Mercure Tunbridge Wells Hotel
US$ 106
/noite
Média para outubro
Preços para Mercure Tunbridge Wells Hotel
Selecione datas para ver preços e disponibilidade
US$ 106
/noite
Média para outubro
Preços médios mensais
Em Mercure Tunbridge Wells Hotel, o preço por noite é, em média, US$ 75 no mês mais barato (janeiro) e US$ 118 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 75 |
| fevereiro | US$ 80 |
| março | US$ 87 |
| abril | US$ 101 |
| maio | US$ 118 |
| junho | US$ 117 |
| julho | US$ 110 |
| agosto | US$ 108 |
| setembro | US$ 107 |
| outubro | US$ 106 |
| novembro | US$ 94 |
| dezembro | US$ 95 |
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out. · US$ 106
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Mais caro: maio (aprox. US$ 118)
Mais barato: janeiro (aprox. US$ 75)
Sobre este alojamento
Desfrute de fantásticas vistas a partir do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e um cabeleireiro. O espaço dispõe também de uma área para piqueniques e de um salão de banquetes.
Comodidades
Desfrute de fantásticas vistas a partir do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e um cabeleireiro. O espaço dispõe também de uma área para piqueniques e de um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Royal Tunbridge Wells? este hotel dispõe de uma zona para conferências e de 8 salas de reuniões, com uma área total de 400 metros quadrados. Há estacionamento no local.
Restaurante
Satisfaça o seu apetite no The Mallows, um restaurante especializado em cozinha internacional que serve jantares. Se preferir quedar-se no aconchego dos seus aposentos, dê uma vista de olhos pelo menu do serviço de quarto 24 horas. Termine o dia com uma bebida refrescante no bar/lounge. Este hotel serve pequeno-almoços buffet durante a semana entre as 6:30 e as 9:00 e aos fins de semana entre as 7:00 e as 10:00, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 84 quartos com um televisor LED. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone e secretárias. A limpeza dos quartos é efetuada diária.
Localização
Em Royal Tunbridge Wells, Mercure Tunbridge Wells Hotel ficará a 3 minuto(s) de carro de Dunorlan Park e a 5 minuto(s) de Pantiles. Este hotel está a 8,8 km (5,5 mi) de Castelo de Tonbridge e a 9,1 km (5,6 mi) de Hop Farm Family Park.
O que há nas proximidades
Dunorlan Park(1.5 milhas)
BowlPlex Tunbridge Wells(1.6 milhas)
The Chalybeate Spring(1.6 milhas)
Assembly Hall Theater(2.4 milhas)
Tunbridge Wells Museum and Art Gallery(2.5 milhas)
Teatro de Trinity(2.6 milhas)
Calverley Grounds(2.7 milhas)
Pantiles(2.9 milhas)
High Weald(3 milhas)
Spa Valley Railway(3.2 milhas)
Clube de Golfe de Nevill(3.8 milhas)
Igreja de St Thomas a Becket(3.8 milhas)
Centro de Salomons(4.4 milhas)
Putlands Leisure Centre(4.7 milhas)
All Saints' Tudeley(5.2 milhas)
Aeroporto de Gatwick (LGW)(37.7 milhas)
Londres (LCY-London City)(43.8 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza
Instalações para banquetes
Localização
8 Tonbridge Rd, Pembury, Pembury, Royal Tunbridge Wells, Tunbridge Wells, Inglaterra, Reino Unido
Dunorlan Park (1.5 milhas)
BowlPlex Tunbridge Wells (1.6 milhas)
The Chalybeate Spring (1.6 milhas)
Assembly Hall Theater (2.4 milhas)
Tunbridge Wells Museum and Art Gallery (2.5 milhas)
Teatro de Trinity (2.6 milhas)
Opções de quartos
5
Quarto Clássico, 2 camas individuais
Detalhes do quarto
2 Camas Individuais
Dormidas 2
226 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
7
Quarto Privilege, Quarto, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Dormidas 2
258 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
5
Quarto Clássico, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Dormidas 2
226 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
9
Quarto Superior, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Dormidas 2
258 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar, várias camas (Classic)
Detalhes do quarto
1 Cama De Casal
e 1 Cama Individual
Dormidas 2
280 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Mercure Tunbridge Wells Hotel
7.3
Bom
Com base em 1.168 avaliações verificadas
Quem se hospeda aqui?
