La Mamounia
989 US$
/ noche
Promedio para septiembre
Precios para La Mamounia
Selecciona fechas para ver precios y disponibilidad
989 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En La Mamounia, los precios por noche son de 517 US$ de media en el mes más barato (agosto) y de 1212 US$ en el mes más caro (abril), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 798 US$ |
| febrero | 785 US$ |
| marzo | 852 US$ |
| abril | 1212 US$ |
| mayo | 1012 US$ |
| junio | 708 US$ |
| julio | 638 US$ |
| agosto | 517 US$ |
| septiembre | 989 US$ |
| octubre | 1063 US$ |
| noviembre | 1028 US$ |
| diciembre | 1009 US$ |
E
F
M
A
M
J
J
A
sept · 989 US$
S
O
N
D
Más caro: abril (aprox. 1212 US$)
Más barato: agosto (aprox. 517 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece pistas de tenis al aire libre, una piscina al aire libre y una piscina cubierta. E...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece pistas de tenis al aire libre, una piscina al aire libre y una piscina cubierta. Este hotel de estilo art decó ofrece además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Degusta algo de cocina marroquí en Le Marocain, uno de los 6 restaurantes de este hotel. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Relájate con un refresco del bar junto a la piscina o de uno de los 4 bares con salón. Se ofrece un desayuno completo todos los días de 07:00 a 10:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 209 habitaciones con minibar. Para los momentos de ocio, tendrás un televisor con canales por satélite y conexión a Internet por cable y wifi gratis. El baño privado con bañera y ducha independientes está provisto de bañera profunda y artículos de higiene personal de diseño. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en La Mamounia, disfrutarás de una céntrica ubicación en Marrakech, a pocos pasos de Bab Jedid y a 10 minutos a pie de Mezquita Koutoubia. Además, este hotel para familias se encuentra a 1,1 km de Plaza de Yamaa el Fna.
Qué hay cerca
Le Grand Casino de La Mamounia(0.1 millas)
Bab Jedid(0.1 millas)
Mezquita Koutoubia(0.3 millas)
Centro de Artesanía Marrakech(0.6 millas)
Casino de Marrakech(0.6 millas)
Cyber Parc(0.6 millas)
Plaza de Yamaa el Fna(0.7 millas)
Bab Agnaou(0.7 millas)
Les Bains de Marrakech(0.7 millas)
Avenida de Mohamed VI(0.7 millas)
Palacio Dar el Bacha(0.8 millas)
Souk El Bahja(0.8 millas)
Tumbas Saadíes(0.8 millas)
Mezquita Moulay Al Yazid(0.8 millas)
Mercado de Mellah(0.8 millas)
El aeropuerto más práctico para llegar a La Mamounia se encuentra en Marrakech (RAK-Menara)(3.6 millas)
Sauna
Ascensor
Centro de negocios
Servicio de aparcacoches
Personal multilingüe
Caja fuerte
Ubicación
Avenue Bab - Jdid, Marrakech, Marruecos
Le Grand Casino de La Mamounia (0.1 millas)
Bab Jedid (0.1 millas)
Mezquita Koutoubia (0.3 millas)
Centro de Artesanía Marrakech (0.6 millas)
Casino de Marrakech (0.6 millas)
Cyber Parc (0.6 millas)
Opciones de habitación
6
Suite (Duplex)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
797 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite ejecutiva (PARK)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
699 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite (Churchill)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
1152 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite (Al Mamoun )
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 4
2281 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Habitación Deluxe, 2 camas individuales (Park)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
387 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Habitación Deluxe, 2 camas individuales (Koutoubia)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
377 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
5
Suite (Prestige)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 3
1076 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite (Agdal)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
613 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Habitación Deluxe, 2 camas individuales (Agdal)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
409 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Suite ejecutiva (KOUTOUBIA)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
699 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Habitación superior (HIVERNAGE)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
377 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Suite (Baldaquin)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
829 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite ejecutiva (AGDAL)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
753 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Habitación Deluxe (Park)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
387 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
7
Suite (Hivernage)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 3
968 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite (Koutoubia)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 3
1173 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
8
Suite (Majorelle)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
1227 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Habitación clásica con 2 camas individuales (HIVERNAGE)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
377 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
7
Habitación (Riad)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 6
7532 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privadaChimenea
6
Suite (Marqueterie)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 4
1668 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite (Park)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
646 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Habitación Deluxe (Koutoubia)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
377 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Habitación Deluxe (Agdal)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
Reseñas de los huéspedes sobre La Mamounia
9.2
Genial
Basado en 741 comentarios verificados
¿Quién se queda aquí?
