Mercure Tunbridge Wells Hotel
US$ 106
/ noite
Média para outubro
Preços para Mercure Tunbridge Wells Hotel
Selecione datas para ver preços e disponibilidade
US$ 106
/ noite
Média para outubro
Média de preços por mês
Em Mercure Tunbridge Wells Hotel, a diária custa em média US$ 75 no mês mais barato (janeiro) e US$ 118 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 75 |
| fevereiro | US$ 80 |
| março | US$ 87 |
| abril | US$ 101 |
| maio | US$ 118 |
| junho | US$ 117 |
| julho | US$ 110 |
| agosto | US$ 108 |
| setembro | US$ 107 |
| outubro | US$ 106 |
| novembro | US$ 94 |
| dezembro | US$ 95 |
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out. · US$ 106
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Mais caro: maio (aprox. US$ 118)
Mais barato: janeiro (aprox. US$ 75)
Sobre esta propriedade
Aprecie a vista em um jardim e curta comodidades como Wi-Fi de cortesia e cabeleireiro. Este hotel oferece comodidades adicionais, como área para piquenique e salão de banquetes.
Comodidades
Aprecie a vista em um jardim e curta comodidades como Wi-Fi de cortesia e cabeleireiro. Este hotel oferece comodidades adicionais, como área para piquenique e salão de banquetes.
Comodidades
As comodidades presentes incluem um business center 24 horas, check-out expresso e jornais de cortesia no saguão. Hotel possui um espaço de 400 metros quadrados, contendo espaço para conferência e 8 salas de reunião, e é o local ideal para quem está planejando eventos em Royal Tunbridge Wells. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Jantar
Experimente as deliciosas opções de jantar no The Mallows, um charmoso restaurante especializado em pratos da culinária internacional, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Feche o fia com uma bebida refrescante em um bar/lounge. Um café da manhã (buffet) é servido durante a semana, entre 6h30 e 9h, e nos fins de semana, entre 7h e 10h, mediante uma taxa.
Quartos
Fique em um de nossos 84 quartos com TVs LED. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones e escrivaninhas. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Localização
Com excelente localização em Royal Tunbridge Wells, Mercure Tunbridge Wells Hotel está a 3 minutos de carro de Dunorlan Park e a 5 minutos de Pantiles. Este hotel fica a 8,8 km de Tonbridge Castle e a 9,1 km de Hop Farm Family Park.
Lugares próximos
Dunorlan Park(1.5 milhas)
BowlPlex Tunbridge Wells(1.6 milhas)
The Chalybeate Spring(1.6 milhas)
Assembly Hall Theater(2.4 milhas)
Tunbridge Wells Museum and Art Gallery(2.5 milhas)
Trinity Theatre(2.6 milhas)
Calverley Grounds(2.7 milhas)
Pantiles(2.9 milhas)
High Weald(3 milhas)
Spa Valley Railway(3.2 milhas)
Nevill Golf Club(3.8 milhas)
Church of St Thomas a Becket(3.8 milhas)
Salomons Centre(4.4 milhas)
Putlands Leisure Centre(4.7 milhas)
All Saints' Tudeley(5.2 milhas)
Aeroporto Gatwick (LGW)(37.7 milhas)
Aeroporto de Cidade de Londres (LCY)(43.8 milhas)
Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Serviços domésticos
Instalações para jantares/Eventos
Localização
8 Tonbridge Rd, Pembury, Pembury, Royal Tunbridge Wells, Tunbridge Wells, Inglaterra, Reino Unido
Dunorlan Park (1.5 milhas)
BowlPlex Tunbridge Wells (1.6 milhas)
The Chalybeate Spring (1.6 milhas)
Assembly Hall Theater (2.4 milhas)
Tunbridge Wells Museum and Art Gallery (2.5 milhas)
Trinity Theatre (2.6 milhas)
Opções de quarto
5
Quarto clássico, 2 camas de solteiro
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
226 ft²
AquecimentoWi-Fi (gratuito)Banheiro privativo
7
Privilege, Quarto, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Acomoda 2
258 ft²
AquecimentoWi-Fi (gratuito)Banheiro privativo
5
Quarto clássico, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Acomoda 2
226 ft²
AquecimentoWi-Fi (gratuito)Banheiro privativo
9
Quarto superior, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Acomoda 2
258 ft²
AquecimentoWi-Fi (gratuito)Banheiro privativo
4
Quarto família, várias camas (Classic)
Detalhes do quarto
1 Cama De Casal
e 1 Cama De Solteiro
Acomoda 2
280 ft²
AquecimentoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Mercure Tunbridge Wells Hotel
7.3
Bom
Com base em 1.142 avaliações verificadas
Quem se hospeda aqui?
