslado desde la estación de trenes de pago y un aparcamiento sin asistencia (de pago).

Comida

Salon de te, un bar o lounge especializado en cocina local, ofrece deliciosos menús para almorzar, cenar o tomar un brunch, aunque el alojamiento también cuenta con una cafetería y un servicio de habitaciones con horario limitado. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 11:00, mientras que los fines de semana el horario es de 07:00 a 11:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 141 habitaciones con minibar y televisión LCD. Las camas cuentan con colchones viscoelásticos, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y bidés.

Ubicación

Si decides alojarte en Sercotel Gran Hotel Conde Duque, disfrutarás de una fantástica ubicación en el centro de Madrid, a solo cinco minutos en coche de Gran Vía y Puerta del Sol. Además, este hotel se encuentra a 2,9 km de Parque de El Retiro y a 3,1 km de Palacio Real de Madrid.

Qué hay cerca

Universidad Pontificia Comillas(0.3 millas)
Plaza de España(0.6 millas)
Calle de la Princesa(0.6 millas)
Gran Vía(0.7 millas)
Teatro Lope de Vega(0.8 millas)
Teatro La Strada Gran Vía(0.8 millas)
Jardines Sabatini(0.8 millas)
Plaza de Callao(1 millas)
Plaza de Chueca(1 millas)
Calle Preciados(1 millas)
Paseo de la Castellana(1 millas)
Templo de Debod(1 millas)
Plaza de Oriente(1 millas)
Casino Gran Vía(1.1 millas)
Teatro Real(1.1 millas)
El aeropuerto más práctico para llegar a Sercotel Gran Hotel Conde Duque se encuentra en Aeropuerto de Adolfo Suárez Madrid-Barajas (MAD)(9.4 millas)

Aparcamiento
Restaurante
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Servicio de tintorería

Ubicación

Plaza del Conde Valle Suchil, 5, Arapiles, Madrid, España

Universidad Pontificia Comillas (0.3 millas)

Plaza de España (0.6 millas)

Calle de la Princesa (0.6 millas)

Gran Vía (0.7 millas)

Teatro Lope de Vega (0.8 millas)

Teatro La Strada Gran Vía (0.8 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación triple clásica, 3 camas individuales

Detalles de la oferta

3× Camas Individuales

Capacidad: 3

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación clásica con 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación clásica con 2 camas individuales (Exterior)

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación triple clásica

Detalles de la oferta

1 Cama Doble

y

1 Cama Individual

Capacidad: 3

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación básica (Individual)

Detalles de la oferta

1 Cama Individual

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación clásica doble (Exterior)

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación clásica doble

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación doble superior

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Hotel Gran Conde Duque

8.5

Muy bueno

Basado en 3351 comentarios verificados

¿Quién se queda aquí?

Trabajo

23%

Pareja

37%

Familia

19%

Grupo

10%

Solo/a

9%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Sercotel Gran Hotel Conde Duque, los huéspedes destacan su ubicación tranquila y bien comunicada cerca del metro, sus habitaciones generalmente impecables y su personal amable y servicial, a la vez que señalan algunos aspectos anticuados, paredes delgadas y pequeños problemas de mantenimiento como fallos en el ascensor o con el agua caliente.

Más información

Instalaciones

Aspectos Mixtos

Limpieza

Habitaciones

Aspectos Mixtos

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Sercotel Gran Hotel Conde Duque, los huéspedes destacan su ubicación tranquila y bien comunicada cerca del metro, sus habitaciones generalmente impecables y su personal amable y servicial, a la vez que señalan algunos aspectos anticuados, paredes delgadas y pequeños problemas de mantenimiento como fallos en el ascensor o con el agua caliente.

El desayuno es ampliamente elogiado por su variedad y sabor, aunque algunos huéspedes lo encontraron promedio o no siempre caliente. El gimnasio recibe comentarios positivos, pero el Wi-Fi y el control de temperatura pueden ser impredecibles, el estacionamiento es de pago en las cercanías y el tamaño y las vistas de las habitaciones varían desde muy espaciosas hasta compactas o interiores. En general, se puede esperar una base cómoda de estilo tradicional con un desayuno sobresaliente.

