Name: Holiday Inn Express Newcastle Gateshead by IHG
Address: Clasper Way, Swalwell, Condado de Tyne and Wear, GB
Price range: 61 US$–205 US$ per night
Rating: 8.63

Opiniones de los huéspedes

En Holiday Inn Express Newcastle Gateshead de IHG, los viajeros elogian al personal amable, las habitaciones limpias y el cómodo acceso al Metrocentre y a Newcastle, mientras que las opiniones sobre la calidad del desayuno y el confort de las habitaciones (calor en verano, sofás cama, presión del agua) son variadas.

El aparcamiento gratuito y los enlaces de autobús cercanos facilitan el desplazamiento, y muchos agradecen la política de admitir perros. Las habitaciones son sencillas y generalmente cómodas, pero pueden ser cálidas en verano debido a la falta de aire acondicionado, y algunos señalan la escasez de enchufes, el mobiliario anticuado, la baja presión de la ducha y el ruido ocasional. En general, espere una estancia sencilla y económica que se adapta a visitas cortas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Dispone de aparcamiento gratuito y amplio, así como de un bar básico; varios huéspedes señalan que el ascensor funciona, aunque puede ser un poco impredecible. Aceptan perros y ofrecen un menú limitado para la cena en el hotel, aunque la máquina de hielo a veces se avería; muchos prefieren cenar en restaurantes de cadena cercanos.

Reseñas de huéspedes relacionadas

10

Kenny

3 dic 2024

·

Se alojó 1 noche

The hotel was very close to the Metro centre, parking is also very good @ the hotel.

8

Vivien

29 nov 2025

·

Se alojó 1 noche

Fast and friendly check-in. Lift very temperamental- had to keep finger on the call button until the lift arrived. Staff told us it was so old that parts are no longer available! Speedy response to query about a light that was not working and the room heater which was switched off.Room very clean and c

8

Gordon

25 ago 2023

·

Se alojó 3 noches

It served its purpose, £90/night and can’t complain really. And the bar prices were surprisingly reasonable,I expected to have my pants pulled down for a pint of Stella but was pleasantly surprised at £5.40.

10

Corinne

15 ene 2024

·

Se alojó 1 noche

Quiet and comfortable, lift is an asset. Enjoyed evening meal & breakfast

6

Ronald

31 mar 2025

·

Se alojó 1 noche

Room was ok. No creamer or milk with the instant cofffee in the room I ate in the bar. Just a burger, I wanted mustard but there wasn’t any. Breakfast was help yourself. Sausages, bacon and hash browns were only warm and had obviously been lying a long time.

6

Rifhat

26 oct 2024

·

Se alojó 3 noches

Good experience not far from city centre and metro centre. Room needs updating a bit. It was a shame the ice dispenser not working overall good stay

10

ronnie

18 nov 2025

·

Se alojó 2 noches

On arrival my wife and I and our dog were greeted by extremely friendly staff. A present of a doggy bag contains two treats, pop bags and a tennis ball was given to us. Very thoughtful. Today there are so many places that say they are dog friendly but are only dog tolerant. Not so here. She was allowed to be with us while we sat for a coffee and for breakfast in the morning. Staff could not have been nicer and made our stay with remembering. The room was as you would expect. Basic and budget. It was very clean and tidy and the bed was very comfortable. It's a no cash hotel which does fine when purchasing extras drinks or snacks. Breakfast was basic but of a good standard. Considering most other hotels charge minimum £20 per person for it then it really was a great deal to be included in the price of the stay. Given the amount of cleaning that was going on I did wonder about the £30 additional charge for our small dog. I don't think that there would be more of an additional clean of the room to justify that amount. That's just a small things and we would definitely go back there.

10

Ron

23 jun 2025

·

Se alojó 2 noches

excellent hotel, always stay here because it has accessible rooms. Very clean , excellent staff , good breakfast and easy parking. Convenient for the A1.

10

Ron

9 dic 2024

·

Se alojó 2 noches

Easy to park , good location, clean and comfortable room

10

Ron

4 ago 2024

·

Se alojó 2 noches

Accessible room booked which proved to be very good for our needs, bathroom facilities were exceptional. Breakfast was good with a fair choice of hot and cold food. Food menu available at the bar in the evening was very poor , fortunately there was a choice of nearby restaurants. overall our stay was very good and we will certainly use this hotel again in the future.

