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Novotel Melbourne On Collins

144 USD

/natt

Gj.snitt. for september

Novotel Melbourne On Collins - Image 1

Novotel Melbourne On Collins - Rom

Novotel Melbourne On Collins - Rom

Novotel Melbourne On Collins - Resepsjon

Novotel Melbourne On Collins - Basseng

Priser for Novotel Melbourne On Collins

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144 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Novotel Melbourne On Collins er prisen per natt i gjennomsnitt 131 USD i den billigste måneden (juni) og 194 USD i den dyreste måneden (januar), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Novotel Melbourne On Collins etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	194 USD
februar	166 USD
mars	193 USD
april	140 USD
mai	137 USD
juni	131 USD
juli	140 USD
august	144 USD
september	144 USD
oktober	172 USD
november	184 USD
desember	179 USD

Dyreste: januar (ca. 194 USD)

Billigste: juni (ca. 131 USD)

Om denne eiendommen

Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Parkering
Restaurant
Svømmebasseng
Romservice
Betjent parkering
Renseri

Beliggenhet

270 Collins Street, Melbourne, Victoria, Australia

Collins Street (0.1 miles)

Flinder's Lane (0.1 miles)

Melbourne rådhus (0.2 miles)

Regent Theatre (0.2 miles)

Bourke Street Mall (0.3 miles)

Fed Square (0.3 miles)

Mer stedsinformasjon

Romalternativer

6

Dobbeltrom – deluxe, 2 dobbeltsenger

Romdetaljer

2 Dobbeltsenger

Sover 4

301 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Suite – junior, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

431 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom – deluxe, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

301 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom – standard, 1 queensize-seng

Romdetaljer

1 Stor Dobbeltseng

Sover 2

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Rom, 1 kingsize-seng, tilgjengelighetstilpasset

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

280 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Rom – standard, 2 enkeltsenger

Romdetaljer

2 Enkeltsenger

Sover 2

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Familiesuite, flere senger

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

2 Enkeltsenger

Sover 4

527 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom – deluxe, 1 kingsize-seng med sovesofa (Spa Room)

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 2

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Novotel Melbourne On Collins

8.1

Veldig bra

basert på 1 956 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Novotel Melbourne On Collins får jevnlig skryt for sin uovertrufne sentrale beliggenhet i CBD, generelt romslige rom og mange hyggelige ansatte, men anmeldelser påpeker også gjentakende driftsmessige problemer med heiser, vedlikehold og sporadiske mangler ved renhold som påvirker komfort og bekvemmelighet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Novotel Melbourne On Collins får jevnlig skryt for sin uovertrufne sentrale beliggenhet i CBD, generelt romslige rom og mange hyggelige ansatte, men anmeldelser påpeker også gjentakende driftsmessige problemer med heiser, vedlikehold og sporadiske mangler ved renhold som påvirker komfort og bekvemmelighet.

Flere gjester opplevde svært sakte Wi-Fi, sporadiske feil på klimaanlegget i varmt vær, og rom som føles utdaterte eller mangler utsikt. Tilbakemeldinger om fasilitetene er blandet, med perioder hvor bassenget eller spaet er stengt eller under oppussing, et lite basseng når det er åpent, og vanskelig eller treg tilgang til betjent parkering og parkering. Hvis du prioriterer en base hvor du kan gå overalt fremfor polerte fasiliteter og feilfri drift, kan dette hotellet fungere bra.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Fasilitetene er blandet: gjester liker bassenget, spaet og treningssenteret når de er åpne, men gjentatte rapporter om heisstans og perioder med stenging eller oppussing av bassenget eller spaet førte til forsinkelser og ulempe. Parkering og betjent parkering er trangt, vanskelig tilgjengelig og kan være sakte eller dyrt.

Relaterte gjesteomtaler

6

Gary

24. aug. 2025

·

Overnattet 1 natt

We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location

We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location

6

Nicole

31. okt. 2025

·

Overnattet 2 netter

The hotel is in a great location so no complaint there. However if you decide to add parking to your stay, DONT. Hotel parking is down a narrow pedestrian laneway and then down a winding one way entry.

The hotel is in a great location so no complaint there. However if you decide to add parking to your stay, DONT. Hotel parking is down a narrow pedestrian laneway and then down a winding one way entry.

