Crowne Plaza Niagara Falls-Fallsview
US$ 125
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 125
/ noite
Média para setembro
Média de preços por mês
Em Crowne Plaza Niagara Falls-Fallsview, a diária custa em média US$ 97 no mês mais barato (março) e US$ 226 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 104 |
| fevereiro | US$ 108 |
| março | US$ 97 |
| abril | US$ 105 |
| maio | US$ 150 |
| junho | US$ 168 |
| julho | US$ 195 |
| agosto | US$ 226 |
| setembro | US$ 125 |
| outubro | US$ 119 |
| novembro | US$ 99 |
| dezembro | US$ 98 |
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set. · US$ 125
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Mais caro: agosto (aprox. US$ 226)
Mais barato: março (aprox. US$ 97)
Sobre esta propriedade
Luxury hotel with a full-service spa, indoor pool, and steps from Casino Niagara in Niagara Falls.
Localização
O moderno hotel de 3 estrelas encontra-se em frente rs cataratas do Niagara. Existem restaurantes, bares, discotecas, inúmeros estabelecimentos comerciais e o casino Niagara directamente em frente ao hotel. As cataratas American e Horseshoe, Maid of the Mist e o maravilhoso parque Niagara alcançam-se facilmente em cerca de 4 minutos a pé. Em apenas 20 minutos a pé é possível chegar ao centro da cidade. A paragem de autocarro e a paragem de transportes públicos mais próxima situam-se
Estacionamento
Restaurante
Piscina
Sala de ginástica/Academia
Centro de negócios
Serviço de quarto
Localização
5685 Falls Avenue,Niagara Falls,Ontario L2E 6W7,CA, Colina Clifton, Cataratas do Niágara, Canadá
Avaliações dos hóspedes
6.1
Agradável
Com base em 1.418 avaliações verificadas
Quem se hospeda aqui?
Negócios
12%
Casal
40%
Famílias
37%
Grupos
8%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Crowne Plaza Niagara Falls-Fallsview, os viajantes elogiam as vistas deslumbrantes das Cataratas (especialmente de alguns quartos com varanda) e a localização conveniente, que permite ir a pé a diversos lugares. Muitos, no entanto, comentam sobre quartos pequenos e antigos, com banheiros minúsculos, limpeza e manutenção inconsistentes, ar condicionado fraco ou barulhento e taxas de estacionamento elevadas.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Crowne Plaza Niagara Falls-Fallsview, os viajantes elogiam as vistas deslumbrantes das Cataratas (especialmente de alguns quartos com varanda) e a localização conveniente, que permite ir a pé a diversos lugares. Muitos, no entanto, comentam sobre quartos pequenos e antigos, com banheiros minúsculos, limpeza e manutenção inconsistentes, ar condicionado fraco ou barulhento e taxas de estacionamento elevadas.
A simpatia e a presteza da equipe, especialmente na recepção, são mencionadas, embora haja relatos de filas de check-in, respostas pouco prestativas e problemas com a confirmação dos tipos de quarto ou vistas reservados. As instalações parecem datadas, com elevadores lentos ou confusos, piscina escura ou fechada, interrupções por reformas e restaurantes que muitos apreciam, mas acham caros. Espere vistas e localização excepcionais, mas quartos compactos e manutenção variável.
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Comodidades
O estacionamento é caro e a garagem compartilhada pode ficar lotada; os elevadores são lentos e alguns andares superiores exigem baldeação. Os hóspedes relatam uma piscina escura ou mal conservada, interrupções no funcionamento da sauna/jacuzzi e eventuais interrupções por reformas, embora a propriedade esteja conectada internamente ao cassino e ao parque aquático.
Avaliações dos hóspedes relacionadas
8
Chris
19 de ago. de 2025
·
Hospedou-se por 1 noite
Nice stay,hotel is old but nice.pool could've open longer,closed at 8.
Nice stay,hotel is old but nice.pool could've open longer,closed at 8.
8
BRENT
19 de jul. de 2025
·
Hospedou-se por 1 noite
Property was definitely used. Showed wear and tear. Good location, nice views. Ask if they bed faces the falls. Ours didn’t 😒. Connected to Waterpark and Casino great for families. Pool was inside no light and totally unappealing. For the price i may pick another hotel on the strip for couples.
Property was definitely used. Showed wear and tear. Good location, nice views. Ask if they bed faces the falls. Ours didn’t 😒. Connected to Waterpark and Casino great for families. Pool was inside no light and totally unappealing. For the price i may pick another hotel on the strip for couples.
8
javone
16 de jun. de 2025
·
Hospedou-se por 4 noites
If you stay here and get the full fallsview ask for floors 7-9 10th is the restaurant 11th -12th are suites.
If you stay here and get the full fallsview ask for floors 7-9 10th is the restaurant 11th -12th are suites.
4
Alisa
6 de jul. de 2025
·
Hospedou-se por 1 noite
I liked the staff and the fact that this is a historic hotel. However the condition it’s in is inexcusable… I paid 450$ for a night stay, there was no slippers, no robes, the pool was dirty, the lighting was white like in a hospital, sauna isn’t working and neither is the jacuzzi, everything in there is dated, a few fixes (that management is clearly too lazy to make) could’ve made it better ie, change the lighting to yellow, clean the pool better, make sure the amenities are accessible, add more decor, but nothing like that. Rust all over the windows - the windows genuinely look like they haven’t been cleaned in about 6 years. Marilyn Monroe stayed in room 801, but there wasn’t even a slab that said this was her room in the past although this hotel is heavily advertised as a place where she stayed (it would’ve added some charm). My room (partial falls view on the 3rd floor - great view) but had an AC that was leaking the entire stay - the floor was actually wet beside the bed. Overall, the staff made it a good stay, but for what the hotel is, this is horrible standard, and horrible upkeep - I wouldn’t come back here.
