Voltar à pesquisa

Hellaby Hall Hotel, BW Signature Collection

US$ 73

/noite

Média para setembro

Hellaby Hall Hotel, BW Signature Collection - Image 1

Hellaby Hall Hotel, BW Signature Collection - Quarto

Hellaby Hall Hotel, BW Signature Collection - Quarto

Hellaby Hall Hotel, BW Signature Collection - Piscina

Hellaby Hall Hotel, BW Signature Collection - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 73

/noite

Média para setembro

Preços médios mensais

Em Hellaby Hall Hotel, BW Signature Collection, o preço por noite é, em média, US$ 73 no mês mais barato (setembro) e US$ 95 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em Hellaby Hall Hotel, BW Signature Collection por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 87
fevereiro	US$ 83
março	US$ 74
abril	US$ 84
maio	US$ 85
junho	US$ 93
julho	US$ 95
agosto	US$ 86
setembro	US$ 73
outubro	US$ 84
novembro	US$ 84
dezembro	US$ 85

Mais caro: julho (aprox. US$ 95)

Mais barato: setembro (aprox. US$ 73)

Sobre este alojamento

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Se procura entretenimento e atividades recreativas, encontrará um health club, uma piscina interior e uma banheira de hidr...

Comodidades

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Se procura entretenimento e atividades recreativas, encontrará um health club, uma piscina interior e uma banheira de hidromassagem. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços para casamentos e churrasqueiras.

Comodidades para negócios

As principais comodidades incluem um business center, registo de saída rápido e jornais grátis no lobby. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e salas de reuniões. Há estacionamento grátis no local.

Restaurante

Para saciar o apetite, dê um salto até ao The Carnelly Restaurant, um restaurante especializado em cozinha britânica que serve almoços e jantares. Se lhe apetecer uma refeição ligeira, encontrará ainda uma cafetaria. Em alternativa, refugie-se no conforto dos seus aposentos e dê uma vista de olhos pelo menu do serviço de quarto 24 horas. Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços completos diariamente entre as 7:00 e as 9:30 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 87 quartos com um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.

Localização

Com uma estadia Hellaby Hall Hotel, BW Signature Collection em Rotherham, ficará no centro financeiro, a 15 minutos de carro de Meadowhall Shopping Centre e de Treasure Island. Este hotel de spa está a 5,7 km (3,5 mi) de Roche Abbey e a 6,4 km (4 mi) de Thrybergh Country Park.

O que há nas proximidades

Treasure Island(0.6 milhas)
Roche Abbey(3.5 milhas)
Thrybergh Country Park(4 milhas)
Clifton Park Museum(4.9 milhas)
Ulley Reservoir Country Park(5 milhas)
Rotherham General Hospital(5.2 milhas)
Mecca Bingo Rotherham(5.5 milhas)
Rotherham Minster(5.5 milhas)
AESSEAL New York Stadium(5.7 milhas)
Rotherham Leisure Complex(5.8 milhas)
South Yorkshire Transport Museum(6.4 milhas)
Gulliver's Valley(6.5 milhas)
Parkgate Shopping Park(6.7 milhas)
Conisbrough Castle(7 milhas)
Rother Valley Country Park(7.4 milhas)
Doncaster (DSA - Aeroporto Doncaster Sheffield)(13.3 milhas)
Aeroporto Internacional de Glasgow (GLA)(253 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

Old Hellaby Lane, Hellaby, Hellaby, Inglaterra, Reino Unido

Treasure Island (0.6 milhas)

Roche Abbey (3.5 milhas)

Thrybergh Country Park (4 milhas)

Clifton Park Museum (4.9 milhas)

Ulley Reservoir Country Park (5 milhas)

Rotherham General Hospital (5.2 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8

Muito Bom

Com base em 1.321 avaliações verificadas

Quem se hospeda aqui?

Negócios

20%

Casal

37%

Família

19%

Grupos

19%

Individual

2%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hellaby Hall Hotel; BW Signature Collection, os hóspedes elogiam a simpatia da equipe, a grande piscina e academia, e os agradáveis jardins, ao mesmo tempo em que observam áreas desatualizadas, limpeza inconsistente, conforto variável dos quartos e problemas ocasionais de manutenção ou temperatura nas instalações de lazer.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hellaby Hall Hotel; BW Signature Collection, os hóspedes elogiam a simpatia da equipe, a grande piscina e academia, e os agradáveis jardins, ao mesmo tempo em que observam áreas desatualizadas, limpeza inconsistente, conforto variável dos quartos e problemas ocasionais de manutenção ou temperatura nas instalações de lazer.

