The Spa Hotel
US$ 179
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 179
/ noite
Média para setembro
Média de preços por mês
Em The Spa Hotel, a diária custa em média US$ 122 no mês mais barato (janeiro) e US$ 210 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 122 |
| fevereiro | US$ 138 |
| março | US$ 146 |
| abril | US$ 146 |
| maio | US$ 210 |
| junho | US$ 197 |
| julho | US$ 183 |
| agosto | US$ 188 |
| setembro | US$ 179 |
| outubro | US$ 171 |
| novembro | US$ 154 |
| dezembro | US$ 175 |
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set. · US$ 179
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Mais caro: maio (aprox. US$ 210)
Mais barato: janeiro (aprox. US$ 122)
Sobre esta propriedade
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Se estiver a fim de recreação, encontrará um centro de bem-estar, uma piscina interna e uma quadra de tênis externa. Este hotel também oferece Wi-Fi de co...
Comodidades
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Se estiver a fim de recreação, encontrará um centro de bem-estar, uma piscina interna e uma quadra de tênis externa. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.
Comodidades
As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie pratos da culinária britânica no The Orangery Restaurant, um restaurante que oferece um bar/lounge. Você também pode se hospedar no local e aproveitar o serviço de quarto 24 horas. Um café da manhã inglês é servido durante a semana, entre 7h e 9h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 70 quartos com ar-condicionado e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta secadores de cabelo e roupões de banho. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Com ótima localização em Royal Tunbridge Wells, The Spa Hotel fica a cerca de 15 minutos de caminhada de Pantiles e de Spa Valley Railway. Este hotel com spa fica a 1,2 km de Trinity Theatre e a 1,4 km de Assembly Hall Theater.
Lugares próximos
Pantiles(0.7 milhas)
Spa Valley Railway(0.7 milhas)
Trinity Theatre(0.8 milhas)
Assembly Hall Theater(0.9 milhas)
Tunbridge Wells Museum and Art Gallery(1 milhas)
Calverley Grounds(1 milhas)
Dunorlan Park(1.7 milhas)
Tunbridge Wells Chalybeate(1.9 milhas)
Salomons Centre(1.9 milhas)
Nevill Golf Club(2.1 milhas)
BowlPlex Tunbridge Wells(3.1 milhas)
Eridge Rocks Nature Reserve(3.4 milhas)
Groombridge Place(3.4 milhas)
Groombridge Railway Station(3.8 milhas)
Forest Way Country Park(4.2 milhas)
Aeroporto Gatwick (LGW)(22.5 milhas)
Aeroporto de Cidade de Londres (LCY)(44.4 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Lavagem a seco
Localização
Mount Ephraim, Rusthall, Royal Tunbridge Wells, Tunbridge Wells, Inglaterra, Reino Unido
Pantiles (0.7 milhas)
Spa Valley Railway (0.7 milhas)
Trinity Theatre (0.8 milhas)
Assembly Hall Theater (0.9 milhas)
Tunbridge Wells Museum and Art Gallery (1 milhas)
Calverley Grounds (1 milhas)
Avaliações dos hóspedes
8.4
Muito bom
Com base em 2.030 avaliações verificadas
Quem se hospeda aqui?
Negócios
21%
Casal
54%
Famílias
14%
Grupos
9%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Analisando as avaliações, The Spa Hotel é elogiado pela sua equipe atenciosa, instalações de spa relaxantes, terrenos atraentes e localização conveniente, enquanto as desvantagens recorrentes incluem serviço de café da manhã lento ou inconsistente, quartos ocasionais desatualizados ou quentes e ruído de eventos ou maquinário.
Leia maisIsso foi útil?
Opinião dos hóspedes
Analisando as avaliações, The Spa Hotel é elogiado pela sua equipe atenciosa, instalações de spa relaxantes, terrenos atraentes e localização conveniente, enquanto as desvantagens recorrentes incluem serviço de café da manhã lento ou inconsistente, quartos ocasionais desatualizados ou quentes e ruído de eventos ou maquinário.