Instalaciones

Aspectos Mixtos

Limpieza

Habitaciones

Aspectos Mixtos

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes suelen disfrutar del gimnasio, aunque una reseña menciona que es pequeño y difícil de usar; se han notado cortes ocasionales de energía en el ascensor y hay estacionamiento disponible en las cercanías por una tarifa.

Reseñas de huéspedes relacionadas

10

David

6 oct 2025

·

Se alojó 1 noche

This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!

This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!

10

KATHERYN

17 sept 2025

·

Se alojó 2 noches

The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.

The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.

10

KELI A F

27 sept 2024

·

Se alojó 4 noches

Localização excelente, bairro tranquilo, mas próximo ao metrô, restaurantes, farmácias e mercados. Café da manhã delicioso com tudo fresco. No último dia locamos um carro e o estacionamento é super perto e com convênio do hotel. Super recomendo

Localização excelente, bairro tranquilo, mas próximo ao metrô, restaurantes, farmácias e mercados. Café da manhã delicioso com tudo fresco. No último dia locamos um carro e o estacionamento é super perto e com convênio do hotel. Super recomendo

8

Marcelo

23 jun 2025

·

Se alojó 4 noches

Un elevador roto funcionando solo un otro Demoras Parking a 100 metros

Un elevador roto funcionando solo un otro Demoras Parking a 100 metros

8

sandrine

29 sept 2025

·

Se alojó 3 noches

Il faut indiquer parking PAYANT dans l'annonce. Quand on réserve il.ny a aucune précision. Ça fait un peu arnaque lors du chek out

Il faut indiquer parking PAYANT dans l'annonce. Quand on réserve il.ny a aucune précision. Ça fait un peu arnaque lors du chek out

8

Alberto

18 jul 2025

·

Se alojó 2 noches

Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant

Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant

10

Christine Joy

28 may 2024

·

Se alojó 4 noches

Veldig glad i dette hotellet! Har bodd her flere ganger i forbindelse med jobb. Gode senger, men litt eldre inventar. Kjempe flott treningsrom, god frokost og sentral beliggenhet litt utenfor. Trygt område. Kort vei til gode restauranter. Litt vanskelig å få tak i taxi til jobb, men resepsjonistene er behjelpelig med booking. Bor gjerne her igjen.

Veldig glad i dette hotellet! Har bodd her flere ganger i forbindelse med jobb. Gode senger, men litt eldre inventar. Kjempe flott treningsrom, god frokost og sentral beliggenhet litt utenfor. Trygt område. Kort vei til gode restauranter. Litt vanskelig å få tak i taxi til jobb, men resepsjonistene er behjelpelig med booking. Bor gjerne her igjen.

8

Monika

25 sept 2025

·

Se alojó 4 noches

The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??

The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??

4

Christian

7 nov 2025

·

Se alojó 1 noche

Struttura datata, concepita come hotel di alto livello dal gusto classico, oggi gestita al risparmio. Molto scarso il servizio, in particolare alla reception, dove è presente un solo impiegato a turno, con tempi d'attesa lunghissimi. Camere di dimensioni medie, generalmente ben tenute. Colazione discreta, nella media della categoria. Pessima la palestra, piccola e data in gestione a personal trainer privati che la occupano costantemente (e rumorosamente) rendendola praticamente inutilizzabile. Punto di forza, la posizione in zona tranquilla, ber servita, lievemente defilata dal centro, che si raggiunge in 20 minuti di cammino.

Struttura datata, concepita come hotel di alto livello dal gusto classico, oggi gestita al risparmio. Molto scarso il servizio, in particolare alla reception, dove è presente un solo impiegato a turno, con tempi d'attesa lunghissimi. Camere di dimensioni medie, generalmente ben tenute. Colazione discreta, nella media della categoria. Pessima la palestra, piccola e data in gestione a personal trainer privati che la occupano costantemente (e rumorosamente) rendendola praticamente inutilizzabile. Punto di forza, la posizione in zona tranquilla, ber servita, lievemente defilata dal centro, che si raggiunge in 20 minuti di cammino.

