La Mamounia
US$ 989
/noite
Média para setembro
Preços para La Mamounia
Selecione datas para ver preços e disponibilidade
US$ 989
/noite
Média para setembro
Preços médios mensais
Em La Mamounia, o preço por noite é, em média, US$ 517 no mês mais barato (agosto) e US$ 1.212 no mês mais caro (abril), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 798 |
| fevereiro | US$ 785 |
| março | US$ 852 |
| abril | US$ 1.212 |
| maio | US$ 1.012 |
| junho | US$ 708 |
| julho | US$ 638 |
| agosto | US$ 517 |
| setembro | US$ 989 |
| outubro | US$ 1.063 |
| novembro | US$ 1.028 |
| dezembro | US$ 1.009 |
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set. · US$ 989
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Mais caro: abril (aprox. US$ 1.212)
Mais barato: agosto (aprox. US$ 517)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se campos de ténis exteriores, uma piscina exterio...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se campos de ténis exteriores, uma piscina exterior e uma piscina interior. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) estão também entre o leque de comodidades deste hotel de estilo Art Déco.
Comodidades para negócios
As principais comodidades incluem um business center, Check-in rápido e registo de saída rápido. Entre os espaços para eventos deste hotel contam-se um centro de conferências e salas de reuniões. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 4 bares/lounges. O hotel serve pequenos-almoços completos diariamente entre as 07:00 e as 10:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 209 quartos com um minibar. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais via satélite. As casas de banho privativas, com um polibã e uma banheira separados, dispõem de uma banheira de imersão total e de artigos de higiene exclusivos. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia nLa Mamounia, ficará numa localização central em Marrakech, a alguns passos de Bab El Djedid e a 10 minutos a pé de Mesquita Koutoubia. Este hotel para famílias está a 1,1 km (0,7 mi) de Jemaa el-Fna.
O que há nas proximidades
Le Grand Casino de La Mamounia(0.1 milhas)
Bab El Djedid(0.1 milhas)
Mesquita Koutoubia(0.3 milhas)
Centro de Artesanato Marrakech(0.6 milhas)
Casino de Marrakech(0.6 milhas)
Parque Cyber(0.6 milhas)
Jemaa el-Fna(0.7 milhas)
Bab Agnaou(0.7 milhas)
Les Bains de Marrakech(0.7 milhas)
Avenida Mohamed VI(0.7 milhas)
Palácio Dar el Bacha(0.8 milhas)
Souk El Bahja(0.8 milhas)
Tumbas Saadianas(0.8 milhas)
Mesquita de Moulay Al Yazid(0.8 milhas)
Mercado de Mellah(0.8 milhas)
O aeroporto preferencial para La Mamounia é o de Marrakech (RAK-Menara)(3.6 milhas)
Sauna
Elevador
Centro de negócios
Serviço de estacionamento
Funcionários multilingues
Cofre
Localização
Avenue Bab - Jdid, Marraqueche, Marrocos
Le Grand Casino de La Mamounia (0.1 milhas)
Bab El Djedid (0.1 milhas)
Mesquita Koutoubia (0.3 milhas)
Centro de Artesanato Marrakech (0.6 milhas)
Casino de Marrakech (0.6 milhas)
Parque Cyber (0.6 milhas)
Opções de quartos
6
Suite (DUPLEX)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
797 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite Executiva (PARK)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
699 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Suite (CHURCHILL)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
1152 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite (AL MAMOUN )
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 4
2281 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Deluxe, 2 camas individuais (Park)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
387 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Quarto Deluxe, 2 camas individuais (Koutoubia)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
377 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
5
Suite (PRESTIGE)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 3
1076 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite (AGDAL)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
613 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Deluxe, 2 camas individuais (Agdal)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Suite Executiva (KOUTOUBIA)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
699 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Quarto Superior (HIVERNAGE)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
377 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
6
Suite (BALDAQUIN)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
829 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite Executiva (AGDAL)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
753 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Deluxe (Park)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
387 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
7
Suite (HIVERNAGE)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 3
968 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite (KOUTOUBIA)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 3
1173 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite (MAJORELLE)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
1227 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Twin Clássico (HIVERNAGE)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
377 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
7
Quarto (Riad)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 6
7532 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina privadaLareira
6
Suite (MARQUETERIE)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 4
1668 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite (PARK)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
646 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Deluxe (Koutoubia)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
377 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
6
Quarto Deluxe (Agdal)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
409 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
Avaliações dos hóspedes sobre La Mamounia
9.2
Soberbo
Com base em 741 avaliações verificadas
Quem se hospeda aqui?