I liked the staff and the fact that this is a historic hotel. However the condition it’s in is inexcusable… I paid 450$ for a night stay, there was no slippers, no robes, the pool was dirty, the lighting was white like in a hospital, sauna isn’t working and neither is the jacuzzi, everything in there is dated, a few fixes (that management is clearly too lazy to make) could’ve made it better ie, change the lighting to yellow, clean the pool better, make sure the amenities are accessible, add more decor, but nothing like that. Rust all over the windows - the windows genuinely look like they haven’t been cleaned in about 6 years. Marilyn Monroe stayed in room 801, but there wasn’t even a slab that said this was her room in the past although this hotel is heavily advertised as a place where she stayed (it would’ve added some charm). My room (partial falls view on the 3rd floor - great view) but had an AC that was leaking the entire stay - the floor was actually wet beside the bed. Overall, the staff made it a good stay, but for what the hotel is, this is horrible standard, and horrible upkeep - I wouldn’t come back here.
10
Md Sabbir
12 de jul. de 2025
·
Hospedou-se por 1 noite
Rooms are very spacious and clean…Friendly staff and overall nice atmosphere.
Rooms are very spacious and clean…Friendly staff and overall nice atmosphere.
4
chad
28 de ago. de 2024
·
Hospedou-se por 2 noites
Only good things i can say was the view of the falls and water pressure. Ac in building didn't work. Elevators not adequate for the amount of people there. Bathroom not handicap friendly. They said they are remodeling so hope it is a lot better after. As is wouldn't recommend especially for the price
Only good things i can say was the view of the falls and water pressure. Ac in building didn't work. Elevators not adequate for the amount of people there. Bathroom not handicap friendly. They said they are remodeling so hope it is a lot better after. As is wouldn't recommend especially for the price
6
Sébastien
2 de ago. de 2025
·
Hospedou-se por 2 noites
L’hotel était en réparation! La piscine est du pour des réparation. Et le soir il avait beaucoup de bruit avec une compresseur. C’est dommage la chambre était bien. Ajouter 100$ pour le stationnement
L’hotel était en réparation! La piscine est du pour des réparation. Et le soir il avait beaucoup de bruit avec une compresseur. C’est dommage la chambre était bien. Ajouter 100$ pour le stationnement
6
Denny
3 de jul. de 2025
·
Hospedou-se por 1 noite
Check in was extremely slow, we were given the wrong room, property was dated, pool was in poor condition. The good thing was that it was in a great location.
Check in was extremely slow, we were given the wrong room, property was dated, pool was in poor condition. The good thing was that it was in a great location.
8
Thomas
17 de dez. de 2024
·
Hospedou-se por 2 noites
Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great
Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great
6
Pavitrie
20 de mai. de 2025
·
Hospedou-se por 1 noite
can improve on room cleanliness. rooms dark and dingy. bedding does not smell fresh and clean. no shower door on our stand up shower so the water spills over onto the bathroom floor. no hair dryer. no extra blankets provided. pool water cool and uninviting, pool water temp might be suitable on a hot summer day. no jacuzzi option in pool area.
can improve on room cleanliness. rooms dark and dingy. bedding does not smell fresh and clean. no shower door on our stand up shower so the water spills over onto the bathroom floor. no hair dryer. no extra blankets provided. pool water cool and uninviting, pool water temp might be suitable on a hot summer day. no jacuzzi option in pool area.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback é misto: alguns quartos estão limpos, mas muitos mencionam odores de mofo, janelas sujas ou manchadas, mofo ou bolor nos banheiros, roupa de cama manchada e serviço de limpeza inconsistente durante a estadia.
Avaliações dos hóspedes relacionadas
4
Katharine
20 de jul. de 2025
·
Hospedou-se por 1 noite
Be aware that this is an old property with tiny old windows. While they charge for view of falls, there isn’t View like you would expect from other hotels in area. The hotel needs major renovations. Beds were barely put together with wood exposed. Molding half painted. Old soaps left in room. Just not up to Hilton standards.
Be aware that this is an old property with tiny old windows. While they charge for view of falls, there isn’t View like you would expect from other hotels in area. The hotel needs major renovations. Beds were barely put together with wood exposed. Molding half painted. Old soaps left in room. Just not up to Hilton standards.
4
Alisa
6 de jul. de 2025
·
Hospedou-se por 1 noite
I liked the staff and the fact that this is a historic hotel. However the condition it’s in is inexcusable… I paid 450$ for a night stay, there was no slippers, no robes, the pool was dirty, the lighting was white like in a hospital, sauna isn’t working and neither is the jacuzzi, everything in there is dated, a few fixes (that management is clearly too lazy to make) could’ve made it better ie, change the lighting to yellow, clean the pool better, make sure the amenities are accessible, add more decor, but nothing like that. Rust all over the windows - the windows genuinely look like they haven’t been cleaned in about 6 years. Marilyn Monroe stayed in room 801, but there wasn’t even a slab that said this was her room in the past although this hotel is heavily advertised as a place where she stayed (it would’ve added some charm). My room (partial falls view on the 3rd floor - great view) but had an AC that was leaking the entire stay - the floor was actually wet beside the bed. Overall, the staff made it a good stay, but for what the hotel is, this is horrible standard, and horrible upkeep - I wouldn’t come back here.
I liked the staff and the fact that this is a historic hotel. However the condition it’s in is inexcusable… I paid 450$ for a night stay, there was no slippers, no robes, the pool was dirty, the lighting was white like in a hospital, sauna isn’t working and neither is the jacuzzi, everything in there is dated, a few fixes (that management is clearly too lazy to make) could’ve made it better ie, change the lighting to yellow, clean the pool better, make sure the amenities are accessible, add more decor, but nothing like that. Rust all over the windows - the windows genuinely look like they haven’t been cleaned in about 6 years. Marilyn Monroe stayed in room 801, but there wasn’t even a slab that said this was her room in the past although this hotel is heavily advertised as a place where she stayed (it would’ve added some charm). My room (partial falls view on the 3rd floor - great view) but had an AC that was leaking the entire stay - the floor was actually wet beside the bed. Overall, the staff made it a good stay, but for what the hotel is, this is horrible standard, and horrible upkeep - I wouldn’t come back here.
