Mitsis Grand Hotel
From
95 $US
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From
95 $US
/nuit
À propos de cet établissement
. Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement. Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débi...
Emplacement
Situ 50 m dune plage de galets, 500 m du centre de Rhodes, 3.5 km de lAcropole de Rhodes et 4 km du port de Rhodes.
Restaurant
Piscine
Ascenseur
Service en chambre
Concierge
Nettoyage à sec
Emplacement
1, Akti Miaouli str, Neochori, Ville de Rhodes, Grèce
Options de chambre
1
Chambre Lits Jumeaux Standard (Vue Sur Le Jardin)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
248 ft²
Vue sur le jardinBalconClimatisationWi-Fi (gratuit)Salle de bain privée
2
Chambre Simple Standard (Vue Sur Le Jardin)
Détails de la chambre
2 Lits Simples
130 ft²
Vue sur le jardinBalconClimatisationWi-Fi (gratuit)Salle de bain privéeEntrée privée
2
Chambre Lits Jumeaux Standard (Vue Sur La Mer)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
270 ft²
Vue sur la merBalconClimatisationChauffageSalle de bain privée
5
Suite Présidentielle (Vue Sur La Mer)
Détails de la chambre
1 Grand Lit Double
1 Grand Lit Double
2735 ft²
Vue sur la merBalconClimatisationWi-Fi (gratuit)CuisineEntrée privéeBaignoire à remous
4
Suite Standard (Vue Sur Mer)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
689 ft²
Vue sur la merBalconClimatisationWi-Fi (gratuit)Salon séparéEntrée privée
Avis des voyageurs sur Mitsis Grand Hotel
8.6
Fabuleux
Basé sur 983 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
48%
Familles
34%
Groupes
12%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Mitsis Grand Hotel, les voyageurs félicitent régulièrement le personnel aimable et dévoué, ainsi que l'excellent emplacement en bord de mer, à quelques pas de la vieille ville de Rhodes, tout en soulignant que les chambres et certaines installations sont vieillissantes et que l'expérience ne correspond pas tout à fait à un établissement cinq étoiles.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Mitsis Grand Hotel, les voyageurs félicitent régulièrement le personnel aimable et dévoué, ainsi que l'excellent emplacement en bord de mer, à quelques pas de la vieille ville de Rhodes, tout en soulignant que les chambres et certaines installations sont vieillissantes et que l'expérience ne correspond pas tout à fait à un établissement cinq étoiles.
De nombreux clients apprécient la variété des options de restauration et de boissons proposées dans les différents lieux, bien que le buffet principal puisse parfois sembler répétitif et qu'il soit difficile de réserver dans les restaurants populaires ou pour le brunch. Les principaux problèmes soulevés concernent les transats réservés qui limitent la disponibilité des piscines et le bruit de la route principale ou des couloirs qui perturbe le sommeil. Idéal pour les voyageurs qui recherchent un point de départ actif et pratique.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines extérieures et un espace en bord de mer avec des transats de l'hôtel sont très appréciés, tout comme les animations du soir. Des plaintes récurrentes mentionnent la réservation anticipée des transats, entraînant des pénuries près de la piscine.
Avis de voyageur à ce sujet
10
Ali Mohamed Salah
9 avr. 2024
·
A séjourné 7 nuits
The property is quite old but the staff make it great good location with 3 swimming pools and special part of the beach. All in all very good
The property is quite old but the staff make it great good location with 3 swimming pools and special part of the beach. All in all very good
10
Joanna
7 juin 2024
·
A séjourné 5 nuits
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
10
Kamran
16 avr. 2024
·
A séjourné 3 nuits
Wonderful Staff, great amenities and dining options. the mentality behind the establishment it to let the guests feel comfortable and enjoy their time. Quality of food is top, and drinks are top bar quality. And after we checked out, as our flight was in the evening, we were told that we can use the facilities until we leave. It was our second time in Rhodes, and will be back again for sure to Mitsis hotels either this one or another one
Wonderful Staff, great amenities and dining options. the mentality behind the establishment it to let the guests feel comfortable and enjoy their time. Quality of food is top, and drinks are top bar quality. And after we checked out, as our flight was in the evening, we were told that we can use the facilities until we leave. It was our second time in Rhodes, and will be back again for sure to Mitsis hotels either this one or another one
8
jaina
24 août 2024
·
A séjourné 7 nuits
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
8
Gary
27 mai 2024
·
A séjourné 5 nuits
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
10
Tatiana
15 août 2024
·
A séjourné 9 nuits
Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!
Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!
6
Prince Antony
13 août 2024
·
A séjourné 4 nuits
Nice hotel, nice staff, direct on the beach. But problems like not much kids oriented, few staff not well behaved especially the one in the restaurant, pool side restaurants not well managed by hotel and restaurant staff - they do not allow sitting anywhere but only on their allowed tables and thats a but rude behavior. Water in the bathroom of the top floors have low water pressure and thereby not effective while bathing and all. Overall just for the sake of a beach front hotel there is nothing exceptional.
Nice hotel, nice staff, direct on the beach. But problems like not much kids oriented, few staff not well behaved especially the one in the restaurant, pool side restaurants not well managed by hotel and restaurant staff - they do not allow sitting anywhere but only on their allowed tables and thats a but rude behavior. Water in the bathroom of the top floors have low water pressure and thereby not effective while bathing and all. Overall just for the sake of a beach front hotel there is nothing exceptional.
10
YVONNE LINDA
14 sept. 2023
·
A séjourné 14 nuits
Absolutely fabulous hotel, staff and service 1st class, food so much to choose from lots of a la carte restaurants, hotel spotless always cleaning all areas. Lovely beach front location with free sun beds, only 15 minute walk in to the port and old town. Great evening entertainment and branded drinks what more could you want. Had a fantastic 14 night holiday here and can’t wait to return again next year bringing the family with us.
Absolutely fabulous hotel, staff and service 1st class, food so much to choose from lots of a la carte restaurants, hotel spotless always cleaning all areas. Lovely beach front location with free sun beds, only 15 minute walk in to the port and old town. Great evening entertainment and branded drinks what more could you want. Had a fantastic 14 night holiday here and can’t wait to return again next year bringing the family with us.
10
Teresa
23 avr. 2024
·
A séjourné 7 nuits
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
10
Mariangela
23 juil. 2023
·
A séjourné 11 nuits
What an amazing hotel! It has anything you could ever ask for. And the fact that they make you stay at the hotel and use the beach, pools and all inclusive benefits (food and drinks) even the day of the check out (if you have a late flight) it makes it more worth it!
What an amazing hotel! It has anything you could ever ask for. And the fact that they make you stay at the hotel and use the beach, pools and all inclusive benefits (food and drinks) even the day of the check out (if you have a late flight) it makes it more worth it!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les espaces communs sont propres et certaines chambres sont décrites comme impeccables. D'autres font état d'un ménage inégal, de parasites sur les balcons, ainsi que de salles de bains ou d'équipements vieillissants.
Avis de voyageur à ce sujet
8
Sandra Anne
29 sept. 2023
·
A séjourné 7 nuits
Fabulous hotel with an excellant focus on customer service. Great food and great facilities. Bedrooms could do with a face lift but very clean.
Fabulous hotel with an excellant focus on customer service. Great food and great facilities. Bedrooms could do with a face lift but very clean.
10
Paul
15 sept. 2022
·
A séjourné 7 nuits
We have stayed at this hotel a number of times, the place is well maintained and very clean. The staff are very helpful and friendly. Location could not be better, on the sea-front close to busy town and 15 minute walk into the old town of Rhodes itself. I would not hesitate to recommend.
We have stayed at this hotel a number of times, the place is well maintained and very clean. The staff are very helpful and friendly. Location could not be better, on the sea-front close to busy town and 15 minute walk into the old town of Rhodes itself. I would not hesitate to recommend.
8
sefi shine
22 août 2024
·
A séjourné 7 nuits
The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
10
Serpil
22 août 2024
·
A séjourné 4 nuits
Çalışanlar ilgili ve güleryüzlüydü. Klima arızası vardı anında müdahale edildi. Temizdi. Yemekler harikaydı. Otelin konumu çok iyi heryere yakın. İyi ki bu otel.
Çalışanlar ilgili ve güleryüzlüydü. Klima arızası vardı anında müdahale edildi. Temizdi. Yemekler harikaydı. Otelin konumu çok iyi heryere yakın. İyi ki bu otel.