Os quartos variam de espaçosos e confortáveis a pequenos, quentes ou desatualizados, com vários relatos de ruído de vizinhos ou encanamento e tomadas limitadas perto da cama; o Wi‑Fi costuma ser fraco. O clube de lazer é um destaque, com uma grande piscina, sauna, sala de vapor e academia, embora os hóspedes mencionem água fria, equipamentos quebrados ou fechados e desgaste geral em alguns lugares. O atendimento no bar e restaurante pode ser lento e as políticas parecem inflexíveis para alguns, e a qualidade do café da manhã e do jantar varia. Espere uma estadia conveniente, com foco em comodidades, mas com algumas concessões em termos de modernidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações de lazer são um ponto forte, com uma grande piscina, sauna, sala de vapor e academia mencionadas positivamente. As desvantagens recorrentes incluem água fria na piscina, equipamentos fora de serviço ou desatualizados e fechamentos ocasionais para manutenção; o estacionamento é fácil.

Avaliações dos hóspedes relacionadas

8

Saleem

20 de dez. de 2023

·

A estadia foi de 1 noite

free parking friendly welcome at reception nice clean room clean and tidy breakfast was good swimming pool water was cold and same for the spa water was cold not hot Maintantance is required.

free parking friendly welcome at reception nice clean room clean and tidy breakfast was good swimming pool water was cold and same for the spa water was cold not hot Maintantance is required.

10

Mariam

29 de out. de 2025

·

A estadia foi de 2 noites

Spa was good water was frezzing when it stated it was heated pool

Spa was good water was frezzing when it stated it was heated pool

10

Ian

29 de mar. de 2023

·

A estadia foi de 1 noite

lovely hotel, with excellent facilities. Very extensive gym and pool area. Rooms were comfortable.

lovely hotel, with excellent facilities. Very extensive gym and pool area. Rooms were comfortable.

6

viraj

18 de fev. de 2025

·

A estadia foi de 1 noite

We booked the hotel for the swimming pool and sauna We were told on arrival that it was being maintained No other compromise was offered It would have been easier to take off that facility whilst it was not available We would not have wasted our time going there

We booked the hotel for the swimming pool and sauna We were told on arrival that it was being maintained No other compromise was offered It would have been easier to take off that facility whilst it was not available We would not have wasted our time going there

6

Julie

4 de jul. de 2025

·

A estadia foi de 3 noites

Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T

Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T

10

Lorraine

24 de set. de 2025

·

A estadia foi de 2 noites

First time staying here as my usual hotel was full. Lovely food a great gym and the added bonus of a pool steam room and sauna - exceeded my expectations and will be staying again

First time staying here as my usual hotel was full. Lovely food a great gym and the added bonus of a pool steam room and sauna - exceeded my expectations and will be staying again

6

Kathy

2 de ago. de 2024

·

A estadia foi de 1 noite

Stayed over for a wedding. Receptionist on entry very professional and friendly, different one on leaving - was all over the place. Bathroom great but rooms are dated and need modernisation Spa area needs some TLC - slats broken in sauna, H&S hazard

Stayed over for a wedding. Receptionist on entry very professional and friendly, different one on leaving - was all over the place. Bathroom great but rooms are dated and need modernisation Spa area needs some TLC - slats broken in sauna, H&S hazard

8

Anne

29 de nov. de 2025

·

A estadia foi de 1 noite

Clean and simple. Nice spa inc but the jacuzzi could have done with bring a tad warmer. Pool decent length to get a swim in.

Clean and simple. Nice spa inc but the jacuzzi could have done with bring a tad warmer. Pool decent length to get a swim in.

10

Laura

29 de jul. de 2025

·

A estadia foi de 1 noite

Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.

Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.

