Impiana Beachfront Resort Patong, Phuket

Super beliggenhed, på Patong strand. venlig og imødekommende personale, god service. Men hotellet bæger præg af at det har været lukket ned i 2 år på grund af covid-19. så mange ting trænger til at blive renoveret eller lavet i stand. men da der var stort nedslag i prisen, kan det retfærdigøre manglerne. men hvis det havde kostet den normale pris er hotellet alt for dyrt,

Det var et dejligt ophold med sødt personale. Udgang lige til stranden. Meget opmærksom service ved morgenmadsbuffeten. Der var dog mange myg om aftenen

Beliggenhet på stranden er super, men det trenger oppussing. Spesielt ved bassenget. Frokosten var ok men bacon og skikkelig appelsinjus mangler.

Awesome location, sit by the pool and the beach is a step away with stunning views across Patong bay. Walk out the front door and you’re straight into the fun and life of Patong. If you’re bothered by loud music then certain rooms won’t be good for you as the club next door is loud. We were in those rooms but didn’t mind it at all :-)

The property has excellent location on the beach and in the middle of the Patong market, best of both worlds, the room allocated was excellent. However I feel the front desk staff need to be more hospitable in nature and behavior towards the guest. Every request like early chek in, request for room cleaning etc is met with some if's and but's by the front desk staff rather than a "certainly will get it done" attitude. They feel more like bureaucrats sitting on desks when one approaches with some request. An example I requested room cleaning the staff said "it will be in a queue as they are cleaning other rooms" There is a way to convey the same message in a different way to the guest. HOSPITALITY !!!