Negócios
24%
Casal
41%
Famílias
21%
Grupos
10%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Mercure Tunbridge Wells Hotel, viajantes frequentemente encontram uma equipe atenciosa e prestativa, além de um bom custo-benefício. No entanto, muitos observam quartos antigos, manutenção irregular e limpeza que varia de impecável a mofada.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Mercure Tunbridge Wells Hotel, viajantes frequentemente encontram uma equipe atenciosa e prestativa, além de um bom custo-benefício. No entanto, muitos observam quartos antigos, manutenção irregular e limpeza que varia de impecável a mofada.
Camas confortáveis são frequentemente mencionadas, mas a falta de ar condicionado e ventiladores fracos tornam alguns quartos desconfortavelmente quentes, e o ruído dos corredores, hóspedes do andar de cima ou eventos de casamento pode afetar o sono. O café da manhã é comumente elogiado pela variedade e qualidade, enquanto o jantar e o serviço de bar recebem avaliações mistas, incluindo menus limitados e ocasionais atrasos. As instalações são limitadas agora que a piscina e as áreas de lazer estão fechadas, e as políticas de estacionamento podem ser confusas. Espere uma estadia prática mais adequada para quem viaja de carro para a região.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As instalações de lazer são limitadas: a piscina e o spa estão fechados e não há academia. O estacionamento pode ser confuso ou pago, a menos que registrado, e o serviço de bar/comida é às vezes limitado ou com poucas opções, especialmente durante eventos.
Avaliações dos hóspedes relacionadas
8
Natalie
4 de jan. de 2025
·
Hospedou-se por 1 noite
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
6
Mark
8 de set. de 2023
·
Hospedou-se por 1 noite
No pool or spa as advertised. Bathroom had rust behind taps and mould in tile grout. Only one reception staff (there was another in the office who ignored the queue!), carpets were old and worn.
No pool or spa as advertised. Bathroom had rust behind taps and mould in tile grout. Only one reception staff (there was another in the office who ignored the queue!), carpets were old and worn.
8
Stuart
16 de ago. de 2025
·
Hospedou-se por 3 noites
Need to update website, no swimming pool as advertised
Need to update website, no swimming pool as advertised
8
Ann
6 de ago. de 2025
·
Hospedou-se por 3 noites
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
6
Mark
29 de jul. de 2025
·
Hospedou-se por 2 noites
A bit surprised on arrival (many signs) that I had to pay £20 for parking for two nights. There was an 'option' to avoid this with a club membership, but considering I'd already fully paid and there were many parking places aplenty, erm...
A bit surprised on arrival (many signs) that I had to pay £20 for parking for two nights. There was an 'option' to avoid this with a club membership, but considering I'd already fully paid and there were many parking places aplenty, erm...
6
Paul
27 de set. de 2024
·
Hospedou-se por 4 noites
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
4
Alexander
10 de set. de 2024
·
Hospedou-se por 2 noites
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
6
John
13 de jul. de 2024
·
Hospedou-se por 2 noites
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
8
anthony
20 de dez. de 2024
·
Hospedou-se por 1 noite
Shame swimming pool has closed Good size.rooms.
Shame swimming pool has closed Good size.rooms.
8
John
25 de set. de 2024
·
Hospedou-se por 3 noites
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes consideraram os quartos limpos e bem conservados, mas outros relataram cheiros de mofo, poeira, bolor e banheiros desgastados, e em um caso, percevejos.
Avaliações dos hóspedes relacionadas
4
Laura
27 de ago. de 2024
·
Hospedou-se por 1 noite
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
10
Susan
1 de dez. de 2024
·
Hospedou-se por 1 noite
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
4
Magdalena
24 de ago. de 2025
·
Hospedou-se por 1 noite
Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.
Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.
10
G
16 de nov. de 2025
·
Hospedou-se por 1 noite
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
6
ANGELA
29 de out. de 2023
·
Hospedou-se por 1 noite
The hotel looks rather tired inside & the room I was in was in need of some TLC. (Room 137) particularly the bathroom. There was mildew over the tiles. Very old bath with a shower curtain that attacked you when in shower! The sink had a crack in it. The extractor in bathroom was very noisy and permanently on but seemed to be blowing air out rather than extracting it! It also smelt very odd in the bathroom! I couldn’t see how to turn off the extractor fan. So it was on very loud all night. Seemed to get noisier when the person in the room had a shower!? I wondered if their extractor was actually extracting into my bathroom? Had I realised this extractor was faulty and would get worse through the night I would’ve contacted reception. However I was exhausted after a stressful day & in bed. Obviously I didn’t sleep at all well! Noise also from people talking loudly in corridors at 4.30 am. Then again noise from cleaners at 7 am! The radiator in the bedroom looked very old and rusty. The windows were dirty. Again upon check out I would have mentioned that the extractor was faulty and I didn’t have a particularly good nights sleep but the receptionist did not ask me how my stay was. Although she did ask the couple in front of me. Perhaps when she saw my room number she didn’t dare ask!! So a disappointing stay. I’ve stated in Mercure chain of hotels before & they are normally pretty good.
The hotel looks rather tired inside & the room I was in was in need of some TLC. (Room 137) particularly the bathroom. There was mildew over the tiles. Very old bath with a shower curtain that attacked you when in shower! The sink had a crack in it. The extractor in bathroom was very noisy and permanently on but seemed to be blowing air out rather than extracting it! It also smelt very odd in the bathroom! I couldn’t see how to turn off the extractor fan. So it was on very loud all night. Seemed to get noisier when the person in the room had a shower!? I wondered if their extractor was actually extracting into my bathroom? Had I realised this extractor was faulty and would get worse through the night I would’ve contacted reception. However I was exhausted after a stressful day & in bed. Obviously I didn’t sleep at all well! Noise also from people talking loudly in corridors at 4.30 am. Then again noise from cleaners at 7 am! The radiator in the bedroom looked very old and rusty. The windows were dirty. Again upon check out I would have mentioned that the extractor was faulty and I didn’t have a particularly good nights sleep but the receptionist did not ask me how my stay was. Although she did ask the couple in front of me. Perhaps when she saw my room number she didn’t dare ask!! So a disappointing stay. I’ve stated in Mercure chain of hotels before & they are normally pretty good.
10
Stephen
13 de mai. de 2024
·
Hospedou-se por 3 noites
We were impressed by the cleanliness and all on ground floor which was useful for our group. MOST AMAZING: A double room that actually had two chairs! Why do most hotels only have one?
We were impressed by the cleanliness and all on ground floor which was useful for our group. MOST AMAZING: A double room that actually had two chairs! Why do most hotels only have one?
6
Robin
20 de jun. de 2025
·
Hospedou-se por 1 noite
If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.
If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.
10
Melanie
25 de out. de 2025
·
Hospedou-se por 1 noite
Clean room
Clean room
2
Hermon
10 de jul. de 2025
·
Hospedou-se por 1 noite
The horel smells damp and congested. But I didn't mind at first. I the morning I noticed blood dots on the bed when I inspected the bed it was infested with multiple fat bedbugs. They were crawling all over the bed duvet. They were horrible. I couldn't stop itching since a saw them. This is not acceptable in uk. Totally unhygienic. God only know what infections I may have caught being bitten by them all night.
The horel smells damp and congested. But I didn't mind at first. I the morning I noticed blood dots on the bed when I inspected the bed it was infested with multiple fat bedbugs. They were crawling all over the bed duvet. They were horrible. I couldn't stop itching since a saw them. This is not acceptable in uk. Totally unhygienic. God only know what infections I may have caught being bitten by them all night.
