Name: Holiday Inn Portsmouth by IHG
Address: Pembroke Road, Portsmouth, Hampshire (amt), GB
Price range: 52 US$–193 US$ per night
Rating: 7.68

Hvad siger gæsterne

På Holiday Inn Portsmouth by IHG fremhæver gæster ofte det venlige personale og den gode beliggenhed i gåafstand fra havnefronten og Gunwharf Quays, mens de rapporterer om varierende vedligeholdelse og drift, med trætte områder og tjenester, der kan virke belastede i travle perioder.

værelserne varierer i størrelse og stand, og mange har små badeværelser, forældet indretning og tilbagevendende fejl på aircondition, hvilket efterlader områderne ubehageligt varme, samt lejlighedsvis mangel på varmt vand. Svømmebassinet er værdsat, men jacuzzi- og sauna/dampfaciliteterne er ofte ude af drift eller lukkede, og dele af området føles slidt. Morgenmaden er generelt god, men der er ofte køer og udsolgte varer, middagsservicen kan være langsom, og der er begrænset parkering på stedet, hvor gadeparkeringstilladelser bruges, når den lille parkeringsplads er fuld. Bedst egnet til rejsende, der prioriterer beliggenhed og pooladgang over poleret finish.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæsterne værdsætter poolen, men jacuzzi- og sauna/dampfaciliteterne er ofte ude af drift, og området har steder, der ser slidte ud. Parkering på stedet er meget begrænset, og der bruges ofte gadeparkeringstilladelser, når parkeringspladsen er fuld.

Relaterede gæsteanmeldelser

8

Sarah

16. nov. 2025

·

Overnattede 1 nat

We enjoyed our stay this weekend. Friendly efficient staff, comfortable room, great pool and lovely breakfast. The only complaint would be we booked a room for 2 adults and 2 kids - so they had a sofa bed to sleep on - it was really uncomfortable so they kept fidgeting around- very creaky and so none of slept really. Be good to upgrade those or put two double beds in. It didn’t spoil the stay.

8

Elaine

4. aug. 2025

·

Overnattede 1 nat

Good location for walking to the shopping centre or Southsea. Car park wasn't big enough, but you can hire a permit to park nearby. Friendly staff.

6

Mark

7. sep. 2025

·

Overnattede 2 nætter

We stayed for 2 nights for a family get together. The hotel def needs some TLC. Our room was clean, so no issues there, but the public areas were very 'shabby'. The toilets near the swimming pool and conference rooms were poor. There was no soap, and many of the taps were not working. The biggest issue is breakfast on a Saturday/Sunday as the dining room cant cope with the number of guests in terms of seating, so there was a long queue waiting for tables and once inside, we encountered further queues waiting for food to be brought out. There was also a lack of dishes available or cereals/fruit. My husband and son were also disappointed with the beer. It was flat and the taste wasn't the best. Overall, the hotel was OK for the two nights, but I wouldn't stay again.

2

Charlie

30. okt. 2024

·

Overnattede 5 nætter

My reccomendation is, Do not book this hotel SPA is miss advertised. They do not have a spa person or area. Steam room and sauna are not working properly. Jacuzzi hasn't been working for 8 months not sure if it is yet Facilities are dirty and old and broken. Just look for yourseves. Staff not acknowledging any complaints neither are they within there own 48hr SLA. Customer service at hotel and remote don't respond and ignore. We checked out with a long line of complaints in front of us. Hotel staff were refunding car park to get rid of customers rather than delayed with issues reported. They advise they can't do anything to help yet they don't help remotely. Still not heard back now from customer service been two weeks since raising complaint. As Expedia keep asking for me to review I will. :) Breakfast is a total joke quality and price. £16.95 Just walk up road to small local places much cheaper and much better. £7 for a pint at bar. My advice book the ibis. Half the price and brand new. Go to an actual spa, pool etc as this place is not what's advertised. I would rate this a 2.5 star hotel. I spend most my time in hotels and I couldn't believe how bad this Is for the price.