Negócios
24%
Casal
41%
Família
21%
Grupos
10%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Mercure Tunbridge Wells Hotel, os viajantes costumam encontrar uma equipe simpática e prestativa, além de serviços básicos com bom custo-benefício, mas muitos observam quartos desatualizados, manutenção irregular e limpeza que varia de impecável a mofada.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Mercure Tunbridge Wells Hotel, os viajantes costumam encontrar uma equipe simpática e prestativa, além de serviços básicos com bom custo-benefício, mas muitos observam quartos desatualizados, manutenção irregular e limpeza que varia de impecável a mofada.
Camas confortáveis são frequentemente mencionadas, mas a falta de ar condicionado e ventiladores fracos tornam alguns quartos desconfortavelmente quentes, e o barulho dos corredores, hóspedes nos andares superiores ou de eventos pode afetar o sono. O café da manhã é comumente elogiado pela variedade e qualidade, enquanto o jantar e o serviço de bar recebem avaliações mistas, incluindo cardápios limitados e ocasionais atrasos. As instalações são limitadas agora que a piscina e as áreas de lazer estão fechadas, e as políticas de estacionamento podem ser confusas. Espere uma estadia prática, mais adequada para quem viaja de carro na região.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações de lazer são limitadas: a piscina e o spa estão fechados e não há academia. O estacionamento pode ser confuso ou cobrado, a menos que registrado, e o serviço de bar/comida às vezes é limitado ou com estoque baixo, especialmente durante eventos.
Avaliações dos hóspedes relacionadas
8
Natalie
4 de jan. de 2025
·
A estadia foi de 1 noite
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
6
Mark
8 de set. de 2023
·
A estadia foi de 1 noite
No pool or spa as advertised. Bathroom had rust behind taps and mould in tile grout. Only one reception staff (there was another in the office who ignored the queue!), carpets were old and worn.
No pool or spa as advertised. Bathroom had rust behind taps and mould in tile grout. Only one reception staff (there was another in the office who ignored the queue!), carpets were old and worn.
8
Stuart
16 de ago. de 2025
·
A estadia foi de 3 noites
Need to update website, no swimming pool as advertised
Need to update website, no swimming pool as advertised
8
Ann
6 de ago. de 2025
·
A estadia foi de 3 noites
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
6
Mark
29 de jul. de 2025
·
A estadia foi de 2 noites
A bit surprised on arrival (many signs) that I had to pay £20 for parking for two nights. There was an 'option' to avoid this with a club membership, but considering I'd already fully paid and there were many parking places aplenty, erm...
A bit surprised on arrival (many signs) that I had to pay £20 for parking for two nights. There was an 'option' to avoid this with a club membership, but considering I'd already fully paid and there were many parking places aplenty, erm...
6
Paul
27 de set. de 2024
·
A estadia foi de 4 noites
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
4
Alexander
10 de set. de 2024
·
A estadia foi de 2 noites
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
6
John
13 de jul. de 2024
·
A estadia foi de 2 noites
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
8
anthony
20 de dez. de 2024
·
A estadia foi de 1 noite
Shame swimming pool has closed Good size.rooms.
Shame swimming pool has closed Good size.rooms.
8
John
25 de set. de 2024
·
A estadia foi de 3 noites
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos limpos e bem conservados, mas outros relataram cheiros de mofo, poeira, bolor e banheiros desgastados, e em um caso, percevejos.
Avaliações dos hóspedes relacionadas
4
Laura
27 de ago. de 2024
·
A estadia foi de 1 noite
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
10
Susan
1 de dez. de 2024
·
A estadia foi de 1 noite
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
4
Magdalena
24 de ago. de 2025
·
A estadia foi de 1 noite
Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.
Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.