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Limpieza

La mayoría de los huéspedes encuentran las habitaciones y las zonas comunes limpias, destacando espacios ordenados y bien cuidados. Sin embargo, los problemas recurrentes incluyen alfombras manchadas o sucias, desagües de baño con mal olor y, en ocasiones, vajilla sucia para el desayuno o detalles de limpieza olvidados.

Reseñas de huéspedes relacionadas

4

Elisabeth

15 jul 2025

·

Se alojó 2 noches

Awfull warm (24 degrees celsius in the room), no aircon- just a little fan, the carpet was stained and one of the beds as well, low pressure in the shower, breakfast really bad- hardly anything to choose from- not even real orange juice

6

Kathryn

7 abr 2024

·

Se alojó 1 noche

This stay wasn't to our usual standard. The room smelt strongly of germoline. The bathroom room mirror hadn't been cleaned properly. When the bathroom mirror steamed up their was a message from previous guests. Lastly the hairdryer in the room didn't work. I wouldn't stay at this hotel again.

4

Tiana

16 nov 2025

·

Se alojó 1 noche

Breakfast was poor, everything was dry, gross, stale and I barely ate. Cutlery was dirty as were the plates and tables. Staff were no help and not friendly. Simply told us the bare minimum and to crack on ourselves, didnt even get seated for breakfast the woman walked off. Hotel room was meh, hairs on the bed, dirty glasses, the bathroom stunk had to keep the door closed. Water was awful and smelt awful too couldn’t even brush my teeth with it because of the smell. Ive stayed at multiple of this companies hotels and this one is definitely the worst by far. Total crap, fully regret my stay. Will never return to that location, waste of a couples weekend and £100. £100 FOR LESS THAN 24 HOURS IN HOTEL THAT LOOKS BARELY GOOD ENOUGH FOR A COUNCIL ESTATE

6

Laura

4 nov 2024

·

Se alojó 3 noches

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

4

Kathy

29 jun 2025

·

Se alojó 2 noches

Property is in a good area for travel and nearby places of interest. Property was not clean, the carpets in the room were filthy, hallways were not clean at all. Staff was friendly and helpful with the exception of Ellison. He is in dire need of cheering up, showed no motivation for anything or anyone at all. He was on his phone when we were having breakfast and just the general aura of this boy was not good. He should not be at the front of house. Breakfast was OK, bit disappointing with quality of the food. The beds were not great but not bad either. Would I stay again? Not sure but probably not

10

Molly

23 jul 2024

·

Se alojó 1 noche

Modern, very clean and tidy and comfortable rooms and bed. Room was spacious and well equipped. It was quite warm but there was a fan which solved this.

8

Martin

17 mar 2025

·

Se alojó 2 noches

Possibly one of the better budget offerings. Friendly welcome and spotlessly clean rooms. Plenty of choice at breakfast and never too busy.

10

Keith

20 nov 2025

·

Se alojó 2 noches

Room clean, staff friendly, breakfast wonderful!

8

David

26 mar 2025

·

Se alojó 1 noche

Excellent value-clean and very comfortable.

6

Kirsty

14 jul 2025

·

Se alojó 2 noches

Hotel was spotless, staff were fab, only downsides were the bed was unbelievably hard so we barely slept, water pressure in the shower was so low I could wash my hair, and with the weather as hot as it was and no air con in the room it was unbearably hot in there. Purely down to how uncomfortable bed was we won’t book another hotel from this chain.

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Habitaciones

Las habitaciones son sencillas y generalmente cómodas, pero varios huéspedes señalan que las camas dobles son pequeñas y los sofás cama incómodos. Los comentarios se repiten sobre el calor en verano y la falta de aire acondicionado, la escasez de enchufes, el mobiliario anticuado, la baja presión de la ducha y el ruido ocasional de los huéspedes o del ferrocarril cercano.