Os quartos são frequentemente espaçosos e confortáveis, com atualizações ocasionais e vistas agradáveis. A limpeza é geralmente boa, embora alguns banheiros e algumas áreas públicas precisassem de melhor manutenção. Uma base confortável para curtas estadias em Tunbridge Wells, especialmente se você valoriza as comodidades no local.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes destacam o spa, piscina e academia, além dos terrenos bem cuidados e fácil estacionamento. Vários observam que o spa é pequeno ou desatualizado, pode parecer lotado e não possui hidromassagem/jacuzzi, com sugestões para melhor fornecimento de toalhas.
Avaliações dos hóspedes relacionadas
8
K S
23 de ago. de 2023
·
Hospedou-se por 1 noite
Great stop and better than expected. Everything worked, easy check in and Parking. 10 mins walk from the town. Shame there isn't a hot tub/jacuzzi in the spa but other than that, all good.
Great stop and better than expected. Everything worked, easy check in and Parking. 10 mins walk from the town. Shame there isn't a hot tub/jacuzzi in the spa but other than that, all good.
8
Nolan
30 de abr. de 2025
·
Hospedou-se por 1 noite
Nice hotel. The gym was well equipped.
Nice hotel. The gym was well equipped.
6
Rebecca
25 de fev. de 2023
·
Hospedou-se por 2 noites
Staff not very friendly or accommodating. Room comfortable and clean but I could hear very noise the people in the room next door made. I used the spa in the evening and the steam room was far from clean. Very limited facilities for a hotel called Spa Hotel, not even a jacuzzi- only a sauna, steam room and small pool.
Staff not very friendly or accommodating. Room comfortable and clean but I could hear very noise the people in the room next door made. I used the spa in the evening and the steam room was far from clean. Very limited facilities for a hotel called Spa Hotel, not even a jacuzzi- only a sauna, steam room and small pool.
8
Andy
25 de ago. de 2025
·
Hospedou-se por 1 noite
A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
10
Guy
23 de ago. de 2025
·
Hospedou-se por 3 noites
I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.
I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.
10
James
1 de ago. de 2024
·
Hospedou-se por 1 noite
Great room with garden view. Think we got a room upgrade. I liked the SPA, sauna good and pool really nice, bit small but nice with good ambiance and views. Staff very friendly and helpful. Breakfast was good, maybe could be slightly more variety in terms of the cold options. Lounge area was nice. Gardens very pretty. Overall nice relaxing stay
Great room with garden view. Think we got a room upgrade. I liked the SPA, sauna good and pool really nice, bit small but nice with good ambiance and views. Staff very friendly and helpful. Breakfast was good, maybe could be slightly more variety in terms of the cold options. Lounge area was nice. Gardens very pretty. Overall nice relaxing stay
8
Samantha
25 de abr. de 2023
·
Hospedou-se por 1 noite
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
10
Lorraine
10 de mar. de 2025
·
Hospedou-se por 1 noite
comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.
comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.
10
C J
9 de abr. de 2025
·
Hospedou-se por 2 noites
Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun. Bar & restaurant great. Staff very friendly & helpful.
Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun. Bar & restaurant great. Staff very friendly & helpful.
10
Carolyn
23 de fev. de 2025
·
Hospedou-se por 1 noite
Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.
Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Geralmente limpo e bem conservado, com muitos quartos descritos como impecáveis. No entanto, várias avaliações relatam sujeira no banheiro ou toalhas sujas e algumas áreas públicas precisando de melhor manutenção.
Avaliações dos hóspedes relacionadas
10
Calum
10 de jul. de 2025
·
Hospedou-se por 3 noites
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
10
Owen
16 de jun. de 2025
·
Hospedou-se por 1 noite
Nice one night stay, hotel was very clean and nice atmosphere.
Nice one night stay, hotel was very clean and nice atmosphere.
10
Paula
11 de ago. de 2024
·
Hospedou-se por 1 noite
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
4
Robert
21 de ago. de 2025
·
Hospedou-se por 2 noites
Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!
Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!
2
Jakir
27 de jul. de 2025
·
Hospedou-se por 1 noite
Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.
Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.
10
Mrs P J
15 de jun. de 2025
·
Hospedou-se por 2 noites
Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels
Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels
4
michael
9 de jul. de 2025
·
Hospedou-se por 2 noites
The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.
The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.