2
Roger
14 de jul. de 2025
·
Hospedou-se por 3 noites
Moldy food in fridge upon arriving in our room. Housekeeping only refreshed our towels in our room. Our bed sheets were not changed, nor the bed made up or room cleaned during our 3 day stay
Moldy food in fridge upon arriving in our room. Housekeeping only refreshed our towels in our room. Our bed sheets were not changed, nor the bed made up or room cleaned during our 3 day stay
6
Joseph
9 de ago. de 2025
·
Hospedou-se por 2 noites
Hotel was once beautifully redecorated. It’s tired. Doors wouldn’t even open for my elderly parents due to sticking paint from poor paint prep. Staff was awesome but space as tired and dirty. Linens were stained/soiled. On the upside close to the American Falls and Rainbow Bridge.
Hotel was once beautifully redecorated. It’s tired. Doors wouldn’t even open for my elderly parents due to sticking paint from poor paint prep. Staff was awesome but space as tired and dirty. Linens were stained/soiled. On the upside close to the American Falls and Rainbow Bridge.
4
Akilah
30 de jul. de 2025
·
Hospedou-se por 1 noite
This place was not as expected. We arrived early after speaking over the phone with staff and asking if an early room could be available they suggested we can come early and get the earliest available room. When we went in we still had to wait until 4pm even though we arrived at noon. Once we got the room and went to take a look outside the window it was the most sad view of the indoor pool not even an outside view. When we asked to change the room they told us no other rooms were available which seems like a lie because it was a Thursday not even a weekend. The room had a moldy smell and the shower had visible mold in it with a dirty shower curtain that had holes in it. Why are we paying so much for garbage in Canada this is unacceptable and will never stay here again.
This place was not as expected. We arrived early after speaking over the phone with staff and asking if an early room could be available they suggested we can come early and get the earliest available room. When we went in we still had to wait until 4pm even though we arrived at noon. Once we got the room and went to take a look outside the window it was the most sad view of the indoor pool not even an outside view. When we asked to change the room they told us no other rooms were available which seems like a lie because it was a Thursday not even a weekend. The room had a moldy smell and the shower had visible mold in it with a dirty shower curtain that had holes in it. Why are we paying so much for garbage in Canada this is unacceptable and will never stay here again.
2
Natalie
20 de out. de 2024
·
Hospedou-se por 1 noite
Sheets on bed wet. Room dirty and not what i booked.
Sheets on bed wet. Room dirty and not what i booked.
6
Bonnie
14 de jul. de 2025
·
Hospedou-se por 1 noite
The rooms are very small. The bathroom had hair in the sink and on the floor
The rooms are very small. The bathroom had hair in the sink and on the floor
2
Vivek
30 de nov. de 2024
·
Hospedou-se por 1 noite
Very dirty room.. looks like 100 years old.. not recommended.. there was insects in washroom…
Very dirty room.. looks like 100 years old.. not recommended.. there was insects in washroom…
4
ansar
1 de out. de 2024
·
Hospedou-se por 1 noite
did not like the cleanliness area is great
did not like the cleanliness area is great
2
Eric
29 de jul. de 2025
·
Hospedou-se por 1 noite
Climatisation fonctionne pas dans plusieurs chambres Tapis très sales je suis pas difficile à ce prix je recommande pas
Climatisation fonctionne pas dans plusieurs chambres Tapis très sales je suis pas difficile à ce prix je recommande pas
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente pequenos, com banheiros muito apertados e espaço de armazenamento limitado, e vários não possuem micro-ondas ou geladeira. Vários hóspedes relatam ar condicionado fraco ou barulhento e acabamentos datados; as vistas variam de varandas espetaculares a vistas parciais, obstruídas ou para a piscina interna.
Avaliações dos hóspedes relacionadas
4
Cecilia
30 de jul. de 2024
·
Hospedou-se por 4 noites
to small room no mirror batharoom to small dirt rug parking to spence
to small room no mirror batharoom to small dirt rug parking to spence
8
Barbara
13 de ago. de 2025
·
Hospedou-se por 2 noites
Bathrooms are very small. No long mirror, just the bathroom mirror. Need a chair or two. Only a bench at the dressing table.
Bathrooms are very small. No long mirror, just the bathroom mirror. Need a chair or two. Only a bench at the dressing table.
6
Krista
17 de ago. de 2025
·
Hospedou-se por 2 noites
The room was really clean. As some people have said the bedroom and bathroom were kind of small, but that was OK since the building so old. My issue was the AC. It did not keep the room very cool, which I had read on another website was a common issue with the hotel. You also had to pay quite a bit for parking, which I wasn’t expecting. Finally, the hallways with the rooms were very dim. However, the staff was lovely and it was a great location.
The room was really clean. As some people have said the bedroom and bathroom were kind of small, but that was OK since the building so old. My issue was the AC. It did not keep the room very cool, which I had read on another website was a common issue with the hotel. You also had to pay quite a bit for parking, which I wasn’t expecting. Finally, the hallways with the rooms were very dim. However, the staff was lovely and it was a great location.
6
Michael
22 de set. de 2025
·
Hospedou-se por 3 noites
We chose this hotel because of the balcony and views, I would not stay again. I thought about asking for a different room, but it was pretty booked out and decided I could live with it for the few days we were there. The lobby was very nice, check in was smooth, when we got off the elevator on our floor, was hit with old hotel smell. Our room was ok, a little small but at least no smell. The bathroom was very small with a pedestal sink, no vanity or shelving to put anything. I had to keep moving my toiletry bag, couldn't unpack it like I prefer, it sat on the back of the toilet. They put towels, etc on the dresser in the room due to no space in the bathroom. A shelf above the toilet and/or beside the sink would have helped. Very electrical outlet deficient as well. One side of the bed had an outlet so at least my husband could plug in his c-pap machine. I had to charge my phone during the evening, across the room since I didn't have an outlet. The patio was nice, but the pavers were wobbly and the wrought iron taking could use some paint. Despite the updates needed, we did enjoy sitting on the balcony in the morning and watching the fireworks at night.