10
Andrew
1 de ago. de 2024
·
Hospedou-se por 1 noite
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente confortáveis, mas antigos, com alguns layouts espaçosos; muitos hóspedes relatam quartos muito quentes devido à falta de ar condicionado e ventiladores fracos, além do ruído de casamentos, corredores ou hóspedes do andar superior que atrapalham o descanso.
Avaliações dos hóspedes relacionadas
6
Simon
27 de set. de 2025
·
Hospedou-se por 2 noites
The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
6
Eileen
22 de jun. de 2025
·
Hospedou-se por 1 noite
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
8
Martyn D
7 de dez. de 2023
·
Hospedou-se por 1 noite
Hotel was good overall. Rooms good,but person above is was like an elephant walking around!..so soundproofing could be better. Food was very good.
Hotel was good overall. Rooms good,but person above is was like an elephant walking around!..so soundproofing could be better. Food was very good.
6
Dc
24 de mar. de 2025
·
Hospedou-se por 2 noites
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
6
Helen
29 de jun. de 2025
·
Hospedou-se por 1 noite
Bring your own fan! The rooms on second floor are boiling , you can only open the window a tiny bit and the fan provided not great. Other than that room lovely and clean and spacious
Bring your own fan! The rooms on second floor are boiling , you can only open the window a tiny bit and the fan provided not great. Other than that room lovely and clean and spacious
8
DANIELLE
17 de set. de 2024
·
Hospedou-se por 2 noites
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
8
Louise
20 de jul. de 2025
·
Hospedou-se por 1 noite
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
6
John
3 de nov. de 2025
·
Hospedou-se por 1 noite
Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
6
Carole
22 de jun. de 2025
·
Hospedou-se por 1 noite
Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.
Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.
4
Alexander
10 de mai. de 2025
·
Hospedou-se por 1 noite
Room was small and needed updating. Lots of noise down the corridor at all times of the night, very early wake up from staff being very loud outside the room. In the restaurant the server didn’t inform us of the set menu or the deals that were on offer, the table next to us were told about it by a different server. The soup of the day was different depending on what server you got. Staff were rude and too busy setting up breakfast to deal with any queries. There is no pool. Despite it being on the fire exit maps. Staff at front desk told us it didn’t exist. If it doesn’t exist, why is it on a map. Will not be staying again
Room was small and needed updating. Lots of noise down the corridor at all times of the night, very early wake up from staff being very loud outside the room. In the restaurant the server didn’t inform us of the set menu or the deals that were on offer, the table next to us were told about it by a different server. The soup of the day was different depending on what server you got. Staff were rude and too busy setting up breakfast to deal with any queries. There is no pool. Despite it being on the fire exit maps. Staff at front desk told us it didn’t exist. If it doesn’t exist, why is it on a map. Will not be staying again
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado por ser atencioso e prestativo, com a equipe resolvendo problemas e atendendo a pedidos; no entanto, as avaliações também citam profissionalismo inconsistente, recepção/bar lento ou sem funcionários em alguns momentos e confusão ocasional no check-in ou pagamento.
Avaliações dos hóspedes relacionadas
10
Kathryn
4 de jul. de 2025
·
Hospedou-se por 2 noites
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
10
Victoria
15 de fev. de 2025
·
Hospedou-se por 2 noites
Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
10
G
16 de nov. de 2025
·
Hospedou-se por 1 noite
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
6
Molly
14 de abr. de 2025
·
Hospedou-se por 1 noite
Pretty decent stay. However the staff are rude. We were standing at the bar for 20 minutes waiting to be served a drink. When we asked the manager she replied “this is how we operate around here.” I was shocked and so was nearby guests, they even commented on her rude manner. Shame when customer service should be paramount in a hotel.
Pretty decent stay. However the staff are rude. We were standing at the bar for 20 minutes waiting to be served a drink. When we asked the manager she replied “this is how we operate around here.” I was shocked and so was nearby guests, they even commented on her rude manner. Shame when customer service should be paramount in a hotel.