8
Samantha
25 de abr. de 2023
·
Hospedou-se por 1 noite
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
10
Neville
10 de mai. de 2025
·
Hospedou-se por 1 noite
Second time staying at the hotel. The staff are very welcoming and nothing is too much trouble for them. I cannot fault the cleanliness of the hotel, always in pefect condition and the spa is amazing, room was very quiet and all the amenities were provided as in coffee machine and tea making facilities. Room service was quick and easy as well as excellent value for money, already planning our next visit.
Second time staying at the hotel. The staff are very welcoming and nothing is too much trouble for them. I cannot fault the cleanliness of the hotel, always in pefect condition and the spa is amazing, room was very quiet and all the amenities were provided as in coffee machine and tea making facilities. Room service was quick and easy as well as excellent value for money, already planning our next visit.
10
Rebecca
30 de out. de 2024
·
Hospedou-se por 1 noite
We had a lovey stay at the Spa hotel, the room was clean, spacious and had lovely views. The staff were helpful and we enjoyed use of the pool and sauna. We appreciated the hotel upgrading our room, the bed was comfortable and huge. The Town was a nice 15/20 minute walk. Would definitely recommend and would stay again if we were in the area.
We had a lovey stay at the Spa hotel, the room was clean, spacious and had lovely views. The staff were helpful and we enjoyed use of the pool and sauna. We appreciated the hotel upgrading our room, the bed was comfortable and huge. The Town was a nice 15/20 minute walk. Would definitely recommend and would stay again if we were in the area.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são frequentemente espaçosos e confortáveis, às vezes com atualizações e vistas agradáveis. Alguns acham desatualizados ou muito quentes, com TVs antigas, carregamento limitado e ruído relatado perto de elevadores, geradores ou durante eventos.
Avaliações dos hóspedes relacionadas
4
Neil
15 de ago. de 2025
·
Hospedou-se por 1 noite
The noise from a generator outside the room meant I didn’t get any sleep
The noise from a generator outside the room meant I didn’t get any sleep
6
Rosalind
17 de jul. de 2025
·
Hospedou-se por 3 noites
Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.
Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.
10
On Hire Limited
3 de fev. de 2025
·
Hospedou-se por 1 noite
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
6
andrew
21 de nov. de 2025
·
Hospedou-se por 1 noite
Room next to lift very noisy throighout the night
Room next to lift very noisy throighout the night
6
Jane
20 de jan. de 2025
·
Hospedou-se por 1 noite
Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.
Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.
6
Melissa
3 de ago. de 2025
·
Hospedou-se por 1 noite
The room was nice but no cell phone charging .
The room was nice but no cell phone charging .
6
Marc
17 de jul. de 2024
·
Hospedou-se por 1 noite
Staff were incredibly friendly but room had some issues - unsafe lighting in the bathroom and just three pillows on a double bed.
Staff were incredibly friendly but room had some issues - unsafe lighting in the bathroom and just three pillows on a double bed.
10
Rachel
25 de set. de 2025
·
Hospedou-se por 2 noites
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
8
Sally-Anne
17 de abr. de 2024
·
Hospedou-se por 1 noite
Hi - it was one of the warmest days this year and the room, having had the afternoon sun was warm. The aircon switch was high up and I had to climb on the furniture to switch it on. Then, the batteries in the remote were almost flat. The batteries in the tv remote were also almost flat. Both were not easy to get working.
Hi - it was one of the warmest days this year and the room, having had the afternoon sun was warm. The aircon switch was high up and I had to climb on the furniture to switch it on. Then, the batteries in the remote were almost flat. The batteries in the tv remote were also almost flat. Both were not easy to get working.
8
Richard
16 de abr. de 2023
·
Hospedou-se por 1 noite
It’s a genuinely lovely hotel and to be negative about it would be giving it a disservice. However, the room need some upgrading. The TVs are old and the the decor a little tired. I genuinely believe with a good level of investment in the rooms, this would make it a top class hotel for Tunbridge Wells.
It’s a genuinely lovely hotel and to be negative about it would be giving it a disservice. However, the room need some upgrading. The TVs are old and the the decor a little tired. I genuinely believe with a good level of investment in the rooms, this would make it a top class hotel for Tunbridge Wells.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Frequentemente simpáticos e prestativos em todos os departamentos. Reclamações recorrentes citam o serviço de café da manhã lento e atitudes ocasionais de grosseria ou pouco acolhimento na recepção ou no bar.
