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Hotel Príncipe Pío

255 US$

/ noche

Promedio para septiembre

Hotel Príncipe Pío - Image 1

Hotel Príncipe Pío - Habitación

Hotel Príncipe Pío - Habitación

Hotel Príncipe Pío - Vistas desde la habitación

Hotel Príncipe Pío - Restaurante

Precios para Hotel Príncipe Pío

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255 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Príncipe Pío, los precios por noche son de 144 US$ de media en el mes más barato (agosto) y de 275 US$ en el mes más caro (abril), según los últimos 12 meses.

Precio medio por noche en Hotel Príncipe Pío por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	186 US$
febrero	174 US$
marzo	195 US$
abril	275 US$
mayo	273 US$
junio	226 US$
julio	156 US$
agosto	144 US$
septiembre	255 US$
octubre	272 US$
noviembre	238 US$
diciembre	206 US$

Más caro: abril (aprox. 275 US$)

Más barato: agosto (aprox. 144 US$)

Acerca de esta propiedad

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o servicios de conserjería.

Habitaciones para no fumadores
Habitación familiar
Mostrador turístico
Servicio de limpieza
Caja fuerte
Consigna de equipajes

Ubicación

Cuesta de San Vicente, 14, Austrias, Madrid, Comunidad de Madrid, España

Jardines Sabatini (0.1 millas)

Plaza de España (0.2 millas)

Plaza de Oriente (0.3 millas)

Gran Vía (0.3 millas)

Calle de la Princesa (0.3 millas)

Centro comercial Príncipe Pío (0.3 millas)

Más información sobre la ubicación

Opciones de habitación

11

Suite

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

495 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

5

Habitación triple estándar

Detalles de la oferta

1 Cama Doble

y

1 Cama Individual

o

3× Camas Individuales

Capacidad: 3

301 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

6

Habitación individual estándar

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble

237 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

8

Habitación familiar

Detalles de la oferta

1 Cama Doble

Capacidad: 4

495 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

11

Suite junior

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 3

431 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

7

Habitación estándar (Royal Palace view)

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

269 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

5

Habitación estándar

Detalles de la oferta

1 Cama Doble

o

2 Camas Individuales

Capacidad: 2

237 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

7

Habitación superior (Royal Palace view)

Detalles de la oferta

1 Cama Doble

o

2 Camas Individuales

269 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera

Reseñas de los huéspedes sobre Hotel Príncipe Pío

8.8

Fabuloso

Basado en 4091 comentarios verificados

¿Quién se queda aquí?

Trabajo

7%

Pareja

42%

Familia

29%

Grupo

15%

Solo/a

5%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En numerosas reseñas sobre el Hotel Príncipe Pío, los viajeros elogian su céntrica y cómoda ubicación, cerca del Palacio Real y la Plaza de España, el personal amable y las habitaciones generalmente limpias y confortables, con algunos disfrutando de distribuciones espaciosas y vistas al palacio.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En numerosas reseñas sobre el Hotel Príncipe Pío, los viajeros elogian su céntrica y cómoda ubicación, cerca del Palacio Real y la Plaza de España, el personal amable y las habitaciones generalmente limpias y confortables, con algunos disfrutando de distribuciones espaciosas y vistas al palacio.

Sin embargo, varios huéspedes informan sobre olores recurrentes en los desagües del baño, fluctuaciones en la temperatura de la ducha y aire acondicionado que está fijo o no funciona. El desayuno es ampliamente apreciado, aunque algunos lo encuentran básico o caro, y varias reseñas señalan que el bar/restaurante está cerrado y los servicios en el hotel son limitados. Espere un servicio amable y una estancia confortable, pero revise los sistemas de la habitación y considere solicitar una habitación interior si el ruido es una preocupación.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son limitadas: varias reseñas señalan que el bar/restaurante del hotel está cerrado y no hay servicio de habitaciones propiamente dicho, y no hay servicio de lavandería en el lugar. El aparcamiento está en un garaje público contiguo y un ascensor pequeño puede quedar saturado.