We chose this hotel because of the balcony and views, I would not stay again. I thought about asking for a different room, but it was pretty booked out and decided I could live with it for the few days we were there. The lobby was very nice, check in was smooth, when we got off the elevator on our floor, was hit with old hotel smell. Our room was ok, a little small but at least no smell. The bathroom was very small with a pedestal sink, no vanity or shelving to put anything. I had to keep moving my toiletry bag, couldn't unpack it like I prefer, it sat on the back of the toilet. They put towels, etc on the dresser in the room due to no space in the bathroom. A shelf above the toilet and/or beside the sink would have helped. Very electrical outlet deficient as well. One side of the bed had an outlet so at least my husband could plug in his c-pap machine. I had to charge my phone during the evening, across the room since I didn't have an outlet. The patio was nice, but the pavers were wobbly and the wrought iron taking could use some paint. Despite the updates needed, we did enjoy sitting on the balcony in the morning and watching the fireworks at night.
8
Kathleen
15 de ago. de 2025
·
Hospedou-se por 1 noite
View of Falls was as expected and very nice. Great spot to see the fireworks if you get a falls view room. We had the balcony. Hotel staff very pleasant. Other than the view, the room was very average. For the price we expected more (frequent travelers) The toilet was loose from floor, the towels were very stiff, cheap toilet paper, the a/c very loud and kept us awake. The shower was nice and included shampoo, conditioner and body wash. No place for any personal items or even the towels in the bathroom which was inconvenient. The bed and pillows were very comfortable. The restaurant is very expensive, again paying high price for the view. So very mixed feelings on room for the price. One night with taxes and parking fee $621.00 CAD. After speaking with hotel, we were compensated a small fraction of cost.
View of Falls was as expected and very nice. Great spot to see the fireworks if you get a falls view room. We had the balcony. Hotel staff very pleasant. Other than the view, the room was very average. For the price we expected more (frequent travelers) The toilet was loose from floor, the towels were very stiff, cheap toilet paper, the a/c very loud and kept us awake. The shower was nice and included shampoo, conditioner and body wash. No place for any personal items or even the towels in the bathroom which was inconvenient. The bed and pillows were very comfortable. The restaurant is very expensive, again paying high price for the view. So very mixed feelings on room for the price. One night with taxes and parking fee $621.00 CAD. After speaking with hotel, we were compensated a small fraction of cost.
6
Paula
23 de jul. de 2025
·
Hospedou-se por 1 noite
The hotel is old and the door stuck. We also paid for a “falls view room” which was obstructed and only visible if you wedged yourself between the window and the bed and craned your neck to look down to the left. Both worth the money spent.
The hotel is old and the door stuck. We also paid for a “falls view room” which was obstructed and only visible if you wedged yourself between the window and the bed and craned your neck to look down to the left. Both worth the money spent.
6
Jonathan
4 de set. de 2025
·
Hospedou-se por 1 noite
The view was great ! But the more we stay in our room the more we started to not like the room itself. No microwave ? Need to take an extra elevator? The main bedroom doesn’t have lights? Cmon
The view was great ! But the more we stay in our room the more we started to not like the room itself. No microwave ? Need to take an extra elevator? The main bedroom doesn’t have lights? Cmon
6
Valarie
12 de ago. de 2024
·
Hospedou-se por 3 noites
Very small rooms, parking was a joke and the view of the falls from our room which we paid for was only if you were leaning almost out the window. Will not recommend this hotel
Very small rooms, parking was a joke and the view of the falls from our room which we paid for was only if you were leaning almost out the window. Will not recommend this hotel
6
Lynn
14 de ago. de 2025
·
Hospedou-se por 3 noites
Paid for falls view room so not cheap. Rooms very small especially bathroom. Room didn’t even have a chair- no room. Falls view was through a very dirty window. Get 6th floor or higher to see most of falls and it really is a sideways view although we could watch fireworks. no place to sit in lobby. Pool area very dark and depressing. Hotel is convenient to Clifton Hill and view of American falls but about a mile to Canadian falls. We are walkers so didn’t mind. No breakfast included. Parking $45 per day. Overall not a great value. Just ok
Paid for falls view room so not cheap. Rooms very small especially bathroom. Room didn’t even have a chair- no room. Falls view was through a very dirty window. Get 6th floor or higher to see most of falls and it really is a sideways view although we could watch fireworks. no place to sit in lobby. Pool area very dark and depressing. Hotel is convenient to Clifton Hill and view of American falls but about a mile to Canadian falls. We are walkers so didn’t mind. No breakfast included. Parking $45 per day. Overall not a great value. Just ok
8
Karen
15 de set. de 2024
·
Hospedou-se por 2 noites
Very convenient to the falls, we had a Fallsview room, which was nice, but was very outdated, especially the bathroom. Definitely needs a renovation. I did see signs that indicated they were in the process of renovating, hopefully they will finish sooner rather than later. The paint on the door in the bathroom looked like it had about 10 layers of paint on it, there is no fan in the bathroom, no light over the tub/shower so it’s a bit dark in there and there was mold/mildew on the grout on the shower walls and around the edge of the shower.
Very convenient to the falls, we had a Fallsview room, which was nice, but was very outdated, especially the bathroom. Definitely needs a renovation. I did see signs that indicated they were in the process of renovating, hopefully they will finish sooner rather than later. The paint on the door in the bathroom looked like it had about 10 layers of paint on it, there is no fan in the bathroom, no light over the tub/shower so it’s a bit dark in there and there was mold/mildew on the grout on the shower walls and around the edge of the shower.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos hóspedes descrevem uma equipe simpática e prestativa e eventuais upgrades, mas outros relatam check-in lento ou confuso, acompanhamento demorado ou ineficaz e dificuldade em receber o tipo de quarto ou vista que reservaram.