8
jaina
24 août 2024
·
A séjourné 7 nuits
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
8
Gary
27 mai 2024
·
A séjourné 5 nuits
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
4
Kay
3 nov. 2023
·
A séjourné 3 nuits
The amount of ridiculous rules about what you can and can't have/do make this an unpleasant hotel to stay in. For example, we had lunch in the Greek restaurant and the dessert (like so many other things) was not available. However, it was in the next restaurant a couple of metres away. They insisted that I sit at a table for 4 in one establishment with my husband sitting at a table for 4 in the other to eat dessert. Certainly not a customer centred approach! Another example, the minibar in the room (small bottle of wine, 2 beers and 4 cans of pop) can only be replenished every other day. I thought the member of staff replenishing the minibar was going to explode when I asked for a replacement beer. The food in the main dining room is very poor and everything tasted the same. It also wasn't hot. Cleaning of bedrooms inadequate - literally a change of the bins and towels daily. I would never stay here again. Definitely, not 5*.
The amount of ridiculous rules about what you can and can't have/do make this an unpleasant hotel to stay in. For example, we had lunch in the Greek restaurant and the dessert (like so many other things) was not available. However, it was in the next restaurant a couple of metres away. They insisted that I sit at a table for 4 in one establishment with my husband sitting at a table for 4 in the other to eat dessert. Certainly not a customer centred approach! Another example, the minibar in the room (small bottle of wine, 2 beers and 4 cans of pop) can only be replenished every other day. I thought the member of staff replenishing the minibar was going to explode when I asked for a replacement beer. The food in the main dining room is very poor and everything tasted the same. It also wasn't hot. Cleaning of bedrooms inadequate - literally a change of the bins and towels daily. I would never stay here again. Definitely, not 5*.
10
Lene
23 mai 2022
·
A séjourné 7 nuits
Dejligt ophold med super service. Der er stort udvalg i samtlige restauranter. Maden er rigtig god. Dog trænger værelser til at blive renoveret. Men alt er meget rent.
Dejligt ophold med super service. Der er stort udvalg i samtlige restauranter. Maden er rigtig god. Dog trænger værelser til at blive renoveret. Men alt er meget rent.
10
Deborah
25 juil. 2024
·
A séjourné 10 nuits
Excellent stay at the Misis grand . Food was amazing, lots of choice from breakfast through to dinner . Staff were very attentive, particularly when one of my 16 year olds become unwell , calls up to the room to check he was ok . Big shout out to Billy who always had a smile on his face and worked really hard all day around the pool . As others have said rooms are tired , but where kept spotless clean. Overall a fab holiday
Excellent stay at the Misis grand . Food was amazing, lots of choice from breakfast through to dinner . Staff were very attentive, particularly when one of my 16 year olds become unwell , calls up to the room to check he was ok . Big shout out to Billy who always had a smile on his face and worked really hard all day around the pool . As others have said rooms are tired , but where kept spotless clean. Overall a fab holiday
6
Helen-Marie
25 sept. 2023
·
A séjourné 7 nuits
Public areas of hotel were beautiful however rooms, whilst clean, were very tired and somewhat dated. Furniture very shabby and bathrooms in need of major modernisation
Public areas of hotel were beautiful however rooms, whilst clean, were very tired and somewhat dated. Furniture very shabby and bathrooms in need of major modernisation
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement datées et nécessitent une rénovation, bien que certaines soient spacieuses, confortables et offrent une vue sur la mer. Le bruit de la route, des couloirs ou des animations peut perturber le sommeil.
Avis de voyageur à ce sujet
10
Gerhard
20 oct. 2023
·
A séjourné 10 nuits
Tolles Zimmer frontal zum Meer, nettes Personal gutes Essen. Alles für einen schönen Urlaub in nächster Nähe.
Tolles Zimmer frontal zum Meer, nettes Personal gutes Essen. Alles für einen schönen Urlaub in nächster Nähe.
8
marian
3 avr. 2024
·
A séjourné 2 nuits
Loved how local it is to Rhodes town , clean, some staff , but I understand it’s due for a refurbishment hence my rating, If it wasn’t my rating would be terrible! Here is hoping for a more modern hotel that fits in with all other mitsis quality hotels🙂. 8/10 👍
Loved how local it is to Rhodes town , clean, some staff , but I understand it’s due for a refurbishment hence my rating, If it wasn’t my rating would be terrible! Here is hoping for a more modern hotel that fits in with all other mitsis quality hotels🙂. 8/10 👍
6
Mandy
6 juil. 2023
·
A séjourné 7 nuits
The property was very close to the sea and also walkable to the old town so a good location. The staff were friendly and mostly helpful. However it badly needs renovation. The first room we were offered was in a very poor condition. The bathroom looked wrecked, broken tiles, broken down bath, and toilet seat incorrectly fitted. The room was not the size stated on the website and looked nothing like the picture or what we had expected. We stayed in the room one night before moving to a better room that was very noisy. We should have asked to move again but were told that if we called down to reception they would ask people to be quieter. On one night we called reception 4 times between midnight and 2am. The food was adequate but more like canteen food than expected for a five star hotel. The a la carte restaurants were very nice but could only be booked for two dinners and one brunch.
The property was very close to the sea and also walkable to the old town so a good location. The staff were friendly and mostly helpful. However it badly needs renovation. The first room we were offered was in a very poor condition. The bathroom looked wrecked, broken tiles, broken down bath, and toilet seat incorrectly fitted. The room was not the size stated on the website and looked nothing like the picture or what we had expected. We stayed in the room one night before moving to a better room that was very noisy. We should have asked to move again but were told that if we called down to reception they would ask people to be quieter. On one night we called reception 4 times between midnight and 2am. The food was adequate but more like canteen food than expected for a five star hotel. The a la carte restaurants were very nice but could only be booked for two dinners and one brunch.
8
Andreas Georg
26 mai 2024
·
A séjourné 7 nuits
Leider sind die Flure gefliest, daher hört man jeden Schritt, insbesondere Nachts. Einige Gäste haben sich einige Gäste auch noch lautstark unterhalten und die Tür ordentlich geknallt, was sehr störend ist, wenn man schläft. Sonst war es sehr schön und erholsam.
Leider sind die Flure gefliest, daher hört man jeden Schritt, insbesondere Nachts. Einige Gäste haben sich einige Gäste auch noch lautstark unterhalten und die Tür ordentlich geknallt, was sehr störend ist, wenn man schläft. Sonst war es sehr schön und erholsam.
8
Kelly
16 août 2024
·
A séjourné 7 nuits
The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.
The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.
10
Judith Angela
27 avr. 2024
·
A séjourné 5 nuits
Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.
Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.
8
jaina
24 août 2024
·
A séjourné 7 nuits
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
10
Teresa
23 avr. 2024
·
A séjourné 7 nuits
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
6
Helen-Marie
25 sept. 2023
·
A séjourné 7 nuits
Public areas of hotel were beautiful however rooms, whilst clean, were very tired and somewhat dated. Furniture very shabby and bathrooms in need of major modernisation
Public areas of hotel were beautiful however rooms, whilst clean, were very tired and somewhat dated. Furniture very shabby and bathrooms in need of major modernisation
6
Adrian James
19 juil. 2024
·
A séjourné 7 nuits
The entrance, restaurant and pool areas were nice but the rooms were very dated and in need of some tlc (unsafe plug sockets etc). Our room was incredibly noisy and although we had a nice sea view we were right next to the main road with a constant stream of coaches, Lorrie’s and mopeds until very late each night and then starting early the next morning. We couldn’t have a conversation on the balcony. Also, I got food poisoning which restricted me to our room for a day and a half and couldn’t eat for nearly three days. Whilst I cannot guarantee it was from the hotel, I only ever had food and drinks from there, so judge for yourself. Hotel had some good points, but for the money I think there’s better around, so unlikely to return.
The entrance, restaurant and pool areas were nice but the rooms were very dated and in need of some tlc (unsafe plug sockets etc). Our room was incredibly noisy and although we had a nice sea view we were right next to the main road with a constant stream of coaches, Lorrie’s and mopeds until very late each night and then starting early the next morning. We couldn’t have a conversation on the balcony. Also, I got food poisoning which restricted me to our room for a day and a half and couldn’t eat for nearly three days. Whilst I cannot guarantee it was from the hotel, I only ever had food and drinks from there, so judge for yourself. Hotel had some good points, but for the money I think there’s better around, so unlikely to return.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour son amabilité, son attention et son dévouement. Quelques clients mentionnent des règles rigides, des restaurants parfois lents ou sous-staffés, et du bruit de ménage malgré les panneaux 'ne pas déranger'.
Avis de voyageur à ce sujet
10
Paul
19 août 2024
·
A séjourné 12 nuits
An excellent hotel and services with amazing staff. Especially the following six employees, Joanna, Kathokiki at reception, George the porter, Nikos and Rafail in the main restaurant and Litsa at the main bar. Exceptional people. Thank you everyone.
An excellent hotel and services with amazing staff. Especially the following six employees, Joanna, Kathokiki at reception, George the porter, Nikos and Rafail in the main restaurant and Litsa at the main bar. Exceptional people. Thank you everyone.
10
Beverley
23 sept. 2023
·
A séjourné 5 nuits
Amazing staff, fabulous food and drink, entertainment was great too. Wonderful location.
Amazing staff, fabulous food and drink, entertainment was great too. Wonderful location.
10
Kamran
16 avr. 2024
·
A séjourné 3 nuits
Wonderful Staff, great amenities and dining options. the mentality behind the establishment it to let the guests feel comfortable and enjoy their time. Quality of food is top, and drinks are top bar quality. And after we checked out, as our flight was in the evening, we were told that we can use the facilities until we leave. It was our second time in Rhodes, and will be back again for sure to Mitsis hotels either this one or another one
Wonderful Staff, great amenities and dining options. the mentality behind the establishment it to let the guests feel comfortable and enjoy their time. Quality of food is top, and drinks are top bar quality. And after we checked out, as our flight was in the evening, we were told that we can use the facilities until we leave. It was our second time in Rhodes, and will be back again for sure to Mitsis hotels either this one or another one
8
sefi shine
22 août 2024
·
A séjourné 7 nuits
The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
8
jaina
24 août 2024
·
A séjourné 7 nuits
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
8
Gary
27 mai 2024
·
A séjourné 5 nuits
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
6
Prince Antony
13 août 2024
·
A séjourné 4 nuits
Nice hotel, nice staff, direct on the beach. But problems like not much kids oriented, few staff not well behaved especially the one in the restaurant, pool side restaurants not well managed by hotel and restaurant staff - they do not allow sitting anywhere but only on their allowed tables and thats a but rude behavior. Water in the bathroom of the top floors have low water pressure and thereby not effective while bathing and all. Overall just for the sake of a beach front hotel there is nothing exceptional.
Nice hotel, nice staff, direct on the beach. But problems like not much kids oriented, few staff not well behaved especially the one in the restaurant, pool side restaurants not well managed by hotel and restaurant staff - they do not allow sitting anywhere but only on their allowed tables and thats a but rude behavior. Water in the bathroom of the top floors have low water pressure and thereby not effective while bathing and all. Overall just for the sake of a beach front hotel there is nothing exceptional.
10
Andrzej
17 juin 2023
·
A séjourné 5 nuits
The staff at the Mitsis Grand Hotel Beach Hotel are the real stars of the property. Every single member of staff we had met have been super helpful and very pleasant to converse with. I can't overstate how lovely our stay was because of them. The rooms were a bit dated and need a bit of refreshment however, they come with everything you need and the A/C was lovely however the decor and the upkeep has suffered a little, chipped paint, odd scratches here and there. The facilities are great and what you would expect and the food (esp. in the places by the pool, shout outs to the Mexican restaurant and their pork dish and staff!! ) The hotel itself is located close to the medieval town as well as the acropolis above the town. Highly reccomend this hotel!
The staff at the Mitsis Grand Hotel Beach Hotel are the real stars of the property. Every single member of staff we had met have been super helpful and very pleasant to converse with. I can't overstate how lovely our stay was because of them. The rooms were a bit dated and need a bit of refreshment however, they come with everything you need and the A/C was lovely however the decor and the upkeep has suffered a little, chipped paint, odd scratches here and there. The facilities are great and what you would expect and the food (esp. in the places by the pool, shout outs to the Mexican restaurant and their pork dish and staff!! ) The hotel itself is located close to the medieval town as well as the acropolis above the town. Highly reccomend this hotel!
8
Abigail Louisa
24 août 2023
·
A séjourné 7 nuits
For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service. We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic. The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw. Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.
For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service. We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic. The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw. Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.
10
Ryan
6 juin 2024
·
A séjourné 10 nuits
Uitstekende service, vriendelijk personeel die er alles aan doen om het verblijf zo fijn mogelijk te maken. Eén van de weinig all inclusieve hotels waar er meer bediening is dan dat je zelf je eten en drinken moet halen. Een perfect verblijf gehad!
Uitstekende service, vriendelijk personeel die er alles aan doen om het verblijf zo fijn mogelijk te maken. Eén van de weinig all inclusieve hotels waar er meer bediening is dan dat je zelf je eten en drinken moet halen. Een perfect verblijf gehad!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement en bord de mer, à proximité immédiate de la vieille ville de Rhodes, du port et des boutiques. Certains clients signalent le bruit de la circulation et quelques bâtiments délabrés à proximité.
Avis de voyageur à ce sujet
10
Paul
15 sept. 2022
·
A séjourné 7 nuits
We have stayed at this hotel a number of times, the place is well maintained and very clean. The staff are very helpful and friendly. Location could not be better, on the sea-front close to busy town and 15 minute walk into the old town of Rhodes itself. I would not hesitate to recommend.
We have stayed at this hotel a number of times, the place is well maintained and very clean. The staff are very helpful and friendly. Location could not be better, on the sea-front close to busy town and 15 minute walk into the old town of Rhodes itself. I would not hesitate to recommend.
6
Mandy
6 juil. 2023
·
A séjourné 7 nuits
The property was very close to the sea and also walkable to the old town so a good location. The staff were friendly and mostly helpful. However it badly needs renovation. The first room we were offered was in a very poor condition. The bathroom looked wrecked, broken tiles, broken down bath, and toilet seat incorrectly fitted. The room was not the size stated on the website and looked nothing like the picture or what we had expected. We stayed in the room one night before moving to a better room that was very noisy. We should have asked to move again but were told that if we called down to reception they would ask people to be quieter. On one night we called reception 4 times between midnight and 2am. The food was adequate but more like canteen food than expected for a five star hotel. The a la carte restaurants were very nice but could only be booked for two dinners and one brunch.
The property was very close to the sea and also walkable to the old town so a good location. The staff were friendly and mostly helpful. However it badly needs renovation. The first room we were offered was in a very poor condition. The bathroom looked wrecked, broken tiles, broken down bath, and toilet seat incorrectly fitted. The room was not the size stated on the website and looked nothing like the picture or what we had expected. We stayed in the room one night before moving to a better room that was very noisy. We should have asked to move again but were told that if we called down to reception they would ask people to be quieter. On one night we called reception 4 times between midnight and 2am. The food was adequate but more like canteen food than expected for a five star hotel. The a la carte restaurants were very nice but could only be booked for two dinners and one brunch.
10
Joanna
7 juin 2024
·
A séjourné 5 nuits
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
8
Andrea
12 juil. 2023
·
A séjourné 7 nuits
Loved the location Beautiful hotel but rooms old fashioned Restaurants all great except main buffet Cocktails way to strong Pool area great
Loved the location Beautiful hotel but rooms old fashioned Restaurants all great except main buffet Cocktails way to strong Pool area great
10
Judith Angela
27 avr. 2024
·
A séjourné 5 nuits
Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.
Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.
8
jaina
24 août 2024
·
A séjourné 7 nuits
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
10
John Joseph
21 mai 2023
·
A séjourné 6 nuits
Mitsis Grand Hotel was a pleasure to visit. With clean grounds attentive friendly staff and terrific accessibility to historic sites and excursions you will not be disappointed. The prime beachfront location is a must for anyone traveling to Rhodes.
Mitsis Grand Hotel was a pleasure to visit. With clean grounds attentive friendly staff and terrific accessibility to historic sites and excursions you will not be disappointed. The prime beachfront location is a must for anyone traveling to Rhodes.
10
Tatiana
15 août 2024
·
A séjourné 9 nuits
Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!
Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!
10
Hugh
13 mai 2024
·
A séjourné 5 nuits
The hotel itself was very nice and the food was excellent staff were very friendly and helpful would recommend this hotel to anyone surrounding area was pretty rundown and a lot of buildings were lying empty the beach had seen better days could have been needing a good clean up I know that the season was at the start
The hotel itself was very nice and the food was excellent staff were very friendly and helpful would recommend this hotel to anyone surrounding area was pretty rundown and a lot of buildings were lying empty the beach had seen better days could have been needing a good clean up I know that the season was at the start
10
okan
12 juil. 2024
·
A séjourné 4 nuits
Güleryüzlü personel ve kaliteli hizmet. Yemekler çeşit ve lezzet olarak çok iyi.Otelin konumu süper. Hem kaleye hem de şehir merkezine yürüme mesafesinde. Çok memnun ayrıldık...
Güleryüzlü personel ve kaliteli hizmet. Yemekler çeşit ve lezzet olarak çok iyi.Otelin konumu süper. Hem kaleye hem de şehir merkezine yürüme mesafesinde. Çok memnun ayrıldık...
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture est souvent très bien notée, avec un large choix dans plusieurs restaurants et bars, notamment des cocktails. Les critiques portent sur un buffet principal répétitif ou basique, un brunch inégal et une disponibilité limitée ou un service lent dans les lieux les plus prisés.
Avis de voyageur à ce sujet
10
robert
20 avr. 2024
·
A séjourné 7 nuits
Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10
Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10
8
Giovanna
16 août 2023
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A séjourné 8 nuits
Les salles de bains sont vraiment dans un état de vétusté auquel on ne s attend pas. En terme de propreté, il faut demander pour que le ménage soit fait tous les jours. En août, les piscines sont bondées et il est difficile de trouver un transat après 9h! Il y a des groupes de musique tous les soirs, ce qui est plutôt agréable. La nourriture est bonne et les restaurants sur réservation de très bonne qualité.
Les salles de bains sont vraiment dans un état de vétusté auquel on ne s attend pas. En terme de propreté, il faut demander pour que le ménage soit fait tous les jours. En août, les piscines sont bondées et il est difficile de trouver un transat après 9h! Il y a des groupes de musique tous les soirs, ce qui est plutôt agréable. La nourriture est bonne et les restaurants sur réservation de très bonne qualité.
10
Joanna
7 juin 2024
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A séjourné 5 nuits
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
8
Andrea
12 juil. 2023
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A séjourné 7 nuits
Loved the location Beautiful hotel but rooms old fashioned Restaurants all great except main buffet Cocktails way to strong Pool area great
Loved the location Beautiful hotel but rooms old fashioned Restaurants all great except main buffet Cocktails way to strong Pool area great
8
Gary
27 mai 2024
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A séjourné 5 nuits
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
4
Kay
3 nov. 2023
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A séjourné 3 nuits
The amount of ridiculous rules about what you can and can't have/do make this an unpleasant hotel to stay in. For example, we had lunch in the Greek restaurant and the dessert (like so many other things) was not available. However, it was in the next restaurant a couple of metres away. They insisted that I sit at a table for 4 in one establishment with my husband sitting at a table for 4 in the other to eat dessert. Certainly not a customer centred approach! Another example, the minibar in the room (small bottle of wine, 2 beers and 4 cans of pop) can only be replenished every other day. I thought the member of staff replenishing the minibar was going to explode when I asked for a replacement beer. The food in the main dining room is very poor and everything tasted the same. It also wasn't hot. Cleaning of bedrooms inadequate - literally a change of the bins and towels daily. I would never stay here again. Definitely, not 5*.
The amount of ridiculous rules about what you can and can't have/do make this an unpleasant hotel to stay in. For example, we had lunch in the Greek restaurant and the dessert (like so many other things) was not available. However, it was in the next restaurant a couple of metres away. They insisted that I sit at a table for 4 in one establishment with my husband sitting at a table for 4 in the other to eat dessert. Certainly not a customer centred approach! Another example, the minibar in the room (small bottle of wine, 2 beers and 4 cans of pop) can only be replenished every other day. I thought the member of staff replenishing the minibar was going to explode when I asked for a replacement beer. The food in the main dining room is very poor and everything tasted the same. It also wasn't hot. Cleaning of bedrooms inadequate - literally a change of the bins and towels daily. I would never stay here again. Definitely, not 5*.
10
YVONNE LINDA
14 sept. 2023
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A séjourné 14 nuits
Absolutely fabulous hotel, staff and service 1st class, food so much to choose from lots of a la carte restaurants, hotel spotless always cleaning all areas. Lovely beach front location with free sun beds, only 15 minute walk in to the port and old town. Great evening entertainment and branded drinks what more could you want. Had a fantastic 14 night holiday here and can’t wait to return again next year bringing the family with us.
Absolutely fabulous hotel, staff and service 1st class, food so much to choose from lots of a la carte restaurants, hotel spotless always cleaning all areas. Lovely beach front location with free sun beds, only 15 minute walk in to the port and old town. Great evening entertainment and branded drinks what more could you want. Had a fantastic 14 night holiday here and can’t wait to return again next year bringing the family with us.
6
lee
20 avr. 2024
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A séjourné 6 nuits
Good hotel overall staff are hard working and friendly Food is a bit typical buffet in main restaurant and can be over salted Have still enjoyed are stay
Good hotel overall staff are hard working and friendly Food is a bit typical buffet in main restaurant and can be over salted Have still enjoyed are stay
8
Abigail Louisa
24 août 2023
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A séjourné 7 nuits
For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service. We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic. The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw. Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.
For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service. We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic. The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw. Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.
8
Dov
17 avr. 2023
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A séjourné 3 nuits
The hotel has a truly excellent staff -- both friendly and extremely helpful. The physical condition of the guest rooms is "acceptable", not more than that. What is disappointing is the level of availability in the alternate restaurants (as opposed to the main one). The indoor ones are not open often enough and the outside ones are tiny, undermanned, and so crowded that in my four days there I was never able to eat in one of them.
The hotel has a truly excellent staff -- both friendly and extremely helpful. The physical condition of the guest rooms is "acceptable", not more than that. What is disappointing is the level of availability in the alternate restaurants (as opposed to the main one). The indoor ones are not open often enough and the outside ones are tiny, undermanned, and so crowded that in my four days there I was never able to eat in one of them.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Adrien
28 août 2024
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A séjourné 11 nuits
L’hôtel est pas au niveau d’un 5* , en effet les équipements sont vétustes . Il est très bien situé , le personnel est top !
L’hôtel est pas au niveau d’un 5* , en effet les équipements sont vétustes . Il est très bien situé , le personnel est top !
6
Abraham
26 avr. 2024
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A séjourné 8 nuits
Hôtel Et chambre vieilli
Hôtel Et chambre vieilli
8
Nicolas
26 oct. 2023
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A séjourné 5 nuits
Besoin de réserver pour le restaurant italien et il était complet tout le séjour, les chambres ne sont pas dignes d’un 5 étoiles
Besoin de réserver pour le restaurant italien et il était complet tout le séjour, les chambres ne sont pas dignes d’un 5 étoiles
4
VICTOR
23 août 2023
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A séjourné 14 nuits
Restauration très en-dessous par rapport au niveau de l’hôtellerie à ne pas recommander en ce qui concerne les repas
Restauration très en-dessous par rapport au niveau de l’hôtellerie à ne pas recommander en ce qui concerne les repas
8
Giovanna
16 août 2023
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A séjourné 8 nuits
Les salles de bains sont vraiment dans un état de vétusté auquel on ne s attend pas. En terme de propreté, il faut demander pour que le ménage soit fait tous les jours. En août, les piscines sont bondées et il est difficile de trouver un transat après 9h! Il y a des groupes de musique tous les soirs, ce qui est plutôt agréable. La nourriture est bonne et les restaurants sur réservation de très bonne qualité.
Les salles de bains sont vraiment dans un état de vétusté auquel on ne s attend pas. En terme de propreté, il faut demander pour que le ménage soit fait tous les jours. En août, les piscines sont bondées et il est difficile de trouver un transat après 9h! Il y a des groupes de musique tous les soirs, ce qui est plutôt agréable. La nourriture est bonne et les restaurants sur réservation de très bonne qualité.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 14:00
Avant 12:00
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Équipements populaires
Restaurant
Piscine
Ascenseur
Service en chambre
Concierge
Nettoyage à sec
Général
Service en chambre
Restaurant
Sauna
Mini bar
Cuisine
Sèche-cheveux
Massage
Salle de bain privée
Bar de la piscine
Petit-déjeuner en chambre
Coffee Shop/Café
Smoke-Free Property
Wheelchair Accessible (Limited)
Activités
Piscine
Courts de tennis
Jardin
Plongée
Billard
Fléchettes
Pêche
Aire de jeux
Médecin de garde
Pool (Indoor)
Bibliothèque
Pool (Outdoor)
Tennis de table
Fitness Center (nearby)
Services
Concierge
Ascenseur
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Service de réveil
Blanchisserie
Location de vélos
Magasins
Service de billetterie
Portier
Consigne à bagage
Magasin de souvenirs/Cadeaux
24-Hour Front Desk
Grocery/Convenience Store
Lockers Available
Parking
Parking gratuit