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Principe Pio

255 USD

a notte

Media per settembre

Principe Pio - Image 1

Principe Pio - Camera

Principe Pio - Camera

Principe Pio - Vista dalla camera

Principe Pio - Ristorante

Prezzi per Principe Pio

Seleziona le date per controllare prezzi e disponibilità

255 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Principe Pio, il prezzo per notte è in media di 144 USD nel mese più economico (agosto) e di 275 USD nel mese più caro (aprile), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Principe Pio per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	186 USD
febbraio	174 USD
marzo	195 USD
aprile	275 USD
maggio	273 USD
giugno	226 USD
luglio	156 USD
agosto	144 USD
settembre	255 USD
ottobre	272 USD
novembre	238 USD
dicembre	206 USD

Prezzo più alto: aprile (circa 275 USD)

Prezzo più basso: agosto (circa 144 USD)

Informazioni su questa struttura

Avrai a disposizone utili servizi come il Wi-Fi gratuito e servizi di concierge.

Camere non fumatori
Family room
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Deposito bagagli

Posizione

Cuesta de San Vicente, 14, El Madrid de los Austrias, Madrid, Comunità di Madrid, Spagna

Giardini di Sabatini (0.1 miglia)

Plaza de España (0.2 miglia)

Plaza de Oriente (0.3 miglia)

Gran Via (0.3 miglia)

Calle de la Princesa (0.3 miglia)

Centro Commerciale Príncipe Pío (0.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

11

Suite

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

495 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

5

Tripla Standard

Dettagli della camera

1 Letto Matrimoniale Alla Francese

e

1 Letto Singolo

o

3× Letti Singoli

Posti letto: 3

301 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

6

Singola Standard

Dettagli della camera

2 Letti Singoli

o

1 Letto Matrimoniale Alla Francese

237 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

8

Camera familiare

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 4

495 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

11

Suite Junior

Dettagli della camera

1 Letto Matrimoniale Alla Francese

e

1 Divano Letto

Posti letto: 3

431 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

7

Camera Standard (Royal Palace view)

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

269 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

5

Camera Standard

Dettagli della camera

1 Letto Matrimoniale Alla Francese

o

2 Letti Singoli

Posti letto: 2

237 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

7

Camera Superior (Royal Palace view)

Dettagli della camera

1 Letto Matrimoniale Alla Francese

o

2 Letti Singoli

269 ft²

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno

Recensioni degli ospiti su Principe Pio

8.8

Ottimo

Sulla base di 4091 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

7%

In coppia

42%

Famiglia

29%

Gruppo

15%

In solitaria

5%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Da molte recensioni sul Principe Pio, i viaggiatori lodano la posizione centrale e comoda per esplorare a piedi, vicino al Palazzo Reale e a Plaza de España, il personale accogliente e le camere generalmente pulite e confortevoli, con alcuni che apprezzano la spaziosità e la vista sul palazzo.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Da molte recensioni sul Principe Pio, i viaggiatori lodano la posizione centrale e comoda per esplorare a piedi, vicino al Palazzo Reale e a Plaza de España, il personale accogliente e le camere generalmente pulite e confortevoli, con alcuni che apprezzano la spaziosità e la vista sul palazzo.

Tuttavia, diversi ospiti segnalano odori ricorrenti provenienti dai tubi di scarico del bagno, temperature dell'acqua della doccia variabili e un sistema di condizionamento dell'aria fisso o non funzionante. La colazione è molto apprezzata, anche se alcuni la trovano semplice o costosa, e molte recensioni notano che il bar/ristorante è chiuso e i servizi in loco sono limitati. Aspettatevi un servizio cordiale e un soggiorno confortevole, ma verificate il funzionamento degli impianti della camera e valutate la richiesta di una camera interna se il rumore è un problema.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

I servizi sono limitati: molte recensioni notano la chiusura del bar/ristorante dell'hotel e l'assenza di un vero servizio in camera, oltre alla mancanza di una lavanderia in loco. Il parcheggio si trova nelle vicinanze, in un garage pubblico, e un piccolo ascensore può risultare affollato.