Avaliações dos hóspedes relacionadas
8
Deborah
13 de ago. de 2024
·
Hospedou-se por 1 noite
View of the falls is amazing but the bathrooms are very small
View of the falls is amazing but the bathrooms are very small
4
Vanessa
12 de ago. de 2025
·
Hospedou-se por 2 noites
Before our arrival, I emailed the hotel requesting a room with a view of the falls. When we checked in (an hour early, which they kindly allowed), we were given an extremely small room with no view at all. I asked at the front desk if we could switch to a room with a view, but was told there was no availability and, in a rather dismissive tone, that because I had booked through Expedia there was nothing they could do. The way it was handled made me feel like guests who book through third-party sites are treated as a lower priority. The front desk staff were unhelpful and lacked basic hospitality skills. For a hotel in such a prime tourist area, the customer service was unexpectedly poor. Bottom line: Even if you make a request in advance, don’t expect it to be honored – and don’t expect friendly service if you booked through Expedia.
Before our arrival, I emailed the hotel requesting a room with a view of the falls. When we checked in (an hour early, which they kindly allowed), we were given an extremely small room with no view at all. I asked at the front desk if we could switch to a room with a view, but was told there was no availability and, in a rather dismissive tone, that because I had booked through Expedia there was nothing they could do. The way it was handled made me feel like guests who book through third-party sites are treated as a lower priority. The front desk staff were unhelpful and lacked basic hospitality skills. For a hotel in such a prime tourist area, the customer service was unexpectedly poor. Bottom line: Even if you make a request in advance, don’t expect it to be honored – and don’t expect friendly service if you booked through Expedia.
4
Jinette
10 de ago. de 2025
·
Hospedou-se por 1 noite
The check in staff was so rude and condescending! So disappointed with the service. We we’re excited to stay at this hotel but was quickly disappointed with the service at the check in service.
The check in staff was so rude and condescending! So disappointed with the service. We we’re excited to stay at this hotel but was quickly disappointed with the service at the check in service.
10
Sue
8 de out. de 2025
·
Hospedou-se por 2 noites
The room was an upgrade since this trip was for my mother's 99th birthday. The room was wonderful and Aaron at the front desk was so helpful and accommodating.
The room was an upgrade since this trip was for my mother's 99th birthday. The room was wonderful and Aaron at the front desk was so helpful and accommodating.
4
Helen Mae
2 de jul. de 2025
·
Hospedou-se por 2 noites
Front desk takes too long, not very coordinated. Our designated room's AC was broken so they had to assign us to different rooms, and to transfer to our original room by next day. I had to repeat the same stuff to the front desk for the remainder of our stay. Bathroom doors don't completely close on both rooms that we occupied. Key card did not work well on both rooms. We had to go back down to the front desk to have them fixed.
Front desk takes too long, not very coordinated. Our designated room's AC was broken so they had to assign us to different rooms, and to transfer to our original room by next day. I had to repeat the same stuff to the front desk for the remainder of our stay. Bathroom doors don't completely close on both rooms that we occupied. Key card did not work well on both rooms. We had to go back down to the front desk to have them fixed.
10
Andrew
30 de jul. de 2025
·
Hospedou-se por 1 noite
Right at the foot of Clifton Hill, it offers a lot of options for families/vacationers. Great views of both falls and the nightly fireworks. The buffet breakfast upgrade was well worth the cost. All of the hotel staff were very kind and accommodating.
Right at the foot of Clifton Hill, it offers a lot of options for families/vacationers. Great views of both falls and the nightly fireworks. The buffet breakfast upgrade was well worth the cost. All of the hotel staff were very kind and accommodating.
6
Cherry
8 de ago. de 2025
·
Hospedou-se por 1 noite
I had a problem at check-in. An unexpected $300.00 deposit was requested. Then when we checked out the deposit was not returned. Even now the $165.25 ($300.00 - $124.75 for breakfast) hasn't been credited to my account. The cost for the rooms doesn't match the amount expressed in the reservation. The reservation quote is $569.00 but the amount actually charged is 679.62 before taxes. Also, please explain the $50.00 "destination fee"?
I had a problem at check-in. An unexpected $300.00 deposit was requested. Then when we checked out the deposit was not returned. Even now the $165.25 ($300.00 - $124.75 for breakfast) hasn't been credited to my account. The cost for the rooms doesn't match the amount expressed in the reservation. The reservation quote is $569.00 but the amount actually charged is 679.62 before taxes. Also, please explain the $50.00 "destination fee"?
6
Sri Sujana
6 de ago. de 2025
·
Hospedou-se por 1 noite
The facility was good but the checkin took forever. I wish there was a seperaye desk for information and checkin. We had 3 desks providing information to people and we had to be line for 30 mins to just checkin
The facility was good but the checkin took forever. I wish there was a seperaye desk for information and checkin. We had 3 desks providing information to people and we had to be line for 30 mins to just checkin
10
Samar
17 de jun. de 2025
·
Hospedou-se por 1 noite
At the first checking in was very welcoming helpful and informative from our concierge Aaron Thank you
At the first checking in was very welcoming helpful and informative from our concierge Aaron Thank you
10
Mike
3 de ago. de 2025
·
Hospedou-se por 1 noite
Aaron rules. What a guy. I’m coming back because of how I was treated.
Aaron rules. What a guy. I’m coming back because of how I was treated.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Excelente localização, que permite ir a pé às Cataratas, Clifton Hill, Rainbow Bridge e atrações; os fogos de artifício são visíveis de alguns quartos.
Avaliações dos hóspedes relacionadas
10
Alisha
27 de set. de 2024
·
Hospedou-se por 1 noite
Great location
Great location
10
Edward
28 de jul. de 2024
·
Hospedou-se por 3 noites
Perfect location, great falls views. Very friendly and helpful staff. Rooms are large, clean, comfortable and well-equipped. Many dining options. Great fun stuff for kids: waterpark, arcade, fireworks.
Perfect location, great falls views. Very friendly and helpful staff. Rooms are large, clean, comfortable and well-equipped. Many dining options. Great fun stuff for kids: waterpark, arcade, fireworks.
10
Shannon
16 de jul. de 2025
·
Hospedou-se por 2 noites
Love the history of the property! Our room was small but comfy. Easy to get to our car parked in the ramp. The area was safe to walk and easy to get to Rainbow bridge.
Love the history of the property! Our room was small but comfy. Easy to get to our car parked in the ramp. The area was safe to walk and easy to get to Rainbow bridge.
