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The Spa Hotel

US$ 171

/ noite

Média para outubro

The Spa Hotel - Image 1

The Spa Hotel - Quarto

The Spa Hotel - Quarto

The Spa Hotel - Piscina

The Spa Hotel - Restaurante

Preços para The Spa Hotel

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US$ 171

/ noite

Média para outubro

Média de preços por mês

Em The Spa Hotel, a diária custa em média US$ 122 no mês mais barato (janeiro) e US$ 210 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em The Spa Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 122
fevereiro	US$ 138
março	US$ 146
abril	US$ 146
maio	US$ 210
junho	US$ 197
julho	US$ 183
agosto	US$ 174
setembro	US$ 176
outubro	US$ 171
novembro	US$ 154
dezembro	US$ 175

Mais caro: maio (aprox. US$ 210)

Mais barato: janeiro (aprox. US$ 122)

Sobre esta propriedade

Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Se estiver a fim de recreação, encontrará um centro de bem-estar, uma piscina interna e uma quadra de tênis externa. Este hotel também oferece Wi-Fi de co...

Localização

Mount Ephraim, Rusthall, Royal Tunbridge Wells, Tunbridge Wells, Inglaterra, Reino Unido

Pantiles (0.7 milhas)

Spa Valley Railway (0.7 milhas)

Trinity Theatre (0.8 milhas)

Assembly Hall Theater (0.9 milhas)

Tunbridge Wells Museum and Art Gallery (1 milhas)

Calverley Grounds (1 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto casal superluxo

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

5

Feature Room

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

3

Quarto duplo superior (Single Use)

Detalhes do quarto

2 Camas De Solteiro

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

4

Quarto duplo superior

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

14

Quarto casal standard

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

2

Quarto solteiro

Detalhes do quarto

1 Cama De Solteiro

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

15

Quarto casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

13

Quarto casal standard de uso individual

Detalhes do quarto

1 Cama De Casal

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

10

Quarto casal superior de uso individual

Detalhes do quarto

1 Cama De Casal

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

9

Quarto casal superior

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre The Spa Hotel

8.4

Muito bom

Com base em 2.030 avaliações verificadas

Quem se hospeda aqui?

Negócios

21%

Casal

54%

Famílias

14%

Grupos

9%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Analisando as avaliações, The Spa Hotel é elogiado pela sua equipe atenciosa, instalações de spa relaxantes, terrenos atraentes e localização conveniente, enquanto as desvantagens recorrentes incluem serviço de café da manhã lento ou inconsistente, quartos ocasionais desatualizados ou quentes e ruído de eventos ou maquinário.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Analisando as avaliações, The Spa Hotel é elogiado pela sua equipe atenciosa, instalações de spa relaxantes, terrenos atraentes e localização conveniente, enquanto as desvantagens recorrentes incluem serviço de café da manhã lento ou inconsistente, quartos ocasionais desatualizados ou quentes e ruído de eventos ou maquinário.

Os quartos são frequentemente espaçosos e confortáveis, com atualizações ocasionais e vistas agradáveis. A limpeza é geralmente boa, embora alguns banheiros e algumas áreas públicas precisassem de melhor manutenção. Uma base confortável para curtas estadias em Tunbridge Wells, especialmente se você valoriza as comodidades no local.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes destacam o spa, piscina e academia, além dos terrenos bem cuidados e fácil estacionamento. Vários observam que o spa é pequeno ou desatualizado, pode parecer lotado e não possui hidromassagem/jacuzzi, com sugestões para melhor fornecimento de toalhas.

Avaliações dos hóspedes relacionadas

8

K S

23 de ago. de 2023

·

Hospedou-se por 1 noite

Great stop and better than expected. Everything worked, easy check in and Parking. 10 mins walk from the town. Shame there isn't a hot tub/jacuzzi in the spa but other than that, all good.

Great stop and better than expected. Everything worked, easy check in and Parking. 10 mins walk from the town. Shame there isn't a hot tub/jacuzzi in the spa but other than that, all good.

8

Nolan

30 de abr. de 2025

·

Hospedou-se por 1 noite

Nice hotel. The gym was well equipped.

Nice hotel. The gym was well equipped.

