Hellaby Hall Hotel, BW Signature Collection
73 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
73 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hellaby Hall Hotel, BW Signature Collection, los precios por noche son de 73 US$ de media en el mes más barato (septiembre) y de 95 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 87 US$ |
| febrero | 83 US$ |
| marzo | 74 US$ |
| abril | 84 US$ |
| mayo | 85 US$ |
| junio | 93 US$ |
| julio | 95 US$ |
| agosto | 86 US$ |
| septiembre | 73 US$ |
| octubre | 84 US$ |
| noviembre | 84 US$ |
| diciembre | 85 US$ |
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sept · 73 US$
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Más caro: julio (aprox. 95 US$)
Más barato: septiembre (aprox. 73 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como un centro de bienestar, una piscina cubierta y una bañera de...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como un centro de bienestar, una piscina cubierta y una bañera de hidromasaje. Encontrarás también conexión a Internet wifi gratis, servicio de celebración de bodas y una zona para barbacoas.
Servicios empresariales
Tendrás un centro de negocios, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Cuando quieras almorzar o cenar, solo tienes que pasarte por The Carnelly Restaurant, un restaurante especializado en cocina británica. El alojamiento también cuenta con una cafetería y con un servicio de habitaciones las 24 horas. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno completo todos los días de 07:00 a 09:30 con un coste adicional.
Habitaciones
Disfruta de una agradable estancia en una de las 87 habitaciones con televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por satélite y conexión a Internet por cable y wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Hellaby Hall Hotel, BW Signature Collection de Rotherham, estarás en el barrio financiero y a menos de 15 minutos en coche de Utilita Arena Sheffield y Centro de ocio infantil Treasure Island Rotherham. Además, este hotel spa se encuentra a 20,3 km de University of Sheffield y a 5,7 km de Abadía de Roche.
Qué hay cerca
Centro de ocio infantil Treasure Island Rotherham(0.6 millas)
Abadía de Roche(3.5 millas)
Parque periurbano Thrybergh(4 millas)
Museo Clifton Park(4.9 millas)
Parque periurbano Ulley Reservoir(5 millas)
Hospital general de Rotherham(5.2 millas)
Catedral de Rotherham(5.5 millas)
AESSEAL New York Stadium(5.5 millas)
Complejo de ocio de Rotherham(5.7 millas)
Museo del transporte de Yorkshire Sur(5.8 millas)
Gulliver's Valley(6.4 millas)
Parkgate Shopping Park(6.5 millas)
Castillo de Conisbrough(6.7 millas)
Parque periurbano Rother Valley(7 millas)
Centro de ocio Wath Upon Dearne(7.4 millas)
Aeropuerto de Doncaster-Sheffield (DSA)(13.3 millas)
Aeropuerto Internacional de Glasgow (GLA)(253 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
Ubicación
Old Hellaby Lane, Hellaby, Hellaby, Inglaterra, Reino Unido
Centro de ocio infantil Treasure Island Rotherham (0.6 millas)
Abadía de Roche (3.5 millas)
Parque periurbano Thrybergh (4 millas)
Museo Clifton Park (4.9 millas)
Parque periurbano Ulley Reservoir (5 millas)
Hospital general de Rotherham (5.2 millas)
Reseñas de los huéspedes
8
Muy bueno
Basado en 1321 comentarios verificados
¿Quién se queda aquí?
Trabajo
20%
Pareja
37%
Familia
19%
Grupo
19%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Hellaby Hall Hotel; BW Signature Collection, los huéspedes elogian al personal amable, la amplia piscina y el gimnasio, y los agradables jardines, al tiempo que señalan áreas anticuadas, una limpieza inconsistente, un confort variable en las habitaciones y problemas ocasionales de mantenimiento o temperatura en las instalaciones de ocio.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Hellaby Hall Hotel; BW Signature Collection, los huéspedes elogian al personal amable, la amplia piscina y el gimnasio, y los agradables jardines, al tiempo que señalan áreas anticuadas, una limpieza inconsistente, un confort variable en las habitaciones y problemas ocasionales de mantenimiento o temperatura en las instalaciones de ocio.
Las habitaciones varían desde espaciosas y confortables hasta pequeñas, calurosas o anticuadas, con varios informes de ruido proveniente de vecinos o tuberías y enchufes limitados junto a la cama; el Wi‑Fi es frecuentemente débil. El club de ocio es un punto destacado con una gran piscina, sauna, sala de vapor y gimnasio, aunque los huéspedes mencionan agua fría, instalaciones averiadas o cerradas, y desgaste general en algunos lugares. El personal de bar y restaurante puede ser lento y las políticas se sienten inflexibles para algunos, y la calidad del desayuno y la cena varía. Espere una estancia cómoda y con servicios, con algunas concesiones en cuanto a modernidad.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones de ocio son un punto fuerte, con una gran piscina, sauna, sala de vapor y gimnasio mencionados positivamente. Las desventajas recurrentes incluyen agua fría en la piscina, instalaciones fuera de servicio o anticuadas y cierres ocasionales por mantenimiento; el aparcamiento es fácil.
Reseñas de huéspedes relacionadas
8
Saleem
20 dic 2023
·
Se alojó 1 noche
free parking friendly welcome at reception nice clean room clean and tidy breakfast was good swimming pool water was cold and same for the spa water was cold not hot Maintantance is required.
free parking friendly welcome at reception nice clean room clean and tidy breakfast was good swimming pool water was cold and same for the spa water was cold not hot Maintantance is required.
10
Mariam
29 oct 2025
·
Se alojó 2 noches
Spa was good water was frezzing when it stated it was heated pool
Spa was good water was frezzing when it stated it was heated pool
10
Ian
29 mar 2023
·
Se alojó 1 noche
lovely hotel, with excellent facilities. Very extensive gym and pool area. Rooms were comfortable.
lovely hotel, with excellent facilities. Very extensive gym and pool area. Rooms were comfortable.
6
viraj
18 feb 2025
·
Se alojó 1 noche
We booked the hotel for the swimming pool and sauna We were told on arrival that it was being maintained No other compromise was offered It would have been easier to take off that facility whilst it was not available We would not have wasted our time going there
We booked the hotel for the swimming pool and sauna We were told on arrival that it was being maintained No other compromise was offered It would have been easier to take off that facility whilst it was not available We would not have wasted our time going there
6
Julie
4 jul 2025
·
Se alojó 3 noches
Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T
Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T
10
Lorraine
24 sept 2025
·
Se alojó 2 noches
First time staying here as my usual hotel was full. Lovely food a great gym and the added bonus of a pool steam room and sauna - exceeded my expectations and will be staying again
First time staying here as my usual hotel was full. Lovely food a great gym and the added bonus of a pool steam room and sauna - exceeded my expectations and will be staying again
6
Kathy
2 ago 2024
·
Se alojó 1 noche
Stayed over for a wedding. Receptionist on entry very professional and friendly, different one on leaving - was all over the place. Bathroom great but rooms are dated and need modernisation Spa area needs some TLC - slats broken in sauna, H&S hazard
Stayed over for a wedding. Receptionist on entry very professional and friendly, different one on leaving - was all over the place. Bathroom great but rooms are dated and need modernisation Spa area needs some TLC - slats broken in sauna, H&S hazard
8
Anne
29 nov 2025
·
Se alojó 1 noche
Clean and simple. Nice spa inc but the jacuzzi could have done with bring a tad warmer. Pool decent length to get a swim in.
Clean and simple. Nice spa inc but the jacuzzi could have done with bring a tad warmer. Pool decent length to get a swim in.
10
Laura
29 jul 2025
·
Se alojó 1 noche
Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.
Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.
10
Simon
18 ago 2024
·
Se alojó 1 noche
Lovely impressive hotel set in large grounds. Reception staff were welcoming friendly and helpful. Room was spacious, clean and had a bath which is always a plus these days. Decor slightly dated lacking plug/phone sockets next to bed however minor points that don’t detract from our stay. Facilities very good with large pool, sauna and steam rooms (nice and hot) again clean and presentable. Can’t comment on the restaurant or bar as didn’t use them due to be on special diet for training but given the rest of the experience would expect them to be similar standard. Overall a great stay and value for money!
Lovely impressive hotel set in large grounds. Reception staff were welcoming friendly and helpful. Room was spacious, clean and had a bath which is always a plus these days. Decor slightly dated lacking plug/phone sockets next to bed however minor points that don’t detract from our stay. Facilities very good with large pool, sauna and steam rooms (nice and hot) again clean and presentable. Can’t comment on the restaurant or bar as didn’t use them due to be on special diet for training but given the rest of the experience would expect them to be similar standard. Overall a great stay and value for money!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es variada: muchos huéspedes encontraron las habitaciones limpias, pero varias reseñas informan de baños o ropa de cama manchados o sucios y olores desagradables en los pasillos. Algunos notaron vajilla sucia y áreas de vestuario del spa desgastadas o sucias.
