Bestwood Lodge Hotel

Staff, bar and setting were excellent. Breakfast was good but no toast. Rooms are really dated and need redecorating.

Room was fine but basic for the price paid and the temperature of the room was very hot with no real way to turn the heating down. Staff were okay, but had little or no knowledge of the hotel and didn't really engage with guests. We tried to access the garden (as pictured), only to be told it was closed as it was winter?? in September - we have only just begun Autumn. Breakfast wasn't included in the price from Expedia? this was an extra £20.00 for a basic self service buffet breakfast, even making your own warm (from flasks) drinks. You can of course ask for a pot of tea, but at a price.

We arrived late in the evening in a £15 Uber after a day at Trent Bridge. Quick, cheery check in. Quiet room, high ceilings, comfy bed, clean room, functional bathroom. Hot and cold choice at breakfast, lovely poached eggs. Shame you couldn't sit outside, but nice breakfast room. We had a short walk in the grounds to shake off a hangover, read a bit of the history of the place and then a quick check out!

The setting and character of the hotel is very impressive. Don’t necessarily book here if you’re looking for the latest power shower and boutique decor. This property is much more about the setting and grandeur of its past. We enjoyed our stay

No lift. Bedroom on the third floor miles from reception. Had to cancel my stay and book another hotel. No refund

Before I get into the experience of staying at the property, I will say that the bar/restaurant staff were amazingly helpful and friendly; the food was wonderful, as well. If I was only reviewing them, I would give it full marks. The hotel, itself, though, was very disappointing. From the start, we were concerned, as the parking lot and surrounding green space if full of garbage and poorly cared for. Once we entered the hall near our room (17), we noticed a strong moldy, musty smell that got worse inside our room. The room itself was in need of not only a deep cleaning (the bathroom, in particular, had not been cleaned well for some time and had visible mold and built-up dust) as well as renovation (carpet stains, wallpaper stains). We stay in historic hotels whenever possible and can say with certainty that the issues were not what one would expect from a property being older, but were actually issues of poor cleaning and upkeep. As an indicator of the shoddy state of the rooms, the bedside lamps are not plugged in, as there are no outlets and the hotel has not seen fit to bring in extension cords or other solutions, but simply leaves a non-functional light for people to suffer through. We were only booked for one night and we were exhausted upon arrival; otherwise, we would have demanded a refund and gone elsewhere. Save yourself the disappointment. Go for dinner, which is highly enjoyable, and stay elsewhere.

What a special find on our road trip around England! On short notice, we were able to book a room for one night. The room was spacious and the bed comfortable. Little touches like bottled waters, biscuits, etc were nice extras. The hotel itself has an interesting history & the grounds are lovely for taking a walk, having a drink on the terrace, or just enjoying some sun. The hotel is in need of some restoration and updates, and hopefully that will happen soon so that she will shine again.The staff were so gracious and helpful, and we thoroughly enjoyed chatting with them. Dinner was delicious and we enjoyed relaxing in the lounge in the evening.

Beautiful historical feel around the building. Only downside is that there’s no lifts so had to lug our luggage up the stairs.

The hotel is set in a beautiful location and the staff were very friendly. The hotel also has lots of history going back centuries.

There might as well have been a ladder to get me to my room. Badly signposted, no lighting on the main stairs, more stairs to go up, to go down, to go up again. Got to the end of a musty, dated ‘antique cream’ coloured corridor to find the rooms ended in 31. I was in 32. I realised there was yet another door (that looked like a cupboard door) - I went through that, expecting to find some kind of edible delight with ‘eat me’ written on it, as the walls and ceiling performed a masterpiece of collapsing perspective. The room was basic. No bedside lamps, a rotting window; a barely warm radiator. An awkwardly long ‘bathroom’ with an anti-tardis shower; I have seen babies dribble with more pressure. Dated wired telephones (telephones???) that had been unplugged by previous guests (who might no longer be with us) due to their audible affliction to ‘ping’. Single use plastic bathroom cups completed the utopian experience. Upon checkout, I was greeted with the ‘How was your stay?’ gambit, just to finish me off. Wow, that was a unique experience. I was not inclined to say “ Well….” - this chain is not, and will not do anything to make this a better place to stay. The incredible edifice they have acquired has a huge appetite for improvement to achieve a decent standard, but profit outranks any call to arms.