Negócios
6%
Casal
50%
Família
18%
Grupos
21%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No La Mamounia, viajantes destacam um palácio icônico e histórico com interiores deslumbrantes em estilo mourisco-art déco, jardins magníficos e instalações notáveis, como a piscina e o spa, juntamente com um serviço geralmente atencioso e refinado que torna as estadias especiais.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No La Mamounia, viajantes destacam um palácio icônico e histórico com interiores deslumbrantes em estilo mourisco-art déco, jardins magníficos e instalações notáveis, como a piscina e o spa, juntamente com um serviço geralmente atencioso e refinado que torna as estadias especiais.
Vários comentários mencionam desvantagens nos quartos, especialmente as categorias padrão que podem parecer pequenas ou escuras, ruído ocasional, camas desconfortáveis ou problemas de manutenção e encanamento, e algumas suítes sem vista. A comida é amplamente elogiada, mas cara; o café da manhã às vezes não está incluído ou é caro, alguns funcionários podem ser desatentos, fumar em ambientes fechados incomoda os não fumantes e o café da manhã à beira da piscina pode ser frio sem uma opção interna. A localização é conveniente para Jemaa el-Fnaa e os souks; espere uma estadia luxuosa e atmosférica com design e serviço excepcionais, mas esteja preparado para preços elevados e inconsistências ocasionais nas políticas ou no serviço.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Jardins magníficos, piscina e spa, além de belas áreas comuns; a maioria dos hóspedes elogia as instalações. Alguns relatam dificuldade em conseguir marcações para o spa e temperaturas mais frias na piscina ou jacuzzi.
Avaliações dos hóspedes relacionadas
10
Alexandra
21 de mar. de 2024
·
A estadia foi de 4 noites
Staying here is an experience. A heritage hotel with an amazing history. Both interior and exterior are superb. The staff are excellent as are facilities. It is expensive but you have to pay for quality
Staying here is an experience. A heritage hotel with an amazing history. Both interior and exterior are superb. The staff are excellent as are facilities. It is expensive but you have to pay for quality
10
Peter
7 de set. de 2024
·
A estadia foi de 1 noite
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
10
Michael
6 de abr. de 2025
·
A estadia foi de 5 noites
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
10
Rabia
21 de out. de 2024
·
A estadia foi de 1 noite
The sauna is too far from the spa and there is no steam room for spa users unless you book a hammam. That was very inconvenient. Rest everything was top notch
The sauna is too far from the spa and there is no steam room for spa users unless you book a hammam. That was very inconvenient. Rest everything was top notch
10
Ann
22 de fev. de 2025
·
A estadia foi de 2 noites
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
8
Vincent J C
11 de fev. de 2025
·
A estadia foi de 2 noites
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
10
Hossein
29 de ago. de 2025
·
A estadia foi de 6 noites
One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.
One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.
10
Marie
7 de mar. de 2025
·
A estadia foi de 4 noites
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
10
Margarita
1 de fev. de 2026
·
A estadia foi de 1 noite
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
6
Dawn
8 de fev. de 2025
·
A estadia foi de 7 noites
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é geralmente boa e muitos quartos são apresentados de forma muito limpa. No entanto, vários hóspedes relataram falhas (cabelo ou odores) e problemas de manutenção, como encanamento ou problemas no ar condicionado.
Avaliações dos hóspedes relacionadas
6
Channa
11 de jul. de 2024
·
A estadia foi de 1 noite
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
6
Pierre
21 de mar. de 2023
·
A estadia foi de 3 noites
La Mamounia est un établissement absolument sublime où il règne une atmosphère spéciale Seul bémol pour la chambre mal insonorisée, impossible de dormir avec le bruit de la climatisation de l’hôtel au 4eme étage Pas de volet donc lumière du jour dès le petit matin Propreté limite dans la chambre il y avait de l’urine dans la baignoire ! Impossible de prendre un bain, dégoûtant ! Nous reviendrons mais nous ferons très attention à la chambre à l’arrivée pour ne pas nous faire avoir !