Avaliações dos hóspedes relacionadas
10
Calum
10 de jul. de 2025
·
Hospedou-se por 3 noites
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
4
Hannah
30 de ago. de 2025
·
Hospedou-se por 1 noite
Staff were terrible
Staff were terrible
8
Edward
7 de ago. de 2023
·
Hospedou-se por 1 noite
Everything about this hotel was a joy - and I was immensely satisfied overall. The only aspect that was hugely disappointing was the extremely poor customer service. At check-in, I was greeted by a young lady whose manner was cold and aloof and who gave me no information about general hotel services (e.g. breakfast times and dining room location, spa opening and closing times, etc.) as you would expect. I have had better quality service from receptionists at low-cost motorway hotels. In the evening, I took my daughter for a stroll in the beautiful grounds of the property, but was scolded by an extremely grumpy employee for encroaching on an area that was private and out of bounds. However, there was no sign at all indicating that the space was for a private event. The staff do not seem very happy at this hotel - and are not well trained in their roles.
Everything about this hotel was a joy - and I was immensely satisfied overall. The only aspect that was hugely disappointing was the extremely poor customer service. At check-in, I was greeted by a young lady whose manner was cold and aloof and who gave me no information about general hotel services (e.g. breakfast times and dining room location, spa opening and closing times, etc.) as you would expect. I have had better quality service from receptionists at low-cost motorway hotels. In the evening, I took my daughter for a stroll in the beautiful grounds of the property, but was scolded by an extremely grumpy employee for encroaching on an area that was private and out of bounds. However, there was no sign at all indicating that the space was for a private event. The staff do not seem very happy at this hotel - and are not well trained in their roles.
10
Paula
11 de ago. de 2024
·
Hospedou-se por 1 noite
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
4
Glen
6 de jul. de 2023
·
Hospedou-se por 1 noite
One particular bar person was clearly not meant for hospitality, grumpy and not helpful at all. Pretty much ran out of any drink I wanted and the rooms were dated and too hot. Only saving grace was Kia (sp) in the morning at breakfast who was brilliant.
One particular bar person was clearly not meant for hospitality, grumpy and not helpful at all. Pretty much ran out of any drink I wanted and the rooms were dated and too hot. Only saving grace was Kia (sp) in the morning at breakfast who was brilliant.
10
David
25 de fev. de 2025
·
Hospedou-se por 3 noites
Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price
Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price
10
Michael
6 de mar. de 2025
·
Hospedou-se por 2 noites
The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.
The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.
10
Tamar
19 de mai. de 2025
·
Hospedou-se por 2 noites
Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.
Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.
10
Bethan
8 de dez. de 2024
·
Hospedou-se por 2 noites
Lovely hotel, excellent service. Had a wonderful stay
Lovely hotel, excellent service. Had a wonderful stay
6
Sharmina
8 de abr. de 2024
·
Hospedou-se por 2 noites
Didn’t live up to the expectation. Did not feel inviting and felt like the staff were not welcoming.
Didn’t live up to the expectation. Did not feel inviting and felt like the staff were not welcoming.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Terrenos atraentes a uma curta caminhada de 15 a 20 minutos do Pantiles/centro da cidade, e o estacionamento é fácil.
Avaliações dos hóspedes relacionadas
10
On Hire Limited
3 de fev. de 2025
·
Hospedou-se por 1 noite
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
10
Christopher
5 de abr. de 2025
·
Hospedou-se por 5 noites
Had a lovely stay despite some unfortunate circumstances that bought us to Tunbridge Wells. The food in the restaurant was good, but we only ate there a couple of times as there are so many great places to eat in the Pantiles & High Street. The room was nicely appointed and the bed was very comfortable. We will miss walking down to the town through the common, but less so the uphill walk back!
Had a lovely stay despite some unfortunate circumstances that bought us to Tunbridge Wells. The food in the restaurant was good, but we only ate there a couple of times as there are so many great places to eat in the Pantiles & High Street. The room was nicely appointed and the bed was very comfortable. We will miss walking down to the town through the common, but less so the uphill walk back!
