Smile Hotel Naha City Resort

タイミングが良ければ5千円を切るのでお得ですね。駐車場代は別途1千円です。那覇市内で飲み歩きするときに便利ですね。良いホテルです。

Hôtel bien située mais désuète et n’est pas comme sur les photos malheureusement. Chambre très très petite et sans bureau ou espace pour y placer nos vêtements ou choses. Salle de bain très vieille et usée. Il n’y avait plus d’émaille dans le bain. Nous devions payer pour avoir des serviettes supplémentaires. 4 laveuses et sécheuses dans tout l’hôtel sur 4 étages différentes: donc fallait faire toutes les étages afin de trouver une laveuse ou une sécheuse. Ouf! Bon déjeuner varié. Je choisirais un autre établissement

スタッフの方の対応は良かったです。　 客室フロアの絨毯は古く汚れが気になりました。 台風でしたので廊下の窓から雨が染み込んでいました。 朝食はコーヒーとパンが合いませんでした。

快適に利用させて頂きました。 一部のスタッフの方の対応が残念だった事と、エレベーターから部屋まで少し歩く必要があり、チェックインなど荷物が多い時は大変だった為にこの評価とさせて頂きました。

I rarely write bad reviews. 61st time in Japan and 11th time in Okinawa. I have never ever had a problem. This time I had the shock of my life. Yes, Okinawa is part of Japan but Okinawans have none of the civilized and deeply respectful manners Japanese people have. THE STAFF WITHOUT ANY EXCEPTION were true monsters. Stay away from this hotel. All the staff hate foreigners , they are pathetic xenophobes and racists. They simply despise foreigners and take immense pleasure in humuliating and ridiculing their guests. Every single staff member was atrocious, but the worst of all was the painfully obese lady witn ridiculously painted hair . This is what happened:’1.We needed an extra pillow due to recent surgery. The staff told us the hotel( 600 + rooms!)do not have any extra pillows. They laughed and said if we paid 300¥ , they might try to find one. Can you believe this?? We had to book an extra room to get an extra pillow. 2.it was raining in the evening and we politely asked the obese angry lady to call one restaurant to make a resevation. She said NO! It is your problem that you don’t speak Japanese. We had to ask hotel guest, a real lovely Japanese lady, not an okinawan, who was very kind and heloful to make the reservation. 3.Upon our departure we asked the staff to print our boarding passes. Again, blunt refusal- we don’t do that for gayjins. We were referred to repeatedly with the derogatory term gayjins. The most pathetic monster of all was the fat angry woman.