Staff very friendly and helpful room was lovely and clean

Staff to endure that the room is cleaned. Inside thevwardrobe was dirty, the rail and the hangers. lnside the bedsides draws were dirty. The cleaner only emptied the dirty basket in the bedroom and not the one in the bathroom. The window in the bathroom was dirty. The bath was too small hence when having a shower the curtain around the bath was touching my body when the shower was on.

The staff were great but that’s it! The whole place was very very old, outdated, dirty and uncomfortable! Booked a twin room but was given a double room with a sofa bed without any bedding! The room was very dirty and dusty. Bathroom was awful. The outside of the building was quite impressive though!

The staff are very friendly and accommodating. Had a pleasant stay. The room was very spacious which was very nice. Only downside was there is no fridge in the room and there were cobwebs in some parts of the room. The breakfast was very basic as there was not alot of choice for us. It would help if there was more different types of bread available eg seeded or sourdough bread.

Clean and great service

The hotel was empty and had no character whatsoever. It is a lovely old building that has been left to go to rack and ruin. Room was dingy and I could barely move in the shower it was so small. We had breakfast this morning and were the only people in the dining room and breakfast was very poor.

lovely building and setting. Public areas were well decorated and had a nice ambience. My room was in need of refurbishment; the wallpaper was peeling at the joins and the carpet was stained. But everything else was clean and the bed very comfortable. the shower was great. Would stay again.

Before I get into the experience of staying at the property, I will say that the bar/restaurant staff were amazingly helpful and friendly; the food was wonderful, as well. If I was only reviewing them, I would give it full marks. The hotel, itself, though, was very disappointing. From the start, we were concerned, as the parking lot and surrounding green space if full of garbage and poorly cared for. Once we entered the hall near our room (17), we noticed a strong moldy, musty smell that got worse inside our room. The room itself was in need of not only a deep cleaning (the bathroom, in particular, had not been cleaned well for some time and had visible mold and built-up dust) as well as renovation (carpet stains, wallpaper stains). We stay in historic hotels whenever possible and can say with certainty that the issues were not what one would expect from a property being older, but were actually issues of poor cleaning and upkeep. As an indicator of the shoddy state of the rooms, the bedside lamps are not plugged in, as there are no outlets and the hotel has not seen fit to bring in extension cords or other solutions, but simply leaves a non-functional light for people to suffer through. We were only booked for one night and we were exhausted upon arrival; otherwise, we would have demanded a refund and gone elsewhere. Save yourself the disappointment. Go for dinner, which is highly enjoyable, and stay elsewhere.

The staff were all very nice and personable and the property is beautiful, however the building and grounds are in serious need of maintenance. ☹️

There might as well have been a ladder to get me to my room. Badly signposted, no lighting on the main stairs, more stairs to go up, to go down, to go up again. Got to the end of a musty, dated ‘antique cream’ coloured corridor to find the rooms ended in 31. I was in 32. I realised there was yet another door (that looked like a cupboard door) - I went through that, expecting to find some kind of edible delight with ‘eat me’ written on it, as the walls and ceiling performed a masterpiece of collapsing perspective. The room was basic. No bedside lamps, a rotting window; a barely warm radiator. An awkwardly long ‘bathroom’ with an anti-tardis shower; I have seen babies dribble with more pressure. Dated wired telephones (telephones???) that had been unplugged by previous guests (who might no longer be with us) due to their audible affliction to ‘ping’. Single use plastic bathroom cups completed the utopian experience. Upon checkout, I was greeted with the ‘How was your stay?’ gambit, just to finish me off. Wow, that was a unique experience. I was not inclined to say “ Well….” - this chain is not, and will not do anything to make this a better place to stay. The incredible edifice they have acquired has a huge appetite for improvement to achieve a decent standard, but profit outranks any call to arms.