6

Christine Joy

30 oct 2025

·

Se alojó 4 noches

Good breakfast. Nice fitnessroom.

Good breakfast. Nice fitnessroom.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas elogian constantemente al hotel por su gran limpieza y buen mantenimiento, y a menudo se destaca el servicio de limpieza. Algunas quejas aisladas mencionan fallos o un posible problema de plagas.

Reseñas de huéspedes relacionadas

10

David

6 oct 2025

·

Se alojó 1 noche

This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!

This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!

10

Ainur

24 abr 2025

·

Se alojó 3 noches

The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.

The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.

6

Massimo

3 mar 2025

·

Se alojó 2 noches

Nice location, bad cleaning conditions

Nice location, bad cleaning conditions

10

Enrica

11 nov 2025

·

Se alojó 5 noches

Très propre

Très propre

10

Geronimo

18 nov 2025

·

Se alojó 4 noches

Clean

Clean

10

Mary-Michael

12 abr 2023

·

Se alojó 1 noche

Very clean and quaint hotel.

Very clean and quaint hotel.

8

Alberto

6 jul 2025

·

Se alojó 1 noche

Hotel was clean and staff very nice

Hotel was clean and staff very nice

10

Mariana

15 ene 2026

·

Se alojó 4 noches

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

8

Carolyn J

26 mar 2023

·

Se alojó 7 noches

This was a lovely hotel in a very quiet neighborhood - convenient to all the sights of Madrid, but tucked away on a quiet street. My room was small but very clean with a comfortable bed and linens, and the staff were friendly and helpful. Unfortunately, there was renovation underway on my floor, making it very noisy during the day. And there was a problem regulating temperature, so my room was always a bit too warm. That said, it was an amazing value and an ideal location. I plan to rebook there on my next visit.

This was a lovely hotel in a very quiet neighborhood - convenient to all the sights of Madrid, but tucked away on a quiet street. My room was small but very clean with a comfortable bed and linens, and the staff were friendly and helpful. Unfortunately, there was renovation underway on my floor, making it very noisy during the day. And there was a problem regulating temperature, so my room was always a bit too warm. That said, it was an amazing value and an ideal location. I plan to rebook there on my next visit.

6

Luis Fernando

8 ene 2025

·

Se alojó 3 noches

En general desayuno y habitación bien, lo malo es por que al parecer había chinches!, al día siguiente amanecimos mi esposa y yo con ronchas!…

En general desayuno y habitación bien, lo malo es por que al parecer había chinches!, al día siguiente amanecimos mi esposa y yo con ronchas!…

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones presentan una decoración clásica y varían ampliamente en tamaño y orientación, desde espaciosas y tranquilas hasta habitaciones interiores compactas con vistas limitadas. Varios huéspedes mencionan paredes delgadas, problemas ocasionales con el agua caliente o el control de temperatura, y un Wi-Fi irregular.

Reseñas de huéspedes relacionadas

6

Mehran

13 oct 2025

·

Se alojó 1 noche

It’s an old outdated room. Will not stay again.

It’s an old outdated room. Will not stay again.

2

EDUARDO

28 oct 2024

·

Se alojó 2 noches

Bastante mal, el sistema de agua caliente un desastre. O ardiendo o fría. Sistema muy antiguo , barato y muy mal hecho. Instalaciones muy envejecidas, desayuno no muy bueno. Para lo q cobran la relación calidad precio deja mucho q desear

Bastante mal, el sistema de agua caliente un desastre. O ardiendo o fría. Sistema muy antiguo , barato y muy mal hecho. Instalaciones muy envejecidas, desayuno no muy bueno. Para lo q cobran la relación calidad precio deja mucho q desear