Trabajo
6%
Pareja
50%
Familia
18%
Grupo
21%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En La Mamounia, los viajeros destacan un palacio icónico e histórico con impresionantes interiores de estilo moro-Art Déco, magníficos jardines e instalaciones destacadas como la piscina y el spa, junto con un servicio generalmente cálido y pulido que hace que las estancias sean especiales.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En La Mamounia, los viajeros destacan un palacio icónico e histórico con impresionantes interiores de estilo moro-Art Déco, magníficos jardines e instalaciones destacadas como la piscina y el spa, junto con un servicio generalmente cálido y pulido que hace que las estancias sean especiales.
Varias reseñas señalan inconvenientes en las habitaciones, especialmente que las categorías estándar pueden resultar pequeñas u oscuras, ruidos ocasionales, camas duras o problemas de mantenimiento y fontanería, y algunas suites sin vistas. La comida recibe elogios generalizados, pero es cara; el desayuno a veces no está incluido o es costoso, algunos empleados pueden ser poco atentos, el humo en interiores molesta a los no fumadores y el desayuno junto a la piscina puede ser frío sin una opción interior. La ubicación es conveniente para Jemaa el-Fnaa y los zocos; espere una estancia lujosa y con un ambiente excepcional, con un diseño y servicio destacados, pero prepárese para precios elevados y algunas inconsistencias en las políticas o el servicio.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Magníficos jardines, piscina y spa, además de hermosas áreas comunes; la mayoría de los huéspedes elogian las instalaciones. Algunos informan sobre dificultades para reservar en el spa y temperaturas más bajas en la piscina o el jacuzzi.
Reseñas de huéspedes relacionadas
10
Alexandra
21 mar 2024
·
Se alojó 4 noches
Staying here is an experience. A heritage hotel with an amazing history. Both interior and exterior are superb. The staff are excellent as are facilities. It is expensive but you have to pay for quality
Staying here is an experience. A heritage hotel with an amazing history. Both interior and exterior are superb. The staff are excellent as are facilities. It is expensive but you have to pay for quality
10
Peter
7 sept 2024
·
Se alojó 1 noche
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
10
Michael
6 abr 2025
·
Se alojó 5 noches
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
10
Rabia
21 oct 2024
·
Se alojó 1 noche
The sauna is too far from the spa and there is no steam room for spa users unless you book a hammam. That was very inconvenient. Rest everything was top notch
The sauna is too far from the spa and there is no steam room for spa users unless you book a hammam. That was very inconvenient. Rest everything was top notch
10
Ann
22 feb 2025
·
Se alojó 2 noches
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
8
Vincent J C
11 feb 2025
·
Se alojó 2 noches
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
10
Hossein
29 ago 2025
·
Se alojó 6 noches
One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.
One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.
10
Marie
7 mar 2025
·
Se alojó 4 noches
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
10
Margarita
1 feb 2026
·
Se alojó 1 noche
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
6
Dawn
8 feb 2025
·
Se alojó 7 noches
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
El servicio de limpieza es generalmente excelente y muchas habitaciones se presentan muy limpias. Sin embargo, varios huéspedes informaron sobre fallas (cabello u olores) y problemas de mantenimiento, como problemas de fontanería o aire acondicionado.
Reseñas de huéspedes relacionadas
6
Channa
11 jul 2024
·
Se alojó 1 noche
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
6
Pierre
21 mar 2023
·
Se alojó 3 noches
La Mamounia est un établissement absolument sublime où il règne une atmosphère spéciale Seul bémol pour la chambre mal insonorisée, impossible de dormir avec le bruit de la climatisation de l’hôtel au 4eme étage Pas de volet donc lumière du jour dès le petit matin Propreté limite dans la chambre il y avait de l’urine dans la baignoire ! Impossible de prendre un bain, dégoûtant ! Nous reviendrons mais nous ferons très attention à la chambre à l’arrivée pour ne pas nous faire avoir !