10
G
16 de nov. de 2025
·
A estadia foi de 1 noite
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
6
ANGELA
29 de out. de 2023
·
A estadia foi de 1 noite
The hotel looks rather tired inside & the room I was in was in need of some TLC. (Room 137) particularly the bathroom. There was mildew over the tiles. Very old bath with a shower curtain that attacked you when in shower! The sink had a crack in it. The extractor in bathroom was very noisy and permanently on but seemed to be blowing air out rather than extracting it! It also smelt very odd in the bathroom! I couldn’t see how to turn off the extractor fan. So it was on very loud all night. Seemed to get noisier when the person in the room had a shower!? I wondered if their extractor was actually extracting into my bathroom? Had I realised this extractor was faulty and would get worse through the night I would’ve contacted reception. However I was exhausted after a stressful day & in bed. Obviously I didn’t sleep at all well! Noise also from people talking loudly in corridors at 4.30 am. Then again noise from cleaners at 7 am! The radiator in the bedroom looked very old and rusty. The windows were dirty. Again upon check out I would have mentioned that the extractor was faulty and I didn’t have a particularly good nights sleep but the receptionist did not ask me how my stay was. Although she did ask the couple in front of me. Perhaps when she saw my room number she didn’t dare ask!! So a disappointing stay. I’ve stated in Mercure chain of hotels before & they are normally pretty good.
The hotel looks rather tired inside & the room I was in was in need of some TLC. (Room 137) particularly the bathroom. There was mildew over the tiles. Very old bath with a shower curtain that attacked you when in shower! The sink had a crack in it. The extractor in bathroom was very noisy and permanently on but seemed to be blowing air out rather than extracting it! It also smelt very odd in the bathroom! I couldn’t see how to turn off the extractor fan. So it was on very loud all night. Seemed to get noisier when the person in the room had a shower!? I wondered if their extractor was actually extracting into my bathroom? Had I realised this extractor was faulty and would get worse through the night I would’ve contacted reception. However I was exhausted after a stressful day & in bed. Obviously I didn’t sleep at all well! Noise also from people talking loudly in corridors at 4.30 am. Then again noise from cleaners at 7 am! The radiator in the bedroom looked very old and rusty. The windows were dirty. Again upon check out I would have mentioned that the extractor was faulty and I didn’t have a particularly good nights sleep but the receptionist did not ask me how my stay was. Although she did ask the couple in front of me. Perhaps when she saw my room number she didn’t dare ask!! So a disappointing stay. I’ve stated in Mercure chain of hotels before & they are normally pretty good.
10
Stephen
13 de mai. de 2024
·
A estadia foi de 3 noites
We were impressed by the cleanliness and all on ground floor which was useful for our group. MOST AMAZING: A double room that actually had two chairs! Why do most hotels only have one?
We were impressed by the cleanliness and all on ground floor which was useful for our group. MOST AMAZING: A double room that actually had two chairs! Why do most hotels only have one?
6
Robin
20 de jun. de 2025
·
A estadia foi de 1 noite
If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.
If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.
10
Melanie
25 de out. de 2025
·
A estadia foi de 1 noite
Clean room
Clean room
2
Hermon
10 de jul. de 2025
·
A estadia foi de 1 noite
The horel smells damp and congested. But I didn't mind at first. I the morning I noticed blood dots on the bed when I inspected the bed it was infested with multiple fat bedbugs. They were crawling all over the bed duvet. They were horrible. I couldn't stop itching since a saw them. This is not acceptable in uk. Totally unhygienic. God only know what infections I may have caught being bitten by them all night.
The horel smells damp and congested. But I didn't mind at first. I the morning I noticed blood dots on the bed when I inspected the bed it was infested with multiple fat bedbugs. They were crawling all over the bed duvet. They were horrible. I couldn't stop itching since a saw them. This is not acceptable in uk. Totally unhygienic. God only know what infections I may have caught being bitten by them all night.