Reseñas de huéspedes relacionadas
4
jakub
1 ago 2024
·
Se alojó 1 noche
The room was grotty and in need of redecorating. The hallway smelled like a toilet at a motorway services. Dinner at the restaurant was pretentious and tasted average. Breakfast was average at best. At least the staff were nice and friendly.
The room was grotty and in need of redecorating. The hallway smelled like a toilet at a motorway services. Dinner at the restaurant was pretentious and tasted average. Breakfast was average at best. At least the staff were nice and friendly.
8
Rajinder
28 jul 2025
·
Se alojó 2 noches
Clean room, staff very helpful
Clean room, staff very helpful
4
jakub
5 ago 2024
·
Se alojó 1 noche
The room was in need of a deep clean and redecoration.
The room was in need of a deep clean and redecoration.
6
Dean
17 nov 2025
·
Se alojó 1 noche
Dated hotel in need of refurbishment, everything dated. Hotel food tastes good but let down by dirty cutlery on the table.
Dated hotel in need of refurbishment, everything dated. Hotel food tastes good but let down by dirty cutlery on the table.
4
jakub
2 ago 2024
·
Se alojó 1 noche
The room was in need of a deep clean and redecoration. The corridor for smells like a toilet. Dinner at the restaurant was OK-ish. Breakfast below average.
The room was in need of a deep clean and redecoration. The corridor for smells like a toilet. Dinner at the restaurant was OK-ish. Breakfast below average.
6
Ashley
28 ene 2024
·
Se alojó 1 noche
Tired hotel, spa area okay but again rather tired. Staff okay. Previous guest’s poo and skid marks in our toilet on arrival which is pretty poor.
Tired hotel, spa area okay but again rather tired. Staff okay. Previous guest’s poo and skid marks in our toilet on arrival which is pretty poor.
6
Bryan
4 abr 2025
·
Se alojó 1 noche
Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?
Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?
10
Jo
31 jul 2025
·
Se alojó 2 noches
Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.
Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.
6
Juliet
11 sept 2025
·
Se alojó 1 noche
The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!
The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!
2
simon
23 may 2023
·
Se alojó 2 noches
There were blood stained sheets and I never got over that. Obviously hotel changed the sheets when I complained but how did they pass inspection in the first place? No confidence after that
There were blood stained sheets and I never got over that. Obviously hotel changed the sheets when I complained but how did they pass inspection in the first place? No confidence after that
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde espaciosas y confortables hasta pequeñas, calurosas o anticuadas; varios huéspedes mencionaron ruido proveniente de vecinos o tuberías y enchufes limitados junto a la cama. El Wi‑Fi es frecuentemente débil o poco fiable.
Reseñas de huéspedes relacionadas
8
Daniel
8 ago 2024
·
Se alojó 1 noche
Big clean hotel friendly staff only downside was extremely poor WiFi speed.
Big clean hotel friendly staff only downside was extremely poor WiFi speed.
6
Pete
13 oct 2025
·
Se alojó 2 noches
Hotel was clean and staff were very helpful and friendly. The wi-fi was absolutely terrible though and it was impossible to get any work done or download anything to watch. The gym was very good and clean and airy.
Hotel was clean and staff were very helpful and friendly. The wi-fi was absolutely terrible though and it was impossible to get any work done or download anything to watch. The gym was very good and clean and airy.
10
Matthew
29 ago 2025
·
Se alojó 2 noches
Excellent value: spacious and comfortable room, superb facilities.
Excellent value: spacious and comfortable room, superb facilities.
8
Michelle
23 feb 2025
·
Se alojó 1 noche
Room was basic for price of room only... was at wedding so no use of pool etc. Shower splurted water every direction and pillows/bed hard Towels were lush and could do with shower cap especially given shower head.
Room was basic for price of room only... was at wedding so no use of pool etc. Shower splurted water every direction and pillows/bed hard Towels were lush and could do with shower cap especially given shower head.
6
Michael
10 nov 2023
·
Se alojó 1 noche
What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.
What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.