2

Jayden

3. sep. 2025

·

Overnattet 2 netter

Lifts and pool were broken

Lifts and pool were broken

6

Kate

18. juni 2025

·

Overnattet 2 netter

Incredibly loud lifts all night. Pool closed with no notice.

Incredibly loud lifts all night. Pool closed with no notice.

8

steven

24. feb. 2024

·

Overnattet 1 natt

This place is in a very convenient location in the heart of Melbourne. The staff are very attentive and friendly and the Happy Hour at the hotel bar is definitely worth checking out as is the buffet breakfast. It is an older building though and the facilities feels tired at times, although the lifts work very quickly. The pool is adequately heated but is very small so fills up quickly.

This place is in a very convenient location in the heart of Melbourne. The staff are very attentive and friendly and the Happy Hour at the hotel bar is definitely worth checking out as is the buffet breakfast. It is an older building though and the facilities feels tired at times, although the lifts work very quickly. The pool is adequately heated but is very small so fills up quickly.

6

Vijay

12. aug. 2025

·

Overnattet 5 netter

Lifts Service cant be this bad! I understand there are plans of renovating it, but this is way too hard to put up with - waiting for a long time everytime!

Lifts Service cant be this bad! I understand there are plans of renovating it, but this is way too hard to put up with - waiting for a long time everytime!

10

Stacey

29. apr. 2025

·

Overnattet 2 netter

Nice stay overall. The indoor pool and spa were nice and warm. Concierge and restaurant staff service were friendly. There was clearly some construction work happening, but it wasn’t a bother. Don’t expect great view, we just saw buildings across from us. TV was a little fiddly to get to work, so we didn’t use it much. Would be nice if there was a bigger play room for kids.

Nice stay overall. The indoor pool and spa were nice and warm. Concierge and restaurant staff service were friendly. There was clearly some construction work happening, but it wasn’t a bother. Don’t expect great view, we just saw buildings across from us. TV was a little fiddly to get to work, so we didn’t use it much. Would be nice if there was a bigger play room for kids.

8

Jacqueline L W

3. feb. 2026

·

Overnattet 2 netter

Brilliant location. Massive room. Clean and new room. Really good gym and pool. All good so far! However, I was welcomed as Mr (even though I’m a Ms), the milk in fridge did not get replaced for my second day and there was only one out of 3 lifts working which meant a long wait . I often resorted to using the fire stairs - but got stuck on one occasion. Also noticed no hand cream (which is provided at Novotel Central)

Brilliant location. Massive room. Clean and new room. Really good gym and pool. All good so far! However, I was welcomed as Mr (even though I’m a Ms), the milk in fridge did not get replaced for my second day and there was only one out of 3 lifts working which meant a long wait . I often resorted to using the fire stairs - but got stuck on one occasion. Also noticed no hand cream (which is provided at Novotel Central)

6

Kathrina

15. jan. 2025

·

Overnattet 3 netter

Pool needs repair. Reception rude on the phone. Rooms outdated and tv has limited channels. Limited space for parking even using valet

Pool needs repair. Reception rude on the phone. Rooms outdated and tv has limited channels. Limited space for parking even using valet

6

Karen

4. aug. 2025

·

Overnattet 4 netter

Location great but lifts were broken

Location great but lifts were broken

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Tilbakemeldingene om renhold er blandet: mange bemerker rene rom, men gjentakende problemer inkluderer ikke-støvsugte korridorer, vedvarende lukter, flekkete tepper eller laken, og rom og brett som ikke blir ryddet eller blir ryddet for sent.

Relaterte gjesteomtaler

6

David

30. aug. 2025

·

Overnattet 2 netter

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.

4

Umit

21. apr. 2025

·

Overnattet 3 netter

Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all

Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all

6

Stephen

7. jan. 2026

·

Overnattet 1 natt

Cleanliness of room, particularly the bathroom wasn’t to a satisfactory standard. Hairs were left in the shower

Cleanliness of room, particularly the bathroom wasn’t to a satisfactory standard. Hairs were left in the shower

6

Dave

23. nov. 2025

·

Overnattet 2 netter

We were given a free upgrade which was much appreciated but the lifts had a serious bad smell for all our stay which made going in and put very unpleasant.

We were given a free upgrade which was much appreciated but the lifts had a serious bad smell for all our stay which made going in and put very unpleasant.