6

Rebecca

25 de fev. de 2023

·

Hospedou-se por 2 noites

Staff not very friendly or accommodating. Room comfortable and clean but I could hear very noise the people in the room next door made. I used the spa in the evening and the steam room was far from clean. Very limited facilities for a hotel called Spa Hotel, not even a jacuzzi- only a sauna, steam room and small pool.

Staff not very friendly or accommodating. Room comfortable and clean but I could hear very noise the people in the room next door made. I used the spa in the evening and the steam room was far from clean. Very limited facilities for a hotel called Spa Hotel, not even a jacuzzi- only a sauna, steam room and small pool.

8

Andy

25 de ago. de 2025

·

Hospedou-se por 1 noite

A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.

A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.

10

Guy

23 de ago. de 2025

·

Hospedou-se por 3 noites

I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.

I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.

10

James

1 de ago. de 2024

·

Hospedou-se por 1 noite

Great room with garden view. Think we got a room upgrade. I liked the SPA, sauna good and pool really nice, bit small but nice with good ambiance and views. Staff very friendly and helpful. Breakfast was good, maybe could be slightly more variety in terms of the cold options. Lounge area was nice. Gardens very pretty. Overall nice relaxing stay

Great room with garden view. Think we got a room upgrade. I liked the SPA, sauna good and pool really nice, bit small but nice with good ambiance and views. Staff very friendly and helpful. Breakfast was good, maybe could be slightly more variety in terms of the cold options. Lounge area was nice. Gardens very pretty. Overall nice relaxing stay

8

Samantha

25 de abr. de 2023

·

Hospedou-se por 1 noite

Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.

Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.

10

Lorraine

10 de mar. de 2025

·

Hospedou-se por 1 noite

comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.

comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.

10

C J

9 de abr. de 2025

·

Hospedou-se por 2 noites

Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun. Bar & restaurant great. Staff very friendly & helpful.

Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun. Bar & restaurant great. Staff very friendly & helpful.

10

Carolyn

23 de fev. de 2025

·

Hospedou-se por 1 noite

Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.

Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Geralmente limpo e bem conservado, com muitos quartos descritos como impecáveis. No entanto, várias avaliações relatam sujeira no banheiro ou toalhas sujas e algumas áreas públicas precisando de melhor manutenção.

Avaliações dos hóspedes relacionadas

10

Calum

10 de jul. de 2025

·

Hospedou-se por 3 noites

Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.

Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.

10

Owen

16 de jun. de 2025

·

Hospedou-se por 1 noite

Nice one night stay, hotel was very clean and nice atmosphere.

Nice one night stay, hotel was very clean and nice atmosphere.

10

Paula

11 de ago. de 2024

·

Hospedou-se por 1 noite

Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.

Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.

4

Robert

21 de ago. de 2025

·

Hospedou-se por 2 noites

Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!

Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!

2

Jakir

27 de jul. de 2025

·

Hospedou-se por 1 noite

Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.

Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.

10

Mrs P J

15 de jun. de 2025

·

Hospedou-se por 2 noites

Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels

Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels

4

michael

9 de jul. de 2025

·

Hospedou-se por 2 noites

The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.

The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.

8

Samantha

25 de abr. de 2023

·

Hospedou-se por 1 noite

Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.

Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.

10

Neville

10 de mai. de 2025

·

Hospedou-se por 1 noite

Second time staying at the hotel. The staff are very welcoming and nothing is too much trouble for them. I cannot fault the cleanliness of the hotel, always in pefect condition and the spa is amazing, room was very quiet and all the amenities were provided as in coffee machine and tea making facilities. Room service was quick and easy as well as excellent value for money, already planning our next visit.

Second time staying at the hotel. The staff are very welcoming and nothing is too much trouble for them. I cannot fault the cleanliness of the hotel, always in pefect condition and the spa is amazing, room was very quiet and all the amenities were provided as in coffee machine and tea making facilities. Room service was quick and easy as well as excellent value for money, already planning our next visit.

10

Rebecca

30 de out. de 2024

·

Hospedou-se por 1 noite

We had a lovey stay at the Spa hotel, the room was clean, spacious and had lovely views. The staff were helpful and we enjoyed use of the pool and sauna. We appreciated the hotel upgrading our room, the bed was comfortable and huge. The Town was a nice 15/20 minute walk. Would definitely recommend and would stay again if we were in the area.