10
Laura
29 jul 2025
·
Se alojó 1 noche
Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.
Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.
10
Hasina
13 ago 2024
·
Se alojó 1 noche
Clean room with modernised bathroom. Could do with AC in the hot weather. good breakfast and swimming pool
Clean room with modernised bathroom. Could do with AC in the hot weather. good breakfast and swimming pool
6
Frazer
17 ago 2025
·
Se alojó 2 noches
The room itself was extremely small and uncomfortably hot, making it difficult to relax. The reception area also had an unpleasant smell which left a bad first impression. Throughout the stay it was very noisy, and the water pressure in the bathroom was poor — it kept cutting out and making strange noises during the night, which made it hard to sleep. Overall, the place felt poorly maintained and not very welcoming. The night receptionist was really nice and helpful, which was one of the few positives during the stay.
The room itself was extremely small and uncomfortably hot, making it difficult to relax. The reception area also had an unpleasant smell which left a bad first impression. Throughout the stay it was very noisy, and the water pressure in the bathroom was poor — it kept cutting out and making strange noises during the night, which made it hard to sleep. Overall, the place felt poorly maintained and not very welcoming. The night receptionist was really nice and helpful, which was one of the few positives during the stay.
10
Jo
31 jul 2025
·
Se alojó 2 noches
Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.
Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.
10
Marie Louise
17 abr 2025
·
Se alojó 1 noche
Lovely building and room was large for a standard twin. Staff were very helpful and friendly. Dinner in restaurant was delicious - a high standard . Swimming pool was large. Would definitely return.
Lovely building and room was large for a standard twin. Staff were very helpful and friendly. Dinner in restaurant was delicious - a high standard . Swimming pool was large. Would definitely return.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Generalmente acogedor y servicial, se destaca a la recepción y a los equipos del hotel por parte de muchos huéspedes. Sin embargo, algunos experimentaron un servicio lento o desatento en el bar/restaurante, políticas de comedor inflexibles y un manejo inconsistente de problemas o quejas de las habitaciones.
Reseñas de huéspedes relacionadas
10
Craig
15 oct 2025
·
Se alojó 1 noche
Pros - friendly check-in also nice and quick, big room and very comfy bed, big towels which i need lol. Cons - nothing comes to mind
Pros - friendly check-in also nice and quick, big room and very comfy bed, big towels which i need lol. Cons - nothing comes to mind
4
Kayleigh
28 feb 2023
·
Se alojó 1 noche
The bed was comfy enough. The room we were in was not worth the money paid nor did it really feel like a suite. All it had was a bigger bathroom. There was lots of dusty areas and cobwebs in places. The room really could use an over hall. Not many outlets especially for this day and age rooms should be fitted with USB sockets. Breakfast was not good at all. Food choice was lacking and it didn’t seem like the food items were restocked enough throughout the morning. When we arrived for breakfast there was a lot of empty trays and very picked over food. We also asked if there was any way to extend the stay by 20-30 minutes but was told no. Figuring the price we paid they would have made ab exception. When we said about this at checkout, when asked if we enjoyed our stay. We said it was mediocre and the guy asked why. We started off with the point about the few minutes extra and he just got very defensive. Like we insulted him. So because of his reaction we didn’t bother going further with why we didn’t enjoy our stay. He needs to be trained with dealing with complaints. Obviously he takes them to personally instead of dealing with it in a professional manner. He should have listened to the problems we had without reacting that way. Even if there wasn’t anything he could have done to make it right. Listening in a respectful manner and to say he would pass it on to management would have gone further than reacting defensively.
The bed was comfy enough. The room we were in was not worth the money paid nor did it really feel like a suite. All it had was a bigger bathroom. There was lots of dusty areas and cobwebs in places. The room really could use an over hall. Not many outlets especially for this day and age rooms should be fitted with USB sockets. Breakfast was not good at all. Food choice was lacking and it didn’t seem like the food items were restocked enough throughout the morning. When we arrived for breakfast there was a lot of empty trays and very picked over food. We also asked if there was any way to extend the stay by 20-30 minutes but was told no. Figuring the price we paid they would have made ab exception. When we said about this at checkout, when asked if we enjoyed our stay. We said it was mediocre and the guy asked why. We started off with the point about the few minutes extra and he just got very defensive. Like we insulted him. So because of his reaction we didn’t bother going further with why we didn’t enjoy our stay. He needs to be trained with dealing with complaints. Obviously he takes them to personally instead of dealing with it in a professional manner. He should have listened to the problems we had without reacting that way. Even if there wasn’t anything he could have done to make it right. Listening in a respectful manner and to say he would pass it on to management would have gone further than reacting defensively.