Reseñas de huéspedes relacionadas

10

Per

9 feb 2024

·

Se alojó 2 noches

Trevlig personal på hotel med bra frukostar och rent. Baren var stängd men det gjorde inget. Läget bra intill slottet och rätt nära att gå till både Gran Via, eller Plaza Mayor

Trevlig personal på hotel med bra frukostar och rent. Baren var stängd men det gjorde inget. Läget bra intill slottet och rätt nära att gå till både Gran Via, eller Plaza Mayor

6

Richard

21 abr 2025

·

Se alojó 4 noches

This was an average 3 star property at best. No bar or restaurant facilities except breakfast which was quite disappointing. Would choose another hotel on any subsequent visit to Madrid

This was an average 3 star property at best. No bar or restaurant facilities except breakfast which was quite disappointing. Would choose another hotel on any subsequent visit to Madrid

6

adam

4 mar 2025

·

Se alojó 2 noches

We live in Spain for context. The hotel build is nice and the people, but there are some very disappointing things for a hotel that is expensive. The Hotels.Com description says a Bar. There is NO bar. It has been closed for Two years and it now a sad corner with 20 bottles on a wall. The pillows are horrible. Long hard tubes. bring your own Pillow as there are no other types available and reception says that everyone complains and the owners do nothing (very Spanish attitude). There is NO hotel room service. They use a third party company that you call and order like uber eats. We called a few times and no one answered so we gave up. To Sum up, it should be 65 EU a night.!! Better options for the money elsewhere.

We live in Spain for context. The hotel build is nice and the people, but there are some very disappointing things for a hotel that is expensive. The Hotels.Com description says a Bar. There is NO bar. It has been closed for Two years and it now a sad corner with 20 bottles on a wall. The pillows are horrible. Long hard tubes. bring your own Pillow as there are no other types available and reception says that everyone complains and the owners do nothing (very Spanish attitude). There is NO hotel room service. They use a third party company that you call and order like uber eats. We called a few times and no one answered so we gave up. To Sum up, it should be 65 EU a night.!! Better options for the money elsewhere.

8

Riccardo

19 ago 2024

·

Se alojó 1 noche

Heerlijk hotel. Om de hoek vh paleis en de Gran Via. Bus en metro ook dichtbij. Hotel mooi, ruime schone kamers, fijne badkamer. Parkeren in garage naast hotel, 24 euri per dag. Uitgebreid ontbijt met genoeg variatie. Personeel zakelijk bij receptie, mag iets hartelijker. Personeel ontbijt wel hartelijk. Maar al met al top hotel op top locatie. Tip diner bij Restaurant Botania op 5 minuten lopen. Zijn al 3 keer in dit hotel geweest

Heerlijk hotel. Om de hoek vh paleis en de Gran Via. Bus en metro ook dichtbij. Hotel mooi, ruime schone kamers, fijne badkamer. Parkeren in garage naast hotel, 24 euri per dag. Uitgebreid ontbijt met genoeg variatie. Personeel zakelijk bij receptie, mag iets hartelijker. Personeel ontbijt wel hartelijk. Maar al met al top hotel op top locatie. Tip diner bij Restaurant Botania op 5 minuten lopen. Zijn al 3 keer in dit hotel geweest

4

Catherine

27 may 2025

·

Se alojó 1 noche

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

8

Gabriel

11 may 2025

·

Se alojó 3 noches

O hotel tem muitos pontos positivos: localização (próximo a pontos turísticos, estações de metrô, shopping center Principe Pio, parques e mercados como Carrefour Express), além de um café da manhã bem variado, com frutas, cereais, sucos, pães, queijos, presuntos, panqueca, máquinas de café), e o quarto tem camas e espaço bem confortáveis. Os defeitos são um elevador pequeno, com capacidade para 5 ou 6 pessoas, e um dos recepcionistas com claros problemas de comunicação. Nota 9/10.

O hotel tem muitos pontos positivos: localização (próximo a pontos turísticos, estações de metrô, shopping center Principe Pio, parques e mercados como Carrefour Express), além de um café da manhã bem variado, com frutas, cereais, sucos, pães, queijos, presuntos, panqueca, máquinas de café), e o quarto tem camas e espaço bem confortáveis. Os defeitos são um elevador pequeno, com capacidade para 5 ou 6 pessoas, e um dos recepcionistas com claros problemas de comunicação. Nota 9/10.

8

Harry

28 sept 2025

·

Se alojó 2 noches

Room clean, no bar, staff friendly and helpful, small shop and tapas bar next door also good location, air conditioning good in rooms

Room clean, no bar, staff friendly and helpful, small shop and tapas bar next door also good location, air conditioning good in rooms

8

Marc

12 abr 2025

·

Se alojó 4 noches

the bar was closed

the bar was closed

8

Allen

23 may 2023

·

Se alojó 2 noches

Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat

Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat

8

Nicola

22 abr 2024

·

Se alojó 4 noches

Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.

Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encuentran que la propiedad y las habitaciones están muy limpias. Sin embargo, los informes recurrentes citan olores en los desagües del baño y ocasionales fallos en el servicio de limpieza (falta de cambio de toallas o limpieza superficial).

Reseñas de huéspedes relacionadas

10

Tenille

10 dic 2025

·

Se alojó 1 noche

Very clean, good location and lovely staff!

Very clean, good location and lovely staff!

8

Maria

16 may 2025

·

Se alojó 3 noches

The staff was lovely. The breakfast buffet was excellent. What a way to start the day! Beds were very comfortable. The only issue we had was with the pipes in the bathroom. There was a ghastly sewer smell coming uo. We closed all drains and covered them with thick towels and the smell was contained. I don't know if this was because of all the rain recently or a more seriousissue.

The staff was lovely. The breakfast buffet was excellent. What a way to start the day! Beds were very comfortable. The only issue we had was with the pipes in the bathroom. There was a ghastly sewer smell coming uo. We closed all drains and covered them with thick towels and the smell was contained. I don't know if this was because of all the rain recently or a more seriousissue.

8

Cinzia

3 may 2025

·

Se alojó 4 noches

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

10

Sophia

3 sept 2025

·

Se alojó 3 noches

Very clean and comfortable! Had everything we needed. Easy walking distance from some main attractions and nightlife in Madrid and to the metro. Would definitely stay here again!

Very clean and comfortable! Had everything we needed. Easy walking distance from some main attractions and nightlife in Madrid and to the metro. Would definitely stay here again!

4

Catherine

27 may 2025

·

Se alojó 1 noche

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

8

Maria

7 dic 2024

·

Se alojó 3 noches

La habitación está muy cómoda lo único que no me gustó es el baño, siempre tenía mal olor a drenaje muy desagradable

La habitación está muy cómoda lo único que no me gustó es el baño, siempre tenía mal olor a drenaje muy desagradable

10

Pin

25 feb 2024

·

Se alojó 1 noche

very clean

very clean

6

Koisan

2 may 2024

·

Se alojó 4 noches

This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.

This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.

10

Diana

17 nov 2025

·

Se alojó 2 noches

It smelled great in the hallways and in the room. Check in was quick and welcoming. The look of the hotel was colorful and clean. The room was spacious and the bed was comfortable. We enjoyed the mini fridge and assortment of teas to make in the morning. We would stay here again.

It smelled great in the hallways and in the room. Check in was quick and welcoming. The look of the hotel was colorful and clean. The room was spacious and the bed was comfortable. We enjoyed the mini fridge and assortment of teas to make in the morning. We would stay here again.

4

Oleksandr Filipp

10 ago 2025

·

Se alojó 3 noches

Very disappointed with the service. The room cleaning was done without actually cleaning anything — they didn’t even change the towels. We had to call and ask them to replace the towels, which should have been done in the first place.

Very disappointed with the service. The room cleaning was done without actually cleaning anything — they didn’t even change the towels. We had to call and ask them to replace the towels, which should have been done in the first place.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, algunas modernas y espaciosas con impresionantes vistas al palacio, aunque algunas son pequeñas o dan a la calle ruidosa. Varias reseñas mencionan aire acondicionado fijo o defectuoso, temperaturas de ducha fluctuantes, decoración anticuada en algunos lugares y, ocasionalmente, Wi-Fi poco fiable.

Reseñas de huéspedes relacionadas

10

John

5 may 2024

·

Se alojó 9 noches

Nice hotel in close proximity to royal place and train station. Room was nice and clean with king size bed and view of palace. Breakfast was superb with great selection. Only negative for hotel was inconsistent water temperature in shower.

Nice hotel in close proximity to royal place and train station. Room was nice and clean with king size bed and view of palace. Breakfast was superb with great selection. Only negative for hotel was inconsistent water temperature in shower.

10

Pedro

27 jul 2025

·

Se alojó 2 noches

Modern and spacious rooms. A++

Modern and spacious rooms. A++

10

Katia

8 dic 2023

·

Se alojó 3 noches

Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!

Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!

6

Idiana Cueto

30 mar 2024

·

Se alojó 8 noches

They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.

They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.