10
S
1 de set. de 2025
·
Hospedou-se por 1 noite
Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.
Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.
10
Pamela
26 de mai. de 2025
·
Hospedou-se por 3 noites
The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.
The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.
10
Michele
4 de nov. de 2023
·
Hospedou-se por 1 noite
Lovely hotel and a walkable distance to the town. Staff very friendly.
Lovely hotel and a walkable distance to the town. Staff very friendly.
10
Julie
10 de ago. de 2024
·
Hospedou-se por 2 noites
Nice stay: perfect location for a visit to the Pantiles and town centre. Staff were really good, pleasant and helpful.
Nice stay: perfect location for a visit to the Pantiles and town centre. Staff were really good, pleasant and helpful.
10
Rachel
25 de set. de 2025
·
Hospedou-se por 2 noites
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
10
Imrun
15 de jan. de 2025
·
Hospedou-se por 1 noite
Stayed for one night as it’s very centrally located for shopping.
Stayed for one night as it’s very centrally located for shopping.
8
Jane
20 de abr. de 2025
·
Hospedou-se por 2 noites
Lovely building and grounds. Close to the town with plenty of parking
Lovely building and grounds. Close to the town with plenty of parking
10
Jacqueline
9 de jul. de 2023
·
Hospedou-se por 1 noite
We had a lovely overnight spa break at this hotel. Treatments were fab and the pool is large enough for a swim with a few chairs to lounge on around the pool. The hotel is on the edge Ipt central Tunbridge Wells and a lovely 15 mins across the common to the Pantiles, so a great location foo. Staff were very helpful and friendly.
We had a lovely overnight spa break at this hotel. Treatments were fab and the pool is large enough for a swim with a few chairs to lounge on around the pool. The hotel is on the edge Ipt central Tunbridge Wells and a lovely 15 mins across the common to the Pantiles, so a great location foo. Staff were very helpful and friendly.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Misto: muitos apreciaram jantares saborosos, chá da tarde e bons cafés da manhã, mas outros acharam o café da manhã lento ou não quente, alguns pratos ruins ou caros, escolha limitada às vezes e grandes eventos sobrecarregando a cozinha.
Avaliações dos hóspedes relacionadas
10
Sarah
6 de fev. de 2025
·
Hospedou-se por 1 noite
My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.
My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.
8
Vincent
26 de ago. de 2025
·
Hospedou-se por 1 noite
Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
8
Funso
16 de fev. de 2024
·
Hospedou-se por 2 noites
Staff were nice and very welcoming. Afternoon Tea was lovely and they had a nice gluten free option. Only minus - was the Venison pie on the evening menu. It was over priced for what it was @£25 and I waited over an hour for it to arrive. Other than that, the breakfast and the spa facilities were good and I had a relaxed, comfortable stay. Would recommend the hotel.
Staff were nice and very welcoming. Afternoon Tea was lovely and they had a nice gluten free option. Only minus - was the Venison pie on the evening menu. It was over priced for what it was @£25 and I waited over an hour for it to arrive. Other than that, the breakfast and the spa facilities were good and I had a relaxed, comfortable stay. Would recommend the hotel.
6
Eric
29 de fev. de 2024
·
Hospedou-se por 2 noites
Reception staff are OK and show a willingness to help. Checking out, I was asked by reception staff how my stay went. I said that I really liked my room and I liked the hotel itself. It looked nice and the facilities were fine. With that said, anything that involved food at the hotel was an absolute disaster. My first encounter with the kitchen involved me ordering sausages and mash. I waited a good 35 minutes in a restaurant that had about 7 out of about 60 table’s occupied. The head waiter who took my original order came over and asked me to remind him what I ordered, I reminded him. He then indicated that my order had been lost! He then went off to look for my order. I asked for the head waiter to be sent over to my table which was the person who took my original order. He came over with my food and apologised. I asked him why it took so long for my food to arrive; he apologised again and offered me a complementary drink which I accepted. I appreciated his approach and thanked him for it. The sausage and mash was awful, it tasted extremely salty and so I left a lot of it. At breakfast, I opted for a full English with sunny side up eggs. After about 25 minutes which is an excessive time to wait, my breakfast was brought to me. The eggs were not fully cooked and needed turning. The waitress who was really good saw the issue and we agreed that the eggs would be replaced so she took the eggs. Same eggs came back, they were not sunny side up! The food tasted bad. I left it.