Reseñas de huéspedes relacionadas

4

Elisabeth

15 jul 2025

·

Se alojó 2 noches

Awfull warm (24 degrees celsius in the room), no aircon- just a little fan, the carpet was stained and one of the beds as well, low pressure in the shower, breakfast really bad- hardly anything to choose from- not even real orange juice

8

Claire

16 oct 2025

·

Se alojó 2 noches

Lovely staff Easy parking Clean room Shower and carpets could do with upgrade Double sofa very uncomfortable and not suitable for two teenage children

8

Andrew

31 oct 2023

·

Se alojó 1 noche

Overall it was a great stay, breakfast was nice, Staff were really welcoming and helpful. Room was good but we found bed a little uncomfortable with no choice of pillars. I would definitely recommend as good value for money and would use again.

6

Laura

4 nov 2024

·

Se alojó 3 noches

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

8

Janet

26 ene 2025

·

Se alojó 2 noches

The location was ok, close to the Metro Centre & other shopping options. The room was a bit tired looking and SO hot, the options are having the heater on or off, theres no thermostat to adjust the room temperature. The bed was a double which was rather cosy! Probably my fault for not checking that on booking. Breakfast is included, it was ok. The hash browns were a bit soggy & the bacon was underwhelming. Staff at breakfast seemed more intent on loudly discussing their lives in the kitchen than being attentive to the guests. You can buy some drinks & snacks but they dont take cash & charge a preminum - £2.95 for a 500ml bottle of pop felt too much.

8

Jane

17 jun 2025

·

Se alojó 1 noche

We stayed here for the third time in a few years and on the whole we were happy with it. The receptionist wasn't very friendly on our arrival and we felt unwelcome which isn't usual for here. Although the room had a fan and the curtains had been closed it was still very warm indeed. The fan was so noisy we had to turn it off during the night in order to get to sleep so it was very hot. We took the duvet out of the cover in order to be a bit cooler. The bed seemed smaller in width than I remember it.

2

billy

18 abr 2024

·

Se alojó 2 noches

Rooms were so hot and uncomfortable. Couldn’t open window as train line was so close and loud. Sofa bed was shockingly uncomfortable

6

Ian

6 mar 2024

·

Se alojó 2 noches

Been staying here regularly for over 16 years and until now the rooms have always been clean, comfortable and in good order, and the staff always friendly, but just stayed for 2 nights 4th & 5th March in room 333 T block and was really quite disappointed in the shabbiness of the room , heating was obviously not working so a plug in convector heater was in place, the traditional fitted desk lamp was missing, the bathroom floor tiles were loose and ungrouted in main section, no towel hook on the wall, no bathroom bin, bathroom extractor fan not working so everything steamed up, shower water temperature fluctuated from warm to very cold then back again every 20 seconds or so. I think I'll try Premier Inn next time after this experience

6

Jennifer

17 ene 2025

·

Se alojó 3 noches

The rooms say they had double beds, but they're actually three-quarter doubles (still technically a kind of double I suppose) and for two people it's awfully cramped.

6

Kirsty

14 jul 2025

·

Se alojó 2 noches

Hotel was spotless, staff were fab, only downsides were the bed was unbelievably hard so we barely slept, water pressure in the shower was so low I could wash my hair, and with the weather as hot as it was and no air con in the room it was unbearably hot in there. Purely down to how uncomfortable bed was we won’t book another hotel from this chain.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe ampliamente como amable y servicial, con personal que a menudo hace un esfuerzo adicional. Una minoría informa de algunos fallos, como un servicio lento o descortés en la recepción/bar, y frustración con el check-in nocturno.

Reseñas de huéspedes relacionadas

10

Jason

18 ago 2025

·

Se alojó 2 noches

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

10

William

5 jul 2024

·

Se alojó 3 noches

We always book into this Hotel when we are visiting Newcastle. We know we always get value for money. Love their beds and breakfast included in price is excellent. Staff are 1st class and so friendly. We have stayed so many times we nearly know them all, and they are all favourites.

10

Penny

25 ago 2025

·

Se alojó 2 noches

Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after about 40 minutes later i went back up to see if ready,an young lad said so sorry i didnt realise you had been waiting so previous lady obviously hadnt told him .He was great though got us checked in right away.So think previos lady could've done more to make the other staff aware.Apart from that hotel was great.Room nice and clean.There was also another great male member of staff that was on night shift i was chatting to him the 2nd night as my son was joining us at the hotel later that evening.He was great guy and really helpful to my son saying there would still be few breakfast items available to him,as he had to leave just after 5am.Wish i wouldve got the 2 male staff members names as they were amazing

6

Laura

4 nov 2024

·

Se alojó 3 noches

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

2

James

22 jun 2024

·

Se alojó 1 noche

We had a horrible experience at this hotel. Arrived at 00:45 following a long, delayed flight into NCL. The receptionist greeted us with "you're lucky to be able to check in, my system is closing down". He wasn't being sarcastic, he was deadly serious. He told us off for not sending him a message to let him know we would be late (how he expected me to have done that whilst sitting on a plane for 5 hours I am not sure). Nowhere on the website for this hotel does it say that check-in time is reatricted, and seeing as this hotel is fairly close to a large airport I doubt this is a rare occurrance. Having spent a long day travelling I just said 'look i just want to check in', he got shirty and wouldnt look at me again. The room was sweltering (no air con) and the double beds are very small so we got very little sleep. Breakfast is mediocre. Don't come here.

8

darren

19 feb 2024

·

Se alojó 1 noche

Son forgot his charger, went to front desk and she looked for an older apple charger for my son, couldn't find one. 5 minutes later knocked on room door with a charger from another staff member for him to use for the night. Very nice of them.

10

Robert

25 may 2025

·

Se alojó 1 noche

Lovely staff, that was start to finish. Everyone friendly, helpful and courteous. Would stay here again. Thank you.

6

david

2 sept 2024

·

Se alojó 1 noche

Good breakfast. Check staff rude

10

Fiona

3 nov 2025

·

Se alojó 2 noches

Front desk staff member was very welcoming . I left my ipods by mistake and housekeeping were honest and handed them in . Front desk then explained how to get them back.

6

Marleen

26 jul 2025

·

Se alojó 1 noche

Staf not really available: were zitting in office on smartphones when we were waiting at desk.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para el Metrocentre, la A1 y los enlaces de autobús hacia Newcastle, en una zona comercial tranquila con restaurantes de cadena cerca. No está en el centro, y caminar hasta el centro de la ciudad puede ser largo.

Reseñas de huéspedes relacionadas

10

Jason

18 ago 2025

·

Se alojó 2 noches

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

8

Andrew

9 jun 2023

·

Se alojó 3 noches

I booked this hotel for a short stay mainly for the free parking, and I really just wanted a place to stay. It's a far old walk to the city centre, so if you'd like somewhere within easy reach of the city centre, then you'd to look elsewhere. The Metro Centre is however a fairly easy walk away.

10

Graham

6 mar 2025

·

Se alojó 2 noches

Excellent location. Free parking. Substantial breakfast included. All you need from a budget hotel.

10

angie

24 sept 2025

·

Se alojó 1 noche

Friendly staff, very clean throughout. Excellent location for visiting the Metrocentre and getting into Newcastle. The staff were very helpful about the area and what public transport is use.

8

Allan

4 mar 2025

·

Se alojó 2 noches

This hotel is within easy reach of the Metro Centre either on foot or by car. Its location is excellent for walks along the river. It is easily accessed from the A1. The rooms are a bit sparse but comfortable. The breakfast is good. And most importantly for us the place is dog friendly.

10

Cynthia

26 ago 2024

·

Se alojó 1 noche

This hotel is not downtown but super close to a couple restaurants. You would need to drive to get to downtown however this hotel was clean, quiet and a very pleasant stay.

10

Asad

10 nov 2024

·

Se alojó 1 noche

Amazing hotel, brilliantly located round the corner from Newcastle Metrocentre

10

Andrew

4 dic 2024

·

Se alojó 4 noches

The hotel was well situated, fifteen minutes from the city centre and very close to the metrocentre.

10

Joan

28 abr 2025

·

Se alojó 2 noches

Near or on bus route. Near Metro Centre. Quiet location all good but a bit commercial. The staff were really helpful and helped make the stay very enjoyable.

10

Ray

10 jul 2024

·

Se alojó 3 noches

Well-placed on the edge of town with easy access to major roads. The breakfast was more than adequate and the room was clean and comfortable. The staff were very friendly

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno está incluido y a menudo es elogiado por su relación calidad-precio y variedad. Las quejas recurrentes se refieren a las multitudes o las colas y a que algunos productos están rancios, tibios o limitados para vegetarianos, mencionándose el zumo rebajado con agua; muchos prefieren cenar en restaurantes cercanos.