10

Simon

18 de ago. de 2024

·

A estadia foi de 1 noite

Lovely impressive hotel set in large grounds. Reception staff were welcoming friendly and helpful. Room was spacious, clean and had a bath which is always a plus these days. Decor slightly dated lacking plug/phone sockets next to bed however minor points that don’t detract from our stay. Facilities very good with large pool, sauna and steam rooms (nice and hot) again clean and presentable. Can’t comment on the restaurant or bar as didn’t use them due to be on special diet for training but given the rest of the experience would expect them to be similar standard. Overall a great stay and value for money!

Lovely impressive hotel set in large grounds. Reception staff were welcoming friendly and helpful. Room was spacious, clean and had a bath which is always a plus these days. Decor slightly dated lacking plug/phone sockets next to bed however minor points that don’t detract from our stay. Facilities very good with large pool, sauna and steam rooms (nice and hot) again clean and presentable. Can’t comment on the restaurant or bar as didn’t use them due to be on special diet for training but given the rest of the experience would expect them to be similar standard. Overall a great stay and value for money!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é mista: muitos hóspedes acharam os quartos limpos, mas várias avaliações relatam banheiros ou roupas de cama manchados ou sujos e odores desagradáveis nos corredores. Alguns mencionaram louça suja e áreas de troca do spa cansadas ou sujas.

Avaliações dos hóspedes relacionadas

4

jakub

1 de ago. de 2024

·

A estadia foi de 1 noite

The room was grotty and in need of redecorating. The hallway smelled like a toilet at a motorway services. Dinner at the restaurant was pretentious and tasted average. Breakfast was average at best. At least the staff were nice and friendly.

The room was grotty and in need of redecorating. The hallway smelled like a toilet at a motorway services. Dinner at the restaurant was pretentious and tasted average. Breakfast was average at best. At least the staff were nice and friendly.

8

Rajinder

28 de jul. de 2025

·

A estadia foi de 2 noites

Clean room, staff very helpful

Clean room, staff very helpful

4

jakub

5 de ago. de 2024

·

A estadia foi de 1 noite

The room was in need of a deep clean and redecoration.

The room was in need of a deep clean and redecoration.

6

Dean

17 de nov. de 2025

·

A estadia foi de 1 noite

Dated hotel in need of refurbishment, everything dated. Hotel food tastes good but let down by dirty cutlery on the table.

Dated hotel in need of refurbishment, everything dated. Hotel food tastes good but let down by dirty cutlery on the table.

4

jakub

2 de ago. de 2024

·

A estadia foi de 1 noite

The room was in need of a deep clean and redecoration. The corridor for smells like a toilet. Dinner at the restaurant was OK-ish. Breakfast below average.

The room was in need of a deep clean and redecoration. The corridor for smells like a toilet. Dinner at the restaurant was OK-ish. Breakfast below average.

6

Ashley

28 de jan. de 2024

·

A estadia foi de 1 noite

Tired hotel, spa area okay but again rather tired. Staff okay. Previous guest’s poo and skid marks in our toilet on arrival which is pretty poor.

Tired hotel, spa area okay but again rather tired. Staff okay. Previous guest’s poo and skid marks in our toilet on arrival which is pretty poor.

6

Bryan

4 de abr. de 2025

·

A estadia foi de 1 noite

Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?

Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?

10

Jo

31 de jul. de 2025

·

A estadia foi de 2 noites

Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.

Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.

6

Juliet

11 de set. de 2025

·

A estadia foi de 1 noite

The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!

The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!

2

simon

23 de mai. de 2023

·

A estadia foi de 2 noites

There were blood stained sheets and I never got over that. Obviously hotel changed the sheets when I complained but how did they pass inspection in the first place? No confidence after that

There were blood stained sheets and I never got over that. Obviously hotel changed the sheets when I complained but how did they pass inspection in the first place? No confidence after that

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos variam de espaçosos e confortáveis a pequenos, quentes ou desatualizados; vários hóspedes mencionaram ruído de vizinhos ou encanamento e tomadas limitadas perto da cama. O Wi‑Fi costuma ser fraco ou instável.

Avaliações dos hóspedes relacionadas

8

Daniel

8 de ago. de 2024

·

A estadia foi de 1 noite

Big clean hotel friendly staff only downside was extremely poor WiFi speed.

Big clean hotel friendly staff only downside was extremely poor WiFi speed.

6

Pete

13 de out. de 2025

·

A estadia foi de 2 noites

Hotel was clean and staff were very helpful and friendly. The wi-fi was absolutely terrible though and it was impossible to get any work done or download anything to watch. The gym was very good and clean and airy.

Hotel was clean and staff were very helpful and friendly. The wi-fi was absolutely terrible though and it was impossible to get any work done or download anything to watch. The gym was very good and clean and airy.

10

Matthew

29 de ago. de 2025

·

A estadia foi de 2 noites

Excellent value: spacious and comfortable room, superb facilities.

Excellent value: spacious and comfortable room, superb facilities.

8

Michelle

23 de fev. de 2025

·

A estadia foi de 1 noite

Room was basic for price of room only... was at wedding so no use of pool etc. Shower splurted water every direction and pillows/bed hard Towels were lush and could do with shower cap especially given shower head.

Room was basic for price of room only... was at wedding so no use of pool etc. Shower splurted water every direction and pillows/bed hard Towels were lush and could do with shower cap especially given shower head.

6

Michael

10 de nov. de 2023

·

A estadia foi de 1 noite

What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.

What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.

10

Laura

29 de jul. de 2025

·

A estadia foi de 1 noite

Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.

Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.

10

Hasina

13 de ago. de 2024

·

A estadia foi de 1 noite

Clean room with modernised bathroom. Could do with AC in the hot weather. good breakfast and swimming pool

Clean room with modernised bathroom. Could do with AC in the hot weather. good breakfast and swimming pool

6

Frazer

17 de ago. de 2025

·

A estadia foi de 2 noites

The room itself was extremely small and uncomfortably hot, making it difficult to relax. The reception area also had an unpleasant smell which left a bad first impression. Throughout the stay it was very noisy, and the water pressure in the bathroom was poor — it kept cutting out and making strange noises during the night, which made it hard to sleep. Overall, the place felt poorly maintained and not very welcoming. The night receptionist was really nice and helpful, which was one of the few positives during the stay.

The room itself was extremely small and uncomfortably hot, making it difficult to relax. The reception area also had an unpleasant smell which left a bad first impression. Throughout the stay it was very noisy, and the water pressure in the bathroom was poor — it kept cutting out and making strange noises during the night, which made it hard to sleep. Overall, the place felt poorly maintained and not very welcoming. The night receptionist was really nice and helpful, which was one of the few positives during the stay.

10

Jo

31 de jul. de 2025

·

A estadia foi de 2 noites

Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.

Hotel is beautiful from the outside. Staff were very friendly & welcoming. Plenty of parking. Pool was great! Room was clean & beds very comfy. We had a twin double room. Breakfast was lovely, plenty to choose from. Only criticism, walls a little thin & could the person in the room next door coughing & being sick! Otherwise really enjoyed our stay & would recommend.

10

Marie Louise

17 de abr. de 2025

·

A estadia foi de 1 noite

Lovely building and room was large for a standard twin. Staff were very helpful and friendly. Dinner in restaurant was delicious - a high standard . Swimming pool was large. Would definitely return.

Lovely building and room was large for a standard twin. Staff were very helpful and friendly. Dinner in restaurant was delicious - a high standard . Swimming pool was large. Would definitely return.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe da recepção e do hotel é geralmente acolhedora e prestativa, conforme observado por muitos hóspedes. No entanto, alguns experimentaram atendimento lento ou desatento no bar/restaurante, políticas rígidas de jantar e tratamento inconsistente de problemas ou reclamações no quarto.

Avaliações dos hóspedes relacionadas

10

Craig

15 de out. de 2025

·

A estadia foi de 1 noite

Pros - friendly check-in also nice and quick, big room and very comfy bed, big towels which i need lol. Cons - nothing comes to mind

Pros - friendly check-in also nice and quick, big room and very comfy bed, big towels which i need lol. Cons - nothing comes to mind

4

Kayleigh

28 de fev. de 2023

·

A estadia foi de 1 noite

The bed was comfy enough. The room we were in was not worth the money paid nor did it really feel like a suite. All it had was a bigger bathroom. There was lots of dusty areas and cobwebs in places. The room really could use an over hall. Not many outlets especially for this day and age rooms should be fitted with USB sockets. Breakfast was not good at all. Food choice was lacking and it didn’t seem like the food items were restocked enough throughout the morning. When we arrived for breakfast there was a lot of empty trays and very picked over food. We also asked if there was any way to extend the stay by 20-30 minutes but was told no. Figuring the price we paid they would have made ab exception. When we said about this at checkout, when asked if we enjoyed our stay. We said it was mediocre and the guy asked why. We started off with the point about the few minutes extra and he just got very defensive. Like we insulted him. So because of his reaction we didn’t bother going further with why we didn’t enjoy our stay. He needs to be trained with dealing with complaints. Obviously he takes them to personally instead of dealing with it in a professional manner. He should have listened to the problems we had without reacting that way. Even if there wasn’t anything he could have done to make it right. Listening in a respectful manner and to say he would pass it on to management would have gone further than reacting defensively.

The bed was comfy enough. The room we were in was not worth the money paid nor did it really feel like a suite. All it had was a bigger bathroom. There was lots of dusty areas and cobwebs in places. The room really could use an over hall. Not many outlets especially for this day and age rooms should be fitted with USB sockets. Breakfast was not good at all. Food choice was lacking and it didn’t seem like the food items were restocked enough throughout the morning. When we arrived for breakfast there was a lot of empty trays and very picked over food. We also asked if there was any way to extend the stay by 20-30 minutes but was told no. Figuring the price we paid they would have made ab exception. When we said about this at checkout, when asked if we enjoyed our stay. We said it was mediocre and the guy asked why. We started off with the point about the few minutes extra and he just got very defensive. Like we insulted him. So because of his reaction we didn’t bother going further with why we didn’t enjoy our stay. He needs to be trained with dealing with complaints. Obviously he takes them to personally instead of dealing with it in a professional manner. He should have listened to the problems we had without reacting that way. Even if there wasn’t anything he could have done to make it right. Listening in a respectful manner and to say he would pass it on to management would have gone further than reacting defensively.

6

Julie

4 de jul. de 2025

·

A estadia foi de 3 noites

Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T

Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T

8

Lisa

8 de set. de 2025

·

A estadia foi de 1 noite

I appreciate that check in before 3pm is not guaranteed, but my experience on this visit (I've stayed before) was not what I would deem as positive customer service. On arrival at 2pm we were told that housekeeping would not confirm room readiness prior to 3pm - not even an attempt to check. Most hotels will at least check - even if very busy

I appreciate that check in before 3pm is not guaranteed, but my experience on this visit (I've stayed before) was not what I would deem as positive customer service. On arrival at 2pm we were told that housekeeping would not confirm room readiness prior to 3pm - not even an attempt to check. Most hotels will at least check - even if very busy

6

Bryan

4 de abr. de 2025

·

A estadia foi de 1 noite

Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?

Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?

4

Pete

1 de out. de 2023

·

A estadia foi de 1 noite

I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.

I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.

6

Michael

10 de nov. de 2023

·

A estadia foi de 1 noite

What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.

What a confusing hotel to navigate around. You start off in the car park and no obvious “Hotel Reception this way” signs. When you get into the hotel, the direction signs there are even more confusing. Arrows everywhere, indicating rooms on different levels when you have no idea what level you are actually on to start with. I think reception is on Level 2! The rooms themselves were a bit dated but generally ok, clean and had a comfortable bed. It does annoy me when there aren’t any plug sockets or USB chargers next to the bed to charge devices. Eating wise, there is the option of a Restaurant or a Bar with a Bar menu. Unfortunately, the bar only had low comfortable chairs and low tables. If you order Bar Food you end up perched on the edge of your seat leaning over the low table to eat. When the food came out, the staff seemed to wonder around with it, hunting for the person who ordered it, despite them asking where we were sitting when we ordered. After our dinner had passed a few times, I had to flag them down and they just placed the food on the table and left. No “Can I get you any sauces”, also no cutlery. After a few minutes when it was obvious that they weren’t actually going to bring us any, we had to go up to the bar and ask for some. When that came, they gave us cutlery and explained they only had one napkin and he would bring us another. That didn’t happen. If that wasn’t bad enough, when our dessert arrived, we again had to go and ask for a spoon.

8

Elizabeth

31 de jul. de 2025

·

A estadia foi de 2 noites

Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.

Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.