10
Andrew
1 de ago. de 2024
·
A estadia foi de 1 noite
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente confortáveis, mas desatualizados, com alguns layouts espaçosos; muitos hóspedes relatam quartos muito quentes devido à falta de ar condicionado e ventiladores fracos, além de barulho de casamentos, corredores ou andares superiores limitando o descanso.
Avaliações dos hóspedes relacionadas
6
Simon
27 de set. de 2025
·
A estadia foi de 2 noites
The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
6
Eileen
22 de jun. de 2025
·
A estadia foi de 1 noite
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
8
Martyn D
7 de dez. de 2023
·
A estadia foi de 1 noite
Hotel was good overall. Rooms good,but person above is was like an elephant walking around!..so soundproofing could be better. Food was very good.
Hotel was good overall. Rooms good,but person above is was like an elephant walking around!..so soundproofing could be better. Food was very good.
6
Dc
24 de mar. de 2025
·
A estadia foi de 2 noites
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
6
Helen
29 de jun. de 2025
·
A estadia foi de 1 noite
Bring your own fan! The rooms on second floor are boiling , you can only open the window a tiny bit and the fan provided not great. Other than that room lovely and clean and spacious
Bring your own fan! The rooms on second floor are boiling , you can only open the window a tiny bit and the fan provided not great. Other than that room lovely and clean and spacious
8
DANIELLE
17 de set. de 2024
·
A estadia foi de 2 noites
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
8
Louise
20 de jul. de 2025
·
A estadia foi de 1 noite
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
6
John
3 de nov. de 2025
·
A estadia foi de 1 noite
Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
6
Carole
22 de jun. de 2025
·
A estadia foi de 1 noite
Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.
Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.
4
Alexander
10 de mai. de 2025
·
A estadia foi de 1 noite
Room was small and needed updating. Lots of noise down the corridor at all times of the night, very early wake up from staff being very loud outside the room. In the restaurant the server didn’t inform us of the set menu or the deals that were on offer, the table next to us were told about it by a different server. The soup of the day was different depending on what server you got. Staff were rude and too busy setting up breakfast to deal with any queries. There is no pool. Despite it being on the fire exit maps. Staff at front desk told us it didn’t exist. If it doesn’t exist, why is it on a map. Will not be staying again
Room was small and needed updating. Lots of noise down the corridor at all times of the night, very early wake up from staff being very loud outside the room. In the restaurant the server didn’t inform us of the set menu or the deals that were on offer, the table next to us were told about it by a different server. The soup of the day was different depending on what server you got. Staff were rude and too busy setting up breakfast to deal with any queries. There is no pool. Despite it being on the fire exit maps. Staff at front desk told us it didn’t exist. If it doesn’t exist, why is it on a map. Will not be staying again
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado por ser atencioso e prestativo, com a equipe resolvendo problemas e atendendo aos pedidos; no entanto, as avaliações também citam profissionalismo inconsistente, recepção/bar lento ou sem pessoal às vezes e confusão ocasional no check-in ou pagamento.
Avaliações dos hóspedes relacionadas
10
Kathryn
4 de jul. de 2025
·
A estadia foi de 2 noites
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
10
Victoria
15 de fev. de 2025
·
A estadia foi de 2 noites
Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
10
G
16 de nov. de 2025
·
A estadia foi de 1 noite
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
6
Molly
14 de abr. de 2025
·
A estadia foi de 1 noite
Pretty decent stay. However the staff are rude. We were standing at the bar for 20 minutes waiting to be served a drink. When we asked the manager she replied “this is how we operate around here.” I was shocked and so was nearby guests, they even commented on her rude manner. Shame when customer service should be paramount in a hotel.
Pretty decent stay. However the staff are rude. We were standing at the bar for 20 minutes waiting to be served a drink. When we asked the manager she replied “this is how we operate around here.” I was shocked and so was nearby guests, they even commented on her rude manner. Shame when customer service should be paramount in a hotel.