La Mamounia est un établissement absolument sublime où il règne une atmosphère spéciale Seul bémol pour la chambre mal insonorisée, impossible de dormir avec le bruit de la climatisation de l’hôtel au 4eme étage Pas de volet donc lumière du jour dès le petit matin Propreté limite dans la chambre il y avait de l’urine dans la baignoire ! Impossible de prendre un bain, dégoûtant ! Nous reviendrons mais nous ferons très attention à la chambre à l’arrivée pour ne pas nous faire avoir !
10
Najette
27 de jun. de 2023
·
A estadia foi de 2 noites
Hôtel impeccable mais j ai acheté un sac yves saint Laurent et je n ai pas eu ma facture pour la détaxe suis très déçue l hôtel n est pas intervenu
Hôtel impeccable mais j ai acheté un sac yves saint Laurent et je n ai pas eu ma facture pour la détaxe suis très déçue l hôtel n est pas intervenu
10
Stacey
8 de jul. de 2025
·
A estadia foi de 3 noites
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
6
Sandy
27 de mar. de 2023
·
A estadia foi de 1 noite
Disappointed. I came to La Mamanounia from Europe because I heard amazing things about it on netflix. The Hotel is gorgeous. However for this price range I was disappointed to be checked in two hours in delay without an apology or late check our offered, found several hair in the shower (yikes) and received the wrong mail for dinner which was even cold.
Disappointed. I came to La Mamanounia from Europe because I heard amazing things about it on netflix. The Hotel is gorgeous. However for this price range I was disappointed to be checked in two hours in delay without an apology or late check our offered, found several hair in the shower (yikes) and received the wrong mail for dinner which was even cold.
8
Chantal
2 de fev. de 2026
·
A estadia foi de 2 noites
Chambre lnpecable
Chambre lnpecable
8
Vincent J C
11 de fev. de 2025
·
A estadia foi de 2 noites
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
8
Pascal
9 de nov. de 2025
·
A estadia foi de 1 noite
Room was very bad. Everything else was above and beyond; staff, service and facilities.
Room was very bad. Everything else was above and beyond; staff, service and facilities.
6
Dawn
8 de fev. de 2025
·
A estadia foi de 7 noites
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
6
Danielle
18 de mar. de 2024
·
A estadia foi de 3 noites
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos apresentam um elegante estilo marroquino; alguns têm vistas excelentes. Muitos comentadores acharam os quartos padrão pequenos ou escuros, com ruído ocasional, colchões desconfortáveis, comodidades limitadas ou problemas de vista e manutenção.
Avaliações dos hóspedes relacionadas
6
Jennifer
12 de jan. de 2026
·
A estadia foi de 2 noites
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
6
Rami
3 de set. de 2023
·
A estadia foi de 3 noites
It’s an impressive property. Architecturally unbelievable and amazing. The rooms, for such a high caliber property, were disappointingly small. I’ve stayed in $80 best westerns that were more spacious.
It’s an impressive property. Architecturally unbelievable and amazing. The rooms, for such a high caliber property, were disappointingly small. I’ve stayed in $80 best westerns that were more spacious.
10
Diane
28 de jan. de 2023
·
A estadia foi de 5 noites
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
6
Channa
11 de jul. de 2024
·
A estadia foi de 1 noite
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
4
Sam
17 de fev. de 2026
·
A estadia foi de 2 noites
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
10
Peter
7 de set. de 2024
·
A estadia foi de 1 noite
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
10
Stacey
8 de jul. de 2025
·
A estadia foi de 3 noites
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
4
Maureen
24 de abr. de 2025
·
A estadia foi de 1 noite
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
4
QIU
17 de fev. de 2026
·
A estadia foi de 2 noites
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
6
Dawn
8 de fev. de 2025
·
A estadia foi de 7 noites
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são amplamente descritos como atenciosos, profissionais e muito prestativos, com muitos elogiando os toques personalizados. Ainda assim, alguns relatam recepção lenta ou impessoal, check-in atrasado, respostas pouco úteis do concierge e falta de acompanhamento em relação a problemas ou solicitações.
Avaliações dos hóspedes relacionadas
10
Diana
29 de ago. de 2025
·
A estadia foi de 4 noites
This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!
This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!
10
Deepak Andrew
21 de ago. de 2024
·
A estadia foi de 1 noite
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish we’d stayed longer! Can’t wait to visit again.