10

Mark

21 de out. de 2025

·

A estadia foi de 1 noite

Great place very welcoming and staff friendly, spa is awesome and definitely stay again Well done all you have a new customer

Great place very welcoming and staff friendly, spa is awesome and definitely stay again Well done all you have a new customer

10

Ben

9 de jun. de 2024

·

A estadia foi de 1 noite

Very welcoming and good use of leisure facilities. Room spacious and clean and front desk team were very accomadating.

Very welcoming and good use of leisure facilities. Room spacious and clean and front desk team were very accomadating.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado convenientemente, próximo à autoestrada, e situado em jardins agradáveis e tranquilos. Alguns sentiram ruído de casamentos ou áreas de serviço, e poucos notaram opções limitadas nos arredores imediatos.

Avaliações dos hóspedes relacionadas

8

Nev

17 de fev. de 2025

·

A estadia foi de 1 noite

Car park is a few hundred yards from the hotel entrance. Nice room and good food. Good service and good location for main roads to motorways, though no discernible traffic noise.

Car park is a few hundred yards from the hotel entrance. Nice room and good food. Good service and good location for main roads to motorways, though no discernible traffic noise.

8

Norman

16 de set. de 2024

·

A estadia foi de 3 noites

Very quite and historical location. Staff at front desk were excellent and the breakfast is great.

Very quite and historical location. Staff at front desk were excellent and the breakfast is great.

8

David

5 de out. de 2023

·

A estadia foi de 1 noite

Nice hotel, unfortunately check-in was very slow and the location is not great

Nice hotel, unfortunately check-in was very slow and the location is not great

8

James

24 de fev. de 2025

·

A estadia foi de 1 noite

Room was very nice. Staff excellent. Some noise at night due to wedding. Would return.

Room was very nice. Staff excellent. Some noise at night due to wedding. Would return.

8

Jane

2 de mai. de 2023

·

A estadia foi de 1 noite

Clean, comfortable hotel with good facilities and way accesss to the mitirway network byt in a quiet area.

Clean, comfortable hotel with good facilities and way accesss to the mitirway network byt in a quiet area.

8

Daniel

22 de set. de 2025

·

A estadia foi de 1 noite

Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway

Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway

10

Alison

28 de ago. de 2024

·

A estadia foi de 1 noite

Room 19 backs onto service area and skip so noisy in the morning

Room 19 backs onto service area and skip so noisy in the morning

8

laura

8 de set. de 2024

·

A estadia foi de 1 noite

The hotel is very good but the surrounding area it is very limited For a countryside hotel you would expect a better contact with the nature .The swimming pool is open to the locals who do not like to share the space with the hotel costumers and the space can be very crowded for this.

The hotel is very good but the surrounding area it is very limited For a countryside hotel you would expect a better contact with the nature .The swimming pool is open to the locals who do not like to share the space with the hotel costumers and the space can be very crowded for this.

6

Stephanie

2 de abr. de 2025

·

A estadia foi de 1 noite

A convenient location

A convenient location

8

Gemma

16 de abr. de 2024

·

A estadia foi de 1 noite

Hotel setting was lovely and we made use of the swimming pool while there. The room was very warm which meant it was not as comfortable as it could have been. The bar was not really an option to eat a sit down meal in as the tables were all very low and all chairs were sofas or bucket chairs. This would have been our first choice rather than pay the very expensive restaurant prices, however the food was very good in the restaurant. So I would suggest if they offer a bar menu they create a comfortable bar area with proper height tables and chairs to eat from. Overall a pleasant stay.

Hotel setting was lovely and we made use of the swimming pool while there. The room was very warm which meant it was not as comfortable as it could have been. The bar was not really an option to eat a sit down meal in as the tables were all very low and all chairs were sofas or bucket chairs. This would have been our first choice rather than pay the very expensive restaurant prices, however the food was very good in the restaurant. So I would suggest if they offer a bar menu they create a comfortable bar area with proper height tables and chairs to eat from. Overall a pleasant stay.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O jantar costuma ser saboroso e bem apresentado, e muitos apreciaram o café da manhã. Outros acharam o café da manhã medíocre ou frio, os preços altos, o cardápio do bar limitado e o serviço do restaurante lento ou orientado por políticas; o feedback sobre opções veganas é misto.

Avaliações dos hóspedes relacionadas

6

Julie

4 de jul. de 2025

·

A estadia foi de 3 noites

Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T

Convenient location, room was good and some staff were very friendly and helpful. Pool/sauna area good, with excellent changing facilities. Disappointing restaurant, quite a few people walking through - a bit of a thoroughfare!. First choice of dish not available. Often had to wait for staff eg in the dining room and the bar, also no gin glasses for G&T

10

R C H

11 de abr. de 2023

·

A estadia foi de 1 noite

All good and the bar meal was also good as was breakfast

All good and the bar meal was also good as was breakfast

6

dale

22 de set. de 2025

·

A estadia foi de 1 noite

Only negative was that the food was average. Limited choice for Vegans. Otherwise great

Only negative was that the food was average. Limited choice for Vegans. Otherwise great

8

Daniel

22 de set. de 2025

·

A estadia foi de 1 noite

Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway

Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway

4

Pete

1 de out. de 2023

·

A estadia foi de 1 noite

I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.

I thought everything was going great, great check in, fantastic pool. Nice Staff. Decided to eat in, and bonus, I was allowed to eat from either the bar menu or Restaurant menu. I’ve stayed many times I fancied just steak and chips. This is when the NEW POLICY was announced. If I wanted to pick from Restaurant menu I am forced to chose 2 items. Starter main, Main Dessert. I wasn’t that hungry and the starters choice was poor anyways. I’m Diabetic so rarely eat dessert. There was no movement on this new policy. I didn’t drink the Pint of Tetley’s I’d waited 10 minutes for and took my business elsewhere. I don’t understand how this new policy benefits a mostly empty Restaurant. Surly it would have been better to serve me the Merlot, Steak and Chips and Peppercorn sauce. Surely the £40 was better in your till than with another Business on principle.

10

Fiona

3 de nov. de 2025

·

A estadia foi de 3 noites

Nice room lovely food

Nice room lovely food

6

danielle

31 de dez. de 2023

·

A estadia foi de 1 noite

Comfortable stay. Room clean and tidy. Desk staff were lovely. Breakfast at 9 am was a let down, sausages were awful, bacon hard, cheese hard and the eggs had been out way too long sadly. Fretwell spa was lovely

Comfortable stay. Room clean and tidy. Desk staff were lovely. Breakfast at 9 am was a let down, sausages were awful, bacon hard, cheese hard and the eggs had been out way too long sadly. Fretwell spa was lovely

8

Elizabeth

31 de jul. de 2025

·

A estadia foi de 2 noites

Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.

Staff very friendly and keen to please. Rooms spacious and comfortable and food good. We had breakfast and evening meal over a two day stay. Menu interesting, varied and well presented. More thought needs to be given to staffing the bar at peak times when the hotel is fully booked. Would certainly stay there again - mainly because of the helpful and pleasant staff and the charm of the place itself.

8

Peter

10 de jul. de 2024

·

A estadia foi de 1 noite

Friendly staff, short drive off the M18 Decent room with good modern bathroom, the large Swimming Pool is a bonus. The bar menu could be more extensive. Would stay here again

Friendly staff, short drive off the M18 Decent room with good modern bathroom, the large Swimming Pool is a bonus. The bar menu could be more extensive. Would stay here again

6

Juliet

11 de set. de 2025

·

A estadia foi de 1 noite

The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!

The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

2

Chris

há 3 semanas

·

A estadia foi de 1 noite

Had to swap rooms at 00:30 due to loud buzzing noise coming from above ceiling New room card didn’t work. Took ages to swap not what you want when you stayed so you didn’t have to get up early to travel for work… Following night could hear ever time the room next door turned the tap on or flushed the loo… On checking out I mentioned the noise again and they told me they anre aware and it’s been reported already…. But still taking money of people and putting them in them rooms …

Had to swap rooms at 00:30 due to loud buzzing noise coming from above ceiling New room card didn’t work. Took ages to swap not what you want when you stayed so you didn’t have to get up early to travel for work… Following night could hear ever time the room next door turned the tap on or flushed the loo… On checking out I mentioned the noise again and they told me they anre aware and it’s been reported already…. But still taking money of people and putting them in them rooms …

8

Lorraine

há 3 semanas

·

A estadia foi de 1 noite

Good staff, room clean if a little tired, but thats not unusual nowadays,refurbishments are expensive!.Big pool, could do with a spinner for swimming gear when you get out though.Nice areas to sit outside, good breakfast.

Good staff, room clean if a little tired, but thats not unusual nowadays,refurbishments are expensive!.Big pool, could do with a spinner for swimming gear when you get out though.Nice areas to sit outside, good breakfast.

8

Bernard

25 de jul. de 2026

·

A estadia foi de 1 noite

The big pool and well equipped gym makes this hotel. Lovely breakfast and welcoming staff.

The big pool and well equipped gym makes this hotel. Lovely breakfast and welcoming staff.

10

Graham

23 de jul. de 2026

·

A estadia foi de 2 noites

Beautiful old manor and gardens hotel. Attached to the hotel is a Spa and swimming pool which were great. Lots of weddings seem to be held here

Beautiful old manor and gardens hotel. Attached to the hotel is a Spa and swimming pool which were great. Lots of weddings seem to be held here

8

Peter

21 de jul. de 2026

·

A estadia foi de 1 noite

Great value. Pleasant stay and staff were very fri5and helpful

Great value. Pleasant stay and staff were very fri5and helpful

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:30

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4 $113	5 $104
6 $73	7 $82	8 $102	9 $85	10 $103	11 $130	12 $108
13 $78	14 $78	15 $104	16 $104	17 $78	18 $108	19 $118
20 $78	21 $83	22 $108	23 $98	24 $83	25 $98	26 $108
27 $78	28 $83	29 $88	30 $88

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-04: 113.46307011413575USD
2026-09-05: 103.94483923950195USD
2026-09-06: 72.67285145187378USD
2026-09-07: 82.41890624084472USD
2026-09-08: 101.89887655181884USD
2026-09-09: 84.61015025787353USD
2026-09-10: 102.93241551361083USD
2026-09-11: 130.3230233215332USD
2026-09-12: 107.89188202056884USD
2026-09-13: 78.16078809814454USD
2026-09-14: 78.20269072113037USD
2026-09-15: 103.55708269805908USD
2026-09-16: 103.55708269805908USD
2026-09-17: 78.20269072113037USD
2026-09-18: 107.89188202056884USD
2026-09-19: 117.79728462524415USD
2026-09-20: 78.20269072113037USD
2026-09-21: 83.13512299194336USD
2026-09-22: 107.89188202056884USD
2026-09-23: 97.99998324279785USD
2026-09-24: 83.13512299194336USD
2026-09-25: 97.99998324279785USD
2026-09-26: 107.89188202056884USD
2026-09-27: 78.20269072113037USD
2026-09-28: 83.13512299194336USD
2026-09-29: 88.09458063812255USD
2026-09-30: 88.09458063812255USD
2026-10-01: 93.05403828430175USD
2026-10-02: 88.09458063812255USD
2026-10-03: 107.89188202056884USD
2026-10-04: 83.13512299194336USD
2026-10-05: 93.05403828430175USD
2026-10-06: 97.99998324279785USD
2026-10-07: 107.89188202056884USD
2026-10-08: 93.05403828430175USD
2026-10-09: 88.09458063812255USD
2026-10-10: 107.89188202056884USD
2026-10-11: 83.13512299194336USD
2026-10-12: 93.05403828430175USD
2026-10-13: 97.99998324279785USD
2026-10-14: 97.99998324279785USD
2026-10-15: 93.05403828430175USD
2026-10-16: 97.99998324279785USD
2026-10-17: 117.79728462524415USD
2026-10-18: 83.13512299194336USD
2026-10-19: 93.05403828430175USD
2026-10-20: 97.99998324279785USD
2026-10-21: 97.99998324279785USD
2026-10-22: 93.05403828430175USD
2026-10-23: 97.99998324279785USD
2026-10-24: 117.79728462524415USD
2026-10-25: 83.13512299194336USD
2026-10-26: 93.05403828430175USD
2026-10-27: 97.99998324279785USD
2026-10-28: 97.99998324279785USD
2026-10-29: 93.05403828430175USD
2026-10-30: 97.99998324279785USD
2026-10-31: 107.89188202056884USD
2026-11-01: 83.13512299194336USD
2026-11-02: 93.05403828430175USD
2026-11-03: 122.71620420837402USD
2026-11-04: 112.85133966674805USD