10

Darrelle Pauline

20. okt. 2023

·

Overnattet 2 netter

Liked the location and staff. Corners of the room needed cleaning, and roof in bathroom had spots that needed attending to

Liked the location and staff. Corners of the room needed cleaning, and roof in bathroom had spots that needed attending to

8

Catharina Fernandes A.

28. des. 2025

·

Overnattet 3 netter

Litt slitt hotell, og heien luktet toalett. Veldig bråkete i restauranten og lobby området, men god frokost. Ligger veldig sentralt til

Litt slitt hotell, og heien luktet toalett. Veldig bråkete i restauranten og lobby området, men god frokost. Ligger veldig sentralt til

4

Kendi

8. jan. 2023

·

Overnattet 19 364 netter

Housekeeping was terrible. Room wasn’t serviced until very late and a day was missed. Shopping bags were thrown away that had receipts in them. Room was not equal to the hotel star rating. Room was also not ready at 2 when we arrived. Was nearly 4:30 before we were given a room. Had to change rooms as the first room had massive stains all over carpet. Was an overall very disappointing stay.

Housekeeping was terrible. Room wasn’t serviced until very late and a day was missed. Shopping bags were thrown away that had receipts in them. Room was not equal to the hotel star rating. Room was also not ready at 2 when we arrived. Was nearly 4:30 before we were given a room. Had to change rooms as the first room had massive stains all over carpet. Was an overall very disappointing stay.

8

Paul

16. des. 2025

·

Overnattet 2 netter

The room Was very clean

The room Was very clean

8

Mario

28. apr. 2024

·

Overnattet 1 natt

The room was clean, only disappointment the tv was not a smart tv and there were no bathroom amenities.The corridors need a vacuum quite dirty. Staff was very friendly and helpfull. Breakfast was nice lot's of different variety.

The room was clean, only disappointment the tv was not a smart tv and there were no bathroom amenities.The corridors need a vacuum quite dirty. Staff was very friendly and helpfull. Breakfast was nice lot's of different variety.

10

Nicholas

22. feb. 2026

·

Overnattet 1 natt

A large room which was very clean made was perfect for my overnight business trip.

A large room which was very clean made was perfect for my overnight business trip.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt romslige og komfortable, men mange føles utdaterte, noen mangler utsikt, og støy fra heiser, rør eller klimaanlegg rapporteres. Wi-Fi er ofte trekt, og flere opphold nevner feil på klimaanlegget og eldre TV-er.

Relaterte gjesteomtaler

2

J R

8. des. 2024

·

Overnattet 3 netter

During this business trip stay, we encountered extremely hot weather, and the air conditioning in all three booked rooms failed. Despite the front desk offering a full refund for one night for each room, they stated they couldn't process it because the booking was made through Expedia. After following up with Novotel through Expedia, the best they could offer was a disappointing 25% discount. The conditions in the rooms were uninhabitable, making it impossible for anyone to sleep due to the intense heat and humidity. We were penalised for using Expedia

During this business trip stay, we encountered extremely hot weather, and the air conditioning in all three booked rooms failed. Despite the front desk offering a full refund for one night for each room, they stated they couldn't process it because the booking was made through Expedia. After following up with Novotel through Expedia, the best they could offer was a disappointing 25% discount. The conditions in the rooms were uninhabitable, making it impossible for anyone to sleep due to the intense heat and humidity. We were penalised for using Expedia

6

Alan

9. okt. 2025

·

Overnattet 2 netter

The hotel is convenient however for the price a little outdated. Rooms very dark and no proper view. Couldn’t see sky or street. Only looked out window to the roof covered section and the metal bars holding up roof. Room very quiet until early in the morning. Sounded like generators or something similar in the walls. The lobby was great though. Good bar and restaurant. Friendly staff.

The hotel is convenient however for the price a little outdated. Rooms very dark and no proper view. Couldn’t see sky or street. Only looked out window to the roof covered section and the metal bars holding up roof. Room very quiet until early in the morning. Sounded like generators or something similar in the walls. The lobby was great though. Good bar and restaurant. Friendly staff.

2

Ruth

14. nov. 2025

·

Overnattet 1 natt

We were so sad. We booked a supposedly nice room. It was average and the noise from the air conditioner on the roof was so noisy all night I couldn’t sleep.