4
Karla
18 de nov. de 2025
·
A estadia foi de 1 noite
Reception staff could not find our booking. They couldn't workout that with 2 rooms and 4 guests (2 other guests had arrived 10 minutes before us) had checked both rooms in at the same time. We were accused of being rude by the duty manager. Saying no we are not paying anymore money when asking if there was a room for us isn't beeing rude. Each time we pointed out (no raised voices or foul language) that it wasn't our fault we were told not to be rude. Being told that it is down to hotels.com and not the fault of Mercure suggests that there is a training issue for the front of house staff. Room was very tired. 2 extractor fans in bathroom didn't work. 1 was in the actual shower on the wall so not surprised it didn't work. Grout needed replacing in the shower. Side jets just leaked. Desk and drawer unit has laminate lifting and needs repairing. Light bulbs in the bedside lamps were blown. Breakfast was luke warm and not hot. Will not be staying there again and not likely to stay at a Mecure property in the future either.
Reception staff could not find our booking. They couldn't workout that with 2 rooms and 4 guests (2 other guests had arrived 10 minutes before us) had checked both rooms in at the same time. We were accused of being rude by the duty manager. Saying no we are not paying anymore money when asking if there was a room for us isn't beeing rude. Each time we pointed out (no raised voices or foul language) that it wasn't our fault we were told not to be rude. Being told that it is down to hotels.com and not the fault of Mercure suggests that there is a training issue for the front of house staff. Room was very tired. 2 extractor fans in bathroom didn't work. 1 was in the actual shower on the wall so not surprised it didn't work. Grout needed replacing in the shower. Side jets just leaked. Desk and drawer unit has laminate lifting and needs repairing. Light bulbs in the bedside lamps were blown. Breakfast was luke warm and not hot. Will not be staying there again and not likely to stay at a Mecure property in the future either.
10
Anne
10 de dez. de 2024
·
A estadia foi de 3 noites
Staff were amazing, so helpful and efficient
Staff were amazing, so helpful and efficient
8
Paul
12 de mai. de 2025
·
A estadia foi de 3 noites
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
10
R A
27 de fev. de 2025
·
A estadia foi de 1 noite
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
8
Richard
5 de jun. de 2024
·
A estadia foi de 1 noite
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
6
daniel
22 de dez. de 2023
·
A estadia foi de 1 noite
I booked 6 rooms here for friends after a Christmas party. I even went into see them to ensure the rooms were all allocated correctly. 2 double rooms and 2 lots of 2 rooms adjoining as they were families with young children. Sadly that was a waste of time as the pre allocated rooms weren’t given to them on arrival! I spent half an hour with the receptionist over a week before the party who even showed me which rooms they’d all have. The man who then checked my friends in even argued the case with them saying you Can’t allocate rooms! When you book a hotel,(and give them quite some business paying for 6 rooms) and go out your way to ensure it’s correct you expect better service! I had a family split with children all under 10 not in adjoining rooms as promised!
I booked 6 rooms here for friends after a Christmas party. I even went into see them to ensure the rooms were all allocated correctly. 2 double rooms and 2 lots of 2 rooms adjoining as they were families with young children. Sadly that was a waste of time as the pre allocated rooms weren’t given to them on arrival! I spent half an hour with the receptionist over a week before the party who even showed me which rooms they’d all have. The man who then checked my friends in even argued the case with them saying you Can’t allocate rooms! When you book a hotel,(and give them quite some business paying for 6 rooms) and go out your way to ensure it’s correct you expect better service! I had a family split with children all under 10 not in adjoining rooms as promised!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para quem viaja de carro perto da A21 e do Hospital Pembury, com fácil acesso a Tunbridge Wells e atrações locais. Não é central, portanto é necessário transporte para visitar a cidade.
Avaliações dos hóspedes relacionadas
8
Sean
16 de nov. de 2025
·
A estadia foi de 1 noite
Pleasant hotel. Ideally positioned
Pleasant hotel. Ideally positioned
8
Lauren
22 de nov. de 2024
·
A estadia foi de 1 noite
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
8
Gareth
18 de mar. de 2025
·
A estadia foi de 1 noite
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
8
Cara
2 de nov. de 2025
·
A estadia foi de 1 noite
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
10
Paul
24 de nov. de 2023
·
A estadia foi de 1 noite
Nothing unique about the property. However the parking facility was spacious and easy to access. The hotel is far enough away from the road so as not to be disturbed by passing traffic.