10

Nicola

9. okt. 2025

·

Overnattede 1 nat

I enjoyed an early swim noting a reasonable sized pool and that the cleanliness was good. I was able to use the jacuzzi, steam and sauna room also available. All staff were friendly and helpful. The bedroom was good and bathroom although the temperature was quite warm. Tried to alter it but with no luck.

10

Hannah

31. maj 2025

·

Overnattede 2 nætter

Great family room, very spacious. Good breakfast and nice pool facilities.

8

Sandra

11. sep. 2025

·

Overnattede 1 nat

Breakfast very good, lots of variety, good alternative options, nice environment to eat in. Dinner very good value, mostly tasty. Service by front of house at dinner - exceptional, lovely manner and very attentive, fast service. Pool and Spa facilities okay, but could be improved aesthetically with mood lighting & music to enhance relaxing atmosphere. Jacuzzi too cold and on switch too far away, changing room floor needed cleaning. Premium room seemed very similar to standard room. Mistake made with my booking which was easily corrected, however, was still given a double instead of twin room. Bed a bit too firm and could still hear outside noise from top floor. Lovely views though across Southsea and Solent. Shower good although inside a bath. Room facilities good with complementary snacks & drinks in premium room. Very friendly front desk and spa staff. Bar and dining area nice and well kept - modern. Overall comfortable stay in nice location with very close to bus stops into Portsmouth Town and walking distance to beach and Southsea Common.

6

Frederick

27. okt. 2024

·

Overnattede 1 nat

Bed v comfy. But had booked because of the jacuzzi and this was out of service. Also the tv only had 6 channels programmed and the service on these was spotty too

8

Veronique

10. sep. 2025

·

Overnattede 3 nætter

It was a lovely stay! Bed was comfortable, the room was spotless and the food was good. The pool, sauna, steam room and whirlpool were enjoyable but a few tiles were missing in the pool itself. The hotel was in a good area where most places of interest were walkable. Staff were very helpful too!

10

Julie

27. maj 2025

·

Overnattede 1 nat

A lovely stay in a huge family room! Room very clean. A double bed and a pull out sofa bed. Complimentary tea, coffee, water, 2 cans of pop, biscuits and a Kit Kat. Shampoo, conditioner, shower gel all in the room. Clean pool and gym. Towels provided. Car parking £5, free for disabled. Everything you want for your stay.

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Rengøring

Mange anmeldelser roser rene værelser og fællesarealer, men tilbagevendende problemer omfatter hår eller snavs, plettede eller slidte tæpper, muggen lugt og lejlighedsvis beskidt service ved morgenmaden.

Relaterede gæsteanmeldelser

8

Robert

1. dec. 2024

·

Overnattede 2 nætter

We have stayed at the Holiday Inn, Portsmouth for many many years as its at a good location and has comfortable rooms. The service is good but weve noticed a determination in the fixtures and fittings over the padt couple of years. This trip in December 2024, the deterioration has got worse with tired looking rooms worn and dirty carpets and bathrooms in need of a refresh. The whole hotel really needs a full refurbishment. Just looking out of the windows, the window sills are dirty and covered in a green slime. However, the reception staff are always nice and courteous. Come on IHG spend some money and give this lovely hotel a makeover.....but that costs money doesn't it!

8

Mark

30. nov. 2025

·

Overnattede 1 nat

Very clean, superb staff.

10

Joanne

1. dec. 2025

·

Overnattede 1 nat

The room was clean, comfortable bed and lovely shower.

10

Mark

2. nov. 2025

·

Overnattede 2 nætter

Room was lovely & clean & the staff were lovely

6

Amy

2. nov. 2025

·

Overnattede 1 nat

Room was ok, could have been cleaner the curtains had damp patches on and there was hair in the shower. The TV was awful, couldn't watch anything as kept buffering

2

Zena

9. sep. 2025

·

Overnattede 2 nætter

We arrived to find the room we were in stank of mildrew, to the point it quickly made you feel ill. We tried to open the window to level allowed by safety clips but realised quickly the windows had been screwed shut by now rusty nails (we assume from the damp). The AC was also not working and the bed was in no way a standard double. After speaking to reception about issues and possibilty of other rooms we were told to wait in our room and wait for a call. An hour later we gave up and decided to leave. We were able to get refund for parking but not room as we booked through hotel.com. As an aside from the hotel itself. Never book through hotels.com. I now spend my days trying to get a refund from them

6

Andrea

30. nov. 2025

·

Overnattede 1 nat

The room had debris on the floor and one of the beds had a few hairs in it. We told reception when we were on our way out and they were very apologetic and changed our room - it was an upgrade. The new room was clean and there were no hairs in the bed! Unfortunately there was no hot water in the morning. We paid for parking but there were no spaces in the carpark when we arrived, however the hotel gave us a permit to use on the road. The hotel was conveniently located for the quays and was about a 10 minute walk.

6

Aderemi

15. aug. 2025

·

Overnattede 1 nat

Everything was just ok. Some places were sub par particularly breakfast with many plates and mugs stained and dirty from poor dishwashing. These could have been removed from Circulation if a simple inspection is done on cricket when it comes out of the dishwasher. Staff were helpful and friendly.

6

Sharon

23. sep. 2025

·

Overnattede 4 nætter

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.

8

Maribeth

21. sep. 2025

·

Overnattede 2 nætter

Holiday inn express portsmouth The bed linen was a disaster, dried blood stains on the matress cover. Yes, dried blood stains. The bathroom towels had the same issue. We spoke to the front desk who stated its cleaned outside but the person making the bed should have seen it. Not good

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Værelser

Værelserne er generelt små med meget kompakte badeværelser og forældet indretning, og tilbagevendende fejl på aircondition efterlader nogle ubehageligt varme. Familier sætter pris på nogle rummelige familieværelser, men sovesofaerne kan være ubehagelige.

Relaterede gæsteanmeldelser

8

Sebah

3. sep. 2024

·

Overnattede 1 nat

The room was clean. It had a weird smell though and was small, as was the bathroom. My TV was not working. I booked this hotel for the parking and jacuzzi. The parking was hard to find. There were no spaces so I had to create one next to the linen 'bins'. The jacuzzi was out of order. Definitely felt more like a 3* star hotel. Premier Inn rooms are bigger. Staff were friendly though.

8

Clare

31. jul. 2025

·

Overnattede 1 nat

The gentleman who checked me in was very polite and helpful. My room was quiet, clean and spacious, and overall I was very pleased with my stay. The only downside was the toiletries, which were vegetable fragrances like 'Parsley Stalk' and 'Broccoli', and weren't really to my taste. It would have been nice to be able to get sweet snacks in the bar like cookes or small cakes to go with tea or coffee.

8

Alison

23. jul. 2023

·

Overnattede 1 nat

Excellent family room - proper beds - double and 2 singles - plus small sofa - in a spacious quiet room. 1 night stay - wish it was longer so could enjoy leisure facilities. Parking fine as well and location good - close to seafront, not too far to walk to Old Portsmouth & quays.

6

Michael

12. aug. 2025

·

Overnattede 2 nætter

The hotel is in an excellent location for visiting Old Portsmouth, Portsmouth and Southsea. The breakfast is ok, better than many places. The rooms however are very small, the bathrooms are tiny - we stayed in a premium room , I am not sure it would be legally possible for the other rooms to be smaller. At breakfast they managed to run out of regular tea bags.. how is that possible? In the bar they had no glasses for short drinks! The staff were never apologetic about the short comings. When we were unable to release the water from the shower/bath tub in the evening, we were told that we would need to wait till the morning to get it fixed, which would have meant that we were unable to use the shower during the heatwave! Again the staff are all reticent to apologise. The coffee machine (nice touch) did not work in either of the rooms we used. There was no toilet brush or shaving mirror. The phone’s in the room have the appearance of working but in fact they do not connect to reception! Why are they still there? Why in such tiny bathrooms do they insist on having baths (I am sure there must be a reason!) In summary a hotel in a great location with reasonable facilities, tiny rooms and inexplicable supply problems and a sense that a lot of the staff (not all of them obviously) just do not care.

6

Caroline

6. jun. 2025

·

Overnattede 1 nat

Refurbished room ok but small

8

Francesca

31. okt. 2025

·

Overnattede 2 nætter

The room size was fab for four of us. Very spacious. The use of the pool was excellent and made our stay. Staff were friendly and helpful. Dinner service was very slow!

8

Rick

17. aug. 2025

·

Overnattede 1 nat

Close to downtown and the beach. A non-working air conditioner along with locked windows, created some discomfort.

6

Emma

1. dec. 2025

·

Overnattede 1 nat

Sofa bed for the children was small and rock hard so in turn none of us got any sleep. Lots of staining on carpet, hairdryer broken

6

Jane

5. jun. 2025

·

Overnattede 2 nætter

Room was clean but compact. The mattress was torn with the stuffing coming out. At check in we were told there was a large group in the restaurant at 6pm and was advised to wait until 7pm. As there were only two of us and we don’t like to eat late, we went to the restaurant at 6pm to be told it was closed to general guests until 8:30pm. Fortunately the restaurant greeter was helpful and found us a table in the bar by removing a reserved sign. Also told it was going to be the same the following so we ate out. On site car parking is very limited.

8

Alex

9. nov. 2025

·

Overnattede 1 nat

Staff were very friendly and helpful. Room was very tired with a dent in the wall in the bathroom and the air con not working which we were told was happening throughout the hotel.

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Service

Personalet beskrives ofte som venligt og hjælpsomt, men servicen kan være inkonsekvent med lange køer ved indtjekning, langsom restaurant service og lejlighedsvis ubehageligt eller uprofessionelt personale i receptionen.

Relaterede gæsteanmeldelser

8

Mark

30. nov. 2025

·

Overnattede 1 nat

Very clean, superb staff.

2

Paul

17. apr. 2024

·

Overnattede 1 nat

No room available until 6.30pm, check in was at 3. Nobody came over to apologise or offer any drinks or snacks whilst waiting. Food and drinks overpriced for the quality. Trying to get a receipt was painful.

4

Kila

27. jul. 2025

·

Overnattede 1 nat

There was a VERY long line to check in and the staff seemed overwhelmed. The staff member that checked us in gave no greeting but was very quick to get our key, she did not mention that the room’s a/c was not functioning and that a fan would be provided. We met another couple in the lift that explained all air conditioning was broken on our floor. It was brutally hot in the room. The fan did not come close to producing a level of comfort . We only had 1 night stay- thankfully. After we checked out and were in the shuttle, we found out that some of the rooms were given a discount for the inconvenience. We were not offered that. I guess we needed to be more aggressive in complaining.

6

Sharon

23. sep. 2025

·

Overnattede 4 nætter

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.

8

John

22. aug. 2025

·

Overnattede 4 nætter

We stayed at this hotel for 4 nights with our grandson. Reception staff were very friendly and helpful. Check in was swift and efficient. We had an issue to do with housekeeping during our stay that took a couple of days to be dealt with and we had to chase twice with reception before it was resolved. At times service was very slow in the restaurant and the children's menu really would benefit from more healthy options instead of the usual meals that only come with chips! But children do eat free so I guess one balances out the other. The food was presented well and tasted good however and breakfast was great. The hotel pool was excellent, no booking required and the location of the hotel to the sea front and dockyard was ideal for our stay.

8

Andrew

1. jul. 2024

·

Overnattede 3 nætter

The staff here are wonderful, all polite and so helpful, just not enough of them. Our waiter in the restaurant one night was also the barman in the main hotel bar. The bed has to be the worst I have ever had. Spent most of each night stopping myself from not falling out of it as the mattress was not fit for purpose. last night, one of us slept in the chair most of the night. The room was clean and had everything. As usual the hot tub wasn't working all weekend, never find one that does nowadays

10

Raymond

28. sep. 2025

·

Overnattede 1 nat

Great stay with excellent staff.