We were so sad. We booked a supposedly nice room. It was average and the noise from the air conditioner on the roof was so noisy all night I couldn’t sleep.

6

James

10. okt. 2025

·

Overnattet 3 netter

I recently stayed at the Novotel Melbourne on Collins and found the experience fairly average overall. The rooms are quite tired and dated, with the TV and air conditioning not working particularly well. The reception staff were not especially friendly or welcoming, which didn’t make for a great first impression. The layout of the hotel is also inconvenient, you have to wait for lifts that only go to level 3 (reception), then walk to the other end of the building and wait again for another set of lifts to reach your room. On the positive side, my room was quiet and had a pleasant view over the city. The large workspace/desk was also a nice feature for getting some work done. There are definitely better hotels in Melbourne for the price, and I’d probably choose to stay elsewhere next time.

I recently stayed at the Novotel Melbourne on Collins and found the experience fairly average overall. The rooms are quite tired and dated, with the TV and air conditioning not working particularly well. The reception staff were not especially friendly or welcoming, which didn’t make for a great first impression. The layout of the hotel is also inconvenient, you have to wait for lifts that only go to level 3 (reception), then walk to the other end of the building and wait again for another set of lifts to reach your room. On the positive side, my room was quiet and had a pleasant view over the city. The large workspace/desk was also a nice feature for getting some work done. There are definitely better hotels in Melbourne for the price, and I’d probably choose to stay elsewhere next time.

8

Margot

14. nov. 2025

·

Overnattet 1 natt

Lovely, clean, spacious room but no views and I was looking at other buildings/windows and some sort of industrial metal pipes so good for an overnight only for me.

Lovely, clean, spacious room but no views and I was looking at other buildings/windows and some sort of industrial metal pipes so good for an overnight only for me.

6

Roberto

2. feb. 2024

·

Overnattet 2 netter

Mostly good but the pitiful performance of the hotel’s wi-fi tainted our stay. Certainly not strong enough for streaming. Sub 1Mbps for the entirety of our stay. Tested speed on lvl11 and lvl7 - same poor performance. Such a shame as the rest of our experience was fine.

Mostly good but the pitiful performance of the hotel’s wi-fi tainted our stay. Certainly not strong enough for streaming. Sub 1Mbps for the entirety of our stay. Tested speed on lvl11 and lvl7 - same poor performance. Such a shame as the rest of our experience was fine.

2

J R

24. nov. 2024

·

Overnattet 2 netter

I booked three rooms for a business trip and in all three rooms, the air-conditioning did not function, making for impossible and very uncomfortable sleeping conditions. Not good enough

I booked three rooms for a business trip and in all three rooms, the air-conditioning did not function, making for impossible and very uncomfortable sleeping conditions. Not good enough

8

SHINICHI

3. mars 2025

·

Overnattet 4 netter

メルボルンを観光するにはベストな立地でした。ホテルの窓から景色は望めません。周りが建物なのでカーテンも開けられず部屋が明るくなく、それだけが残念でした。日本語が分かるフロントの方がいて非常に助かりました。モーニングは美味しいかったけど、四日間メニューは同じだったので　四日目には少し◯きてきました。総合的に、観光するのに立地がよく、疲れたら、ホテルに戻り休んだりできたので良かったです。

メルボルンを観光するにはベストな立地でした。ホテルの窓から景色は望めません。周りが建物なのでカーテンも開けられず部屋が明るくなく、それだけが残念でした。日本語が分かるフロントの方がいて非常に助かりました。モーニングは美味しいかったけど、四日間メニューは同じだったので　四日目には少し◯きてきました。総合的に、観光するのに立地がよく、疲れたら、ホテルに戻り休んだりできたので良かったです。

8

Jo

12. okt. 2025

·

Overnattet 1 natt

The bed was not comfy, and the water pipes are ridiculously loud. Can’t help people showering in the early hours of the morning but the noise was so loud it woke our whole room up

The bed was not comfy, and the water pipes are ridiculously loud. Can’t help people showering in the early hours of the morning but the noise was so loud it woke our whole room up

8

ANDREW

6. nov. 2024

·

Overnattet 5 netter

Friendly staff, decent size room, well equipped gym. The hotel decor is quite tired. The most frustrating element was the WiFi. It was barely over a 1mb speed for the whole duration of my stay, which is laughably slow.