Nothing unique about the property. However the parking facility was spacious and easy to access. The hotel is far enough away from the road so as not to be disturbed by passing traffic.
10
Richard
14 de fev. de 2025
·
A estadia foi de 3 noites
The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
8
Jin
11 de mai. de 2024
·
A estadia foi de 2 noites
Very nice little hotel in the countryside which is with close proximity to the A21. Staff were all very helpful, polite and friendly. Facilities in the hotel were very good, although the room could do with a little modernization to include USB charging points and bedside cabinets on both sides of the bed. Also, the bathroom could do with being updated. Would stay here again though.
Very nice little hotel in the countryside which is with close proximity to the A21. Staff were all very helpful, polite and friendly. Facilities in the hotel were very good, although the room could do with a little modernization to include USB charging points and bedside cabinets on both sides of the bed. Also, the bathroom could do with being updated. Would stay here again though.
8
Paul
16 de dez. de 2023
·
A estadia foi de 1 noite
We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
10
farooque
2 de nov. de 2024
·
A estadia foi de 2 noites
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
10
Nicola
12 de abr. de 2025
·
A estadia foi de 2 noites
Location and transport to get to places
Location and transport to get to places
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado pela variedade e qualidade. As opções de jantar e bar são mistas, com algumas refeições saborosas e serviço de quarto, mas outros relatam escolhas limitadas, atrasos, bar com estoque baixo ou mau custo-benefício; o chá da tarde varia.
Avaliações dos hóspedes relacionadas
10
Kathryn
4 de jul. de 2025
·
A estadia foi de 2 noites
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
8
Ann
6 de ago. de 2025
·
A estadia foi de 3 noites
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
10
G
16 de nov. de 2025
·
A estadia foi de 1 noite
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
10
Derek
19 de ago. de 2024
·
A estadia foi de 1 noite
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
6
John
13 de jul. de 2024
·
A estadia foi de 2 noites
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
8
Keith
13 de ago. de 2025
·
A estadia foi de 2 noites
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
8
Reginald
17 de abr. de 2025
·
A estadia foi de 13 noites
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
6
Barrie
21 de out. de 2025
·
A estadia foi de 1 noite
Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
8
Justin
13 de fev. de 2024
·
A estadia foi de 1 noite
The stay was great and comfortable. Restaurant food seems warmed up and not fresh. The wifi is only good for emails and not good at all for anything else, downloads, streaming , apps have to refresh all the time.
The stay was great and comfortable. Restaurant food seems warmed up and not fresh. The wifi is only good for emails and not good at all for anything else, downloads, streaming , apps have to refresh all the time.
8
claire
30 de mai. de 2023
·
A estadia foi de 2 noites
Our stay was pleasant but there could have been another bar as it was full with wedding guests on both days we were there and there was a wait to be served. Also not a great deal of Choice on restaurant menu.
Our stay was pleasant but there could have been another bar as it was full with wedding guests on both days we were there and there was a wait to be served. Also not a great deal of Choice on restaurant menu.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Kelly
há 4 semanas
·
A estadia foi de 1 noite
Nice stay in the hotel, just what we needed. Quiet and clean.
Nice stay in the hotel, just what we needed. Quiet and clean.
10
Tinu Mary
26 de set. de 2026
·
A estadia foi de 2 noites
Nice accommodation. Easy to reach for a wedding I was attending
Nice accommodation. Easy to reach for a wedding I was attending
10
Tim
5 de set. de 2026
·
A estadia foi de 1 noite
You will never go wrong staying here lovely people great food . I always look forward to staying here
You will never go wrong staying here lovely people great food . I always look forward to staying here
10
Feyisola Stephen
25 de ago. de 2026
·
A estadia foi de 7 noites
Good place, clean room lovely staff
Good place, clean room lovely staff
6
Liam
11 de ago. de 2026
·
A estadia foi de 2 noites
Hotel was fine but the staff could have been better. Ignored at reception when trying to check in as he clearly had some important paperwork to do. I ordered a starter which came out on a hot plate but the food was cold in the middle. When l asked for it to be heated up which they did it felt like the staff were asking me sarcastically if it was hot enough for me given the number of times they asked. Overall not a great experience.