4
Karla
18 de nov. de 2025
·
Hospedou-se por 1 noite
Reception staff could not find our booking. They couldn't workout that with 2 rooms and 4 guests (2 other guests had arrived 10 minutes before us) had checked both rooms in at the same time. We were accused of being rude by the duty manager. Saying no we are not paying anymore money when asking if there was a room for us isn't beeing rude. Each time we pointed out (no raised voices or foul language) that it wasn't our fault we were told not to be rude. Being told that it is down to hotels.com and not the fault of Mercure suggests that there is a training issue for the front of house staff. Room was very tired. 2 extractor fans in bathroom didn't work. 1 was in the actual shower on the wall so not surprised it didn't work. Grout needed replacing in the shower. Side jets just leaked. Desk and drawer unit has laminate lifting and needs repairing. Light bulbs in the bedside lamps were blown. Breakfast was luke warm and not hot. Will not be staying there again and not likely to stay at a Mecure property in the future either.
Reception staff could not find our booking. They couldn't workout that with 2 rooms and 4 guests (2 other guests had arrived 10 minutes before us) had checked both rooms in at the same time. We were accused of being rude by the duty manager. Saying no we are not paying anymore money when asking if there was a room for us isn't beeing rude. Each time we pointed out (no raised voices or foul language) that it wasn't our fault we were told not to be rude. Being told that it is down to hotels.com and not the fault of Mercure suggests that there is a training issue for the front of house staff. Room was very tired. 2 extractor fans in bathroom didn't work. 1 was in the actual shower on the wall so not surprised it didn't work. Grout needed replacing in the shower. Side jets just leaked. Desk and drawer unit has laminate lifting and needs repairing. Light bulbs in the bedside lamps were blown. Breakfast was luke warm and not hot. Will not be staying there again and not likely to stay at a Mecure property in the future either.
10
Anne
10 de dez. de 2024
·
Hospedou-se por 3 noites
Staff were amazing, so helpful and efficient
Staff were amazing, so helpful and efficient
8
Paul
12 de mai. de 2025
·
Hospedou-se por 3 noites
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
10
R A
27 de fev. de 2025
·
Hospedou-se por 1 noite
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
8
Richard
5 de jun. de 2024
·
Hospedou-se por 1 noite
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
6
daniel
22 de dez. de 2023
·
Hospedou-se por 1 noite
I booked 6 rooms here for friends after a Christmas party. I even went into see them to ensure the rooms were all allocated correctly. 2 double rooms and 2 lots of 2 rooms adjoining as they were families with young children. Sadly that was a waste of time as the pre allocated rooms weren’t given to them on arrival! I spent half an hour with the receptionist over a week before the party who even showed me which rooms they’d all have. The man who then checked my friends in even argued the case with them saying you Can’t allocate rooms! When you book a hotel,(and give them quite some business paying for 6 rooms) and go out your way to ensure it’s correct you expect better service! I had a family split with children all under 10 not in adjoining rooms as promised!
I booked 6 rooms here for friends after a Christmas party. I even went into see them to ensure the rooms were all allocated correctly. 2 double rooms and 2 lots of 2 rooms adjoining as they were families with young children. Sadly that was a waste of time as the pre allocated rooms weren’t given to them on arrival! I spent half an hour with the receptionist over a week before the party who even showed me which rooms they’d all have. The man who then checked my friends in even argued the case with them saying you Can’t allocate rooms! When you book a hotel,(and give them quite some business paying for 6 rooms) and go out your way to ensure it’s correct you expect better service! I had a family split with children all under 10 not in adjoining rooms as promised!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Conveniente para motoristas perto da A21 e do Hospital Pembury, com fácil acesso a Tunbridge Wells e atrações locais. Não é central, portanto, é necessário transporte para visitar a cidade.
Avaliações dos hóspedes relacionadas
8
Sean
16 de nov. de 2025
·
Hospedou-se por 1 noite
Pleasant hotel. Ideally positioned
Pleasant hotel. Ideally positioned
8
Lauren
22 de nov. de 2024
·
Hospedou-se por 1 noite
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
8
Gareth
18 de mar. de 2025
·
Hospedou-se por 1 noite
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
8
Cara
2 de nov. de 2025
·
Hospedou-se por 1 noite
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
10
Paul
24 de nov. de 2023
·
Hospedou-se por 1 noite
Nothing unique about the property. However the parking facility was spacious and easy to access. The hotel is far enough away from the road so as not to be disturbed by passing traffic.
Nothing unique about the property. However the parking facility was spacious and easy to access. The hotel is far enough away from the road so as not to be disturbed by passing traffic.
