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Hilton Garden Inn Ottawa Downtown

202 $US

/nuit

Moyenne pour septembre

Hilton Garden Inn Ottawa Downtown - Image 1

Hilton Garden Inn Ottawa Downtown - Chambre

Hilton Garden Inn Ottawa Downtown - Chambre

Hilton Garden Inn Ottawa Downtown - Vue de la chambre

Hilton Garden Inn Ottawa Downtown - Piscine

Sélectionnez les dates pour voir les prix et les disponibilités

202 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Hilton Garden Inn Ottawa Downtown, les prix par nuit s'élèvent en moyenne à 132 $US pendant le mois le moins cher (janvier) et à 247 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.

Prix moyen par nuit à Hilton Garden Inn Ottawa Downtown selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	132 $US
février	150 $US
mars	139 $US
avril	157 $US
mai	247 $US
juin	216 $US
juillet	170 $US
août	183 $US
septembre	202 $US
octobre	193 $US
novembre	181 $US
décembre	147 $US

Le plus cher : mai (env. 247 $US)

Le moins cher : janvier (env. 132 $US)

À propos de cet établissement

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, ...

Équipements

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et une cheminée dans le hall.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de nettoyage à sec / blanchisserie. Cet hôtel dispose de 9 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Vous êtes gourmand ? cet hôtel abrite un restaurant, Tulip Restaurant & Bar qui vous accueillera pour le dîner. Si vous préférez le confort de votre chambre, vous pourrez aussi compter sur un service d'étage (horaires limités) très pratique. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner complet est servi tous les jours de 07 h 00 à 10 h 00 moyennant un supplément. Le petit-déjeuner est gratuit pour les enfants âgés de 12 an(s) et moins.

Chambres

Les 175 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Votre chambre est dotée d'un lit Tempur-Pedic. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par satellite assurent votre divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

En choisissant Hilton Garden Inn Ottawa Downtown, à Ottawa, vous profiterez d'un séjour en plein centre-ville, à 6 min de marche du site Court suprême du Canada et 14 min à pied du site Musée canadien de la guerre. Cet hôtel se trouve à 0,8 km de Colline du Parlement et à 1,7 km de Place du marché By.

À proximité

Rue Sparks(0.1 miles)
Bibliothèque et Archives Canada(0.2 miles)
Court suprême du Canada(0.3 miles)
Musée de la Banque du Canada(0.3 miles)
Bank Street Promenade(0.3 miles)
Île Victoria(0.5 miles)
Elgin Street(0.6 miles)
Centre Commercial de la Rue Sparks(0.6 miles)
Place de la Confédération(0.7 miles)
Monument commémoratif de guerre du Canada(0.7 miles)
Musée canadien de la guerre(0.7 miles)
Parc de la Confédération(0.7 miles)
Centre national des Arts(0.7 miles)
Centre Rideau(0.8 miles)
Musée Bytown(0.8 miles)
L'aéroport principal le plus proche est : Aéroport international Macdonald-Cartier (YOW)(8.3 miles)

Blanchisserie
Ascenseur
Centre d'affaires
Personnel multilingue
Location de vélos
Parcours de golf (à proximité)

Emplacement

361 Queen Street, Byward Market - Parliament Hill, Ottawa, Canada

Rue Sparks (0.1 miles)

Bibliothèque et Archives Canada (0.2 miles)

Court suprême du Canada (0.3 miles)

Musée de la Banque du Canada (0.3 miles)

Bank Street Promenade (0.3 miles)

Île Victoria (0.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

8

Chambre, 1 très grand lit (Small)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

6

Chambre, 1 très grand lit (Mobility & Hearing, Roll-In Shower)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

9

Chambre Signature, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

7

Chambre Deluxe, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

7

Chambre, 1 très grand lit, vue fleuve

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

6

Chambre Deluxe, 2 grands lits, non-fumeurs

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

6

Chambre Signature, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

Avis des voyageurs

8.3

Très bien

Basé sur 1 021 avis vérifiés

Qui séjourne ici ?

Affaires

11%

Couples

31%

Familles

34%

Groupes

7%

Solo

15%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Hilton Garden Inn Ottawa Downtown, les commentaires soulignent systématiquement la propreté et le confort des chambres, la gentillesse du personnel et un emplacement central et agréable, à proximité du Parlement et des attractions, tout en pointant certains inconvénients tels que le stationnement payant et exigu, ainsi que des avis partagés sur le rapport qualité-prix du petit-déjeuner.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Hilton Garden Inn Ottawa Downtown, les commentaires soulignent systématiquement la propreté et le confort des chambres, la gentillesse du personnel et un emplacement central et agréable, à proximité du Parlement et des attractions, tout en pointant certains inconvénients tels que le stationnement payant et exigu, ainsi que des avis partagés sur le rapport qualité-prix du petit-déjeuner.