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish we’d stayed longer! Can’t wait to visit again.
2
Damien
30 de ago. de 2023
·
A estadia foi de 3 noites
Food at the Asian restaurant was HORRIBLE and party of 5 all hated our food Concierge desk was worthless and mishandled a number of requests. Camera was stolen from my room and staff was unhelpful. Most restaurants closed most of the time.
Food at the Asian restaurant was HORRIBLE and party of 5 all hated our food Concierge desk was worthless and mishandled a number of requests. Camera was stolen from my room and staff was unhelpful. Most restaurants closed most of the time.
10
Deepak Andrew
20 de ago. de 2024
·
A estadia foi de 1 noite
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish I’d stayed longer! Can’t wait to visit again.
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish I’d stayed longer! Can’t wait to visit again.
6
Danielle
6 de jun. de 2022
·
A estadia foi de 1 noite
O check in foi MUITO atrasado, não nos deram nem um tipo de atendimento ou explicação para o atraso. O Hotel é bonito, mas muito grande e falta gentileza para a equipe, principalmente do check in. Qdo fui usar o banheiro da piscina, um deles estava fechado, desta forma tinha fila ou as mulheres tinham q usar o masculino.
O check in foi MUITO atrasado, não nos deram nem um tipo de atendimento ou explicação para o atraso. O Hotel é bonito, mas muito grande e falta gentileza para a equipe, principalmente do check in. Qdo fui usar o banheiro da piscina, um deles estava fechado, desta forma tinha fila ou as mulheres tinham q usar o masculino.
10
Omar
25 de jul. de 2025
·
A estadia foi de 2 noites
Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.
Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.
10
Lauren
1 de jun. de 2024
·
A estadia foi de 3 noites
The best hotel we have ever stayed at in terms of luxury. The staff were amazing and the service was the best we ever had. Was such a wonderful experience.
The best hotel we have ever stayed at in terms of luxury. The staff were amazing and the service was the best we ever had. Was such a wonderful experience.
4
timothy
19 de jun. de 2025
·
A estadia foi de 2 noites
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
10
Marie
7 de mar. de 2025
·
A estadia foi de 4 noites
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
6
Danielle
18 de mar. de 2024
·
A estadia foi de 3 noites
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para caminhar até Jemaa el-Fnaa, Koutoubia e os souks, mas um oásis de tranquilidade uma vez dentro. Os jardins atraem não hóspedes, portanto, as áreas podem ficar movimentadas e a equipe pode verificar se você é hóspede do hotel.
Avaliações dos hóspedes relacionadas
6
Jennifer
12 de jan. de 2026
·
A estadia foi de 2 noites
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
10
Diane
28 de jan. de 2023
·
A estadia foi de 5 noites
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
10
Michael
6 de abr. de 2025
·
A estadia foi de 5 noites
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
10
Stacey
8 de jul. de 2025
·
A estadia foi de 3 noites
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
8
Pablo
24 de mar. de 2025
·
A estadia foi de 4 noites
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
10
George
7 de jul. de 2025
·
A estadia foi de 1 noite
Hotel public rooms are breathtaking. Service top drawer and location well situated.
Hotel public rooms are breathtaking. Service top drawer and location well situated.
10
STEPHANIE
20 de jul. de 2024
·
A estadia foi de 1 noite
Beautiful and sophisticated while peaceful in a very busy and exciting city area
Beautiful and sophisticated while peaceful in a very busy and exciting city area
10
Margarita
1 de fev. de 2026
·
A estadia foi de 1 noite
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
10
Alistair
1 de nov. de 2023
·
A estadia foi de 5 noites
Amazing place. Lovely attentive staff and real attention to detail. The hotel and gardens are beautiful and only a short walk to the main square/Medina.
Amazing place. Lovely attentive staff and real attention to detail. The hotel and gardens are beautiful and only a short walk to the main square/Medina.
8
Adrian
21 de out. de 2024
·
A estadia foi de 3 noites
Lovely hotel and oasis in the hustle and bustle of Marrakesh. Was very busy, staff were pleasant, rooms spacious and the gardens are beautiful- would recommend.