We had a lovey stay at the Spa hotel, the room was clean, spacious and had lovely views. The staff were helpful and we enjoyed use of the pool and sauna. We appreciated the hotel upgrading our room, the bed was comfortable and huge. The Town was a nice 15/20 minute walk. Would definitely recommend and would stay again if we were in the area.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são frequentemente espaçosos e confortáveis, às vezes com atualizações e vistas agradáveis. Alguns acham desatualizados ou muito quentes, com TVs antigas, carregamento limitado e ruído relatado perto de elevadores, geradores ou durante eventos.

Avaliações dos hóspedes relacionadas

4

Neil

15 de ago. de 2025

·

Hospedou-se por 1 noite

The noise from a generator outside the room meant I didn’t get any sleep

The noise from a generator outside the room meant I didn’t get any sleep

6

Rosalind

17 de jul. de 2025

·

Hospedou-se por 3 noites

Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.

Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.

10

On Hire Limited

3 de fev. de 2025

·

Hospedou-se por 1 noite

great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.

great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.

6

andrew

21 de nov. de 2025

·

Hospedou-se por 1 noite

Room next to lift very noisy throighout the night

Room next to lift very noisy throighout the night

6

Jane

20 de jan. de 2025

·

Hospedou-se por 1 noite

Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.

Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.

6

Melissa

3 de ago. de 2025

·

Hospedou-se por 1 noite

The room was nice but no cell phone charging .

The room was nice but no cell phone charging .

6

Marc

17 de jul. de 2024

·

Hospedou-se por 1 noite

Staff were incredibly friendly but room had some issues - unsafe lighting in the bathroom and just three pillows on a double bed.

Staff were incredibly friendly but room had some issues - unsafe lighting in the bathroom and just three pillows on a double bed.

10

Rachel

25 de set. de 2025

·

Hospedou-se por 2 noites

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.

8

Sally-Anne

17 de abr. de 2024

·

Hospedou-se por 1 noite

Hi - it was one of the warmest days this year and the room, having had the afternoon sun was warm. The aircon switch was high up and I had to climb on the furniture to switch it on. Then, the batteries in the remote were almost flat. The batteries in the tv remote were also almost flat. Both were not easy to get working.

Hi - it was one of the warmest days this year and the room, having had the afternoon sun was warm. The aircon switch was high up and I had to climb on the furniture to switch it on. Then, the batteries in the remote were almost flat. The batteries in the tv remote were also almost flat. Both were not easy to get working.

8

Richard

16 de abr. de 2023

·

Hospedou-se por 1 noite

It’s a genuinely lovely hotel and to be negative about it would be giving it a disservice. However, the room need some upgrading. The TVs are old and the the decor a little tired. I genuinely believe with a good level of investment in the rooms, this would make it a top class hotel for Tunbridge Wells.

It’s a genuinely lovely hotel and to be negative about it would be giving it a disservice. However, the room need some upgrading. The TVs are old and the the decor a little tired. I genuinely believe with a good level of investment in the rooms, this would make it a top class hotel for Tunbridge Wells.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Frequentemente simpáticos e prestativos em todos os departamentos. Reclamações recorrentes citam o serviço de café da manhã lento e atitudes ocasionais de grosseria ou pouco acolhimento na recepção ou no bar.

Avaliações dos hóspedes relacionadas

10

Calum

10 de jul. de 2025

·

Hospedou-se por 3 noites

Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.

Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.

4

Hannah

30 de ago. de 2025

·

Hospedou-se por 1 noite

Staff were terrible

Staff were terrible

8

Edward

7 de ago. de 2023

·

Hospedou-se por 1 noite

Everything about this hotel was a joy - and I was immensely satisfied overall. The only aspect that was hugely disappointing was the extremely poor customer service. At check-in, I was greeted by a young lady whose manner was cold and aloof and who gave me no information about general hotel services (e.g. breakfast times and dining room location, spa opening and closing times, etc.) as you would expect. I have had better quality service from receptionists at low-cost motorway hotels. In the evening, I took my daughter for a stroll in the beautiful grounds of the property, but was scolded by an extremely grumpy employee for encroaching on an area that was private and out of bounds. However, there was no sign at all indicating that the space was for a private event. The staff do not seem very happy at this hotel - and are not well trained in their roles.