Friendly staff, decent size room, well equipped gym. The hotel decor is quite tired. The most frustrating element was the WiFi. It was barely over a 1mb speed for the whole duration of my stay, which is laughably slow.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Mange gjester fremhever vennlige, hjelpsomme ansatte – spesielt concierge og frokostteam – men det er gjentakende klager på sakte eller lite respons fra telefon og romservice, lange innsjekkingskøer og ujevn håndtering av problemer i travle perioder.

Relaterte gjesteomtaler

8

Angelo

20. juni 2025

·

Overnattet 1 natt

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

2

Adi

18. feb. 2026

·

Overnattet 3 netter

Extremely Disappointing Stay ❌ Not Worth even 1 Star ❌ My experience at Novotel Melbourne on Collins, was terrible. Reception rarely answers calls, and when they do, room service requests (towels, water, etc.) are delayed for over an hour — if delivered at all. Only 1 out of 3 lifts was working, causing long queues. Floors smelled unpleasant and felt poorly maintained. No assistance with luggage. Staff show zero urgency or accountability. The Wi-Fi is painfully slow, and better access is not provided. Dirty glasses were not removed at water dispencer. If you look at the couches or seats kept on reception, absolutely dirty and not cleaned. Overall, poor management and extremely disappointing service. I would strongly advise others to reconsider before booking.

Extremely Disappointing Stay ❌ Not Worth even 1 Star ❌ My experience at Novotel Melbourne on Collins, was terrible. Reception rarely answers calls, and when they do, room service requests (towels, water, etc.) are delayed for over an hour — if delivered at all. Only 1 out of 3 lifts was working, causing long queues. Floors smelled unpleasant and felt poorly maintained. No assistance with luggage. Staff show zero urgency or accountability. The Wi-Fi is painfully slow, and better access is not provided. Dirty glasses were not removed at water dispencer. If you look at the couches or seats kept on reception, absolutely dirty and not cleaned. Overall, poor management and extremely disappointing service. I would strongly advise others to reconsider before booking.

8

John

26. des. 2023

·

Overnattet 5 netter

Hotel and facilities as expected, only issue was room not being available when checking in early evening and having to wait, although we were provided with a drinks voucher. Attitude of the reception staff was disappointing as they seemed to think it was funny a room that was booked from 2pm was still not ready by 6pm but other than that all staff were friendly and helpful.

Hotel and facilities as expected, only issue was room not being available when checking in early evening and having to wait, although we were provided with a drinks voucher. Attitude of the reception staff was disappointing as they seemed to think it was funny a room that was booked from 2pm was still not ready by 6pm but other than that all staff were friendly and helpful.

10

Shirley

5. nov. 2025

·

Overnattet 1 natt

Room was spotless and staff were very couteous.The breakfast staff were very helpful and efficient.

Room was spotless and staff were very couteous.The breakfast staff were very helpful and efficient.

4

Laura

17. juni 2023

·

Overnattet 1 natt

The room and stay itself were fine, excellent CBD location and access to transport. Our stay was soured by the poor check in experience. Check in was listed from 2pm so we arrived at reception shortly after this time. We didn’t get to our room until 4pm! Again, fine if you’re a couple or travelling with older children but we were trying to check in with a 3 month old baby and 7 year old. I politely explained our situation to the front desk twice however it was only when my husband went to the desk did the staff take appropriate action. Housekeeping were promptly called and instructed to attend to our room immediately. I suggest if your housekeeping aren’t able to get the rooms cleaned by 2pm, don’t offer check in at this time. It was a disappointing start to our weekend away.

The room and stay itself were fine, excellent CBD location and access to transport. Our stay was soured by the poor check in experience. Check in was listed from 2pm so we arrived at reception shortly after this time. We didn’t get to our room until 4pm! Again, fine if you’re a couple or travelling with older children but we were trying to check in with a 3 month old baby and 7 year old. I politely explained our situation to the front desk twice however it was only when my husband went to the desk did the staff take appropriate action. Housekeeping were promptly called and instructed to attend to our room immediately. I suggest if your housekeeping aren’t able to get the rooms cleaned by 2pm, don’t offer check in at this time. It was a disappointing start to our weekend away.