Lovely hotel and oasis in the hustle and bustle of Marrakesh. Was very busy, staff were pleasant, rooms spacious and the gardens are beautiful- would recommend.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida no local é variada e muitas vezes excelente, mas os preços são altos e o café da manhã pode ser um extra. Alguns hóspedes citam falhas no serviço, fumar em ambientes fechados nos restaurantes, qualidade mista no restaurante marroquino e políticas rígidas que afetam alergias alimentares ou bebidas de fora.
Avaliações dos hóspedes relacionadas
10
Alexandra
20 de mar. de 2025
·
A estadia foi de 2 noites
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl. Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl. Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
10
kermarec
29 de set. de 2023
·
A estadia foi de 1 noite
Restauration parfaite au restaurant asiatique. Service aussi très bon que cela soit a la réception ou dans les bars et boutiques. Breakfast tres bien et meme avec jambon et bacon Quelques travaux en cours quand nous y sommes allés genre gênant ( piscine outdoor et jardin ) mais pour eviter la frustration nous avons bénéficié d'un upgrade.
Restauration parfaite au restaurant asiatique. Service aussi très bon que cela soit a la réception ou dans les bars et boutiques. Breakfast tres bien et meme avec jambon et bacon Quelques travaux en cours quand nous y sommes allés genre gênant ( piscine outdoor et jardin ) mais pour eviter la frustration nous avons bénéficié d'un upgrade.
8
Hui
2 de abr. de 2025
·
A estadia foi de 1 noite
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
6
Rafael
22 de mai. de 2025
·
A estadia foi de 1 noite
Ninguna queja en cuanto al edificio, las instalaciones y el personal. En ese sentido, todo perfecto, pero tengo una amplia experiencia en hoteles de lujo y esta ha sido decepcionante si la comparo con la vivida en otros establecimientos del mismo nivel, en los que el detalle en la atención al cliente es muy superior al de La Mamounia y a mucho mejor precio. Me explico: - Me cobraron por adelantado al hacer la reserva y la tarifa dejaba de ser reembolsable tres semanas antes de la estancia. Ello es muy injusto cuanto unos días antes de llegar, mi reserva había bajado su precio en 250 euros. Podrían haberlo compensado con un upgrade, como me ha sucedido otros hoteles similares, pero no fue así. - No solo eso, sino que nos metieron en una habitación que venía a estar en un sótano, sin ascensor para acceder a ella, y situada en lo más lejano de recepción. La habitación era perfecta por lo demás, pero su ubicación parecía un castigo. - Que pagando 1479 euros por una noche haya que sumarle 100 euros por el desayuno es, simplemente, una vergüenza. - El colofón fue que, tras hacer el check out, pedimos que nos guardaran el equipaje hasta dejar la ciudad, y lo depositaron en la calle, dentro del recinto del hotel, pero a descubierto, lo que da una imagen bastante negativa para acabar la estancia. En definitiva, que por bueno que sea el hotel, la relación calidad-precio falla estrepitosamente.
Ninguna queja en cuanto al edificio, las instalaciones y el personal. En ese sentido, todo perfecto, pero tengo una amplia experiencia en hoteles de lujo y esta ha sido decepcionante si la comparo con la vivida en otros establecimientos del mismo nivel, en los que el detalle en la atención al cliente es muy superior al de La Mamounia y a mucho mejor precio. Me explico: - Me cobraron por adelantado al hacer la reserva y la tarifa dejaba de ser reembolsable tres semanas antes de la estancia. Ello es muy injusto cuanto unos días antes de llegar, mi reserva había bajado su precio en 250 euros. Podrían haberlo compensado con un upgrade, como me ha sucedido otros hoteles similares, pero no fue así. - No solo eso, sino que nos metieron en una habitación que venía a estar en un sótano, sin ascensor para acceder a ella, y situada en lo más lejano de recepción. La habitación era perfecta por lo demás, pero su ubicación parecía un castigo. - Que pagando 1479 euros por una noche haya que sumarle 100 euros por el desayuno es, simplemente, una vergüenza. - El colofón fue que, tras hacer el check out, pedimos que nos guardaran el equipaje hasta dejar la ciudad, y lo depositaron en la calle, dentro del recinto del hotel, pero a descubierto, lo que da una imagen bastante negativa para acabar la estancia. En definitiva, que por bueno que sea el hotel, la relación calidad-precio falla estrepitosamente.