Reseñas de huéspedes relacionadas

10

Jason

18 ago 2025

·

Se alojó 2 noches

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

4

Tiana

16 nov 2025

·

Se alojó 1 noche

Breakfast was poor, everything was dry, gross, stale and I barely ate. Cutlery was dirty as were the plates and tables. Staff were no help and not friendly. Simply told us the bare minimum and to crack on ourselves, didnt even get seated for breakfast the woman walked off. Hotel room was meh, hairs on the bed, dirty glasses, the bathroom stunk had to keep the door closed. Water was awful and smelt awful too couldn’t even brush my teeth with it because of the smell. Ive stayed at multiple of this companies hotels and this one is definitely the worst by far. Total crap, fully regret my stay. Will never return to that location, waste of a couples weekend and £100. £100 FOR LESS THAN 24 HOURS IN HOTEL THAT LOOKS BARELY GOOD ENOUGH FOR A COUNCIL ESTATE

6

Laura

4 nov 2024

·

Se alojó 3 noches

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

6

Chris

1 mar 2025

·

Se alojó 1 noche

The hotel served its purpose. It was comfortable enough. Clattering and banging in an adjacent room at 0515 wasn’t a pleasant awakening but not necessarily the hotels fault except maybe the lack of sound insulation. Breakfast in the morning however wasn’t great. It was plentiful but unfortunately the hot food selection wasn’t even warm.

8

Jasim

16 ago 2025

·

Se alojó 1 noche

Overall we had a good experience at this hotel, we only stayed 1 night. As a company-wide policy they don't provide bottked drinking water in the rooms, however jugs of iced water are available on request. We found the breakfast area very, very crowded at 9am, on the plus point they gave us vegetarian sausages as part of the breakfast package.

10

Jill

22 ene 2025

·

Se alojó 1 noche

The thing that impressed us most was the fact that the 'continental breakfast' was in fact a full breakfast. My husband was able to fill his plate with bacon, egg etc and there was a great selection of pastries, toast, fruit etc. We were really pleased.

10

Keith

20 nov 2025

·

Se alojó 2 noches

Room clean, staff friendly, breakfast wonderful!

6

Holly

16 nov 2025

·

Se alojó 1 noche

Not many sockets in the room and not in convenient places. No spare pillows. Was given less towels and cups than people in the room. Breakfast was ok but some of it was stale and the hash browns were awful, under cooked.

6

Rhona

17 oct 2024

·

Se alojó 1 noche

Bit disappointed and especially in relation to price! Breakfast was pretty poor...

8

Pirthipal

5 oct 2024

·

Se alojó 3 noches

Overall, it was a nice comfortable stay for a long weekend. Staff were very friendly but the vegetarian (egg free) choice at breakfast, was somewhat limited. The rubber seal in the shower cubicle needs attention, but the Dove hand and shower gels, were fab.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	71 US$
febrero	80 US$
marzo	77 US$
abril	80 US$
mayo	83 US$
junio	85 US$
julio	94 US$
agosto	80 US$
septiembre	96 US$
octubre	89 US$
noviembre	83 US$
diciembre	70 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $148	21 $124	22 $75	23 $119	24 $109
25 $82	26 $92	27 $98	28 $103	29 $106	30 $125	31 $141

DO	LU	MA	MI	JU	VI	SA
1 $71	2 $86	3 $105	4 $103	5 $105	6 $77	7 $148
8 $61	9 $79	10 $107	11 $101	12 $68	13 $87	14 $147
15 $65	16 $83	17 $103	18 $88	19 $73	20 $85	21 $137
22 $63	23 $83	24 $103	25 $100	26 $108	27 $84	28 $205
29 $63	30 $79

Holiday Inn Express Newcastle Gateshead by IHG

Precios para Holiday Inn Express Newcastle Gateshead by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas individuales (with Free Hot Breakfast)

Habitación estándar, 1 cama doble con sofá cama (with Free Hot Breakfast)

Habitación estándar (with Free Hot Breakfast)

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Habitación estándar, 2 camas individuales (with Free Hot Breakfast)

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Reseñas de los huéspedes sobre Holiday Inn Express Newcastle Gateshead by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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