10

KD

27 sept 2025

·

Se alojó 6 noches

Great (firm, but comfy) bed, good access to fresh/outdoor air, a mini fridge, kettle & nespresso maker (in an 'upgraded' room at least). Quiet area with good access to Metro & tourist spots, so a really nice balance. Walls could be thin when neighbors came back post-bar-hopping but most of the time it was really quiet. Wifi (top floor) was a bit slow. Nice open staircases for use instead of elevator if you wanted to. Breakfast didn't change much daily, but had an extremely wide variety so it wan't a problem (I stayed almost a week for a professional meeting), and they had GF bread if you requested. Addressing an earlier review, the water itself is fine, just a bit of lingering sewer gas occaisionallly (common, not a problem). Overall a really good stay, and I'll definitely re-book the next time I am in Madrid.

Great (firm, but comfy) bed, good access to fresh/outdoor air, a mini fridge, kettle & nespresso maker (in an 'upgraded' room at least). Quiet area with good access to Metro & tourist spots, so a really nice balance. Walls could be thin when neighbors came back post-bar-hopping but most of the time it was really quiet. Wifi (top floor) was a bit slow. Nice open staircases for use instead of elevator if you wanted to. Breakfast didn't change much daily, but had an extremely wide variety so it wan't a problem (I stayed almost a week for a professional meeting), and they had GF bread if you requested. Addressing an earlier review, the water itself is fine, just a bit of lingering sewer gas occaisionallly (common, not a problem). Overall a really good stay, and I'll definitely re-book the next time I am in Madrid.

8

marcela

22 nov 2025

·

Se alojó 1 noche

El desayuno excelente , muy mal wifi inaceptable en un hotel asi

El desayuno excelente , muy mal wifi inaceptable en un hotel asi

6

Zilla

17 ene 2026

·

Se alojó 4 noches

No primeiro dia colocaram em um quarto do térreo com vista para um terreno baldio, o chuveiro não tinha água quente! No outro dia havia muito barulho de uma obra, pedi para trocar de quarto! A portaria me ofereceu um quarto com cama separada e de frente para a rua! Disse que não sabe o motivo de colocarem no térreo, pois tinha uma reserva de quarto com upgrade! Não volto!

No primeiro dia colocaram em um quarto do térreo com vista para um terreno baldio, o chuveiro não tinha água quente! No outro dia havia muito barulho de uma obra, pedi para trocar de quarto! A portaria me ofereceu um quarto com cama separada e de frente para a rua! Disse que não sabe o motivo de colocarem no térreo, pois tinha uma reserva de quarto com upgrade! Não volto!

10

Mariana

15 ene 2026

·

Se alojó 4 noches

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

8

Carolyn J

26 mar 2023

·

Se alojó 7 noches

This was a lovely hotel in a very quiet neighborhood - convenient to all the sights of Madrid, but tucked away on a quiet street. My room was small but very clean with a comfortable bed and linens, and the staff were friendly and helpful. Unfortunately, there was renovation underway on my floor, making it very noisy during the day. And there was a problem regulating temperature, so my room was always a bit too warm. That said, it was an amazing value and an ideal location. I plan to rebook there on my next visit.

This was a lovely hotel in a very quiet neighborhood - convenient to all the sights of Madrid, but tucked away on a quiet street. My room was small but very clean with a comfortable bed and linens, and the staff were friendly and helpful. Unfortunately, there was renovation underway on my floor, making it very noisy during the day. And there was a problem regulating temperature, so my room was always a bit too warm. That said, it was an amazing value and an ideal location. I plan to rebook there on my next visit.

6

Sakineh

10 ago 2023

·

Se alojó 2 noches

It's a beautiful hotel and very clean, but rooms were extremely small and had no window to outside which would make it hard to stay in and rest

It's a beautiful hotel and very clean, but rooms were extremely small and had no window to outside which would make it hard to stay in and rest

6

Elizabeth

30 sept 2025

·

Se alojó 4 noches

Basic room was just that- very basic with no views. I requested a room next door to my sister. They confirmed but then gave us rooms around the corner from each other.