10
Luisa Mercedes
15 de ago. de 2025
·
Hospedou-se por 2 noites
Breakfast with variety to choose from according to what you like. The location of the hotel is excellent 👌, it is close to everything on 5685 Falls Avenue. Niagara Falls. We recomend it.
Breakfast with variety to choose from according to what you like. The location of the hotel is excellent 👌, it is close to everything on 5685 Falls Avenue. Niagara Falls. We recomend it.
8
TONY
24 de jul. de 2025
·
Hospedou-se por 1 noite
The Brock Hotel is located in an area where all the action is and easy access to all amenities.
The Brock Hotel is located in an area where all the action is and easy access to all amenities.
10
Andrea
9 de out. de 2024
·
Hospedou-se por 2 noites
The location is a plus
The location is a plus
8
Karen
1 de ago. de 2025
·
Hospedou-se por 3 noites
We liked the location which was very close to Niagara Falls and Clifton Hill. The hotel is older and has a lot of character but it was also very dated. Due to the small room size as well as the older furnishings and interior this would probably not be our 1st choice for a future stay.
We liked the location which was very close to Niagara Falls and Clifton Hill. The hotel is older and has a lot of character but it was also very dated. Due to the small room size as well as the older furnishings and interior this would probably not be our 1st choice for a future stay.
10
Hannah
28 de jul. de 2025
·
Hospedou-se por 1 noite
We enjoyed the convenience of the property. So Close to Clifton Hill and other amenities.
We enjoyed the convenience of the property. So Close to Clifton Hill and other amenities.
8
Dan
22 de ago. de 2025
·
Hospedou-se por 2 noites
We enjoyed that the Brock is a little outside the “thick of it” (ie Clifton Hill commercial street) and that the building has an interesting history. We were also happy with our excellent falls view from the 12th floor. Great breakfast buffet, definitely worth adding on via hotels.com for the $8 price tag. Desk staff was friendly and knowledgeable.
We enjoyed that the Brock is a little outside the “thick of it” (ie Clifton Hill commercial street) and that the building has an interesting history. We were also happy with our excellent falls view from the 12th floor. Great breakfast buffet, definitely worth adding on via hotels.com for the $8 price tag. Desk staff was friendly and knowledgeable.
10
Al
21 de jul. de 2025
·
Hospedou-se por 1 noite
Access to the falls , parking and all kind of different restaurants
Access to the falls , parking and all kind of different restaurants
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O Prime Steakhouse e a sala de café da manhã no 10º andar são elogiados pela experiência, mas amplamente considerados caros; a qualidade do café da manhã varia de ótima a sem graça. A Starbucks no local é conveniente, mas mais cara, e as opções para crianças podem ser limitadas.
Avaliações dos hóspedes relacionadas
8
Phillip
10 de ago. de 2025
·
Hospedou-se por 2 noites
Great location. The view of the falls is from an angle looking to the right but that’s ok. The rooms are on the small size and the bathrooms are teeny tiny. Beds are comfy and hotel is updated. Hershey world. Coca Cola fountain, Starbucks , Waterpark are all inside the hotel. You are right next to the casino and just walk across the street to the falls. Right on the Canadian border. Parking is 45 a night. Skip breakfast at the resteraunt. Super expensive and bland food not worth it at all. Walls are thin so you can hear your neighbors.
Great location. The view of the falls is from an angle looking to the right but that’s ok. The rooms are on the small size and the bathrooms are teeny tiny. Beds are comfy and hotel is updated. Hershey world. Coca Cola fountain, Starbucks , Waterpark are all inside the hotel. You are right next to the casino and just walk across the street to the falls. Right on the Canadian border. Parking is 45 a night. Skip breakfast at the resteraunt. Super expensive and bland food not worth it at all. Walls are thin so you can hear your neighbors.
10
Heather
6 de jul. de 2025
·
Hospedou-se por 1 noite
The day was for my husband‘s 50th birthday which is July 5, we stayed the fourth to the fifth and got a balcony room so we can overlook the falls and see the fireworks from our room and avoid the crowds. Everything was perfect. Everyone needs to keep in mind that this building which is pretty amazing is 95 years old! They just did new renovations And kept certain things to give that vintage detail and everything is to the T!!!! we ate at the Fallsview, it was probably the best steak that we’ve ever had in our lives, highly recommend paying after if you need to for the fall view tables. Well worth it especially for couples. The dessert he had was baked Alaska and I can honestly say it’s probably the best dessert I’ve ever had in my life. We had a buffet breakfast that was absolutely fantastic in the same fall view room. Didn’t have to pay extra for a Fallsview table. The food was fantastic the service was fantastic. As it being Hilton everything was a plus
The day was for my husband‘s 50th birthday which is July 5, we stayed the fourth to the fifth and got a balcony room so we can overlook the falls and see the fireworks from our room and avoid the crowds. Everything was perfect. Everyone needs to keep in mind that this building which is pretty amazing is 95 years old! They just did new renovations And kept certain things to give that vintage detail and everything is to the T!!!! we ate at the Fallsview, it was probably the best steak that we’ve ever had in our lives, highly recommend paying after if you need to for the fall view tables. Well worth it especially for couples. The dessert he had was baked Alaska and I can honestly say it’s probably the best dessert I’ve ever had in my life. We had a buffet breakfast that was absolutely fantastic in the same fall view room. Didn’t have to pay extra for a Fallsview table. The food was fantastic the service was fantastic. As it being Hilton everything was a plus
6
Eva
1 de ago. de 2025
·
Hospedou-se por 1 noite
The best feature of this hotel is their restaurant, the breakfast with a view is really nice and the staff was friendly and helpful
The best feature of this hotel is their restaurant, the breakfast with a view is really nice and the staff was friendly and helpful
4
Bonnie
23 de ago. de 2024
·
Hospedou-se por 1 noite
While the staff was friendly the room wasnt bad but not great. The breakfast was aweful and i got sick right after eating. Poor quality and way overpriced. We ended up not really eating and went to i hop for breakfast instead. The view from the 10th floor was amazing though. Probably would not stay here again.
