Tortuga Bay
Property description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wire...
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Guest reviews
9.6
Exceptional
Based on 107 verified reviews
Who stays here?
Business
1%
Couple
59%
Family
29%
Group
6%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Travellers consistently praise Tortuga Bay for exceptional, highly personalized service—from VIP airport assistance to attentive staff throughout the stay—alongside comfortable oceanfront villas and a peaceful, boutique setting that feels private and relaxing.
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10
Rezie
9 Feb 2026
·
Stayed 5 nights
Beautiful property, private beach, no crowds - personalized service and amenities.
Beautiful property, private beach, no crowds - personalized service and amenities.
10
Peter
21 Jan 2026
·
Stayed 7 nights
Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.
Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.
6
THERESA
10 Jan 2026
·
Stayed 7 nights
Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews
Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews
10
Eric Blackburne
6 Oct 2025
·
Stayed 3 nights
VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
10
Roger
30 Jun 2025
·
Stayed 1 night
Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel.
Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel.
Punta Cana Motorway - Higuey, Punta Cana, Dominican Republic
Location
When you stay at Tortuga Bay Hotel in Punta Cana, you'll be on the beach, just steps from La Cana Golf Course and Six Senses Spa. This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.
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