Basic room was just that- very basic with no views. I requested a room next door to my sister. They confirmed but then gave us rooms around the corner from each other.

6

SHARBEL

17 abr 2024

·

Se alojó 3 noches

Llegar de un país tropical a descansar y disfrutar de la maravillosa ciudad de Madrid y recibir una habitación sin aire acondicionado, porque la política del hotel en determinadas épocas ,es apagarlo por ahorro de energía , pero no le hacen esas advertencias en su presentación. Por lo menos deben dejarle un ventilador, porque una habitación cerrada , lo que se respira es un aire viciado ,asfixiante . Y si fuera por un solo día, ni modo ,pero tuvimos que pasar 5 días, Estoy muy desencantado, me gusta el hotel y su ubicación pero no de esa manera. Nunca me había pasado en otros hoteles para la mismas fechas.

Llegar de un país tropical a descansar y disfrutar de la maravillosa ciudad de Madrid y recibir una habitación sin aire acondicionado, porque la política del hotel en determinadas épocas ,es apagarlo por ahorro de energía , pero no le hacen esas advertencias en su presentación. Por lo menos deben dejarle un ventilador, porque una habitación cerrada , lo que se respira es un aire viciado ,asfixiante . Y si fuera por un solo día, ni modo ,pero tuvimos que pasar 5 días, Estoy muy desencantado, me gusta el hotel y su ubicación pero no de esa manera. Nunca me había pasado en otros hoteles para la mismas fechas.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es descrito frecuentemente como amable, complaciente y servicial. Sin embargo, varias reseñas informan un servicio de recepción lento o poco atento, una mala comunicación antes de la llegada y asignaciones incorrectas u interacciones poco útiles.

Reseñas de huéspedes relacionadas

10

KATHERYN

17 sept 2025

·

Se alojó 2 noches

The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.

The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.

8

Jamie

26 jul 2025

·

Se alojó 3 noches

Great area, close to the metro and allowed early check in. Only negative was the water pressure, it was fantastic until it wasn’t. I turned the shower on and before I could get in the whole bathroom flooded - note to future guests, do not turn the water on full blast the drain can’t keep up! Went down to the reception to ask for more towels they said they’d send someone up to assist with cleaning up all the water. An hour later no one had showed up to our room; went back to the reception and he noted he wrote my room number down wrong and someone would be up right away… another 45 minutes later with still no one, and by now we just want to go to bed; I went down and asked if I could just have the towels myself to clean it up. The reception apologized and then sent someone up within 5 minutes. That was the only negative experience at the hotel. Other than that, it was great

Great area, close to the metro and allowed early check in. Only negative was the water pressure, it was fantastic until it wasn’t. I turned the shower on and before I could get in the whole bathroom flooded - note to future guests, do not turn the water on full blast the drain can’t keep up! Went down to the reception to ask for more towels they said they’d send someone up to assist with cleaning up all the water. An hour later no one had showed up to our room; went back to the reception and he noted he wrote my room number down wrong and someone would be up right away… another 45 minutes later with still no one, and by now we just want to go to bed; I went down and asked if I could just have the towels myself to clean it up. The reception apologized and then sent someone up within 5 minutes. That was the only negative experience at the hotel. Other than that, it was great

10

anna marie

12 oct 2025

·

Se alojó 3 noches

Very accommodating

Very accommodating

10

Lennart

28 sept 2025

·

Se alojó 3 noches

Mycket bra hotell, vänlig personal i receptionen såväl som i baren och frukostmatsalen!

Mycket bra hotell, vänlig personal i receptionen såväl som i baren och frukostmatsalen!

8

Leticia

6 sept 2025

·

Se alojó 1 noche

Great location, safe and beautiful. My only complaint is the lack of response to questions before arriving at the hotel. I asked about parking 3x and never got a response. I also requested 2 separate beds and got no response, but got a room with 2 beds when we checked in.

Great location, safe and beautiful. My only complaint is the lack of response to questions before arriving at the hotel. I asked about parking 3x and never got a response. I also requested 2 separate beds and got no response, but got a room with 2 beds when we checked in.