La piscine et la salle de sport sont appréciées, bien que la salle de sport ou l’espace piscine puissent parfois être chauds. Plusieurs clients signalent des enregistrements lents ou retardés, ainsi que des problèmes occasionnels de réservation ou de facturation. Les chambres sont modernes et généralement confortables, mais certains font état d'une superficie réduite, de matelas mous ou usés, de bruit ou de problèmes de performance de la climatisation, et d'une insonorisation limitée. Un choix pratique pour les voyageurs à la recherche d’un confort fiable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient la piscine et la salle de sport, bien que la salle de sport ou l’espace piscine puissent parfois être chauds. Le stationnement est payant, souterrain et étroit, avec une hauteur limitée qui pourrait ne pas convenir aux véhicules plus grands.

Avis de voyageur à ce sujet

10

Erin

25 août 2025

·

A séjourné 1 nuit

Great pool and close to the parliament buildings.

Great pool and close to the parliament buildings.

6

Michael

1 déc. 2025

·

A séjourné 2 nuits

Parking was a nightmare. Not only was there an additional charge for parking, but pickup trucks don’t fit in the hotel underground. That’s information that would have been good to have before booking.

Parking was a nightmare. Not only was there an additional charge for parking, but pickup trucks don’t fit in the hotel underground. That’s information that would have been good to have before booking.

8

Melissa

27 oct. 2024

·

A séjourné 2 nuits

The hotel was spacious and nice. The rooms were clean in the staff was very friendly and knowledgeable. This hotel is located in downtown Ottawa and you are able to walk too many places from there. The only criticism I have is with the parking parking is $25 a day in a parking garage that’s beside it and the parking garage has very low ceilings and it is very tight.

The hotel was spacious and nice. The rooms were clean in the staff was very friendly and knowledgeable. This hotel is located in downtown Ottawa and you are able to walk too many places from there. The only criticism I have is with the parking parking is $25 a day in a parking garage that’s beside it and the parking garage has very low ceilings and it is very tight.

10

Josephine

21 août 2025

·

A séjourné 2 nuits

The check in and staff were excellent and both my room and my sister’s room were very clean and comfortable. We stayed two nights and made use of the gym and pool, both of which were also quite decent. I will say, the workout room was quite hot, but other than that, it was a great stay. The hotel is nicely situated and within walking distance of the parliament and Byward Market.

The check in and staff were excellent and both my room and my sister’s room were very clean and comfortable. We stayed two nights and made use of the gym and pool, both of which were also quite decent. I will say, the workout room was quite hot, but other than that, it was a great stay. The hotel is nicely situated and within walking distance of the parliament and Byward Market.

8

Fernando

9 août 2025

·

A séjourné 1 nuit

The gym’s AC doesn’t work and it get hot, they’ve had a fan but is not enough. The room’s AC was noisy and wasn’t cooling properly. Always appreciate the complimentary EV charging stations, that’s a big selling point for me.

The gym’s AC doesn’t work and it get hot, they’ve had a fan but is not enough. The room’s AC was noisy and wasn’t cooling properly. Always appreciate the complimentary EV charging stations, that’s a big selling point for me.

10

Ian

7 juil. 2024

·

A séjourné 1 nuit

Nice modern hotel, centrally located Our room had a river view which was pleasant. Breakfast had a good choice. Decent set of equipment in the gym.

Nice modern hotel, centrally located Our room had a river view which was pleasant. Breakfast had a good choice. Decent set of equipment in the gym.

10

Cathy

29 oct. 2024

·

A séjourné 1 nuit

I like this hotel for its location. It's downtown but not right in the heart of everything. They have a lovely bar and restaurant and I like their swimming pool. They don't have a hot tub but the pool room is nice and heated so I don't mind. Would stay here again

I like this hotel for its location. It's downtown but not right in the heart of everything. They have a lovely bar and restaurant and I like their swimming pool. They don't have a hot tub but the pool room is nice and heated so I don't mind. Would stay here again

10

Catherine

24 nov. 2025

·

A séjourné 1 nuit

Nice hotel the only downside is the 30$ for parking

Nice hotel the only downside is the 30$ for parking

10

Laurent

11 oct. 2025

·

A séjourné 1 nuit

Underground parking tight

Underground parking tight

8

Daniel

17 juil. 2025

·

A séjourné 2 nuits

Nice hotel as always but the pool area was too hot. Heaters are working full blast in the summer? Also the air conditioning is not working properly in the gym. Issues that should be looked at by management,

Nice hotel as always but the pool area was too hot. Heaters are working full blast in the summer? Also the air conditioning is not working properly in the gym. Issues that should be looked at by management,

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent l'hôtel et les chambres comme étant très propres. Certains signalent un manque de ménage pendant leur séjour, ainsi que de la poussière, des odeurs ou des débris occasionnels.

Avis de voyageur à ce sujet

10

Victoria

30 oct. 2025

·

A séjourné 1 nuit

Room very clean Staff very nice

Room very clean Staff very nice

4

Richard Leigh

14 févr. 2023

·

A séjourné 7 nuits

The hotels location is amazing. so close to great attractions and great restaurants. My first room was not very clean, food and drinks spilt on the wall from previous guests. The vent in the bathroom looked like it had never been clean since the hotel opened. which was pretty gross. My rooms furnace wasn't working the night I checked in. It was - 27 outside my room was a frigid 15 degrees. The next day maintenance came and tried to fix the issue but couldn't. Their solution was to put a tiny spot heater beside my bed. I requested a room change.

The hotels location is amazing. so close to great attractions and great restaurants. My first room was not very clean, food and drinks spilt on the wall from previous guests. The vent in the bathroom looked like it had never been clean since the hotel opened. which was pretty gross. My rooms furnace wasn't working the night I checked in. It was - 27 outside my room was a frigid 15 degrees. The next day maintenance came and tried to fix the issue but couldn't. Their solution was to put a tiny spot heater beside my bed. I requested a room change.

6

Janelle

22 août 2023

·

A séjourné 1 nuit

The hotel was sub par. The front desk staff were nice. However, I was assigned a room that someone else was already in, so embarrassing. When we got assigned a new room it smelt like urine. Other then these mishaps the room was clean, and updated.

The hotel was sub par. The front desk staff were nice. However, I was assigned a room that someone else was already in, so embarrassing. When we got assigned a new room it smelt like urine. Other then these mishaps the room was clean, and updated.

8

Feriel

28 déc. 2025

·

A séjourné 2 nuits

Le menu du petit déjeuner était limité et moyen. De plus il était bondé. La chambre n’était pas parfaite . Il y a avait des cotons tiges et de la nourriture derrière la tête de lit.

Le menu du petit déjeuner était limité et moyen. De plus il était bondé. La chambre n’était pas parfaite . Il y a avait des cotons tiges et de la nourriture derrière la tête de lit.

10

Michelle

1 sept. 2025

·

A séjourné 3 nuits

Excellent location, friendly staff, clean, well-appointed rooms.

Excellent location, friendly staff, clean, well-appointed rooms.

8

Katherine

1 déc. 2025

·

A séjourné 1 nuit

room was clean, staff were nice. There was a very strong perfume smell in the room, not sure if it was an air freshener (though I looked and couldn't find one) or from a previous guest. Could definitely have done without that. If we had been there for more than one night it would have been an issue.

room was clean, staff were nice. There was a very strong perfume smell in the room, not sure if it was an air freshener (though I looked and couldn't find one) or from a previous guest. Could definitely have done without that. If we had been there for more than one night it would have been an issue.

10

Lauren

23 nov. 2025

·

A séjourné 1 nuit

Clean rooms, friendly staff. Easy check-in/out. Comfortable beds and pillows.

Clean rooms, friendly staff. Easy check-in/out. Comfortable beds and pillows.

4

Kristen

18 mars 2024

·

A séjourné 2 nuits

The rooms are very small. While they appeared clean, the shower still had hair in it from the last visitor. The mattress was so hard it was uncomfortable and completely ruined our stay. This was not a budget hotel and was booked hoping accommodations would be comfortable. It’s not fun waking up sore and tired . The bedding was far from luxury that you’d expect at a Hilton property. No duvet, just a cheap thin comforter. There was NO housekeeping service. We leave for the day and come back hoping at minimum the bed is made, but unfortunately this didn’t happen. At $250 a night this should be the minimum. Will not stay at this location again! Better off in an Air B&B

The rooms are very small. While they appeared clean, the shower still had hair in it from the last visitor. The mattress was so hard it was uncomfortable and completely ruined our stay. This was not a budget hotel and was booked hoping accommodations would be comfortable. It’s not fun waking up sore and tired . The bedding was far from luxury that you’d expect at a Hilton property. No duvet, just a cheap thin comforter. There was NO housekeeping service. We leave for the day and come back hoping at minimum the bed is made, but unfortunately this didn’t happen. At $250 a night this should be the minimum. Will not stay at this location again! Better off in an Air B&B

8

Geoffrey

2 mars 2026

·

A séjourné 1 nuit

Staff was great. We had dinner at your hotel restaurant and it was great. Servers were very friendly . Was a good week-end getaway. In room washrooms, check the air vents for build up on dust/dirt.

Staff was great. We had dinner at your hotel restaurant and it was great. Servers were very friendly . Was a good week-end getaway. In room washrooms, check the air vents for build up on dust/dirt.

8

jose

7 août 2023

·

A séjourné 2 nuits

I really don't like that they don't do basic cleaning anymore, but you have to request it (although is complimentary).

I really don't like that they don't do basic cleaning anymore, but you have to request it (although is complimentary).

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et généralement confortables, certaines offrant une belle vue sur la rivière. Cependant, plusieurs mentionnent une superficie réduite, des lits mous ou usés, du bruit ou des problèmes de performance de la climatisation, et une insonorisation limitée.

Avis de voyageur à ce sujet

10

Gregor

26 mars 2025

·

A séjourné 3 nuits

Loved the location. Room was large, and bed and pillows great. Staff i interacted with were all nice. Definitely recommend

Loved the location. Room was large, and bed and pillows great. Staff i interacted with were all nice. Definitely recommend

8

Tim

19 août 2024

·

A séjourné 2 nuits

Bed was a little hard for my liking and pillows too soft. There was a smoke detector? that flashed on and off that would interrupt my sleep but things like that bother me and most likely, no one else would be

Bed was a little hard for my liking and pillows too soft. There was a smoke detector? that flashed on and off that would interrupt my sleep but things like that bother me and most likely, no one else would be

10

Jennifer

26 oct. 2025

·

A séjourné 2 nuits

Nice room size, good breakfast, great location!

Nice room size, good breakfast, great location!

8

Gregory

30 juin 2024

·

A séjourné 3 nuits

Within walking distance to many attractions. Nice room. Friendly staff. My only complaint is the room fan blows air into face when sleeping. The rooms are not very sound proof and we were disturbed by people in the hallway and neighbouring room on several occasions while sleeping.

Within walking distance to many attractions. Nice room. Friendly staff. My only complaint is the room fan blows air into face when sleeping. The rooms are not very sound proof and we were disturbed by people in the hallway and neighbouring room on several occasions while sleeping.

4

Yu Lian

27 août 2024

·

A séjourné 1 nuit

The room is too small compared to the price charged. Breakfast is not included. No kettle is provided. Gym equipment is just so-so.

The room is too small compared to the price charged. Breakfast is not included. No kettle is provided. Gym equipment is just so-so.

8

Fernando

9 août 2025

·

A séjourné 1 nuit

The gym’s AC doesn’t work and it get hot, they’ve had a fan but is not enough. The room’s AC was noisy and wasn’t cooling properly. Always appreciate the complimentary EV charging stations, that’s a big selling point for me.

The gym’s AC doesn’t work and it get hot, they’ve had a fan but is not enough. The room’s AC was noisy and wasn’t cooling properly. Always appreciate the complimentary EV charging stations, that’s a big selling point for me.

10

Ian

7 juil. 2024

·

A séjourné 1 nuit

Nice modern hotel, centrally located Our room had a river view which was pleasant. Breakfast had a good choice. Decent set of equipment in the gym.

Nice modern hotel, centrally located Our room had a river view which was pleasant. Breakfast had a good choice. Decent set of equipment in the gym.

10

Ann-Charlotte

16 nov. 2025

·

A séjourné 1 nuit

Great staff, clean and spacious rooms, great location.

Great staff, clean and spacious rooms, great location.

10

Patricia

4 mai 2025

·

A séjourné 2 nuits

The rooms were so clean and spacious!! The bed was very comfortable and it was so quiet at night. We will be back!!

The rooms were so clean and spacious!! The bed was very comfortable and it was so quiet at night. We will be back!!