6
Julie
4 jul 2025
·
Se alojó 3 noches
Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T
Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T
8
Lisa
8 sept 2025
·
Se alojó 1 noche
I appreciate that check in before 3pm is not guaranteed, but my experience on this visit (I've stayed before) was not what I would deem as positive customer service. On arrival at 2pm we were told that housekeeping would not confirm room readiness prior to 3pm - not even an attempt to check. Most hotels will at least check - even if very busy
I appreciate that check in before 3pm is not guaranteed, but my experience on this visit (I've stayed before) was not what I would deem as positive customer service. On arrival at 2pm we were told that housekeeping would not confirm room readiness prior to 3pm - not even an attempt to check. Most hotels will at least check - even if very busy
6
Bryan
4 abr 2025
·
Se alojó 1 noche
Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?
Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?
4
Pete
1 oct 2023
·
Se alojó 1 noche
I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.
I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.
6
Michael
10 nov 2023
·
Se alojó 1 noche
What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.
What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.
8
Elizabeth
31 jul 2025
·
Se alojó 2 noches
Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.
Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.
10
Mark
21 oct 2025
·
Se alojó 1 noche
Great place very welcoming and staff friendly, spa is awesome and definitely stay again Well done all you have a new customer
Great place very welcoming and staff friendly, spa is awesome and definitely stay again Well done all you have a new customer
10
Ben
9 jun 2024
·
Se alojó 1 noche
Very welcoming and good use of leisure facilities. Room spacious and clean and front desk team were very accomadating.
Very welcoming and good use of leisure facilities. Room spacious and clean and front desk team were very accomadating.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Convenientemente ubicado cerca de la autopista y en terrenos tranquilos y agradables. Algunos experimentaron ruido proveniente de bodas o áreas de servicio, y algunos notaron opciones limitadas en los alrededores inmediatos.
Reseñas de huéspedes relacionadas
8
Nev
17 feb 2025
·
Se alojó 1 noche
Car park is a few hundred yards from the hotel entrance. Nice room and good food. Good service and good location for main roads to motorways, though no discernible traffic noise.
Car park is a few hundred yards from the hotel entrance. Nice room and good food. Good service and good location for main roads to motorways, though no discernible traffic noise.
8
Norman
16 sept 2024
·
Se alojó 3 noches
Very quite and historical location. Staff at front desk were excellent and the breakfast is great.
Very quite and historical location. Staff at front desk were excellent and the breakfast is great.
8
David
5 oct 2023
·
Se alojó 1 noche
Nice hotel, unfortunately check-in was very slow and the location is not great
Nice hotel, unfortunately check-in was very slow and the location is not great
8
James
24 feb 2025
·
Se alojó 1 noche
Room was very nice. Staff excellent. Some noise at night due to wedding. Would return.
Room was very nice. Staff excellent. Some noise at night due to wedding. Would return.
8
Jane
2 may 2023
·
Se alojó 1 noche
Clean, comfortable hotel with good facilities and way accesss to the mitirway network byt in a quiet area.
Clean, comfortable hotel with good facilities and way accesss to the mitirway network byt in a quiet area.
8
Daniel
22 sept 2025
·
Se alojó 1 noche
Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway
Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway
10
Alison
28 ago 2024
·
Se alojó 1 noche
Room 19 backs onto service area and skip so noisy in the morning
Room 19 backs onto service area and skip so noisy in the morning
8
laura
8 sept 2024
·
Se alojó 1 noche
The hotel is very good but the surrounding area it is very limited For a countryside hotel you would expect a better contact with the nature .The swimming pool is open to the locals who do not like to share the space with the hotel costumers and the space can be very crowded for this.
The hotel is very good but the surrounding area it is very limited For a countryside hotel you would expect a better contact with the nature .The swimming pool is open to the locals who do not like to share the space with the hotel costumers and the space can be very crowded for this.