6

Louella

6. mai 2025

·

Overnattet 3 netter

The room was reasonable and suited our family of 3 well. It is older but still comfortable. The staff are the biggest let down, the front of house staff especially rude and just don't care. One of the lifts from ground to level 3 was broken during our stay, and then the only other lift also broke down; leaving no lift to ground floor. Elderly people and those with mobility issues or prams (us) had no way to get to the ground floor and the older lady on reception didn't care at all and they didn't even put a sign to let people know it was out of order, so reception staff were literally watching people wait their for the lift for ages and not saying a word. We eventually ended up going down in the service lift. Housekeeping also didn't happen until after 3pm most days and rubbish was left outside rooms for 24 hours - surely the night staff should do rounds and collect this? Overall, the hotel room was comfortable and the location perfect, but it's let down by some of the staff and poor management of hotel facilities.

The room was reasonable and suited our family of 3 well. It is older but still comfortable. The staff are the biggest let down, the front of house staff especially rude and just don't care. One of the lifts from ground to level 3 was broken during our stay, and then the only other lift also broke down; leaving no lift to ground floor. Elderly people and those with mobility issues or prams (us) had no way to get to the ground floor and the older lady on reception didn't care at all and they didn't even put a sign to let people know it was out of order, so reception staff were literally watching people wait their for the lift for ages and not saying a word. We eventually ended up going down in the service lift. Housekeeping also didn't happen until after 3pm most days and rubbish was left outside rooms for 24 hours - surely the night staff should do rounds and collect this? Overall, the hotel room was comfortable and the location perfect, but it's let down by some of the staff and poor management of hotel facilities.

4

John

22. jan. 2024

·

Overnattet 3 netter

All services was extremely slow. Reception, room service and concierge…Very busy weekend but the hotel should have anticipated this and had additional staff.

All services was extremely slow. Reception, room service and concierge…Very busy weekend but the hotel should have anticipated this and had additional staff.

8

Deng

22. juni 2025

·

Overnattet 6 netter

The hotel location was good, the service so so, can improve, asked room service to bring me forks and was asked to pay $4 Aus. Was like wth.

The hotel location was good, the service so so, can improve, asked room service to bring me forks and was asked to pay $4 Aus. Was like wth.

10

Karen

12. aug. 2025

·

Overnattet 1 natt

Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne

Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne

10

SHELLEY

17. nov. 2025

·

Overnattet 2 netter

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Eksepsjonelt sentral beliggenhet i CBD med enkel tilgang til trikker, shopping, teatre og stasjoner; ideell for å gå. Noen bemerker utfordringer med tilnærming og parkering, men beliggenheten er konsekvent det beste.

Relaterte gjesteomtaler

8

Scott

5. mai 2024

·

Overnattet 2 netter

Easy access to trams on Swanston, Bourke and Collins Sts so makes it easy for tram travel. So close to everything, perfect location. We went to a game at the MCG and it was an easy walk….with a couple of bar stops along the way.

Easy access to trams on Swanston, Bourke and Collins Sts so makes it easy for tram travel. So close to everything, perfect location. We went to a game at the MCG and it was an easy walk….with a couple of bar stops along the way.

8

Angelo

20. juni 2025

·

Overnattet 1 natt

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

10

Yvette Melissa

23. sep. 2025

·

Overnattet 3 netter

Great location and friendly staff

Great location and friendly staff

10

Jie

25. apr. 2025

·

Overnattet 4 netter

Good location

Good location

8

Paula

31. okt. 2024

·

Overnattet 3 netter

Excellent location- close to everything

Excellent location- close to everything

10

Ebony

15. nov. 2025

·

Overnattet 1 natt

Great central spot.

Great central spot.

10

Bettina

11. apr. 2023

·

Overnattet 1 natt

Great location. Spacious room.

Great location. Spacious room.

10

Hannah

14. sep. 2025

·

Overnattet 1 natt

Great location

Great location

10

SHELLEY

17. nov. 2025

·

Overnattet 2 netter

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

10

Leigh

8. juni 2024

·

Overnattet 1 natt

Great location and easy public transport access

Great location and easy public transport access

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten roses hyppig for sin variasjon og verdi, selv om det kan være folksomt, varer noen ganger opp, og kaffebaren kan koste ekstra. Restaurant og romservice på stedet er blandet, med noen gode måltider, men rapporter om forsinkelser eller inkonsekvent kvalitet.