La Mamounia est un établissement absolument sublime où il règne une atmosphère spéciale Seul bémol pour la chambre mal insonorisée, impossible de dormir avec le bruit de la climatisation de l’hôtel au 4eme étage Pas de volet donc lumière du jour dès le petit matin Propreté limite dans la chambre il y avait de l’urine dans la baignoire ! Impossible de prendre un bain, dégoûtant ! Nous reviendrons mais nous ferons très attention à la chambre à l’arrivée pour ne pas nous faire avoir !
10
Najette
27 jun 2023
·
Se alojó 2 noches
Hôtel impeccable mais j ai acheté un sac yves saint Laurent et je n ai pas eu ma facture pour la détaxe suis très déçue l hôtel n est pas intervenu
Hôtel impeccable mais j ai acheté un sac yves saint Laurent et je n ai pas eu ma facture pour la détaxe suis très déçue l hôtel n est pas intervenu
10
Stacey
8 jul 2025
·
Se alojó 3 noches
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
6
Sandy
27 mar 2023
·
Se alojó 1 noche
Disappointed. I came to La Mamanounia from Europe because I heard amazing things about it on netflix. The Hotel is gorgeous. However for this price range I was disappointed to be checked in two hours in delay without an apology or late check our offered, found several hair in the shower (yikes) and received the wrong mail for dinner which was even cold.
Disappointed. I came to La Mamanounia from Europe because I heard amazing things about it on netflix. The Hotel is gorgeous. However for this price range I was disappointed to be checked in two hours in delay without an apology or late check our offered, found several hair in the shower (yikes) and received the wrong mail for dinner which was even cold.
8
Chantal
2 feb 2026
·
Se alojó 2 noches
Chambre lnpecable
Chambre lnpecable
8
Vincent J C
11 feb 2025
·
Se alojó 2 noches
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
8
Pascal
9 nov 2025
·
Se alojó 1 noche
Room was very bad. Everything else was above and beyond; staff, service and facilities.
Room was very bad. Everything else was above and beyond; staff, service and facilities.
6
Dawn
8 feb 2025
·
Se alojó 7 noches
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
6
Danielle
18 mar 2024
·
Se alojó 3 noches
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones muestran un elegante estilo marroquí; algunas tienen excelentes vistas. Muchos comentaristas encontraron las habitaciones estándar pequeñas u oscuras, con ruidos ocasionales, colchones duros, comodidades limitadas o problemas de vistas y mantenimiento.
Reseñas de huéspedes relacionadas
6
Jennifer
12 ene 2026
·
Se alojó 2 noches
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
6
Rami
3 sept 2023
·
Se alojó 3 noches
It’s an impressive property. Architecturally unbelievable and amazing. The rooms, for such a high caliber property, were disappointingly small. I’ve stayed in $80 best westerns that were more spacious.
It’s an impressive property. Architecturally unbelievable and amazing. The rooms, for such a high caliber property, were disappointingly small. I’ve stayed in $80 best westerns that were more spacious.
10
Diane
28 ene 2023
·
Se alojó 5 noches
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
6
Channa
11 jul 2024
·
Se alojó 1 noche
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
4
Sam
17 feb 2026
·
Se alojó 2 noches
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
10
Peter
7 sept 2024
·
Se alojó 1 noche
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
10
Stacey
8 jul 2025
·
Se alojó 3 noches
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
4
Maureen
24 abr 2025
·
Se alojó 1 noche
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
4
QIU
17 feb 2026
·
Se alojó 2 noches
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
6
Dawn
8 feb 2025
·
Se alojó 7 noches
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como cálido, profesional y muy atento, y muchos elogian los toques personalizados. Aún así, algunos informan sobre una recepción lenta o impersonal, retrasos en el registro de entrada, respuestas poco útiles del conserje y un seguimiento inconsistente de los problemas o solicitudes.
Reseñas de huéspedes relacionadas
10
Diana
29 ago 2025
·
Se alojó 4 noches
This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!
This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!
10
Deepak Andrew
21 ago 2024
·
Se alojó 1 noche
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish we’d stayed longer! Can’t wait to visit again.
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish we’d stayed longer! Can’t wait to visit again.
2
Damien
30 ago 2023
·
Se alojó 3 noches
Food at the Asian restaurant was HORRIBLE and party of 5 all hated our food Concierge desk was worthless and mishandled a number of requests. Camera was stolen from my room and staff was unhelpful. Most restaurants closed most of the time.
Food at the Asian restaurant was HORRIBLE and party of 5 all hated our food Concierge desk was worthless and mishandled a number of requests. Camera was stolen from my room and staff was unhelpful. Most restaurants closed most of the time.
10
Deepak Andrew
20 ago 2024
·
Se alojó 1 noche
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish I’d stayed longer! Can’t wait to visit again.
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish I’d stayed longer! Can’t wait to visit again.
6
Danielle
6 jun 2022
·
Se alojó 1 noche
O check in foi MUITO atrasado, não nos deram nem um tipo de atendimento ou explicação para o atraso. O Hotel é bonito, mas muito grande e falta gentileza para a equipe, principalmente do check in. Qdo fui usar o banheiro da piscina, um deles estava fechado, desta forma tinha fila ou as mulheres tinham q usar o masculino.
O check in foi MUITO atrasado, não nos deram nem um tipo de atendimento ou explicação para o atraso. O Hotel é bonito, mas muito grande e falta gentileza para a equipe, principalmente do check in. Qdo fui usar o banheiro da piscina, um deles estava fechado, desta forma tinha fila ou as mulheres tinham q usar o masculino.
10
Omar
25 jul 2025
·
Se alojó 2 noches
Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.
Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.
10
Lauren
1 jun 2024
·
Se alojó 3 noches
The best hotel we have ever stayed at in terms of luxury. The staff were amazing and the service was the best we ever had. Was such a wonderful experience.
The best hotel we have ever stayed at in terms of luxury. The staff were amazing and the service was the best we ever had. Was such a wonderful experience.
4
timothy
19 jun 2025
·
Se alojó 2 noches
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
10
Marie
7 mar 2025
·
Se alojó 4 noches
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
6
Danielle
18 mar 2024
·
Se alojó 3 noches
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para caminar a Jemaa el-Fnaa, la Koutoubia y los zocos, pero un oasis de tranquilidad una vez adentro. Los jardines atraen a personas que no son huéspedes, por lo que las áreas pueden estar concurridas y el personal puede preguntar si es huésped del hotel.
Reseñas de huéspedes relacionadas
6
Jennifer
12 ene 2026
·
Se alojó 2 noches
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
10
Diane
28 ene 2023
·
Se alojó 5 noches
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
10
Michael
6 abr 2025
·
Se alojó 5 noches
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
10
Stacey
8 jul 2025
·
Se alojó 3 noches
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
8
Pablo
24 mar 2025
·
Se alojó 4 noches
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
10
George
7 jul 2025
·
Se alojó 1 noche
Hotel public rooms are breathtaking. Service top drawer and location well situated.
Hotel public rooms are breathtaking. Service top drawer and location well situated.
10
STEPHANIE
20 jul 2024
·
Se alojó 1 noche
Beautiful and sophisticated while peaceful in a very busy and exciting city area
Beautiful and sophisticated while peaceful in a very busy and exciting city area
10
Margarita
1 feb 2026
·
Se alojó 1 noche
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
10
Alistair
1 nov 2023
·
Se alojó 5 noches
Amazing place. Lovely attentive staff and real attention to detail. The hotel and gardens are beautiful and only a short walk to the main square/Medina.
Amazing place. Lovely attentive staff and real attention to detail. The hotel and gardens are beautiful and only a short walk to the main square/Medina.
8
Adrian
21 oct 2024
·
Se alojó 3 noches
Lovely hotel and oasis in the hustle and bustle of Marrakesh. Was very busy, staff were pleasant, rooms spacious and the gardens are beautiful- would recommend.
Lovely hotel and oasis in the hustle and bustle of Marrakesh. Was very busy, staff were pleasant, rooms spacious and the gardens are beautiful- would recommend.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La restauración en el lugar es variada y a menudo excelente, pero los precios son altos y el desayuno puede ser un suplemento. Algunos huéspedes mencionan fallas en el servicio, fumar en interiores en los restaurantes, calidad mixta en el local marroquí y políticas estrictas que afectan las alergias alimentarias o las bebidas externas.
Reseñas de huéspedes relacionadas
10
Alexandra
20 mar 2025
·
Se alojó 2 noches
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl. Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl. Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
10
kermarec
29 sept 2023
·
Se alojó 1 noche
Restauration parfaite au restaurant asiatique. Service aussi très bon que cela soit a la réception ou dans les bars et boutiques. Breakfast tres bien et meme avec jambon et bacon Quelques travaux en cours quand nous y sommes allés genre gênant ( piscine outdoor et jardin ) mais pour eviter la frustration nous avons bénéficié d'un upgrade.
Restauration parfaite au restaurant asiatique. Service aussi très bon que cela soit a la réception ou dans les bars et boutiques. Breakfast tres bien et meme avec jambon et bacon Quelques travaux en cours quand nous y sommes allés genre gênant ( piscine outdoor et jardin ) mais pour eviter la frustration nous avons bénéficié d'un upgrade.
8
Hui
2 abr 2025
·
Se alojó 1 noche
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
6
Rafael
22 may 2025
·
Se alojó 1 noche
Ninguna queja en cuanto al edificio, las instalaciones y el personal. En ese sentido, todo perfecto, pero tengo una amplia experiencia en hoteles de lujo y esta ha sido decepcionante si la comparo con la vivida en otros establecimientos del mismo nivel, en los que el detalle en la atención al cliente es muy superior al de La Mamounia y a mucho mejor precio. Me explico: - Me cobraron por adelantado al hacer la reserva y la tarifa dejaba de ser reembolsable tres semanas antes de la estancia. Ello es muy injusto cuanto unos días antes de llegar, mi reserva había bajado su precio en 250 euros. Podrían haberlo compensado con un upgrade, como me ha sucedido otros hoteles similares, pero no fue así. - No solo eso, sino que nos metieron en una habitación que venía a estar en un sótano, sin ascensor para acceder a ella, y situada en lo más lejano de recepción. La habitación era perfecta por lo demás, pero su ubicación parecía un castigo. - Que pagando 1479 euros por una noche haya que sumarle 100 euros por el desayuno es, simplemente, una vergüenza. - El colofón fue que, tras hacer el check out, pedimos que nos guardaran el equipaje hasta dejar la ciudad, y lo depositaron en la calle, dentro del recinto del hotel, pero a descubierto, lo que da una imagen bastante negativa para acabar la estancia. En definitiva, que por bueno que sea el hotel, la relación calidad-precio falla estrepitosamente.
Ninguna queja en cuanto al edificio, las instalaciones y el personal. En ese sentido, todo perfecto, pero tengo una amplia experiencia en hoteles de lujo y esta ha sido decepcionante si la comparo con la vivida en otros establecimientos del mismo nivel, en los que el detalle en la atención al cliente es muy superior al de La Mamounia y a mucho mejor precio. Me explico: - Me cobraron por adelantado al hacer la reserva y la tarifa dejaba de ser reembolsable tres semanas antes de la estancia. Ello es muy injusto cuanto unos días antes de llegar, mi reserva había bajado su precio en 250 euros. Podrían haberlo compensado con un upgrade, como me ha sucedido otros hoteles similares, pero no fue así. - No solo eso, sino que nos metieron en una habitación que venía a estar en un sótano, sin ascensor para acceder a ella, y situada en lo más lejano de recepción. La habitación era perfecta por lo demás, pero su ubicación parecía un castigo. - Que pagando 1479 euros por una noche haya que sumarle 100 euros por el desayuno es, simplemente, una vergüenza. - El colofón fue que, tras hacer el check out, pedimos que nos guardaran el equipaje hasta dejar la ciudad, y lo depositaron en la calle, dentro del recinto del hotel, pero a descubierto, lo que da una imagen bastante negativa para acabar la estancia. En definitiva, que por bueno que sea el hotel, la relación calidad-precio falla estrepitosamente.
8
Pablo
24 mar 2025
·
Se alojó 4 noches
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
10
Agustín Gerardo
10 nov 2025
·
Se alojó 1 noche
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
4
timothy
19 jun 2025
·
Se alojó 2 noches
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
10
Rainer
24 ene 2025
·
Se alojó 2 noches
We had a wonderful stay at LA MAMOUNIA. So beautiful and almost perfect !! One thing was not perfect: the staff at the breakfast buffet was a bit neglecting .
We had a wonderful stay at LA MAMOUNIA. So beautiful and almost perfect !! One thing was not perfect: the staff at the breakfast buffet was a bit neglecting .
6
Nanzi
14 feb 2026
·
Se alojó 1 noche
Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ma Mirella
2 jun 2026
·
Se alojó 1 noche
Muy jónico el
Muy jónico el
10
Alejandro
24 abr 2026
·
Se alojó 2 noches
Todo perfecto !
Todo perfecto !
10
Leyla January
13 ene 2026
·
Se alojó 1 noche
El servicio fue excelente, el hotel es bellísimo
El servicio fue excelente, el hotel es bellísimo
10
Vania L
12 ene 2026
·
Se alojó 2 noches
Estadia sensacional!
Estadia sensacional!
10
Agustín Gerardo
10 nov 2025
·
Se alojó 1 noche
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Marrakech?
¿Cómo suelen ser los precios de las habitaciones en La Mamounia en Marrakech?
Durante los próximos 60–90 días, las tarifas de las habitaciones en La Mamounia en Marrakech suelen rondar los 798 US$ por noche para dos personas, con precios que oscilan entre 683 US$ y 1919 US$.
¿Cuándo es el mejor momento para visitar La Mamounia con menos aglomeraciones?
La Mamounia en Marrakech está más concurrida en octubre y más tranquila en junio, por lo que visitar a principios de verano ofrece la menor demanda y menos aglomeraciones en comparación con los meses de otoño.
¿Qué mes es más barato para alojarse en La Mamounia?
Agosto es el mes más barato para alojarse en La Mamounia en Marrakech, con un promedio de 680 US$ por noche; abril es el más caro, con 1509 US$. Los precios más bajos en agosto contrastan con junio, que en realidad es el mes más tranquilo en cuanto a afluencia de público.
¿Qué atracciones y tipos de viajeros se encuentran cerca de La Mamounia o para qué es ideal?
La Mamounia en Marrakech está a pocos pasos de Jemaa el-Fnaa y la Mezquita Koutoubia y también está cerca del zoco de la Medina y el Palacio Dar el Bacha, lo que lo hace ideal para parejas y grupos que buscan lujo, relajación en el spa y fácil acceso a los lugares históricos de la ciudad.
¿Cómo se comparan las tarifas de La Mamounia con las de otros hoteles cercanos?
La Mamounia en Marrakech es más barato que 2 de 13 hoteles comparables en las cercanías, con una mediana típica de 903 US$ por noche frente a aproximadamente 400 US$ para otros hoteles.
¿Cómo ha variado el precio por noche en La Mamounia en Marrakech en comparación con el de las últimas semanas?
El precio actual en La Mamounia en Marrakech es de 866 US$ por noche para 2 huéspedes, una tarifa alta para este hotel: aproximadamente un 25 % por encima de su media de 691 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 544 US$ y 1363 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-19: NO DATA
- 2026-09-20: 677.4287087089843USD
- 2026-09-21: 579.3051333544922USD
- 2026-09-22: 853.453098265625USD
- 2026-09-23: 869.1231268027344USD
- 2026-09-24: 1619.4718299804688USD
- 2026-09-25: 913.5137244492188USD
- 2026-09-26: 1206.8534731601562USD
- 2026-09-27: 863.155424828125USD
- 2026-09-28: 940.2897622421875USD
- 2026-09-29: 930.4049562285156USD
- 2026-09-30: 894.8939502851563USD
- 2026-10-01: 930.7435562089844USD
- 2026-10-02: 1389.6764315585938USD
- 2026-10-03: 1393.8102956679688USD
- 2026-10-04: 986.5342473593751USD
- 2026-10-05: 883.0832604902344USD
- 2026-10-06: 911.5791478320313USD
- 2026-10-07: 929.3592921894532USD
- 2026-10-08: NO DATA
- 2026-10-09: 984.9728317558594USD
- 2026-10-10: 1869.3764218593751USD
- 2026-10-11: 876.6526650019532USD
- 2026-10-12: 1523.4265083984376USD
- 2026-10-13: 1031.2168962519531USD
- 2026-10-14: 851.4067065410156USD
- 2026-10-15: 1554.5631250703125USD
- 2026-10-16: 1910.4889090117188USD
- 2026-10-17: 2115.809768058594USD
- 2026-10-18: 835.0104756855469USD
- 2026-10-19: 760.8864533359375USD
- 2026-10-20: 794.3092157558594USD
- 2026-10-21: 794.3092157558594USD
- 2026-10-22: 794.3092157558594USD
- 2026-10-23: 912.8082727714844USD
- 2026-10-24: 2289.755237859375USD
- 2026-10-25: 935.2040325976562USD
- 2026-10-26: 880.8341293984375USD
- 2026-10-27: 886.2236175761719USD
- 2026-10-28: 967.5678113105469USD
- 2026-10-29: 947.5885196679687USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 784.710151671875USD
- 2026-11-02: 765.154074953125USD
- 2026-11-03: 781.0298573085938USD
- 2026-11-04: 794.3092157558594USD
- 2026-11-05: 837.9551037558595USD
- 2026-11-06: 1261.79261690625USD
- 2026-11-07: 1220.5866116640625USD
- 2026-11-08: 774.9772599765626USD
- 2026-11-09: 747.2718598769532USD
- 2026-11-10: 1074.5617597558594USD
- 2026-11-11: 794.3092157558594USD
- 2026-11-12: 794.3092157558594USD
- 2026-11-13: 1703.6064240507812USD
- 2026-11-14: 794.3092157558594USD
- 2026-11-15: 794.3092157558594USD
- 2026-11-16: 794.3092157558594USD
- 2026-11-17: 794.3092157558594USD
- 2026-11-18: 864.3723517558594USD
- 2026-11-19: 795.4577917558594USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Se debe vestir de manera apropiada en las zonas comunes de este establecimiento. No se permite vestir pantalones cortos en las zonas públicas, bares y restaurantes después de las 18:00. No se permite acceder a las instalaciones con comida o bebida compradas en el exterior. Los huéspedes con necesidades dietéticas especiales o alergias alimenticias deben ponerse en contacto con este alojamiento por adelantado.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno completo: 490 MAD por adulto y 245 MAD por menor (precio aproximado)
- Transporte al aeropuerto: 600 MAD por vehículo solo ida
- Cama adicional: 950.0 MAD por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Sauna
Ascensor
Centro de negocios
Servicio de aparcacoches
Personal multilingüe
Caja fuerte
General
Sauna
Salón de belleza
Sala de vapor
Childcare/Babysitting (surcharge)
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Snack Bar/Deli
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Parking (Van) (Wheelchair Accessible)
Actividades
Jardín
Campo de golf (cercano)
Billares
Pistas de tenis (exteriores)
Fitness
Piscina infantil
Arcade/Game Room
Foosball
Fitness Center (nearby) (free)
Full-Service Spa
Games
Biblioteca
Mountain Bike (nearby)
Newspapers in Lobby (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Tennis Courts (on site)
Terraza
Turkish Bath/Hammam
Servicios
Centro de negocios
Ascensor
Personal multilingüe
Caja fuerte
Salas de reuniones
Servicio de lavandería
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Conference Space
Fireplace in Lobby
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Aparcamiento
Servicio de aparcacoches
Alquiler de ciclomotores/Escúteres (en la misma propiedad)
Airport Transportation (surcharge)
Parking (Self) (free)
Internet
WiFi gratuito