6
Stephanie
2 abr 2025
·
Se alojó 1 noche
A convenient location
A convenient location
8
Gemma
16 abr 2024
·
Se alojó 1 noche
Hotel setting was lovely and we made use of the swimming pool while there. The room was very warm which meant it was not as comfortable as it could have been. The bar was not really an option to eat a sit down meal in as the tables were all very low and all chairs were sofas or bucket chairs. This would have been our first choice rather than pay the very expensive restaurant prices, however the food was very good in the restaurant. So I would suggest if they offer a bar menu they create a comfortable bar area with proper height tables and chairs to eat from. Overall a pleasant stay.
Hotel setting was lovely and we made use of the swimming pool while there. The room was very warm which meant it was not as comfortable as it could have been. The bar was not really an option to eat a sit down meal in as the tables were all very low and all chairs were sofas or bucket chairs. This would have been our first choice rather than pay the very expensive restaurant prices, however the food was very good in the restaurant. So I would suggest if they offer a bar menu they create a comfortable bar area with proper height tables and chairs to eat from. Overall a pleasant stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La cena suele ser sabrosa y bien presentada, y muchos disfrutaron del desayuno. Otros encontraron el desayuno promedio o frío, los precios altos, el menú del bar limitado y el servicio del restaurante lento o regido por políticas; las opiniones sobre las opciones veganas son variadas.
Reseñas de huéspedes relacionadas
6
Julie
4 jul 2025
·
Se alojó 3 noches
Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T
Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T
10
R C H
11 abr 2023
·
Se alojó 1 noche
All good and the bar meal was also good as was breakfast
All good and the bar meal was also good as was breakfast
6
dale
22 sept 2025
·
Se alojó 1 noche
Only negative was that the food was average. Limited choice for Vegans. Otherwise great
Only negative was that the food was average. Limited choice for Vegans. Otherwise great
8
Daniel
22 sept 2025
·
Se alojó 1 noche
Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway
Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway
4
Pete
1 oct 2023
·
Se alojó 1 noche
I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.
I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.
10
Fiona
3 nov 2025
·
Se alojó 3 noches
Nice room lovely food
Nice room lovely food
6
danielle
31 dic 2023
·
Se alojó 1 noche
Comfortable stay. Room clean and tidy. Desk staff were lovely. Breakfast at 9 am was a let down, sausages were awful, bacon hard, cheese hard and the eggs had been out way too long sadly. Fretwell spa was lovely
Comfortable stay. Room clean and tidy. Desk staff were lovely. Breakfast at 9 am was a let down, sausages were awful, bacon hard, cheese hard and the eggs had been out way too long sadly. Fretwell spa was lovely
8
Elizabeth
31 jul 2025
·
Se alojó 2 noches
Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.
Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.
8
Peter
10 jul 2024
·
Se alojó 1 noche
Friendly staff, short drive off the M18 Decent room with good modern bathroom, the large Swimming Pool is a bonus. The bar menu could be more extensive. Would stay here again
Friendly staff, short drive off the M18 Decent room with good modern bathroom, the large Swimming Pool is a bonus. The bar menu could be more extensive. Would stay here again
6
Juliet
11 sept 2025
·
Se alojó 1 noche
The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!
The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
2
Chris
hace 3 semanas
·
Se alojó 1 noche
Had to swap rooms at 00:30 due to loud buzzing noise coming from above ceiling New room card didn’t work. Took ages to swap not what you want when you stayed so you didn’t have to get up early to travel for work… Following night could hear ever time the room next door turned the tap on or flushed the loo… On checking out I mentioned the noise again and they told me they anre aware and it’s been reported already…. But still taking money of people and putting them in them rooms …
Had to swap rooms at 00:30 due to loud buzzing noise coming from above ceiling New room card didn’t work. Took ages to swap not what you want when you stayed so you didn’t have to get up early to travel for work… Following night could hear ever time the room next door turned the tap on or flushed the loo… On checking out I mentioned the noise again and they told me they anre aware and it’s been reported already…. But still taking money of people and putting them in them rooms …
8
Lorraine
hace 3 semanas
·
Se alojó 1 noche
Good staff, room clean if a little tired, but thats not unusual nowadays,refurbishments are expensive!.Big pool, could do with a spinner for swimming gear when you get out though.Nice areas to sit outside, good breakfast.
Good staff, room clean if a little tired, but thats not unusual nowadays,refurbishments are expensive!.Big pool, could do with a spinner for swimming gear when you get out though.Nice areas to sit outside, good breakfast.
8
Bernard
25 jul 2026
·
Se alojó 1 noche
The big pool and well equipped gym makes this hotel. Lovely breakfast and welcoming staff.
