Hotel Suite Prado Madrid

This is a very nice hotel. The staff is welcoming and friendly. The lobby area is extremely small and there really is no conveniences in the lobby. Nowhere to really sit restrooms, etc. We did have a lovely room, which was a sweet lots of places to hang clothes and Drawers to put other items in. We were a little concerned, we were given one key to open the room door. Once inside the room, you cannot exit the room without the key. The key was a bit con Omi, and difficult to get the trick to get the door open. Our concern was in an emergency in the middle of the night trying to find the key to get out of that room to us seem like a safety issue. Also, if one person leaves the room, the other person is locked in the room and cannot leave because you cannot open the door from the inside we have never seen anything like this. The only other downside was no coffee maker in the room and the coffee in the lobby you were charged for and there was no milk available the day we were there. This is a conveniently located hotel, and if none of these issues bother you, I would highly recommend that you stay here.

The property is dated but the proximity to everything is great!

Area around hotel is very walkable and plenty of dinning options. Hotel staff not very friendly. Hotel beds and pillows were very uncomfortable. Did not like having to return key every time you left the hotel and request it upon arrival.door locking mechanism is cumbersome.

The accomodation appeared to be a renovated old building. The "original?" staircase was badly work and even which without care could be dangerous in my opinion. The lighting in the room was only controlled by a Power Card at the door or at each Lamp.The room fely more like business accomodation rather than luxury. AND THE NOISE FROM SURROUNDING BARS WAS VERY VERY LOUD WAY PAST 1.30AM!! I would not recomend this accomodation for luxury or a good nights sleep.

Its off the beaten path but only about a five minute walk from Gran Via. The room was clean and fairly big with living, sleeping and kitchen. Only drawback is the room used a key which i haven't seen in years. It was difficult to open and close door until i got the hang of it.

Espacioso y bien ubicado. Sin muchos servicios y el desayuno solo continental

Excellent location to walk to most of the attractions. Front desk staff were extremely nice and helpful. Lobby area could be a lot a lot better. Suite was a good size.

Es feo el hotel no tiene opciones de comida Solo buen desayuno

Was somewhat hesitant to book this hotel despite the positive reviews. We still had out rental car and hoped to check in before bringing it back. this is not an option. this is a taxi/walk location so we brought it back and took a taxi there. close to bars, restaurants, metro and shops. front desk recommended we leave the key with them when we left which seemed strange but wasn't a hassle and had one less thing to carry around. in the end pleased with the hotel.

La propiedad requiere una renovacion total en interiores. Muebles. Instalaciones sanitarias clima.etc

Clean and convenient

This was a great option for 3 of us. One large room with a very comfortable bed and a living room with a comfortable converted sofa bed. The bathroom was small but worked fine. The staff were all so nice and the room was very clean. The walls were thin and we had one neighbor who fought and was very loud. Staff did their best but keep that in mind. No real noise from the street. I would stay here again, for sure!

The room was clean and had a good layout. Good ventilation and lighting. Bathroom is a bit small but fully functional. The location is convenient and there are lots of restaurants/bars/clubs nearby as well as shopping.

Very clean rooms, excellent location

Es céntrico, tienes buenas condiciones de limpieza, el personal muy amable y accesible.

Clean and excellent service

Desayuno sencillo habitación limpia

Helpful staff, convenient location, clean and spacious rooms for Madrid.

Apartamento com móveis modernos, quarto espaçoso, bem decorado e limpo.

Very clean and friendly staff

Mycket bra rum, väldigt stort för priset. Sängen var kanske inte den skönaste och vattentrycket i duschen var nästan obefintlig. Location är helt fantastiskt

This was a great option for 3 of us. One large room with a very comfortable bed and a living room with a comfortable converted sofa bed. The bathroom was small but worked fine. The staff were all so nice and the room was very clean. The walls were thin and we had one neighbor who fought and was very loud. Staff did their best but keep that in mind. No real noise from the street. I would stay here again, for sure!

The room was clean and had a good layout. Good ventilation and lighting. Bathroom is a bit small but fully functional. The location is convenient and there are lots of restaurants/bars/clubs nearby as well as shopping.

Hotel tipo flat, incrível, com muito espaço e conforto em uma região excelente. A única queixa seria em relação à manutenção dos pisos, que deram uma impressão ruim ao todo do hotel.

