Impiana Beachfront Resort Patong, Phuket

En general lo mejor del hotel es su ubicación y la cercanía que tiene el hotel con la alberca y la playa es bastante cómodo..... Lo recomendaría El buffete que tienen es bastante bueno

HOTEL FRENTE AL MAR

El servicio es muy amable y atento, buscan mantener limpio, pero esta muy maltratado, urge mantenimiento y limpieza profunda, habitaciones y baños muy deteriorados. Lo salva la amabilidad del personal y el buen A/C

Awesome location, sit by the pool and the beach is a step away with stunning views across Patong bay. Walk out the front door and you’re straight into the fun and life of Patong. If you’re bothered by loud music then certain rooms won’t be good for you as the club next door is loud. We were in those rooms but didn’t mind it at all :-)

The property has excellent location on the beach and in the middle of the Patong market, best of both worlds, the room allocated was excellent. However I feel the front desk staff need to be more hospitable in nature and behavior towards the guest. Every request like early chek in, request for room cleaning etc is met with some if's and but's by the front desk staff rather than a "certainly will get it done" attitude. They feel more like bureaucrats sitting on desks when one approaches with some request. An example I requested room cleaning the staff said "it will be in a queue as they are cleaning other rooms" There is a way to convey the same message in a different way to the guest. HOSPITALITY !!!