4

Fatima Saucedo

8 feb 2023

·

Se alojó 7 noches

It was a very nice hotel, location and cleanliness where just great. Housekeeping just lovely! Just one of the front desk ladies embarrassed me in front of other costumers. She was not showing discretion at all, she asked him me if the guy I was with was gonna sleep with me, knowing the room reservation was made only for one person, he was my best friend husband who very nicely offered himself to give me a city tour. She made things super awkward. Don’t think they comment was necessary.

It was a very nice hotel, location and cleanliness where just great. Housekeeping just lovely! Just one of the front desk ladies embarrassed me in front of other costumers. She was not showing discretion at all, she asked him me if the guy I was with was gonna sleep with me, knowing the room reservation was made only for one person, he was my best friend husband who very nicely offered himself to give me a city tour. She made things super awkward. Don’t think they comment was necessary.

4

Bianca

8 abr 2025

·

Se alojó 3 noches

Abbiamo soggiornato 3 notti in una camera tripla. La camera in sé è carina, l’hotel ha una buona posizione. Peccato aver avuto un problema con il bagno essendo rotto lo sciacquone. Il ragazzo alla reception non ci ha saputo aiutare, non era presente il manutentore e non ci è stata data una camera sostituiva. Anzi ci è stato detto che non si poteva fare nulla. Grazie invece a Rosemary (housekeeper) che ci ha aiutato ed insieme abbiamo aggiustato la situazione seppur in maniera precaria. Il ragazzo alla reception è stato scortese e non disponibile a trovarci una soluzione visto il grande problema.

Abbiamo soggiornato 3 notti in una camera tripla. La camera in sé è carina, l’hotel ha una buona posizione. Peccato aver avuto un problema con il bagno essendo rotto lo sciacquone. Il ragazzo alla reception non ci ha saputo aiutare, non era presente il manutentore e non ci è stata data una camera sostituiva. Anzi ci è stato detto che non si poteva fare nulla. Grazie invece a Rosemary (housekeeper) che ci ha aiutato ed insieme abbiamo aggiustato la situazione seppur in maniera precaria. Il ragazzo alla reception è stato scortese e non disponibile a trovarci una soluzione visto il grande problema.

10

Rachael

17 dic 2025

·

Se alojó 1 noche

Great location. Friendly staff

Great location. Friendly staff

10

Michael

5 abr 2023

·

Se alojó 3 noches

Juan Luis was incredibly helpful and friendly. He was very welcoming from the moment we arrived. He checked us in fast. He greeted us each day we were there. Excellent service. The hotel is in a great location and it’s easy to walk everywhere within the city center. Rooms were nice and comfortable.

Juan Luis was incredibly helpful and friendly. He was very welcoming from the moment we arrived. He checked us in fast. He greeted us each day we were there. Excellent service. The hotel is in a great location and it’s easy to walk everywhere within the city center. Rooms were nice and comfortable.

4

Christian

7 nov 2025

·

Se alojó 1 noche

Struttura datata, concepita come hotel di alto livello dal gusto classico, oggi gestita al risparmio. Molto scarso il servizio, in particolare alla reception, dove è presente un solo impiegato a turno, con tempi d'attesa lunghissimi. Camere di dimensioni medie, generalmente ben tenute. Colazione discreta, nella media della categoria. Pessima la palestra, piccola e data in gestione a personal trainer privati che la occupano costantemente (e rumorosamente) rendendola praticamente inutilizzabile. Punto di forza, la posizione in zona tranquilla, ber servita, lievemente defilata dal centro, che si raggiunge in 20 minuti di cammino.

Struttura datata, concepita come hotel di alto livello dal gusto classico, oggi gestita al risparmio. Molto scarso il servizio, in particolare alla reception, dove è presente un solo impiegato a turno, con tempi d'attesa lunghissimi. Camere di dimensioni medie, generalmente ben tenute. Colazione discreta, nella media della categoria. Pessima la palestra, piccola e data in gestione a personal trainer privati che la occupano costantemente (e rumorosamente) rendendola praticamente inutilizzabile. Punto di forza, la posizione in zona tranquilla, ber servita, lievemente defilata dal centro, che si raggiunge in 20 minuti di cammino.