Great location very central, staff was great. The room spacious with a small kitchenette, microwave abd fridge. The only downside was a very very cramped bathroom and toilet.

Large apartment like room. Very spacious and really cute. No breakfast was offered.

What a difference a room makes. I stayed in a different suite for the 2 nights prior, but when I extended I had to change rooms. The second room was an attic suite. Everything was good, except there was not any sound barriers from the loud Friday night crowds in the restaurant below. The first suite had double windows, and it was very quiet. This one, not at all. I was only able to sleep about 2 hours. The hotel is in a great location, but this attic room needs help.

This hotel is in a great location - convenient to everything and surrounded by wonderful eateries. Our suite was comfortable, for the most part, but the couch was more like a bed with lots of pillows and not too good for just sitting. The kitchenette was adequate for breakfasts, which is all we needed, but there were no dish towels to dry the dishes. There was no place to eat except the couch (no table and chairs). The refrigerator did not have a freezer so I could not reference my ice packs. The windows were not soundproof at all, so the noise from the bars downstairs continued well into the early morning hours (like 4:00 AM!) The bed was comfy, the room was clean, the staff were so gracious and helpful. If we go back, I would bring earplugs.

Apartamento com móveis modernos, quarto espaçoso, bem decorado e limpo.

Very large room with separate living room and large double doors going into the bedroom. My room had three separate balconies. Best hotel I’ve stayed at in a long time…. Well maintained building.

Staff is very good. Front staff speaks English. And they are kind. When we stayed this hotel, kitcken cup board was broken. Front staff repaired soon. House keeper works nice. When we visit Madrid, we will stay this hotel. Thank you!!

Excellent location; staff were helpful & friendly; will definitely be staying there the next time in Madrid!

My family and I stayed for 3 nights here. This is one of the worst hotels I have stayed in. The only plus point is its location which is near to Sol Metro Station. Other than that, it is a long list of negatives: 1. Noisy air con - a loud rumbling sound appears whenever the air con speed is switched to "2" or "3". Sounded to the property manager who offered a room meant for 2, too small for my group of 3 adults. In the end, we could only leave the air con speed at "1" throughout our stay. 2. Noisy - contrary to info presented at booking, the rooms were not well sound-proof. I could hear clearly the conversation of people staying next to my room, past midnight. People at the restaurants next to the hotel continued to party till 4-5 am. It affected our sleep throughout our stay. 3. The water in the shower was too warm. When told, the property manager suggested that I did not know how to adjust the taps. It was until I insisted that the room attendant come to my room that they agreed it was the hotel's problem. After fixing it, the water pressure became too low. By then, I have given up asking them to fix the problem. 4. Extremely poor service - while the property managers on site were all polite, they couldn't resolve issues or did not do what they promised. The TV remained in non-working condition throughout our stay despite them promising to resolve. While some may think that the issues above are trivial, I think these are basic expectations for a hotel that charges up to

Very convinient locatio, excellent service from the staff

I think the most unique and positive aspect of this hotel is the customer service from the staff at the reception desk. Everyone was so nice and helpful, but the person that went above and beyond to provide me with maps and directions, and recommendations for my visit to Madrid, was Alberto. Thank you for making this one of my best stays in Madrid, ever! I will stay here again and would 100% recommend to anyone considering staying here.

Spacious Room. Comfortable. Quiet. Great area for walking around. Safe. Friendly staff.

Helpful staff, convenient location, clean and spacious rooms for Madrid.

Incredible staff to assist with many aspects of the bookings. Great location and hotel!

Tiene un personal que se esfuerza en resolver tus peticiones

Amazing stay and nice area, but they charged me the drink that was included in the room. Cleaning service was very rude and screaming early in the morning in the halls

The hôtel suite Prado is a beautiful hidden gem in one of the most enjoyable part of Madrid. Close to everything, like theaters, bars or museums, it is also an island of calm and elegance. With family, for business or leisure, you just can't miss with going there.

Our room was very spacious that featured a kitchen, and a living room. The bathroom was also spacious. Excellent location. Walking distance to Prado Museum and other Museums, parks, Plaza Mayor, Puerta del Sol and many others. International restaurants featuring foodsfrom Argentina, Peru, Mexico, India, China, Istanbul Japan.