10

Francisco

15 nov 2024

·

Se alojó 1 noche

Good location,, very close to the grand via and metro station. There are option of restaurants and small shops nearby. Very friendly and attentive staff , room was comfortable and the bathroom was very spacious . The only thing in our room the air conditioning wasn’t working. The breakfast ( buffet style ) was excellent .

Good location,, very close to the grand via and metro station. There are option of restaurants and small shops nearby. Very friendly and attentive staff , room was comfortable and the bathroom was very spacious . The only thing in our room the air conditioning wasn’t working. The breakfast ( buffet style ) was excellent .

6

Rebeca

18 oct 2025

·

Se alojó 2 noches

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

4

Madelyn

4 ene 2026

·

Se alojó 4 noches

It was the second time we stayed at this hotel (this time 4 nights). Towels were coming apart unstitched at the ends. Three (3) of them came like that, to our bathroom. Really Hot water would appear all of the sudden while taking a shower and burn us. Worst than that, we depended on internet for work and to make reservations and it was not working every day the staff would say the same since we arrived, "we're having problems" which was never solved, while we were there. Very very disappointed. Not to be recommended. Staff very nice.

It was the second time we stayed at this hotel (this time 4 nights). Towels were coming apart unstitched at the ends. Three (3) of them came like that, to our bathroom. Really Hot water would appear all of the sudden while taking a shower and burn us. Worst than that, we depended on internet for work and to make reservations and it was not working every day the staff would say the same since we arrived, "we're having problems" which was never solved, while we were there. Very very disappointed. Not to be recommended. Staff very nice.

8

Jani

29 ene 2025

·

Se alojó 2 noches

Nice location close to the sights. Room to the street was very loud. Air conditioning didn’t work at all. The room was very small. Still very friendly front desk and excellent buffet breakfast, enjoyed omelette machine. Good price for short stay, pay more and get quiet room to inner court.

Nice location close to the sights. Room to the street was very loud. Air conditioning didn’t work at all. The room was very small. Still very friendly front desk and excellent buffet breakfast, enjoyed omelette machine. Good price for short stay, pay more and get quiet room to inner court.

6

Kristin

18 nov 2024

·

Se alojó 1 noche

The place was clean and walkable to many sites. However the room was about 80degrees F when it was 65 degrees F outside. They told us to just open the window. We wouldn’t stay here again.

The place was clean and walkable to many sites. However the room was about 80degrees F when it was 65 degrees F outside. They told us to just open the window. We wouldn’t stay here again.

8

Audrey

18 nov 2025

·

Se alojó 3 noches

Water temperature was either ice cold, luke warm or scolding hot. Looks like the side wall next to the toilet was not cleaned. Everything else was great!!

Water temperature was either ice cold, luke warm or scolding hot. Looks like the side wall next to the toilet was not cleaned. Everything else was great!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es frecuentemente elogiado por ser acogedor, atento y servicial, con varios reconocimientos al personal de recepción y al portero. Sin embargo, algunos huéspedes informaron de interacciones groseras o sin respuesta y una mala gestión de solicitudes específicas.

Reseñas de huéspedes relacionadas

10

María,

4 jul 2023

·

Se alojó 4 noches

Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!

Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!

10

Joselito

4 oct 2023

·

Se alojó 3 noches

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.

10

Cynthia

23 oct 2025

·

Se alojó 1 noche

The staff at reception were all excellent, friendly, and helpful.

The staff at reception were all excellent, friendly, and helpful.

10

Maria

10 sept 2024

·

Se alojó 1 noche

Great location. Very nice hotel. CLEAN and confortable. Staff were very friendly. Check in was fast. . “Shout out” to the doorman who was very kind and helpful with us.

Great location. Very nice hotel. CLEAN and confortable. Staff were very friendly. Check in was fast. . “Shout out” to the doorman who was very kind and helpful with us.