6

Jonathan

25. aug. 2025

·

Overnattede 2 nætter

Overall enjoyed the stay , bar was a bit limited, breakfast good , Rooms were above average , check in was a bit of a nightmare

10

Claire

20. aug. 2025

·

Overnattede 2 nætter

Check in staff lovely and welcoming to myself and children, even had time to joke and tease.

6

Alastair

30. nov. 2024

·

Overnattede 1 nat

Prepaid parking does not mean hotel parking, ended up on the street. Service was very slow and many items unavailable.

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Lokation

Praktisk og gåafstand til havnefronten, Old Portsmouth, Gunwharf Quays og transportforbindelser; flere gæster nævner let adgang til færger/hovercraft. Der kan forekomme noget trafik- eller parkeringsstøj.

Relaterede gæsteanmeldelser

8

Lucy

7. okt. 2025

·

Overnattede 1 nat

Older hotel outside the core downtown area.

8

Patricia

17. aug. 2025

·

Overnattede 1 nat

Good location to pier and Gun Wharf Quays. Good facilities. Needed more staff at breakfast time.

8

Elaine

4. aug. 2025

·

Overnattede 1 nat

Good location for walking to the shopping centre or Southsea. Car park wasn't big enough, but you can hire a permit to park nearby. Friendly staff.

8

Steve

5. aug. 2024

·

Overnattede 1 nat

Good hotel, easy walk into town, good position for hovercraft and ferry

8

Roy

30. okt. 2023

·

Overnattede 2 nætter

Great location for hovercraft to Isle of Wight. Main attractions around Portsmouth are walkable.

8

Anne

10. sep. 2024

·

Overnattede 1 nat

Friendly staff Nice pool Near to sea front

6

Andrea

30. nov. 2025

·

Overnattede 1 nat

The room had debris on the floor and one of the beds had a few hairs in it. We told reception when we were on our way out and they were very apologetic and changed our room - it was an upgrade. The new room was clean and there were no hairs in the bed! Unfortunately there was no hot water in the morning. We paid for parking but there were no spaces in the carpark when we arrived, however the hotel gave us a permit to use on the road. The hotel was conveniently located for the quays and was about a 10 minute walk.

10

judy

12. maj 2023

·

Overnattede 4 nætter

Ideal location for portsmouth and southsea even the isle of wight with the hovercraft. Good food, and leisure facilities with the pool and sauna, Enjoyable stay would recommend it. and certainly return.

8

Lisa

22. jun. 2024

·

Overnattede 1 nat

We chose this hotel for its location to the ferry terminal & being dog friendly. Our room was very good with a view overlooking the sea, breakfast is buffet style & very good quality. If you have a dog, the hotel is close to some easily accessible green space & a very handy fenced in dog training area.

10

Christopher

18. aug. 2025

·

Overnattede 2 nætter

2nd time here and it’s a great hotel, lovely staff and the location is great for old Portsmouth and Southsea’s two best pubs

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Spisning

Morgenmaden er generelt god med et udmærket udvalg, men der er ofte køer og udsolgte varer, og kaffemaskinerne kan have problemer; middagsservicen kan være langsom med begrænsede eller utilgængelige menupunkter. Den overordnede kvalitet svinger fra velsmagende til skuffende.

Relaterede gæsteanmeldelser

8

Sarah

16. nov. 2025

·

Overnattede 1 nat

We enjoyed our stay this weekend. Friendly efficient staff, comfortable room, great pool and lovely breakfast. The only complaint would be we booked a room for 2 adults and 2 kids - so they had a sofa bed to sleep on - it was really uncomfortable so they kept fidgeting around- very creaky and so none of slept really. Be good to upgrade those or put two double beds in. It didn’t spoil the stay.

10

Paul

14. okt. 2025

·

Overnattede 3 nætter

Room was clean. Breakfast hot food particularly eggs were not so good. Check in service was exemplary.

6

Mark

7. sep. 2025

·

Overnattede 2 nætter

We stayed for 2 nights for a family get together. The hotel def needs some TLC. Our room was clean, so no issues there, but the public areas were very 'shabby'. The toilets near the swimming pool and conference rooms were poor. There was no soap, and many of the taps were not working. The biggest issue is breakfast on a Saturday/Sunday as the dining room cant cope with the number of guests in terms of seating, so there was a long queue waiting for tables and once inside, we encountered further queues waiting for food to be brought out. There was also a lack of dishes available or cereals/fruit. My husband and son were also disappointed with the beer. It was flat and the taste wasn't the best. Overall, the hotel was OK for the two nights, but I wouldn't stay again.

8

Robert

18. okt. 2024

·

Overnattede 1 nat

Staff were excellent. Arrangements for vegans were limited despite prior warning and promises that oat milk would be provided etc Room was only noisy because there was a thick fog in the morning after our stay and the various ships leaving the harbour were blasting on their sirens. Pool was well-managed. Arrangements to use gym and pool were good. Breakfast was good for non-vegans.

8

Anne

1. jun. 2024

·

Overnattede 2 nætter

Good room, good parking, good location. Experience very comfortable until we went to the dining room: Not enough staff at dinner and we waited ONE HOUR for our meal! The same at breakfast; very few staff. Then there was NO sausages, no marmalade, no jugs for milk... terrible for £16.99. We have stayed here before but this is the first time we were disappointed - only in the dining room.

6

karen

25. maj 2025

·

Overnattede 1 nat

The swim area needs updating and the breakfast was terrible there was nothing left when we arrived and the staff only brought out a few bits of bacon. We gave up in the end and left. The room was nice though

8

Francesca

31. okt. 2025

·

Overnattede 2 nætter

The room size was fab for four of us. Very spacious. The use of the pool was excellent and made our stay. Staff were friendly and helpful. Dinner service was very slow!

8

Jamie

4. apr. 2025

·

Overnattede 1 nat

Great stay - nice room and couldn’t find fault with it. Only mark down was for the scrambled eggs - not enjoyable. Nice to have GF station for breakfast too.

8

Paul

13. sep. 2024

·

Overnattede 1 nat

Have stayed here a few times. Good reasonably quiet hotel. Room very satisfactory. Dining room good but menu could do with updating. Breakfast. No overall impressed. Eggs dry and left to sit too long. Tables need clearing more often. (Retired caterer)

6

Lesley

23. okt. 2025

·

Overnattede 1 nat

Check in fine room ok en suite very small no full length mirror and only bathroom suitable for doing hair and makeup. Wanted a lite snack in the evening had to wait 30 minutes to be told the one item ordered was unavailable a substitute arrived 55 minutes after initial order with cold chips and tepid soup very poor and disappointing.

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Måned	Gennemsnitlig pris
januar	98 US$
februar	109 US$
marts	103 US$
april	121 US$
maj	121 US$
juni	124 US$
juli	155 US$
august	132 US$
september	135 US$
oktober	115 US$
november	102 US$
december	88 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $173	20 $189	21 $184	22 $123	23 $139	24 $193
25 $71	26 $113	27 $117	28 $131	29 $89	30 $71	31 $90

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $53	2 $94	3 $114	4 $103	5 $82	6 $66	7 $129
8 $55	9 $85	10 $123	11 $110	12 $78	13 $68	14 $111
15 $54	16 $89	17 $106	18 $101	19 $78	20 $63	21 $137
22 $52	23 $82	24 $139	25 $101	26 $97	27 $116	28 $182
29 $57	30 $86

Holiday Inn Portsmouth by IHG

Priser på Holiday Inn Portsmouth by IHG

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Premium-værelse - 1 dobbeltseng

Standardværelse - 1 dobbeltseng - handicapvenligt

Standardværelse - 1 dobbeltseng - havudsigt (Minifridge)

Premium-værelse - 1 dobbeltseng - havudsigt

Standardværelse - 2 enkeltsenge - havudsigt (Minifridge)

Premium-værelse

Standardværelse - 2 enkeltsenge - havudsigt

Standardværelse - 2 enkeltsenge

Premium-værelse - 1 dobbeltseng med sovesofa

Standardværelse

Standardværelse - 1 dobbeltseng

Gæsteanmeldelser af Holiday Inn Portsmouth by IHG

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