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Ubicación

Ubicación tranquila en un barrio residencial cerca de un pequeño parque, con estaciones de metro a poca distancia y fácil acceso a tiendas, restaurantes y lugares de interés central. No está en el centro más concurrido, pero es muy conveniente para moverse.

Reseñas de huéspedes relacionadas

10

Ainur

24 abr 2025

·

Se alojó 3 noches

The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.

The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.

10

KATHERYN

17 sept 2025

·

Se alojó 2 noches

The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.

The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.

10

Sue

13 mar 2025

·

Se alojó 4 noches

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.

10

sheilagh

11 jul 2024

·

Se alojó 2 noches

Quiet and safe area. The was a park in front of hotel.

Quiet and safe area. The was a park in front of hotel.

10

Jonas Naim

18 ene 2026

·

Se alojó 1 noche

Perfekt for meg. Stille og sentralt

Perfekt for meg. Stille og sentralt

8

Nancy

25 may 2024

·

Se alojó 2 noches

It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.

It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.

10

Rodney

18 jul 2025

·

Se alojó 5 noches

The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.

The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.

10

Mariana

15 ene 2026

·

Se alojó 4 noches

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

10

Pedro

27 sept 2025

·

Se alojó 3 noches

Location

Location

10

Ralf

12 may 2024

·

Se alojó 2 noches

Sehr ruhig an einem kleinen Park gelegen; trotzdem sehr zentral; U-Bahnstation nur 2 Minuten entfernt. Komfortable Zimmer, freundliches Personal, leckeres Frühstück. Gefehlt haben einzig eine Kaffeemaschine auf dem Zimmer und das W-Lan war nicht dauerhaft zuverlässig. Ansonsten aber sehr empfehlenswert !!!

Sehr ruhig an einem kleinen Park gelegen; trotzdem sehr zentral; U-Bahnstation nur 2 Minuten entfernt. Komfortable Zimmer, freundliches Personal, leckeres Frühstück. Gefehlt haben einzig eine Kaffeemaschine auf dem Zimmer und das W-Lan war nicht dauerhaft zuverlässig. Ansonsten aber sehr empfehlenswert !!!

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Comida

El desayuno es ampliamente elogiado por su sabor y variedad, con muchas opciones frescas. Algunos huéspedes encontraron algunos elementos fríos o la oferta promedio a veces, y algunos notaron horarios limitados para la cena.

Reseñas de huéspedes relacionadas

10

KELI A F

27 sept 2024

·

Se alojó 4 noches

Localização excelente, bairro tranquilo, mas próximo ao metrô, restaurantes, farmácias e mercados. Café da manhã delicioso com tudo fresco. No último dia locamos um carro e o estacionamento é super perto e com convênio do hotel. Super recomendo

Localização excelente, bairro tranquilo, mas próximo ao metrô, restaurantes, farmácias e mercados. Café da manhã delicioso com tudo fresco. No último dia locamos um carro e o estacionamento é super perto e com convênio do hotel. Super recomendo

8

Declan

13 jun 2024

·

Se alojó 2 noches

Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.

Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.

8

marcela

22 nov 2025

·

Se alojó 1 noche

El desayuno excelente , muy mal wifi inaceptable en un hotel asi

El desayuno excelente , muy mal wifi inaceptable en un hotel asi

10

José Antonio

21 nov 2024

·

Se alojó 3 noches

Nos han encantado lo acogedor y bonito que es este hotel, el trato excelente del personal y el desayuno, atendido con mucha profesionalidad y que merece mucho la pena. El único pero, para nosotros, fue la oferta escasa y el horario de la cena: la cocina cerraba a las 22 30h.

Nos han encantado lo acogedor y bonito que es este hotel, el trato excelente del personal y el desayuno, atendido con mucha profesionalidad y que merece mucho la pena. El único pero, para nosotros, fue la oferta escasa y el horario de la cena: la cocina cerraba a las 22 30h.