Very good size family room. Very good location for the old center as well as parks and museums.

Great location, quiet street, accessible to all major museums and plazas. The room was large, clean and comfortable and the staff were very accomodating. Would definitely stay here again.

Its off the beaten path but only about a five minute walk from Gran Via. The room was clean and fairly big with living, sleeping and kitchen. Only drawback is the room used a key which i haven't seen in years. It was difficult to open and close door until i got the hang of it.

Great hotel large room with many dining and drinking options nearby. Staff was helpful and friendly. Coffee shop next food and bar below- but Quiet and safe, 1 mile walk from /Atocha train station.

This hotel is in a great location - convenient to everything and surrounded by wonderful eateries. Our suite was comfortable, for the most part, but the couch was more like a bed with lots of pillows and not too good for just sitting. The kitchenette was adequate for breakfasts, which is all we needed, but there were no dish towels to dry the dishes. There was no place to eat except the couch (no table and chairs). The refrigerator did not have a freezer so I could not reference my ice packs. The windows were not soundproof at all, so the noise from the bars downstairs continued well into the early morning hours (like 4:00 AM!) The bed was comfy, the room was clean, the staff were so gracious and helpful. If we go back, I would bring earplugs.

Our stay at Suite Prado was amazing. The best part of it was the location - everything is within a 20 minute walk, lots of food options nearby. Sol station was a 5/10 min walk, and was extremely well connected to all lines The 1 bedroom suite itself was huge! Enough room for 4/5 people. It had a small kitchenette and mini fridge that worked great for us. Cleanliness and Service were top notch. We would definitely recommend it to anyone travelling with kids and looking for a place thats close to most places of interest or food options.

El lugar es céntrico y hay variedad de lugares para comer está cerca de el transporte público, taxis etc

5joirs avec une amie pour visiter Madrid Hôtel très bien situé mais impossible de dormir fenêtres ouvertes trop de bruit dans la rue

From location to comfort, this small hotel was a joy to stay in. They have the peculiar service that breakfast is always served to your room, and although standard on what you get, we couldn't be happier with our food. Beds were great! If you do have a light sleep, ask to be placed in the higher flloors, since noise from the many bars and restaurants can be heard late at night. Would definitely stay here again.

Our room was large but breakfast option is poor. Just bread, coffee and some fruit. They bring it to your room. Will likely not stay again. Staff were amazing

This is a very nice hotel. The staff is welcoming and friendly. The lobby area is extremely small and there really is no conveniences in the lobby. Nowhere to really sit restrooms, etc. We did have a lovely room, which was a sweet lots of places to hang clothes and Drawers to put other items in. We were a little concerned, we were given one key to open the room door. Once inside the room, you cannot exit the room without the key. The key was a bit con Omi, and difficult to get the trick to get the door open. Our concern was in an emergency in the middle of the night trying to find the key to get out of that room to us seem like a safety issue. Also, if one person leaves the room, the other person is locked in the room and cannot leave because you cannot open the door from the inside we have never seen anything like this. The only other downside was no coffee maker in the room and the coffee in the lobby you were charged for and there was no milk available the day we were there. This is a conveniently located hotel, and if none of these issues bother you, I would highly recommend that you stay here.

Great room, nice to get breakfast delivered. Big room and bathroom

Large apartment like room. Very spacious and really cute. No breakfast was offered.

Desayuno sencillo habitación limpia

This hotel is in a great location - convenient to everything and surrounded by wonderful eateries. Our suite was comfortable, for the most part, but the couch was more like a bed with lots of pillows and not too good for just sitting. The kitchenette was adequate for breakfasts, which is all we needed, but there were no dish towels to dry the dishes. There was no place to eat except the couch (no table and chairs). The refrigerator did not have a freezer so I could not reference my ice packs. The windows were not soundproof at all, so the noise from the bars downstairs continued well into the early morning hours (like 4:00 AM!) The bed was comfy, the room was clean, the staff were so gracious and helpful. If we go back, I would bring earplugs.

Stort och rymligt i lgh, billig minibar. Fick frukosten till rummet.

Espacioso y bien ubicado. Sin muchos servicios y el desayuno solo continental

Es feo el hotel no tiene opciones de comida Solo buen desayuno