Name: Holiday Inn Express Portsmouth Gunwharf Quays by IHG
Address: The Plaza, Portsmouth, Hampshire (condado), GB
Price range: 69 US$–232 US$ per night
Rating: 8.05

Opiniones de los huéspedes

En Holiday Inn Express Portsmouth Gunwharf Quays by IHG, los viajeros elogian constantemente su ubicación céntrica y el personal amable, al tiempo que señalan que las habitaciones son anticuadas, existen problemas de mantenimiento intermitentes y suelen producirse cortes de aire acondicionado que han provocado noches cálidas y, a veces, ruidosas.

El desayuno está incluido y a menudo se considera bueno y con mucha variedad, aunque varios huéspedes lo encontraron concurrido en las horas punta o inconsistente en calidad. El aparcamiento a través del aparcamiento adyacente es una ventaja popular, y muchos mencionan descuentos en tiendas y restaurantes. Espere una base conveniente y económica con comodidad variable según la habitación y las condiciones.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El aparcamiento es cómodo a través del aparcamiento adyacente con validación del hotel, y hay un bar en las instalaciones. Algunas reseñas informan de problemas con el ascensor y aclaran que no hay piscina a pesar de que algunas listas lo indican.

Reseñas de huéspedes relacionadas

10

James

11 oct 2025

·

Se alojó 3 noches

Perfect location for a stay close to family who live in Southsea. Everything we needed, including a bar to relax for an hour before bed. Free coffee and water in reception was awesome. All amenities on the doorstep in a wonderful safe environment. I would stay here every time.

10

Elizabeth

24 ago 2025

·

Se alojó 2 noches

Excellent location for the Victorious Festival, right by the station and easy to walk to the festival. Bar open late too which was brilliant for us all.

6

Neville

28 ago 2025

·

Se alojó 1 noche

Air con broken Lifts broken Insecure luggage storage

8

Julie

8 ene 2025

·

Se alojó 1 noche

Basic but exactly what you need - decent bed, good shower, solid breakfast. Parking is not clear but if you enter the shopping centre carpark (next door) the staff at reception can validate your ticket for you.

10

John

17 abr 2025

·

Se alojó 1 noche

You can leave your car in the multi story car park & easy to get to the hotel,we have stayed here many times

6

Jilann

11 ago 2025

·

Se alojó 4 noches

The staff were excellent - went out of their way to make up for the facilities of the hotel. The AC was broken and small fans were placed in the hotel to try and move the air. The elevator call button on the third was broken so you had to

6

Chris

23 ago 2025

·

Se alojó 1 noche

Location is fantastic and the parking is good. Air-con in the hotel not working, lift on 3rd floor not working, lock and handle on room window was missing ( potentially dangerous for kids!)

6

Brett

22 feb 2023

·

Se alojó 1 noche

Service and staff were excellent. Great location and lots of discounts available on food/retail outlets nearby. Hotel.com state the hotel has a pool but it doesn’t. This was one of the main reasons for me booking it so was let down from that point of view but think it must be a hotels.com issue

10

Tracey

2 ago 2025

·

Se alojó 2 noches

One of the best holiday Inns I have stayed at. The free breakfast was a real plus as was the free parking for 24hrs followed by parking for £2 a day. For Portsmouth you can’t beat this hotel. Would highly recommend!

10

Paul

30 mar 2025

·

Se alojó 1 noche

Excellent check in service - fast and very polite. Room - couldn’t get tv to work. Reception staff came up and fixed it - Aerial was unplugged. Lovely breakfast. Very busy hotel due to great location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y las áreas comunes limpias, pero los comentarios recurrentes mencionan alfombras manchadas, moho o cal en los baños, accesorios rotos, olores a humedad y detalles ocasionales de limpieza no realizados.

Reseñas de huéspedes relacionadas

8

Lucy

7 jul 2024

·

Se alojó 2 noches

Hotel is in a great location and parking is free for first 24 hours and then £2 a day thereafter. Breakfast area is quite small so gets very busy at peak times but was happy with choice of food. Although both days bananas were old and bruised which surprises me with such a high turnover. Room is comfortable, bed is on wheel and squeaks a bit but fine. Nice to have choice of pillows. Bathroom is a bit tired and needs a really good deep clean.

4

Andrea

21 sept 2025

·

Se alojó 1 noche

The location of the hotel is excellent for shopping. However, the hotel itself is disappointing. One room had 5p on floor showing the lack of cleaning and toilet bowl was unclean. The view from the window was of bins and the AC wasn’t working so we were given a filthy fan as a substitute measure. The breakfast time was so busy we couldn’t find a seat for all 4 of us, we’d purchased two rooms for two couples. The breakfast was okay but cheap ingredients and seemed staff could not keep up with service. The worst part was the bed was so small, soft and lumpy. None of us slept well. We frequently stay in hotels and they are often at the higher end, yet the cost of this we would have expected at the very least comfort and cleanliness.

8

Margaret

23 feb 2025

·

Se alojó 2 noches

Staff were kind and so helpful. Had a fabulous break away Our bathroom sink was cracked and a bit off putting as over time the cracks had discoloured and looked rather grimy.

4

Dominique

30 ene 2025

·

Se alojó 2 noches

Location is ok, However it looks old when you arrive. Cleanliness is not sure in the bedroom. The cleanings was not well achieved before we arrived. Bathroom is old aged. Unable to use TV, and it even stayed ON all night !!

6

Thomas

2 oct 2024

·

Se alojó 1 noche

Mold in shower

8

Denise

20 feb 2025

·

Se alojó 3 noches

We had a lovely stay. Staff friendly and breakfast was very good. The only downside was the cleaning of the rooms we found dirty tissues at the back of the bed and water still Left in the kettle

6

RJ

9 oct 2025

·

Se alojó 1 noche

Overnight stay. Friendly welcome. Room ok, but evidence that cleaning was rushed (some marks on surfaces), wine stain on carpet, sink cracked. Good breakfast and car parking options.

4

Sarah

19 jun 2025

·

Se alojó 2 noches

Warn people that air conditioning isn't working before they arrive. The hotel is tired and needs improvements. For example, in our room, the bathroom ceiling had only been half painted and was suffering from damp/mould. The beds have been over used and poor quality. Marks on the walls and stains on the carpets. No coffee table or chair in room.

8

Eleanor Jill

6 ago 2024

·

Se alojó 1 noche

Staff really helpful and friendly. Hotel needs a bit of sprucing up though. Furniture needs updating, bed wasn’t comfortable and couldn’t shut the window. Bathroom needs updating. One night was enough.

2

Robert

4 jul 2024

·

Se alojó 1 noche

Nice staff, good location but the room was falling apart. Black mould & thick limescale in bathroom, window handle broken, chair stained and filthy. Worst of all an electrical plate with a cover hanging off seemed a potential danger for kids with small fingers.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son funcionales pero anticuadas y varían en tamaño; los problemas recurrentes incluyen aire acondicionado o ventilación rotos o ineficaces, camas pequeñas o incómodas y ruido de la vida nocturna cercana o áreas de servicio. Algunas habitaciones también tenían cerraduras de ventanas defectuosas o un número limitado de enchufes.

Reseñas de huéspedes relacionadas

6

jarrett

23 sept 2025

·

Se alojó 2 noches

The AC was out in the hotel. That was not told to us at check in. After a very uncomfortable nights rest, we ask for maintenance to come check our AC. We were told that it is out across the hotel & we should have been told at check in. Based on the conversation, I believe the AC has been out for a while. We were told we could open the window but that did not help at all. When we ask about a partial refund we were told to reach out to hotels.com. We also asked about checking out to find a hotel with AC but we were told that we could not get a refund. To say that the hotel has AC when it is broken is false advertising. It is a convenient location for shops & restaurants.

6

Sudheer

11 mar 2025

·

Se alojó 1 noche

Nothing unique-Tired property with stained carpets, Etc Functional

6

Kai Lee

31 oct 2025

·

Se alojó 1 noche

Ventilation in room simply does not work. Temperature fixed at 35degrees all night Informed night reception, who advised to just switch off if too hot! ie, no air in room. Fantastic check in staff, friendly service at breakfast, but room is not comfortable for this reason.

6

Anne

18 sept 2025

·

Se alojó 2 noches

A bit disappointing this time. Air conditioning not working - they had put fans in rooms and had water to help yourself to. Not the greatest experience with staff who seemed overworked. Breakfast both days was poor. Cooked food was overcooked and dry. Bread and pastries were dry. Slow to replace items as guests used them. Coffee machine was terrible. The room was fine. No sockets by the bed - there was a usb charging point but this didn’t work. At over £200 per night this seemed very expensive for what we got. The location is great and car parking works well - just remember to get your ticket validated.

8

Alan

10 jun 2025

·

Se alojó 4 noches

Window would close but would not lock, as handle was missing. Due to room being directly opposite nightclub, this was a problem with noise Saturday and Sunday while trying to sleep. Otherwise a very enjoyable stay.

10

Darren

16 oct 2025

·

Se alojó 2 noches

Hotel service very good, friendly staff, great breakfast choices and easy to get about locally. However bed was terrible, felt like springs broken and could not sleep very well.

4

David

23 jun 2025

·

Se alojó 1 noche

No air conditioning working. Room was stifling, never slept a wink. Really think some reduction in the price should have been made to compensate. If we had know we would have gone somewhere else.

8

Sarah

24 oct 2023

·

Se alojó 1 noche

Hotel is in a great location to the outlet centre and historical dockyard. Good service and breakfast choice. We stayed on a Saturday night and our room was opposite clubs and bars so it was very noisy.

8

James

26 sept 2025

·

Se alojó 2 noches

The staff were great. The room was clean and comfortable. I wish that there were electrical outlets near the bed but there were not. Also, on one evening the Liquorist Pub across from one side of the hotel became a disco. It was open till 3:00 am and you could hear the heavy beat of the music till then.

6

Sarah

22 jun 2025

·

Se alojó 1 noche

No working air conditioning and put in a room with no window. Very hot and stuffy on the hottest day of the year. Told my only option was to book elsewhere, but no close hotels left and it was already 9pm as I was travelling for work and had a very long day, up since 5am and just wanted to get dinner not do more travelling and sorting a new last minute reservation. They did move me to another room with a window that opened after I insisted the room was not suitable in the heat, but offered no compensation. There was no warning about the broken AC on hotels.com at the point of booking. The internet was slow and it meant I struggled to even browse for other locations or hotels and was stressful to arrive into this environment. At breakfast, as a solo traveller I needed to eat alone, but when I got up to go to the buffet they took away my juice and coffee even though my bag was at the table and it was frustrating that their staff did this and meant I felt I couldn't get up to get more juice in case they also cleared my food

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable y servicial, con personal que ofrece consejos, salidas tardías y reparaciones rápidas; sin embargo, la comunicación sobre problemas importantes como el corte de aire acondicionado y los retrasos ocasionales en el check-in generó críticas.

Reseñas de huéspedes relacionadas

4

Matthew

22 oct 2023

·

Se alojó 2 noches

We stayed in room 321 and twice I reported the ac wasn’t working and was promised a fan or someone to fix it and never happened then housekeeping left our door open with all our possessions in the room for an entire day whilst we were out . Tried to report this at reception but just said oh ok . Really poor service the room was so hot we couldn’t sleep

6

Anne

18 sept 2025

·

Se alojó 2 noches

A bit disappointing this time. Air conditioning not working - they had put fans in rooms and had water to help yourself to. Not the greatest experience with staff who seemed overworked. Breakfast both days was poor. Cooked food was overcooked and dry. Bread and pastries were dry. Slow to replace items as guests used them. Coffee machine was terrible. The room was fine. No sockets by the bed - there was a usb charging point but this didn’t work. At over £200 per night this seemed very expensive for what we got. The location is great and car parking works well - just remember to get your ticket validated.

10

Esther

8 feb 2024

·

Se alojó 1 noche

Staff were fantastic, went above and beyond to make it a great stay.

4

Nancy

27 jul 2025

·

Se alojó 1 noche

Very disappointing stay. The AC was out in the hotel. The common areas (hallways, breakfast area) were unbearably hot. Our room was OK with the windows open and fan but we couldn’t sleep with the noise coming in from the busy restaurant and club area surrounding the hotel. Although we checked with the staff when we arrived at 9:00 am, and again at 1:00 pm we weren’t notified about the AC problem until we checked in at 3:00, leaving us little to no time to make alternative reservations for the night. When we checked in at 3:00 our room wasn’t ready. We needed to wait in hot breakfast area until about 3:45. Sofa was stained, rest of the room was ok. Not a good stay, would not come back.

10

Heidi

26 ago 2025

·

Se alojó 3 noches

Staff was exceptional!

10

Ewen

29 oct 2025

·

Se alojó 1 noche

We were able to check in at 11:30am which was great, could then checkout the shops nearby. Very helpful staff. Great breakfast offering.

10

Dean

7 nov 2024

·

Se alojó 2 noches

The staff are brilliant at this hotel so friendly.

10

Pifel

5 ene 2025

·

Se alojó 1 noche

I had a wonderful stay at this hotel! The receptionist was incredibly helpful and friendly, going above and beyond to make my visit comfortable. They even offered me a free late check-out, which was such a thoughtful gesture. The service was top-notch, and I truly appreciated the warm and accommodating attitude of the staff. Highly recommend staying here!

2

Muriel

10 nov 2025

·

Se alojó 4 noches

On arriving to the hotel in the evening, it took the receptionist took 30mins to find my booking which was frustrating, despite showing them my booking confirmations and receipts . After finally getting my key I was then told there was no hot water at the hotel. There was mention of moving to another hotel but after a 14hr day working I didn’t want to travel more, and had no transport to get me there. I was assured it would be fixed ASAP but woke up in the morning to the water still being cold. An awful start to my stay.

10

Paul

30 mar 2025

·

Se alojó 1 noche

Excellent check in service - fast and very polite. Room - couldn’t get tv to work. Reception staff came up and fixed it - Aerial was unplugged. Lovely breakfast. Very busy hotel due to great location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente base céntrica dentro de Gunwharf Quays, a pocos pasos de tiendas, restaurantes, el Astillero Histórico y conexiones de transporte. Varios críticos advierten que la vida nocturna y las operaciones tempranas cercanas pueden causar un ruido considerable en algunas habitaciones.

Reseñas de huéspedes relacionadas

10

John

1 oct 2025

·

Se alojó 3 noches

Ideal central hotel, close to shops and museum.

10

Elizabeth

24 ago 2025

·

Se alojó 2 noches

Excellent location for the Victorious Festival, right by the station and easy to walk to the festival. Bar open late too which was brilliant for us all.

8

Michael

2 jul 2025

·

Se alojó 2 noches

Great property close to Portsmouth Harbor.

10

Michelle

4 oct 2025

·

Se alojó 1 noche

Easy walk from The Hard interchange bus station. Plenty of shops and restaurants nearby. A great pre-cruise hotel in Portsmouth. Also, on cruise day there are plenty of taxis at The Hard, no need to book a rideshare.

8

Maria Laura

28 abr 2025

·

Se alojó 1 noche

Perfect location to explore the best area in Portsmouth! Also parking included is very useful!

10

SUSAN

5 abr 2025

·

Se alojó 2 noches

Very central hotel for the quays and ferries to Gosport and Isle of Wight. Designer shopping outlet on quays. Many restaurants.

10

William

4 ago 2023

·

Se alojó 2 noches

The location is ideal for touring the waterfront historical sites in Portsmouth. A short walk from the train and bus terminals, a bit further to the Historic Dockyards, and a short cab ride to the D-Day Museum. Plus a large array of restaurants and upscale shops on the Gunwharf Quays.

8

Sarah

29 abr 2025

·

Se alojó 1 noche

Perfect location for shopping

4

Mira

13 abr 2025

·

Se alojó 1 noche

We had the worst night of sleep we ever had at a hotel. We chose this hotel because there weren't that many options in Portsmouth. We were given a room directly in front of the loud and obnoxious late hours club, and the window was broken, so we weren't able to close the window completely. The music was blasting until 1 a.m. and there were drunken people shouting at about 4 a.m. We had one of the youngest children in the hotel, and they decided to give us this room on the first floor. When I asked the front desk and maybe manager about it, there was a collective shrug and no apologies or trying to make it better. Don't stay here if you want a good night's sleep.

8

Sarah

24 oct 2023

·

Se alojó 1 noche

Hotel is in a great location to the outlet centre and historical dockyard. Good service and breakfast choice. We stayed on a Saturday night and our room was opposite clubs and bars so it was very noisy.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno está incluido y a menudo se describe como sabroso y con buena variedad, y el personal puede atender las necesidades dietéticas; aun así, varias reseñas informan que algunos platos están fríos o demasiado cocidos, una reposición lenta y aglomeraciones en las horas punta.

Reseñas de huéspedes relacionadas

8

Fiona

7 nov 2025

·

Se alojó 1 noche

Lovely staff and a delicious breakfast

6

Anne

18 sept 2025

·

Se alojó 2 noches

A bit disappointing this time. Air conditioning not working - they had put fans in rooms and had water to help yourself to. Not the greatest experience with staff who seemed overworked. Breakfast both days was poor. Cooked food was overcooked and dry. Bread and pastries were dry. Slow to replace items as guests used them. Coffee machine was terrible. The room was fine. No sockets by the bed - there was a usb charging point but this didn’t work. At over £200 per night this seemed very expensive for what we got. The location is great and car parking works well - just remember to get your ticket validated.

10

Ewen

29 oct 2025

·

Se alojó 1 noche

We were able to check in at 11:30am which was great, could then checkout the shops nearby. Very helpful staff. Great breakfast offering.

10

Sheila

31 jul 2025

·

Se alojó 1 noche

This was a brief stay but the hotel was excellent. Staff were super helpful. Room was very clean and had everything we might need including iron. Very comfortable. Breakfast was included and very tasty with lots of options. Didn’t like coffee but seems to be same in many hotels using the type of machine they have. Great location and easy parking. Highly recommend.

10

Katie

20 may 2024

·

Se alojó 1 noche

We had a fantastic stay. The location of this hotel is brilliant for all Gunwharf has to offer. The eateries discount with the key card was much appreciated when dining at Wagamama. The staff make this hotel- they are fabulous and the customer service we received was excellent. We are always apprehensive at breakfast being vegan and 1 vegan and gluten free but it was a wonderful experience. At check in, the lady was awesome checking our dietary, getting soya milk etc the room has lovely soak superfood vegan toiletries and the guy at breakfast was so accommodating checking all the allergy list to make sure everything I was eating was ok … he even googled the brand to triple check the ingredients for me… superstar staff 🌟

10

Sarah

9 nov 2025

·

Se alojó 2 noches

Room was clean, comfortable and quiet. Breakfast selection brilliant. Staff very friendly and helpful will be booking again

10

Helen

28 abr 2025

·

Se alojó 1 noche

Overall an excellent location. The breakfast could be improved a little. In general, it was a good choice.

8

Cathryn

22 nov 2024

·

Se alojó 3 noches

Good location, comfortable room. Breakfast was disappointing.

8

Bo Yiu

14 abr 2025

·

Se alojó 1 noche

Good location, shops and restaurants are around. Rooms are good and staffs are great. Breakfast is not great it doesn’t have salad, croissants are cold and no refill when table is empty.

10

Paul

30 mar 2025

·

Se alojó 1 noche

Excellent check in service - fast and very polite. Room - couldn’t get tv to work. Reception staff came up and fixed it - Aerial was unplugged. Lovely breakfast. Very busy hotel due to great location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	115 US$
febrero	129 US$
marzo	126 US$
abril	138 US$
mayo	142 US$
junio	154 US$
julio	175 US$
agosto	163 US$
septiembre	168 US$
octubre	133 US$
noviembre	134 US$
diciembre	127 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $191	20 $209	21 $202	22 $140	23 $150	24 $178
25 $113	26 $164	27 $131	28 $147	29 $107	30 $105	31 $125

DO	LU	MA	MI	JU	VI	SA
1 $74	2 $106	3 $141	4 $113	5 $95	6 $113	7 $175
8 $76	9 $97	10 $126	11 $115	12 $90	13 $96	14
15 $74	16 $103	17 $163	18 $121	19 $82	20 $95	21 $232
22 $69	23 $100	24 $160	25 $107	26 $165	27 $173	28
29 $77	30 $92

Holiday Inn Express Portsmouth Gunwharf Quays by IHG

Precios para Holiday Inn Express Portsmouth Gunwharf Quays by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Habitación estándar, 1 cama doble (with Free Hot Breakfast & View)

Habitación estándar, 2 camas individuales (with Free Hot Breakfast)

Habitación estándar (with Free Hot Breakfast)

Habitación, 1 cama doble, accesible para personas con discapacidad (with Free Hot Breakfast)

Habitación estándar, 1 cama doble con sofá cama (with Free Hot Breakfast)

Reseñas de los huéspedes sobre Holiday Inn Express Portsmouth Gunwharf Quays by IHG

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Opiniones de los huéspedes

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