While the staff was friendly the room wasnt bad but not great. The breakfast was aweful and i got sick right after eating. Poor quality and way overpriced. We ended up not really eating and went to i hop for breakfast instead. The view from the 10th floor was amazing though. Probably would not stay here again.
8
rolf
8 de ago. de 2024
·
Hospedou-se por 2 noites
Parking is 40 CAD extra, Should be mentioned during booking. Steakhouse at 10 th floor is great, overlooking the falls coloured at night. Breakfast is good there enjoying the view as well.
Parking is 40 CAD extra, Should be mentioned during booking. Steakhouse at 10 th floor is great, overlooking the falls coloured at night. Breakfast is good there enjoying the view as well.
10
Brian
13 de ago. de 2025
·
Hospedou-se por 2 noites
Overall, the hotel was fantastic, our air conditioning seemed to not be able to keep up so it was a tad warm in our room, they did supply us with a fan! I do wish there would have been more clarification that the rainbow room and prime steakhouse location are the same, I got the same view with my breakfast that I did with dinner but yet had to pay extra for the dinner one!
Overall, the hotel was fantastic, our air conditioning seemed to not be able to keep up so it was a tad warm in our room, they did supply us with a fan! I do wish there would have been more clarification that the rainbow room and prime steakhouse location are the same, I got the same view with my breakfast that I did with dinner but yet had to pay extra for the dinner one!
10
Catherine
15 de out. de 2024
·
Hospedou-se por 2 noites
The hotel was really nice. It was apparent that there had been renovations ... the lobby, hallways, lighting - all tastefully done. The water had to be off for a few hours each day but there was plenty of notice. Beds were very comfortable and we had a view of the falls, as well as being able to see the fireworks from our room. I recommend the restaurant on the 10th floor for dinner and the breakfast buffet was wonderful.
The hotel was really nice. It was apparent that there had been renovations ... the lobby, hallways, lighting - all tastefully done. The water had to be off for a few hours each day but there was plenty of notice. Beds were very comfortable and we had a view of the falls, as well as being able to see the fireworks from our room. I recommend the restaurant on the 10th floor for dinner and the breakfast buffet was wonderful.
8
Sarunya
3 de set. de 2024
·
Hospedou-se por 1 noite
The hotel is very close to Clifton Hill, which is the main drag where the touristy things are, including Skywheel, mini golf, souvenir shops, etc. It also is across the street from the falls so you can walk down and take pictures. The breakfast at the hotel restaurant was not worth the price. Its a breakfast buffet but you're really paying for the view which is the view of the falls. The hotel room was smaller than your standard room, especially the bathroom. The bathroom had no counter space and a toilet you would find in a public bathroom. The room needed some updates.
The hotel is very close to Clifton Hill, which is the main drag where the touristy things are, including Skywheel, mini golf, souvenir shops, etc. It also is across the street from the falls so you can walk down and take pictures. The breakfast at the hotel restaurant was not worth the price. Its a breakfast buffet but you're really paying for the view which is the view of the falls. The hotel room was smaller than your standard room, especially the bathroom. The bathroom had no counter space and a toilet you would find in a public bathroom. The room needed some updates.
8
Jennyfer
3 de ago. de 2025
·
Hospedou-se por 2 noites
All good. Breakfast had good options. Steak house did not have options for kids
All good. Breakfast had good options. Steak house did not have options for kids
8
Patrick
1 de ago. de 2025
·
Hospedou-se por 1 noite
The view from the room on the falls was nice. The staff was very courteous. We only stayed for one night but we had a wonderful time walking along the falls. Wish we could have stayed longer. The floor in-between a/c and bed was wet because a/c was leaking. They said it was a 4 star hotel. I thought it was more a 3 star hotel. The prime steakhouse was great. The prices are very expensive. The food we ordered was excellent. Not the kind of place if you are on a budget. The rainbow room was a good breakfast @ 29.99 per person. Over all it was a good stay. Prices in the area are set high due to being a tourist area.
The view from the room on the falls was nice. The staff was very courteous. We only stayed for one night but we had a wonderful time walking along the falls. Wish we could have stayed longer. The floor in-between a/c and bed was wet because a/c was leaking. They said it was a 4 star hotel. I thought it was more a 3 star hotel. The prime steakhouse was great. The prices are very expensive. The food we ordered was excellent. Not the kind of place if you are on a budget. The rainbow room was a good breakfast @ 29.99 per person. Over all it was a good stay. Prices in the area are set high due to being a tourist area.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
?
13 de jun. de 2024
·
Hospedou-se por 2 noites
Excelente
Excelente
10
John
31 de out. de 2025
·
Hospedou-se por 2 noites
The room was excellent, the view outstanding, listening to the falls all night Awesome. Well worth the trip, service was amazing. Thank you,
The room was excellent, the view outstanding, listening to the falls all night Awesome. Well worth the trip, service was amazing. Thank you,
10
Robert
31 de out. de 2025
·
Hospedou-se por 4 noites
It was a wonderful experience and I will revisit
It was a wonderful experience and I will revisit
10
Kimberly
30 de out. de 2025
·
Hospedou-se por 4 noites
Room was great and the daily service to straighten and clean up did awesome.
Room was great and the daily service to straighten and clean up did awesome.
8
Kathy
26 de out. de 2025
·
Hospedou-se por 2 noites
We didn’t have a balcony but enjoyed the view from our window. The drinks were fine
We didn’t have a balcony but enjoyed the view from our window. The drinks were fine
Políticas da propriedade
Check-in
Checkout
Check-in a partir de 00:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Considerando este hotel para sua viagem para Cataratas do Niágara?
Qual é a faixa de preço usual das diárias no Crowne Plaza Niagara Falls-Fallsview em Niagara Falls?
Nos próximos 60–90 dias, as diárias no Crowne Plaza Niagara Falls-Fallsview em Niagara Falls costumam ficar em torno de US$ 138 para dois hóspedes, variando de US$ 126 a US$ 254 em datas de alta temporada.
Qual é a melhor época para visitar o Crowne Plaza Niagara Falls-Fallsview para evitar multidões?