Relaterte gjesteomtaler

8

Angelo

20. juni 2025

·

Overnattet 1 natt

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

10

Jade

27. apr. 2025

·

Overnattet 2 netter

Breakfast was amazing

Breakfast was amazing

4

Lee

12. aug. 2024

·

Overnattet 2 netter

A few little issues. No bags in bins, tv remote didn’t work. Phone in the room didn’t work. Restaurant was overcrowded at breakfast and the food was either cold or there wasn’t enough. No cups for coffee or juice.

A few little issues. No bags in bins, tv remote didn’t work. Phone in the room didn’t work. Restaurant was overcrowded at breakfast and the food was either cold or there wasn’t enough. No cups for coffee or juice.

4

Imran

29. sep. 2023

·

Overnattet 5 netter

This was my Sons first trip to Australia, he chose the Novotel chain. such a small thing but important spoiled his entire trip. Chocolate Croissants for breakfast!!!!! how silly of a hotel chain that every day of a 5 day trip if you do not have breakfast before 8am they run out of croissants!!!!! coming from a country that prides itself on hospitality, tourism its beyond dissapointing to learn that F&B Managers are this poor in their operational management. Last time he will be visiting this Hotel.

This was my Sons first trip to Australia, he chose the Novotel chain. such a small thing but important spoiled his entire trip. Chocolate Croissants for breakfast!!!!! how silly of a hotel chain that every day of a 5 day trip if you do not have breakfast before 8am they run out of croissants!!!!! coming from a country that prides itself on hospitality, tourism its beyond dissapointing to learn that F&B Managers are this poor in their operational management. Last time he will be visiting this Hotel.

10

Karen Maree

23. nov. 2025

·

Overnattet 1 natt

Short walk to the Bourke Street Mall. Helpful staff. Clean room. Great buffet breakfast, and if you don't want a buffet breakfast, they have a smaller menu with a great variety of breakfast options.

Short walk to the Bourke Street Mall. Helpful staff. Clean room. Great buffet breakfast, and if you don't want a buffet breakfast, they have a smaller menu with a great variety of breakfast options.

8

Andrea

29. jan. 2023

·

Overnattet 1 natt

Clean and reliable, front desk was slow on check-in with only one person at desk at 2pm on a Saturday of AO finals in January. Valet parking a breeze and worth it. Not sure about eco-credentials and soap in bathroom was quite harsh. Room dining was easy, presented well and very good. Location is perfect for city experience.

Clean and reliable, front desk was slow on check-in with only one person at desk at 2pm on a Saturday of AO finals in January. Valet parking a breeze and worth it. Not sure about eco-credentials and soap in bathroom was quite harsh. Room dining was easy, presented well and very good. Location is perfect for city experience.

8

Bernadette

5. juli 2024

·

Overnattet 1 natt

Customer service and check in excellent Rooms and eco bathroom products good Breakfast fresh omelette made by chef excellent Unfortunately dinner was inedible Ordered pizza as we often do Vegetarian capsicum and zucchini tomato on top weren’t cooked just sat on top like a salad base barely cooked disappointed as we gave eaten here many times Kids meals were fine

Customer service and check in excellent Rooms and eco bathroom products good Breakfast fresh omelette made by chef excellent Unfortunately dinner was inedible Ordered pizza as we often do Vegetarian capsicum and zucchini tomato on top weren’t cooked just sat on top like a salad base barely cooked disappointed as we gave eaten here many times Kids meals were fine

8

philip

31. des. 2025

·

Overnattet 5 netter

Room was reg cleaned. All staff friendly and helpful. Great breakfast, $10 less if booked during check in. Wld def stay there again

Room was reg cleaned. All staff friendly and helpful. Great breakfast, $10 less if booked during check in. Wld def stay there again

8

Marsha

5. nov. 2025

·

Overnattet 1 natt

Its a great spot to come in from SC station and straight down on the tram! Its perfect for a shopping day as its so close to all my fav shops and restaurants! Negatives, the hallways need an update they were dirty and not clean, it took a long time to check in, and the breakfast was average..however worth the money we paid! Overall a 6/10

Its a great spot to come in from SC station and straight down on the tram! Its perfect for a shopping day as its so close to all my fav shops and restaurants! Negatives, the hallways need an update they were dirty and not clean, it took a long time to check in, and the breakfast was average..however worth the money we paid! Overall a 6/10

10

Francine

18. juni 2023

·

Overnattet 2 netter

Great location, staff were lovely, friendly & very helpful, however it was disappointing that the Hotel Bar closed at 10.30pm even though we were told they we’re expecting a rush from the Footy Crowd, which made no sense as this crowd arrived at 10.35pm & they were all knocked back.