8
Pablo
24 de mar. de 2025
·
A estadia foi de 4 noites
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
10
Agustín Gerardo
10 de nov. de 2025
·
A estadia foi de 1 noite
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
4
timothy
19 de jun. de 2025
·
A estadia foi de 2 noites
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
10
Rainer
24 de jan. de 2025
·
A estadia foi de 2 noites
We had a wonderful stay at LA MAMOUNIA. So beautiful and almost perfect !! One thing was not perfect: the staff at the breakfast buffet was a bit neglecting .
We had a wonderful stay at LA MAMOUNIA. So beautiful and almost perfect !! One thing was not perfect: the staff at the breakfast buffet was a bit neglecting .
6
Nanzi
14 de fev. de 2026
·
A estadia foi de 1 noite
Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Odilon
há 2 semanas
·
A estadia foi de 4 noites
Nossa estadia foi incrível! Lugar lindo. Funcionários atenciosos, com especial menção à Kadijha. Ela, que cuidava do nosso bem estar no quarto, é de uma delicadeza ímpar. O motorista Abdul tb foi muito gentil conosco.
Nossa estadia foi incrível! Lugar lindo. Funcionários atenciosos, com especial menção à Kadijha. Ela, que cuidava do nosso bem estar no quarto, é de uma delicadeza ímpar. O motorista Abdul tb foi muito gentil conosco.
10
Rodnei
7 de ago. de 2026
·
A estadia foi de 2 noites
Hotel icônico, staff muito atencioso.
Hotel icônico, staff muito atencioso.
10
Mayco
5 de ago. de 2026
·
A estadia foi de 3 noites
Hotel lindo, um dos melhores que já me hospedei até hoje
Hotel lindo, um dos melhores que já me hospedei até hoje
10
Isabela
22 de jul. de 2026
·
A estadia foi de 2 noites
Equipe maravilhosa, tudo perfeito!
Equipe maravilhosa, tudo perfeito!
10
antonio
8 de jul. de 2026
·
A estadia foi de 3 noites
Serviço muito bom , funcionários prestativos, instalações impecáveis
Serviço muito bom , funcionários prestativos, instalações impecáveis
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Marraqueche?
Qual é o valor médio das tarifas das acomodações no La Mamounia em Marrakech?
Nos próximos 60–90 dias, as tarifas das acomodações no La Mamounia em Marrakech normalmente rondam os US$ 798 por noite para dois hóspedes, variando entre US$ 683 e US$ 1.919.
Qual é a melhor altura para visitar o La Mamounia para evitar multidões?
O La Mamounia em Marrakech está mais movimentado em outubro e mais calmo em junho, pelo que visitar no início do verão permitirá encontrar a procura mais baixa e menos multidões em comparação com os meses de outono.
Qual é o mês mais barato para ficar no La Mamounia?
Agosto é o mês mais barato para ficar no La Mamounia em Marrakech, com uma média de US$ 680 por noite; abril é o mais caro, com US$ 1.509. As tarifas mais baixas em agosto contrastam com junho, que é, na verdade, o mês mais calmo em termos de afluência.
Quais atrações e tipos de viajantes estão perto do La Mamounia ou para que é adequado?
O La Mamounia em Marrakech situa-se a poucos passos da Praça Jemaa el-Fnaa e da Mesquita Koutoubia e também está perto do Mercado da Medina e do Palácio Dar el Bacha, tornando-o ideal para casais e grupos que procuram luxo, relaxamento no spa e fácil acesso aos locais históricos da cidade.
Como se comparam as tarifas do La Mamounia com outros hotéis nas proximidades?
O La Mamounia em Marrakech é mais barato que 2 de 13 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 903 por noite em comparação com cerca de US$ 400 para os pares.
Como é que o preço por noite em La Mamounia em Marraqueche se compara com as últimas semanas?