Recensioni degli ospiti correlate

10

Per

9 feb 2024

·

Soggiorno di 2 notti

Trevlig personal på hotel med bra frukostar och rent. Baren var stängd men det gjorde inget. Läget bra intill slottet och rätt nära att gå till både Gran Via, eller Plaza Mayor

Trevlig personal på hotel med bra frukostar och rent. Baren var stängd men det gjorde inget. Läget bra intill slottet och rätt nära att gå till både Gran Via, eller Plaza Mayor

6

Richard

21 apr 2025

·

Soggiorno di 4 notti

This was an average 3 star property at best. No bar or restaurant facilities except breakfast which was quite disappointing. Would choose another hotel on any subsequent visit to Madrid

This was an average 3 star property at best. No bar or restaurant facilities except breakfast which was quite disappointing. Would choose another hotel on any subsequent visit to Madrid

6

adam

4 mar 2025

·

Soggiorno di 2 notti

We live in Spain for context. The hotel build is nice and the people, but there are some very disappointing things for a hotel that is expensive. The Hotels.Com description says a Bar. There is NO bar. It has been closed for Two years and it now a sad corner with 20 bottles on a wall. The pillows are horrible. Long hard tubes. bring your own Pillow as there are no other types available and reception says that everyone complains and the owners do nothing (very Spanish attitude). There is NO hotel room service. They use a third party company that you call and order like uber eats. We called a few times and no one answered so we gave up. To Sum up, it should be 65 EU a night.!! Better options for the money elsewhere.

We live in Spain for context. The hotel build is nice and the people, but there are some very disappointing things for a hotel that is expensive. The Hotels.Com description says a Bar. There is NO bar. It has been closed for Two years and it now a sad corner with 20 bottles on a wall. The pillows are horrible. Long hard tubes. bring your own Pillow as there are no other types available and reception says that everyone complains and the owners do nothing (very Spanish attitude). There is NO hotel room service. They use a third party company that you call and order like uber eats. We called a few times and no one answered so we gave up. To Sum up, it should be 65 EU a night.!! Better options for the money elsewhere.

8

Riccardo

19 ago 2024

·

Soggiorno di 1 notte

Heerlijk hotel. Om de hoek vh paleis en de Gran Via. Bus en metro ook dichtbij. Hotel mooi, ruime schone kamers, fijne badkamer. Parkeren in garage naast hotel, 24 euri per dag. Uitgebreid ontbijt met genoeg variatie. Personeel zakelijk bij receptie, mag iets hartelijker. Personeel ontbijt wel hartelijk. Maar al met al top hotel op top locatie. Tip diner bij Restaurant Botania op 5 minuten lopen. Zijn al 3 keer in dit hotel geweest

Heerlijk hotel. Om de hoek vh paleis en de Gran Via. Bus en metro ook dichtbij. Hotel mooi, ruime schone kamers, fijne badkamer. Parkeren in garage naast hotel, 24 euri per dag. Uitgebreid ontbijt met genoeg variatie. Personeel zakelijk bij receptie, mag iets hartelijker. Personeel ontbijt wel hartelijk. Maar al met al top hotel op top locatie. Tip diner bij Restaurant Botania op 5 minuten lopen. Zijn al 3 keer in dit hotel geweest

4

Catherine

27 mag 2025

·

Soggiorno di 1 notte

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

8

Gabriel

11 mag 2025

·

Soggiorno di 3 notti

O hotel tem muitos pontos positivos: localização (próximo a pontos turísticos, estações de metrô, shopping center Principe Pio, parques e mercados como Carrefour Express), além de um café da manhã bem variado, com frutas, cereais, sucos, pães, queijos, presuntos, panqueca, máquinas de café), e o quarto tem camas e espaço bem confortáveis. Os defeitos são um elevador pequeno, com capacidade para 5 ou 6 pessoas, e um dos recepcionistas com claros problemas de comunicação. Nota 9/10.

O hotel tem muitos pontos positivos: localização (próximo a pontos turísticos, estações de metrô, shopping center Principe Pio, parques e mercados como Carrefour Express), além de um café da manhã bem variado, com frutas, cereais, sucos, pães, queijos, presuntos, panqueca, máquinas de café), e o quarto tem camas e espaço bem confortáveis. Os defeitos são um elevador pequeno, com capacidade para 5 ou 6 pessoas, e um dos recepcionistas com claros problemas de comunicação. Nota 9/10.

8

Harry

28 set 2025

·

Soggiorno di 2 notti

Room clean, no bar, staff friendly and helpful, small shop and tapas bar next door also good location, air conditioning good in rooms

Room clean, no bar, staff friendly and helpful, small shop and tapas bar next door also good location, air conditioning good in rooms

8

Marc

12 apr 2025

·

Soggiorno di 4 notti

the bar was closed

the bar was closed

8

Allen

23 mag 2023

·

Soggiorno di 2 notti

Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat

Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat

8

Nicola

22 apr 2024

·

Soggiorno di 4 notti

Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.

Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Molti ospiti trovano la struttura e le camere molto pulite. Tuttavia, segnalazioni ricorrenti menzionano odori provenienti dai tubi di scarico del bagno e occasionali mancanze nelle pulizie (mancata sostituzione degli asciugamani o pulizia superficiale).

Recensioni degli ospiti correlate

10

Tenille

10 dic 2025

·

Soggiorno di 1 notte

Very clean, good location and lovely staff!

Very clean, good location and lovely staff!

8

Maria

16 mag 2025

·

Soggiorno di 3 notti

The staff was lovely. The breakfast buffet was excellent. What a way to start the day! Beds were very comfortable. The only issue we had was with the pipes in the bathroom. There was a ghastly sewer smell coming uo. We closed all drains and covered them with thick towels and the smell was contained. I don't know if this was because of all the rain recently or a more seriousissue.

The staff was lovely. The breakfast buffet was excellent. What a way to start the day! Beds were very comfortable. The only issue we had was with the pipes in the bathroom. There was a ghastly sewer smell coming uo. We closed all drains and covered them with thick towels and the smell was contained. I don't know if this was because of all the rain recently or a more seriousissue.

8

Cinzia

3 mag 2025

·

Soggiorno di 4 notti

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

10

Sophia

3 set 2025

·

Soggiorno di 3 notti

Very clean and comfortable! Had everything we needed. Easy walking distance from some main attractions and nightlife in Madrid and to the metro. Would definitely stay here again!

Very clean and comfortable! Had everything we needed. Easy walking distance from some main attractions and nightlife in Madrid and to the metro. Would definitely stay here again!

4

Catherine

27 mag 2025

·

Soggiorno di 1 notte

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

8

Maria

7 dic 2024

·

Soggiorno di 3 notti

La habitación está muy cómoda lo único que no me gustó es el baño, siempre tenía mal olor a drenaje muy desagradable

La habitación está muy cómoda lo único que no me gustó es el baño, siempre tenía mal olor a drenaje muy desagradable

10

Pin

25 feb 2024

·

Soggiorno di 1 notte

very clean

very clean

6

Koisan

2 mag 2024

·

Soggiorno di 4 notti

This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.

This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.

10

Diana

17 nov 2025

·

Soggiorno di 2 notti

It smelled great in the hallways and in the room. Check in was quick and welcoming. The look of the hotel was colorful and clean. The room was spacious and the bed was comfortable. We enjoyed the mini fridge and assortment of teas to make in the morning. We would stay here again.

It smelled great in the hallways and in the room. Check in was quick and welcoming. The look of the hotel was colorful and clean. The room was spacious and the bed was comfortable. We enjoyed the mini fridge and assortment of teas to make in the morning. We would stay here again.

4

Oleksandr Filipp

10 ago 2025

·

Soggiorno di 3 notti

Very disappointed with the service. The room cleaning was done without actually cleaning anything — they didn’t even change the towels. We had to call and ask them to replace the towels, which should have been done in the first place.

Very disappointed with the service. The room cleaning was done without actually cleaning anything — they didn’t even change the towels. We had to call and ask them to replace the towels, which should have been done in the first place.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono generalmente confortevoli, alcune moderne e spaziose con una splendida vista sul palazzo, anche se alcune sono piccole o affacciano su una strada rumorosa. Molte recensioni menzionano un condizionatore dell'aria fisso o difettoso, temperature dell'acqua della doccia variabili, arredi datati in alcuni punti e una connessione Wi-Fi occasionalmente inaffidabile.

Recensioni degli ospiti correlate

10

John

5 mag 2024

·

Soggiorno di 9 notti

Nice hotel in close proximity to royal place and train station. Room was nice and clean with king size bed and view of palace. Breakfast was superb with great selection. Only negative for hotel was inconsistent water temperature in shower.

Nice hotel in close proximity to royal place and train station. Room was nice and clean with king size bed and view of palace. Breakfast was superb with great selection. Only negative for hotel was inconsistent water temperature in shower.

10

Pedro

27 lug 2025

·

Soggiorno di 2 notti

Modern and spacious rooms. A++

Modern and spacious rooms. A++

10

Katia

8 dic 2023

·

Soggiorno di 3 notti

Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!

Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!

6

Idiana Cueto

30 mar 2024

·

Soggiorno di 8 notti

They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.

They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.

10

Francisco

15 nov 2024

·

Soggiorno di 1 notte

Good location,, very close to the grand via and metro station. There are option of restaurants and small shops nearby. Very friendly and attentive staff , room was comfortable and the bathroom was very spacious . The only thing in our room the air conditioning wasn’t working. The breakfast ( buffet style ) was excellent .

Good location,, very close to the grand via and metro station. There are option of restaurants and small shops nearby. Very friendly and attentive staff , room was comfortable and the bathroom was very spacious . The only thing in our room the air conditioning wasn’t working. The breakfast ( buffet style ) was excellent .

6

Rebeca

18 ott 2025

·

Soggiorno di 2 notti

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

4

Madelyn

4 gen 2026

·

Soggiorno di 4 notti

It was the second time we stayed at this hotel (this time 4 nights). Towels were coming apart unstitched at the ends. Three (3) of them came like that, to our bathroom. Really Hot water would appear all of the sudden while taking a shower and burn us. Worst than that, we depended on internet for work and to make reservations and it was not working every day the staff would say the same since we arrived, "we're having problems" which was never solved, while we were there. Very very disappointed. Not to be recommended. Staff very nice.

It was the second time we stayed at this hotel (this time 4 nights). Towels were coming apart unstitched at the ends. Three (3) of them came like that, to our bathroom. Really Hot water would appear all of the sudden while taking a shower and burn us. Worst than that, we depended on internet for work and to make reservations and it was not working every day the staff would say the same since we arrived, "we're having problems" which was never solved, while we were there. Very very disappointed. Not to be recommended. Staff very nice.

8

Jani

29 gen 2025

·

Soggiorno di 2 notti

Nice location close to the sights. Room to the street was very loud. Air conditioning didn’t work at all. The room was very small. Still very friendly front desk and excellent buffet breakfast, enjoyed omelette machine. Good price for short stay, pay more and get quiet room to inner court.

Nice location close to the sights. Room to the street was very loud. Air conditioning didn’t work at all. The room was very small. Still very friendly front desk and excellent buffet breakfast, enjoyed omelette machine. Good price for short stay, pay more and get quiet room to inner court.

6

Kristin

18 nov 2024

·

Soggiorno di 1 notte

The place was clean and walkable to many sites. However the room was about 80degrees F when it was 65 degrees F outside. They told us to just open the window. We wouldn’t stay here again.

The place was clean and walkable to many sites. However the room was about 80degrees F when it was 65 degrees F outside. They told us to just open the window. We wouldn’t stay here again.

8

Audrey

18 nov 2025

·

Soggiorno di 3 notti

Water temperature was either ice cold, luke warm or scolding hot. Looks like the side wall next to the toilet was not cleaned. Everything else was great!!

Water temperature was either ice cold, luke warm or scolding hot. Looks like the side wall next to the toilet was not cleaned. Everything else was great!!

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è spesso elogiato per la sua accoglienza, attenzione e disponibilità, con diversi encomi per la reception e il portiere. Tuttavia, alcuni ospiti hanno riferito interazioni scortesi o una mancanza di risposta e una gestione inadeguata di richieste specifiche.

Recensioni degli ospiti correlate

10

María,

4 lug 2023

·

Soggiorno di 4 notti

Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!

Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!

10

Joselito

4 ott 2023

·

Soggiorno di 3 notti

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.

10

Cynthia

23 ott 2025

·

Soggiorno di 1 notte

The staff at reception were all excellent, friendly, and helpful.

The staff at reception were all excellent, friendly, and helpful.

10

Maria

10 set 2024

·

Soggiorno di 1 notte

Great location. Very nice hotel. CLEAN and confortable. Staff were very friendly. Check in was fast. . “Shout out” to the doorman who was very kind and helpful with us.

Great location. Very nice hotel. CLEAN and confortable. Staff were very friendly. Check in was fast. . “Shout out” to the doorman who was very kind and helpful with us.

2

Thais

21 feb 2026

·

Soggiorno di 2 notti

Genuinamente no entendí por qué este hotel está tan bien valorado. Llegamos y la habitación tenía un olor a alcantarilla muy fuerte e insoportable. Me quejé y fueron a la habitación a rociar un aromatizador de ambiente FUERTÍSIMO, lo que me desencadenó una alergia y fue especialmente absurdo porque estaba con un bebé de nueve meses en la habitación. El olor solo empeoró y la situación se volvió muy incómoda. Finalmente nos cambiaron de habitación, pero el cambio se hizo de forma desorganizada y poco cuidadosa, obligándonos a gestionar el traslado prácticamente por nuestra cuenta, lo que resultó muy incómodo después de un viaje largo. Además, el equipo está grotescamente mal preparado para recibir a un perro guía. En el check-in nos preguntaron dos veces por el pago de la “mascota”, incluso después de mostrar la identificación oficial del animal. Más tarde, un empleado empezó a reprendernos a voz altísima desde la recepción (a varios metros de distancia), sin preguntar ni pedir que nos acercáramos, de forma grosera y discriminatoria, por haber dejado al perro en la habitación. Hablo español, vivo en España y mi enfermedad está acreditada oficialmente aquí, por lo que toda la situación era perfectamente inteligible para un equipo preparado. Nunca hemos tenido ningún problema en otros hoteles, incluidos hoteles en Madrid, y además habíamos avisado previamente por mensaje sobre todo, incluido el perro guía. Aun así, la experiencia fue tensa y muy decepcionante.