The big pool and well equipped gym makes this hotel. Lovely breakfast and welcoming staff.
10
Graham
23 jul 2026
·
Se alojó 2 noches
Beautiful old manor and gardens hotel. Attached to the hotel is a Spa and swimming pool which were great. Lots of weddings seem to be held here
Beautiful old manor and gardens hotel. Attached to the hotel is a Spa and swimming pool which were great. Lots of weddings seem to be held here
8
Peter
21 jul 2026
·
Se alojó 1 noche
Great value. Pleasant stay and staff were very fri5and helpful
Great value. Pleasant stay and staff were very fri5and helpful
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:30
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-04: 109.11260493469238USD
- 2026-09-05: 103.30514417419434USD
- 2026-09-06: 74.21578772659302USD
- 2026-09-07: 82.40865431976319USD
- 2026-09-08: 101.71401412353515USD
- 2026-09-09: 84.61015025787353USD
- 2026-09-10: 102.93241551361083USD
- 2026-09-11: 130.3230233215332USD
- 2026-09-12: 107.89188202056884USD
- 2026-09-13: 78.16078809814454USD
- 2026-09-14: 78.20269072113037USD
- 2026-09-15: 103.55708269805908USD
- 2026-09-16: 103.55708269805908USD
- 2026-09-17: 78.20269072113037USD
- 2026-09-18: 107.89188202056884USD
- 2026-09-19: 117.79728462524415USD
- 2026-09-20: 78.20269072113037USD
- 2026-09-21: 83.13512299194336USD
- 2026-09-22: 107.89188202056884USD
- 2026-09-23: 97.99998324279785USD
- 2026-09-24: 83.13512299194336USD
- 2026-09-25: 97.99998324279785USD
- 2026-09-26: 107.89188202056884USD
- 2026-09-27: 78.20269072113037USD
- 2026-09-28: 83.13512299194336USD
- 2026-09-29: 88.09458063812255USD
- 2026-09-30: 88.09458063812255USD
- 2026-10-01: 93.05403828430175USD
- 2026-10-02: 88.09458063812255USD
- 2026-10-03: 107.89188202056884USD
- 2026-10-04: 83.13512299194336USD
- 2026-10-05: 93.05403828430175USD
- 2026-10-06: 97.99998324279785USD
- 2026-10-07: 107.89188202056884USD
- 2026-10-08: 93.05403828430175USD
- 2026-10-09: 88.09458063812255USD
- 2026-10-10: 107.89188202056884USD
- 2026-10-11: 83.13512299194336USD
- 2026-10-12: 93.05403828430175USD
- 2026-10-13: 97.99998324279785USD
- 2026-10-14: 97.99998324279785USD
- 2026-10-15: 93.05403828430175USD
- 2026-10-16: 97.99998324279785USD
- 2026-10-17: 117.79728462524415USD
- 2026-10-18: 83.13512299194336USD
- 2026-10-19: 93.05403828430175USD
- 2026-10-20: 97.99998324279785USD
- 2026-10-21: 97.99998324279785USD
- 2026-10-22: 93.05403828430175USD
- 2026-10-23: 97.99998324279785USD
- 2026-10-24: 117.79728462524415USD
- 2026-10-25: 83.13512299194336USD
- 2026-10-26: 93.05403828430175USD
- 2026-10-27: 97.99998324279785USD
- 2026-10-28: 97.99998324279785USD
- 2026-10-29: 93.05403828430175USD
- 2026-10-30: 97.99998324279785USD
- 2026-10-31: 107.89188202056884USD
- 2026-11-01: 83.13512299194336USD
- 2026-11-02: 93.05403828430175USD
- 2026-11-03: 122.71620420837402USD
- 2026-11-04: 112.85133966674805USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El alojamiento cuenta con extintor.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de We Care Clean (Best Western).
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Para obtener más información sobre la política de privacidad de Best Western, visita www.bestwestern.com/privacy.
- Desayuno completo: 16.50 GBP por persona (precio aproximado)
- Cargo por registro de entrada temprana: 20 GBP.
- Cargo por registro de salida tardía: 20 GBP
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Habitación familiar
Actividades
Piscina
Jardín
Piscina cubierta
Pool (Indoor)
Muebles de exterior
Terraza
Fitness Center (nearby)
Servicios
Centro de negocios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito