Firstly the Positives - Plenty of onsite parking - very good for Oxford - The Staff were really friendly Now the rest - We planned to eat at the hotel in the evening, however not only was the restaurant fully booked so you could only eat in the bar area, it was a set Valentines menu with a very limited choice, so we ended up eating out :-( - The Room was up 2 flights of narrow stairs with no lift......not ideal for carrying loads of luggage - Breakfast - although the continental element is free to browse and serve yourself, the rest is order specific which didnt allow for flex so much, and also if you wanted anything over a tea/coffee (Cappuccino/latte) it was an additional £2 - The Tea & Coffee facilities in the room were hidden away in a bottom drawer on a tray which made it tricky when trying to get it out Overall, I struggled to see where the 4 star rating has come from, personally, I have had a better experience in a number of 3 star hotels
Firstly the Positives - Plenty of onsite parking - very good for Oxford - The Staff were really friendly Now the rest - We planned to eat at the hotel in the evening, however not only was the restaurant fully booked so you could only eat in the bar area, it was a set Valentines menu with a very limited choice, so we ended up eating out :-( - The Room was up 2 flights of narrow stairs with no lift......not ideal for carrying loads of luggage - Breakfast - although the continental element is free to browse and serve yourself, the rest is order specific which didnt allow for flex so much, and also if you wanted anything over a tea/coffee (Cappuccino/latte) it was an additional £2 - The Tea & Coffee facilities in the room were hidden away in a bottom drawer on a tray which made it tricky when trying to get it out Overall, I struggled to see where the 4 star rating has come from, personally, I have had a better experience in a number of 3 star hotels