10

Luis

19 may 2025

·

Se alojó 1 noche

Lo mejor de Madrid, un hotel excelente, servicio de primera y definitivamente el mejor desayuno de la ciudad

Lo mejor de Madrid, un hotel excelente, servicio de primera y definitivamente el mejor desayuno de la ciudad

10

Allan

2 jul 2025

·

Se alojó 6 noches

Very friendly staff. Wonderful breakfast. Great location, with metro nearby.

Very friendly staff. Wonderful breakfast. Great location, with metro nearby.

8

Monika

25 sept 2025

·

Se alojó 4 noches

The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??

The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??

8

Mary

9 oct 2024

·

Se alojó 1 noche

Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)

Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)

8

Bernard

12 mar 2023

·

Se alojó 1 noche

This hotel was beautiful! We are on a 18 day bus tour and this has to be the prettiest hotel and most comfortable. My only complaint is there are not enough glasses for drinking and teeth brushing. Also the coffee machine in the buffet is complicated. But other than that it's great. Perfect location too!

This hotel was beautiful! We are on a 18 day bus tour and this has to be the prettiest hotel and most comfortable. My only complaint is there are not enough glasses for drinking and teeth brushing. Also the coffee machine in the buffet is complicated. But other than that it's great. Perfect location too!

6

Christine Joy

30 oct 2025

·

Se alojó 4 noches

Good breakfast. Nice fitnessroom.

Good breakfast. Nice fitnessroom.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

8

Beatriz

10 ago 2026

·

Se alojó 2 noches

El hotel está en muy buen estado, muy bien situado y el personal es encantador. Mi única queja es que según parece las paredes son muy finas, porque me molestaron las conversaciones de una de las habitaciones de al lado por la noche y la música de la del otro lado por la mañana

El hotel está en muy buen estado, muy bien situado y el personal es encantador. Mi única queja es que según parece las paredes son muy finas, porque me molestaron las conversaciones de una de las habitaciones de al lado por la noche y la música de la del otro lado por la mañana

6

Nicolás

19 jul 2026

·

Se alojó 1 noche

Hotel agradable en el centro. Personal amable. Desayuno bueno y con sala de deporte. Único punto fue la comunicación previa a la llegada. No contestan en los emails y cuando contestan mandan mensaje automáticos con PDF que no contestan a las preguntas. No hizo dudar si cancelar la reserva para ir a otro sitio

Hotel agradable en el centro. Personal amable. Desayuno bueno y con sala de deporte. Único punto fue la comunicación previa a la llegada. No contestan en los emails y cuando contestan mandan mensaje automáticos con PDF que no contestan a las preguntas. No hizo dudar si cancelar la reserva para ir a otro sitio

8

Javier

9 jul 2026

·

Se alojó 1 noche

Todo bien. Todo correcto.

Todo bien. Todo correcto.

10

Claudia

5 jul 2026

·

Se alojó 3 noches

Excelente servicio y ubicacion

Excelente servicio y ubicacion

10

Luis

14 jun 2026

·

Se alojó 3 noches

Todo bien e impecable, exquisito desayuno.

Todo bien e impecable, exquisito desayuno.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Este alojamiento ofrece un servicio de traslado desde la estación de tren (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Pueden aplicarse políticas de cancelación especiales o cargos adicionales a las reservas en grupo (más de 8 habitaciones en el mismo alojamiento y para las mismas fechas).
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Transacciones sin efectivo disponibles
El alojamiento cuenta con extintor.

De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
Es posible pagar todas las transacciones sin dinero en efectivo.
Es posible realizar el registro de salida sin contacto personal.

Desayuno tipo bufé: 18 EUR por persona (precio aproximado)
Aparcamiento: 25 EUR por noche
Aparcamiento en las inmediaciones: 22 EUR por noche (ubicado a 200 m)
Mascotas: 30 EUR por mascota, por día
No se cobran tasas por los animales de servicio

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.