Hotel was fine but the staff could have been better. Ignored at reception when trying to check in as he clearly had some important paperwork to do. I ordered a starter which came out on a hot plate but the food was cold in the middle. When l asked for it to be heated up which they did it felt like the staff were asking me sarcastically if it was hot enough for me given the number of times they asked. Overall not a great experience.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-27: 128.01025147009278USD
- 2026-10-28: 128.66758717053224USD
- 2026-10-29: 99.26228989306641USD
- 2026-10-30: 91.07382480834961USD
- 2026-10-31: 104.8952951949463USD
- 2026-11-01: 83.44289776867676USD
- 2026-11-02: 104.19307133898927USD
- 2026-11-03: 116.3236668511963USD
- 2026-11-04: 115.6930349362793USD
- 2026-11-05: 90.89169260229492USD
- 2026-11-06: 90.89169260229492USD
- 2026-11-07: 105.05390566809083USD
- 2026-11-08: 83.7339410288086USD
- 2026-11-09: 105.06389307055665USD
- 2026-11-10: 109.78462510217285USD
- 2026-11-11: 91.6236919852295USD
- 2026-11-12: 82.40482735180665USD
- 2026-11-13: 82.40482735180665USD
- 2026-11-14: 99.16546215344239USD
- 2026-11-15: 77.0883896147461USD
- 2026-11-16: 95.69593017993165USD
- 2026-11-17: 107.6579193310547USD
- 2026-11-18: 106.32880565405274USD
- 2026-11-19: 82.40482735180665USD
- 2026-11-20: 82.40482735180665USD
- 2026-11-21: 98.35414904846192USD
- 2026-11-22: 75.75927593774415USD
- 2026-11-23: 95.69593017993165USD
- 2026-11-24: 107.6579193310547USD
- 2026-11-25: 106.32880565405274USD
- 2026-11-26: 82.40482735180665USD
- 2026-11-27: 86.39215989733887USD
- 2026-11-28: 115.63257593664552USD
- 2026-11-29: 75.75927593774415USD
- 2026-11-30: 95.69593017993165USD
- 2026-12-01: 106.32880565405274USD
- 2026-12-02: 107.6579193310547USD
- 2026-12-03: 85.06304622033691USD
- 2026-12-04: 86.39215989733887USD
- 2026-12-05: 103.88620267053223USD
- 2026-12-06: 77.0883896147461USD
- 2026-12-07: 101.01236791699219USD
- 2026-12-08: 106.32880565405274USD
- 2026-12-09: 106.32880565405274USD
- 2026-12-10: 83.7339410288086USD
- 2026-12-11: 82.40482735180665USD
- 2026-12-12: 106.32880565405274USD
- 2026-12-13: 75.75927593774415USD
- 2026-12-14: 95.69593017993165USD
- 2026-12-15: 106.32880565405274USD
- 2026-12-16: 91.56239292370606USD
- 2026-12-17: 87.7212650888672USD
- 2026-12-18: 83.7339410288086USD
- 2026-12-19: 116.86074641931154USD
- 2026-12-20: 75.75927593774415USD
- 2026-12-21: 97.02503537145996USD
- 2026-12-22: 106.32880565405274USD
- 2026-12-23: 106.32880565405274USD
- 2026-12-24: 82.40482735180665USD
- 2026-12-25: 163.48054102661135USD
- 2026-12-26: 108.98703300805666USD
- 2026-12-27: 82.40482735180665USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor e detetor de fumo.
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da ALLSAFE (Accor Hotels).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de pequeno-almoço buffet: 17.95 GBP por pessoa (valor aproximado)
- Tarifa de estacionamento: 12 GBP por dia
- Estadia de animais de estimação: 15 GBP por animal, por noite
- Os animais de serviço estão isentos de taxas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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