10
Richard
14 de fev. de 2025
·
Hospedou-se por 3 noites
The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
8
Jin
11 de mai. de 2024
·
Hospedou-se por 2 noites
Very nice little hotel in the countryside which is with close proximity to the A21. Staff were all very helpful, polite and friendly. Facilities in the hotel were very good, although the room could do with a little modernization to include USB charging points and bedside cabinets on both sides of the bed. Also, the bathroom could do with being updated. Would stay here again though.
Very nice little hotel in the countryside which is with close proximity to the A21. Staff were all very helpful, polite and friendly. Facilities in the hotel were very good, although the room could do with a little modernization to include USB charging points and bedside cabinets on both sides of the bed. Also, the bathroom could do with being updated. Would stay here again though.
8
Paul
16 de dez. de 2023
·
Hospedou-se por 1 noite
We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
10
farooque
2 de nov. de 2024
·
Hospedou-se por 2 noites
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
10
Nicola
12 de abr. de 2025
·
Hospedou-se por 2 noites
Location and transport to get to places
Location and transport to get to places
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é frequentemente elogiado pela variedade e qualidade. As opções de jantar e bar são mistas, com algumas refeições saborosas e serviço de quarto, mas outros relatam escolhas limitadas, atrasos, bar com poucas opções ou mau custo-benefício; o chá da tarde varia.
Avaliações dos hóspedes relacionadas
10
Kathryn
4 de jul. de 2025
·
Hospedou-se por 2 noites
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
8
Ann
6 de ago. de 2025
·
Hospedou-se por 3 noites
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
10
G
16 de nov. de 2025
·
Hospedou-se por 1 noite
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
10
Derek
19 de ago. de 2024
·
Hospedou-se por 1 noite
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
6
John
13 de jul. de 2024
·
Hospedou-se por 2 noites
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
8
Keith
13 de ago. de 2025
·
Hospedou-se por 2 noites
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
8
Reginald
17 de abr. de 2025
·
Hospedou-se por 13 noites
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
6
Barrie
21 de out. de 2025
·
Hospedou-se por 1 noite
Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
8
Justin
13 de fev. de 2024
·
Hospedou-se por 1 noite
The stay was great and comfortable. Restaurant food seems warmed up and not fresh. The wifi is only good for emails and not good at all for anything else, downloads, streaming , apps have to refresh all the time.
The stay was great and comfortable. Restaurant food seems warmed up and not fresh. The wifi is only good for emails and not good at all for anything else, downloads, streaming , apps have to refresh all the time.
8
claire
30 de mai. de 2023
·
Hospedou-se por 2 noites
Our stay was pleasant but there could have been another bar as it was full with wedding guests on both days we were there and there was a wait to be served. Also not a great deal of Choice on restaurant menu.
Our stay was pleasant but there could have been another bar as it was full with wedding guests on both days we were there and there was a wait to be served. Also not a great deal of Choice on restaurant menu.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Kelly
há 4 semanas
·
Hospedou-se por 1 noite
Nice stay in the hotel, just what we needed. Quiet and clean.
Nice stay in the hotel, just what we needed. Quiet and clean.
10
Tinu Mary
26 de set. de 2026
·
Hospedou-se por 2 noites
Nice accommodation. Easy to reach for a wedding I was attending
Nice accommodation. Easy to reach for a wedding I was attending
10
Tim
5 de set. de 2026
·
Hospedou-se por 1 noite
You will never go wrong staying here lovely people great food . I always look forward to staying here
You will never go wrong staying here lovely people great food . I always look forward to staying here
10
Feyisola Stephen
25 de ago. de 2026
·
Hospedou-se por 7 noites
Good place, clean room lovely staff
Good place, clean room lovely staff
6
Liam
11 de ago. de 2026
·
Hospedou-se por 2 noites
Hotel was fine but the staff could have been better. Ignored at reception when trying to check in as he clearly had some important paperwork to do. I ordered a starter which came out on a hot plate but the food was cold in the middle. When l asked for it to be heated up which they did it felt like the staff were asking me sarcastically if it was hot enough for me given the number of times they asked. Overall not a great experience.
Hotel was fine but the staff could have been better. Ignored at reception when trying to check in as he clearly had some important paperwork to do. I ordered a starter which came out on a hot plate but the food was cold in the middle. When l asked for it to be heated up which they did it felt like the staff were asking me sarcastically if it was hot enough for me given the number of times they asked. Overall not a great experience.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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novembro 2026
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-30: 104.93866691970825USD
- 2026-10-31: 125.76424655570983USD
- 2026-11-01: 90.09290958023071USD
- 2026-11-02: 106.12454602966308USD
- 2026-11-03: 117.36678701744079USD
- 2026-11-04: 115.06775820274352USD
- 2026-11-05: 91.01767063522338USD
- 2026-11-06: 76.54390351638794USD
- 2026-11-07: 106.0313604106903USD
- 2026-11-08: 83.8415487838745USD
- 2026-11-09: 106.03938731613158USD
- 2026-11-10: 116.76209347419739USD
- 2026-11-11: 116.76209347419739USD
- 2026-11-12: 85.78164926452637USD
- 2026-11-13: 81.8723155090332USD
- 2026-11-14: 96.63617960662842USD
- 2026-11-15: 76.50364076385497USD
- 2026-11-16: 96.63617960662842USD
- 2026-11-17: 106.0313604106903USD
- 2026-11-18: 106.0313604106903USD
- 2026-11-19: 83.21448419532776USD
- 2026-11-20: 88.58315894050598USD
- 2026-11-21: 101.28868170967101USD
- 2026-11-22: 76.50364076385497USD
- 2026-11-23: 97.97834829292297USD
- 2026-11-24: 106.0313604106903USD
- 2026-11-25: 106.0313604106903USD
- 2026-11-26: 83.21448419532776USD
- 2026-11-27: 87.24099025421143USD
- 2026-11-28: 106.0313604106903USD
- 2026-11-29: 76.50364076385497USD
- 2026-11-30: 97.97834829292297USD
- 2026-12-01: 108.71569778327941USD
- 2026-12-02: 107.37352909698485USD
- 2026-12-03: 89.36709439353942USD
- 2026-12-04: 87.24099025421143USD
- 2026-12-05: 100.66268566551209USD
- 2026-12-06: 76.50364076385497USD
- 2026-12-07: 96.63617960662842USD
- 2026-12-08: 108.71569778327941USD
- 2026-12-09: 106.0313604106903USD
- 2026-12-10: 84.55665288162231USD
- 2026-12-11: 83.21448419532776USD
- 2026-12-12: 109.62482389678955USD
- 2026-12-13: 76.50364076385497USD
- 2026-12-14: 96.63617960662842USD
- 2026-12-15: 106.0313604106903USD
- 2026-12-16: 106.0313604106903USD
- 2026-12-17: 88.58315894050598USD
- 2026-12-18: 83.21448419532776USD
- 2026-12-19: 117.98338841934203USD
- 2026-12-20: 76.50364076385497USD
- 2026-12-21: 96.63617960662842USD
- 2026-12-22: 106.0313604106903USD
- 2026-12-23: 106.0313604106903USD
- 2026-12-24: 83.21448419532776USD
- 2026-12-25: 163.7446310180664USD
- 2026-12-26: 102.00485435180664USD
- 2026-12-27: 83.21448419532776USD
- 2026-12-28: 96.63617960662842USD
- 2026-12-29: 106.0313604106903USD
- 2026-12-30: 106.0313604106903USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio e detector de fumaça
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por ALLSAFE (Accor Hotels).
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã com buffet: GBP 17.95 por pessoa
- Taxa para estacionamento sem manobrista: GBP 12 por dia
- Taxa para animais de estimação: GBP 15 por animal, por diária
- Animais de serviço são isentos de taxas
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Serviços domésticos
Instalações para jantares/Eventos
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Área de piquenique/Mesas
Almoços embalados
Café da manhã no quarto
Sala para família
Snack Bar/Deli
Atividades
Jardim
Mobiliário de área externa
Serviços
Serviços domésticos
Instalações para jantares/Eventos
Armazenamento de bagagem
Check-in/check-out expresso
24-Hour Front Desk
Estacionamento
Estacionamento
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis