Hotel Klarinn Prague Castle

Since I checked in, I didn’t see any reception or staff, they start at 10 am and leave 9:00 pm, so if you need something, either you need to waste you day and wait (don’t leave the hotel till after 10 am, or come back early) on both cases you will be wasting you day. The hotel old fashion, doesn’t use electronic card for accessing the room, so you have to carry with you 3 Keys with big wood made knob. The 3 days stay, I didn’t have any Wifi access, so I had to buy a sim card, they are lying about the Wifi! Since you don’t see any staff and reception, people don’t know what to do with the keys when they checkout, so I saw many people leaving the keys on the outside counter of the front desk! I am very mad about the wifi, just pissed me off. These guys who make business and advertise properties, they manipulate customer, with permission and backup from Orbitz and other online service provider!

Overall I give the property a fair marking. I do love its proximity to areas of interest and if you are a super budget person this is the place to go. After that is when I saw problems will list the bed was horrible no support, carpet really needed a good cleaning, in the restroom light kept flicking on / off shower constantly clogged up and I know this is an older building but taking lift is almost a waste since you have to go a floor above your floor and walk down to get to the room. Then found out most of the staff quit which should have been my first indication this is going to be a mess.

Everything was as expected, except they charged close to $30.00 for parking. That's roberry

Cet hôtel ne mérite pas ses 4 étoiles. La propreté de la chambre, les draps n' avaient pas été changé et personne à la réception pour régler ce problème avant le lendemain matin. Le tapis n' avait pas vu l'aspirateur depuis un moment. L' eau dans la baignoire ne s'écoulait pas. La télé petite et pas de chaînes autres que locale. Pas de stationnement et le coin déjeuner qui sent l'humidité du haut de l' escalier car il est au sous-sol. Enfin , je ne recommande en aucun cas cet endroit qui est mal entrenu et ne vaut pas le prix demandé.

Beliggenheten var fin og rommet var lekkert. Litt dårlig renhold på badet. Vi ba om rom med dusj men fikk badekar. Frokosten sto absolutt ikke til forventningene til et 4 stjernes hotell, dårlig utvalg av pålegg og tørre brødskiver. Det sto at hotellet hadde foaje men det var bare en benk bak resepsjonen som kun var åpen når resepsjonen var åpen. Det er også bare heis som stopper mellom etasjene, så svært dårlig tilrettelagt for mennesker med nedsatt funksjonsevne.

An interesting hotel with an old world feeling. Parking can be problematic. Overall a good value.

Das Frühstück ist ein Witz und das für 10 Euro p.P Parken 81 Euro für 3 Tage auf der Strasse !! Bad schimmlig und veraltet. Käfer im Bett wenig Personal bei der Anmeldung im EG zu laut man wurde immer wach wenn ein Gast nach Hause gekommen ist .Haustür wurde zugeschlagen

Bed was comfortable and room was extremely spacious. However, there was no hot water every day after around 10pm. Also found several little midges (fly like bugs) on my bed, most likely because the window was left open when I checked into my room. For those with accessibility issues, be wary that the elevator stops between floors so you’ll have to walk down a flight of stairs either way after using the elevator.

Walking distance to Old Town Sqaure, good price. Not 24/7 populated reception. The building is old, and that was felt inside aswell. The room was not clean to a standard you would like, but liveable. Nothing groundbreaking but no keyccards, they go by old keyfob, 3 peices of key. (Front door, room and safe)

Kunde varit ett bra gammalt hotell men: mögel i duschen. Ostädad kyl. Smuts och damm överallt i rummet och fönsterkarmar. Roomservice innebar bäddning av säng och tömning av papperskorg. Frukosten var inte värd namnet. Den var ynklig. Ostskivor som var delade i 4 bitar. Kaffet smakade varmt vatten. Brödet var torrt. Det enda positiva var placeringen av hotellet. Nära till gamla stan.