Genuinamente no entendí por qué este hotel está tan bien valorado. Llegamos y la habitación tenía un olor a alcantarilla muy fuerte e insoportable. Me quejé y fueron a la habitación a rociar un aromatizador de ambiente FUERTÍSIMO, lo que me desencadenó una alergia y fue especialmente absurdo porque estaba con un bebé de nueve meses en la habitación. El olor solo empeoró y la situación se volvió muy incómoda. Finalmente nos cambiaron de habitación, pero el cambio se hizo de forma desorganizada y poco cuidadosa, obligándonos a gestionar el traslado prácticamente por nuestra cuenta, lo que resultó muy incómodo después de un viaje largo. Además, el equipo está grotescamente mal preparado para recibir a un perro guía. En el check-in nos preguntaron dos veces por el pago de la “mascota”, incluso después de mostrar la identificación oficial del animal. Más tarde, un empleado empezó a reprendernos a voz altísima desde la recepción (a varios metros de distancia), sin preguntar ni pedir que nos acercáramos, de forma grosera y discriminatoria, por haber dejado al perro en la habitación. Hablo español, vivo en España y mi enfermedad está acreditada oficialmente aquí, por lo que toda la situación era perfectamente inteligible para un equipo preparado. Nunca hemos tenido ningún problema en otros hoteles, incluidos hoteles en Madrid, y además habíamos avisado previamente por mensaje sobre todo, incluido el perro guía. Aun así, la experiencia fue tensa y muy decepcionante.

10

Thomas

30 dic 2022

·

Soggiorno di 1 notte

Very nice hotel. The staff was amazingly helpful. Would definitely stay here again

Very nice hotel. The staff was amazingly helpful. Would definitely stay here again

10

Maria del Carmen

27 nov 2023

·

Soggiorno di 6 notti

Personal muy amables, atentos y siempre dispuestos a ayudarte.

Personal muy amables, atentos y siempre dispuestos a ayudarte.

10

Amy

8 gen 2024

·

Soggiorno di 1 notte

Convenient location and excellent and helpful front desk service.

Convenient location and excellent and helpful front desk service.

10

Juan Carlos

21 ott 2025

·

Soggiorno di 2 notti

Excellent hotel. Brilliant location. Extremely helpful and attentive staff.

Excellent hotel. Brilliant location. Extremely helpful and attentive staff.

2

Andy

5 ott 2025

·

Soggiorno di 1 notte

Had a terrible customer service experience here. Checked in to the room in the morning and already realized the hair dryer is broken. I immediately brought the attention to the front desk and they gave me the spare. Later on that night, my girlfriend was trying to use it after she showered, even the spare one didnt work. I brought it down to the front desk and they said they will bring me another one. 30 minutes passed in the room, there was no response no phone call for any updates. I had to go down to the front desk again to which they told me that theres nothing they can do and i have to wait until the morning. No call, no knock on the door, no apologies while my girlfriend’s hair is still wet. A hotel with 3 stars has worse customer service than a motel that costs less.

Had a terrible customer service experience here. Checked in to the room in the morning and already realized the hair dryer is broken. I immediately brought the attention to the front desk and they gave me the spare. Later on that night, my girlfriend was trying to use it after she showered, even the spare one didnt work. I brought it down to the front desk and they said they will bring me another one. 30 minutes passed in the room, there was no response no phone call for any updates. I had to go down to the front desk again to which they told me that theres nothing they can do and i have to wait until the morning. No call, no knock on the door, no apologies while my girlfriend’s hair is still wet. A hotel with 3 stars has worse customer service than a motel that costs less.

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Posizione

Costantemente centrale e comodo per esplorare a piedi: a pochi passi dal Palazzo Reale, Plaza de España e Gran Vía, con numerosi collegamenti di metro o treno nelle vicinanze. Molti hanno trovato facile e sicuro esplorare a piedi o con i mezzi pubblici.

Recensioni degli ospiti correlate

10

Suhanya

1 set 2025

·

Soggiorno di 4 notti

The hotel is very clean. Our room was spacious and airy. The location is unbeatable. < 5 mins to the Royal Palace and Plaza de España.

The hotel is very clean. Our room was spacious and airy. The location is unbeatable. < 5 mins to the Royal Palace and Plaza de España.

10

Boris

17 gen 2025

·

Soggiorno di 2 notti

Great location

Great location

10

Tomas

11 mag 2024

·

Soggiorno di 5 notti

Very close to metro and access is to Gran Via. Airport access via metro as well and located in center of Madrid next to one of the Royal Palaces.

Very close to metro and access is to Gran Via. Airport access via metro as well and located in center of Madrid next to one of the Royal Palaces.

10

Abdolreza

27 set 2025

·

Soggiorno di 4 notti

I believe this was the best place to stay in Madrid. Ten minutes from the Palace, market, Flamenco dance, nice dining, metro, bus, etc.

I believe this was the best place to stay in Madrid. Ten minutes from the Palace, market, Flamenco dance, nice dining, metro, bus, etc.

10

wilma

20 feb 2023

·

Soggiorno di 2 notti

I have been staying at this hotel for more than 20 years but not since the pandemic. They have beautifully restored it and I loved it! Great location right in fron of Plaza España. Walking distance to shops, restaurants, bars, museums, etc.

I have been staying at this hotel for more than 20 years but not since the pandemic. They have beautifully restored it and I loved it! Great location right in fron of Plaza España. Walking distance to shops, restaurants, bars, museums, etc.

8

Xiomara

19 gen 2025

·

Soggiorno di 4 notti

Lugar muy cèntrico cerca de muchas atracciones y restaurantes.

Lugar muy cèntrico cerca de muchas atracciones y restaurantes.

8

Gerardo

16 lug 2024

·

Soggiorno di 4 notti

Good stay, great location but room temperature set, could not change.

Good stay, great location but room temperature set, could not change.

10

jose Luis

8 set 2025

·

Soggiorno di 2 notti

Excelente ubicación

Excelente ubicación

10

Patrick

7 ott 2022

·

Soggiorno di 2 notti

Séjour très agréable à l'hôtel Principe Pio de Madrid. Très bon emplacement, juste en face du Palais Royal et à proximité immédiate de la Plaza de España, au coeur de Madrid. Très bon accueil lors de notre arrivée, réceptionniste très aimable et professionnel. Nous n'avions pas choisi la chambre avec vue sur le Palais, notre chambre donnait donc sur l'arrière, au 7ème étage, avec vue très dégagée sur le grand parc Casa de Campo un peu plus loin. Et très calme, aucun bruit de la rue. Chambre très agréable, très propre. Petit-déjeuner servi avec des horaires très étendus, de 7H à 11H en semaine. Type buffet dans une jolie salle, mais en sous-sol, donc absence de fenêtres... Notre séjour à Madrid s'est très bien passé en partie grâce à l'hôtel Principe Pio où nous nous sentions très bien. Nous y reviendrons sûrement lors d'un prochain séjour dans cette magnifique ville.

Séjour très agréable à l'hôtel Principe Pio de Madrid. Très bon emplacement, juste en face du Palais Royal et à proximité immédiate de la Plaza de España, au coeur de Madrid. Très bon accueil lors de notre arrivée, réceptionniste très aimable et professionnel. Nous n'avions pas choisi la chambre avec vue sur le Palais, notre chambre donnait donc sur l'arrière, au 7ème étage, avec vue très dégagée sur le grand parc Casa de Campo un peu plus loin. Et très calme, aucun bruit de la rue. Chambre très agréable, très propre. Petit-déjeuner servi avec des horaires très étendus, de 7H à 11H en semaine. Type buffet dans une jolie salle, mais en sous-sol, donc absence de fenêtres... Notre séjour à Madrid s'est très bien passé en partie grâce à l'hôtel Principe Pio où nous nous sentions très bien. Nous y reviendrons sûrement lors d'un prochain séjour dans cette magnifique ville.

10

Jorge

16 lug 2024

·

Soggiorno di 6 notti

Excelente ubicación estratégica , segura , hotel limpio , habitaciones excelentes , personal muy amable

Excelente ubicación estratégica , segura , hotel limpio , habitaciones excelentes , personal muy amable

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Ristorazione

La colazione è ampiamente elogiata per la qualità e la varietà, con molti che la definiscono eccellente. Alcuni ospiti, tuttavia, l'hanno trovata semplice o costosa e pochi hanno notato problemi con il servizio o con il rifornimento; la ristorazione in loco oltre alla colazione sembra limitata.

Recensioni degli ospiti correlate

6

Adriano

10 giu 2024

·

Soggiorno di 3 notti

Bem localizado, limpo, mas muito caro para o que oferece ! Não há estacionamento próprio Time do café se recusou a preparar uma omelete/ tortilha para mim!

Bem localizado, limpo, mas muito caro para o que oferece ! Não há estacionamento próprio Time do café se recusou a preparar uma omelete/ tortilha para mim!

10

liuvys

23 apr 2024

·

Soggiorno di 3 notti

Super good breakfast with great variety, staff 10/10, excellent location

Super good breakfast with great variety, staff 10/10, excellent location

10

Andrew

15 giu 2025

·

Soggiorno di 3 notti

Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel.

Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel.

10

ROCIO

21 apr 2023

·

Soggiorno di 3 notti

Excelente location, very helpful staff, good size room, comfy king size bed. Don’t recommend the buffet, not bad but too expensive for what they offer. Overall very good choice, close to everything. I do recommend it

Excelente location, very helpful staff, good size room, comfy king size bed. Don’t recommend the buffet, not bad but too expensive for what they offer. Overall very good choice, close to everything. I do recommend it

10

Guillermo

10 ott 2025

·

Soggiorno di 4 notti

Excelente ubicación, muy buen desayuno y café riquísimo Estuvimos super a gusto, volvería feliz

Excelente ubicación, muy buen desayuno y café riquísimo Estuvimos super a gusto, volvería feliz

10

Ryan

9 apr 2025

·

Soggiorno di 3 notti

Nice property. Excellent breakfast. Friendly staff.

Nice property. Excellent breakfast. Friendly staff.

6

Rebeca

18 ott 2025

·

Soggiorno di 2 notti

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

10

Andre

15 set 2025

·

Soggiorno di 3 notti

Ótimo café da manhã, super variado, cama grande e macia.

Ótimo café da manhã, super variado, cama grande e macia.

10

Emeline

28 set 2025

·

Soggiorno di 2 notti

excellent service et mention spéciale pour le buffet petit déjeuner

excellent service et mention spéciale pour le buffet petit déjeuner

6

Mikaela

6 giu 2023

·

Soggiorno di 4 notti

Struttura comoda a pochi passi da Plaza de España e da Gran via La camera abbastanza confortevole ma nel prezzo non era incluso nulla. La colazione abbastanza triste per essere un buffet; il personale quasi sempre gradevole Costo esagerato per il tipo di struttura

Struttura comoda a pochi passi da Plaza de España e da Gran via La camera abbastanza confortevole ma nel prezzo non era incluso nulla. La colazione abbastanza triste per essere un buffet; il personale quasi sempre gradevole Costo esagerato per il tipo di struttura

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8

Cinzia

3 mag 2025

·

Soggiorno di 4 notti

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

8

Elena

10 apr 2025

·

Soggiorno di 4 notti

Più varietà di cibi e di scelte nella colazione

Più varietà di cibi e di scelte nella colazione

10

Maria Angela

5 mar 2025

·

Soggiorno di 3 notti

Gentile e premuroso lo staff.

Gentile e premuroso lo staff.

10

Nicola

15 feb 2025

·

Soggiorno di 3 notti

Tutto perfetto, posizione ottima

Tutto perfetto, posizione ottima

10

Manuela

3 apr 2024

·

Soggiorno di 4 notti

Hotel situato vicino al palazzo reale e Plaza de Espana. Fermata dell'autobus davanti all'hotel e maggiori attrazioni raggiungibili facilmente a piedi. Colazione ottima e personale molto gentile.

Hotel situato vicino al palazzo reale e Plaza de Espana. Fermata dell'autobus davanti all'hotel e maggiori attrazioni raggiungibili facilmente a piedi. Colazione ottima e personale molto gentile.

Politiche della struttura

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Check-in

Check-out

Dalle 14:00 alle 05:30

Prima delle 12:00

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