Reception staff are OK and show a willingness to help. Checking out, I was asked by reception staff how my stay went. I said that I really liked my room and I liked the hotel itself. It looked nice and the facilities were fine. With that said, anything that involved food at the hotel was an absolute disaster. My first encounter with the kitchen involved me ordering sausages and mash. I waited a good 35 minutes in a restaurant that had about 7 out of about 60 table’s occupied. The head waiter who took my original order came over and asked me to remind him what I ordered, I reminded him. He then indicated that my order had been lost! He then went off to look for my order. I asked for the head waiter to be sent over to my table which was the person who took my original order. He came over with my food and apologised. I asked him why it took so long for my food to arrive; he apologised again and offered me a complementary drink which I accepted. I appreciated his approach and thanked him for it. The sausage and mash was awful, it tasted extremely salty and so I left a lot of it. At breakfast, I opted for a full English with sunny side up eggs. After about 25 minutes which is an excessive time to wait, my breakfast was brought to me. The eggs were not fully cooked and needed turning. The waitress who was really good saw the issue and we agreed that the eggs would be replaced so she took the eggs. Same eggs came back, they were not sunny side up! The food tasted bad. I left it.
8
Samantha
25 de abr. de 2023
·
Hospedou-se por 1 noite
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
6
Jamie
3 de mar. de 2025
·
Hospedou-se por 1 noite
Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.
Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.
6
Rachel
24 de nov. de 2024
·
Hospedou-se por 1 noite
I there was a party and the music was so loud found it difficult to sleep. I told the receptionist when settling the bill. I had smoked haddock for breakfast there was a smell the fish did not taste fresh and I have had a bad stomach this afternoon.
I there was a party and the music was so loud found it difficult to sleep. I told the receptionist when settling the bill. I had smoked haddock for breakfast there was a smell the fish did not taste fresh and I have had a bad stomach this afternoon.
10
Ilona
29 de ago. de 2025
·
Hospedou-se por 1 noite
Food is excellent! I have been dreaming about that pork chop! B
Food is excellent! I have been dreaming about that pork chop! B
10
Gordon
25 de ago. de 2025
·
Hospedou-se por 1 noite
Lovely stay, dinner great and the gardens amazing
Lovely stay, dinner great and the gardens amazing
10
paul
17 de nov. de 2023
·
Hospedou-se por 1 noite
The property is fantastic. Set in beautiful surroundings. Facilities and staff magnificent. The only downside was they charge for a cappuccino at breakfast. You can have a regular coffee but have to pay for a ‘speciality’ coffee. This lets it down really.
The property is fantastic. Set in beautiful surroundings. Facilities and staff magnificent. The only downside was they charge for a cappuccino at breakfast. You can have a regular coffee but have to pay for a ‘speciality’ coffee. This lets it down really.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Katie
há 3 semanas
·
Hospedou-se por 2 noites
This hotel was great. My only complaint was the bed wasn't comfortable! Other than that, it was
This hotel was great. My only complaint was the bed wasn't comfortable! Other than that, it was
6
Niamh
há 3 semanas
·
Hospedou-se por 3 noites
Hotel was clean and staff helpful, but it was not value for the money we paid. The room was on the 3rd floor , poorly laid out and you could only see a wall when you looked out the window. I had a 20 kg case with me and when I arrived on the 3rd floor I had to lift it up 4 steps of stairs and back down another 4 steps .No offer of help . There was a large group of my family staying and we left a substantial amount of money in the bar , yet when we asked for jugs of water on the table’s we had to pay for large bottles of water! Disappointing.
Hotel was clean and staff helpful, but it was not value for the money we paid. The room was on the 3rd floor , poorly laid out and you could only see a wall when you looked out the window. I had a 20 kg case with me and when I arrived on the 3rd floor I had to lift it up 4 steps of stairs and back down another 4 steps .No offer of help . There was a large group of my family staying and we left a substantial amount of money in the bar , yet when we asked for jugs of water on the table’s we had to pay for large bottles of water! Disappointing.
10
Graham
3 de ago. de 2026
·
Hospedou-se por 1 noite
A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.
A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.
10
Daniel
30 de jul. de 2026
·
Hospedou-se por 1 noite
Great experience, very clean room and friendly staff.
Great experience, very clean room and friendly staff.
6
andrew
23 de jul. de 2026
·
Hospedou-se por 1 noite
In a room top of stairs by lift not ideal Staff tried to help but said fully booked got no sleep
In a room top of stairs by lift not ideal Staff tried to help but said fully booked got no sleep
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-04: 211.6687889022827USD
- 2026-09-05: NO DATA
- 2026-09-06: 165.09842726135253USD
- 2026-09-07: 181.71831970214842USD
- 2026-09-08: 224.34361157226562USD
- 2026-09-09: 154.45922479248046USD
- 2026-09-10: 154.45922479248046USD
- 2026-09-11: 208.12599768066406USD
- 2026-09-12: 275.2856021575928USD
- 2026-09-13: 135.59229348754883USD
- 2026-09-14: 154.45922479248046USD
- 2026-09-15: 152.1565USD
- 2026-09-16: 437.4700354766846USD
- 2026-09-17: 202.72013819885254USD
- 2026-09-18: 230.45169506835936USD
- 2026-09-19: 329.42310014343263USD
- 2026-09-20: 146.81898958969117USD
- 2026-09-21: 146.81898958969117USD
- 2026-09-22: 147.3099633102417USD
- 2026-09-23: 146.81898958969117USD
- 2026-09-24: 185.15105057525633USD
- 2026-09-25: 183.79957684326172USD
- 2026-09-26: 204.91484079742432USD
- 2026-09-27: 148.66142818069457USD
- 2026-09-28: 146.81898958969117USD
- 2026-09-29: 148.66142818069457USD
- 2026-09-30: 146.81898958969117USD
- 2026-10-01: 147.5105USD
- 2026-10-02: 213.5318748855591USD
- 2026-10-03: 231.10094478607178USD
- 2026-10-04: 138.2185USD
- 2026-10-05: 138.18258417129516USD
- 2026-10-06: 197.0281218109131USD
- 2026-10-07: 164.8790332107544USD
- 2026-10-08: 243.26415520477295USD
- 2026-10-09: 168.45998223114015USD
- 2026-10-10: 231.61471925354004USD
- 2026-10-11: 130.0359561653137USD
- 2026-10-12: 138.2185USD
- 2026-10-13: 132.98473165893554USD
- 2026-10-14: 136.2955011329651USD
- 2026-10-15: 132.98473165893554USD
- 2026-10-16: 213.716USD
- 2026-10-17: 271.6449795150757USD
- 2026-10-18: 138.71235372161865USD
- 2026-10-19: 143.62045154190062USD
- 2026-10-20: 141.8610455970764USD
- 2026-10-21: 138.72235840225218USD
- 2026-10-22: 130.0959310798645USD
- 2026-10-23: 164.77152498626708USD
- 2026-10-24: 221.6278857650757USD
- 2026-10-25: 130.0359561653137USD
- 2026-10-26: 134.64671381378173USD
- 2026-10-27: 132.98473165893554USD
- 2026-10-28: 134.64671381378173USD
- 2026-10-29: 130.0359561653137USD
- 2026-10-30: 173.80776316833496USD
- 2026-10-31: 186.18262265014647USD
- 2026-11-01: 145.3773585319519USD
- 2026-11-02: 141.8610455970764USD
- 2026-11-03: 145.3773585319519USD
- 2026-11-04: 143.62045154190062USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça e kit de primeiros socorros
- Acesso à piscina permitido entre 6h30 e 21h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã inglês: GBP 19.00 por pessoa
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Lavagem a seco
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Área de piquenique/Mesas
Almoços embalados
Café da manhã no quarto
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking (Limited)
Parking Onsite
Atividades
Piscina
Quadra de tênis
Jardim
Campo de golfe (na proximidade)
Caminhada
Piscina interna
Pool (Indoor)
Mobiliário de área externa
Terraço
Fitness Center (nearby)
Serviços
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Internet
Wi-fi grátis