2

Thais

21 feb 2026

·

Se alojó 2 noches

Genuinamente no entendí por qué este hotel está tan bien valorado. Llegamos y la habitación tenía un olor a alcantarilla muy fuerte e insoportable. Me quejé y fueron a la habitación a rociar un aromatizador de ambiente FUERTÍSIMO, lo que me desencadenó una alergia y fue especialmente absurdo porque estaba con un bebé de nueve meses en la habitación. El olor solo empeoró y la situación se volvió muy incómoda. Finalmente nos cambiaron de habitación, pero el cambio se hizo de forma desorganizada y poco cuidadosa, obligándonos a gestionar el traslado prácticamente por nuestra cuenta, lo que resultó muy incómodo después de un viaje largo. Además, el equipo está grotescamente mal preparado para recibir a un perro guía. En el check-in nos preguntaron dos veces por el pago de la “mascota”, incluso después de mostrar la identificación oficial del animal. Más tarde, un empleado empezó a reprendernos a voz altísima desde la recepción (a varios metros de distancia), sin preguntar ni pedir que nos acercáramos, de forma grosera y discriminatoria, por haber dejado al perro en la habitación. Hablo español, vivo en España y mi enfermedad está acreditada oficialmente aquí, por lo que toda la situación era perfectamente inteligible para un equipo preparado. Nunca hemos tenido ningún problema en otros hoteles, incluidos hoteles en Madrid, y además habíamos avisado previamente por mensaje sobre todo, incluido el perro guía. Aun así, la experiencia fue tensa y muy decepcionante.

Genuinamente no entendí por qué este hotel está tan bien valorado. Llegamos y la habitación tenía un olor a alcantarilla muy fuerte e insoportable. Me quejé y fueron a la habitación a rociar un aromatizador de ambiente FUERTÍSIMO, lo que me desencadenó una alergia y fue especialmente absurdo porque estaba con un bebé de nueve meses en la habitación. El olor solo empeoró y la situación se volvió muy incómoda. Finalmente nos cambiaron de habitación, pero el cambio se hizo de forma desorganizada y poco cuidadosa, obligándonos a gestionar el traslado prácticamente por nuestra cuenta, lo que resultó muy incómodo después de un viaje largo. Además, el equipo está grotescamente mal preparado para recibir a un perro guía. En el check-in nos preguntaron dos veces por el pago de la “mascota”, incluso después de mostrar la identificación oficial del animal. Más tarde, un empleado empezó a reprendernos a voz altísima desde la recepción (a varios metros de distancia), sin preguntar ni pedir que nos acercáramos, de forma grosera y discriminatoria, por haber dejado al perro en la habitación. Hablo español, vivo en España y mi enfermedad está acreditada oficialmente aquí, por lo que toda la situación era perfectamente inteligible para un equipo preparado. Nunca hemos tenido ningún problema en otros hoteles, incluidos hoteles en Madrid, y además habíamos avisado previamente por mensaje sobre todo, incluido el perro guía. Aun así, la experiencia fue tensa y muy decepcionante.

10

Thomas

30 dic 2022

·

Se alojó 1 noche

Very nice hotel. The staff was amazingly helpful. Would definitely stay here again

Very nice hotel. The staff was amazingly helpful. Would definitely stay here again

10

Maria del Carmen

27 nov 2023

·

Se alojó 6 noches

Personal muy amables, atentos y siempre dispuestos a ayudarte.

Personal muy amables, atentos y siempre dispuestos a ayudarte.

10

Amy

8 ene 2024

·

Se alojó 1 noche

Convenient location and excellent and helpful front desk service.

Convenient location and excellent and helpful front desk service.

10

Juan Carlos

21 oct 2025

·

Se alojó 2 noches

Excellent hotel. Brilliant location. Extremely helpful and attentive staff.

Excellent hotel. Brilliant location. Extremely helpful and attentive staff.

2

Andy

5 oct 2025

·

Se alojó 1 noche

Had a terrible customer service experience here. Checked in to the room in the morning and already realized the hair dryer is broken. I immediately brought the attention to the front desk and they gave me the spare. Later on that night, my girlfriend was trying to use it after she showered, even the spare one didnt work. I brought it down to the front desk and they said they will bring me another one. 30 minutes passed in the room, there was no response no phone call for any updates. I had to go down to the front desk again to which they told me that theres nothing they can do and i have to wait until the morning. No call, no knock on the door, no apologies while my girlfriend’s hair is still wet. A hotel with 3 stars has worse customer service than a motel that costs less.

Had a terrible customer service experience here. Checked in to the room in the morning and already realized the hair dryer is broken. I immediately brought the attention to the front desk and they gave me the spare. Later on that night, my girlfriend was trying to use it after she showered, even the spare one didnt work. I brought it down to the front desk and they said they will bring me another one. 30 minutes passed in the room, there was no response no phone call for any updates. I had to go down to the front desk again to which they told me that theres nothing they can do and i have to wait until the morning. No call, no knock on the door, no apologies while my girlfriend’s hair is still wet. A hotel with 3 stars has worse customer service than a motel that costs less.

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Ubicación

Consistentemente céntrico y accesible a pie: a pocos pasos del Palacio Real, la Plaza de España y la Gran Vía, con múltiples conexiones de metro o tren cerca. A muchos les resultó fácil y seguro explorar a pie o utilizando el transporte público.

Reseñas de huéspedes relacionadas

10

Suhanya

1 sept 2025

·

Se alojó 4 noches

The hotel is very clean. Our room was spacious and airy. The location is unbeatable. < 5 mins to the Royal Palace and Plaza de España.

The hotel is very clean. Our room was spacious and airy. The location is unbeatable. < 5 mins to the Royal Palace and Plaza de España.

10

Boris

17 ene 2025

·

Se alojó 2 noches

Great location

Great location

10

Tomas

11 may 2024

·

Se alojó 5 noches

Very close to metro and access is to Gran Via. Airport access via metro as well and located in center of Madrid next to one of the Royal Palaces.

Very close to metro and access is to Gran Via. Airport access via metro as well and located in center of Madrid next to one of the Royal Palaces.

10

Abdolreza

27 sept 2025

·

Se alojó 4 noches

I believe this was the best place to stay in Madrid. Ten minutes from the Palace, market, Flamenco dance, nice dining, metro, bus, etc.

I believe this was the best place to stay in Madrid. Ten minutes from the Palace, market, Flamenco dance, nice dining, metro, bus, etc.

10

wilma

20 feb 2023

·

Se alojó 2 noches

I have been staying at this hotel for more than 20 years but not since the pandemic. They have beautifully restored it and I loved it! Great location right in fron of Plaza España. Walking distance to shops, restaurants, bars, museums, etc.

I have been staying at this hotel for more than 20 years but not since the pandemic. They have beautifully restored it and I loved it! Great location right in fron of Plaza España. Walking distance to shops, restaurants, bars, museums, etc.

8

Xiomara

19 ene 2025

·

Se alojó 4 noches

Lugar muy cèntrico cerca de muchas atracciones y restaurantes.

Lugar muy cèntrico cerca de muchas atracciones y restaurantes.

8

Gerardo

16 jul 2024

·

Se alojó 4 noches

Good stay, great location but room temperature set, could not change.

Good stay, great location but room temperature set, could not change.

10

jose Luis

8 sept 2025

·

Se alojó 2 noches

Excelente ubicación

Excelente ubicación

10

Patrick

7 oct 2022

·

Se alojó 2 noches

Séjour très agréable à l'hôtel Principe Pio de Madrid. Très bon emplacement, juste en face du Palais Royal et à proximité immédiate de la Plaza de España, au coeur de Madrid. Très bon accueil lors de notre arrivée, réceptionniste très aimable et professionnel. Nous n'avions pas choisi la chambre avec vue sur le Palais, notre chambre donnait donc sur l'arrière, au 7ème étage, avec vue très dégagée sur le grand parc Casa de Campo un peu plus loin. Et très calme, aucun bruit de la rue. Chambre très agréable, très propre. Petit-déjeuner servi avec des horaires très étendus, de 7H à 11H en semaine. Type buffet dans une jolie salle, mais en sous-sol, donc absence de fenêtres... Notre séjour à Madrid s'est très bien passé en partie grâce à l'hôtel Principe Pio où nous nous sentions très bien. Nous y reviendrons sûrement lors d'un prochain séjour dans cette magnifique ville.

Séjour très agréable à l'hôtel Principe Pio de Madrid. Très bon emplacement, juste en face du Palais Royal et à proximité immédiate de la Plaza de España, au coeur de Madrid. Très bon accueil lors de notre arrivée, réceptionniste très aimable et professionnel. Nous n'avions pas choisi la chambre avec vue sur le Palais, notre chambre donnait donc sur l'arrière, au 7ème étage, avec vue très dégagée sur le grand parc Casa de Campo un peu plus loin. Et très calme, aucun bruit de la rue. Chambre très agréable, très propre. Petit-déjeuner servi avec des horaires très étendus, de 7H à 11H en semaine. Type buffet dans une jolie salle, mais en sous-sol, donc absence de fenêtres... Notre séjour à Madrid s'est très bien passé en partie grâce à l'hôtel Principe Pio où nous nous sentions très bien. Nous y reviendrons sûrement lors d'un prochain séjour dans cette magnifique ville.

10

Jorge

16 jul 2024

·

Se alojó 6 noches

Excelente ubicación estratégica , segura , hotel limpio , habitaciones excelentes , personal muy amable

Excelente ubicación estratégica , segura , hotel limpio , habitaciones excelentes , personal muy amable

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Comida

El desayuno es ampliamente elogiado por su calidad y variedad, y muchos lo califican de excelente. Sin embargo, algunos huéspedes lo encontraron básico o caro, y algunos señalaron problemas con el servicio o la reposición; el servicio de restauración en el hotel, más allá del desayuno, parece limitado.

Reseñas de huéspedes relacionadas

6

Adriano

10 jun 2024

·

Se alojó 3 noches

Bem localizado, limpo, mas muito caro para o que oferece ! Não há estacionamento próprio Time do café se recusou a preparar uma omelete/ tortilha para mim!

Bem localizado, limpo, mas muito caro para o que oferece ! Não há estacionamento próprio Time do café se recusou a preparar uma omelete/ tortilha para mim!

10

liuvys

23 abr 2024

·

Se alojó 3 noches

Super good breakfast with great variety, staff 10/10, excellent location

Super good breakfast with great variety, staff 10/10, excellent location

10

Andrew

15 jun 2025

·

Se alojó 3 noches

Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel.

Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel.

10

ROCIO

21 abr 2023

·

Se alojó 3 noches

Excelente location, very helpful staff, good size room, comfy king size bed. Don’t recommend the buffet, not bad but too expensive for what they offer. Overall very good choice, close to everything. I do recommend it

Excelente location, very helpful staff, good size room, comfy king size bed. Don’t recommend the buffet, not bad but too expensive for what they offer. Overall very good choice, close to everything. I do recommend it

10

Guillermo

10 oct 2025

·

Se alojó 4 noches

Excelente ubicación, muy buen desayuno y café riquísimo Estuvimos super a gusto, volvería feliz

Excelente ubicación, muy buen desayuno y café riquísimo Estuvimos super a gusto, volvería feliz

10

Ryan

9 abr 2025

·

Se alojó 3 noches

Nice property. Excellent breakfast. Friendly staff.

Nice property. Excellent breakfast. Friendly staff.

6

Rebeca

18 oct 2025

·

Se alojó 2 noches

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

10

Andre

15 sept 2025

·

Se alojó 3 noches

Ótimo café da manhã, super variado, cama grande e macia.

Ótimo café da manhã, super variado, cama grande e macia.

10

Emeline

28 sept 2025

·

Se alojó 2 noches

excellent service et mention spéciale pour le buffet petit déjeuner

excellent service et mention spéciale pour le buffet petit déjeuner

6

Mikaela

6 jun 2023

·

Se alojó 4 noches

Struttura comoda a pochi passi da Plaza de España e da Gran via La camera abbastanza confortevole ma nel prezzo non era incluso nulla. La colazione abbastanza triste per essere un buffet; il personale quasi sempre gradevole Costo esagerato per il tipo di struttura

Struttura comoda a pochi passi da Plaza de España e da Gran via La camera abbastanza confortevole ma nel prezzo non era incluso nulla. La colazione abbastanza triste per essere un buffet; il personale quasi sempre gradevole Costo esagerato per il tipo di struttura

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10

Gabriel Antonio

la semana pasada

·

Se alojó 1 noche

Todo super lindo. Nos encantó

Todo super lindo. Nos encantó

10

Karla

hace 2 semanas

·

Se alojó 5 noches

Súper bien ubicado y el personal de lo más atento

Súper bien ubicado y el personal de lo más atento

10

Diego

hace 2 semanas

·

Se alojó 4 noches

Super bien ubicado, la habitación amplia y el personal amable

Super bien ubicado, la habitación amplia y el personal amable

10

Hugo

hace 4 semanas

·

Se alojó 2 noches

Cumple de sobra con lo esperado relación calidad/precio. Además de la excelente ubicación. Gracias!

Cumple de sobra con lo esperado relación calidad/precio. Además de la excelente ubicación. Gracias!

10

Mario

11 ago 2026

·

Se alojó 2 noches

Fantástico todo el personal la ubicación el espacio.

Fantástico todo el personal la ubicación el espacio.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 14:00 a 05:30

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.