O preço atual no La Mamounia em Marraqueche é US$ 866 por noite para dois hóspedes, o que é elevado para este hotel: cerca de 25% acima da sua média US$ 691 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 544 e US$ 1.363.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: NO DATA
- 2026-09-20: 677.0565456869507USD
- 2026-09-21: 578.9868770622253USD
- 2026-09-22: 852.9842316821289USD
- 2026-09-23: 868.6456514828491USD
- 2026-09-24: 1618.582131149292USD
- 2026-09-25: 913.0118620037841USD
- 2026-09-26: 1206.1904569195556USD
- 2026-09-27: 862.6812280200195USD
- 2026-09-28: 939.7731896862792USD
- 2026-09-29: 929.8938141470337USD
- 2026-09-30: 894.4023170953369USD
- 2026-10-01: 930.2322281088257USD
- 2026-10-02: 1388.912976786499USD
- 2026-10-03: 1393.0445698504639USD
- 2026-10-04: 985.9922691967773USD
- 2026-10-05: 882.598115809021USD
- 2026-10-06: 911.0783481964111USD
- 2026-10-07: 928.8487245706177USD
- 2026-10-08: NO DATA
- 2026-10-09: 984.4317113973999USD
- 2026-10-10: 1868.3494314624024USD
- 2026-10-11: 876.1710531350708USD
- 2026-10-12: 1522.5895745544433USD
- 2026-10-13: 1030.6503705178834USD
- 2026-10-14: 850.9389641958618USD
- 2026-10-15: 1553.709085518799USD
- 2026-10-16: 1909.4393324041748USD
- 2026-10-17: 2114.647393114624USD
- 2026-10-18: 834.551741034851USD
- 2026-10-19: 760.4684406384278USD
- 2026-10-20: 793.8728413974USD
- 2026-10-21: 793.8728413974USD
- 2026-10-22: 793.8728413974USD
- 2026-10-23: 912.3067978842163USD
- 2026-10-24: 2288.4973014624024USD
- 2026-10-25: 934.6902540191651USD
- 2026-10-26: 880.3502203356934USD
- 2026-10-27: 885.7367476583862USD
- 2026-10-28: 967.0362528512574USD
- 2026-10-29: 947.0679373504638USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 784.2790508081055USD
- 2026-11-02: 764.7337177270508USD
- 2026-11-03: 780.6007783099366USD
- 2026-11-04: 793.8728413974USD
- 2026-11-05: 837.4947513973999USD
- 2026-11-06: 1261.0994184228516USD
- 2026-11-07: 1219.9160507678223USD
- 2026-11-08: 774.5515061291504USD
- 2026-11-09: 746.8613267092895USD
- 2026-11-10: 1073.9714213973998USD
- 2026-11-11: 793.8728413974USD
- 2026-11-12: 793.8728413974USD
- 2026-11-13: 1702.6705036993408USD
- 2026-11-14: 793.8728413974USD
- 2026-11-15: 793.8728413974USD
- 2026-11-16: 793.8728413974USD
- 2026-11-17: 793.8728413974USD
- 2026-11-18: 863.8974863973999USD
- 2026-11-19: 795.0207863973999USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Este estabelecimento impõe um código de vestuário rígido nas áreas públicas. Não é permitido o uso de calções nas áreas públicas, nos bares nem nos restaurantes a partir das 18:00. O alojamento não permite o consumo de produtos alimentares ou bebidas provenientes do exterior nas instalações. Os clientes com restrições alimentares ou alergias alimentares deverão contactar este estabelecimento com antecedência.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito ou depósito em numerário para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço completo: 490 MAD por adulto e 245 MAD por criança (valores aproximados)
- Tarifa de transporte (aeroporto): 600 MAD por veículo (só ida)
- Cama desdobrável: 950.0 MAD por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Sauna
Elevador
Centro de negócios
Serviço de estacionamento
Funcionários multilingues
Cofre
Geral
Sauna
Salão de beleza
Banho turco
Childcare/Babysitting (surcharge)
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Snack Bar/Deli
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Parking (Van) (Wheelchair Accessible)
Atividades
Jardim
Campo de golfe (na proximidade)
Bilhar
Campos de ténis (exterior)
Instalações para exercício físico
Piscina para crianças
Arcade/Game Room
Foosball
Fitness Center (nearby) (free)
Full-Service Spa
Games
Biblioteca
Mountain Bike (nearby)
Newspapers in Lobby (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Tennis Courts (on site)
Terraço
Turkish Bath/Hammam
Serviços
Centro de negócios
Elevador
Funcionários multilingues
Cofre
Salas de reuniões
Serviço de lavandaria
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Conference Space
Fireplace in Lobby
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Estacionamento
Serviço de estacionamento
Aluguer de scooter/Lambreta no local
Airport Transportation (surcharge)
Parking (Self) (free)
Internet
Wi-fi gratuito