Staff, bar and setting were excellent. Breakfast was good but no toast. Rooms are really dated and need redecorating.

Very good just need improvement on the Wi-Fi

Staff were very helpful and friendly, if a bit haphazard! Food in the restaurant and the bar was really nice and well-priced. The bed was one of the most comfortable we have ever slept in and the room was very pleasant. There was a party in the function room below us, but there were no.problems with noise. Interesting place and good value for the price

Room was fine but basic for the price paid and the temperature of the room was very hot with no real way to turn the heating down. Staff were okay, but had little or no knowledge of the hotel and didn't really engage with guests. We tried to access the garden (as pictured), only to be told it was closed as it was winter?? in September - we have only just begun Autumn. Breakfast wasn't included in the price from Expedia? this was an extra £20.00 for a basic self service buffet breakfast, even making your own warm (from flasks) drinks. You can of course ask for a pot of tea, but at a price.

the staff were amazing, the food excellent, the building is beautiful and the bed was really comfortable we had the queen size .

Hotel staff we're amazing. The - I'm assuming owner- was very kind and helpful. No issues getting to the hotel or anywhere from it. Nice surroundings. Only issue was the water pressure in our bathroom

Zero value for money ! The bedrooms are beyond tired . I’m amazed at what looked to be a great hotel from the outside was so poor on the inside . We paid £130 for the evening and it’s a £60 room at best . We didn’t even stay for breakfast . The hotel has been left for that long and I would estimate over 30 years that it’s probably too costly for any investor to put any money into it .

Nice old building but room heating not good (was provided with electric heater which did improve things) and shower pressure was almost non-existent. Food was very good and staff were very approachable and responsive.

lovely building and setting. Public areas were well decorated and had a nice ambience. My room was in need of refurbishment; the wallpaper was peeling at the joins and the carpet was stained. But everything else was clean and the bed very comfortable. the shower was great. Would stay again.

What a special find on our road trip around England! On short notice, we were able to book a room for one night. The room was spacious and the bed comfortable. Little touches like bottled waters, biscuits, etc were nice extras. The hotel itself has an interesting history & the grounds are lovely for taking a walk, having a drink on the terrace, or just enjoying some sun. The hotel is in need of some restoration and updates, and hopefully that will happen soon so that she will shine again.The staff were so gracious and helpful, and we thoroughly enjoyed chatting with them. Dinner was delicious and we enjoyed relaxing in the lounge in the evening.

Staff were very helpful and friendly, if a bit haphazard! Food in the restaurant and the bar was really nice and well-priced. The bed was one of the most comfortable we have ever slept in and the room was very pleasant. There was a party in the function room below us, but there were no.problems with noise. Interesting place and good value for the price

Staff very friendly and helpful room was lovely and clean

Room was fine but basic for the price paid and the temperature of the room was very hot with no real way to turn the heating down. Staff were okay, but had little or no knowledge of the hotel and didn't really engage with guests. We tried to access the garden (as pictured), only to be told it was closed as it was winter?? in September - we have only just begun Autumn. Breakfast wasn't included in the price from Expedia? this was an extra £20.00 for a basic self service buffet breakfast, even making your own warm (from flasks) drinks. You can of course ask for a pot of tea, but at a price.

Staff was amazing. Great customer service- very receptive.

Wonderfull location and setting, Service in the evening was outstanding However morning was a different story, We came down for breakfast (as booked) the place was totally empty -No reception, No guests ,No staff in restaurant, After waiting 20 minutes with only a flask of luke warm coffee available 3 young ladies arrived into the dining room and still no staff or service and no one in reception, Searching around we found a woman who proved very rude indeed and clearly having no customer service training or intent said she had been busy elswhere and harshly demanded that I return to the dining room,there demanding we sat at the window table as we were at a table set for dinner asking which one (as there were 5 windows) she became even more and aggressive, the the 3 ladies then tried to move to window tables. which only had 2 seats,they were instructed to stay at the larger table, As a point of interest there were approx 20 tables in the room no staff no assistance and some tables with dirty linen and no cutlery , with only 5 guests requiring 2 tables was it really an issue where anyone sat? Even though we had been waiting for a very long time she took the orders for the 3 ladies and we were left to wait a further 15 minutes at which point the ladies had left that presented as breakfast and left the dining room , we thought a simple 3 egg omelette may be quick and easy, we were presented with what appeared to be a pancake base with a thick layer of cheese swimming in oil