This property is advertised as a 4-star hotel, but the experience was extremely disappointing and nowhere near that standard. Reception was only staffed from 10:00 a.m. to 10:00 p.m., which is unacceptable for a hotel of this rating. Housekeeping was practically nonexistent. Beds were not properly made, sheets were only changed after four nights and only when we explicitly asked, and daily service amounted to towel changes only. Overall cleanliness was very poor, with dust everywhere, and we even found a strange and rather alarming insect in the sink.The linen quality was unacceptable: towels were shabby, worn, and even stained; quilts and pillows inside the covers were yellowed and stained. Curtains were torn, adding to the neglected feel of the room. We borrowed a kettle (against a deposit) and discovered it had a broken handle taped together, which is unsafe and unprofessional. The heating system was haphazard and not adjustable, running excessively hot at night. As a result, I was sweating heavily during sleep and ended up catching a bad cold. Breakfast staff were friendly and the food was good, but the selection was very limited and identical every day. I have been a loyal client of Hotels.com for many years, since when it was still Hotelclub, and this is the first time I am submitting a negative review, which makes this experience particularly disappointing. Overall, this hotel does not meet 4-star standards in any way. Even a 2-star classification would be generous.

The front desk employees, particularly the young man was very nice/helpful. The room it self was unsafe. The doors could easily be pushed in. In addition the beds were stained and new sheets were requested as there was hair on them, both beds.

sehr unhygienisch, einfach nur dreckig

Cet hôtel ne mérite pas ses 4 étoiles. La propreté de la chambre, les draps n' avaient pas été changé et personne à la réception pour régler ce problème avant le lendemain matin. Le tapis n' avait pas vu l'aspirateur depuis un moment. L' eau dans la baignoire ne s'écoulait pas. La télé petite et pas de chaînes autres que locale. Pas de stationnement et le coin déjeuner qui sent l'humidité du haut de l' escalier car il est au sous-sol. Enfin , je ne recommande en aucun cas cet endroit qui est mal entrenu et ne vaut pas le prix demandé.

The rooms was dirty , the bathroom with mold , really dirty , the house keeper no do the job , only the hotel has fantastic location ,close to everything

The hotel claims 4 stars but the service and cleanliness do not match. Reception is only open between 11am and 10pm. At checkout, you leave the keys in the room, since there is no one around, and no one in case you need help. Room is dirty, dusty, has not been vacuumed. Bathroom is moldy, black mold growing on the tiles everywhere. Drain clogged causes water to accumulate in the shower pan. The "tools" are there (heating, cooling, fridge, phone, etc) to earn the 4 stars, but the quality of the service and the cleanliness is lacking, leaving a sour taste in the experience.

Habitaciones sucias. El resto bien, pero ese detalle bastante grimoso. 1 noche nos quedamos sin agua caliente para ducharnos

Der er meget beskidt både på værelser og på gange og i restaurant. Morgenmaden er skuffende.

Tapeten lösen sich von der Wand, Bett total unbequem, Teppich nur am stinken, da hilft es nicht, eenn man den ganzen Tag lüftet und Schimmel im kompletten Bad. Das Hotel sollte man schließen erstmal, damit die Zimmern erneut werden. Zwar gut gelegen aber lieber für mehr Geld, was anderes buchen.

The property looked ok but here are problems, rooms were dirty, plumbing broken, TV did not work, non-smoking room had been used by smoker, heater had no controls wi-fi non-existenxe staff friendly but could not help with any issue.worst hotel in 40 years of travel

Everything was excellent with the exception that no Wi-Fi was available the entire week I was there. Otherwise highly recommend

The room was nice, spacious with spacious bathroom and overall nice vibe.

The room was gorgeous but not well maintained. For example, no shampoo and conditioner, no cattle, no tea cups. The bathroom had bidet and deep, very nice bathtub; however the toilet was dirty and no ability to take a shower, no shower curtain as well. We were not able to indicate if we are slip and don’t want to be disturbed as well as to let cleaning ladies know that we left the room. The location is absolutely primary, reception services are great.

Overall I give the property a fair marking. I do love its proximity to areas of interest and if you are a super budget person this is the place to go. After that is when I saw problems will list the bed was horrible no support, carpet really needed a good cleaning, in the restroom light kept flicking on / off shower constantly clogged up and I know this is an older building but taking lift is almost a waste since you have to go a floor above your floor and walk down to get to the room. Then found out most of the staff quit which should have been my first indication this is going to be a mess.

Shower in junior suite broken and leaking. Never fixed. Rusty shower stall. Cleaning personnel need more attention in details. However, opposite metro station, and in a nice area and walkable to the some of the most iconic tourist places including the Prague Castle. . But poor dining options we will see jitepy not return.