6

mary

5 août 2025

·

A séjourné 1 nuit

Great location and nice staff. Can’t speak about the other rooms but our king room on the 10th floor had an old mattress that was not comfortable. We thought about asking for a room change, but it was late already and we had to be up early. Also, don’t charge customers 2$ for bottles of water displayed in the room. That is beyond greedy when you can’t offer guests a free 50 cent bottle of water. On a more positive note - staff super friendly and nice.

Great location and nice staff. Can’t speak about the other rooms but our king room on the 10th floor had an old mattress that was not comfortable. We thought about asking for a room change, but it was late already and we had to be up early. Also, don’t charge customers 2$ for bottles of water displayed in the room. That is beyond greedy when you can’t offer guests a free 50 cent bottle of water. On a more positive note - staff super friendly and nice.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse et son accueil. Cependant, plusieurs clients ont rencontré des enregistrements lents ou retardés, des surréservations ou des problèmes de réservation, des réponses lentes à leurs demandes et des erreurs occasionnelles de facturation.

Avis de voyageur à ce sujet

10

Dan

9 nov. 2025

·

A séjourné 1 nuit

Amazing friendly staff

Amazing friendly staff

8

Christine

7 juil. 2025

·

A séjourné 1 nuit

The room was standard fare for downtown Ottawa. Check in was incredibly slow and frustrating. Lots of construction around so it felt dirty going outside, but overall it was what I expected.

The room was standard fare for downtown Ottawa. Check in was incredibly slow and frustrating. Lots of construction around so it felt dirty going outside, but overall it was what I expected.

10

brent

21 mai 2024

·

A séjourné 1 nuit

The staff at check in were fantastic. Very friendly and showed real enthusiasm in how they were dealing with guests

The staff at check in were fantastic. Very friendly and showed real enthusiasm in how they were dealing with guests

10

Amanda

27 oct. 2025

·

A séjourné 2 nuits

I've stayed at this property a few times now, and always have a pleasant stay. The double queen room was very nice, and a very comfortable space to share for three of us. This is a bit quieter part of down town, so if you're looking to be RIGHT in the action, you'll perhaps leave disappointed. But I love how close you are to amenities while still enjoying a bit of peace. HUGE shoutout to the front desk staff -- they are truly amazing at their jobs!

I've stayed at this property a few times now, and always have a pleasant stay. The double queen room was very nice, and a very comfortable space to share for three of us. This is a bit quieter part of down town, so if you're looking to be RIGHT in the action, you'll perhaps leave disappointed. But I love how close you are to amenities while still enjoying a bit of peace. HUGE shoutout to the front desk staff -- they are truly amazing at their jobs!

2

Sergiy

10 oct. 2025

·

A séjourné 1 nuit

Horrible management. Check-in took 45 minutes. We were second in line. One person was there to check-in guests on a Saturday night - the front desk man was SO nice but poorly trained - rooms weren't ready by 9pm ( check-in was at 4pm) Manager charged me twice, a week later I still have not been refunded. Lovely hotel, nice room, great breakfast but the service was atrocious.

Horrible management. Check-in took 45 minutes. We were second in line. One person was there to check-in guests on a Saturday night - the front desk man was SO nice but poorly trained - rooms weren't ready by 9pm ( check-in was at 4pm) Manager charged me twice, a week later I still have not been refunded. Lovely hotel, nice room, great breakfast but the service was atrocious.

2

Tianfei

18 oct. 2025

·

A séjourné 1 nuit

They told me they are overbooked and can’t provide me the room that I booked, I asked another room in same hotel or other room in Hilton airport, they said no and arranged me in a very bad hotel nearby. Terrible experience

They told me they are overbooked and can’t provide me the room that I booked, I asked another room in same hotel or other room in Hilton airport, they said no and arranged me in a very bad hotel nearby. Terrible experience

8

Jon

24 juil. 2023

·

A séjourné 2 nuits

I requested some room service towels and had to call three times in 4 hours to get new towels

I requested some room service towels and had to call three times in 4 hours to get new towels

6

Vincent

12 oct. 2025

·

A séjourné 1 nuit

I reserved and prepaid in full a room with king sized bed and they did not honor my reservation and gave be a room with 2 smaller beds because i did not check in early enough (i checked in before 11pm on a Saturday)!!!!??? Then my room had k-cups in it for coffee but no coffee machine…anyway, quite disappointed and do not recommend as I find this way of doing business quite unprofessional

I reserved and prepaid in full a room with king sized bed and they did not honor my reservation and gave be a room with 2 smaller beds because i did not check in early enough (i checked in before 11pm on a Saturday)!!!!??? Then my room had k-cups in it for coffee but no coffee machine…anyway, quite disappointed and do not recommend as I find this way of doing business quite unprofessional

10

Mohamed

21 août 2024

·

A séjourné 2 nuits

Clean rooms and bedding, updated furnishings and showers, helpful and spacious reception. The restaurant food was good but the service was very poor- and to wait over an hour for a simple hamburger was disappointing!

Clean rooms and bedding, updated furnishings and showers, helpful and spacious reception. The restaurant food was good but the service was very poor- and to wait over an hour for a simple hamburger was disappointing!

8

Sébastien

26 oct. 2025

·

A séjourné 1 nuit

Check in very long we went away and cama back later because it was too long ! Pillows in the bed were very bad as well too soft.

Check in very long we went away and cama back later because it was too long ! Pillows in the bed were very bad as well too soft.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et agréable, avec un accès facile au Parlement, au marché ByWard et aux transports en commun. Certains notent la présence de chantiers de construction à proximité ou que les environs immédiats sont plus calmes que les rues les plus animées du centre-ville.

Avis de voyageur à ce sujet

10

Marie-Pier

3 sept. 2024

·

A séjourné 1 nuit

Emplacement idéal au centre-ville d’Ottawa, stationnement payant mais facile d’accès, avec option de sortie et entrée illimitée, belle chambre très propre, bien équipée et très confortable. Personnel très sympathique et serviable. Très bons petits déjeuners (buffet très variés), on y retournera assurément! Excellent rapport qualité/prix!

Emplacement idéal au centre-ville d’Ottawa, stationnement payant mais facile d’accès, avec option de sortie et entrée illimitée, belle chambre très propre, bien équipée et très confortable. Personnel très sympathique et serviable. Très bons petits déjeuners (buffet très variés), on y retournera assurément! Excellent rapport qualité/prix!

10

Melissa

15 juil. 2024

·

A séjourné 2 nuits

Great place to stay. Able to walk to Bluesfest and restaurants.

Great place to stay. Able to walk to Bluesfest and restaurants.

10

Eva

7 oct. 2025

·

A séjourné 3 nuits

Great location near downtown Ottawa. We were able to walk to the Rideau Center and government buildings. The hotel was clean and nice appearing.

Great location near downtown Ottawa. We were able to walk to the Rideau Center and government buildings. The hotel was clean and nice appearing.

10

Harmony

27 oct. 2025

·

A séjourné 2 nuits

Great location easy to get to lots of attractions and restaurants

Great location easy to get to lots of attractions and restaurants

10

Amanda

27 oct. 2025

·

A séjourné 2 nuits

I've stayed at this property a few times now, and always have a pleasant stay. The double queen room was very nice, and a very comfortable space to share for three of us. This is a bit quieter part of down town, so if you're looking to be RIGHT in the action, you'll perhaps leave disappointed. But I love how close you are to amenities while still enjoying a bit of peace. HUGE shoutout to the front desk staff -- they are truly amazing at their jobs!

I've stayed at this property a few times now, and always have a pleasant stay. The double queen room was very nice, and a very comfortable space to share for three of us. This is a bit quieter part of down town, so if you're looking to be RIGHT in the action, you'll perhaps leave disappointed. But I love how close you are to amenities while still enjoying a bit of peace. HUGE shoutout to the front desk staff -- they are truly amazing at their jobs!

10

R B

27 sept. 2025

·

A séjourné 1 nuit

Great for Parliament and ByWard Market!

Great for Parliament and ByWard Market!

10

Brian

28 avr. 2025

·

A séjourné 2 nuits

Great location

Great location

10

Ali

1 sept. 2024

·

A séjourné 2 nuits

Well-located property in the heart of downtown Ottawa. Minutes away from main attractions and walkable to the parliament.

Well-located property in the heart of downtown Ottawa. Minutes away from main attractions and walkable to the parliament.

10

Funso

14 nov. 2024

·

A séjourné 2 nuits

Convenient and safe location and availability of many options for shopping and tourism.

Convenient and safe location and availability of many options for shopping and tourism.

8

Torgom

23 août 2024

·

A séjourné 2 nuits

Nice location. Close to walk to Downtown Ottawa.

Nice location. Close to walk to Downtown Ottawa.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant et le salon sur place sont bien appréciés, et certains ont apprécié le service en chambre. Les commentaires sur le petit-déjeuner sont mitigés, avec des remarques fréquentes sur les prix élevés, le choix limité ou le réapprovisionnement, les plats froids et les heures d'arrêt précoces.

Avis de voyageur à ce sujet

8

Eugene

10 mai 2025

·

A séjourné 2 nuits

Love the location! Easy access to downtown. The “ Tulip” was amazing great service great food!!!!!

Love the location! Easy access to downtown. The “ Tulip” was amazing great service great food!!!!!

4

Vincent

26 oct. 2025

·

A séjourné 2 nuits

Conserve staff were very nice and helpful; the restaurant however was pathetic-overpriced and poor portions, and the buffet breakfast was no better than a motel. Condiments, syrup and milk were on short supply, and no fruit offered at all-I expect better for 23 dollars. Will not return

Conserve staff were very nice and helpful; the restaurant however was pathetic-overpriced and poor portions, and the buffet breakfast was no better than a motel. Condiments, syrup and milk were on short supply, and no fruit offered at all-I expect better for 23 dollars. Will not return

6

Nadia

24 juil. 2025

·

A séjourné 1 nuit

Déjeuner TRÈS ordinaire, pas digne d'un Hilton et surtout ne vaut pas ce prix. Pas de fruits frais coupés, pas de fromage, pas de condiments de base genre du miel! Et le jus d'orange est un mélange avec de l'eau vraiment artificiel. Peu de service pour remplir plats de service qui étaient souvent vide et tout le monde se dépêche à prendre de la vaisselle, car il en manquait toujours!

Déjeuner TRÈS ordinaire, pas digne d'un Hilton et surtout ne vaut pas ce prix. Pas de fruits frais coupés, pas de fromage, pas de condiments de base genre du miel! Et le jus d'orange est un mélange avec de l'eau vraiment artificiel. Peu de service pour remplir plats de service qui étaient souvent vide et tout le monde se dépêche à prendre de la vaisselle, car il en manquait toujours!

8

Gabrielle

15 déc. 2025

·

A séjourné 2 nuits

Room was lovely, only a soaker tub would have made it that much better. Staff went above and beyond and fave us a room with a beautiful view of the river/war museum and all the pretty christmas lights in between. The buffet breakfast is a bit costly as it seemed to be a regular continental breakfast offered for free at other hotels.

Room was lovely, only a soaker tub would have made it that much better. Staff went above and beyond and fave us a room with a beautiful view of the river/war museum and all the pretty christmas lights in between. The buffet breakfast is a bit costly as it seemed to be a regular continental breakfast offered for free at other hotels.

10

Joanne

7 juil. 2023

·

A séjourné 2 nuits

This is a beautiful, clean hotel. The staff if friendly and professional. The bar is lovely and convenient with friendly staff. Easy access to breakfast in the morning. Would highly recommend staying here.

This is a beautiful, clean hotel. The staff if friendly and professional. The bar is lovely and convenient with friendly staff. Easy access to breakfast in the morning. Would highly recommend staying here.

10

BARIS

13 nov. 2023

·

A séjourné 1 nuit

We loved how nice and clean the whole property and the rooms were. The hotel restaurant was a lot better than expected and the service at the restaurant was top notch! Shout out to Brayden.

We loved how nice and clean the whole property and the rooms were. The hotel restaurant was a lot better than expected and the service at the restaurant was top notch! Shout out to Brayden.

8

Dave

17 févr. 2023

·

A séjourné 1 nuit

The front desk service was a little on the slow side. Cost of breakfast buffet was too high. Room was clean and quiet.

The front desk service was a little on the slow side. Cost of breakfast buffet was too high. Room was clean and quiet.

8

Stephanie

12 mai 2025

·

A séjourné 2 nuits

All the staff we interacted with went above and beyond, especially the man who checked us in. It was very busy when we arrived and our room wasn't quite ready but he really made us feel welcome, and got us into our room as quickly as possible. We also ordered room service and it was absolutely delicious! The restaurant food was great, and good value for such great quality. The food arrived at our room quickly and warm

All the staff we interacted with went above and beyond, especially the man who checked us in. It was very busy when we arrived and our room wasn't quite ready but he really made us feel welcome, and got us into our room as quickly as possible. We also ordered room service and it was absolutely delicious! The restaurant food was great, and good value for such great quality. The food arrived at our room quickly and warm

8

Carmen

6 déc. 2024

·

A séjourné 2 nuits

I enjoyed my stay at the Hilton Garden Inn location and found everything from staff to facilities to parking underground to getting around very enjoyable. The only thing that they should improve on is the time for breakfast. I came down at 9:30am and was told that they no longer serve breakfast. I was shocked and went across to Delta hotel for breakfast for both the days I was there. They should serve breakfast until at least 10:30am.

I enjoyed my stay at the Hilton Garden Inn location and found everything from staff to facilities to parking underground to getting around very enjoyable. The only thing that they should improve on is the time for breakfast. I came down at 9:30am and was told that they no longer serve breakfast. I was shocked and went across to Delta hotel for breakfast for both the days I was there. They should serve breakfast until at least 10:30am.

4

Tom

7 mai 2025

·

A séjourné 1 nuit

Hotel was wonderful. We were very disappointed in the food. Went down for breakfast and chose the $25p/person buffer to find all the hot food stone cold, several of the items were empty and nobody filled it the 45min we were there. Long line ups for waffle machine and it was burnt on outside and raw in middle. I spoke to the hostess and she told me there was nothing she could do. We paid $85 for 3 of us for breakfast and ate cold food, leaving most of it on our plate.

Hotel was wonderful. We were very disappointed in the food. Went down for breakfast and chose the $25p/person buffer to find all the hot food stone cold, several of the items were empty and nobody filled it the 45min we were there. Long line ups for waffle machine and it was burnt on outside and raw in middle. I spoke to the hostess and she told me there was nothing she could do. We paid $85 for 3 of us for breakfast and ate cold food, leaving most of it on our plate.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Chloé

il y a 2 semaines

·

A séjourné 1 nuit

L'hotel est très propre, les employés sont aidants et accomodants. Le stationnement est facilement accessible et une fois la voiture stationnée il n'est pas nécéssaire de la ressortir pour faire des activitiés où visites vu la proximité des restaurants, magasins et attraits touristiques. Nous sommes très satisfaits de notre séjour.

L'hotel est très propre, les employés sont aidants et accomodants. Le stationnement est facilement accessible et une fois la voiture stationnée il n'est pas nécéssaire de la ressortir pour faire des activitiés où visites vu la proximité des restaurants, magasins et attraits touristiques. Nous sommes très satisfaits de notre séjour.

10

Claudia K

9 août 2026

·

A séjourné 1 nuit

Bien situé , Parlement, Bank street, Spark street, quelques minutes de marche du Canal Rideau. Stationnement la porte d'à côté ( max 5pieds 9 pouces de hauteur pour entrer et sortir ) . Chambre propre, frigo , cafetière , micro-ondes. Savon shampoing revitalisant et lotion ( belle odeur ) Reception ( ultra gentil et souriant ) Parfait, Premier choix à notre retour

Bien situé , Parlement, Bank street, Spark street, quelques minutes de marche du Canal Rideau. Stationnement la porte d'à côté ( max 5pieds 9 pouces de hauteur pour entrer et sortir ) . Chambre propre, frigo , cafetière , micro-ondes. Savon shampoing revitalisant et lotion ( belle odeur ) Reception ( ultra gentil et souriant ) Parfait, Premier choix à notre retour

8

Aymeric

3 août 2026

·

A séjourné 1 nuit

tres bonne experience. le seul bemol : les cuisines fermees a 21h...

tres bonne experience. le seul bemol : les cuisines fermees a 21h...

10

Kathy

16 juil. 2026

·

A séjourné 1 nuit

L’hôtel était conforme à nos attentes.

L’hôtel était conforme à nos attentes.

6

alexandre et melissa

26 mai 2026

·

A séjourné 2 nuits

Le plafond de la salle de bain a tombé sur la tete de ma fille du a un degat d'eau

Le plafond de la salle de bain a tombé sur la tete de ma fille du a un degat d'eau

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $273	18 $200	19 $268
20 $169	21 $342	22	23	24 $386	25 $330	26
27 $178	28 $216	29 $216	30 $261

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 19 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 19 ans
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
Les chambres insonorisées ne sont pas garanties
Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et des barrières de fenêtre
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est gratuit pour un maximum de 4 enfants âgés de 12 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Seules les personnes enregistrées peuvent accéder aux chambres.

Parking avec hauteur limite.

Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner complet coûte environ 20.95 CAD par personne
Frais pour le parking couvert en libre-service : 28.25 CAD par nuit (entrées/sorties libres)
Animaux de compagnie : 70 CAD par hébergement et par séjour, 70 CAD max. par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.