Ella Helea

All of it

Facilities were great, food was superb and hotel staff very friendly.

Barn- och vuxenvänligt hotell på en fantastisk plats. Mycket att både göra och äta för stora och små. Privat strand och rymliga poolpmråden. God mat och flera olika restauranger ingick i all-inclusive. Personalen verkade lite trötta eller sura men var aldrig otrevliga. Lite för hård säng.

Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel

The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.