Everything about this hotel was a joy - and I was immensely satisfied overall. The only aspect that was hugely disappointing was the extremely poor customer service. At check-in, I was greeted by a young lady whose manner was cold and aloof and who gave me no information about general hotel services (e.g. breakfast times and dining room location, spa opening and closing times, etc.) as you would expect. I have had better quality service from receptionists at low-cost motorway hotels. In the evening, I took my daughter for a stroll in the beautiful grounds of the property, but was scolded by an extremely grumpy employee for encroaching on an area that was private and out of bounds. However, there was no sign at all indicating that the space was for a private event. The staff do not seem very happy at this hotel - and are not well trained in their roles.

10

Paula

11 de ago. de 2024

·

Hospedou-se por 1 noite

Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.

Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.

4

Glen

6 de jul. de 2023

·

Hospedou-se por 1 noite

One particular bar person was clearly not meant for hospitality, grumpy and not helpful at all. Pretty much ran out of any drink I wanted and the rooms were dated and too hot. Only saving grace was Kia (sp) in the morning at breakfast who was brilliant.

One particular bar person was clearly not meant for hospitality, grumpy and not helpful at all. Pretty much ran out of any drink I wanted and the rooms were dated and too hot. Only saving grace was Kia (sp) in the morning at breakfast who was brilliant.

10

David

25 de fev. de 2025

·

Hospedou-se por 3 noites

Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price

Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price

10

Michael

6 de mar. de 2025

·

Hospedou-se por 2 noites

The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.

The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.

10

Tamar

19 de mai. de 2025

·

Hospedou-se por 2 noites

Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.

Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.

10

Bethan

8 de dez. de 2024

·

Hospedou-se por 2 noites

Lovely hotel, excellent service. Had a wonderful stay

Lovely hotel, excellent service. Had a wonderful stay

6

Sharmina

8 de abr. de 2024

·

Hospedou-se por 2 noites

Didn’t live up to the expectation. Did not feel inviting and felt like the staff were not welcoming.

Didn’t live up to the expectation. Did not feel inviting and felt like the staff were not welcoming.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Terrenos atraentes a uma curta caminhada de 15 a 20 minutos do Pantiles/centro da cidade, e o estacionamento é fácil.

Avaliações dos hóspedes relacionadas

10

On Hire Limited

3 de fev. de 2025

·

Hospedou-se por 1 noite

great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.

great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.

10

Christopher

5 de abr. de 2025

·

Hospedou-se por 5 noites

Had a lovely stay despite some unfortunate circumstances that bought us to Tunbridge Wells. The food in the restaurant was good, but we only ate there a couple of times as there are so many great places to eat in the Pantiles & High Street. The room was nicely appointed and the bed was very comfortable. We will miss walking down to the town through the common, but less so the uphill walk back!

Had a lovely stay despite some unfortunate circumstances that bought us to Tunbridge Wells. The food in the restaurant was good, but we only ate there a couple of times as there are so many great places to eat in the Pantiles & High Street. The room was nicely appointed and the bed was very comfortable. We will miss walking down to the town through the common, but less so the uphill walk back!

10

S

1 de set. de 2025

·

Hospedou-se por 1 noite

Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.

Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.

10

Pamela

26 de mai. de 2025

·

Hospedou-se por 3 noites

The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.

The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.

10

Michele

4 de nov. de 2023

·

Hospedou-se por 1 noite

Lovely hotel and a walkable distance to the town. Staff very friendly.

Lovely hotel and a walkable distance to the town. Staff very friendly.

10

Julie

10 de ago. de 2024

·

Hospedou-se por 2 noites

Nice stay: perfect location for a visit to the Pantiles and town centre. Staff were really good, pleasant and helpful.

Nice stay: perfect location for a visit to the Pantiles and town centre. Staff were really good, pleasant and helpful.

10

Rachel

25 de set. de 2025

·

Hospedou-se por 2 noites

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.

10

Imrun

15 de jan. de 2025

·

Hospedou-se por 1 noite

Stayed for one night as it’s very centrally located for shopping.

Stayed for one night as it’s very centrally located for shopping.

8

Jane

20 de abr. de 2025

·

Hospedou-se por 2 noites

Lovely building and grounds. Close to the town with plenty of parking

Lovely building and grounds. Close to the town with plenty of parking

10

Jacqueline

9 de jul. de 2023

·

Hospedou-se por 1 noite

We had a lovely overnight spa break at this hotel. Treatments were fab and the pool is large enough for a swim with a few chairs to lounge on around the pool. The hotel is on the edge Ipt central Tunbridge Wells and a lovely 15 mins across the common to the Pantiles, so a great location foo. Staff were very helpful and friendly.

We had a lovely overnight spa break at this hotel. Treatments were fab and the pool is large enough for a swim with a few chairs to lounge on around the pool. The hotel is on the edge Ipt central Tunbridge Wells and a lovely 15 mins across the common to the Pantiles, so a great location foo. Staff were very helpful and friendly.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Misto: muitos apreciaram jantares saborosos, chá da tarde e bons cafés da manhã, mas outros acharam o café da manhã lento ou não quente, alguns pratos ruins ou caros, escolha limitada às vezes e grandes eventos sobrecarregando a cozinha.

Avaliações dos hóspedes relacionadas

10

Sarah

6 de fev. de 2025

·

Hospedou-se por 1 noite

My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.

My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.

8

Vincent

26 de ago. de 2025

·

Hospedou-se por 1 noite

Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.

Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.

8

Funso

16 de fev. de 2024

·

Hospedou-se por 2 noites

Staff were nice and very welcoming. Afternoon Tea was lovely and they had a nice gluten free option. Only minus - was the Venison pie on the evening menu. It was over priced for what it was @£25 and I waited over an hour for it to arrive. Other than that, the breakfast and the spa facilities were good and I had a relaxed, comfortable stay. Would recommend the hotel.

Staff were nice and very welcoming. Afternoon Tea was lovely and they had a nice gluten free option. Only minus - was the Venison pie on the evening menu. It was over priced for what it was @£25 and I waited over an hour for it to arrive. Other than that, the breakfast and the spa facilities were good and I had a relaxed, comfortable stay. Would recommend the hotel.

6

Eric

29 de fev. de 2024

·

Hospedou-se por 2 noites

Reception staff are OK and show a willingness to help. Checking out, I was asked by reception staff how my stay went. I said that I really liked my room and I liked the hotel itself. It looked nice and the facilities were fine. With that said, anything that involved food at the hotel was an absolute disaster. My first encounter with the kitchen involved me ordering sausages and mash. I waited a good 35 minutes in a restaurant that had about 7 out of about 60 table’s occupied. The head waiter who took my original order came over and asked me to remind him what I ordered, I reminded him. He then indicated that my order had been lost! He then went off to look for my order. I asked for the head waiter to be sent over to my table which was the person who took my original order. He came over with my food and apologised. I asked him why it took so long for my food to arrive; he apologised again and offered me a complementary drink which I accepted. I appreciated his approach and thanked him for it. The sausage and mash was awful, it tasted extremely salty and so I left a lot of it. At breakfast, I opted for a full English with sunny side up eggs. After about 25 minutes which is an excessive time to wait, my breakfast was brought to me. The eggs were not fully cooked and needed turning. The waitress who was really good saw the issue and we agreed that the eggs would be replaced so she took the eggs. Same eggs came back, they were not sunny side up! The food tasted bad. I left it.

Reception staff are OK and show a willingness to help. Checking out, I was asked by reception staff how my stay went. I said that I really liked my room and I liked the hotel itself. It looked nice and the facilities were fine. With that said, anything that involved food at the hotel was an absolute disaster. My first encounter with the kitchen involved me ordering sausages and mash. I waited a good 35 minutes in a restaurant that had about 7 out of about 60 table’s occupied. The head waiter who took my original order came over and asked me to remind him what I ordered, I reminded him. He then indicated that my order had been lost! He then went off to look for my order. I asked for the head waiter to be sent over to my table which was the person who took my original order. He came over with my food and apologised. I asked him why it took so long for my food to arrive; he apologised again and offered me a complementary drink which I accepted. I appreciated his approach and thanked him for it. The sausage and mash was awful, it tasted extremely salty and so I left a lot of it. At breakfast, I opted for a full English with sunny side up eggs. After about 25 minutes which is an excessive time to wait, my breakfast was brought to me. The eggs were not fully cooked and needed turning. The waitress who was really good saw the issue and we agreed that the eggs would be replaced so she took the eggs. Same eggs came back, they were not sunny side up! The food tasted bad. I left it.

8

Samantha

25 de abr. de 2023

·

Hospedou-se por 1 noite

Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.

Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.

6

Jamie

3 de mar. de 2025

·

Hospedou-se por 1 noite

Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.

Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.

6

Rachel

24 de nov. de 2024

·

Hospedou-se por 1 noite

I there was a party and the music was so loud found it difficult to sleep. I told the receptionist when settling the bill. I had smoked haddock for breakfast there was a smell the fish did not taste fresh and I have had a bad stomach this afternoon.

I there was a party and the music was so loud found it difficult to sleep. I told the receptionist when settling the bill. I had smoked haddock for breakfast there was a smell the fish did not taste fresh and I have had a bad stomach this afternoon.

10

Ilona

29 de ago. de 2025

·

Hospedou-se por 1 noite

Food is excellent! I have been dreaming about that pork chop! B

Food is excellent! I have been dreaming about that pork chop! B

10

Gordon

25 de ago. de 2025

·

Hospedou-se por 1 noite

Lovely stay, dinner great and the gardens amazing

Lovely stay, dinner great and the gardens amazing

10

paul

17 de nov. de 2023

·

Hospedou-se por 1 noite

The property is fantastic. Set in beautiful surroundings. Facilities and staff magnificent. The only downside was they charge for a cappuccino at breakfast. You can have a regular coffee but have to pay for a ‘speciality’ coffee. This lets it down really.

The property is fantastic. Set in beautiful surroundings. Facilities and staff magnificent. The only downside was they charge for a cappuccino at breakfast. You can have a regular coffee but have to pay for a ‘speciality’ coffee. This lets it down really.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Sarah

há 2 semanas

·

Hospedou-se por 1 noite

Hotel was lovely, gorgeous grounds with lovely views. Breakfast was very good, reception staff were very helpful. Room was a nice size with a very comfy bed

Hotel was lovely, gorgeous grounds with lovely views. Breakfast was very good, reception staff were very helpful. Room was a nice size with a very comfy bed

8

Jayne

há 3 semanas

·

Hospedou-se por 2 noites

Staff very helpful, food was nice. Our room was clean and tidy, pool was an added bonus.. Very clean well maintained

Staff very helpful, food was nice. Our room was clean and tidy, pool was an added bonus.. Very clean well maintained

8

Mark

há 3 semanas

·

Hospedou-se por 1 noite

Nice and clean rooms, great food and friendly staff

Nice and clean rooms, great food and friendly staff

2

Chloe

26 de set. de 2026

·

Hospedou-se por 1 noite

1 am absolutely appalled by the standard of accommodation and the subsequent customer service at The Spa Hotel. For a venue marketed as a relaxing retreat, my experience was a hygienic nightmare. Upon arrival, I discovered the shower drainage was completely blocked. Far worse, however, was the state of the bed. The mattress was heavily marked, but the actual quilt underneath the cover was the most alarming part. It was covered in numerous deep, disgusting stains. It was so visually upsetting and unhygienic that I didn't even dare look at the rest of it. I was forced to completely strip the bed, roll the stained quilt up, and leave it on the floor. I spent my night sleeping on top of towels and covering myself with a single clean sheet. When I complained, management sent back a scripted email full of excuses, completely ignoring the photographic evidence of the filthy quilt, and insultingly offered a mere 50% refund. To expect a guest to pay anything at all when they are forced to sleep on towels due to substandard hygiene is pure greed. I have demanded a full refund and will be reporting this establishment to Environmental Health. Avoid this hotel at all costs-the standards are unacceptable and they do not care about customer satisfaction.

1 am absolutely appalled by the standard of accommodation and the subsequent customer service at The Spa Hotel. For a venue marketed as a relaxing retreat, my experience was a hygienic nightmare. Upon arrival, I discovered the shower drainage was completely blocked. Far worse, however, was the state of the bed. The mattress was heavily marked, but the actual quilt underneath the cover was the most alarming part. It was covered in numerous deep, disgusting stains. It was so visually upsetting and unhygienic that I didn't even dare look at the rest of it. I was forced to completely strip the bed, roll the stained quilt up, and leave it on the floor. I spent my night sleeping on top of towels and covering myself with a single clean sheet. When I complained, management sent back a scripted email full of excuses, completely ignoring the photographic evidence of the filthy quilt, and insultingly offered a mere 50% refund. To expect a guest to pay anything at all when they are forced to sleep on towels due to substandard hygiene is pure greed. I have demanded a full refund and will be reporting this establishment to Environmental Health. Avoid this hotel at all costs-the standards are unacceptable and they do not care about customer satisfaction.

10

Janice

26 de set. de 2026

·

Hospedou-se por 1 noite

We had the most wonderful stay. The room was so lovely, staff were friendly and kind, food was delicious and the hotel itself is stunning x

We had the most wonderful stay. The room was so lovely, staff were friendly and kind, food was delicious and the hotel itself is stunning x

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-10-29: 180.58704283905027USD
2026-10-30: 135.6319423713684USD
2026-10-31: 188.28783975219724USD
2026-11-01: 142.926874546051USD
2026-11-02: 145.64862890625USD
2026-11-03: 142.77076027107236USD
2026-11-04: 177.43198893356322USD
2026-11-05: 142.926874546051USD
2026-11-06: 168.17100352478025USD
2026-11-07: 184.46719357681272USD
2026-11-08: 143.83987424468992USD
2026-11-09: 143.83987424468992USD
2026-11-10: 145.8133229484558USD
2026-11-11: 143.1242517929077USD
2026-11-12: 143.90036714172362USD
2026-11-13: 166.7397586212158USD
2026-11-14: 187.17449780273435USD
2026-11-15: 142.926874546051USD
2026-11-16: 142.16130711364744USD
2026-11-17: 179.10108168411253USD
2026-11-18: 178.90532326126097USD
2026-11-19: 142.16130711364744USD
2026-11-20: 168.27350064468382USD
2026-11-21: 226.3767067222595USD
2026-11-22: 144.12807603836058USD
2026-11-23: 143.83987424468992USD
2026-11-24: 142.16130711364744USD
2026-11-25: 179.15920598602293USD
2026-11-26: 143.63094370651243USD
2026-11-27: 207.53017021179198USD
2026-11-28: 186.77715319061278USD
2026-11-29: 133.27873459625243USD
2026-11-30: 133.27873459625243USD
2026-12-01: 142.16130711364744USD
2026-12-02: 142.16130711364744USD
2026-12-03: 178.67999999999998USD
2026-12-04: 221.84260220718383USD
2026-12-05: 222.19744842910765USD
2026-12-06: 142.16130711364744USD
2026-12-07: 142.16130711364744USD
2026-12-08: 142.16130711364744USD
2026-12-09: 142.16130711364744USD
2026-12-10: 142.16130711364744USD
2026-12-11: 222.13121296691892USD
2026-12-12: 263.8700850219726USD
2026-12-13: 142.16130711364744USD
2026-12-14: 144.55549669647215USD
2026-12-15: 142.16130711364744USD
2026-12-16: 143.12718271636962USD
2026-12-17: 471.26849999999996USD
2026-12-18: 220.41135730361935USD
2026-12-19: 222.13121296691892USD
2026-12-20: 142.16130711364744USD
2026-12-21: 142.126297914505USD
2026-12-22: 142.16130711364744USD
2026-12-23: 143.83987424468992USD
2026-12-24: 245.68499999999997USD
2026-12-25: 245.21790963363645USD
2026-12-26: 244.7424865837097USD
2026-12-27: 142.16130711364744USD
2026-12-28: 142.16130711364744USD
2026-12-29: 145.7243046684265USD