Hellaby Hall Hotel, BW Signature Collection

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Nice friendly staff the room was nice basic breakfast the dinner was average free carparking nice swimming pool and spa was cold not heating up sauna and steam room was working.

I stayed for two nights. The room was comfortable and yes the furniture was a little dated in it but it didnt matter as I was out most of the time. Bathroom was good. I had a meal in the bar area and I was well looked after by lovely staff. Meal was tasty, hot and came quite quickly. I used the swimming pool and sauna plus an early morning pilates class. Everything was good. I suppose an available timetable of what was on would have been useful and it being made clear what was included for guests. Everything was included. Breakfast was very ordinary but I am sure people would find things to suit.

The Spa rub and swimming pool were extremely cold. The Pool, sauna and steam room requires some TLC.

The good bits: Room was a good size, bed was comfy, as we're the pillows and everything was very clean. Breakfast time booked to avoid overcrowding, function room activities couldn't be heard from the bedrooms. Not so good bits: window was edged with green growth externally, bathroom mirror lights not working, dated shower fitting over the bath. Hospitality tray ok, usual choice, breakfast not very inspiring and not very warm. Carpets in communal areas showed signs of damage and were stained in parts. Staff were friendly and helpful. All in all a decent enough place but not overly impressed especially as the pool and spa access is outside the hotel - not great on a cold and windy evening