Please keep in mind this is an old building. So with that you will see a bit of wear and tear with it. However I think the beds need a much needed update. They were pretty hard despite having a foam mattress. Also we could never cool down the room from what seemed to be110 degrees. That being said we had an awesome view of the castle and the staff were great with any help needed including local restaurants. The metro was just across the street from the hotel which was very convenient. We stayed in December and the breakfast wasn’t as much as is shown in the pictures. You had the option of cereal, bread, yoghurt, some meats, juice and soft boiled eggs. The breakfast room downstairs was supper cute. This place is walkable to the Charles bridge and Christmas markets as long as you don’t have any issues with walking. My spouse has back issues but had no problem getting to the markets.

quiet - very near bridge - not charles bridge but the next one upriver. walkable all over. nice hotel and staff very helpful and friendly. room nice but we did not have a shower - only bath so we had to get used to this. and one day unfortunately not enough hot water ??? but ok otherwise.

Bed was comfortable and room was extremely spacious. However, there was no hot water every day after around 10pm. Also found several little midges (fly like bugs) on my bed, most likely because the window was left open when I checked into my room. For those with accessibility issues, be wary that the elevator stops between floors so you’ll have to walk down a flight of stairs either way after using the elevator.

Shower head not functioning properly as doesn’t stay in place, but everything else was great!

Since I checked in, I didn’t see any reception or staff, they start at 10 am and leave 9:00 pm, so if you need something, either you need to waste you day and wait (don’t leave the hotel till after 10 am, or come back early) on both cases you will be wasting you day. The hotel old fashion, doesn’t use electronic card for accessing the room, so you have to carry with you 3 Keys with big wood made knob. The 3 days stay, I didn’t have any Wifi access, so I had to buy a sim card, they are lying about the Wifi! Since you don’t see any staff and reception, people don’t know what to do with the keys when they checkout, so I saw many people leaving the keys on the outside counter of the front desk! I am very mad about the wifi, just pissed me off. These guys who make business and advertise properties, they manipulate customer, with permission and backup from Orbitz and other online service provider!

Breakfast was very basic and reception attendance was poor although good when available.

Great location, every main attraction at walking distance and multiple public transportation choices… staff was super friendly and flexible to our service. Definitely my top choice for Praga.

This property is advertised as a 4-star hotel, but the experience was extremely disappointing and nowhere near that standard. Reception was only staffed from 10:00 a.m. to 10:00 p.m., which is unacceptable for a hotel of this rating. Housekeeping was practically nonexistent. Beds were not properly made, sheets were only changed after four nights and only when we explicitly asked, and daily service amounted to towel changes only. Overall cleanliness was very poor, with dust everywhere, and we even found a strange and rather alarming insect in the sink.The linen quality was unacceptable: towels were shabby, worn, and even stained; quilts and pillows inside the covers were yellowed and stained. Curtains were torn, adding to the neglected feel of the room. We borrowed a kettle (against a deposit) and discovered it had a broken handle taped together, which is unsafe and unprofessional. The heating system was haphazard and not adjustable, running excessively hot at night. As a result, I was sweating heavily during sleep and ended up catching a bad cold. Breakfast staff were friendly and the food was good, but the selection was very limited and identical every day. I have been a loyal client of Hotels.com for many years, since when it was still Hotelclub, and this is the first time I am submitting a negative review, which makes this experience particularly disappointing. Overall, this hotel does not meet 4-star standards in any way. Even a 2-star classification would be generous.

No responses to 5 emails sent. no one at the front desk until 10 am and no one after 10 pm. No electricity on two occasions. Sat n the dark for two hours until fixed. No hot water when the electricity is out. Furnishings are old Mattresses need replacing as well as the pillows. Chairs were worn out. Frayed wire on one of the lamps. we stayed in the junior suite

Staff were exceptionally helpful.

I did not feel safe at this property. It was not properly staffed. the front desk was empty after 6 or 7 o'clock at night. I had to let myself in with the key and sometimes people would come in with me without key. One night a stranger whisked in behind me when i opened the door and then wanted to get on the elevator with me. I was on my own walking up 5 flights to be safe. If there had been staff there that could have been prevented. There are no measures in case something goes wrong. Qe are all on our own at that hotel from 7 or 8 at night until 10 in the morning. I complained and asked what to do in an emergencyand the staff had no ideas. I did like the old world ambience, it was a convenient location, my room was clean but the service was outrageous.

Huge property!!, probably difficult to clean and that’s why our room was a little dusty, but we didn’t mind at all. Conveniently situated and very helpful staff.

El hotel cuenta con una ubicación perfecta para hacer turismo. Cerca de todos los enclaves. La recepción no es 24h y el horario es muy ajustado, de 10 a 18, si es necesario hacer el checkin más tarde te cobran un extra que no se avisa. Por otro lado, las habitaciones son antiguas. Llegamos a ver algunos bichos en el baño y no había agua caliente uno de los días, pero no se pudo solucionar, ya que no había nadie en recepción.

No limpian las habitaciones a diario, no hay atención 24/7. Si se presenta algún inconveniente en las noches no hay nadie en la recepción.

Great location, every main attraction at walking distance and multiple public transportation choices… staff was super friendly and flexible to our service. Definitely my top choice for Praga.

Fantastisk beliggenhed

Room was really nice and big, maybe a little bit old. Location of the hotel is fantastic between castle and old town. Metro station very close. And the price was awesome! I can recommend this place :)

Quite property right by the tram

Die Lage und die Anbindung an ÖPNV sind super. Die Zimmer zur Straße (Platz) hin sind leider zu laut, da Pflasterbelag.

Nice hotel, very close to Prague Castle and a 10 minute walk to the Old Town. Tram stop on road opposite hotel.

Great overnight stay 2 minutes from Metro to airport. Spacious and quiet room.

トラム、メトロの駅に近くてとても便利でした。

メトロやトラムの停留所が目の前なので、空港や観光地への行き来もかなり便利だった。 大きいスーパーが近くに無いことくらいか

We enjoyed our stay at this lovely hotel! Easy to walk to the square and restaurants!

Keine gute Frühstück Käfer im Bad

Kunde varit ett bra gammalt hotell men: mögel i duschen. Ostädad kyl. Smuts och damm överallt i rummet och fönsterkarmar. Roomservice innebar bäddning av säng och tömning av papperskorg. Frukosten var inte värd namnet. Den var ynklig. Ostskivor som var delade i 4 bitar. Kaffet smakade varmt vatten. Brödet var torrt. Det enda positiva var placeringen av hotellet. Nära till gamla stan.

Breakfast was very basic and reception attendance was poor although good when available.

This property is advertised as a 4-star hotel, but the experience was extremely disappointing and nowhere near that standard. Reception was only staffed from 10:00 a.m. to 10:00 p.m., which is unacceptable for a hotel of this rating. Housekeeping was practically nonexistent. Beds were not properly made, sheets were only changed after four nights and only when we explicitly asked, and daily service amounted to towel changes only. Overall cleanliness was very poor, with dust everywhere, and we even found a strange and rather alarming insect in the sink.The linen quality was unacceptable: towels were shabby, worn, and even stained; quilts and pillows inside the covers were yellowed and stained. Curtains were torn, adding to the neglected feel of the room. We borrowed a kettle (against a deposit) and discovered it had a broken handle taped together, which is unsafe and unprofessional. The heating system was haphazard and not adjustable, running excessively hot at night. As a result, I was sweating heavily during sleep and ended up catching a bad cold. Breakfast staff were friendly and the food was good, but the selection was very limited and identical every day. I have been a loyal client of Hotels.com for many years, since when it was still Hotelclub, and this is the first time I am submitting a negative review, which makes this experience particularly disappointing. Overall, this hotel does not meet 4-star standards in any way. Even a 2-star classification would be generous.

Fint men meget slidt hotel og morgenmaden er ikke så skøn. Fugtlugt i kælder hvor mand spiser .

Rent rum, men hade en konstig lukt i badrummet ibland. Fanns ingen schampoo eller balsam, inte heller glas. Sängen var hård, det gick inte att dra ner persiennerna. Frukosten under all kritik. Går inte att kalla det buffé. Smaklöst och inga alternativ att välja mellan. Alldeles för dyrt för den standarden

Sehr begrenztes Frühstücksangebot, altes Badezimmer und Ausstattung.

Hôtel bien placé par rapport au centre et aux transports Chambre spacieuse et aux goûts praguois même si la salle de bain aurait besoin d’une petite fraîcheur. Gros bémol sur le petit déjeuner qui n’est ABSOLUMENT pas à la hauteur d’un hôtel 4* (aucune viennoiserie, café à l’eau, pain de mie pas frais, galette de riz, jus d’orange chimique …. Non mais de qui se fiche-t-on !!!! C’est une honte). Je recommande l’hôtel sans prendre le petit déjeuner qui en plus n’est pas donné.

it was good hotel nice room with perfect location,and very disappointing expensive breakfast.

Der er meget beskidt både på værelser og på gange og i restaurant. Morgenmaden er skuffende.