the staff were amazing, the food excellent, the building is beautiful and the bed was really comfortable we had the queen size .

Clean and great service

Great Hotel and Staff

Before I get into the experience of staying at the property, I will say that the bar/restaurant staff were amazingly helpful and friendly; the food was wonderful, as well. If I was only reviewing them, I would give it full marks. The hotel, itself, though, was very disappointing. From the start, we were concerned, as the parking lot and surrounding green space if full of garbage and poorly cared for. Once we entered the hall near our room (17), we noticed a strong moldy, musty smell that got worse inside our room. The room itself was in need of not only a deep cleaning (the bathroom, in particular, had not been cleaned well for some time and had visible mold and built-up dust) as well as renovation (carpet stains, wallpaper stains). We stay in historic hotels whenever possible and can say with certainty that the issues were not what one would expect from a property being older, but were actually issues of poor cleaning and upkeep. As an indicator of the shoddy state of the rooms, the bedside lamps are not plugged in, as there are no outlets and the hotel has not seen fit to bring in extension cords or other solutions, but simply leaves a non-functional light for people to suffer through. We were only booked for one night and we were exhausted upon arrival; otherwise, we would have demanded a refund and gone elsewhere. Save yourself the disappointment. Go for dinner, which is highly enjoyable, and stay elsewhere.

Declan was amazing. Great customer service- very receptive.

Staff, bar and setting were excellent. Breakfast was good but no toast. Rooms are really dated and need redecorating.

We arrived late in the evening in a £15 Uber after a day at Trent Bridge. Quick, cheery check in. Quiet room, high ceilings, comfy bed, clean room, functional bathroom. Hot and cold choice at breakfast, lovely poached eggs. Shame you couldn't sit outside, but nice breakfast room. We had a short walk in the grounds to shake off a hangover, read a bit of the history of the place and then a quick check out!

A fantastic hotel, in an area of national historical importance. The service from everyone there is fantastic. It's a beautiful hotel where you can take a walk. You may think some areas need further maintenence but the cost maintaining Victorian Gothic style building is frankly very difficult and should get Government grants. It really is an incredible place absolutely steeped in legend and history.

Hotel staff we're amazing. The - I'm assuming owner- was very kind and helpful. No issues getting to the hotel or anywhere from it. Nice surroundings. Only issue was the water pressure in our bathroom

The setting and character of the hotel is very impressive. Don’t necessarily book here if you’re looking for the latest power shower and boutique decor. This property is much more about the setting and grandeur of its past. We enjoyed our stay

Staff are really friendly but it's just a shame the building is going to ruin. It has a beautiful setting.

lovely building and setting. Public areas were well decorated and had a nice ambience. My room was in need of refurbishment; the wallpaper was peeling at the joins and the carpet was stained. But everything else was clean and the bed very comfortable. the shower was great. Would stay again.

What a special find on our road trip around England! On short notice, we were able to book a room for one night. The room was spacious and the bed comfortable. Little touches like bottled waters, biscuits, etc were nice extras. The hotel itself has an interesting history & the grounds are lovely for taking a walk, having a drink on the terrace, or just enjoying some sun. The hotel is in need of some restoration and updates, and hopefully that will happen soon so that she will shine again.The staff were so gracious and helpful, and we thoroughly enjoyed chatting with them. Dinner was delicious and we enjoyed relaxing in the lounge in the evening.

Beautiful grounds, great food, lovely staff! Definitely would stay here again. Would recommend to friends.