Great location, staff were lovely, friendly & very helpful, however it was disappointing that the Hotel Bar closed at 10.30pm even though we were told they we’re expecting a rush from the Footy Crowd, which made no sense as this crowd arrived at 10.35pm & they were all knocked back.

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KI-generert oppsummering basert på nylige gjesteomtaler

8

Lim

for 3 uker siden

·

Overnattet 2 netter

Helpful and good location

Helpful and good location

8

Edwin

for 4 uker siden

·

Overnattet 9 netter

De renovatie van de liften is echt iets wat al even loopt. Door de week is het oké, maar in het weekend is dit echt supervervelend, vandaar mijn 3 sterren voor het onderhoud.

De renovatie van de liften is echt iets wat al even loopt. Door de week is het oké, maar in het weekend is dit echt supervervelend, vandaar mijn 3 sterren voor het onderhoud.

10

Mary

21. aug. 2026

·

Overnattet 1 natt

Great spot easy to get to and close to cafes and bookshop.

Great spot easy to get to and close to cafes and bookshop.

8

Bassam

21. aug. 2026

·

Overnattet 4 netter

I stayed in the hotel for 20 nights and changed rooms for 3 times 1st room was not very clean The second one was noisy and smaller than expected the third one even the price was a lot higher than the standard room, not expected a premium room just high floor with London view.

I stayed in the hotel for 20 nights and changed rooms for 3 times 1st room was not very clean The second one was noisy and smaller than expected the third one even the price was a lot higher than the standard room, not expected a premium room just high floor with London view.

6

Amy

17. aug. 2026

·

Overnattet 1 natt

Was good however both bookings were with breakfast but one day was charged and both days when attending breakfast they told me we werent on the liist.

Was good however both bookings were with breakfast but one day was charged and both days when attending breakfast they told me we werent on the liist.

Eiendommens policyer

Innsjekkingsinstrukser

Alt du trenger å vite for en problemfri innsjekk.

Innsjekking

Utsjekking

Fra 14:00 til 23:59

Før 11:00

Sikkerhetsdepositum

Du må betale hele det refunderbare depositumet for dette stedet.

Kjekt å vite

Ytterligere retningslinjer og informasjon om dette overnattingsstedet.

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Umiddelbare KI-svar er basert på hotellinformasjonen

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $161	23 $141	24 $285	25	26
27 $147	28 $124	29 $148	30 $157

oktober 2026

Rimeligere

Dyrere

Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.

Priser i USD for 2 gjester oppdateres daglig.

En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.

Innsjekkingen må foretas av en person som er minst 18 år gammel.

Du må betale følgende refunderbart innskudd.

Deposit: AUD 100 per night

Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Dette overnattingsstedet godtar debetkort og kontanter
Kontantløse transaksjoner er mulig
Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra ALLSAFE (Accor Hotels)
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt

Dette overnattingsstedets grunnregel er å avvise enkelte bestillinger for gruppebegivenheter eller fester, inkludert utdrikningslag.
Svømmebassenget er tilgjengelig mellom kl. 06.00 og kl. 22.00.
Barn som er 15 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
Byggeaktiviteter foregår ved en nabobygning, og det kan forekomme støy fra byggearbeidet.
Inkludert wi-fi på rommet kan brukes på maks. 5 enheter. Wi-fi i fellesområdene er også inkludert og kan brukes på maks. 5 enheter.
Det er mulig å betale uten kontanter.
Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).

Pris for frokostbuffé: ca. AUD 25–39 per person
Avgift for betjent parkering: 64 AUD per dag
Parkering mot betaling i nærheten: AUD 42 per dag (900 meter unna)
Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Avgift for ekstraseng: 60 AUD per dag
Ved bruk av kredittkort må du betale et gebyr på 1.4 prosent

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.