Julho é o mês mais movimentado em termos de demanda no Crowne Plaza Niagara Falls-Fallsview em Niagara Falls, enquanto janeiro é o mês mais tranquilo. Visite em janeiro ou nos meses de inverno próximos para ter menos movimento e maior disponibilidade.
Em qual mês as diárias no Crowne Plaza Niagara Falls-Fallsview são mais baratas?
Março é o mês mais barato para se hospedar no Crowne Plaza Niagara Falls-Fallsview em Niagara Falls, com uma média de US$ 129 por noite; julho é o mês mais caro, com uma média de US$ 245. As diárias mais baixas em março ocorrem mesmo com janeiro sendo o mês mais tranquilo.
Como os preços do Crowne Plaza Niagara Falls-Fallsview se comparam aos de outros hotéis próximos?
O Crowne Plaza Niagara Falls-Fallsview é mais barato que 7 de 17 hotéis comparáveis em Niagara Falls, com uma mediana típica de US$ 143 por noite, em comparação com cerca de US$ 130 para hotéis semelhantes.
Quanto está a diária em Crowne Plaza Niagara Falls-Fallsview-Cataratas do Niágara em comparação com as últimas semanas?
O preço atual em Crowne Plaza Niagara Falls-Fallsview-Cataratas do Niágara é de US$ 152 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 35% abaixo da média de US$ 239 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 188 e US$ 455.
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: 209.12018347351074USD
- 2026-09-18: 293.4281437677002USD
- 2026-09-19: 350.7526079309082USD
- 2026-09-20: 153.69578290771483USD
- 2026-09-21: 153.69578290771483USD
- 2026-09-22: 153.69578290771483USD
- 2026-09-23: 146.3529173751831USD
- 2026-09-24: 144.83925638275144USD
- 2026-09-25: 208.95831920532225USD
- 2026-09-26: 272.87474112182616USD
- 2026-09-27: 131.50122775604248USD
- 2026-09-28: 183.32271797912597USD
- 2026-09-29: 199.53918705810545USD
- 2026-09-30: 145.4842813796997USD
- 2026-10-01: 131.80333006439207USD
- 2026-10-02: 209.1093878564453USD
- 2026-10-03: 255.61888332946776USD
- 2026-10-04: 140.7317428012085USD
- 2026-10-05: 139.73272829589843USD
- 2026-10-06: 228.6453779559326USD
- 2026-10-07: 192.55844711486816USD
- 2026-10-08: 154.71800711486816USD
- 2026-10-09: 207.11335349792478USD
- 2026-10-10: 275.59926092041013USD
- 2026-10-11: 191.45792406433105USD
- 2026-10-12: 139.73272829589843USD
- 2026-10-13: 129.9259687573242USD
- 2026-10-14: 129.8288694430542USD
- 2026-10-15: 158.73996061950683USD
- 2026-10-16: 161.65759423583984USD
- 2026-10-17: 213.7007970385742USD
- 2026-10-18: 125.74646398223877USD
- 2026-10-19: 125.74646398223877USD
- 2026-10-20: 169.4259593041992USD
- 2026-10-21: 139.2480103387451USD
- 2026-10-22: 148.77072441955565USD
- 2026-10-23: 180.2759918786621USD
- 2026-10-24: 212.0009335229492USD
- 2026-10-25: 125.74646398223877USD
- 2026-10-26: 132.73960051330565USD
- 2026-10-27: 132.73960051330565USD
- 2026-10-28: 129.8288694430542USD
- 2026-10-29: 122.43811476318359USD
- 2026-10-30: 137.21960662597655USD
- 2026-10-31: 178.69446022399902USD
- 2026-11-01: 122.43811476318359USD
- 2026-11-02: 122.43811476318359USD
- 2026-11-03: 122.43811476318359USD
- 2026-11-04: 122.43811476318359USD
- 2026-11-05: 122.43811476318359USD
- 2026-11-06: 144.6103438088989USD
- 2026-11-07: 178.69446022399902USD
- 2026-11-08: 122.43811476318359USD
- 2026-11-09: 144.52403136322022USD
- 2026-11-10: 125.74646398223877USD
- 2026-11-11: 122.43811476318359USD
- 2026-11-12: 124.57210381011961USD
- 2026-11-13: 143.72880381408692USD
- 2026-11-14: 181.6915124884033USD
- 2026-11-15: 122.43811476318359USD
- 2026-11-16: 122.43811476318359USD
- 2026-11-17: 122.43811476318359USD
Comodidades populares
Estacionamento
Restaurante
Piscina
Sala de ginástica/Academia
Centro de negócios
Serviço de quarto
Geral
Serviço de quarto
Restaurante
Acesso para deficientes
Massagem/Centro de beleza
AR condicionado
Quartos de não fumantes
Sauna
TV à cabo/Satélite
Filmes no quarto
Máquina de café/Chá
Secador de cabelo
TV
Aparelho de CD
Mesa de trabalho
Quartos de hotel com acesso para deficientes
Estacionamento para deficientes
Jacuzzi
Massagem
Spa e centro de bem-estar
Roupões de banho
Suíte
Banheiro privativo
Sanitário privado
Cafetaria/Casa de café
Máquina de gelo
Banheira de hidromassagem
Atividades
Sala de ginástica/Academia
Piscina
Cassino
Casas noturnas
Actividades aquáticas
Piscina para crianças
Piscina interna
Serviços
Centro de negócios
Porteiro
Balcão de turismo
Elevador
Recepção 24 horas
Lavagem a seco
Instalações para jantares/Eventos
Sala(s) de conferência
Serviço de câmbio
Funcionários multilíngues
Cofre
Caixa eletrônico
Bagageiro
Serviço de despertador
Salas de reuniões
Serviço de lavanderia
Lojas
Fotocopiadora
Ballroom
Andar executivo
Armazenamento de bagagem
Área de fumantes
Lojas no hotel
Loja de souvenirs
Check-in/check-out expresso
Lavanderia self-service
Estacionamento
Estacionamento
Estacionamento com manobrista
Internet
WiFi