The hotel is set in a beautiful location and the staff were very friendly. The hotel also has lots of history going back centuries.

Staff were very helpful and friendly, if a bit haphazard! Food in the restaurant and the bar was really nice and well-priced. The bed was one of the most comfortable we have ever slept in and the room was very pleasant. There was a party in the function room below us, but there were no.problems with noise. Interesting place and good value for the price

Room was fine but basic for the price paid and the temperature of the room was very hot with no real way to turn the heating down. Staff were okay, but had little or no knowledge of the hotel and didn't really engage with guests. We tried to access the garden (as pictured), only to be told it was closed as it was winter?? in September - we have only just begun Autumn. Breakfast wasn't included in the price from Expedia? this was an extra £20.00 for a basic self service buffet breakfast, even making your own warm (from flasks) drinks. You can of course ask for a pot of tea, but at a price.

We arrived late in the evening in a £15 Uber after a day at Trent Bridge. Quick, cheery check in. Quiet room, high ceilings, comfy bed, clean room, functional bathroom. Hot and cold choice at breakfast, lovely poached eggs. Shame you couldn't sit outside, but nice breakfast room. We had a short walk in the grounds to shake off a hangover, read a bit of the history of the place and then a quick check out!

the staff were amazing, the food excellent, the building is beautiful and the bed was really comfortable we had the queen size .

The staff are very friendly and accommodating. Had a pleasant stay. The room was very spacious which was very nice. Only downside was there is no fridge in the room and there were cobwebs in some parts of the room. The breakfast was very basic as there was not alot of choice for us. It would help if there was more different types of bread available eg seeded or sourdough bread.

The hotel was empty and had no character whatsoever. It is a lovely old building that has been left to go to rack and ruin. Room was dingy and I could barely move in the shower it was so small. We had breakfast this morning and were the only people in the dining room and breakfast was very poor.

Nice old building but room heating not good (was provided with electric heater which did improve things) and shower pressure was almost non-existent. Food was very good and staff were very approachable and responsive.

Before I get into the experience of staying at the property, I will say that the bar/restaurant staff were amazingly helpful and friendly; the food was wonderful, as well. If I was only reviewing them, I would give it full marks. The hotel, itself, though, was very disappointing. From the start, we were concerned, as the parking lot and surrounding green space if full of garbage and poorly cared for. Once we entered the hall near our room (17), we noticed a strong moldy, musty smell that got worse inside our room. The room itself was in need of not only a deep cleaning (the bathroom, in particular, had not been cleaned well for some time and had visible mold and built-up dust) as well as renovation (carpet stains, wallpaper stains). We stay in historic hotels whenever possible and can say with certainty that the issues were not what one would expect from a property being older, but were actually issues of poor cleaning and upkeep. As an indicator of the shoddy state of the rooms, the bedside lamps are not plugged in, as there are no outlets and the hotel has not seen fit to bring in extension cords or other solutions, but simply leaves a non-functional light for people to suffer through. We were only booked for one night and we were exhausted upon arrival; otherwise, we would have demanded a refund and gone elsewhere. Save yourself the disappointment. Go for dinner, which is highly enjoyable, and stay elsewhere.

The property itself is stunning in character being Richard III hunting lodge. But our King Charles room had only 1 heater working and its a big set of rooms. Despite asking for the other radiator to be switched on by WiFi it remained off all night and the remaining other was too low to have any effect. It was a cold night and thus did not get proper sleep. Avoided the breakfast as we have had two previously poor experiences with tepid coffee served from a flask.

What a special find on our road trip around England! On short notice, we were able to book a room for one night. The room was spacious and the bed comfortable. Little touches like bottled waters, biscuits, etc were nice extras. The hotel itself has an interesting history & the grounds are lovely for taking a walk, having a drink on the terrace, or just enjoying some sun. The hotel is in need of some restoration and updates, and hopefully that will happen soon so that she will shine again.The staff were so gracious and helpful, and we thoroughly enjoyed chatting with them. Dinner was delicious and we enjoyed relaxing in the lounge in the evening.